More Virtumonde...

[jacray]

Hello:

Greetings from Costa Rica! Let me explain the kind of infection (Virtumonde) my notebook is undergoing:

1. Symptoms:


a) Since last May 31, the computer began to pop-up banners and open Web pages never requested. The only way to close these was through ALT>F4 keys, but many times the buffer overflowed, and the machine must be reseted.
b) Automatic updates are OK.

2. Actions performed (before applying Safer Networking protocol):


a) Yesterday, I performed a scan using McAffee and Vundo virus was found (three folds). These last were stored in a quarantine folder.
b) I could install the last Service Pack for Windows Vista (no problem with this installation).
c) Also, I ran Windows Defender.
No matter the tests above mentioned, the symptoms are recurrent.

Beside the tests suggested by Safer Networking (Kaspersky, Spybot and HijackThis), no further actions have been taken. Please, take a look at the reports inserted below. Thank you in advance for any help you can provide me. :)


Kaspersky Report #1

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Monday, June 09, 2008 1:41:56 AM
Operating System: Microsoft Windows Vista Professional, Service Pack 1 (Build 6001)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 9/06/2008
Kaspersky Anti-Virus database records: 841469
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 120018
Number of viruses found: 4
Number of infected objects: 17
Number of suspicious objects: 0
Duration of the scan process: 01:53:04

Infected Object Name / Virus Name / Last Action
C:\$Recycle.Bin\S-1-5-21-1757155654-3304465705-3062161212-1000\$RLN88L9\yg.exe/data0000.cab/file.exe Infected: Trojan-Downloader.Win32.Agent.rip skipped
C:\$Recycle.Bin\S-1-5-21-1757155654-3304465705-3062161212-1000\$RLN88L9\yg.exe/data0000.cab Infected: Trojan-Downloader.Win32.Agent.rip skipped
C:\$Recycle.Bin\S-1-5-21-1757155654-3304465705-3062161212-1000\$RLN88L9\yg.exe Rsrc-Package: infected - 2 skipped
C:\Boot\BCD Object is locked skipped
C:\Boot\BCD.LOG Object is locked skipped
C:\Program Files\Adobe\Reader 8.0\Setup Files\{AC76BA86-7AD7-1033-7B44-A81000000003}\Enterprise.mnt Object is locked skipped
C:\Program Files\InstallShield Installation Information\{5CD29180-A95E-11D3-A4EB-00C04F7BDB2C}\setup.ilg Object is locked skipped
C:\ProgramData\McAfee\MNA\NAData Object is locked skipped
C:\ProgramData\McAfee\MPF\data\log.edb Object is locked skipped
C:\ProgramData\McAfee\MSC\Logs\Events.dat Object is locked skipped
C:\ProgramData\McAfee\MSC\Logs\Settings.dat Object is locked skipped
C:\ProgramData\McAfee\MSC\McUsers.dat Object is locked skipped
C:\ProgramData\McAfee\MSK\MSKWMDB.dat Object is locked skipped
C:\ProgramData\McAfee\MSK\RBLDB.dat Object is locked skipped
C:\ProgramData\McAfee\MSK\settingsdb.dat Object is locked skipped
C:\ProgramData\McAfee\VirusScan\Data\TFRBFF4.tmp Object is locked skipped
C:\ProgramData\McAfee\VirusScan\Logs\OAS.Log Object is locked skipped
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\dell.txt Object is locked skipped
C:\ProgramData\Microsoft\Windows\DRM\drmstore.hds Object is locked skipped
C:\ProgramData\SupportSoft\DellSupportCenter\SYSTEM\state\logs\sprtcmd.log Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Media Player\CurrentDatabase_360.wmdb Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Windows\History\Low\History.IE5\index.dat Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Windows\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\index.dat Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Windows\UsrClass.dat{7a68edab-cad0-11dc-92ec-001dd9e784bf}.TM.blf Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Windows\UsrClass.dat{7a68edab-cad0-11dc-92ec-001dd9e784bf}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Windows\UsrClass.dat{7a68edab-cad0-11dc-92ec-001dd9e784bf}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Business Contact Manager\MSSmallBusiness.ldf Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Business Contact Manager\MSSmallBusiness.mdf Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Internet Explorer\MSIMGSIZ.DAT Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Windows Defender\FileTracker\{E16A152E-9F7A-4BAF-912F-659D7D711FA5} Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Microsoft\Windows Sidebar\Settings.ini Object is locked skipped
C:\Users\Jacqueline\AppData\Local\SupportSoft\DellSupportCenter\Jacqueline\state\logs\sprtcmd.log Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Temp\cskctynw.dll Infected: Trojan.Win32.Monder.gen skipped
C:\Users\Jacqueline\AppData\Local\Temp\FXSAPIDebugLogFile.txt Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Temp\hpjsojyc.dll Infected: Trojan.Win32.Monder.gen skipped
C:\Users\Jacqueline\AppData\Local\Temp\mnlvnqjk.dll Infected: Trojan.Win32.Monder.gen skipped
C:\Users\Jacqueline\AppData\Local\Temp\opnklmNF.dll Infected: Trojan.Win32.Monder.gen skipped
C:\Users\Jacqueline\AppData\Local\Temp\opnopmml.dll Infected: Trojan.Win32.Monder.ml skipped
C:\Users\Jacqueline\AppData\Local\Temp\qvsnaydj.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.yhx skipped
C:\Users\Jacqueline\AppData\Local\Temp\rdywehkr.dll Infected: Trojan.Win32.Monder.gen skipped
C:\Users\Jacqueline\AppData\Local\Temp\sqlite_2jfgQbymLXqEbxw Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Temp\sqlite_Dmqz5qrGhwrfFnq Object is locked skipped
C:\Users\Jacqueline\AppData\Local\Temp\tmp0000fd9f Infected: Trojan.Win32.Monder.ml skipped
C:\Users\Jacqueline\AppData\Local\Temp\tmp00015733 Infected: Trojan.Win32.Monder.ml skipped
C:\Users\Jacqueline\AppData\Local\Temp\tmp0002200d Infected: Trojan.Win32.Monder.ml skipped
C:\Users\Jacqueline\AppData\Local\Temp\tmp000857b0 Infected: Trojan.Win32.Monder.ml skipped
C:\Users\Jacqueline\AppData\Local\Temp\tmp202a3912 Infected: Trojan.Win32.Monder.ml skipped
C:\Users\Jacqueline\AppData\Local\Temp\ufejrbcb.dll Infected: Trojan.Win32.Monder.gen skipped
C:\Users\Jacqueline\AppData\Local\Temp\witjpvqi.dll Infected: Trojan.Win32.Monder.gen skipped
C:\Users\Jacqueline\AppData\Local\Temp\~ROMFN_000008CC Object is locked skipped
C:\Users\Jacqueline\AppData\Roaming\Microsoft\Windows\Cookies\index.dat Object is locked skipped
C:\Users\Jacqueline\AppData\Roaming\Microsoft\Windows\Cookies\Low\index.dat Object is locked skipped
C:\Users\Jacqueline\AppData\Roaming\Babylon\log_file.txt Object is locked skipped
C:\Users\Jacqueline\AppData\Roaming\Roxio\MediaManager9\Album.ldb Object is locked skipped
C:\Users\Jacqueline\AppData\Roaming\Roxio\MediaManager9\Album.psod Object is locked skipped
C:\Users\Jacqueline\NTUSER.DAT Object is locked skipped
C:\Users\Jacqueline\ntuser.dat.LOG1 Object is locked skipped
C:\Users\Jacqueline\ntuser.dat.LOG2 Object is locked skipped
C:\Users\Jacqueline\NTUSER.DAT{7a68eda7-cad0-11dc-92ec-001dd9e784bf}.TM.blf Object is locked skipped
C:\Users\Jacqueline\NTUSER.DAT{7a68eda7-cad0-11dc-92ec-001dd9e784bf}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Users\Jacqueline\NTUSER.DAT{7a68eda7-cad0-11dc-92ec-001dd9e784bf}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\bthservsdp.dat Object is locked skipped
C:\Windows\Debug\PASSWD.LOG Object is locked skipped
C:\Windows\Debug\WIA\wiatrace.log Object is locked skipped
C:\Windows\Logs\CBS\CBS.log Object is locked skipped
C:\Windows\Logs\CBS\CBS.persist.log Object is locked skipped
C:\Windows\Logs\DPX\setupact.log Object is locked skipped
C:\Windows\Logs\DPX\setuperr.log Object is locked skipped
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe.config Object is locked skipped
C:\Windows\Panther\setupact.log Object is locked skipped
C:\Windows\Panther\setuperr.log Object is locked skipped
C:\Windows\Panther\UnattendGC\diagerr.xml Object is locked skipped
C:\Windows\Panther\UnattendGC\diagwrn.xml Object is locked skipped
C:\Windows\Panther\UnattendGC\setupact.bld Object is locked skipped
C:\Windows\Panther\UnattendGC\setupact.log Object is locked skipped
C:\Windows\Panther\UnattendGC\setuperr.bld Object is locked skipped
C:\Windows\Panther\UnattendGC\setuperr.log Object is locked skipped
C:\Windows\security\database\secedit.sdb Object is locked skipped
C:\Windows\SoftwareDistribution\EventCache\{D1D9FBC1-6117-4263-9A47-96218FF81FB1}.bin Object is locked skipped
C:\Windows\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\catroot2\edb.log Object is locked skipped
C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\LogFiles\Scm\SCM.EVM Object is locked skipped
C:\Windows\System32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\Windows\System32\restore\MachineGuid.txt Object is locked skipped
C:\Windows\System32\spool\SpoolerETW.etl Object is locked skipped
C:\Windows\System32\sysprep\Panther\diagerr.xml Object is locked skipped
C:\Windows\System32\sysprep\Panther\diagwrn.xml Object is locked skipped
C:\Windows\System32\sysprep\Panther\setupact.bld Object is locked skipped
C:\Windows\System32\sysprep\Panther\setupact.log Object is locked skipped
C:\Windows\System32\sysprep\Panther\setuperr.bld Object is locked skipped
C:\Windows\System32\sysprep\Panther\setuperr.log Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\0296C47314AB746EC35476488248FCD9.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\040270F850D5C3C91057DDDA2DA294D8.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\06DAE99BF3D429EE4946D4BF8BFF8C96.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\0A9DBC92D554324656F61F9862679F27.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\0DF617D6737A7561E732F853792261C3.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\10A9EB2C94277C0A1A6143B54809F210.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\1BF02F5F261B4F6E08912C82760B1564.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\21D7529435092A1DD242FD6ACF494493.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\26C097A9392F8C541AD42E89B7909073.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\2A811E5CCC22CC9D7AE2B04EF0402688.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\2AA23BB86A5EBD8BC2D820944E55B233.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\2D57A7682ACD19214C258D31A06D008F.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\344FC63DB23C44805CA5C08EAC26522F.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\3460B7617E0429A960E481B197F238A3.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\3DC0BABDCA20E5E319117C21BD4BD795.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\40E224B18F4493C1B8E43DBC496D8E68.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\43A7EEE279F15546EE900076CA8CC2C8.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\494C62FAA08CD5217399BAA555FF491B.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\4A01E0F376B5833EBA98F0D1D5F60CD1.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\4B471F64BAF831EC7945C820FD5A16E5.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\4DAE009EE0BC4B9ECA96E59E303AE1E5.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\5774C77265BE4C55B5C6C9718979E015.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\5966D45C7B25EACA46E87DD8E5703964.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\5FC405F33502FCF8B5292EFDDD9AE4FA.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\69554D930FCA40B0304B9A43A8036F2D.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\72F867EF62976CE9F70993FF3E68A4EB.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\73798C03E4DE5FDCF5194ADA9EBFB859.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\75054C3771DF289038069A9BB1C1FB6E.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\7851AF96EA828F912853F32DB0D96138.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\7F417E1A6D819A9B2FEB55DA6858EA0A.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\8A20D7181B570E2E2142FB6261D170A2.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\903E49C444C46FEF5F2C3A189C9CEF71.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\95CF8C2673B156E93407C44DA1171F14.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\9A72EE7775E8021F75961342B8AFD1B4.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\9AD3182A2F39A3E091E15109132EC6CC.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\9E06E4FE97F0CBB8D659894823F805D7.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\A0DE0DD786E0E9020C3DFD7004E42694.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\A80FF2DC09487ECD60AFB147B262BDD7.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\AA6E0E396C238977CA909EFD82299737.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\AE25594AECD77BF35F6E794162F4DD77.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\B8F066315788F9A2DF744CF3A9F7F3D6.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\BBF206490BAA431B592F9A13534F43F6.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\BE81B2C0741907C1FC1C42B6223E59AD.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\C6300BFE37ADE6B52EC023F66124985F.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\CEBCCD6A697C21D66B41D91F642CD1E3.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\D04911ACFCA47446EFCB01393D3C3F8B.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\D7E06DA4457A14F49A9A996F22881130.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\DB54C5562A50379EFADA86F9B3861ABC.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\DE391013DA56ABA39FFF40A9ABDF052F.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\DF80FD3849FFF74B4BF43E2EA8ADEC8A.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\DFB9AD54AC2D3B8122567AAD3BF3EB7F.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\E04DE4CDFEC284A342159BB920976701.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\E41B36A469B90C2F71E1E8F75B1ED2A0.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\E478A5DB75C9721E744C05D78DBACFD3.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\E737DE61441445E1FDFCA45EF5E7D987.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\EC45C70F2A3D9DED718E71631C38E2FE.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\EEC4F93CD036A6E45D6FD265129F85C5.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\F01326692CC5736EBAC31B9FC2381CF2.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\F81E6BEBC3067C406E6C491608474198.mof Object is locked skipped
C:\Windows\System32\wbem\Logs\WMITracing.log Object is locked skipped
C:\Windows\System32\wbem\Repository\INDEX.BTR Object is locked skipped
C:\Windows\System32\wbem\Repository\MAPPING1.MAP Object is locked skipped
C:\Windows\System32\wbem\Repository\MAPPING2.MAP Object is locked skipped
C:\Windows\System32\wbem\Repository\OBJECTS.DATA Object is locked skipped
C:\Windows\System32\winevt\Logs\Application.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\DFS Replication.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\HardwareEvents.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Internet Explorer.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Key Management Service.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Backup.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Bits-Client%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-CodeIntegrity%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-CorruptedFileRecovery-Client%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-CorruptedFileRecovery-Server%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DateTimeControlPanel%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-PLA%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Networking%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Performance%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DiskDiagnostic%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DiskDiagnosticDataCollector%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DiskDiagnosticResolver%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DriverFrameworks-UserMode%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Forwarding%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-GroupPolicy%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Help%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-International%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Kernel-WDI%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Kernel-WHEA.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-LanguagePackSetup%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-MUI%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-NetworkAccessProtection%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Program-Compatibility-Assistant%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReadyBoost%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReliabilityAnalysisComponent%4Metrics.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReliabilityAnalysisComponent%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Detector%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Resolver%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Leak-Diagnostic%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-RestartManager%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-TaskScheduler%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-TerminalServices-PnPDevices%4Admin.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-TerminalServices-PnPDevices%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-TerminalServices-RDPClient%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC-FileVirtualization%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-WindowsUpdateClient%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Winlogon%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Wired-AutoConfig%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-WLAN-AutoConfig%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\ODiag.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\OSession.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Security.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Setup.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\System.evtx Object is locked skipped
C:\Windows\Tasks\McDefragTask.job Object is locked skipped
C:\Windows\Tasks\McQcTask.job Object is locked skipped
C:\Windows\Tasks\SCHEDLGU.TXT Object is locked skipped
C:\Windows\WindowsUpdate.log Object is locked skipped
C:\Windows\winsxs\x86_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.0.6000.16386_none_cef7ceb03914a67f\dnary.xsd Object is locked skipped
C:\Windows\winsxs\x86_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.0.6001.18000_none_d12e90ac35ffb753\dnary.xsd Object is locked skipped
D:\Windows\security\database\secedit.sdb Object is locked skipped

Scan process completed.


Hijackthis Report #1

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 02:45:57 a.m., on 09/06/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Babylon\Babylon-Pro\Babylon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\p2phost.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrv.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\explorer.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.cr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: UltraEdit Toolbar - {4E7BD74F-2B8D-469E-85AA-FD60BB9AAE22} - C:\PROGRA~1\UE_TOO~1\UE_TOO~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Babylon - {965B54B0-71E0-4611-8DE7-F73FA0B20E26} - C:\Program Files\Babylon\Babylon Toolbar\BabylonIEToolBar.dll
O3 - Toolbar: UltraEdit Toolbar - {4E7BD74F-2B8D-469E-85AA-FD60BB9AAE22} - C:\PROGRA~1\UE_TOO~1\UE_TOO~1.DLL
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [SPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [Babylon Client] C:\Program Files\Babylon\Babylon-Pro\Babylon.exe -AutoStart
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [CTRegRun] C:\Windows\CTRegRun.EXE
O4 - HKCU\..\Run: [CollaborationHost] C:\Windows\system32\p2phost.exe -s
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\JACQUE~1\AppData\Local\Temp\rqRIbYpo.dll,#1
O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\JACQUE~1\AppData\Local\Temp\opnklmNF.dll,c
O4 - HKCU\..\Run: [9667f3e7] rundll32.exe "C:\Users\JACQUE~1\AppData\Local\Temp\witjpvqi.dll",b
O4 - HKCU\..\Run: [BM9554c07b] Rundll32.exe "C:\Users\JACQUE~1\AppData\Local\Temp\qvsnaydj.dll",s
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICIO LOCAL')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICIO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'Servicio de red')
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'Default user')
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Enviar imagen al dispositivo &Bluetooth... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Enviar página al dispositivo &Bluetooth... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O8 - Extra context menu item: Translate with &Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Translate.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su2/CTL_V02002/ocx/15033/CTPID.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Creative ALchemy AL1 Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\AL1Licensing.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 14443 bytes

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

You are infected, I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
This can be a tough infection to remove so do not expect fast or easy.

Hola de la Florida en los E.E.U.U.
I am not as familiar with Vista, but I will do my best to help you clean your computer. We will use the same tool since you are familiar with it and it is the same infection. Remember to run the tools as administrator.

C:\$Recycle.Bin\ <<< delete the junk in the Recycle bin, and so you will know very little shows in the HJT log but the junk is located here: C:\Users\Jacqueline\AppData\Local\Temp\ <<< in that folder in red. I am learning that the hackers do not appear to have as many places to hide as in WindowsXP?

Remove any old copies of combofix before you proceed.

Thanks to sUBs and anyone else who helped with this fix.

It is important that it is saved directly to your Desktop

Download ComboFix from Here (http://download.bleepingcomputer.com/sUBs/ComboFix.exe) to your Desktop

Double click combofix.exe and follow the prompts.
When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Post the combofix log and a new HJT log.

Tutorial
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Gracias...Phil

[jacray]

Hola Phil,

Glad to know you’re at the other end! :bigthumb:

Below I’m including some behaviors observed, tasks performed along with the tests (Combofix and Hijackthis), you kindly asked. In this new case, Vista has the Vista Recovery Environment (http://www.bleepingcomputer.com/tutorials/tutorial147.html) already installed in drive D:\.


a) Libraries invoked by Vista during Start up process that couldn’t be found:

- C:\windows\System32\wkcumjer.dll
- C:\windows\System32\RqRIbYpo.dll
b) Files in “C:\Users\Jacqueline\AppData\Local\Temp\” folder that couldn’t be manually deleted:

-WPDNS (Empty file folder)
- ~ROFM_00000C78 (file – 1KB)
- FNmlknpo.ini (configuration options- 357 KB)
- FNmlknpo.ini2 (INI2 file – 357 KB)
- FXSAPIDebugLogFile.txt (txt file – 0 KB)
- opnklmNF.dll (application extension – 365 KB)
- xelpodjg.dll (application extension – 90 KB)

c) Recycle bin was cleaned with UltraSentry (http://www.ultrasentry.com/)

d) I disabled McAfee automatic detection (this includes: spam, suspicious command sequences analysis, spywares and viruses)

Muchas gracias por su asistencia.

Raymond


Comfix Report #1

ComboFix 08-06-09.7 - Jacqueline 2008-06-10 11:33:30.2 - NTFSx86
Microsoft® Windows Vista™ Business 6.0.6001.1.1252.1.3082.18.2250 [GMT -6:00]
Se ejecuta desde: C:\Users\Jacqueline\Desktop\ComboFix.exe
.

(((((((((((((((((( Archivos creados desde 2008-05-10 - 2008-06-10 )))))))))))))))))))))))))))))))))
.

2008-06-09 02:45 . 2008-06-09 02:45 <DIR> d-------- C:\Program Files\Trend Micro
2008-06-08 22:55 . 2008-06-08 22:55 <DIR> d-------- C:\Program Files\Sun
2008-06-08 11:52 . 2008-06-08 11:58 <DIR> d-------- C:\ProgramData\Spybot - Search & Destroy
2008-06-08 11:52 . 2008-06-08 11:53 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-06-08 11:14 . 2008-06-08 11:14 <DIR> d-------- C:\Windows\System32\Kaspersky Lab
2008-06-05 21:16 . 2008-06-05 21:16 0 --ah----- C:\Windows\System32\drivers\Msft_User_WpdFs_01_00_00.Wdf
2008-06-03 10:38 . 2008-06-03 10:38 <DIR> d-------- C:\Program Files\Microsoft Silverlight
2008-06-03 10:38 . 2008-03-12 14:21 678,408 --a------ C:\Windows\System32\gpprefcl.dll
2008-06-03 10:17 . 2008-06-03 10:17 <DIR> d-------- C:\PerfLogs
2008-06-03 09:37 . 2008-01-19 01:35 4,875,776 --a------ C:\Windows\System32\NlsData0009.dll
2008-06-03 09:36 . 2008-01-19 01:35 9,847,296 --a------ C:\Windows\System32\NlsData000a.dll
2008-06-03 09:35 . 2008-01-19 01:35 3,072,000 --a------ C:\Windows\System32\networkmap.dll
2008-06-03 09:34 . 2008-01-19 01:32 5,714,432 --a------ C:\Windows\System32\logon.scr
2008-06-03 09:33 . 2008-01-19 00:06 8,147,456 --a------ C:\Windows\System32\wmploc.DLL
2008-06-03 09:32 . 2008-01-19 01:33 599,552 --a------ C:\Windows\System32\vsp1cln.exe
2008-06-03 09:32 . 2008-01-05 05:31 145,455 --a------ C:\Windows\System32\perfmon.msc
2008-06-03 09:32 . 2008-01-05 05:22 144,909 --a------ C:\Windows\System32\fsmgmt.msc
2008-06-03 09:32 . 2008-01-05 05:32 120,458 --a------ C:\Windows\System32\secpol.msc
2008-06-03 09:32 . 2008-01-05 05:34 15,181 --a------ C:\Windows\System32\gatherWirelessInfo.vbs
2008-06-03 09:32 . 2008-01-05 05:21 12,198 --a------ C:\Windows\System32\gatherWiredInfo.vbs
2008-06-03 09:32 . 2008-01-19 01:31 7,680 --a------ C:\Windows\System32\spwizres.dll
2008-06-03 09:32 . 2008-01-19 01:28 7,168 --a------ C:\Windows\System32\f3ahvoas.dll
2008-06-03 09:32 . 2008-01-18 23:37 2,048 --a------ C:\Windows\System32\wertargets.wtl
2008-06-03 09:32 . 2008-01-05 05:31 3 --a------ C:\Windows\System32\drivers\MsftWdf_Kernel_01007_Inbox_Critical.Wdf
2008-06-03 07:23 . 2008-06-03 07:23 <DIR> d-------- C:\Users\Jacqueline\AppData\Roaming\McAfee
2008-06-02 10:36 . 2008-06-02 10:36 <DIR> d-------- C:\Program Files\ue_toolbar
2008-06-02 10:35 . 2008-06-02 10:35 <DIR> d-------- C:\Users\Jacqueline\AppData\Roaming\IDMComp
2008-06-02 10:26 . 2008-06-02 10:39 <DIR> d-------- C:\Program Files\IDM Computer Solutions
2008-06-01 10:53 . 2008-06-01 10:53 <DIR> d-------- C:\tmp
2008-06-01 10:52 . 2008-06-01 10:52 <DIR> d-------- C:\tmpDownload
2008-06-01 10:48 . 2008-06-03 06:57 <DIR> d-------- C:\Program Files\YoutubeGet
2008-05-28 00:48 . 2008-03-07 20:08 4,240,384 --a------ C:\Windows\System32\GameUXLegacyGDFs.dll
2008-05-28 00:48 . 2008-03-07 22:21 1,695,744 --a------ C:\Windows\System32\gameux.dll

.
(((((((((((((((((((((((((((((((((((((( Reporte Find3M )))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-10 17:10 --------- d-----w C:\Users\Jacqueline\AppData\Roaming\Skype
2008-06-10 16:46 --------- d-----w C:\ProgramData\Babylon
2008-06-10 16:24 --------- d-----w C:\Users\Jacqueline\AppData\Roaming\skypePM
2008-06-10 14:50 82,106 ----a-w C:\Users\Jacqueline\AppData\Roaming\nvModes.dat
2008-06-09 04:55 --------- d-----w C:\Program Files\Java
2008-06-09 04:41 --------- d-----w C:\Program Files\McAfee
2008-06-03 17:57 --------- d-----w C:\Users\Jacqueline\AppData\Roaming\Babylon
2008-06-03 16:30 174 --sha-w C:\Program Files\desktop.ini
2008-06-03 16:20 --------- d-----w C:\Program Files\Windows Sidebar
2008-06-03 16:20 --------- d-----w C:\Program Files\Windows Photo Gallery
2008-06-03 16:20 --------- d-----w C:\Program Files\Windows Mail
2008-06-03 16:20 --------- d-----w C:\Program Files\Windows Journal
2008-06-03 16:20 --------- d-----w C:\Program Files\Windows Collaboration
2008-06-03 16:20 --------- d-----w C:\Program Files\Windows Calendar
2008-06-03 16:19 --------- d-----w C:\Program Files\Windows Defender
2008-06-03 15:50 82,432 ----a-w C:\Windows\System32\axaltocm.dll
2008-06-03 15:50 101,888 ----a-w C:\Windows\System32\ifxcardm.dll
2008-06-03 13:24 --------- d-----w C:\ProgramData\McAfee
2008-05-14 09:02 --------- d-----w C:\ProgramData\Microsoft Help
2008-05-08 04:15 --------- d-----w C:\Users\Jacqueline\AppData\Roaming\Leadertech
2008-04-26 01:08 --------- d-----w C:\Program Files\Common Files\PCSuite
2008-04-26 01:08 --------- d-----w C:\Program Files\Common Files\Nokia
2008-04-26 01:07 --------- d-----w C:\Program Files\DIFX
2008-04-26 01:06 --------- d-----w C:\Program Files\PC Connectivity Solution
2008-04-26 01:03 --------- d-----w C:\Program Files\Nokia
2008-04-26 01:02 --------- d-----w C:\ProgramData\Installations
2008-04-26 00:45 --------- d-----w C:\Program Files\Babylon
2008-04-26 00:21 --------- d-----w C:\Program Files\HyperSnap 6
2008-04-25 02:56 --------- d-----w C:\Program Files\Google
2008-04-23 19:34 --------- d-----w C:\Program Files\Ultracompare 5.1
2008-04-23 19:33 --------- d-----w C:\Program Files\Cut_Long_Names
2008-04-23 19:32 --------- d-----w C:\Program Files\Filtros_QuickCount
2008-04-23 19:30 --------- d-----w C:\Program Files\UltraEdit_5.1
2008-04-23 01:16 32 ----a-w C:\ProgramData\ezsid.dat
2008-04-23 01:12 --------- d-----w C:\ProgramData\Skype
2008-04-23 01:12 --------- d-----w C:\Program Files\Skype
2008-04-23 01:12 --------- d-----w C:\Program Files\Common Files\Skype
2008-04-09 02:41 988,216 ----a-w C:\Windows\System32\winload.exe
2008-04-09 02:41 927,288 ----a-w C:\Windows\System32\winresume.exe
2008-04-09 02:41 615,992 ----a-w C:\Windows\System32\ci.dll
2008-04-09 02:41 6,656 ----a-w C:\Windows\System32\kbd106n.dll
2008-04-09 02:41 46,592 ----a-w C:\Windows\System32\setbcdlocale.dll
2008-04-09 02:41 40,960 ----a-w C:\Windows\System32\srclient.dll
2008-04-09 02:41 378,368 ----a-w C:\Windows\System32\srcore.dll
2008-04-09 02:41 318,464 ----a-w C:\Windows\System32\rstrui.exe
2008-04-09 02:41 19,000 ----a-w C:\Windows\System32\kd1394.dll
2008-04-09 02:41 14,848 ----a-w C:\Windows\System32\srdelayed.exe
2008-04-09 02:40 295,936 ----a-w C:\Windows\System32\gdi32.dll
2008-04-09 02:40 2,032,128 ----a-w C:\Windows\System32\win32k.sys
2008-04-09 02:36 826,880 ----a-w C:\Windows\System32\wininet.dll
2007-12-11 02:24 76 --sh--r C:\Windows\CT4CET.bin
.

((((((((((((((((((((((((((((( snapshot@2008-06-10_11.11.25,21 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-06-10 17:10:25 262,144 --sha-w C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT
+ 2008-06-10 17:35:35 262,144 --sha-w C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT
+ 2008-06-10 17:35:35 262,144 ---ha-w C:\Windows\ServiceProfiles\NetworkService\ntuser.dat.LOG1
.
((((((((((((((((((((((((((((((((( Cargando Puntos Reg ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
REGEDIT4
*Nota* entradas vacías & entradas legítimas predeterminadas no son mostradas

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{965B54B0-71E0-4611-8DE7-F73FA0B20E26}"= "C:\Program Files\Babylon\Babylon Toolbar\BabylonIEToolBar.dll" [2007-11-01 15:09 265952]

[HKEY_CLASSES_ROOT\clsid\{965b54b0-71e0-4611-8de7-f73fa0b20e26}]
[HKEY_CLASSES_ROOT\BabylonTBLib.BabylonTB.1]
[HKEY_CLASSES_ROOT\TypeLib\{162484B8-B114-453f-A344-C0B24B0F1D99}]
[HKEY_CLASSES_ROOT\BabylonTBLib.BabylonTB]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{965B54B0-71E0-4611-8DE7-F73FA0B20E26}"= C:\Program Files\Babylon\Babylon Toolbar\BabylonIEToolBar.dll [2007-11-01 15:09 265952]

[HKEY_CLASSES_ROOT\clsid\{965b54b0-71e0-4611-8de7-f73fa0b20e26}]
[HKEY_CLASSES_ROOT\BabylonTBLib.BabylonTB.1]
[HKEY_CLASSES_ROOT\TypeLib\{162484B8-B114-453f-A344-C0B24B0F1D99}]
[HKEY_CLASSES_ROOT\BabylonTBLib.BabylonTB]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="C:\Program Files\Windows Sidebar\sidebar.exe" [2008-01-19 01:33 1233920]
"WindowsWelcomeCenter"="oobefldr.dll" [2008-01-19 01:36 2153472 C:\Windows\System32\oobefldr.dll]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-10-09 18:56 202544]
"CTRegRun"="C:\Windows\CTRegRun.EXE" [2006-10-06 14:17 53248]
"CollaborationHost"="C:\Windows\system32\p2phost.exe" [2008-01-19 01:33 192000]
"PC Suite Tray"="C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" [2008-03-28 11:20 1079296]
"Skype"="C:\Program Files\Skype\Phone\Skype.exe" [2008-04-03 16:48 21898024]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" [2008-04-24 20:56 171448]
"Nokia.PCSync"="C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" [2008-03-26 18:41 1232896]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 01:33 202240]
"9667f3e7"="C:\Users\JACQUE~1\AppData\Local\Temp\xelpodjg.dll" [2008-06-09 13:01 92160]
"cmds"="C:\Users\JACQUE~1\AppData\Local\Temp\opnklmNF.dll" [2008-06-01 10:53 373248]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\DellTPad\Apoint.exe" [2007-09-24 03:27 159744]
"OEM02Mon.exe"="C:\Windows\OEM02Mon.exe" [2007-08-28 23:54 36864]
"Windows Mobile Device Center"="%windir%\WindowsMobile\wmdc.exe" [ ]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]
"DELL Webcam Manager"="C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-27 16:43 118784]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 11:37 81920]
"RoxWatchTray"="C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2006-11-05 11:22 221184]
"PCMService"="C:\Program Files\Dell\MediaDirect\PCMService.exe" [2007-04-16 16:10 184320]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51 39792]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-10-09 18:57 16384]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2006-10-03 11:35 221184]
"VolPanel"="C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" [2007-02-28 17:50 180224]
"SPIRunE"="SPIRunE.dll" [2007-05-09 09:07 18432 C:\Windows\System32\SpiRunE.dll]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-06 23:46 57344]
"NSLauncher"="C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe" [2007-09-07 14:44 3100672]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [2007-08-03 22:33 582992]
"Babylon Client"="C:\Program Files\Babylon\Babylon-Pro\Babylon.exe" [2007-11-01 15:09 3032800]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-10-09 18:56 202544]
"SigmatelSysTrayApp"="C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-09-07 12:23 405504]
"NvSvc"="C:\Windows\system32\nvsvc.dll" [2007-10-04 21:24 86016]
"NvCplDaemon"="C:\Windows\system32\NvCpl.dll" [2007-10-04 21:24 8497696]
"NvMediaCenter"="C:\Windows\system32\NvMcTray.dll" [2007-10-04 21:24 81920]
"NVHotkey"="C:\Windows\system32\nvHotkey.dll" [2007-10-04 21:24 86016]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Nokia.PCSync"="C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" [2008-03-26 18:41 1232896]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
BTTray.lnk - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe [03/11/2006 17:55:50 703280]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [10/12/2007 20:22:08 50688]
QuickSet.lnk - C:\Program Files\Dell\QuickSet\quickset.exe [20/07/2007 18:13:26 1180952]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{8F6409D9-CBE2-4136-A199-FA455EA419DE}"= UDP:C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:McAfee Network Agent
"{9CC40114-2D55-4EC4-89FA-EA38919EA967}"= TCP:C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:McAfee Network Agent
"{95FE88C1-9708-44DF-A908-DFADC75AFB77}"= C:\Program Files\Dell\MediaDirect\PowerCinema.exe:CyberLink PowerCinema
"{20EDA164-E12F-46CA-B73B-4EA2B7CA5D99}"= C:\Program Files\Dell\MediaDirect\PCMService.exe:CyberLink PowerCinema Resident Program
"{5609C33F-B02B-4BCE-BE85-4ADD13F43369}"= C:\Program Files\Dell\MediaDirect\Kernel\DMP\CLBrowserEngine.exe:Cyberlink Media Server Browser Engine
"{F5D9D098-CD2B-4BBE-8A73-6E55B43DC840}"= C:\Program Files\Dell\MediaDirect\Kernel\DMS\CLMSService.exe:CyberLink Media Server
"{B1439C32-48F5-456E-A2A8-E0303DE21179}"= TCP:6004|C:\Program Files\Microsoft Office\Office12\outlook.exe:Microsoft Office Outlook

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile]
"EnableFirewall"= 0 (0x0)

R2 AESTFilters;Andrea ST Filters Service;C:\Windows\system32\aestsrv.exe [2007-08-29 15:25]
R2 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service;"C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe" [2008-01-11 17:50]
R2 CTAudSvcService;Creative Audio Service;C:\Program Files\Creative\Shared Files\CTAudSvc.exe [2006-12-08 03:32]
R2 RapiMgr;Windows Mobile-based device connectivity;C:\Windows\system32\svchost.exe [2008-01-19 01:33]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe [2008-01-28 11:43]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2007-10-09 18:56]
R2 WcesComm;Windows Mobile-2003-based device connectivity;C:\Windows\system32\svchost.exe [2008-01-19 01:33]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\b57nd60x.sys [2007-05-20 23:43]
R3 btwaudio;Dispositivo de audio Bluetooth;C:\Windows\system32\drivers\btwaudio.sys [2006-11-06 19:37]
R3 btwavdt;Bluetooth AVDT;C:\Windows\system32\drivers\btwavdt.sys [2006-11-06 17:13]
R3 btwrchid;btwrchid;C:\Windows\system32\DRIVERS\btwrchid.sys [2006-11-06 17:13]
R3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);"c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sMSSMLBIZ []
R3 OEM02Dev;Creative Camera OEM002 Driver;C:\Windows\system32\DRIVERS\OEM02Dev.sys [2007-10-10 17:03]
R3 OEM02Vfx;Creative Camera OEM002 Video VFX Driver;C:\Windows\system32\DRIVERS\OEM02Vfx.sys [2007-08-28 23:55]
S3 Creative ALchemy AL1 Licensing Service;Creative ALchemy AL1 Licensing Service;"C:\Program Files\Common Files\Creative Labs Shared\Service\AL1Licensing.exe" [2008-01-08 22:36]
S3 R300;R300;C:\Windows\system32\DRIVERS\atikmdag.sys [2006-11-02 01:36]
S3 t3;SB Xtreme Audio Notebook (Vista);C:\Windows\system32\drivers\t3.sys [2007-06-19 13:41]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
bthsvcs REG_MULTI_SZ BthServ
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
GPSvcGroup REG_MULTI_SZ GPSvc

*Newly Created Service* - CATCHME
.
Contenido de carpeta 'Tareas Programadas'
"2008-05-15 07:00:00 C:\Windows\Tasks\McDefragTask.job"
- c:\program files\mcafee\mqc\QcConsol.exe'
"2007-12-11 02:42:29 C:\Windows\Tasks\McQcTask.job"
- c:\program files\mcafee\mqc\QcConsol.exe
"2008-06-10 05:32:09 C:\Windows\Tasks\User_Feed_Synchronization-{9C9FA9B0-8DA4-40C8-A53E-98FEFF3A4E1A}.job"
- C:\Windows\system32\msfeedssync.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-10 11:35:36
Windows 6.0.6001 Service Pack 1 NTFS

escaneando procesos ocultos ...

escaneando entradas ocultas de autostart ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
SPIRunE = Rundll32 SPIRunE.dll,RunDLLEntry?

escaneando archivos ocultos ...

el escaneo se completo con exito
archivos ocultos: 0

**************************************************************************
.
--------------------- DLLs cargados bajo los procesos en ejecución ---------------------

PROCESS: C:\Windows\Explorer.exe
-> C:\Users\JACQUE~1\AppData\Local\Temp\xelpodjg.dll
-> C:\Users\JACQUE~1\AppData\Local\Temp\opnklmNF.dll
.
Tiempo completado: 2008-06-10 11:36:30
ComboFix-quarantined-files.txt 2008-06-10 17:36:23
ComboFix2.txt 2008-06-10 17:11:55

12 dirs 64,736,964,608 bytes libres
18 dirs 64,701,321,216 bytes libres

240 --- E O F --- 2008-06-09 05:15:42


Hijackthis Report #2

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:37:30 a.m., on 10/06/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Babylon\Babylon-Pro\Babylon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\p2phost.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrv.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\McAfee\MSC\mcuimgr.exe
C:\Windows\system32\conime.exe
C:\Windows\Explorer.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.cr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: UltraEdit Toolbar - {4E7BD74F-2B8D-469E-85AA-FD60BB9AAE22} - C:\PROGRA~1\UE_TOO~1\UE_TOO~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: Babylon - {965B54B0-71E0-4611-8DE7-F73FA0B20E26} - C:\Program Files\Babylon\Babylon Toolbar\BabylonIEToolBar.dll
O3 - Toolbar: UltraEdit Toolbar - {4E7BD74F-2B8D-469E-85AA-FD60BB9AAE22} - C:\PROGRA~1\UE_TOO~1\UE_TOO~1.DLL
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [SPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [Babylon Client] C:\Program Files\Babylon\Babylon-Pro\Babylon.exe -AutoStart
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [CTRegRun] C:\Windows\CTRegRun.EXE
O4 - HKCU\..\Run: [CollaborationHost] C:\Windows\system32\p2phost.exe -s
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\JACQUE~1\AppData\Local\Temp\opnklmNF.dll,c
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICIO LOCAL')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICIO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'Servicio de red')
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'Default user')
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Enviar imagen al dispositivo &Bluetooth... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Enviar página al dispositivo &Bluetooth... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O8 - Extra context menu item: Translate with &Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Translate.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O15 - Trusted Zone: http://*.mcafee.com
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Creative ALchemy AL1 Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\AL1Licensing.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 13356 bytes

[pskelley]

Thanks for the feedback, understand that I know this infection very well, having removed in many, many times the last few years. The issue is I do not know Vista and it appears the methods hackers are hiding the infection in the TIF (Temporary Internet Files) or the Temp (Temporary Files). I am not sure why combofix is not finding it, are you signing in as administrator when running combofix? It may be the files are hidden from cobmofix?
I am not sure and the tool creator will have to adjust so it finds the junk where ever it is hiding.

I personally am just a little frustrated because I have no Vista to work with (no plans to purchase Vista either) so I have no idea how the infection will respond to the methods that always work well on Windows XP. Here are where the infections were in the first Kaspersky Scan and I will show them all:
C:\Users\Jacqueline\AppData\Local\Temp\cskctynw.dll
C:\Users\Jacqueline\AppData\Local\Temp\hpjsojyc.dll
C:\Users\Jacqueline\AppData\Local\Temp\mnlvnqjk.dll
C:\Users\Jacqueline\AppData\Local\Temp\opnklmNF.dll
C:\Users\Jacqueline\AppData\Local\Temp\opnopmml.dll
C:\Users\Jacqueline\AppData\Local\Temp\qvsnaydj.dll
C:\Users\Jacqueline\AppData\Local\Temp\rdywehkr.dll
C:\Users\Jacqueline\AppData\Local\Temp\tmp0000fd9f
C:\Users\Jacqueline\AppData\Local\Temp\tmp00015733
C:\Users\Jacqueline\AppData\Local\Temp\tmp0002200d
C:\Users\Jacqueline\AppData\Local\Temp\tmp000857b0
C:\Users\Jacqueline\AppData\Local\Temp\tmp202a3912
C:\Users\Jacqueline\AppData\Local\Temp\ufejrbcb.dll
C:\Users\Jacqueline\AppData\Local\Temp\witjpvqi.dll

We could try CFScript in combofix but I hesitate because Windows sometimes has files in the temp folder that are put there by Windows and are needed. I would not want to force the deletion of everything in the Temp folder with a Script. It may be I will quit trying to clean Vista until the tools and knowledge catch up with that operating system.
I should also say in earlier systems, Vundo had the ability to morph and recreate itself, I have not seen that in Vista yet?

Let's have a go at this manually and see what happens. Understand, if a file is bad, it must go. If you have to boot to safe mode and delete it there, you see the list of bad files that were there.

1) C:\Program Files\Java\jre1.6.0_05\ <<< check for an update for Java, see this:
http://forums.spybot.info/showpost.php?p=12880&postcount=2

2) Windows Vista: Click Start.
Open Computer.
Press the ALT key.
Select the Tools menu and click Folder Options.
Select the View Tab.
Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.

3) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

4) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\JACQUE~1\AppData\Local\Temp\opnklmNF.dll,c

Close all programs but HJT and all browser windows, then click on "Fix Checked"

5) Right click Start > Explore and navigate to these files/folders and delete them if there.
May vary on Vista, navigate to:

C:\Users\Jacqueline\AppData\Local\Temp\ <<< delete the contents and at least everything on the list above.

C:\Users\Jacqueline\AppData\Local\Temporary Internet Files\ <<< delete the contents

Notes for Windows Vista users from the tool creator:
On Windows Vista that "Windows Temp" is disabled, to empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator"
Prefetch has been disabled on Windows Vista. As I'm not sure the effects that emptying prefetch on Windows Vista will have for the time being it I won't enable that function.

6) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

7) Let's run this program now and see what it finds:
Download Malwarebytes' Anti-Malware to your desktop.
http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

8) Post that information and then as soon as possible run a Kaspersky Online Scan (KOS) using these settings:


* The program will launch and then begin downloading the latest definition files:
* Once the files have been downloaded click on NEXT
* Now click on Scan Settings
* In the scan settings make that the following are selected:
* Scan using the following Anti-Virus database:
* Standard
* Scan Options:
* Scan Archives
* Scan Mail Bases
* Click OK
* Now under select a target to scan:
* Select My Computer
* This will program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
* Now click on the Save as Text button:
* Save the file to your desktop.

Then post it here. Tell me how the computer is running.

Gracias

[jacray]

Hi Phil,

Thank you for your efforts. Please, keep in mind that I backed up the most important documents in this computer. Also, I’ve all the installation CD’s/DVD’s at hand, so have peace of mind if something goes wrong (thank you for your concern). Moreover, I trust in your abilities so… let’s go ahead.

According to your last requests, I performed all your directions but, looking at the last Hijackthis report (see below Hijackthis Report #3a), I found that another new suspicious (?) library emerged since the last Hijackthis #2 scanning (... I guess). Below, in the report, I highlight it in blue color. What’s your opinion, do you want I mark it for Fix too, before proceeding with step # 5?

Thanks,

Raymond

Hijackthis Report #3a

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 03:15:38 p.m., on 10/06/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Babylon\Babylon-Pro\Babylon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\p2phost.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrv.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\McAfee\MSC\mcuimgr.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\conime.exe
C:\Windows\Explorer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.cr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: UltraEdit Toolbar - {4E7BD74F-2B8D-469E-85AA-FD60BB9AAE22} - C:\PROGRA~1\UE_TOO~1\UE_TOO~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: Babylon - {965B54B0-71E0-4611-8DE7-F73FA0B20E26} - C:\Program Files\Babylon\Babylon Toolbar\BabylonIEToolBar.dll
O3 - Toolbar: UltraEdit Toolbar - {4E7BD74F-2B8D-469E-85AA-FD60BB9AAE22} - C:\PROGRA~1\UE_TOO~1\UE_TOO~1.DLL
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [SPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [Babylon Client] C:\Program Files\Babylon\Babylon-Pro\Babylon.exe -AutoStart
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [CTRegRun] C:\Windows\CTRegRun.EXE
O4 - HKCU\..\Run: [CollaborationHost] C:\Windows\system32\p2phost.exe -s
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\JACQUE~1\AppData\Local\Temp\opnklmNF.dll,c
O4 - HKCU\..\Run: [BM9554c07b] Rundll32.exe "C:\Users\JACQUE~1\AppData\Local\Temp\srbfgnuy.dll",s
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICIO LOCAL')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICIO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'Servicio de red')
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'Default user')
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Enviar imagen al dispositivo &Bluetooth... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Enviar página al dispositivo &Bluetooth... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O8 - Extra context menu item: Translate with &Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Translate.htm
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O15 - Trusted Zone: http://*.mcafee.com
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Creative ALchemy AL1 Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\AL1Licensing.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 13594 bytes

[pskelley]

Indeed you are correct, but there are two of the vundofiles:
O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\JACQUE~1\AppData\Local\Temp\opnklmNF.dll,c
O4 - HKCU\..\Run: [BM9554c07b] Rundll32.exe "C:\Users\JACQUE~1\AppData\Local\Temp\srbfgnuy.dll",s

plus the two dead lines:
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)

That should have removed easily. You must be sure you are running HJT as administrator.

Please follow through with all of the instructions including the MBAM scan and the KOS scan. MBAM may remove what we miss.

Start at the beginning of my instructions, add that new item to HJT and follow all the way to the end of the instruction. The HJT log, MBAM report and the results of the KOS combined will show what we accomplished and have yet to do.

Gracias

[jacray]

Hi Phil,

About step #5:

A) I couldn’t delete manually some of the files in the “C:\Users\Jacqueline\AppData\Local\Temp\” folder.
B) Also, I couldn’t get access to Temporary Internet Files (although I logged on as Administrator) so, I had to delete all these files through the Internet Explorer browser (Tools>Internet Options>Delete…Browsing History> Delete all…)

About step #6:

Although ATF-Cleaner free up more than 32 Mb of space, reviewing the “C:\Users\Jacqueline\AppData\Local\Temp\” folder, and after running ATF-Cleaner, the unmovable files remain in the same place.

About step #7:

During MBAM scanning process Windows Vista crashed and the computer resets itself automatically (a DOS blue screen with a lot of swiftly warnings). Soon after, I restarted the same MBAM test, but now in Secure Mode. This time the process finished successfully (please, see below)

At this moment I’m running KOS in the infected machine, but Kaspersky renew their site (and ActiveX controls, too), so it must download all the virus definition anew. As soon I get the KOS, I’ll post it to cross-reference the results (Note: Until now, no pop-ups or unsolicited Web pages emerge!).

Below I’m inserting MBAM Report (in Spanish...sorry) followed by Hijackthis_3b Report. Also, looking at the “C:\Users\Jacqueline\AppData\Local\Temp\” folder only one file looks suspicious (xdtwfqxl.dll) but it seems "orfan", what do you think?

Many thanks for your teaching,

Raymond

MBAM log-6-10-2008 (17-24-36)

Malwarebytes' Anti-Malware 1.17
Versión de la Base de Datos: 846

05:24:36 p.m. 10/06/2008
mbam-log-6-10-2008 (17-24-36).txt

Tipo de examen : Examen Completo (C:\|D:\|)
Objetos examinados: 166920
Tiempo transcurrido: 23 minute(s), 19 second(s)

Procesos en Memoria Infectados: 0
Módulos en Memoria Infectados: 0
Claves del Registro Infectadas: 1
Valores del Registro Infectados: 2
Elementos de Datos del Registro Infectados: 0
Carpetas Infectadas: 0
Ficheros Infectados: 2

Procesos en Memoria Infectados:
(No se han detectado elementos maliciosos)

Módulos en Memoria Infectados:
(No se han detectado elementos maliciosos)

Claves del Registro Infectadas:
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.

Valores del Registro Infectados:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cmds (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\BM9554c07b (Trojan.Agent) -> Quarantined and deleted successfully.

Elementos de Datos del Registro Infectados:
(No se han detectado elementos maliciosos)

Carpetas Infectadas:
(No se han detectado elementos maliciosos)

Ficheros Infectados:
C:\Users\Jacqueline\AppData\Local\Temp\opnklmNF.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Users\Jacqueline\AppData\Local\Temp\srbfgnuy.dll (Trojan.Agent) -> Quarantined and deleted successfully.


Hijackthis_3b Report

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 05:32:56 p.m., on 10/06/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Babylon\Babylon-Pro\Babylon.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\System32\p2phost.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\System32\rundll32.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\conime.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrv.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.cr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: UltraEdit Toolbar - {4E7BD74F-2B8D-469E-85AA-FD60BB9AAE22} - C:\PROGRA~1\UE_TOO~1\UE_TOO~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Babylon - {965B54B0-71E0-4611-8DE7-F73FA0B20E26} - C:\Program Files\Babylon\Babylon Toolbar\BabylonIEToolBar.dll
O3 - Toolbar: UltraEdit Toolbar - {4E7BD74F-2B8D-469E-85AA-FD60BB9AAE22} - C:\PROGRA~1\UE_TOO~1\UE_TOO~1.DLL
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [SPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [Babylon Client] C:\Program Files\Babylon\Babylon-Pro\Babylon.exe -AutoStart
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [CTRegRun] C:\Windows\CTRegRun.EXE
O4 - HKCU\..\Run: [CollaborationHost] C:\Windows\system32\p2phost.exe -s
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICIO LOCAL')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICIO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'Servicio de red')
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'Default user')
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Enviar imagen al dispositivo &Bluetooth... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Enviar página al dispositivo &Bluetooth... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O8 - Extra context menu item: Translate with &Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Translate.htm
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O15 - Trusted Zone: http://*.mcafee.com
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Creative ALchemy AL1 Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\AL1Licensing.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 13083 bytes

[pskelley]

Thanks for the feedback, you said:

I couldn’t delete manually some of the files in the “C:\Users\Jacqueline\AppData\Local\Temp\” folder.
If this is like earlier operating sytems, for some reason Windows installs some files in Temp that can not be remove. If you force them they are always recreated during the next reboot, that being the case also with Vista, you will never get all files out of the Temp folder. Those files will always be from about the original date of startup/installation and all other Temp files are removable and should be cleaned on a regular basis.
You know now that a Kaspersky scan will show the infected files .

Scan saved at 05:32:56 p.m., on 10/06/2008 <<< looks clean of malware, looking forward to seeing the KOS results. Remember...no need to post them if they are clean which they may be if you killed all Vundo files.

Gracias

[jacray]

Hi Phil,

Thanks for your response. Below, I’m inserting the KOS report (Step # 8) and an infection (the “xdtwfqxl.dll”, I mentioned) was detected. But this time I could delete it manually irectly from the Temp folder, without any resistance (?). Phil, I don’t know to much about Vista (normally, I only have to connect a projector and run pictures or a PowerPoint presentations on it), but I really miss those happy days when life was simple and you only had to deal with a beautiful black screen and an elegant DOS 5.1 prompt stamped on it, and the most terrible informatics threat was the ping-pong virus.:crazy:

Well, in order to be consequent with the rationale of your analysis and after remove the “xdtwfqxl.dll”file, this early morning I proceed to run another KOS (its about 65% completed now). Also, I notice that now Kaspersky doesn’t offer you the chance to choose between standard and extended antivirus database, all the KOS are extended now and only shows you a report of the infections found.

I’m waiting for this last (?) KOS, in order to post the results and see if –finally- the computer is OK now.

Saludos,

Raymond

Kaspersky Report # 2

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, June 10, 2008
Operating System: Microsoft Windows Vista Business Edition, 32-bit Service Pack 1 (build 6001)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, June 10, 2008 23:35:41
Records in database: 849474
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 118817
Threat name: 1
Infected objects: 1
Suspicious objects: 0
Duration of the scan: 01:47:32


File name / Threat name / Threats count
C:\Users\Jacqueline\AppData\Local\Temp\xdtwfqxl.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.yeb 1

The selected area was scanned.

[jacray]

Hello Phil,

Here I’m again. Below I inserted the KOS #3. Please, tell me what do you think and what are the next steps.

Regards,

Raymond

Kaspersky Report # 3

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Wednesday, June 11, 2008
Operating System: Microsoft Windows Vista Business Edition, 32-bit Service Pack 1 (build 6001)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Wednesday, June 11, 2008 09:22:20
Records in database: 851314
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 120613
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 01:26:40

No malware has been detected. The scan area is clean.

The selected area was scanned.

[pskelley]

So...you are saying you were able to delete this file?
C:\Users\Jacqueline\AppData\Local\Temp\xdtwfqxl.dll

That being the case, you computer should be clean. I can tell you this, I own three computers, Window 98SE that runs like a new computer but also rarely is taken out of the garage and two Dells, one with XPPro (my workhorse) and one with XPHome (basically new though over a year old) and I am happy with WinXp and will never purchase Vista. Before XP runs out of it's shelf life I believe a new Operating System will have been released and I also wonder if Vista will not become the ME of this generaltion? I know four folks who own it and three are unhappy. It may wind up being a bit easier to remove malware from, but it is every bit as easy for the hackers to infect,
My two cents!

If the next KOS comes back clean, let me know and I'll post some good information for you and close your topic.

Thanks...Phil

[pskelley]

Oops, I posted eight minutes after you, remember that all of this information will not apply to your operating system.

1) Remove combofix:
Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png

http://windowshelp.microsoft.com/windows/en-us/Help/596FB57F-CC9D-4AC5-A813-5C0830E9156A1033.mspx

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Gracias...Phil
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

[jacray]

Viva!!! :wav:

Finally, and thanks to you, the notebook is clean now. I agreed with you about OS. In fact, I don’t understand the logic of Vista very well. I feel much more comfortable with my mature XP Home Edition but many times, new softwares bumping you to scale the OS, too. I remember when -twenty years ago- you could edit and found any string in any hard drive only using Norton 8. Well, cest la vie!

Phil, thanks to guide me again through this job. I don’t have enough words how to acknowledge you. I’ll be writing you a PM as soon I came back from college.

Gracias de nuevo,

Raymond


PS: In Vista, in order to Run a command, you use the same Find field. This is: you click on the Start icon, and then introduce your command directly into the Start Search dialog box, followed by Enter key.