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View Full Version : Wn32.Agent, ZlobDNSChanger, Henbang Secretary


DonESher
2008-06-24, 13:49
Gentlemen: Thank you in advance for your services. It appears that I may have several infections:

From the Spybot Error Log:
6/23/2008 10:29:54 PM C:\Program Files\Spybot - Search & Destroy\Includes\Trojans.sbi | Win32.Agent.frl | <$FILE_SYSTEM>
6/23/2008 10:29:54 PM C:\Program Files\Spybot - Search & Destroy\Includes\Trojans.sbi | Win32.Agent.frl | <$FILE_EXE>
6/23/2008 10:35:59 PM C:\Program Files\Spybot - Search & Destroy\Includes\TrojansC.sbi | Zlob.DNSChanger | <$FILE_EXE>
6/23/2008 10:35:59 PM C:\Program Files\Spybot - Search & Destroy\Includes\TrojansC.sbi | Zlob.DNSChanger | <$FILE_EXE>
6/23/2008 10:35:59 PM C:\Program Files\Spybot - Search & Destroy\Includes\TrojansC.sbi | Zlob.DNSChanger.rtk | <$FILE_EXE>

Also, Norton Antivirus inconsistently reports an infection of Henbang Secretary.

HijackThis Log attached

Thank you in advance for your efforts.
Blade81
2008-06-25, 10:12
Hi

Looks like you forgot HijackThis log after all. Could you post it, please? :)
DonESher
2008-06-25, 17:41
File is attached.

Hijackthis files are saved as .log files, which cannot be transmitted via the "Manage Attachments" window on this forum. May I suggest that a .log option be added to subject window, to reduce confusion for those trying to upload Hijackthis .log files.

Again, thank you in advance for your service and your help.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:50:50 PM, on 6/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20815)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\LightSurf\Common\IconMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Okidata\OKI LPR Utility\okilpr.exe
C:\Program Files\LightSurf\Colorific\hgcctl95.exe
C:\Program Files\LightSurf\Color Indicator\TICIcon.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Antivirus\HiJackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: Shell=explorer.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: IEFormPaste - {1AB2B6BA-EC20-482F-8E86-02EA1D8E6704} - C:\Program Files\Citrine\IEFormPaste\IEFormPaste.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Phone\IEPlugin\SkypeIEPlugin.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: IEAddressBarPaste - {A6C37975-62DA-41F0-BD54-A1CE0E6C8A42} - C:\Program Files\Citrine\IEAddressBarPaste\IEAddressBarPaste.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Error Nuker] C:\Program Files\Error Nuker\bin\ErrorNuker.exe autostart
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: LightSurf.lnk = C:\Program Files\LightSurf\Common\IconMgr.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: OKI LPR Utility.lnk = C:\Program Files\Okidata\OKI LPR Utility\okilpr.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Phone\IEPlugin\SkypeIEPlugin.dll (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05317530-B882-449D-9421-18D94FA3ED34} (OSInfo Control) - http://www.sis.com/ocis/OSInfo.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1121235824339
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168888986496
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - http://www.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activex/v2_0_0_9/PCAXSetupv2.0.0.9.cab?
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 12897 bytes
Blade81
2008-06-25, 19:35
Hi

There's no reason to add log file type since logs should be pasted to reply anyway :) Attachments should be used only if log contents won't fit into reply.


Please uninstall Spybot for now to make sure TeaTimer won't interfere fixing. You may reinstall it after system is clean :)

1. Download combofix from any of these links and save it to Desktop:
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)

**Note: It is important that it is saved directly to your desktop**

2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you (C:\ComboFix.txt). Post that log & a fresh hjt log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

If you have problems with Combofix usage, see here (http://www.bleepingcomputer.com/combofix/how-to-use-combofix)
DonESher
2008-06-26, 04:27
I think I "lucked out" somehow. I didn't perform all the precautions before running combofix, (Norton was running in the background) but everything seemed to come out ok.

If you feel review of the following would be useless, please advise and I'll try to do it correctly.

Thanks again.

Combofix log:

ComboFix 08-06-20.4 - Don 2008-06-25 21:01:22.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.568 [GMT -4:00]
Running from: C:\Documents and Settings\Don\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\_000005_.tmp.dll
C:\WINDOWS\system32\_000006_.tmp.dll
C:\WINDOWS\system32\_000007_.tmp.dll

.
((((((((((((((((((((((((( Files Created from 2008-05-26 to 2008-06-26 )))))))))))))))))))))))))))))))
.

2008-06-23 19:33 . 2008-06-23 19:33 <DIR> d-------- C:\Documents and Settings\Administrator
2008-06-23 19:11 . 2008-06-23 19:11 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Office Genuine Advantage
2008-06-23 11:02 . 2008-06-25 20:32 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-11 09:36 . 2008-06-13 09:10 272,128 -----c--- C:\WINDOWS\system32\dllcache\bthport.sys
2008-06-01 14:24 . 2004-08-04 01:58 14,848 --a------ C:\WINDOWS\system32\drivers\kbdhid.sys
2008-06-01 14:24 . 2004-08-04 01:58 14,848 --a--c--- C:\WINDOWS\system32\dllcache\kbdhid.sys
2008-05-31 15:27 . 2004-08-04 03:56 21,504 --a------ C:\WINDOWS\system32\hidserv.dll
2008-05-31 15:27 . 2004-08-04 03:56 21,504 --a--c--- C:\WINDOWS\system32\dllcache\hidserv.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-26 01:03 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-06-26 00:33 0 ----a-w C:\WINDOWS\system32\drivers\lvuvc.hs
2008-06-26 00:33 0 ----a-w C:\WINDOWS\system32\drivers\logiflt.iad
2008-06-26 00:28 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-06-26 00:25 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-06-25 17:01 --------- d-----w C:\Documents and Settings\All Users\Application Data\Google Updater
2008-06-23 19:22 --------- d-----w C:\Program Files\Cappy
2008-06-22 22:54 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-06-17 19:16 --------- d-----w C:\Program Files\Norton Internet Security
2008-06-17 19:15 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-06-17 19:15 60,800 ----a-w C:\WINDOWS\system32\S32EVNT1.DLL
2008-06-17 19:15 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-06-17 19:15 10,671 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-06-17 19:15 --------- d-----w C:\Program Files\Symantec
2008-06-13 13:10 272,128 ------w C:\WINDOWS\system32\drivers\bthport.sys
2008-06-01 18:02 --------- d-----w C:\Program Files\Logitech
2008-06-01 17:59 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-05-29 17:47 --------- d-----w C:\Documents and Settings\Don\Application Data\Canon
2008-05-29 15:55 --------- d-----w C:\Documents and Settings\Don\Application Data\WildBit Viewer
2008-05-08 12:28 202,752 ----a-w C:\WINDOWS\system32\drivers\rmcast.sys
2008-05-07 05:18 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2008-04-23 03:35 827,392 ----a-w C:\WINDOWS\system32\wininet.dll
2008-03-27 08:12 151,583 ----a-w C:\WINDOWS\system32\msjint40.dll
2007-09-23 22:57 12,248 ----a-w C:\Program Files\ThumbDb.idx
2007-09-23 22:56 116,091 ----a-w C:\Program Files\ThumbDb.dat
2007-08-28 21:03 24,048,424 ----a-w C:\Program Files\SkypeSetup.exe
2007-08-26 20:43 287,592 ----a-w C:\Program Files\dxwebsetup.exe
2007-08-26 20:41 1,486,720 ----a-w C:\Program Files\GenuineCheck.exe
2007-08-26 20:38 883,584 ----a-w C:\Program Files\WGAPluginInstall.exe
2007-07-31 13:27 7,680 --sha-w C:\Program Files\Thumbs.db
2006-10-04 02:55 72,418 ----a-w C:\Program Files\procexp.chm
2006-10-04 02:55 7,005 ----a-w C:\Program Files\Eula.txt
2006-10-04 02:55 3,278,400 ----a-w C:\Program Files\procexp.exe
2006-10-03 07:43 2,402,550 ----a-w C:\WINDOWS\inf\SETB8.tmp
2006-10-03 07:43 2,402,550 ----a-w C:\WINDOWS\inf\SET58.tmp
2005-08-22 23:56 25,184,485 ----a-w C:\Program Files\NV11ESD.exe
2005-07-15 17:23 95 ----a-w C:\Program Files\DATA.TAG
2005-07-15 17:23 78 ----a-w C:\Program Files\SETUP.INI
2005-07-15 17:23 47 ----a-w C:\Program Files\setup.lid
2005-07-15 17:23 409,925 ----a-w C:\Program Files\_sys1.cab
2005-07-15 17:23 334 ----a-w C:\Program Files\layout.bin
2005-07-15 17:23 24,776,419 ----a-w C:\Program Files\data1.cab
2005-07-15 17:23 114,308 ----a-w C:\Program Files\_user1.cab
2005-04-15 16:41 90,161 ----a-w C:\Program Files\setup.ins
2002-11-21 19:54 126,013 ----a-w C:\Program Files\logo.jpg
2002-11-21 19:53 610,304 ----a-w C:\Program Files\HiJaak.exe
2002-11-21 19:53 225,280 ----a-w C:\Program Files\CJ60Lib.dll
2002-11-21 19:52 69,632 ----a-w C:\Program Files\Biller.dll
2002-11-21 19:52 118,784 ----a-w C:\Program Files\LocalFileBrowser.dll
2002-11-19 17:42 77,824 ----a-w C:\Program Files\dTif.mod
2002-11-19 17:42 65,536 ----a-w C:\Program Files\dPsd.mod
2002-11-19 17:42 36,864 ----a-w C:\Program Files\sEmf.mod
2002-11-19 17:41 65,536 ----a-w C:\Program Files\dMsp.mod
2002-11-19 17:41 65,536 ----a-w C:\Program Files\dMac.Mod
2002-11-19 17:40 69,632 ----a-w C:\Program Files\dGif.mod
2002-11-19 17:40 106,496 ----a-w C:\Program Files\dJpg.mod
2002-11-19 17:39 73,728 ----a-w C:\Program Files\dFpx.mod
2002-11-19 17:39 65,536 ----a-w C:\Program Files\dBmp.mod
2002-11-19 17:39 32,768 ----a-w C:\Program Files\sPng.mod
2002-11-19 17:39 24,576 ----a-w C:\Program Files\sPsd.mod
2002-11-19 17:39 180,273 ----a-w C:\Program Files\sTif.mod
2002-11-19 17:38 86,016 ----a-w C:\Program Files\sKdc.mod
2002-11-19 17:38 86,016 ----a-w C:\Program Files\sJpg.mod
2002-11-19 17:38 36,864 ----a-w C:\Program Files\sGif.mod
2002-11-19 17:38 28,672 ----a-w C:\Program Files\sFpx.mod
2002-11-19 17:38 28,672 ----a-w C:\Program Files\sBmp.mod
2002-11-19 17:38 266,240 ----a-w C:\Program Files\Fpx.dll
2002-11-19 17:38 24,576 ----a-w C:\Program Files\sPcd.mod
2002-11-19 17:38 24,576 ----a-w C:\Program Files\sMsp.mod
2002-11-19 17:38 24,576 ----a-w C:\Program Files\sMAC.mod
2002-11-19 17:38 126,976 ----a-w C:\Program Files\Iblt32.dll
2002-11-19 17:37 61,440 ----a-w C:\Program Files\ModsCmn.dll
2002-11-19 17:37 147,456 ----a-w C:\Program Files\ShellExt.dll
2002-11-19 17:33 40,960 ----a-w C:\Program Files\HiJaakMovie.exe
2002-11-19 17:25 49,201 ----a-w C:\Program Files\hjpp.dll
2002-11-19 17:14 40,628 ----a-w C:\Program Files\HELPFILE.HLP
2002-09-13 21:39 212,480 ----a-w C:\Program Files\PCDLIB32.DLL
2002-08-07 18:57 653 ----a-w C:\Program Files\Copyright.txt
2002-07-26 14:48 372,786 ----a-w C:\Program Files\imovie.dll
2002-07-26 14:48 262,194 ----a-w C:\Program Files\ixsgif.mod
2002-05-21 19:39 3,613 ----a-w C:\Program Files\readme.txt
2002-05-21 19:39 2,058 ----a-w C:\Program Files\HelpFile.cnt
2001-08-10 21:01 440,805 ----a-w C:\Program Files\hijaakmanager.pdf
2001-08-09 00:02 766 ----a-w C:\Program Files\uninst.ico
2001-08-09 00:02 10,000 ----a-w C:\Program Files\regsvr32.exe
2000-08-04 18:25 49,152 ----a-w C:\Program Files\INETWH32.DLL
1997-06-06 21:27 59,904 ----a-w C:\Program Files\SETUP.EXE
1997-06-02 16:44 317,092 ----a-w C:\Program Files\_INST32I.EX_
1997-06-02 16:20 280,152 ----a-w C:\Program Files\_INST16.EX_
1997-06-02 16:17 8,192 ----a-w C:\Program Files\_ISDEL.EXE
1997-06-02 16:17 11,264 ----a-w C:\Program Files\_SETUP.DLL
1997-05-30 16:31 4,557 ----a-w C:\Program Files\lang.dat
1997-05-06 19:15 417 ----a-w C:\Program Files\os.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{1AB2B6BA-EC20-482F-8E86-02EA1D8E6704}]
2004-10-20 16:21 135168 --a------ C:\Program Files\Citrine\IEFormPaste\IEFormPaste.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A6C37975-62DA-41F0-BD54-A1CE0E6C8A42}]
2004-10-20 16:20 86016 --a------ C:\Program Files\Citrine\IEAddressBarPaste\IEAddressBarPaste.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LDM"="C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe" [2008-05-31 17:39 20480]
"NBJ"="C:\Program Files\Ahead\Nero BackItUp\NBJ.exe" [2005-02-10 17:00 1937408]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 21:05 204288]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 03:56 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 10:50 155648]
"SoundMan"="SOUNDMAN.EXE" [2004-06-18 04:31 67584 C:\WINDOWS\SOUNDMAN.EXE]
"OpwareSE2"="C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" [2003-05-08 12:00 49152]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.EXE" [2002-02-04 22:32 53248]
"Error Nuker"="C:\Program Files\Error Nuker\bin\ErrorNuker.exe" [ ]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-07-10 09:18 270648]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-06-04 22:05 116328]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-06-26 01:00 771440]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2007-06-29 00:43 8466432]
"nwiz"="nwiz.exe" [2007-06-29 00:43 1626112 C:\WINDOWS\system32\nwiz.exe]
"LogitechCommunicationsManager"="C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" [2007-10-25 16:33 563984]
"LogitechQuickCamRibbon"="C:\Program Files\Logitech\QuickCam\Quickcam.exe" [2007-10-25 16:37 2178832]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 20:51 583048]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [2007-03-15 17:28:31 125624]
LightSurf.lnk - C:\Program Files\LightSurf\Common\IconMgr.exe [2006-08-02 22:39:07 98304]
Logitech Desktop Messenger.lnk - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe [2005-09-16 13:01:42 450560]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 16:05:56 65588]
OKI LPR Utility.lnk - C:\Program Files\Okidata\OKI LPR Utility\okilpr.exe [2005-10-19 13:07:26 159744]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"MSACM.CEGSM"= mobilev.acm

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"Acronis Scheduler2 Service"="C:\Program Files\Common Files\Maxtor\Schedule2\schedhlp.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R0 phylock;phylock;C:\WINDOWS\system32\drivers\phylock.sys [2004-08-29 21:03]
R2 ioloFileInfoList;iolo FileInfoList Service;C:\Program Files\iolo\common\lib\ioloServiceManager.exe [2007-11-22 01:11]
R2 ioloSystemService;iolo System Service;C:\Program Files\iolo\common\lib\ioloServiceManager.exe [2007-11-22 01:11]
R3 SetupSys;Conexant Setup API;C:\WINDOWS\system32\drivers\SetupSys.sys [2001-01-09 09:58]
S3 s3m;s3m;C:\WINDOWS\system32\DRIVERS\s3m.sys [2001-08-17 08:50]

*Newly Created Service* - CATCHME
*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-06-17 19:32:09 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Don.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-25 21:03:46
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-06-25 21:05:14
ComboFix-quarantined-files.txt 2008-06-26 01:04:59

Pre-Run: 61,174,591,488 bytes free
Post-Run: 61,349,855,232 bytes free

201 --- E O F --- 2008-06-20 07:01:23


Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:15:21 PM, on 6/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20815)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\LightSurf\Common\IconMgr.exe
C:\Program Files\Okidata\OKI LPR Utility\okilpr.exe
C:\Program Files\LightSurf\Colorific\hgcctl95.exe
C:\Program Files\LightSurf\Color Indicator\TICIcon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\explorer.exe
C:\Antivirus\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: IEFormPaste - {1AB2B6BA-EC20-482F-8E86-02EA1D8E6704} - C:\Program Files\Citrine\IEFormPaste\IEFormPaste.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Phone\IEPlugin\SkypeIEPlugin.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: IEAddressBarPaste - {A6C37975-62DA-41F0-BD54-A1CE0E6C8A42} - C:\Program Files\Citrine\IEAddressBarPaste\IEAddressBarPaste.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Error Nuker] C:\Program Files\Error Nuker\bin\ErrorNuker.exe autostart
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: LightSurf.lnk = C:\Program Files\LightSurf\Common\IconMgr.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: OKI LPR Utility.lnk = C:\Program Files\Okidata\OKI LPR Utility\okilpr.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Phone\IEPlugin\SkypeIEPlugin.dll (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05317530-B882-449D-9421-18D94FA3ED34} (OSInfo Control) - http://www.sis.com/ocis/OSInfo.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1121235824339
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168888986496
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - http://www.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activex/v2_0_0_9/PCAXSetupv2.0.0.9.cab?
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 10999 bytes
Blade81
2008-06-26, 08:55
Hi

Start hjt, do a system scan, check:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

Close browsers and other windows. Click fix checked.

Open notepad and copy/paste the text in the quotebox below into it:



File::
C:\WINDOWS\system32\drivers\lvuvc.hs
C:\WINDOWS\system32\drivers\logiflt.iad

Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Error Nuker"=-



Save this as
CFScript


http://users.pandora.be/bluepatchy/miekiemoes/images/CFScript.gif

Refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.


Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.


Download ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please download Malwarebytes' Anti-Malware (http://www.besttechie.net/tools/mbam-setup.exe) to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform full scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Please post contents of that file & a fresh hjt log (without forgetting above meantioned ComboFix resultant log) in your next reply.
DonESher
2008-06-26, 19:24
One question:

When I try to save the CFScript file the default is to save it as a .txt file. You did not specifically indicate .txt format is o.k. Please advise.
Blade81
2008-06-26, 19:27
Hi DonESher

Txt file format is the right one to use :)
DonESher
2008-06-26, 23:04
Another sticking point.

I doubt that I have Windows Recovery Console installed, but if I do: will installing over cause a problem?

Should I just go ahead and install, or should I check first? If the latter, how do I do so?
Blade81
2008-06-27, 08:37
Hi

According to your previous ComboFix log recovery console (RC) is not installed. Have you installed it after that? If you haven't installed RC yet you may do so by following instructions at Bleeping Computer ComboFix tutorial (http://www.bleepingcomputer.com/combofix/how-to-use-combofix) :)
DonESher
2008-06-27, 17:21
Regarding firewalls:

I have a router with hardware firewall. Should this be disabled?
Blade81
2008-06-27, 18:27
No need to disable it. :)
DonESher
2008-06-27, 20:57
Another hitch - maybe

I didn't expect everything to become so involved, but it has, so...

I am combining all instructions into my own checklist of shortened instructions. However, before I proceed I find I have a question regarding what I have already accomplished.

In your Thurs. Jun 26, 1:56:04 reply the first item is to run HJT and fix RO - HKCU\... etc. I believe I have already done this, but I am not sure. How can I determine this? Your suggestion please.
Blade81
2008-06-27, 22:39
In your Thurs. Jun 26, 1:56:04 reply the first item is to run HJT and fix RO - HKCU\... etc. I believe I have already done this, but I am not sure. How can I determine this? Your suggestion please.
Hi

If that entry isn't visible anymore when you start HijackThis then you of course don't need to fix it :)
DonESher
2008-06-29, 01:58
MalwareBytes Log:

Malwarebytes' Anti-Malware 1.19
Database version: 900
Windows 5.1.2600 Service Pack 2

6:44:18 PM 6/28/2008
mbam-log-6-28-2008 (18-44-18).txt

Scan type: Full Scan (C:\|)
Objects scanned: 84060
Time elapsed: 39 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\SETUP.EXE (Rogue.Installer) -> Quarantined and deleted successfully.


Current HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:50:07 PM, on 6/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20815)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\LightSurf\Common\IconMgr.exe
C:\Program Files\Okidata\OKI LPR Utility\okilpr.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\LightSurf\Colorific\hgcctl95.exe
C:\Program Files\LightSurf\Color Indicator\TICIcon.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Antivirus\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: IEFormPaste - {1AB2B6BA-EC20-482F-8E86-02EA1D8E6704} - C:\Program Files\Citrine\IEFormPaste\IEFormPaste.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Phone\IEPlugin\SkypeIEPlugin.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: IEAddressBarPaste - {A6C37975-62DA-41F0-BD54-A1CE0E6C8A42} - C:\Program Files\Citrine\IEAddressBarPaste\IEAddressBarPaste.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: LightSurf.lnk = C:\Program Files\LightSurf\Common\IconMgr.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: OKI LPR Utility.lnk = C:\Program Files\Okidata\OKI LPR Utility\okilpr.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Phone\IEPlugin\SkypeIEPlugin.dll (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05317530-B882-449D-9421-18D94FA3ED34} (OSInfo Control) - http://www.sis.com/ocis/OSInfo.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1121235824339
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168888986496
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - http://www.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activex/v2_0_0_9/PCAXSetupv2.0.0.9.cab?
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 10841 bytes

ComboFix log:

ComboFix 08-06-20.4 - Don 2008-06-28 17:14:07.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.564 [GMT -4:00]
Running from: C:\Documents and Settings\Don\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Don\Desktop\CFScript.txt
* Created a new restore point

FILE ::
C:\WINDOWS\system32\drivers\logiflt.iad
C:\WINDOWS\system32\drivers\lvuvc.hs
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\drivers\logiflt.iad
C:\WINDOWS\system32\drivers\lvuvc.hs

.
((((((((((((((((((((((((( Files Created from 2008-05-28 to 2008-06-28 )))))))))))))))))))))))))))))))
.

2008-06-23 19:33 . 2008-06-23 19:33 <DIR> d-------- C:\Documents and Settings\Administrator
2008-06-23 19:11 . 2008-06-23 19:11 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Office Genuine Advantage
2008-06-23 11:02 . 2008-06-25 20:32 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-11 09:36 . 2008-06-13 09:10 272,128 -----c--- C:\WINDOWS\system32\dllcache\bthport.sys
2008-06-01 14:24 . 2004-08-04 01:58 14,848 --a------ C:\WINDOWS\system32\drivers\kbdhid.sys
2008-06-01 14:24 . 2004-08-04 01:58 14,848 --a--c--- C:\WINDOWS\system32\dllcache\kbdhid.sys
2008-05-31 15:27 . 2004-08-04 03:56 21,504 --a------ C:\WINDOWS\system32\hidserv.dll
2008-05-31 15:27 . 2004-08-04 03:56 21,504 --a--c--- C:\WINDOWS\system32\dllcache\hidserv.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-28 21:06 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-06-28 20:01 --------- d-----w C:\Documents and Settings\All Users\Application Data\Google Updater
2008-06-26 00:28 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-06-26 00:25 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-06-23 19:22 --------- d-----w C:\Program Files\Cappy
2008-06-22 22:54 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-06-17 19:16 --------- d-----w C:\Program Files\Norton Internet Security
2008-06-17 19:15 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-06-17 19:15 60,800 ----a-w C:\WINDOWS\system32\S32EVNT1.DLL
2008-06-17 19:15 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-06-17 19:15 10,671 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-06-17 19:15 --------- d-----w C:\Program Files\Symantec
2008-06-13 13:10 272,128 ------w C:\WINDOWS\system32\drivers\bthport.sys
2008-06-01 18:02 --------- d-----w C:\Program Files\Logitech
2008-06-01 17:59 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-05-29 17:47 --------- d-----w C:\Documents and Settings\Don\Application Data\Canon
2008-05-29 15:55 --------- d-----w C:\Documents and Settings\Don\Application Data\WildBit Viewer
2008-05-08 12:28 202,752 ----a-w C:\WINDOWS\system32\drivers\rmcast.sys
2008-05-07 05:18 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2008-04-23 03:35 827,392 ----a-w C:\WINDOWS\system32\wininet.dll
2007-09-23 22:57 12,248 ----a-w C:\Program Files\ThumbDb.idx
2007-09-23 22:56 116,091 ----a-w C:\Program Files\ThumbDb.dat
2007-08-28 21:03 24,048,424 ----a-w C:\Program Files\SkypeSetup.exe
2007-08-26 20:43 287,592 ----a-w C:\Program Files\dxwebsetup.exe
2007-08-26 20:41 1,486,720 ----a-w C:\Program Files\GenuineCheck.exe
2007-08-26 20:38 883,584 ----a-w C:\Program Files\WGAPluginInstall.exe
2007-07-31 13:27 7,680 --sha-w C:\Program Files\Thumbs.db
2006-10-04 02:55 72,418 ----a-w C:\Program Files\procexp.chm
2006-10-04 02:55 7,005 ----a-w C:\Program Files\Eula.txt
2006-10-04 02:55 3,278,400 ----a-w C:\Program Files\procexp.exe
2006-10-03 07:43 2,402,550 ----a-w C:\WINDOWS\inf\SETB8.tmp
2006-10-03 07:43 2,402,550 ----a-w C:\WINDOWS\inf\SET58.tmp
2005-08-22 23:56 25,184,485 ----a-w C:\Program Files\NV11ESD.exe
2005-07-15 17:23 95 ----a-w C:\Program Files\DATA.TAG
2005-07-15 17:23 78 ----a-w C:\Program Files\SETUP.INI
2005-07-15 17:23 47 ----a-w C:\Program Files\setup.lid
2005-07-15 17:23 409,925 ----a-w C:\Program Files\_sys1.cab
2005-07-15 17:23 334 ----a-w C:\Program Files\layout.bin
2005-07-15 17:23 24,776,419 ----a-w C:\Program Files\data1.cab
2005-07-15 17:23 114,308 ----a-w C:\Program Files\_user1.cab
2005-04-15 16:41 90,161 ----a-w C:\Program Files\setup.ins
2002-11-21 19:54 126,013 ----a-w C:\Program Files\logo.jpg
2002-11-21 19:53 610,304 ----a-w C:\Program Files\HiJaak.exe
2002-11-21 19:53 225,280 ----a-w C:\Program Files\CJ60Lib.dll
2002-11-21 19:52 69,632 ----a-w C:\Program Files\Biller.dll
2002-11-21 19:52 118,784 ----a-w C:\Program Files\LocalFileBrowser.dll
2002-11-19 17:42 77,824 ----a-w C:\Program Files\dTif.mod
2002-11-19 17:42 65,536 ----a-w C:\Program Files\dPsd.mod
2002-11-19 17:42 36,864 ----a-w C:\Program Files\sEmf.mod
2002-11-19 17:41 65,536 ----a-w C:\Program Files\dMsp.mod
2002-11-19 17:41 65,536 ----a-w C:\Program Files\dMac.Mod
2002-11-19 17:40 69,632 ----a-w C:\Program Files\dGif.mod
2002-11-19 17:40 106,496 ----a-w C:\Program Files\dJpg.mod
2002-11-19 17:39 73,728 ----a-w C:\Program Files\dFpx.mod
2002-11-19 17:39 65,536 ----a-w C:\Program Files\dBmp.mod
2002-11-19 17:39 32,768 ----a-w C:\Program Files\sPng.mod
2002-11-19 17:39 24,576 ----a-w C:\Program Files\sPsd.mod
2002-11-19 17:39 180,273 ----a-w C:\Program Files\sTif.mod
2002-11-19 17:38 86,016 ----a-w C:\Program Files\sKdc.mod
2002-11-19 17:38 86,016 ----a-w C:\Program Files\sJpg.mod
2002-11-19 17:38 36,864 ----a-w C:\Program Files\sGif.mod
2002-11-19 17:38 28,672 ----a-w C:\Program Files\sFpx.mod
2002-11-19 17:38 28,672 ----a-w C:\Program Files\sBmp.mod
2002-11-19 17:38 266,240 ----a-w C:\Program Files\Fpx.dll
2002-11-19 17:38 24,576 ----a-w C:\Program Files\sPcd.mod
2002-11-19 17:38 24,576 ----a-w C:\Program Files\sMsp.mod
2002-11-19 17:38 24,576 ----a-w C:\Program Files\sMAC.mod
2002-11-19 17:38 126,976 ----a-w C:\Program Files\Iblt32.dll
2002-11-19 17:37 61,440 ----a-w C:\Program Files\ModsCmn.dll
2002-11-19 17:37 147,456 ----a-w C:\Program Files\ShellExt.dll
2002-11-19 17:33 40,960 ----a-w C:\Program Files\HiJaakMovie.exe
2002-11-19 17:25 49,201 ----a-w C:\Program Files\hjpp.dll
2002-11-19 17:14 40,628 ----a-w C:\Program Files\HELPFILE.HLP
2002-09-13 21:39 212,480 ----a-w C:\Program Files\PCDLIB32.DLL
2002-08-07 18:57 653 ----a-w C:\Program Files\Copyright.txt
2002-07-26 14:48 372,786 ----a-w C:\Program Files\imovie.dll
2002-07-26 14:48 262,194 ----a-w C:\Program Files\ixsgif.mod
2002-05-21 19:39 3,613 ----a-w C:\Program Files\readme.txt
2002-05-21 19:39 2,058 ----a-w C:\Program Files\HelpFile.cnt
2001-08-10 21:01 440,805 ----a-w C:\Program Files\hijaakmanager.pdf
2001-08-09 00:02 766 ----a-w C:\Program Files\uninst.ico
2001-08-09 00:02 10,000 ----a-w C:\Program Files\regsvr32.exe
2000-08-04 18:25 49,152 ----a-w C:\Program Files\INETWH32.DLL
1997-06-06 21:27 59,904 ----a-w C:\Program Files\SETUP.EXE
1997-06-02 16:44 317,092 ----a-w C:\Program Files\_INST32I.EX_
1997-06-02 16:20 280,152 ----a-w C:\Program Files\_INST16.EX_
1997-06-02 16:17 8,192 ----a-w C:\Program Files\_ISDEL.EXE
1997-06-02 16:17 11,264 ----a-w C:\Program Files\_SETUP.DLL
1997-05-30 16:31 4,557 ----a-w C:\Program Files\lang.dat
1997-05-06 19:15 417 ----a-w C:\Program Files\os.dat
.

((((((((((((((((((((((((((((( snapshot@2008-06-25_21.04.36.50 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-06-26 00:33:47 2,048 --s-a-w C:\WINDOWS\bootstat.dat
+ 2008-06-27 12:02:24 2,048 --s-a-w C:\WINDOWS\bootstat.dat
+ 2001-07-14 21:32:24 69,632 ----a-w C:\WINDOWS\setupupd\temp\wsdueng.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{1AB2B6BA-EC20-482F-8E86-02EA1D8E6704}]
2004-10-20 16:21 135168 --a------ C:\Program Files\Citrine\IEFormPaste\IEFormPaste.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A6C37975-62DA-41F0-BD54-A1CE0E6C8A42}]
2004-10-20 16:20 86016 --a------ C:\Program Files\Citrine\IEAddressBarPaste\IEAddressBarPaste.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LDM"="C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe" [2008-05-31 17:39 20480]
"NBJ"="C:\Program Files\Ahead\Nero BackItUp\NBJ.exe" [2005-02-10 17:00 1937408]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 21:05 204288]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 03:56 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 10:50 155648]
"SoundMan"="SOUNDMAN.EXE" [2004-06-18 04:31 67584 C:\WINDOWS\SOUNDMAN.EXE]
"OpwareSE2"="C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" [2003-05-08 12:00 49152]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.EXE" [2002-02-04 22:32 53248]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-07-10 09:18 270648]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-06-04 22:05 116328]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-06-26 01:00 771440]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2007-06-29 00:43 8466432]
"nwiz"="nwiz.exe" [2007-06-29 00:43 1626112 C:\WINDOWS\system32\nwiz.exe]
"LogitechCommunicationsManager"="C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" [2007-10-25 16:33 563984]
"LogitechQuickCamRibbon"="C:\Program Files\Logitech\QuickCam\Quickcam.exe" [2007-10-25 16:37 2178832]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 20:51 583048]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [2007-03-15 17:28:31 125624]
LightSurf.lnk - C:\Program Files\LightSurf\Common\IconMgr.exe [2006-08-02 22:39:07 98304]
Logitech Desktop Messenger.lnk - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe [2005-09-16 13:01:42 450560]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 16:05:56 65588]
OKI LPR Utility.lnk - C:\Program Files\Okidata\OKI LPR Utility\okilpr.exe [2005-10-19 13:07:26 159744]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"MSACM.CEGSM"= mobilev.acm

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"Acronis Scheduler2 Service"="C:\Program Files\Common Files\Maxtor\Schedule2\schedhlp.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R0 phylock;phylock;C:\WINDOWS\system32\drivers\phylock.sys [2004-08-29 21:03]
R2 ioloFileInfoList;iolo FileInfoList Service;C:\Program Files\iolo\common\lib\ioloServiceManager.exe [2007-11-22 01:11]
R2 ioloSystemService;iolo System Service;C:\Program Files\iolo\common\lib\ioloServiceManager.exe [2007-11-22 01:11]
R3 SetupSys;Conexant Setup API;C:\WINDOWS\system32\drivers\SetupSys.sys [2001-01-09 09:58]
S3 s3m;s3m;C:\WINDOWS\system32\DRIVERS\s3m.sys [2001-08-17 08:50]

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-06-17 19:32:09 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Don.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-28 17:16:09
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-06-28 17:17:35
ComboFix-quarantined-files.txt 2008-06-28 21:17:21
ComboFix2.txt 2008-06-26 01:05:16

Pre-Run: 61,637,939,200 bytes free
Blade81
2008-06-29, 02:29
Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis




Now lets uninstall ComboFix:

Click START then RUN
Now type Combofix /u in the runbox and click OK



Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6 Update 6 (http://java.sun.com/javase/downloads/index.jsp).
Scroll down to where it says
The J2SE Runtime Environment (JRE) allows end-users to run Java applications.

Click the
Download
button to the right.
Select Windows on platform combobox and check the box that says:
Accept License Agreement. Click continue.

The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

Download SpywareBlaster
Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
kill bits
in the registry, so that certain activex controls can't install.
If you don't know what activex controls are, see here (http://www.webopedia.com/TERM/A/ActiveX_control.html)
You can download SpywareBlaster here here (http://majorgeeks.com/downloadget.php?id=2859&file=11&evp=61b0e8ad41924a03c37615f4682b4cef)
SpywareBlaster tutorial (http://www.bleepingcomputer.com/forums/tutorial49.html)

hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok



Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:
Blade81
2008-07-07, 15:10
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.