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View Full Version : rundll32.exe & userinit.exe - Application Error & Probably lots lots more...



Midknight
2008-07-25, 13:15
Ok, so here's the deal. We have a laptop at the place I work (which I'm currently using). Anywhere between 4-10 different people use this computer. Most of which are "inept" shall we say, in the art of pop-up ads. I'm not here to babysit whoever uses the internet, so I have no idea where this garbage has come from. On to the problem:

At first boot an error message appears, probably where the welcome screen should be, we don't have one, we're running Windows XP - Dark Edition:

"userinit.exe - Application Error
The application failed to initizile properly (0xc0000005).
Click on OK to terminate the application."

After closing the dialogue box, Task Manager needs to be started to boot "explorer.exe" (Last time I did this I had to load explorer and close Task Manager before the desktop loaded, I think due to the Spybot boot scan)

Ok, so I have my desktop. I can access the Internet via Firefox or Safari, but I don't dare to use IE, mainly due to the fact it's riddled with spyware/adware/malware that i've just brushed under the carpet with Firefox usage instead. Quick easy "fix". That's me.

So anyway. A ton of programs won't load. I've had complaints from every user for almost everything on here. All with the same dialogue App Error message:

"rundll32.exe - Application Error
The application failed to initizile properly (0xc0000005).
Click on OK to terminate the application."

My main complaint is trying to reach the System Properties (Right-click My Computer - Properties) I get the same error message.

Everytime it appears twice...except on Control Panel
Where it appears infinitly. Control Panel still loads in the background, but loading ANYTHING from Control Panel is impossible.

One more thing I though was interesting, the Taskbar Icon for the "Error Message" is an IE shortcut/saved page icon.



Hijack this log below.

Thanks in advance for any help guys.



Midknight


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:13:25, on 24/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
F1 - win.ini: load=c:\01comm32\bin\01comm32.exe
O2 - BHO: (no name) - {4E06327D-0415-475F-898B-6ACFB316073E} - C:\WINDOWS\system32\awtqpMDT.dll
O2 - BHO: (no name) - {514A5C49-0C7D-42c3-A71B-38864A269B7A} - C:\WINDOWS\system32\erltdtqd.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {651B110F-419F-4577-A24B-9A0BB9EB384D} - C:\WINDOWS\system32\hgGayvww.dll (file missing)
O2 - BHO: {b16d7149-b7b4-62ab-b0f4-f12ac5dd75a6} - {6a57dd5c-a21f-4f0b-ba26-4b7b9417d61b} - C:\WINDOWS\system32\amxxpkpt.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [LSA Shellu] C:\Documents and Settings\KFL\lsass.exe
O4 - HKLM\..\Run: [BM7375b568] Rundll32.exe "C:\WINDOWS\system32\udfmyglj.dll",s
O4 - HKLM\..\Run: [704686f4] rundll32.exe "C:\WINDOWS\system32\wugoirdh.dll",b
O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\RunOnce: [SpybotDeletingA2039] command /c del "C:\WINDOWS\system32\awtqpMDT.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC6943] cmd /c del "C:\WINDOWS\system32\awtqpMDT.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingA5775] command /c del "C:\WINDOWS\system32\hgGayvww.dll_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC9803] cmd /c del "C:\WINDOWS\system32\hgGayvww.dll_old"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingB9884] command /c del "C:\WINDOWS\system32\awtqpMDT.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD9075] cmd /c del "C:\WINDOWS\system32\awtqpMDT.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB1211] command /c del "C:\WINDOWS\system32\hgGayvww.dll_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD9535] cmd /c del "C:\WINDOWS\system32\hgGayvww.dll_old"
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs: ugquhldv.dll
O20 - Winlogon Notify: awtqpMDT - C:\WINDOWS\SYSTEM32\awtqpMDT.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: Windows Driver Foundation - User-mode Driver Framework (WudfSvc) - Unknown owner - hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,6b,00,20,00,57,00,75,00,64,00,66,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,47,00,72,00,6f,00,75,00,70,00,00,00 (file missing)

--
End of file - 6927 bytes

katana
2008-07-28, 16:34
Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those three things, everything should go smoothly :D

I apologize for the delay in responding, but as you can probably see the forums are quite busy.
Unfortunately there are far more people needing help than there are helpers.

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe

----------------------------------------------------------------------------------------

I'm afraid I have unpleasant news for you. You have a Very Dangerous infection on this machine.
The infection is delivered by W32.IRCBot (http://www.symantec.com/security_response/writeup.jsp?docid=2002-070818-0630-99)
It allows outsiders COMPLETE access to every keystroke, account, and password you use while on this machine, and complete access to any other data present...
IF this computer has been used for any kind of important data, my best recommendation is to Disconnect from Internet, Re-Format the entire drive and re-install your Operating system and Applications.

We can likely clean the infected files off the computer, and if you wish we will attempt to do so, but we cannot be sure that the infection didn't do something to your system to reduce the system security. In that instance, even after removal of the infection, you could be subject to another attack or takeover as soon as you re-connect to the Internet.

The Decision Whether to ReFormat or Not should be based on:
The use of the computer - this is the primary factor in the decision whether to re-format and re-install, or just disinfect.
The variety of malware - this influences the decision on whether to re-format and re-install, or just disinfect. IN THIS CASE we have a Backdoor Trojan, the worst kind.

If the Computer has been used for any important data, you are strongly advised to do the following, immediately:
Disconnect the infected computer from the internet and from any networked computers until the computer can be cleaned.
Back up all important data on the machine. Do not back up any Applications (programs). Those should be re-installed from the original source CDs or websites.
If you have ever used this computer for shopping, banking, or any transactions relating to your financial well being:
Call all of your banks, credit card companies, and financial institutions, informing them that you may be a victim of identity theft, and to put a watch on your accounts or change all your account numbers.
From a clean computer, change ALL your online passwords -- for ISP login, email, banks, financial accounts, PayPal, eBay, online companies, and any online forums or groups you belong to.
DO NOT change passwords or do any transactions while using the infected computer because the attacker will get the new password and transaction information.
Take any other steps you think appropriate for an attempted identity theft.

While you are deciding whether to ReFormat and Re-Install, a useful link is here: http://www.dslreports.com/faq/10063
Please let me know what you decide.



No Antivirus

I can see no indication of any Antivirus software.

Use an AntiVirus Software - It is very important that you have anti-virus software running on your machine.
This alone can save you a lot of trouble with malware in the future.
Free AV list ( Home users only)
Avira AntiVir (http://www.free-av.com/)
Avast (http://www.avast.com/eng/products.html)

Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week.
If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

Antivirus is a MUST

Midknight
2008-07-28, 18:17
My usual solution for ANY kind of spyware/malware is a good old fashioned format. I just thought this one might be a bit fixable. Ironic really.

I'll back up what I can and give it a wipe, and not waste anymore of your time.

Thanks anyway man.

Midknight

katana
2008-07-28, 18:34
Wise move :police: