I'm confussed!

[jleites]

I was looking through the Add/Remove Programs list on my Desktop, and saw two entries for S&D -
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
I thought the first one was an obsolete old version, so I removed it.
:oops:
That was the end of S&D on my Desktop. So.... I reinstalled it from the download I had saved a while back. The problem is, it won't get the updates, and the website seems to be down. Is that a temp. problem?

Also.... I took a look at Add/Remove Programs on my Notebook, and it also has both S&D entries. Is that correct?

Although, I can't use SD on my Desktop (it want's me to do the updates first), I took a look at Add/Remove Programs on the Desktop (where I just reinstalled it), and it shows only one entry now - Spybot - Search & Destroy, even though I had run spybotsd152.exe to reinstall it.

What appears in your Add/Remove Programs?

[md usa spybot fan]

jleites:

Please read post#2 (http://forums.spybot.info/showpost.php?p=170442&postcount=2) in this thread:
Two Spybots in control panel
http://forums.spybot.info/showthread.php?t=25232

[jleites]

Thanks for the info., but why can't I get updates, or get into www.safer-networking.org/ ?

[md usa spybot fan]

jleites:


...

So.... I reinstalled it from the download I had saved a while back. ...
What version of Spybot - Search & Destroy are you actually running (Spybot > Help > About)?

If you are not running Spybot 1.5.2.20, upgrade to Spybot 1.5.2.20.

If you are running Spybot 1.5.2.20 and you have a firewall the updates in Spybot 1.5 are done using SDUpdate.exe not SpybotSD.exe as in the past. Therefore SDUpdate.exe must be authorized to access the internet through your firewall.

[jleites]

it says Spybot 1.5.2.20. When I click "update", I get the popup with the flashlight. After a while it comes back and says "No newer updates are available", but I know that's not right, because this morning, after I messed up and uninstalled it, I installed the download I had from 2/08. Also, if I click on Search and Destroy - Check for Problems, I get an error message telling me I have to install the detection updates. And like I keep saying, I can't bring up the web site, I think something is wrong on the Spybot end.

[md usa spybot fan]

jleites:

What firewall are you running and have you authorized SDUpdate.exe to access the internet in your firewall?

Are you accessing to the internet via a proxy server?

[jleites]

It's not the firewall, but thanks for mentioning it, somehow my XP firewall got turned off. I'm sure the problem is that the web site is down. I found a posting in another forum, posted in February with the exact same problem that I'm having - http://www.techspot.com/vb/topic99882.html

The solution there was:

http://www.spybotupdates.com/updates...d_includes.exe
these are the updates you require
Download
And run

That worked for me, it's scanning as I type.
And BTW, now that I've uninstalled and reinstalled, I only have one entry in Add/Remove programs for Spybot 1.5.2.20, it is "Spybot - Search & Destroy"

[md usa spybot fan]

jleites:


... I'm sure the problem is that the web site is down. ...
And I'm sure that it is not down. From the Update downloads.log:


5/22/2008 12:01:21 AM Downloaded update info file. (http://www.safer-networking.org/updates/spybotsd.ini)
5/22/2008 12:02:12 AM downloaded update Detection rules: Supplemental
5/22/2008 12:02:12 AM - URL: http://www.spybotupdates.biz/updates/files/supplemental.zip
5/22/2008 12:02:12 AM - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\supplemental.zip

[jleites]

jleites:


And I'm sure that it is not down. From the Update downloads.log:


5/22/2008 12:01:21 AM Downloaded update info file. (http://www.safer-networking.org/updates/spybotsd.ini)
5/22/2008 12:02:12 AM downloaded update Detection rules: Supplemental
5/22/2008 12:02:12 AM - URL: http://www.spybotupdates.biz/updates/files/supplemental.zip
5/22/2008 12:02:12 AM - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\supplemental.zip

Hummm... What happens when you click on www.safer-networking.org/ ?

My Firefox browser times out, and IE I get:

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

The same thing happens on my Notebook. It used to work:sick:

[md usa spybot fan]

jleites:


Hummm... What happens when you click on www.safer-networking.org/ ?
I get Spybot's home page:
Home - The home of Spybot-S&D!
http://www.safer-networking.org/en/index.html

[bitman]

If you're located in the upper Midwest it's possible you're being affected by a major Internet outage caused by a fiber optic cable cut by construction equipment Wednesday in Illinois. This has caused a ripple effect as they've attempted to re-route traffic around the cut, so it's even affecting customers of other ISPs that didn't completely loose service.

Even if this isn't your specific issue, this kind of dropout can occur between you and another segment of the Internet at any time, so often it's not the server that's down, but rather something between you and the server.

The Internet as a whole is fairly resilient, but not nearly as infallible as you might have been led to believe.

Bitman

[jleites]

I'm in Los Angeles, and I still can't bring up the homepage this morning. I e-mailed a friend in another part of the city with a different isp, and he is not having a problem with it. I was able to update via the other url, so Spybot is working for me. I'll try the home page again later.

[md usa spybot fan]

jleites:

Currently www.safer-networking.org = IP Address 89.238.64.39. Try typing the following into your browser address bar and see what happens:
89.238.64.39

[jleites]

No, doesn't work. I am able to get in using two of my neighbor's wireless connections. I'm going to send an e-mail to my ISP guy and see what he says.

[jleites]

I haven't heard back from the ISP, but it's working now. I can open the web site, and I can get the updates through the Spybot application. Everything is normal again :-)

[md usa spybot fan]

jleites:

I'm glad all is well!!!