View Full Version : Urgent Help Needed
downloaded SB-S&D today from the safer networking site after my son told me it would help my computer problems. I already have Spy Sweeper for MSN and SUPER Antispyware per previous recommendations. Spy Sweeper did not detect 60 problems (25 trojans plus adware) that SUPER A did. But when I quarantined and removed them with SUPER A, then windows would not initialize unless I went back to a time when it was working properly, which resulted in a constant finding of trojans and adware. Once I downloaded and installed Spybot, I started getting messagee after message that spyware was being blocked by Spy Sweeper. I ran a scan immediately using Spybot, and continued to get 100s of blocking messages. I am getting them right now, over and over again. During the scan I finally locked down the internet via Zone Alarm. Why is all of this happening? Did all this come from your website or what? I fixed all the problems listed on the Spybot scan but I am still under attack. I don't know what would be happening if Spy Sweeper wasn't blocking all these attempts to access. I am not real good at all this stuff, so please help me with this. Also, I downloaded Avast yesterday and did some quarantines but hesitate to delete the files as some are system related. HELP! Also, I posted this last night on the SBot section and they recommended that I post here instead. A Microsoft tech is suggesting I disable or uninstall all my protection and I cannot see doing that while all this attacking is going on. Please make instructions simple as I am not an expert at any of this, but I do try.
Zenobia sent me some procedures to follow and I did them. I am new at this so please bear with me. My original post was done on 6/14 under SBot and just copied and pasted here under Malware per recommendations. Anyway, here is the HJT log. Hope it helps.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:42:34 AM, on 6/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\BCMSMMSG.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\mdm.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Outlook Express\MSIMN.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Documents and Settings\Cherie\Desktop\HiJackThis.exe
C:\I386\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.imesh.com/sidebar.html?src=ssb
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.judicial.state.ia.us/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;*.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [UserFaultCheck] C:\WINDOWS\system32\dumprep 0 -u
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Cherie\Start Menu\Programs\msn\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/13520799daefc5a0fc00/netzip/RdxIE601.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1182633783312
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/4058/ftp.coupons.com/r3302/Coupons.cab
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install2.5/Installer.exe
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {DE435CAE-6873-11D2-A750-00A024BB782C} (AppKeys Class) - https://corr2.uni.edu/corridor-htdocs/appkeys.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
--
End of file - 10151 bytes
Also, I am unable to update Windows. Download and installation keeps failing.
Here is the scan report
KASPERSKY ONLINE SCANNER 7 REPORT
Sunday, June 15, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, June 15, 2008 13:14:31
Records in database: 867103
Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes
Scan area My Computer
A:\
C:\
D:\
E:\
Scan statistics
Files scanned 62071
Threat name 4
Infected objects 6
Suspicious objects 0
Duration of the scan 02:16:25
File name Threat name Threats count
C:\Documents and Settings\Cherie\Local Settings\Temporary Internet Files\Content.IE5\8JKZ4K4C\kb456456[1] Infected: Trojan.Win32.Monderb.gen 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1757\A0161679.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.xue 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1762\A0164940.ocx Infected: not-a-virus:AdWare.Win32.Coupons.h 1
C:\WINDOWS\SYSTEM32\dakxjsax.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.ydx 1
C:\WINDOWS\SYSTEM32\tbxjxsxv.dll Infected: Trojan.Win32.Monderb.gen 1
C:\WINDOWS\SYSTEM32\vpclsmep.dll Infected: Trojan.Win32.Monderb.gen 1
The selected area was scanned.
Hi
Disable SpySweeper's realtime protection.
Open Spysweeper and click on Options
Choose Program Options and uncheck
load at windows
startup
.
On the left click
shields
and then uncheck everything.
Uncheck
home page shield
.
Uncheck
automatically restore default without notification
.
Exit the program.
Please uninstall Spybot for now to make sure TeaTimer won't interfere fixing. You may reinstall it after system is clean :)
1. Download combofix from any of these links and save it to Desktop:
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)
**Note: It is important that it is saved directly to your desktop**
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you (C:\ComboFix.txt). Post that log & a fresh hjt log in your next reply
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
If you have problems with Combofix usage, see here (http://www.bleepingcomputer.com/combofix/how-to-use-combofix)
Hi, Blade
I couldn't sleep and saw your email and followed the instructions. Here are the logs.
ComboFix 08-06-16.5 - Cherie 2008-06-18 3:44:35.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.53 [GMT -5:00]
Running from: C:\Documents and Settings\Cherie\Desktop\ComboFix.exe
* Created a new restore point
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\WINDOWS\cookies.ini
C:\WINDOWS\Downloaded Program Files\ODCTOOLS
C:\WINDOWS\system32\_003713_.tmp.dll
C:\WINDOWS\system32\_003714_.tmp.dll
C:\WINDOWS\system32\_003715_.tmp.dll
C:\WINDOWS\system32\_003716_.tmp.dll
C:\WINDOWS\system32\_003723_.tmp.dll
C:\WINDOWS\system32\_003724_.tmp.dll
C:\WINDOWS\system32\_003725_.tmp.dll
C:\WINDOWS\system32\_003726_.tmp.dll
C:\WINDOWS\system32\_003728_.tmp.dll
C:\WINDOWS\system32\_003729_.tmp.dll
C:\WINDOWS\system32\_003732_.tmp.dll
C:\WINDOWS\system32\_003733_.tmp.dll
C:\WINDOWS\system32\_003735_.tmp.dll
C:\WINDOWS\system32\_003736_.tmp.dll
C:\WINDOWS\system32\_003737_.tmp.dll
C:\WINDOWS\system32\_003739_.tmp.dll
C:\WINDOWS\system32\_003740_.tmp.dll
C:\WINDOWS\system32\_003742_.tmp.dll
C:\WINDOWS\system32\_003743_.tmp.dll
C:\WINDOWS\system32\_003747_.tmp.dll
C:\WINDOWS\system32\_003748_.tmp.dll
C:\WINDOWS\system32\_003750_.tmp.dll
C:\WINDOWS\system32\_003753_.tmp.dll
C:\WINDOWS\system32\_003755_.tmp.dll
C:\WINDOWS\system32\_003756_.tmp.dll
C:\WINDOWS\system32\_003757_.tmp.dll
C:\WINDOWS\system32\_003758_.tmp.dll
C:\WINDOWS\system32\_003759_.tmp.dll
C:\WINDOWS\system32\_003762_.tmp.dll
C:\WINDOWS\system32\_003763_.tmp.dll
C:\WINDOWS\system32\_003764_.tmp.dll
C:\WINDOWS\system32\_003765_.tmp.dll
C:\WINDOWS\system32\_003766_.tmp.dll
C:\WINDOWS\system32\_003771_.tmp.dll
C:\WINDOWS\system32\_003773_.tmp.dll
C:\WINDOWS\system32\_003774_.tmp.dll
C:\WINDOWS\system32\auwwbdhd.ini
C:\WINDOWS\system32\bmvaqkvk.ini
C:\WINDOWS\system32\fjskviuc.ini
C:\WINDOWS\system32\HRruBcfe.ini
C:\WINDOWS\SYSTEM32\HRruBcfe.ini2
C:\WINDOWS\SYSTEM32\jmybdhuk.ini
C:\WINDOWS\system32\mcrh.tmp
C:\WINDOWS\system32\mdm.exe
C:\WINDOWS\SYSTEM32\obwluyro.ini
C:\WINDOWS\SYSTEM32\pemslcpv.ini
C:\WINDOWS\system32\tbxjxsxv.dll
C:\WINDOWS\SYSTEM32\tjvfeasv.ini
C:\WINDOWS\SYSTEM32\ulakijjd.ini
C:\WINDOWS\system32\vpclsmep.dll
C:\WINDOWS\SYSTEM32\vxsxjxbt.ini
C:\WINDOWS\system32\xasjxkad.ini
.
((((((((((((((((((((((((( Files Created from 2008-05-18 to 2008-06-18 )))))))))))))))))))))))))))))))
.
2008-06-16 14:16 . 2008-06-16 18:21 <DIR> d-------- C:\WINDOWS\SYSTEM32\scripting
2008-06-16 14:16 . 2008-06-16 18:21 <DIR> d-------- C:\WINDOWS\SYSTEM32\en
2008-06-16 14:16 . 2008-06-16 18:21 <DIR> d-------- C:\WINDOWS\l2schemas
2008-06-16 13:42 . 2008-04-13 12:39 2,897,920 --------- C:\WINDOWS\SYSTEM32\xpsp2res.dll
2008-06-16 13:40 . 2008-04-13 19:11 617,472 --a------ C:\WINDOWS\SYSTEM32\comctl32.dll
2008-06-16 13:40 . 2008-04-13 19:11 617,472 --a------ C:\WINDOWS\SYSTEM32\advapi32.dll
2008-06-16 13:40 . 2008-04-13 19:12 602,624 --a------ C:\WINDOWS\SYSTEM32\autoconv.exe
2008-06-16 13:40 . 2008-04-13 19:12 588,800 --a------ C:\WINDOWS\SYSTEM32\autochk.exe
2008-06-16 13:40 . 2008-04-13 19:12 389,120 --a------ C:\WINDOWS\SYSTEM32\cmd.exe
2008-06-16 13:40 . 2008-04-13 19:11 276,992 --a------ C:\WINDOWS\SYSTEM32\comdlg32.dll
2008-06-16 13:40 . 2008-04-13 19:12 135,168 --a------ C:\WINDOWS\SYSTEM32\desk.cpl
2008-06-16 13:40 . 2008-04-13 19:11 32,256 --a------ C:\WINDOWS\SYSTEM32\csrsrv.dll
2008-06-16 13:40 . 2008-04-13 19:12 19,968 --a------ C:\WINDOWS\SYSTEM32\cacls.exe
2008-06-16 13:07 . 2008-04-13 19:12 712,704 --------- C:\WINDOWS\SYSTEM32\windowscodecs.dll
2008-06-16 13:06 . 2008-04-13 19:12 8,461,312 --a------ C:\WINDOWS\SYSTEM32\SETEF7.tmp
2008-06-16 13:05 . 2008-04-13 19:12 1,703,936 --a------ C:\WINDOWS\SYSTEM32\SETF8F.tmp
2008-06-16 13:04 . 2008-04-13 19:12 1,306,624 --------- C:\WINDOWS\SYSTEM32\msxml6.dll
2008-06-16 13:03 . 2008-04-13 19:11 3,066,880 --a------ C:\WINDOWS\SYSTEM32\SETFD7.tmp
2008-06-16 13:02 . 2008-04-13 19:11 1,028,096 --a------ C:\WINDOWS\SYSTEM32\SET100C.tmp
2008-06-16 13:01 . 2008-04-13 19:11 1,082,368 --a------ C:\WINDOWS\SYSTEM32\SET109C.tmp
2008-06-16 13:00 . 2008-04-13 19:11 1,267,200 --a------ C:\WINDOWS\SYSTEM32\SET110D.tmp
2008-06-16 12:59 . 2008-04-13 19:11 1,025,024 --a------ C:\WINDOWS\SYSTEM32\SET113B.tmp
2008-06-15 07:40 . 2008-06-15 07:40 <DIR> d-------- C:\Program Files\Trend Micro
2008-06-14 16:17 . 2008-06-18 03:35 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-06-13 13:40 . 2008-05-08 09:02 203,136 -----c--- C:\WINDOWS\SYSTEM32\DLLCACHE\rmcast.sys
2008-06-13 13:38 . 2008-04-14 07:30 272,128 -----c--- C:\WINDOWS\SYSTEM32\DLLCACHE\bthport.sys
2008-06-13 10:12 . 2008-06-18 03:54 3,401,248 --ahs---- C:\WINDOWS\SYSTEM32\DRIVERS\fidbox.dat
2008-06-13 10:12 . 2008-06-18 03:54 13,076 --ahs---- C:\WINDOWS\SYSTEM32\DRIVERS\fidbox.idx
2008-06-13 10:08 . 2008-06-13 10:08 <DIR> d-------- C:\Program Files\ZoneAlarmSB
2008-06-13 10:05 . 2008-06-13 10:05 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\MailFrontier
2008-06-13 10:04 . 2008-04-02 20:07 75,248 --a------ C:\WINDOWS\zllsputility.exe
2008-06-13 10:03 . 2008-06-14 15:24 <DIR> d-------- C:\WINDOWS\SYSTEM32\ZoneLabs
2008-06-13 10:03 . 2008-06-13 10:03 <DIR> d-------- C:\Program Files\Zone Labs
2008-06-13 10:03 . 2008-04-02 20:07 1,086,952 --a------ C:\WINDOWS\SYSTEM32\zpeng24.dll
2008-06-13 10:03 . 2008-06-18 03:55 352,917 --a------ C:\WINDOWS\SYSTEM32\vsconfig.xml
2008-06-13 08:13 . 2008-06-13 08:13 <DIR> d-------- C:\Program Files\Alwil Software
2008-06-11 13:41 . 2008-06-11 13:41 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-06-11 13:38 . 2008-06-11 13:39 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2008-06-11 13:37 . 2008-06-11 13:38 <DIR> d-------- C:\Documents and Settings\Cherie\Application Data\SUPERAntiSpyware.com
2008-06-11 13:34 . 2008-06-11 13:34 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-05-26 14:53 . 2008-05-26 14:53 <DIR> d-------- C:\Program Files\iPod
2008-05-26 14:52 . 2008-05-26 14:54 <DIR> d-------- C:\Program Files\iTunes
2008-05-26 14:33 . 2008-05-26 14:35 <DIR> d-------- C:\Program Files\QuickTime
2008-05-26 14:28 . 2008-05-26 14:28 <DIR> d-------- C:\Program Files\Common Files\Apple
2008-05-26 14:20 . 2008-05-26 14:20 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Apple
2008-05-25 19:37 . 2008-06-10 15:13 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-05-25 19:37 . 2008-05-25 19:37 1,409 --a------ C:\WINDOWS\QTFont.for
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-18 08:31 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-06-17 20:14 --------- d-----w C:\Program Files\Common Files\Adobe
2008-06-14 22:56 --------- d-----w C:\Program Files\PAL SPYREM
2008-06-14 21:11 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-06-13 12:45 --------- d-----w C:\Program Files\McAfee.com
2008-06-13 12:45 --------- d-----w C:\Documents and Settings\All Users\Application Data\McAfee
2008-06-11 00:23 --------- d-----w C:\Program Files\HP
2008-06-03 05:47 --------- d-----w C:\Documents and Settings\All Users\Application Data\Trymedia
2008-05-28 16:02 21,872 ----a-w C:\WINDOWS\system32\drivers\sshrmd.sys
2008-05-28 16:02 20,848 ----a-w C:\WINDOWS\system32\drivers\sskbfd.sys
2008-05-28 16:02 20,336 ----a-w C:\WINDOWS\system32\drivers\SSFS0509.sys
2008-05-28 16:02 145,264 ----a-w C:\WINDOWS\system32\drivers\ssidrv.sys
2008-05-26 19:33 --------- d-----w C:\Documents and Settings\All Users\Application Data\Apple Computer
2008-05-26 19:20 --------- d-----w C:\Program Files\Apple Software Update
2008-05-22 17:16 --------- d-----w C:\Program Files\Windows Live
2008-05-22 17:09 --------- d-----w C:\Documents and Settings\All Users\Application Data\WLInstaller
2008-05-08 14:02 203,136 ----a-w C:\WINDOWS\system32\drivers\rmcast.sys
2008-05-08 02:13 --------- d-----w C:\Documents and Settings\Cherie\Application Data\AdobeUM
2008-05-04 14:13 --------- d-----w C:\Program Files\Java
2008-05-04 04:01 --------- d-----w C:\Documents and Settings\Cherie\Application Data\eFax Messenger
2008-04-14 00:15 218,134 ----a-w C:\WINDOWS\AppPatch\SET1254.tmp
2008-04-14 00:15 204,396 ----a-w C:\WINDOWS\AppPatch\SET1253.tmp
2008-04-14 00:15 1,202,774 ----a-w C:\WINDOWS\AppPatch\SET1252.tmp
2008-04-14 00:12 69,120 ----a-w C:\WINDOWS\notepad.exe
2008-04-14 00:12 50,688 ----a-w C:\WINDOWS\twain_32.dll
2008-04-14 00:12 34,816 ----a-w C:\WINDOWS\Help\sniffpol.dll
2008-04-14 00:12 33,280 ----a-w C:\WINDOWS\Help\sstub.dll
2008-04-14 00:12 32,866 ----a-w C:\WINDOWS\slrundll.exe
2008-04-14 00:12 283,648 ----a-w C:\WINDOWS\winhlp32.exe
2008-04-14 00:12 279,040 ----a-w C:\WINDOWS\Help\tshoot.dll
2008-04-14 00:12 146,432 ----a-w C:\WINDOWS\regedit.exe
2008-04-14 00:12 10,752 ----a-w C:\WINDOWS\hh.exe
2008-04-14 00:12 1,033,728 ----a-w C:\WINDOWS\SET118E.tmp
2008-04-14 00:12 1,033,728 ----a-w C:\WINDOWS\explorer.exe
2008-04-14 00:11 451,072 ----a-w C:\WINDOWS\AppPatch\SET1258.tmp
2008-04-14 00:11 451,072 ----a-w C:\WINDOWS\AppPatch\aclayers.dll
2008-04-14 00:11 39,424 ------w C:\WINDOWS\AppPatch\acadproc.dll
2008-04-14 00:11 245,248 ----a-w C:\WINDOWS\AppPatch\SET1256.tmp
2008-04-14 00:11 245,248 ----a-w C:\WINDOWS\AppPatch\acspecfc.dll
2008-04-14 00:11 141,312 ----a-w C:\WINDOWS\AppPatch\SET1257.tmp
2008-04-14 00:11 141,312 ----a-w C:\WINDOWS\AppPatch\aclua.dll
2008-04-14 00:11 116,224 ----a-w C:\WINDOWS\AppPatch\SET1255.tmp
2008-04-14 00:11 116,224 ----a-w C:\WINDOWS\AppPatch\acxtrnal.dll
2008-04-14 00:11 1,852,928 ----a-w C:\WINDOWS\AppPatch\SET1259.tmp
2008-04-14 00:11 1,852,928 ----a-w C:\WINDOWS\AppPatch\acgenral.dll
2006-02-04 15:01 2,855,080 ----a-w C:\Program Files\aawsepersonal.exe
2006-02-04 14:35 63,335,624 ----a-w C:\Program Files\fs2006f.exe
2005-12-29 14:14 563,696 ----a-w C:\Program Files\GoogleToolbarInstaller.exe
2003-03-19 20:06 207,759 ----a-w C:\Program Files\INSTALL.LOG
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA}"= "C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL" [2008-06-13 10:08 262144]
[HKEY_CLASSES_ROOT\clsid\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa}]
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA}"= C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL [2008-06-13 10:08 262144]
[HKEY_CLASSES_ROOT\clsid\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa}]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-22 21:54 68856]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2008-05-28 10:33 1506544]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 04:59 122880 C:\WINDOWS\BCMSMMSG.exe]
"UserFaultCheck"="C:\WINDOWS\system32\dumprep 0 -u" [ ]
"ZoneAlarm Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [2008-04-02 20:07 919016]
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-05-13 10:13 77824]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-04-19 13:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli scecli
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hmQ16.sys]
@="Driver"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"quickcare"="C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe" /P QUICKCARE
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\WINDOWS\\SYSTEM32\\ZoneLabs\\vsmon.exe"=
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"=
"C:\\Program Files\\Internet Explorer\\iexplore.exe"=
"C:\\Program Files\\Outlook Express\\msimn.exe"=
"C:\\Program Files\\Qwest\\QuickConnect\\QuickConnectLaunch.exe"=
"C:\\Program Files\\Webroot\\Spy Sweeper\\SpySweeperUI.exe"=
"C:\\Program Files\\CyberLink\\PowerDVD\\CLDMA.exe"=
"C:\\Program Files\\Hewlett-Packard\\Diagnostics\\HPSysDig.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"C:\\Program Files\\Alwil Software\\Avast4\\ashAvast.exe"=
"C:\\Program Files\\Zone Labs\\ZoneAlarm\\zlclient.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
R1 aswSP;avast! Self Protection;C:\WINDOWS\system32\drivers\aswSP.sys [2008-05-15 18:20]
R2 aswFsBlk;aswFsBlk;C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2008-05-15 18:16]
R3 ati2mtaa;ati2mtaa;C:\WINDOWS\system32\DRIVERS\ati2mtaa.sys [2002-04-08 10:05]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\G]
\Shell\AutoRun\command - G:\LaunchU3.exe
.
Contents of the 'Scheduled Tasks' folder
"2008-06-06 14:10:17 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-06-18 03:16:00 C:\WINDOWS\Tasks\CA Anti-Virus.job"
- C:\PROGRA~1\CA\CAINTE~1\CAANTI~3\caav.exe
"2008-06-18 03:00:00 C:\WINDOWS\Tasks\wrSpySweeper_L24AEFE25359F4DC49DA72DB966F0D40D.job"
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe>/ScheduleSweep=wrSpySweeper_L24AEFE25359F4DC49DA72DB966F0D40D
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.ex
- A:\
.
**************************************************************************
catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-18 03:56:43
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\SYSTEM32\wdfmgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\SYSTEM32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2008-06-18 4:07:45 - machine was rebooted
ComboFix-quarantined-files.txt 2008-06-18 09:07:34
Pre-Run: 44,058,497,024 bytes free
Post-Run: 44,234,252,288 bytes free
268 --- E O F --- 2008-06-13 20:54:12
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:12:53 AM, on 6/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.judicial.state.ia.us/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;*.local
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [UserFaultCheck] C:\WINDOWS\system32\dumprep 0 -u
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Cherie\Start Menu\Programs\msn\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/13520799daefc5a0fc00/netzip/RdxIE601.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1182633783312
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/4058/ftp.coupons.com/r3302/Coupons.cab
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install2.5/Installer.exe
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {DE435CAE-6873-11D2-A750-00A024BB782C} (AppKeys Class) - https://corr2.uni.edu/corridor-htdocs/appkeys.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
--
End of file - 8898 bytes
Thanks for helping me.
Hi
Start hjt, do a system scan, check:
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O4 - HKLM\..\Run: C:\WINDOWS\system32\dumprep 0 -u
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/13520799daefc5a...p/RdxIE601.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/40...02/Coupons.cab
Close browsers and other windows. Click fix checked.
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...
Updating Java:
Download the latest version of Java Runtime Environment (JRE) 6 Update 6 (http://java.sun.com/javase/downloads/index.jsp).
Scroll down to where it says
The J2SE Runtime Environment (JRE) allows end-users to run Java applications.
Click the
Download
button to the right.
Select Windows on platform combobox and check the box that says:
Accept License Agreement. Click continue.
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.
Download [U]ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.
Double-click ATF Cleaner.exe to open it
Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.
If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Click Exit on the Main menu to close the program.
Run Kaspersky Online Scanner (http://www.kaspersky.com/virusscanner) (don't scan mail base) and post back its report & a fresh hjt log.
Hi, Blade81
I did as you instructed and the new logs are posted below. I didn't have the mailbases checked on the Ksapersky scan but it appears to have scanned it anyway. I am doing another scan in case you want one, but I don't know why it listed the mailbases. Also, I removed Symantec and McAfee but I see there are files left from them on the logs. I no longer use them so should I go in and delete the remaining files that I see? Also, all my problems started with trying to install a new HP printer. The printer has nevered worked so I went into Add/Remove Programs and started removing all HP stuff. When I got to the largest files, it would not let me remove them. I have also tried through their uninstall in programs and it won't work. Same thing with the Logitech programs. I can't get them to uninstall either. Are you able to help with this or should I contact someone else? You have helped me so much already and I don't want to ask for too much. My computer is running so much better already and I really appreciate all your help.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:26:59 AM, on 6/22/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Outlook Express\MSIMN.EXE
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.judicial.state.ia.us
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;*.local
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Cherie\Start Menu\Programs\msn\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1182633783312
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install2.5/Installer.exe
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) -
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {DE435CAE-6873-11D2-A750-00A024BB782C} (AppKeys Class) - https://corr2.uni.edu/corridor-htdocs/appkeys.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
--
End of file - 8661 bytes
KASPERSKY ONLINE SCANNER 7 REPORT
Saturday, June 21, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Saturday, June 21, 2008 12:23:43
Records in database: 880018
Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes
Scan area My Computer
A:\
C:\
D:\
E:\
Scan statistics
Files scanned 73984
Threat name 2
Infected objects 5
Suspicious objects 0
Duration of the scan 03:02:29
File name Threat name Threats count
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\tbxjxsxv.dll.vir Infected: Trojan.Win32.Monderb.gen 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\vpclsmep.dll.vir Infected: Trojan.Win32.Monderb.gen 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1762\A0164940.ocx Infected: not-a-virus:AdWare.Win32.Coupons.h 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1773\A0174606.dll Infected: Trojan.Win32.Monderb.gen 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1773\A0174607.dll Infected: Trojan.Win32.Monderb.gen 1
The selected area was scanned.
Hi
For those printer related problems I suggest http://forums.pcpitstop.com. Before that let's finish the cleaning process :)
You may reinstall Spybot now & reactivate Spysweeper protection too :)
Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.
THESE STEPS ARE VERY IMPORTANT
Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.
3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis
Now lets uninstall ComboFix:
Click START then RUN
Now type Combofix /u in the runbox and click OK
UPDATING WINDOWS AND INTERNET EXPLORER
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.
If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
Download SpywareBlaster
Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
kill bits
in the registry, so that certain activex controls can't install.
If you don't know what activex controls are, see here (http://www.webopedia.com/TERM/A/ActiveX_control.html)
You can download SpywareBlaster here here (http://majorgeeks.com/downloadget.php?id=2859&file=11&evp=61b0e8ad41924a03c37615f4682b4cef)
SpywareBlaster tutorial (http://www.bleepingcomputer.com/forums/tutorial49.html)
hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok
Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Once again, please post and tell me how things are going with your system... problems etc.
Have a great day,
Blade :cool:
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)
Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.
If it has been less than five days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.