Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"
BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read the "
Before you Post" information so we are on the same page.
1) Run this online scan using
Internet Explorer:
Kaspersky Online Scanner from
http://www.kaspersky.com/virusscanner
Next Click on Launch Kaspersky Online Scanner
You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
* The program will launch and then begin downloading the latest definition files:
* Once the files have been downloaded click on NEXT
* Now click on Scan Settings
* In the scan settings make that the following are selected:
* Scan using the following Anti-Virus database:
* Standard
* Scan Options:
* Scan Archives
* Scan Mail Bases
* Click OK
* Now under select a target to scan:
* Select My Computer
* This will program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
* Now click on the Save as Text button:
*
Save the file to your desktop.
2) Download Trend Micro Hijack This™
http://download.bleepingcomputer.com/hijackthis/HJTInstall.exe
Doubleclick the HJTInstall.exe to start it.
By default it will install HijackThis in the Program Files\Trendmicro folder and create a desktop shortcut.
HijackThis will open after install. Press the Scan button below.
This will start the scan and open a log.
Copy and paste the contents of the log in your next reply along with the results of the Kaspersky Online Scan.
Thanks