Virtumonde again

Hi,
I have a malware problem with Virtumonde also.
I have completed the Kaspersky scan and can provide a log on request.
My logfile for Hijackthis is following. Pleae advise what steps to take. Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:28:25 AM, on 7/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Save and Restore\Agent\VProSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Norton Save and Restore\Agent\VProTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\PROGRA~1\MICROS~4\Office\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office\1033\wfxmsrvr.exe
C:\PROGRA~1\MICROS~4\Office\1033\OLFMOD32.EXE
C:\Program Files\HJT\crusty.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_AU&c=64&bd=PRESARIO&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_AU&c=64&bd=PRESARIO&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_AU&c=64&bd=PRESARIO&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {F397A7FD-BC95-40D2-B08E-5A861C1C9B93} - C:\WINDOWS\system32\efCrPjJD.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [3ce0f1e8] rundll32.exe "C:\WINDOWS\system32\pgsqjobg.dll",b
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Norton Save and Restore 2.0] "C:\Program Files\Norton Save and Restore\Agent\VProTray.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BM3fd3c274] Rundll32.exe "C:\WINDOWS\system32\kunssqgs.dll",s
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - c:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1204603824953
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{B8043E28-6496-4BDD-8CFB-09E86FB61F9E}: NameServer = 192.168.1.1
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\__c006E996.dat
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Norton Save and Restore - Symantec Corporation - C:\Program Files\Norton Save and Restore\Agent\VProSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: HIPS Event Manager (UmxAgent) - Unknown owner - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe (file missing)
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - Unknown owner - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe (file missing)
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - Unknown owner - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe (file missing)
O23 - Service: HIPS Policy Manager (UmxPol) - Unknown owner - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe (file missing)

--
End of file - 11434 bytes

Kaspersky Online Scanner Report

KASPERSKY ONLINE SCANNER REPORT
Saturday, June 07, 2008 11:15:04 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 6/06/2008
Kaspersky Anti-Virus database records: 835030


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target Critical Areas
C:\WINDOWS
C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\

Scan Statistics
Total number of scanned objects 33324
Number of viruses found 3
Number of infected objects 13
Number of suspicious objects 0
Duration of the scan process 00:31:49

Infected Object Name Virus Name Last Action
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{B69A35A6-5594-4267-AAB1-B7BCE48633BB}.crmlog Object is locked skipped

C:\WINDOWS\SB611AA81.tmp Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\khfEWPjK.dll Infected: Trojan.Win32.Monder.gen skipped

C:\WINDOWS\system32\kunssqgs.dll Infected: Trojan.Win32.Monder.gen skipped

C:\WINDOWS\system32\pgsqjobg.dll Infected: Trojan.Win32.Monder.gen skipped

C:\WINDOWS\system32\sotobrpa.dll Infected: Trojan.Win32.Monder.gen skipped

C:\WINDOWS\system32\ssqOFVol.dll Infected: Trojan-Downloader.Win32.Agent.rpp skipped

C:\WINDOWS\system32\urqRhHWm.dll Infected: Trojan-Downloader.Win32.Agent.rpp skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\system32\wvUlJccY.dll Infected: Trojan.Win32.Monder.gen skipped

C:\WINDOWS\system32\__c006E996.dat Infected: Trojan.Win32.Monder.gen skipped

C:\WINDOWS\Temp\JET6801.tmp Object is locked skipped

C:\WINDOWS\Temp\nav93.tmp Infected: not-a-virus:AdWare.Win32.WebHancer.423 skipped

C:\WINDOWS\Temp\Perflib_Perfdata_35c.dat Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\Perflib_Perfdata_e08.dat Object is locked skipped

C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\SlySoft_AnyDVD_HD_BR_6.4.2.2_Final_Registration_Patcher_AIO.rar/SlySoft_AnyDVD_HD_BR_6.4.2.2_Final_Registration_Patcher_AIO/SlySoft_AnyDVD_6.4.2.2_Final_HD_BR_Patcher_AIO.exe/data0000.cab/is155354.exe Infected: Trojan.Win32.Monder.gen skipped

C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\SlySoft_AnyDVD_HD_BR_6.4.2.2_Final_Registration_Patcher_AIO.rar/SlySoft_AnyDVD_HD_BR_6.4.2.2_Final_Registration_Patcher_AIO/SlySoft_AnyDVD_6.4.2.2_Final_HD_BR_Patcher_AIO.exe/data0000.cab Infected: Trojan.Win32.Monder.gen skipped

C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\SlySoft_AnyDVD_HD_BR_6.4.2.2_Final_Registration_Patcher_AIO.rar/SlySoft_AnyDVD_HD_BR_6.4.2.2_Final_Registration_Patcher_AIO/SlySoft_AnyDVD_6.4.2.2_Final_HD_BR_Patcher_AIO.exe Infected: Trojan.Win32.Monder.gen skipped

C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\SlySoft_AnyDVD_HD_BR_6.4.2.2_Final_Registration_Patcher_AIO.rar RAR: infected - 3 skipped

C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\~DF6AD3.tmp Object is locked skipped

C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\~DF6AF0.tmp Object is locked skipped

Scan process completed.

Hi

Please uninstall Spybot for now to make sure TeaTimer won't interfere fixing. You may reinstall it after system is clean


Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
• Please post contents of that file in your next reply.

1. Download combofix from any of these links and save it to Desktop:
Link 1
Link 2
Link 3

**Note: It is important that it is saved directly to your desktop**

2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you (C:\ComboFix.txt). Post that log & a fresh hjt log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

If you have problems with Combofix usage, see here

Malware fix - thankyou

Hi,
I ran Malware Bytes Anti-Malware and my computer started working properly. Thanks
I then ran combofix and here is the log
ComboFix 08-06-08.8 - Compaq_Administrator 2008-06-09 23:15:11.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.598 [GMT 10:00]
Running from: C:\Documents and Settings\Compaq_Administrator\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Compaq_Administrator\Application Data\Microsoft\dtsc
C:\Documents and Settings\Compaq_Administrator\Application Data\Microsoft\dtsc\10812.exe
C:\Documents and Settings\Compaq_Administrator\Application Data\Microsoft\dtsc\26801.dll
C:\Documents and Settings\Compaq_Administrator\Application Data\Microsoft\dtsc\6783.dll
C:\Documents and Settings\Compaq_Administrator\Application Data\Microsoft\dtsc\id
C:\WINDOWS\BM3fd3c274.xml
C:\WINDOWS\pskt.ini
C:\WINDOWS\system32\DJjPrCfe.ini
C:\WINDOWS\system32\DJjPrCfe.ini2
C:\WINDOWS\system32\sotobrpa.dll
H:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2008-05-09 to 2008-06-09 )))))))))))))))))))))))))))))))
.

2008-06-09 21:47 . 2008-06-09 21:47 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-06-09 21:47 . 2008-06-09 21:47 <DIR> d-------- C:\Documents and Settings\Compaq_Administrator\Application Data\Malwarebytes
2008-06-09 21:47 . 2008-06-09 21:47 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-06-09 21:47 . 2008-06-05 16:04 34,296 --a------ C:\WINDOWS\system32\drivers\mbamcatchme.sys
2008-06-09 21:47 . 2008-06-05 16:04 15,864 --a------ C:\WINDOWS\system32\drivers\mbam.sys
2008-06-09 20:48 . 2008-06-09 20:48 <DIR> d-------- C:\Documents and Settings\Compaq_Administrator\Application Data\Uniblue
2008-06-09 20:22 . 2008-06-09 20:22 33,499,880 --a------ C:\Program Files\kis8.0.0.357en.exe
2008-06-07 09:19 . 2008-06-07 09:19 <DIR> d-------- C:\WINDOWS\system32\Kaspersky Lab
2008-06-06 21:22 . 2008-06-09 21:37 <DIR> d-------- C:\Program Files\HJT
2008-06-06 21:08 . 2008-06-09 21:43 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-06-06 21:08 . 2008-06-09 21:40 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-05-24 20:17 . 2008-05-24 20:17 <DIR> d-------- C:\Program Files\Auction Sentry Deluxe
2008-05-09 21:02 . 2000-01-07 05:05 318,976 -ra------ C:\WINDOWS\system32\UCS32P.DLL
2008-05-09 21:02 . 2000-06-07 11:03 311,296 -ra------ C:\WINDOWS\system32\N065UFW.dll
2008-05-09 21:02 . 2000-08-10 15:07 163,888 -ra------ C:\WINDOWS\system32\N065UUD.DLL
2008-05-09 21:02 . 2000-04-28 15:07 28,718 -ra------ C:\WINDOWS\system32\N065UCPL.DLL
2008-05-09 20:57 . 2004-08-03 22:58 15,104 --a------ C:\WINDOWS\system32\drivers\usbscan.sys
2008-05-09 20:57 . 2004-08-03 22:58 15,104 --a------ C:\WINDOWS\system32\dllcache\usbscan.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-09 13:19 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-06-09 06:39 26,554 ----a-w C:\Documents and Settings\Compaq_Administrator\Application Data\wklnhst.dat
2008-06-09 03:54 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-06-06 06:59 --------- d-----w C:\Program Files\Norton Save and Restore
2008-06-05 13:14 --------- d-----w C:\Documents and Settings\All Users\Application Data\DVD Shrink
2008-06-05 12:37 --------- d-----w C:\Documents and Settings\Compaq_Administrator\Application Data\uTorrent
2008-06-04 11:29 --------- d-----w C:\Program Files\DVD Shrink
2008-06-03 05:38 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-06-03 05:38 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-06-03 05:38 10,671 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-06-03 05:38 --------- d-----w C:\Program Files\Symantec
2008-05-22 09:58 --------- d-----w C:\Program Files\JBidwatcher
2008-05-22 09:24 --------- d-----w C:\Documents and Settings\Compaq_Administrator\Application Data\AdobeUM
2008-05-07 05:59 137,952 ----a-w C:\WINDOWS\system32\drivers\symsnap.sys
2008-05-07 05:49 15,464 ----a-w C:\WINDOWS\system32\drivers\GEARAspiWDM.sys
2008-03-31 05:57 127,034 ------r C:\WINDOWS\bwUnin-8.1.1.50-8876480SL.exe
2007-08-17 03:37 96,136 ----a-w C:\Documents and Settings\Compaq_Administrator\Application Data\GDIPFONTCACHEV1.DAT
1999-03-21 15:00 99,840 ----a-w C:\Program Files\Common Files\IRAABOUT.DLL
1999-03-21 15:00 70,144 ----a-w C:\Program Files\Common Files\IRAMDMTR.DLL
1999-03-21 15:00 48,640 ----a-w C:\Program Files\Common Files\IRALPTTR.DLL
1999-03-21 15:00 31,744 ----a-w C:\Program Files\Common Files\IRAWEBTR.DLL
1999-03-21 15:00 186,368 ----a-w C:\Program Files\Common Files\IRAREG.DLL
1999-03-21 15:00 17,920 ----a-w C:\Program Files\Common Files\IRASRIAL.DLL
2007-06-17 22:46 22 --sha-w C:\WINDOWS\SMINST\HPCD.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
2007-08-25 13:51 316784 --a------ C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
2008-01-31 16:19 116088 --a------ C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F397A7FD-BC95-40D2-B08E-5A861C1C9B93}]
C:\WINDOWS\system32\efCrPjJD.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= "C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll" [2007-08-25 13:51 316784]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll [2007-08-25 13:51 316784]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-28 21:15 68856]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-14 09:24 1694208]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-10 14:00 15360]
"Uniblue RegistryBooster 2"="C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe" [ ]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2006-10-31 13:35 7634944]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2006-08-14 19:44 180269]
"RTHDCPL"="RTHDCPL.EXE" [2006-07-22 09:56 16261632 C:\WINDOWS\RTHDCPL.EXE]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [2005-07-22 22:14 237568]
"PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-10 14:00 455168]
"PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-10 14:00 455168]
"PCDrProfiler"="" []
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-08-25 14:53 714608]
"nwiz"="nwiz.exe" [2006-10-31 13:35 1622016 C:\WINDOWS\system32\nwiz.exe]
"Norton Save and Restore 2.0"="C:\Program Files\Norton Save and Restore\Agent\VProTray.exe" [2008-05-07 16:12 2037088]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 10:50 155648]
"MSPY2002"="C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-10 14:00 59392]
"IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [2004-08-10 14:00 208952]
"HPBootOp"="C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2006-02-15 22:34 249856]
"HP Software Update"="C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 15:24 54840]
"ftutil2"="ftutil2.dll" [2004-06-07 14:05 106496 C:\WINDOWS\system32\ftutil2.dll]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2005-08-05 20:56 64512]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-01-31 12:15 51048]
"AlwaysReady Power Message APP"="ARPWRMSG.EXE" [2005-08-02 23:19 77312 C:\WINDOWS\arpwrmsg.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2004-08-10 14:00 53760 C:\WINDOWS\system32\narrator.exe]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 03:38:16 29696]
Logitech Desktop Messenger.lnk - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe [2008-03-31 15:57:06 67128]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-03-22 11:00:00 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoBandCustomize"= 0 (0x0)
"NoMovingBands"= 0 (0x0)
"NoCloseDragDropBands"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\CA Personal Firewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Compaq Connections\\5577497\\Program\\Compaq Connections.exe"=
"C:\\Program Files\\uTorrent\\uTorrent.exe"=
"C:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"C:\\Program Files\\Logitech\\Logitech Harmony Remote Software 7\\HarmonyRemote.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=

R2 LiveUpdate Notice;LiveUpdate Notice;"C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon []
R2 Norton Save and Restore;Norton Save and Restore;C:\Program Files\Norton Save and Restore\Agent\VProSvc.exe [2008-05-07 16:12]
R3 WN5301;LIteon Wireless PCI Network Adapter Service;C:\WINDOWS\system32\DRIVERS\wn5301.sys [2005-10-06 03:44]
S2 UmxAgent;HIPS Event Manager;"C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe" []
S2 UmxCfg;HIPS Configuration Interpreter;"C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe" []
S2 UmxPol;HIPS Policy Manager;"C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe" []
S3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-03-06 20:32]
S3 DM9USB;DM9601 USB To Fast Ethernet Adapter;C:\WINDOWS\system32\DRIVERS\dm9usb.sys [2006-12-29 13:41]

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-06-09 10:07:26 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Compaq_Administrator.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-09 23:22:16
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

PROCESS: C:\WINDOWS\explorer.exe
-> C:\WINDOWS\system32\nview.dll
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\arservice.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\ehome\ehrecvr.exe
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\ehome\ehmsas.exe
.
**************************************************************************
.
Completion time: 2008-06-09 23:26:30 - machine was rebooted
ComboFix-quarantined-files.txt 2008-06-09 13:26:25

Pre-Run: 135,008,628,736 bytes free
Post-Run: 136,234,803,200 bytes free

193 --- E O F --- 2008-05-28 02:25:02

The log from HijackThis is
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:27:31 PM, on 9/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Save and Restore\Agent\VProSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Norton Save and Restore\Agent\VProTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\HJT\Hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_AU&c=64&bd=PRESARIO&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_AU&c=64&bd=PRESARIO&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {F397A7FD-BC95-40D2-B08E-5A861C1C9B93} - C:\WINDOWS\system32\efCrPjJD.dll (file missing)
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [Norton Save and Restore 2.0] "C:\Program Files\Norton Save and Restore\Agent\VProTray.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - c:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1204603824953
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{B8043E28-6496-4BDD-8CFB-09E86FB61F9E}: NameServer = 192.168.1.1
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Norton Save and Restore - Symantec Corporation - C:\Program Files\Norton Save and Restore\Agent\VProSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: HIPS Event Manager (UmxAgent) - Unknown owner - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe (file missing)
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - Unknown owner - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe (file missing)
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - Unknown owner - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe (file missing)
O23 - Service: HIPS Policy Manager (UmxPol) - Unknown owner - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe (file missing)

--
End of file - 10309 bytes
Thanks so much for you help so far.
Corrie

Hi Corrie


Start hjt, do a system scan, check:
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {F397A7FD-BC95-40D2-B08E-5A861C1C9B93} - C:\WINDOWS\system32\efCrPjJD.dll (file missing)
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)

Close browsers and other windows. Click fix checked.


Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.


Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Run Kaspersky online scanner (full scan) and post back its report & a fresh hjt log.

Thanks again for your help. My Kasperky Online Report is:
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, June 10, 2008
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, June 10, 2008 01:28:59
Records in database: 845485
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan statistics:
Files scanned: 106713
Threat name: 2
Infected objects: 3
Suspicious objects: 0
Duration of the scan: 02:44:14


File name / Threat name / Threats count
C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Infected: Trojan.Win32.Monder.gen 1
C:\QooBox\Quarantine\C\Documents and Settings\Compaq_Administrator\Application Data\Microsoft\dtsc\10812.exe.vir Infected: Trojan-Downloader.Win32.Agent.rvy 1
C:\QooBox\Quarantine\C\WINDOWS\system32\sotobrpa.dll.vir Infected: Trojan.Win32.Monder.gen 1

The selected area was scanned.

My HJT log is:
ogfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:21:23 PM, on 10/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\arservice.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Save and Restore\Agent\VProSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Norton Save and Restore\Agent\VProTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Compaq_Administrator\Local Settings\Temp\jkos-Compaq_Administrator\binaries\ScanningProcess.exe
C:\Documents and Settings\Compaq_Administrator\Local Settings\Temp\jkos-Compaq_Administrator\binaries\ScanningProcess.exe
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office\1033\wfxmsrvr.exe
C:\PROGRA~1\MICROS~4\Office\1033\OLFMOD32.EXE
C:\WINDOWS\system32\spider.exe
C:\Program Files\HJT\Hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_AU&c=64&bd=PRESARIO&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_AU&c=64&bd=PRESARIO&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [Norton Save and Restore 2.0] "C:\Program Files\Norton Save and Restore\Agent\VProTray.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - c:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1204603824953
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{B8043E28-6496-4BDD-8CFB-09E86FB61F9E}: NameServer = 192.168.1.1
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Norton Save and Restore - Symantec Corporation - C:\Program Files\Norton Save and Restore\Agent\VProSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: HIPS Event Manager (UmxAgent) - Unknown owner - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe (file missing)
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - Unknown owner - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe (file missing)
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - Unknown owner - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe (file missing)
O23 - Service: HIPS Policy Manager (UmxPol) - Unknown owner - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe (file missing)

--
End of file - 10357 bytes

Please advise if I need to take further steps.
Thanks
Corrie

Hi

Did Kaspersky show on screen any specific item as infected in C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Microsoft\Outlook\outlook.pst file? Thus far it has shown in the log what email message is infected.

How's your system working now?

E-mail

Hi,
Kaspersky did not, however I think I know the e-mail that contained the virus as it was what started this problem. I will delete it permanently. My system is working fine now, I am very impressed by the help I have received. Thank-you for your assistance. Do I need to take any further action?
Thanks
Corrie

I will delete the e-mail and do another Kapersky scan. I will also follow your instructions in the post on how to avoid this happening again.
Thanks again!
Corrie

Hi Corrie

You may reinstall Spybot now


Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis




Now lets uninstall ComboFix:

• Click START then RUN
• Now type Combofix /u in the runbox and click OK

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

• Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
• Download Adaware
  Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this tutorial
  The program is available for download here
• Download SpywareBlaster
  Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
  kill bits
  in the registry, so that certain activex controls can't install.
  If you don't know what activex controls are, see here
  You can download SpywareBlaster here here
  SpywareBlaster tutorial
  
• Download iespyad
  It puts many bad webpages on your restricted zones list. This means that you can still view the
  bad
  webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
  If you need help understanding how it works, there is a tutorial here
  Download it here
  
• hosts file:
  • Every version of windows has a hosts file as part of them.
  • In a very basic sense, they are used to locate webpages.
  • We can customize a hosts file so that it blocks certain webpages.
  • However, it can slow down certain computers.
  • This is why using a hosts file is optional!!
  Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
  If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.