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View Full Version : sqvgnrpx toolbar & unable to access 'My Computer'



abacad
2008-07-20, 21:30
I can't access My Computer or Task Manager.

Thanks for your help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:09: VIRUS ALERT!, on 20/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zango\bin\10.3.36.0\OEAddOn.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Zango\bin\10.3.36.0\ZangoSA.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.dur.ac.uk/Admin/proxy.config
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wwwcache.dur.ac.uk:8080
O2 - BHO: (no name) - {32341E7E-C319-46DE-91D0-E30BB1A3CABA} - C:\WINDOWS\system32\pmnnOIyV.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: {66927bd6-7856-3b78-97f4-55d3e303184a} - {a481303e-3d55-4f79-87b3-65876db72966} - C:\WINDOWS\system32\gisdxelc.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: QXK Olive - {DACA1E5E-6969-4475-B758-986E883CF152} - C:\WINDOWS\wbxdpgfeqod.dll
O2 - BHO: (no name) - {F7F2C305-8833-4A82-BA68-857CD9257FFD} - C:\WINDOWS\system32\wvUkIARl.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - (no file)
O3 - Toolbar: sqvgnrpx - {83B3FEA7-601A-4BB0-8D74-A819069A4CFA} - C:\WINDOWS\sqvgnrpx.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [ZangoOE] C:\Program Files\Zango\bin\10.3.36.0\OEAddOn.exe
O4 - HKLM\..\Run: [ZangoSA] "C:\Program Files\Zango\bin\10.3.36.0\ZangoSA.exe"
O4 - HKLM\..\Run: [d8155b8d] rundll32.exe "C:\WINDOWS\system32\pwrgdkhm.dll",b
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SMrhc3jdj0ea2c] C:\Program Files\rhc3jdj0ea2c\rhc3jdj0ea2c.exe
O4 - HKLM\..\Run: [SMshc1jdj0ea2c] C:\Program Files\shc1jdj0ea2c\shc1jdj0ea2c.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Liverpoolfc.tv Poker - {40B2063F-DB01-4962-BE63-59435C01283C} - C:\PROGRA~1\LIVERP~1.TVP\client.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: pmnnOIyV - pmnnOIyV.dll (file missing)
O20 - Winlogon Notify: __c003F761 - C:\WINDOWS\system32\__c003F761.dat (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 8647 bytes

Shaba
2008-07-22, 14:47
Hi abacad

If you already have SDFix, please delete this copy and download it again as it's being updated regularly.

Please download SDFix (http://downloads.andymanchesta.com/RemovalTools/SDFix.exe) by AndyManchesta and save it to your desktop.
Double click on SDFix.exe. By default, it will install to C:\.
Click on Install.

Please print out or save this set of instructions as you will not have internet access during the fix.

Next, boot into Safe Mode.

:!: Let me know if you can't boot into Safe Mode. Do not continue with the fixes.

When you see BIOS screen, start pressing F8.
A boot menu will appear shortly.
Using the up down arrows, select Safe Mode and press the Enter key.
Windows will now load.
Log in to your usual account.
Navigate to C:\SDfix (if you installed it to the default location, otherwise, locate where you installed it) Double click on RunThis.bat
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any key to reboot.
When the PC restarts the tool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load, the SDFix report will open on screen. You can also find the report in SDFix folder, named Report.txt.

Post:

- a fresh hijackthis log
- sdfix report

Shaba
2008-07-27, 12:11
Due to the lack of feedback this Topic is closed.

If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send a private message (pm). A valid, working link to the closed topic is required.

Everyone else please begin a New Topic.