PDA

View Full Version : there were problems in the include file ...TrojansC.sbi See 'Include errors.log' for



Chris Zelle
2008-07-20, 18:55
"there were problems in the include file C:\program files\spybot\Includes\TrojansC.sbi See 'Include errors.log' for details."

This information is boxed with an "OK" option. The scan stops when this box opens and resumes when I click ok. I've run Spybot once on this PC (my grandmothers) and this box has appeared twice.

The only reference I've found on the forums was a thread a little over a year old where the person who posted this exact same problem never came back to continue the support...

He was recommended by Blade81 to post his scan log from Hijack This.

The thread was eventually closed do the inactivity.

Here is a link to that thread
http://forums.spybot.info/showthread.php?t=15187

Should I post a log or is there an alternative recommendation out there?

Thanks in advance for any help.

md usa spybot fan
2008-07-20, 19:18
Chris Zelle:

What version of Spybot - Search & Destroy are you running (Spybot » Help » About)?

If you are not running Spybot 1.5.2.20 or Spybot 1.6.0.30 see this post (http://forums.spybot.info/showthread.php?p=213718&highlight=rootkit#post213718) in the following thread (from three days ago):
Please Help! re include errors log: Trojans
http://forums.spybot.info/showthread.php?t=31136

wyrmrider
2008-07-20, 19:21
at the Safernetworking Malware removal forum there is a
Waiting Room
at the top of the first page
did you post there?
http://forums.spybot.info/showthread.php?t=1137

I'd read all the stickies in the Malware removal forum
especially
http://forums.spybot.info/showthread.php?t=288
posts 1 and 2

if you did not post a HJT in your post start a NEW thread in the Malware Removal forum following instructions in the stickies
you have to go to the main safernetwork home page and scroll down to get to the malware removal forum
http://forums.spybot.info/forumdisplay.php?f=22

Do NOT REPLY to your new thread as helpers will think that you are already being helped

I just saw the above post
follow his advice