View Full Version : Somebody please help!
I just downloaded Spybot (twice) and I get the icon expect it wont run when I click on it. Whats wrong?
Thank you.
drragostea
2008-07-03, 05:05
Where did you download Spybot-SD from? In other words the source.
What is your OS?
Can you reboot the computer > Double click on it and wait for 15 seconds. Give it time. You should see Spybot's progress bar.
Thanks, it's XP pro on an older Sony laptop. I downloaded it from the main mirror on Spybots website. I did restart once, will try again.
drragostea
2008-07-03, 05:18
I don't think it could be a RAM problem. Try to restart and double click on it. This starts Spybot fresh when there are no programs active, but with just background tasks.
Restart doesn't help, I click on icon and get an hourglass for about a half second and that's it, nothing happens... try it through the start menu also and same thing.
Did it without anything else running... just have this window up now.
I guess I'll just try it tomorrow. Thanks.
drragostea
2008-07-03, 05:44
Ooof. I'm running out of ideas :sad:. Can you boot in SAFE MODE?
spybotsandra
2008-07-03, 11:37
Hello,
Could it be that you are running version 1.5 and not 1.5.2?
We recommend a fresh install of Spybot - Search & Destroy.
Please uninstall Spybot - Search & Destroy according to the following link:
http://www.safer-networking.org/en/howto/uninstall.html
Then make a fresh install of Spybot - Search & Destroy 1.5.2.
You will find links to several download locations on our website:
http://www.safer-networking.org/en/mirrors/index.html
Best regards
Sandra
Team Spybot