Virtumonde ... please help!!!

[x014259]

Here is the HJT log.... looking forward to your help....


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:13:52 PM, on 6/29/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\ibmpmsvc.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\msdtc.exe
C:\Program Files\Network Associates\Alert Manager\amgrsrvc.exe
C:\WINNT\System32\alg.exe
C:\WINNT\system32\LxrJD31s.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINNT\System32\QCONSVC.EXE
C:\WINNT\System32\snmp.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\TpKmpSVC.exe
C:\WINNT\System32\wdfmgr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINNT\system32\mqsvc.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\Updater.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Real\Update_OB\rndal.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINNT\System32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www6.comcast.net/a
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: {4f77d9b9-993b-0c79-2084-022c207de6f9} - {9f6ed702-c220-4802-97c0-b3999b9d77f4} - C:\WINNT\System32\hbitdusa.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TPKMAPMN] C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SSA\Smc.exe -startgui
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [DCC_send] SAPSTR.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [iRiver Updater] \Updater.exe
O4 - HKCU\..\Run: [WTFCTF] avpmondll.exe
O4 - HKCU\..\Run: [ActionScr] Serviceprocess.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKUS\S-1-5-19\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\\PkgMgr.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\PLUGINS\NPDocBox.dll
O15 - Trusted Zone: *.gomyhit.com
O15 - Trusted Zone: *.imageservr.com
O15 - Trusted Zone: *.imagesrvr.com
O15 - Trusted Zone: *.storageguardsoft.com
O15 - Trusted Zone: http://*.americanskandia.com (HKLM)
O15 - Trusted Zone: http://www.arbee.net (HKLM)
O15 - Trusted Zone: http://*.bcop.com (HKLM)
O15 - Trusted Zone: http://download.cnet.com (HKLM)
O15 - Trusted Zone: http://*.conxion.com (HKLM)
O15 - Trusted Zone: http://www.etrade.com (HKLM)
O15 - Trusted Zone: *.gomyhit.com (HKLM)
O15 - Trusted Zone: *.imageservr.com (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: http://*.macromedia.com (HKLM)
O15 - Trusted Zone: http://www.msn.com (HKLM)
O15 - Trusted Zone: http://*.msn.com (HKLM)
O15 - Trusted Zone: http://www.msnbc.com (HKLM)
O15 - Trusted Zone: http://*.msnbc.com (HKLM)
O15 - Trusted Zone: http://*.nokia.com (HKLM)
O15 - Trusted Zone: *.storageguardsoft.com (HKLM)
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} -
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1208823755957
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = prudential.com
O17 - HKLM\Software\..\Telephony: DomainName = prudential.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{0E7CA0C3-C387-4571-B664-B6DC9C528C9E}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{C0BC59ED-499B-4B0E-8A46-597C6D7BF9BF}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{CA8B2773-66F4-4BA5-8F79-FC762DF78CB5}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = prudential.com
O17 - HKLM\System\CS1\Services\Tcpip\..\{0E7CA0C3-C387-4571-B664-B6DC9C528C9E}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = prudential.com
O17 - HKLM\System\CS2\Services\Tcpip\..\{0E7CA0C3-C387-4571-B664-B6DC9C528C9E}: NameServer = 208.67.220.220,208.67.222.222
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: McAfee Alert Manager (AlertManager) - McAfee Division of Network Associates, Inc. - C:\Program Files\Network Associates\Alert Manager\amgrsrvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\System32\ibmpmsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINNT\SYSTEM32\LxrJD31s.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NICSer_WPC54G - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: QCONSVC - IBM Corp. - C:\WINNT\System32\QCONSVC.EXE
O23 - Service: Sygate Security Agent (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SSA\Smc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINNT\system32\TpKmpSVC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 11225 bytes

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

You are infected, I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
This can be a tough infection to remove so do not expect fast or easy.

You have multiple infections, we will start like this.

1) C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
For your information, Viewpoint is installed by aol probably without your knowledge. I suggest you uninstall this resource waster in Add Remove programs.
http://www.greatis.com/appdata/u/v/viewmgr.exe.htm
http://www.spywareinfo.com/newsletter/archives/2005/nov4.php#viewpoint
http://www.clickz.com/news/article.php/3561546

2) Spy Sweeper <<< turn off Spy Sweeper, it may block out tools:
http://wiki.castlecops.com/Malware_Removal:_Temporarily_Disable_Real_Time_Monitoring_Programs

3) Thanks to LonnyBJones and anyone else who helped with this fix.

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://download.bleepingcomputer.com/lonny/Fixwareout.exe

Save it to yourDesktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.
Once the desktop loads post the text that will open (report.txt) and a new Hijackthis log.
(wait until you finish to pot the logs and reports)

4) How to make files and folders visible:
Click Start > Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm. Click OK.
You may reverse this for safety when we are finished.

5) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O2 - BHO: {4f77d9b9-993b-0c79-2084-022c207de6f9} - {9f6ed702-c220-4802-97c0-b3999b9d77f4} - C:\WINNT\System32\hbitdusa.dll
O4 - HKLM\..\Run: [DCC_send] SAPSTR.exe
O4 - HKCU\..\Run: [WTFCTF] avpmondll.exe
O4 - HKCU\..\Run: [ActionScr] Serviceprocess.exe
(next two are Alexa resource wasters, unless you use Alexa, remove them)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm

(if any 015's are needed, replace them once we finish)
O15 - Trusted Zone: *.gomyhit.com
O15 - Trusted Zone: *.imageservr.com
O15 - Trusted Zone: *.imagesrvr.com
O15 - Trusted Zone: *.storageguardsoft.com
O15 - Trusted Zone: http://*.americanskandia.com (HKLM)
O15 - Trusted Zone: http://www.arbee.net (HKLM)
O15 - Trusted Zone: http://*.bcop.com (HKLM)
O15 - Trusted Zone: http://download.cnet.com (HKLM)
O15 - Trusted Zone: http://*.conxion.com (HKLM)
O15 - Trusted Zone: http://www.etrade.com (HKLM)
O15 - Trusted Zone: *.gomyhit.com (HKLM)
O15 - Trusted Zone: *.imageservr.com (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: http://*.macromedia.com (HKLM)
O15 - Trusted Zone: http://www.msn.com (HKLM)
O15 - Trusted Zone: http://*.msn.com (HKLM)
O15 - Trusted Zone: http://www.msnbc.com (HKLM)
O15 - Trusted Zone: http://*.msnbc.com (HKLM)
O15 - Trusted Zone: http://*.nokia.com (HKLM)
O15 - Trusted Zone: *.storageguardsoft.com (HKLM)
O17 - HKLM\System\CCS\Services\Tcpip\..\{0E7CA0C3-C387-4571-B664-B6DC9C528C9E}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{C0BC59ED-499B-4B0E-8A46-597C6D7BF9BF}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{CA8B2773-66F4-4BA5-8F79-FC762DF78CB5}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = prudential.com
O17 - HKLM\System\CS1\Services\Tcpip\..\{0E7CA0C3-C387-4571-B664-B6DC9C528C9E}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = prudential.com
O17 - HKLM\System\CS2\Services\Tcpip\..\{0E7CA0C3-C387-4571-B664-B6DC9C528C9E}: NameServer = 208.67.220.220,208.67.222.222

Close all programs but HJT and all browser windows, then click on "Fix Checked"

6) Right click Start > Explore and navigate to these files/folders and delete them if there.

(these are Wareout files and they may have been killed by Fixwareout, search for them anyway and make sure they are deleted)

SAPSTR.exe
avpmondll.exe
Serviceprocess.exe

7) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Restart and post the report from Fixwareout, a new HJT log and some feedback from you.

Thanks

[x014259]

Please find below the Fixwareout report (report.txt) and the new HJT log after completing the steps you suggested. Also, I have kept the PC offline, downloaded all pertaining software (Fixwareout, ATF) using another PC to a USB flash drive and then loaded the software to the infected PC and ran through the suggested steps. Copied the report.txt and HJT log to the flash drive and then posted the reply using the un-infected PC, keeping always the infected PC offline (no internet). i thought it would be a good idea since this monster can continue to propagate itself. Once again thanks in advance for all your help.


Username "x014259" - 07/02/2008 10:17:42 [Fixwareout edited 9/01/2007]

~~~~~ Prerun check

Successfully flushed the DNS Resolver Cache.


System was rebooted successfully.

~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=""
....
....
~~~~~ Misc files.
C:\WINNT\RDT.INI Deleted
....
~~~~~ Checking for older varients.
....

~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\run]
"TkBellExe"="C:\\Program Files\\Common Files\\Real\\Update_OB\\evntsvc.exe -osboot"
"SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"TP4EX"="tp4ex.exe"
"TPHOTKEY"="C:\\PROGRA~1\\Lenovo\\PkgMgr\\HOTKEY\\TPHKMGR.exe"
"EZEJMNAP"="C:\\PROGRA~1\\ThinkPad\\UTILIT~1\\EzEjMnAp.Exe"
"TPKMAPMN"="C:\\Program Files\\ThinkPad\\Utilities\\TpKmapMn.exe"
"SmcService"="C:\\PROGRA~1\\Sygate\\SSA\\Smc.exe -startgui"
"ShStatEXE"="\"C:\\Program Files\\Network Associates\\VirusScan\\SHSTAT.EXE\" /STANDALONE"
"McAfeeUpdaterUI"="\"C:\\Program Files\\Network Associates\\Common Framework\\UpdaterUI.exe\" /StartedFromRunKey"
"MsmqIntCert"="regsvr32 /s mqrt.dll"
"BMMLREF"="C:\\Program Files\\ThinkPad\\Utilities\\BMMLREF.EXE"
"BMMMONWND"="rundll32.exe C:\\PROGRA~1\\ThinkPad\\UTILIT~1\\BatInfEx.dll,BMMAutonomicMonitor"
"BLOG"="rundll32.exe C:\\PROGRA~1\\ThinkPad\\UTILIT~1\\BatLogEx.DLL,StartBattLog"
"AGRSMMSG"="AGRSMMSG.exe"
"TPKMAPHELPER"="C:\\Program Files\\ThinkPad\\Utilities\\TpKmapAp.exe -helper"
"SoundMAXPnP"="C:\\Program Files\\Analog Devices\\SoundMAX\\SMax4PNP.exe"
"PRONoMgrWired"="C:\\Program Files\\Intel\\PROSetWired\\NCS\\PROSet\\PRONoMgr.exe"
"QCWLICON"="C:\\Program Files\\ThinkPad\\ConnectUtilities\\QCWLICON.EXE"
"Logitech Hardware Abstraction Layer"="KHALMNPR.EXE"
"DCC_send"="SAPSTR.exe"
"Synchronization Manager"="mobsync.exe /logon"
"iRiver Updater"="\\Updater.exe"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\run]
"WTFCTF"="avpmondll.exe"
"ActionScr"="Serviceprocess.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it...
~~~~~ End report ~~~~~



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:22:59 AM, on 7/2/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\ibmpmsvc.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Network Associates\Alert Manager\amgrsrvc.exe
C:\WINNT\system32\LxrJD31s.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINNT\System32\QCONSVC.EXE
C:\WINNT\System32\snmp.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\TpKmpSVC.exe
C:\WINNT\system32\mqsvc.exe
C:\WINNT\System32\wuauclt.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\Updater.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www6.comcast.net/a
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TPKMAPMN] C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SSA\Smc.exe -startgui
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [iRiver Updater] \Updater.exe
O4 - HKCU\..\Run: [WTFCTF] avpmondll.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\\PkgMgr.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\PLUGINS\NPDocBox.dll
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} -
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1208823755957
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = prudential.com
O17 - HKLM\Software\..\Telephony: DomainName = prudential.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = prudential.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = prudential.com
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: McAfee Alert Manager (AlertManager) - McAfee Division of Network Associates, Inc. - C:\Program Files\Network Associates\Alert Manager\amgrsrvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\System32\ibmpmsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINNT\SYSTEM32\LxrJD31s.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NICSer_WPC54G - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: QCONSVC - IBM Corp. - C:\WINNT\System32\QCONSVC.EXE
O23 - Service: Sygate Security Agent (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SSA\Smc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINNT\system32\TpKmpSVC.exe

--
End of file - 8533 bytes

[pskelley]

Thanks for returning your information and the feedback, everything showing is gone but this:
O4 - HKCU\..\Run: [WTFCTF] avpmondll.exe
http://www.bleepingcomputer.com/startups/avpmondll.exe-14180.html
It's part of the same infection, possible you missed it?

Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O4 - HKCU\..\Run: [WTFCTF] avpmondll.exe

Close all programs but HJT and all browser windows, then click on "Fix Checked"

Right click Start > Explore and navigate to these files/folders and delete them if there.

avpmondll.exe <<< delete that file if there, probably in the C:\Windows\System32\ folder
Make sure you are still showing all files and folder so you can see it.

Download Malwarebytes' Anti-Malware to your Desktop
http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

How is the computer running now, any malware symptoms?

Thanks

[x014259]

Once again, thanks for the follow-up. Removed the latest 04 (avpmondll.exe), looked for the existance of the file, but could not finded, I would imagine it got removed. Downloaded and installed with updates the mbam-setup.exe and ran a full scan. Please find attached the logs you requested. PC is running OK (so far I'm online and no IE windows are popping up out of nowhere).

Malwarebytes' Anti-Malware 1.19
Database version: 915
Windows 5.1.2600 Service Pack 1

7:34:52 PM 7/2/2008
mbam-log-7-2-2008 (19-34-52).txt

Scan type: Full Scan (C:\|)
Objects scanned: 82145
Time elapsed: 38 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINNT\system32\netrax01 (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\QUARANTINE\17PHolmes572.exe.Vir (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINNT\LastGood\System32\Macromed\Download\Install.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\WINNT\system32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
==========================================================

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:37:03 PM, on 7/2/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\ibmpmsvc.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Network Associates\Alert Manager\amgrsrvc.exe
C:\WINNT\system32\LxrJD31s.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINNT\System32\QCONSVC.EXE
C:\WINNT\System32\snmp.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\TpKmpSVC.exe
C:\WINNT\system32\mqsvc.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\Updater.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www6.comcast.net/a
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TPKMAPMN] C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SSA\Smc.exe -startgui
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [iRiver Updater] \Updater.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\\PkgMgr.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\PLUGINS\NPDocBox.dll
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} -
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1208823755957
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = prudential.com
O17 - HKLM\Software\..\Telephony: DomainName = prudential.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = prudential.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = prudential.com
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: McAfee Alert Manager (AlertManager) - McAfee Division of Network Associates, Inc. - C:\Program Files\Network Associates\Alert Manager\amgrsrvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\System32\ibmpmsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINNT\SYSTEM32\LxrJD31s.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NICSer_WPC54G - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: QCONSVC - IBM Corp. - C:\WINNT\System32\QCONSVC.EXE
O23 - Service: Sygate Security Agent (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SSA\Smc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINNT\system32\TpKmpSVC.exe

--
End of file - 8459 bytes

[pskelley]

Thanks for returning your information and the feedback. MBAM removed more hidden adware and your HJI log looks clean. Great job following these complex instructions:bigthumb: Update your resident antivirus and run a system scan, especially to make sure it is running right. Malware will often mess with your security programs. I'll post some great information to help you stay clean and you let me know in a day or so if all is well.
You can also delete Fixwareout from your computer.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

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pskelly... once again, THANKS. my computer is running clean.