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View Full Version : Virtumonde trouble


exasperated
2008-05-18, 15:11
Hi,

I think Ive got one of those persistant Virtumonde infections. Hope you guys can help! I think these are the scans required.

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Wednesday, May 14, 2008 10:41:36 PM
Operating System: Microsoft Windows Vista Home Edition, (Build 6000)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 14/05/2008
Kaspersky Anti-Virus database records: 772203
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
G:\
H:\
I:\
J:\

Scan Statistics:
Total number of scanned objects: 116935
Number of viruses found: 2
Number of infected objects: 2
Number of suspicious objects: 6
Duration of the scan process: 02:35:39

Infected Object Name / Virus Name / Last Action
C:\Boot\BCD Object is locked skipped
C:\Boot\BCD.LOG Object is locked skipped
C:\Program Files\Crawler\Toolbar\Update\domains.cab Object is locked skipped
C:\Program Files\InstallShield Installation Information\{5CD29180-A95E-11D3-A4EB-00C04F7BDB2C}\setup.ilg Object is locked skipped
C:\ProgramData\McAfee\MNA\NAData Object is locked skipped
C:\ProgramData\McAfee\MPF\data\log.edb Object is locked skipped
C:\ProgramData\McAfee\MSC\Logs\Events.dat Object is locked skipped
C:\ProgramData\McAfee\MSC\Logs\{901B86FB-4022-4B5D-99A8-5F79E5E34326}.log Object is locked skipped
C:\ProgramData\McAfee\MSC\McUsers.dat Object is locked skipped
C:\ProgramData\McAfee\VirusScan\Data\TFRB5A7.tmp Object is locked skipped
C:\ProgramData\McAfee\VirusScan\Logs\OAS.Log Object is locked skipped
C:\ProgramData\cimnwdpc\mrcfwfid.exe Suspicious: Type_Win32 skipped
C:\ProgramData\cppfobep\ktknoxkb.exe Suspicious: Type_Win32 skipped
C:\ProgramData\iggtbkwk\ehcrgzot.exe Suspicious: Type_Win32 skipped
C:\ProgramData\Kontiki\error.log Object is locked skipped
C:\ProgramData\ljfeqjgg\udqhyfwf.exe Suspicious: Type_Win32 skipped
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\dell.txt Object is locked skipped
C:\ProgramData\SupportSoft\DellSupportCenter\SYSTEM\state\logs\sprtcmd.log Object is locked skipped
C:\ProgramData\tsfwjgla\jaxwlmpg.exe Infected: Trojan.Win32.Obfuscated.gx skipped
C:\ProgramData\uapsnkql\kzqjcloz.exe Suspicious: Type_Win32 skipped
C:\ProgramData\wwgworrs\ybwnonex.exe Suspicious: Type_Win32 skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows\History\Low\History.IE5\index.dat Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\34ZONFTS\p_515604025=12&[1].htm Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\F96RHJR9\8LCAFX814LCA0R04HTCAKJ18BGCAL83VXBCAH8GKU3CA06INZ0CAPC6VJJCAMNJ0FHCAY9N3SWCA3N10E6CA3EPW0VCA5Z1712CAVQZ2AYCAGR9VF9CAZDEASYCAOMCFJUCA361OWVCAI53T2PCAQYP3GH.htm Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\index.dat Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows\UsrClass.dat{38d86311-44d5-11dc-847e-0019d1465a34}.TM.blf Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows\UsrClass.dat{38d86311-44d5-11dc-847e-0019d1465a34}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows\UsrClass.dat{38d86311-44d5-11dc-847e-0019d1465a34}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Internet Explorer\MSIMGSIZ.DAT Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Messenger\paynejonathan@hotmail.com\SharingMetadata\Logs\Dfsr00005.log Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Messenger\paynejonathan@hotmail.com\SharingMetadata\pending.dat Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Messenger\paynejonathan@hotmail.com\SharingMetadata\Working\database_BC88_2911_8828_CC28\dfsr.db Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Messenger\paynejonathan@hotmail.com\SharingMetadata\Working\database_BC88_2911_8828_CC28\fsr.log Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Messenger\paynejonathan@hotmail.com\SharingMetadata\Working\database_BC88_2911_8828_CC28\fsrtmp.log Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Messenger\paynejonathan@hotmail.com\SharingMetadata\Working\database_BC88_2911_8828_CC28\tmp.edb Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows Defender\FileTracker\{25D51542-9469-46C7-B0A6-6CBB2610F202} Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows Live Contacts\paynejonathan@hotmail.com\real\members.stg Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows Live Contacts\paynejonathan@hotmail.com\shadow\members.stg Object is locked skipped
C:\Users\JonP\AppData\Local\Microsoft\Windows Sidebar\Settings.ini Object is locked skipped
C:\Users\JonP\AppData\Local\SupportSoft\DellSupportCenter\JonP\state\logs\sprtcmd.log Object is locked skipped
C:\Users\JonP\AppData\Local\Temp\Low\~DF20F6.tmp Object is locked skipped
C:\Users\JonP\AppData\Local\Temp\~DFCC4B.tmp Object is locked skipped
C:\Users\JonP\AppData\Local\Temp\~DFCD77.tmp Object is locked skipped
C:\Users\JonP\AppData\Local\VirtualStore\Windows\RTacDbg.txt Object is locked skipped
C:\Users\JonP\AppData\Roaming\microsoft\Windows\Cookies\index.dat Object is locked skipped
C:\Users\JonP\AppData\Roaming\microsoft\Windows\Cookies\Low\index.dat Object is locked skipped
C:\Users\JonP\AppData\Roaming\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped
C:\Users\JonP\AppData\Roaming\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped
C:\Users\JonP\AppData\Roaming\GTek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped
C:\Users\JonP\AppData\Roaming\GTek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped
C:\Users\JonP\AppData\Roaming\Roxio\MediaManager9\Album.ldb Object is locked skipped
C:\Users\JonP\AppData\Roaming\Roxio\MediaManager9\Album.psod Object is locked skipped
C:\Users\JonP\ntuser.dat Object is locked skipped
C:\Users\JonP\ntuser.dat.LOG1 Object is locked skipped
C:\Users\JonP\ntuser.dat.LOG2 Object is locked skipped
C:\Users\JonP\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TM.blf Object is locked skipped
C:\Users\JonP\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Users\JonP\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\Debug\PASSWD.LOG Object is locked skipped
C:\Windows\Debug\sam.log Object is locked skipped
C:\Windows\Debug\WIA\wiatrace.log Object is locked skipped
C:\Windows\Logs\CBS\CBS.log Object is locked skipped
C:\Windows\Logs\CBS\CBS.persist.log Object is locked skipped
C:\Windows\Logs\DPX\setupact.log Object is locked skipped
C:\Windows\Logs\DPX\setuperr.log Object is locked skipped
C:\Windows\MEMORY.DMP Object is locked skipped
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe.config Object is locked skipped
C:\Windows\Panther\UnattendGC\diagerr.xml Object is locked skipped
C:\Windows\Panther\UnattendGC\diagwrn.xml Object is locked skipped
C:\Windows\Panther\UnattendGC\setupact.log Object is locked skipped
C:\Windows\Panther\UnattendGC\setuperr.log Object is locked skipped
C:\Windows\security\database\secedit.sdb Object is locked skipped
C:\Windows\SoftwareDistribution\DataStore\DataStore.edb Object is locked skipped
C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log Object is locked skipped
C:\Windows\SoftwareDistribution\DataStore\Logs\tmp.edb Object is locked skipped
C:\Windows\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\catroot2\edb.log Object is locked skipped
C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\config\components Object is locked skipped
C:\Windows\System32\config\COMPONENTS.LOG1 Object is locked skipped
C:\Windows\System32\config\COMPONENTS.LOG2 Object is locked skipped
C:\Windows\System32\config\default Object is locked skipped
C:\Windows\System32\config\DEFAULT.LOG1 Object is locked skipped
C:\Windows\System32\config\DEFAULT.LOG2 Object is locked skipped
C:\Windows\System32\config\sam Object is locked skipped
C:\Windows\System32\config\SAM.LOG1 Object is locked skipped
C:\Windows\System32\config\SAM.LOG2 Object is locked skipped
C:\Windows\System32\config\security Object is locked skipped
C:\Windows\System32\config\SECURITY.LOG1 Object is locked skipped
C:\Windows\System32\config\SECURITY.LOG2 Object is locked skipped
C:\Windows\System32\config\software Object is locked skipped
C:\Windows\System32\config\SOFTWARE.LOG1 Object is locked skipped
C:\Windows\System32\config\SOFTWARE.LOG2 Object is locked skipped
C:\Windows\System32\config\system Object is locked skipped
C:\Windows\System32\config\SYSTEM.LOG1 Object is locked skipped
C:\Windows\System32\config\SYSTEM.LOG2 Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TM.blf Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{f3970099-1ec9-11dd-a205-0019d1465a34}.TxR.0.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{f3970099-1ec9-11dd-a205-0019d1465a34}.TxR.1.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{f3970099-1ec9-11dd-a205-0019d1465a34}.TxR.2.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{f3970099-1ec9-11dd-a205-0019d1465a34}.TxR.blf Object is locked skipped
C:\Windows\System32\LogFiles\Scm\SCM.EVM Object is locked skipped
C:\Windows\System32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\Windows\System32\restore\MachineGuid.txt Object is locked skipped
C:\Windows\System32\spool\SpoolerETW.etl Object is locked skipped
C:\Windows\System32\sysprep\Panther\diagerr.xml Object is locked skipped
C:\Windows\System32\sysprep\Panther\diagwrn.xml Object is locked skipped
C:\Windows\System32\sysprep\Panther\setupact.log Object is locked skipped
C:\Windows\System32\sysprep\Panther\setuperr.log Object is locked skipped
C:\Windows\System32\tqfmxqpm.exe Infected: Trojan.Win32.Obfuscated.gx skipped
C:\Windows\System32\wbem\AutoRecover\2B8B1A8B0ACD3EE28B421D3918DC1F29.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\3460B7617E0429A960E481B197F238A3.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\E478A5DB75C9721E744C05D78DBACFD3.mof Object is locked skipped
C:\Windows\System32\wbem\Logs\WMITracing.log Object is locked skipped
C:\Windows\System32\wbem\repository\INDEX.BTR Object is locked skipped
C:\Windows\System32\wbem\repository\MAPPING1.MAP Object is locked skipped
C:\Windows\System32\wbem\repository\MAPPING2.MAP Object is locked skipped
C:\Windows\System32\wbem\repository\OBJECTS.DATA Object is locked skipped
C:\Windows\System32\winevt\Logs\Application.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\DFS Replication.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\HardwareEvents.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Internet Explorer.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Key Management Service.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Media Center.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Bits-Client%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-CodeIntegrity%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Networking%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Performance%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DiskDiagnostic%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DiskDiagnosticDataCollector%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DriverFrameworks-UserMode%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-GroupPolicy%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Help%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-International%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Kernel-WHEA.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-LanguagePackSetup%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-MUI%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-NetworkAccessProtection%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ParentalControls%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Program-Compatibility-Assistant%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReadyBoost%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReliabilityAnalysisComponent%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Detector%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Resolver%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Leak-Diagnostic%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-RestartManager%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-TaskScheduler%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC-FileVirtualization%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-WindowsUpdateClient%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-WLAN-AutoConfig%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\ODiag.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\OSession.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Security.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Setup.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\System.evtx Object is locked skipped
C:\Windows\Tasks\Check Updates for Windows Live Toolbar.job Object is locked skipped
C:\Windows\Tasks\Cleanclean.job Object is locked skipped
C:\Windows\Tasks\Defrag.job Object is locked skipped
C:\Windows\Tasks\McDefragTask.job Object is locked skipped
C:\Windows\Tasks\McQcTask.job Object is locked skipped
C:\Windows\Tasks\SCHEDLGU.TXT Object is locked skipped
C:\Windows\WindowsUpdate.log Object is locked skipped
C:\Windows\winsxs\x86_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.0.6000.16386_none_cef7ceb03914a67f\dnary.xsd Object is locked skipped
E:\Windows\security\database\secedit.sdb Object is locked skipped

Scan process completed.

And....


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:20:16, on 15/05/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\ProgramData\tsfwjgla\jaxwlmpg.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Windows\sttray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.Exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\ProgramData\wwgworrs\ybwnonex.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
C:\Program Files\NETGEAR\WG111v2\WG111v2.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Crawler\Toolbar\CToolbar.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Users\JonP\Desktop\HiJackThis.exe
C:\Windows\system32\SearchProtocolHost.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www1.euro.dell.com/content/default.aspx?c=eu&l=en&s=gen
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "c:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [shnvedwe] C:\Windows\system32\tqfmxqpm.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [iggtbkwk] C:\ProgramData\iggtbkwk\ehcrgzot.exe
O4 - HKCU\..\Run: [wwgworrs] C:\ProgramData\wwgworrs\ybwnonex.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKLM\..\Policies\Explorer\Run: [KBc6lyxgCd] C:\ProgramData\tsfwjgla\jaxwlmpg.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Calendar Sync.lnk = C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
O4 - Global Startup: NETGEAR WG111v2 Smart Wizard..lnk = C:\Program Files\NETGEAR\WG111v2\WG111v2.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 10642 bytes

Thanks for the help!
pskelley
2008-05-19, 23:57
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Many of the tools we use will not run on Vista and I am still learning how to clean this Operating System. I can make no promises because of this other than I am willing to do my best to help. If that works for you and you still need the help, start like this.

We will try to remove the junk manally first, that may or may not work. If it is successful, it will be far easier on your computer.

1) We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
* Run Spybot-S&D in Advanced Mode.
* If it is not already set to do this Go to the Mode menu select "Advanced Mode"
* On the left hand side, Click on Tools
* Then click on the Resident Icon in the List
* Uncheck "Resident TeaTimer" and OK any prompts.
* Restart your computer.
(leave TT disabled until we finish)

2) C:\Users\JonP\Desktop\HiJackThis.exe <<< right click the Desktop and create a NEW FOLDER, call it HJT. Move the HJT.exe, and the log that is there into that folder where backups will also store for safety. It will look like this if done correctly:
C:\Users\JonP\Desktop\HJT\HiJackThis.exe

3) Windows Vista
Click Start > Open Computer > Press the ALT key.
Select the Tools menu and click Folder Options.
Select the View Tab.
Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK. (reverse the process when we finish for safety)

4) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

5) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKCU\..\Run: [shnvedwe] C:\Windows\system32\tqfmxqpm.exe
O4 - HKCU\..\Run: [iggtbkwk] C:\ProgramData\iggtbkwk\ehcrgzot.exe
O4 - HKCU\..\Run: [wwgworrs] C:\ProgramData\wwgworrs\ybwnonex.exe
O4 - HKLM\..\Policies\Explorer\Run: [KBc6lyxgCd] C:\ProgramData\tsfwjgla\jaxwlmpg.exe

Close all programs but HJT and all browser windows, then click on "Fix Checked"

6) Right click Start > Explore and navigate to these files/folders and delete them if there.

(delete the folder and contents on the first seven (7))

C:\ProgramData\tsfwjgla\
C:\ProgramData\wwgworrs\
C:\ProgramData\iggtbkwk\
C:\ProgramData\cimnwdpc\
C:\ProgramData\cppfobep\
C:\ProgramData\ljfeqjgg\
C:\ProgramData\uapsnkql\

C:\Windows\system32\tqfmxqpm.exe <<< delete the file

Notes for Windows Vista users from the tool creator:
On Windows Vista that "Windows Temp" is disabled, to empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator"
Prefetch has been disabled on Windows Vista. As I'm not sure the effects that emptying prefetch on Windows Vista will have for the time being it I won't enable that function.

7) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Restart the computer and post a new HJT log and tell me how the computer is running.

Thanks
exasperated
2008-05-24, 13:49
Hi,

Seems to be much better now thank you so much! Here is the log for a double check.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:05:30, on 24/05/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Windows\sttray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.Exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
C:\Program Files\NETGEAR\WG111v2\WG111v2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Kontiki\KService.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\Program Files\SiteAdvisor\6261\SAService.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\taskeng.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Users\JonP\Desktop\HJT\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "c:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Calendar Sync.lnk = C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
O4 - Global Startup: NETGEAR WG111v2 Smart Wizard..lnk = C:\Program Files\NETGEAR\WG111v2\WG111v2.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 11881 bytes
pskelley
2008-05-24, 14:33
Sounds good:bigthumb: I wanted you to see some information about this item: http://www.castlecops.com/clsid-23072.html
http://vil.mcafeesecurity.com/vil/content/v_137764.htm

Let's run a new Kaspersky Online Scan (KOS) to make sure we missed nothing, please use these settings:

* The program will launch and then begin downloading the latest definition files:
* Once the files have been downloaded click on NEXT
* Now click on Scan Settings
* In the scan settings make that the following are selected:
* Scan using the following Anti-Virus database:
* Standard
* Scan Options:
* Scan Archives
* Scan Mail Bases
* Click OK
* Now under select a target to scan:
* Select My Computer
* This will program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
* Now click on the Save as Text button:
* Save the file to your desktop.

Then post it here.<<< no need to post a clean scan results, just let me know.

Thanks...Phil
exasperated
2008-05-25, 02:00
The scan gave a clean bill of health, no malware detected. Thanks so much, do i need to provide anything else?
pskelley
2008-05-25, 02:07
That's good to hear:bigthumb: Here is information to help you stay that way.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.