problem with persistent taskbar icon removal

[michael2008]

to all you wonderful people on the spybot team, who helped me so much last May when I had a virtumonde problem:):

I've started a new thread because I got no response to the last one... maybe because I posted twice in it and u have assumed its been replied to?

My problem started when I clicked a downloaded an activeX setup programme. S&D managed to detect and fix some Smitfraud and Zlob downloader objects, but could not clean the flashing shield icon on my taskbar, which alternates between an X on red background and a ? on blue background. Also, since I tried to fix these problems, everytime I start up Windows, S&D goes into a full start up scan, despite me changing the settings back to default several times...

anyway, here is the hjt log from yesterday which I am reposting on this new thread:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:57:51, on 21/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pcservicecall.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.pcservicecall.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {D46BEAA4-A304-40B3-A9DA-EC7F7F501F25} - C:\Program Files\Web Technologies\iebt.dll (file missing)
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [NBDriver] D:\NBDriver.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix /autoclose
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Ralink Wireless Utility.lnk.disabled
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Muhsin\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.pcservicecall.co.uk
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} -
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.ca.com/us/securityadvisor/pestscan/pestscan.cab
O22 - SharedTaskScheduler: incorrectnesses - {201a14d7-b5b4-422c-816f-5f2a1e92e0e7} - C:\WINDOWS\system32\xevhbpw.dll

--
End of file - 4352 bytes

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.

If you still need help, let's start like this:

1) Make sure you have read the comments and instructions here from tashi:
http://forums.spybot.info/showthread.php?t=31325

2) I suggest you may want to read all of the instructions pinned (sticky) to the top of this forum, but especially this one:
http://forums.spybot.info/showthread.php?t=7344

3) We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
* Run Spybot-S&D in Advanced Mode.
* If it is not already set to do this Go to the Mode menu select "Advanced Mode"
* On the left hand side, Click on Tools
* Then click on the Resident Icon in the List
* Uncheck "Resident TeaTimer" and OK any prompts.
* Restart your computer.
(leave TT disabled until we finish)

4) http://siri.geekstogo.com/SmitfraudFix.php <<< download Smitfraudfix from here and follow ONLY these directions.

Search:
Double-click SmitfraudFix.exe
Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt

Note: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/processutil/processutil.htm

Post only the C:\rapport.txt

This is only a start...Thanks

[michael2008]

hi there, thx for ur reply.

before I go ahead with ur instructions I want to let u know what else has happened since my last post. I was worried about threats from this flashing icon that I had, as this computer gets used every day by the whole family, so I downloaded AVG Anti-Virus Free and did a scan. This found a number of threats. After fixing them and restarting the computer, the flashing icon has now disappeared.

However, Spybot kept automatically running a scan on start up, and resetting it to default did not have any effect, so I uninstalled it and downloaded a new version. Its OK now.

My Firefox browser still had a changed search button in the top right corner, all the previous search buttons here, like Google, Yahoo, Amazon etc. had disappeared. I couldnt reset it within the browser so I uninstalled Firefox and downloaded a new version.

The original settings have now returned, but Firefox wont load properly when starting, and stops responding every time, so I have lost functionality with it. uninstalling and downloading again hasnt fixed the problem, so I am now using Internet Explorer as a temporary alternative.

Thats the current situation. can u help?

[michael2008]

I was worried about threats from this flashing icon that I had, as this computer gets used every day by the whole family, so I downloaded AVG Anti-Virus Free and did a scan. This found a number of threats. After fixing them and restarting the computer, the flashing icon has now disappeared.


I have read all the links u gave me in ur last message several times, and I know u guys are gonna be mad at me for doing fixes without waiting for your replies first, but I was genuinely concerned about leaving the threat on my computer and pretty desperate to do something I guess.

I am sorry ok?

[pskelley]

Because of time constraints, I am not about to waste my time reviewing your log again. If you want help here, read the instructions I posted and follow them.

Thanks

[michael2008]

SmitFraudFix v2.331

Scan done at 15:32:48.50, 24/07/2008
Run from C:\Documents and Settings\Muhsin\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts

hosts file corrupted !

127.0.0.1 www.legal-at-spybot.info
127.0.0.1 legal-at-spybot.info

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Muhsin


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Muhsin\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Muhsin\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» 404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{201a14d7-b5b4-422c-816f-5f2a1e92e0e7}"="incorrectnesses"

[HKEY_CLASSES_ROOT\CLSID\{201a14d7-b5b4-422c-816f-5f2a1e92e0e7}\InProcServer32]
@="C:\WINDOWS\system32\xevhbpw.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{201a14d7-b5b4-422c-816f-5f2a1e92e0e7}\InProcServer32]
@="C:\WINDOWS\system32\xevhbpw.dll"



»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="avgrsstx.dll"
"LoadAppInit_DLLs"=dword:00000001


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Rustock



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
DNS Server Search Order: 192.168.1.1

HKLM\SYSTEM\CCS\Services\Tcpip\..\{DFD43652-FF60-4C19-B5B7-7DF9A1A5ACFE}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{DFD43652-FF60-4C19-B5B7-7DF9A1A5ACFE}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS2\Services\Tcpip\..\{DFD43652-FF60-4C19-B5B7-7DF9A1A5ACFE}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

[pskelley]

Thanks for returning your information, Smitfraudfix found the infection and it also found this:
»»»»»»»»»»»»»»»»»»»»»»»» hosts
hosts file corrupted !
After we clean, in the next C:\rapport.txt, there may be a very large hosts file (items starting with 127.0.0.1) and I do not need to see it. Edit (remove) it from the C:\rapport.txt before you post it.

Clean:
Reboot your computer in Safe Mode (before the Windows icon appears, tap the F8 key continually)
Double-click SmitfraudFix.exe
Select 2 and hit Enter to delete infect files.
You will be prompted: Do you want to clean the registry ? answer Y (yes) and hit Enter in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found): Replace infected file ? answer Y (yes) and hit Enter to restore a clean file.
A reboot may be needed to finish the cleaning process. The report can be found at the root of the system drive, usually at C:\rapport.txt

Optional:
To restore Trusted and Restricted site zone, select 3 and hit Enter.
You will be prompted: Restore Trusted Zone ? answer Y (yes) and hit Enter to delete trusted zone.
Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

Post the C:\rapport.txt and a new HJT log.

Thanks

[michael2008]

SmitFraudFix v2.331

Scan done at 16:10:06.37, 24/07/2008
Run from C:\Documents and Settings\Muhsin\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{201a14d7-b5b4-422c-816f-5f2a1e92e0e7}"="incorrectnesses"

[HKEY_CLASSES_ROOT\CLSID\{201a14d7-b5b4-422c-816f-5f2a1e92e0e7}\InProcServer32]
@="C:\WINDOWS\system32\xevhbpw.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{201a14d7-b5b4-422c-816f-5f2a1e92e0e7}\InProcServer32]
@="C:\WINDOWS\system32\xevhbpw.dll"


»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


»»»»»»»»»»»»»»»»»»»»»»»» IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



»»»»»»»»»»»»»»»»»»»»»»»» 404Fix

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{DFD43652-FF60-4C19-B5B7-7DF9A1A5ACFE}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{DFD43652-FF60-4C19-B5B7-7DF9A1A5ACFE}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS2\Services\Tcpip\..\{DFD43652-FF60-4C19-B5B7-7DF9A1A5ACFE}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:43:49, on 24/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {D46BEAA4-A304-40B3-A9DA-EC7F7F501F25} - (no file)
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Muhsin\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.pcservicecall.co.uk
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} -
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.ca.com/us/securityadvisor/pestscan/pestscan.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

--
End of file - 4125 bytes

Notes:

after running smitfraud as per your instructions I rebooted into normal mode to send the logs via internet, and teatimer started up (despite me switching it off before like u said). TT started to show windows about Browser page changes(mostly from my original settings to microsoft defaults) so I allowed a few of them but then stopped.

I also got a 'Command Line Composer' window from AVG listing options and parameters for Command line scan in Windows Safe Mode(?). I have not taken any action on this, just left the window sitting there...
Then I tried to access the internet to send these logs but I have lost my connectivity.

I have copied the logs via USB stick to my other laptop and I'm using it now for my internet connection so I can send u the logs.

[pskelley]

Because the directions have not been followed from even before we started, I am not surprised we are having issues:

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
disable TeaTimer/leave TT disabled until we finish

Then I tried to access the internet to send these logs but I have lost my connectivity. We have removed nothing except what Smitfraudfix removed, and you can see that in the report. You will have to provide more information than you have, like what is the exact message you are getting when you try to connect.

Here are troubleshooting tips:
http://www.google.com/search?hl=en&q=troubleshoot++internet+connection+problems&btnG=Search

I also suggest you contact Tech Support at your ISP, you may have to reset the modem? Router?

[michael2008]

since I received your first message earlier today, I have followed your instructions to the letter, including turning off TeaTimer at the beginning. However, I haven't been able to prevent Teatimer starting itself automatically when I reboot, I don't know why it's doing this. I am sorry if I have caused additional problems due to my earlier efforts...

re: the internet problem, I have a support program installed with my ADSL modem, which troubleshoots connection problems. I haven't tried it yet as I want to check with you first before proceeding, so is it OK for me to run this programme next, before I do anything else?

[pskelley]

Ok Michael, if TeaTimer will not urn off, uninstall Spybot S&D from your computer. We wil install it again when we are sure you are clean of malware.

The only thing we ran was Smitfraudfix and it would not cause a problem with your connection removing what it removed. Please do whatever you must do to re-establish your Internet Connection. There is no evidence of malware in your HJT log so once you are back online let me know how the computer is running.

I also suggest you consider Internet Explorer 7 if just for the additional security it provides.
http://www.microsoft.com/windows/products/winfamily/ie/default.mspx

Thanks...Phil

[michael2008]

I have uninstalled Spybot S&D, then had to remove TeaTimer manually because the uninstall could not complete this operation.

I then ran the ISP & modem support software. It detected the lack of connection and tried to fix it but after repeated attempts it still couldn't get a connection and could not find an adapter.

I then opened the Control Panel and clicked on Network Connections and was surprised to find no icons and therefore, I assume, no connections. I have never seen that before!

Whilst the Network Connections window was open I checked my Windows Firewall settings and I got a box saying:

'Windows Firewall settings cannot be displayed because the associated service is not running. Do you want to start the Windows Firewall/Internet Connection Sharing (ICS) service)'

When I clicked yes I got another box saying:

'Windows cannot start the Windows Firewall/ICS service.'

I have also noticed that, since I first rebooted after the last scan, there is one of the User accounts missing, and in its place is a new account with the title 'Administrator'.

I have had enough for today, but before I finish I am thinking of doing a system restore to get my original settings back, if possible... Failing that, a full system recovery? (I have a manufacturer -installed recovery partition on my hard disk, and a full set of recovery CD's for the computer as well)

What do you think, is it worth trying? I seem to have lost all my original Internet settings at this present time...

[pskelley]

To tell you the truth, I have no explanation for this. The only thing we ran was Smitfraudfix and I have run it thousands of times. It just does nothing that would cause the issues you are having. You can try what you said. If that does not work, then you can try these:

Repair the Operating System:
http://www.google.com/search?hl=en&q=repair+Windows+XP+operating+System&btnG=Search

or Re-install the Operating System:
http://www.google.com/search?hl=en&q=re-install++Windows+XP+operating+System&btnG=Search

Good luck

[michael2008]

OK. Thanx for all your help so far anyway, it is really appreciated. I'll try to restore my settings and then let you know how I get on, probably sometime tomorrow:snorkle:.

[pskelley]

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.

Everyone else please begin a New Topic.