Midknight
2008-07-25, 13:15
Ok, so here's the deal. We have a laptop at the place I work (which I'm currently using). Anywhere between 4-10 different people use this computer. Most of which are "inept" shall we say, in the art of pop-up ads. I'm not here to babysit whoever uses the internet, so I have no idea where this garbage has come from. On to the problem:
At first boot an error message appears, probably where the welcome screen should be, we don't have one, we're running Windows XP - Dark Edition:
"userinit.exe - Application Error
The application failed to initizile properly (0xc0000005).
Click on OK to terminate the application."
After closing the dialogue box, Task Manager needs to be started to boot "explorer.exe" (Last time I did this I had to load explorer and close Task Manager before the desktop loaded, I think due to the Spybot boot scan)
Ok, so I have my desktop. I can access the Internet via Firefox or Safari, but I don't dare to use IE, mainly due to the fact it's riddled with spyware/adware/malware that i've just brushed under the carpet with Firefox usage instead. Quick easy "fix". That's me.
So anyway. A ton of programs won't load. I've had complaints from every user for almost everything on here. All with the same dialogue App Error message:
"rundll32.exe - Application Error
The application failed to initizile properly (0xc0000005).
Click on OK to terminate the application."
My main complaint is trying to reach the System Properties (Right-click My Computer - Properties) I get the same error message.
Everytime it appears twice...except on Control Panel
Where it appears infinitly. Control Panel still loads in the background, but loading ANYTHING from Control Panel is impossible.
One more thing I though was interesting, the Taskbar Icon for the "Error Message" is an IE shortcut/saved page icon.
Hijack this log below.
Thanks in advance for any help guys.
Midknight
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:13:25, on 24/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Safe mode
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
F1 - win.ini: load=c:\01comm32\bin\01comm32.exe
O2 - BHO: (no name) - {4E06327D-0415-475F-898B-6ACFB316073E} - C:\WINDOWS\system32\awtqpMDT.dll
O2 - BHO: (no name) - {514A5C49-0C7D-42c3-A71B-38864A269B7A} - C:\WINDOWS\system32\erltdtqd.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {651B110F-419F-4577-A24B-9A0BB9EB384D} - C:\WINDOWS\system32\hgGayvww.dll (file missing)
O2 - BHO: {b16d7149-b7b4-62ab-b0f4-f12ac5dd75a6} - {6a57dd5c-a21f-4f0b-ba26-4b7b9417d61b} - C:\WINDOWS\system32\amxxpkpt.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [LSA Shellu] C:\Documents and Settings\KFL\lsass.exe
O4 - HKLM\..\Run: [BM7375b568] Rundll32.exe "C:\WINDOWS\system32\udfmyglj.dll",s
O4 - HKLM\..\Run: [704686f4] rundll32.exe "C:\WINDOWS\system32\wugoirdh.dll",b
O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\RunOnce: [SpybotDeletingA2039] command /c del "C:\WINDOWS\system32\awtqpMDT.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC6943] cmd /c del "C:\WINDOWS\system32\awtqpMDT.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingA5775] command /c del "C:\WINDOWS\system32\hgGayvww.dll_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC9803] cmd /c del "C:\WINDOWS\system32\hgGayvww.dll_old"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingB9884] command /c del "C:\WINDOWS\system32\awtqpMDT.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD9075] cmd /c del "C:\WINDOWS\system32\awtqpMDT.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB1211] command /c del "C:\WINDOWS\system32\hgGayvww.dll_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD9535] cmd /c del "C:\WINDOWS\system32\hgGayvww.dll_old"
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs: ugquhldv.dll
O20 - Winlogon Notify: awtqpMDT - C:\WINDOWS\SYSTEM32\awtqpMDT.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: Windows Driver Foundation - User-mode Driver Framework (WudfSvc) - Unknown owner - hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,6b,00,20,00,57,00,75,00,64,00,66,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,47,00,72,00,6f,00,75,00,70,00,00,00 (file missing)
--
End of file - 6927 bytes
At first boot an error message appears, probably where the welcome screen should be, we don't have one, we're running Windows XP - Dark Edition:
"userinit.exe - Application Error
The application failed to initizile properly (0xc0000005).
Click on OK to terminate the application."
After closing the dialogue box, Task Manager needs to be started to boot "explorer.exe" (Last time I did this I had to load explorer and close Task Manager before the desktop loaded, I think due to the Spybot boot scan)
Ok, so I have my desktop. I can access the Internet via Firefox or Safari, but I don't dare to use IE, mainly due to the fact it's riddled with spyware/adware/malware that i've just brushed under the carpet with Firefox usage instead. Quick easy "fix". That's me.
So anyway. A ton of programs won't load. I've had complaints from every user for almost everything on here. All with the same dialogue App Error message:
"rundll32.exe - Application Error
The application failed to initizile properly (0xc0000005).
Click on OK to terminate the application."
My main complaint is trying to reach the System Properties (Right-click My Computer - Properties) I get the same error message.
Everytime it appears twice...except on Control Panel
Where it appears infinitly. Control Panel still loads in the background, but loading ANYTHING from Control Panel is impossible.
One more thing I though was interesting, the Taskbar Icon for the "Error Message" is an IE shortcut/saved page icon.
Hijack this log below.
Thanks in advance for any help guys.
Midknight
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:13:25, on 24/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Safe mode
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
F1 - win.ini: load=c:\01comm32\bin\01comm32.exe
O2 - BHO: (no name) - {4E06327D-0415-475F-898B-6ACFB316073E} - C:\WINDOWS\system32\awtqpMDT.dll
O2 - BHO: (no name) - {514A5C49-0C7D-42c3-A71B-38864A269B7A} - C:\WINDOWS\system32\erltdtqd.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {651B110F-419F-4577-A24B-9A0BB9EB384D} - C:\WINDOWS\system32\hgGayvww.dll (file missing)
O2 - BHO: {b16d7149-b7b4-62ab-b0f4-f12ac5dd75a6} - {6a57dd5c-a21f-4f0b-ba26-4b7b9417d61b} - C:\WINDOWS\system32\amxxpkpt.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [LSA Shellu] C:\Documents and Settings\KFL\lsass.exe
O4 - HKLM\..\Run: [BM7375b568] Rundll32.exe "C:\WINDOWS\system32\udfmyglj.dll",s
O4 - HKLM\..\Run: [704686f4] rundll32.exe "C:\WINDOWS\system32\wugoirdh.dll",b
O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\RunOnce: [SpybotDeletingA2039] command /c del "C:\WINDOWS\system32\awtqpMDT.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC6943] cmd /c del "C:\WINDOWS\system32\awtqpMDT.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingA5775] command /c del "C:\WINDOWS\system32\hgGayvww.dll_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC9803] cmd /c del "C:\WINDOWS\system32\hgGayvww.dll_old"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingB9884] command /c del "C:\WINDOWS\system32\awtqpMDT.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD9075] cmd /c del "C:\WINDOWS\system32\awtqpMDT.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB1211] command /c del "C:\WINDOWS\system32\hgGayvww.dll_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD9535] cmd /c del "C:\WINDOWS\system32\hgGayvww.dll_old"
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs: ugquhldv.dll
O20 - Winlogon Notify: awtqpMDT - C:\WINDOWS\SYSTEM32\awtqpMDT.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: Windows Driver Foundation - User-mode Driver Framework (WudfSvc) - Unknown owner - hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,6b,00,20,00,57,00,75,00,64,00,66,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,47,00,72,00,6f,00,75,00,70,00,00,00 (file missing)
--
End of file - 6927 bytes