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Raimen
2008-08-05, 03:54
I ran SpyBot and removed the Virtumonde infection but something is still on the computer. I have run Fixvundo with not result. when I tried to run smitfraudfix Norton finally reported that there was and error and it called it IEDefender...

Here is the HJT log and any help would be great.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:15:57 AM, on 8/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\ESM\VundoFix.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [BMeba46f55] Rundll32.exe "C:\WINDOWS\system32\wmkhglps.dll",s
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094408501218
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1153691163687
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?e=1217871650441&h=04d1cc1f5ae83f60a2131809d77280ce/&filename=jinstall-6u7-windows-i586-jc.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DC816B9A-A020-41DB-ABC3-C14A2E8F26D4}: NameServer = 66.60.130.2,66.60.130.6
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Sage Service Host (Sage.ServiceHost.Host) - Sage Software, Inc. - C:\Program Files\Common Files\Sage\ServiceHost\Sage.ServiceHost.Host.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
--
End of file - 7490 bytes

Thank you!!!
Raimen
2008-08-05, 16:11
Here is the Vundofix log from the last time I ran it. It is not helpful so I think that although SpyBot S&D detected Vitrumunde it is not my only problem.


VundoFix V7.0.6

Scan started at 9:26:33 AM 8/4/2008

Listing files found while scanning....

No infected files were found.


VundoFix V7.0.6

Scan started at 11:14:46 AM 8/4/2008

Listing files found while scanning....

No infected files were found.
Raimen
2008-08-05, 18:08
I ran Spybot this morning and this is the log from it.

--- Search result list ---
Hint of the Day: Click the bar at the right of this to see more information! ()


Virtumonde: [SBI $47E741CD] Settings (Registry key, fixed)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws

Virtumonde.prx: [SBI $C46E6FC7] Configuration file (File, fixed)
C:\WINDOWS\pskt.ini

Virtumonde.prx: [SBI $13DC8D4E] Settings (Registry value, fixed)
HKEY_LOCAL_MACHINE\Software\Microsoft\IProxyProvider\Path=...C:\WINDOWS\system32\wmkhglps.dll...

Virtumonde.prx: [SBI $797B4EBF] Library (File, fixed)
C:\WINDOWS\SYSTEM32\wmkhglps.dll

Virtumonde.prx: [SBI $0EED8ADA] Settings (Registry value, fixed)
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\BMeba46f55

Virtumonde.prx: [SBI $7BFCBA71] Settings (Registry key, fixed)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct


--- Spybot - Search & Destroy version: 1.6.0 (build: 20080707) ---

2008-07-07 blindman.exe (1.0.0.8)
2008-07-07 SDFiles.exe (1.6.0.4)
2008-07-07 SDMain.exe (1.0.0.6)
2008-07-07 SDShred.exe (1.0.2.3)
2008-07-07 SDUpdate.exe (1.6.0.8)
2008-07-07 SDWinSec.exe (1.0.0.12)
2008-07-07 SpybotSD.exe (1.6.0.30)
2008-07-07 TeaTimer.exe (1.6.0.20)
2008-07-29 unins000.exe (51.49.0.0)
2008-07-07 Update.exe (1.6.0.7)
2008-07-07 advcheck.dll (1.6.1.12)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2008-07-07 SDHelper.dll (1.6.0.12)
2008-06-19 sqlite3.dll
2008-07-07 Tools.dll (2.1.5.7)
2008-07-22 Includes\Adware.sbi (*)
2008-07-15 Includes\AdwareC.sbi (*)
2008-06-03 Includes\Cookies.sbi (*)
2008-06-03 Includes\Dialer.sbi (*)
2008-07-29 Includes\DialerC.sbi (*)
2008-07-23 Includes\HeavyDuty.sbi (*)
2008-07-10 Includes\Hijackers.sbi (*)
2008-07-08 Includes\HijackersC.sbi (*)
2008-07-29 Includes\Keyloggers.sbi (*)
2008-07-29 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2008-07-23 Includes\Malware.sbi (*)
2008-07-29 Includes\MalwareC.sbi (*)
2008-07-23 Includes\PUPS.sbi (*)
2008-07-29 Includes\PUPSC.sbi (*)
2007-11-07 Includes\Revision.sbi (*)
2008-06-18 Includes\Security.sbi (*)
2008-07-29 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2008-07-23 Includes\Spyware.sbi (*)
2008-07-29 Includes\SpywareC.sbi (*)
2008-06-03 Includes\Tracks.uti
2008-07-30 Includes\Trojans.sbi (*)
2008-07-29 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll

Thanks

--------------------------------------------

"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)


Provide:

a) The HJT log only.
Shaba
2008-08-09, 17:51
Hi Raimen

Please post back next a fresh HijackThis log :)
Raimen
2008-08-09, 21:04
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:01:56 PM, on 8/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\logonui.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Common Files\Sage\ServiceHost\Sage.ServiceHost.Host.exe
C:\WINDOWS\system32\logon.scr
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\rdpclip.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {B7C97C74-014B-4FA8-84A6-C601D0304BA7} - C:\WINDOWS\system32\pmnmkkhF.dll
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094408501218
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1153691163687
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?e=1217871650441&h=04d1cc1f5ae83f60a2131809d77280ce/&filename=jinstall-6u7-windows-i586-jc.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DC816B9A-A020-41DB-ABC3-C14A2E8F26D4}: NameServer = 66.60.130.2,66.60.130.6
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Sage Service Host (Sage.ServiceHost.Host) - Sage Software, Inc. - C:\Program Files\Common Files\Sage\ServiceHost\Sage.ServiceHost.Host.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

--
End of file - 7534 bytes
Shaba
2008-08-09, 21:06
We will begin with ComboFix. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:


Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link (http://www.bleepingcomputer.com/forums/topic114351.html)
Remember to re-enable them afterwards.


Click Yes to allow ComboFix to continue scanning for malware.


When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New HijackThis log.

A word of warning: Please do not run ComboFix on your own. This tool is not a toy and not for everyday use.
Raimen
2008-08-11, 06:43
I'm having issues installing the recovery console. I'll get a different version of XP from work in the morning and try again.

Thanks for your patience.
Shaba
2008-08-11, 13:40
You don't need CD for installing it :)

See "If you use Windows XP and do not have the Windows CD" from my link.
Raimen
2008-08-11, 19:50
ComboFix 08-08-10.05 - Hannah 2008-08-11 8:53:49.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.97 [GMT -7:00]
Running from: C:\ESM\ComboFix.exe
Command switches used :: C:\ESM\WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Hannah\Application Data\macromedia\Flash Player\#SharedObjects\CJB5QBHS\interclick.com
C:\Documents and Settings\Hannah\Application Data\macromedia\Flash Player\#SharedObjects\CJB5QBHS\interclick.com\ud.sol
C:\Documents and Settings\Hannah\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com
C:\Documents and Settings\Hannah\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com\settings.sol
C:\Program Files\screensavers.com
C:\WINDOWS\BMeba46f55.txt
C:\WINDOWS\BMeba46f55.xml
C:\WINDOWS\cookies.ini
C:\WINDOWS\pskt.ini
C:\WINDOWS\system32\aiviycya.ini
C:\WINDOWS\system32\akvrnuwj.ini
C:\WINDOWS\system32\baikwccy.dll
C:\WINDOWS\system32\cxxifdwj.dll
C:\WINDOWS\system32\dawrulic.dll
C:\WINDOWS\system32\dgejte.dll
C:\WINDOWS\SYSTEM32\dmfiihni.ini
C:\WINDOWS\system32\dnssnr.dll
C:\WINDOWS\system32\efqxcx.dll
C:\WINDOWS\system32\ffzfkr.dll
C:\WINDOWS\SYSTEM32\Fhkkmnmp.ini
C:\WINDOWS\SYSTEM32\Fhkkmnmp.ini2
C:\WINDOWS\SYSTEM32\fxhwhqpi.ini
C:\WINDOWS\SYSTEM32\gikgucnt.ini
C:\WINDOWS\system32\gluaitqr.dll
C:\WINDOWS\system32\gwjsvrum.ini
C:\WINDOWS\system32\ihmuiz.dll
C:\WINDOWS\SYSTEM32\iwqghhud.ini
C:\WINDOWS\SYSTEM32\jwdfixxc.ini
C:\WINDOWS\system32\kliwuabw.dll
C:\WINDOWS\system32\larlfwrc.dll
C:\WINDOWS\system32\lfxauhxw.ini
C:\WINDOWS\system32\mvupikdt.dll
C:\WINDOWS\system32\omeigcvv.dll
C:\WINDOWS\system32\onqhxa.dll
C:\WINDOWS\system32\opqvngij.dll
C:\WINDOWS\system32\paherpjq.dll
C:\WINDOWS\system32\phptjnws.dll
C:\WINDOWS\SYSTEM32\qjprehap.ini
C:\WINDOWS\system32\rqoirgod.dll
C:\WINDOWS\SYSTEM32\rqtiaulg.ini
C:\WINDOWS\system32\rywstt.dll
C:\WINDOWS\system32\tncugkig.dll
C:\WINDOWS\system32\tqxhxwxh.dll
C:\WINDOWS\system32\ulhuxidx.dll
C:\WINDOWS\SYSTEM32\wbauwilk.ini

.
((((((((((((((((((((((((( Files Created from 2008-07-11 to 2008-08-11 )))))))))))))))))))))))))))))))
.

2835-05-29 09:33 . 2835-05-29 09:33 3,120 --a------ C:\WINDOWS\MF_C421.lfa
2835-05-29 09:33 . 2835-05-29 09:33 3,120 --a------ C:\WINDOWS\MF_C420.lfa
2008-08-10 12:13 . 2008-08-10 12:13 2,048 --a------ C:\WINDOWS\SYSTEM32\kcltakhf.exe
2008-08-09 12:10 . 2008-08-09 12:10 2,048 --a------ C:\WINDOWS\SYSTEM32\aurufnar.exe
2008-08-06 10:59 . 2008-08-06 10:59 2,048 --a------ C:\WINDOWS\SYSTEM32\hqqxgfbo.exe
2008-08-05 11:05 . 2008-08-05 11:05 2,048 --a------ C:\WINDOWS\SYSTEM32\soxkutxh.exe
2008-08-05 11:00 . 2008-08-05 11:00 2,048 --a------ C:\WINDOWS\SYSTEM32\ktedjnvl.exe
2008-08-04 18:37 . 2008-08-04 18:41 2,358 --a------ C:\WINDOWS\SYSTEM32\tmp.reg
2008-08-04 11:09 . 2008-08-04 11:09 <DIR> d-------- C:\Program Files\Trend Micro
2008-08-04 11:00 . 2008-08-04 11:00 2,048 --a------ C:\WINDOWS\SYSTEM32\oikfcdom.exe
2008-08-04 10:57 . 2008-08-11 08:41 <DIR> d-------- C:\ESM
2008-08-04 10:54 . 2008-08-11 10:21 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-08-04 10:54 . 2008-08-11 09:16 1,409 --a------ C:\WINDOWS\QTFont.for
2008-08-04 10:50 . 2008-06-10 02:32 73,728 --a------ C:\WINDOWS\SYSTEM32\javacpl.cpl
2008-08-04 10:42 . 2008-08-04 10:49 <DIR> d-------- C:\Program Files\Java
2008-08-04 10:42 . 2008-08-04 10:42 <DIR> d-------- C:\Program Files\Common Files\Java
2008-08-04 09:26 . 2008-08-04 09:26 <DIR> d-------- C:\VundoFix Backups
2008-07-29 11:10 . 2008-07-29 11:10 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-07-29 11:10 . 2008-08-04 11:07 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-07-28 16:52 . 2008-07-28 16:52 314,880 --a------ C:\WINDOWS\SYSTEM32\pmnmkkhF.dll
2008-07-16 08:15 . 2008-07-16 08:15 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2008-07-16 08:14 . 2008-07-16 08:15 <DIR> d-------- C:\Program Files\Dell Support Center
2008-07-16 08:14 . 2008-07-16 08:14 <DIR> d-------- C:\Program Files\Common Files\supportsoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-07-29 16:43 --------- d-----w C:\Program Files\Symantec
2008-07-29 16:29 --------- d-----w C:\Program Files\Google
2008-07-16 15:37 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
2008-06-26 19:14 --------- d-----w C:\Documents and Settings\Hannah\Application Data\OfficeUpdate12
2008-06-26 19:14 --------- d-----w C:\Documents and Settings\All Users\Application Data\Office Genuine Advantage
2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
2008-06-17 19:34 --------- d-----w C:\Documents and Settings\All Users\Application Data\PopCap
2008-06-13 19:30 524,288 ----a-w C:\WINDOWS\opuc.dll
2008-06-13 13:10 272,128 ------w C:\WINDOWS\system32\drivers\bthport.sys
2008-06-11 14:59 --------- d-----w C:\Documents and Settings\Hannah\Application Data\GTek
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{B7C97C74-014B-4FA8-84A6-C601D0304BA7}]
2008-07-28 16:52 314880 --a------ C:\WINDOWS\system32\pmnmkkhF.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 00:56 15360]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 21:05 204288]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"mmtask"="c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [2003-10-06 09:05 53248]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-05-24 16:18 77824]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-09-20 10:35 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-09-20 10:32 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-09-20 10:36 114688]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-01-17 12:36 115560]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 04:27 144784]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe [2006-10-23 02:48:20 40048]
Adobe Reader Synchronizer.lnk - C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe [2006-10-23 01:01:50 734872]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antvirus]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R2 Sage.ServiceHost.Host;Sage Service Host;C:\Program Files\Common Files\Sage\ServiceHost\Sage.ServiceHost.Host.exe [2007-05-30 12:55]
S3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-01-17 12:36]
.
Contents of the 'Scheduled Tasks' folder

2008-08-08 C:\WINDOWS\Tasks\turnoff.job
- C:\turnoff.bat [2008-02-08 14:07]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Yahoo! Pager - C:\Program Files\Yahoo!\Messenger\ypager.exe
HKLM-Run-e8975cc9 - C:\WINDOWS\system32\tncugkig.dll
Notify-NavLogon - (no file)


.
------- Supplementary Scan -------
.
R0 -: HKCU-Main,Start Page = hxxp://www.google.com/
O8 -: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O17 -: HKLM\CCS\Interface\{DC816B9A-A020-41DB-ABC3-C14A2E8F26D4}: NameServer = 66.60.130.2,66.60.130.6


**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-08-11 10:21:20
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\vsdatant]
"ImagePath"="a"
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\WINDOWS\SYSTEM32\dllhost.exe
C:\WINDOWS\SYSTEM32\msdtc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\SYSTEM32\imapi.exe
.
**************************************************************************
.
Completion time: 2008-08-11 10:37:43 - machine was rebooted
ComboFix-quarantined-files.txt 2008-08-11 17:37:25

Pre-Run: 41,296,285,696 bytes free
Post-Run: 41,612,623,872 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

192 --- E O F --- 2008-07-08 18:58:57
Shaba
2008-08-11, 20:09
Please post also a fresh HijackThis log :)
Raimen
2008-08-12, 00:45
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:38:54 PM, on 8/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Common Files\Sage\ServiceHost\Sage.ServiceHost.Host.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\system32\logonui.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\rdpclip.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {B7C97C74-014B-4FA8-84A6-C601D0304BA7} - C:\WINDOWS\system32\pmnmkkhF.dll
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094408501218
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1153691163687
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?e=1217871650441&h=04d1cc1f5ae83f60a2131809d77280ce/&filename=jinstall-6u7-windows-i586-jc.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DC816B9A-A020-41DB-ABC3-C14A2E8F26D4}: NameServer = 66.60.130.2,66.60.130.6
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Sage Service Host (Sage.ServiceHost.Host) - Sage Software, Inc. - C:\Program Files\Common Files\Sage\ServiceHost\Sage.ServiceHost.Host.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

--
End of file - 7723 bytes
Shaba
2008-08-12, 10:08
Open notepad and copy/paste the text in the codebox below into it:


File::
C:\WINDOWS\SYSTEM32\kcltakhf.exe
C:\WINDOWS\SYSTEM32\aurufnar.exe
C:\WINDOWS\SYSTEM32\hqqxgfbo.exe
C:\WINDOWS\SYSTEM32\soxkutxh.exe
C:\WINDOWS\SYSTEM32\ktedjnvl.exe
C:\WINDOWS\SYSTEM32\oikfcdom.exe
C:\WINDOWS\SYSTEM32\pmnmkkhF.dll

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{B7C97C74-014B-4FA8-84A6-C601D0304BA7}]


Save this as "CFScript"

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
Raimen
2008-08-12, 16:44
ComboFix 08-08-10.05 - Hannah 2008-08-12 6:53:29.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.99 [GMT -7:00]
Running from: C:\ESM\ComboFix.exe
Command switches used :: C:\ESM\CFScript.txt
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\ewbcvmvr.dll
C:\WINDOWS\system32\Fhkkmnmp.ini
C:\WINDOWS\SYSTEM32\Fhkkmnmp.ini2
C:\WINDOWS\system32\kheamcih.dll
C:\WINDOWS\system32\xxjsxfwo.dll

.
((((((((((((((((((((((((( Files Created from 2008-07-12 to 2008-08-12 )))))))))))))))))))))))))))))))
.

2835-05-29 09:33 . 2835-05-29 09:33 3,120 --a------ C:\WINDOWS\MF_C421.lfa
2835-05-29 09:33 . 2835-05-29 09:33 3,120 --a------ C:\WINDOWS\MF_C420.lfa
2008-08-12 06:46 . 2008-08-12 06:46 2,048 --a------ C:\WINDOWS\SYSTEM32\pbofamdf.exe
2008-08-10 12:13 . 2008-08-10 12:13 2,048 --a------ C:\WINDOWS\SYSTEM32\kcltakhf.exe
2008-08-09 12:10 . 2008-08-09 12:10 2,048 --a------ C:\WINDOWS\SYSTEM32\aurufnar.exe
2008-08-06 10:59 . 2008-08-06 10:59 2,048 --a------ C:\WINDOWS\SYSTEM32\hqqxgfbo.exe
2008-08-05 11:05 . 2008-08-05 11:05 2,048 --a------ C:\WINDOWS\SYSTEM32\soxkutxh.exe
2008-08-05 11:00 . 2008-08-05 11:00 2,048 --a------ C:\WINDOWS\SYSTEM32\ktedjnvl.exe
2008-08-04 18:37 . 2008-08-04 18:41 2,358 --a------ C:\WINDOWS\SYSTEM32\tmp.reg
2008-08-04 11:09 . 2008-08-04 11:09 <DIR> d-------- C:\Program Files\Trend Micro
2008-08-04 11:00 . 2008-08-04 11:00 2,048 --a------ C:\WINDOWS\SYSTEM32\oikfcdom.exe
2008-08-04 10:57 . 2008-08-12 06:52 <DIR> d-------- C:\ESM
2008-08-04 10:54 . 2008-08-12 07:14 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-08-04 10:54 . 2008-08-12 07:02 1,409 --a------ C:\WINDOWS\QTFont.for
2008-08-04 10:50 . 2008-06-10 02:32 73,728 --a------ C:\WINDOWS\SYSTEM32\javacpl.cpl
2008-08-04 10:42 . 2008-08-04 10:49 <DIR> d-------- C:\Program Files\Java
2008-08-04 10:42 . 2008-08-04 10:42 <DIR> d-------- C:\Program Files\Common Files\Java
2008-08-04 09:26 . 2008-08-04 09:26 <DIR> d-------- C:\VundoFix Backups
2008-07-29 11:10 . 2008-07-29 11:10 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-07-29 11:10 . 2008-08-04 11:07 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-07-28 16:52 . 2008-07-28 16:52 314,880 --a------ C:\WINDOWS\SYSTEM32\pmnmkkhF.dll
2008-07-16 08:15 . 2008-07-16 08:15 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2008-07-16 08:14 . 2008-07-16 08:15 <DIR> d-------- C:\Program Files\Dell Support Center
2008-07-16 08:14 . 2008-07-16 08:14 <DIR> d-------- C:\Program Files\Common Files\supportsoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-07-29 16:43 --------- d-----w C:\Program Files\Symantec
2008-07-29 16:29 --------- d-----w C:\Program Files\Google
2008-07-16 15:37 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
2008-06-26 19:14 --------- d-----w C:\Documents and Settings\Hannah\Application Data\OfficeUpdate12
2008-06-26 19:14 --------- d-----w C:\Documents and Settings\All Users\Application Data\Office Genuine Advantage
2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
2008-06-17 19:34 --------- d-----w C:\Documents and Settings\All Users\Application Data\PopCap
2008-06-13 19:30 524,288 ----a-w C:\WINDOWS\opuc.dll
2008-06-13 13:10 272,128 ------w C:\WINDOWS\system32\drivers\bthport.sys
.

((((((((((((((((((((((((((((( snapshot@2008-08-11_10.36.53.96 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-08-10 19:06:19 16,384 ----a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Cookies\INDEX.DAT
+ 2008-08-11 19:02:51 16,384 ----a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Cookies\INDEX.DAT
- 2008-08-10 19:06:19 32,768 ----a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\INDEX.DAT
+ 2008-08-11 19:02:51 32,768 ----a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\INDEX.DAT
- 2008-08-10 19:06:19 32,768 ----a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT
+ 2008-08-11 19:02:51 32,768 ----a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT
+ 2008-08-12 14:06:40 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_358.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{B821B8C4-DA05-4719-B15E-85D6C0D02C6B}]
2008-07-28 16:52 314880 --a------ C:\WINDOWS\system32\pmnmkkhF.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 00:56 15360]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 21:05 204288]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"mmtask"="c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [2003-10-06 09:05 53248]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-05-24 16:18 77824]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-09-20 10:35 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-09-20 10:32 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-09-20 10:36 114688]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-01-17 12:36 115560]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 04:27 144784]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe [2006-10-23 02:48:20 40048]
Adobe Reader Synchronizer.lnk - C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe [2006-10-23 01:01:50 734872]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antvirus]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R2 Sage.ServiceHost.Host;Sage Service Host;C:\Program Files\Common Files\Sage\ServiceHost\Sage.ServiceHost.Host.exe [2007-05-30 12:55]
S3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-01-17 12:36]
.
Contents of the 'Scheduled Tasks' folder

2008-08-12 C:\WINDOWS\Tasks\turnoff.job
- C:\turnoff.bat [2008-02-08 14:07]
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-08-12 07:14:14
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


C:\Documents and Settings\Hannah\Local Settings\Application Data\SupportSoft\DellSupportCenter\Hannah\state\databags\gs_agent.minibcont.History.xml 92 bytes

scan completed successfully
hidden files: 1

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\vsdatant]
"ImagePath"="a"
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\SYSTEM32\logonui.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\WINDOWS\SYSTEM32\dllhost.exe
C:\WINDOWS\SYSTEM32\msdtc.exe
C:\WINDOWS\SYSTEM32\rdpclip.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\SYSTEM32\logon.scr
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\WINDOWS\SYSTEM32\imapi.exe
.
**************************************************************************
.
Completion time: 2008-08-12 7:29:54 - machine was rebooted
ComboFix-quarantined-files.txt 2008-08-12 14:29:34
ComboFix2.txt 2008-08-11 17:37:45

Pre-Run: 41,822,318,592 bytes free
Post-Run: 41,806,278,656 bytes free

151 --- E O F --- 2008-07-08 18:58:57
Raimen
2008-08-12, 16:45
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:42:34 AM, on 8/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\logonui.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Common Files\Sage\ServiceHost\Sage.ServiceHost.Host.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\rdpclip.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\logon.scr
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {B821B8C4-DA05-4719-B15E-85D6C0D02C6B} - C:\WINDOWS\system32\pmnmkkhF.dll
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094408501218
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1153691163687
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?e=1217871650441&h=04d1cc1f5ae83f60a2131809d77280ce/&filename=jinstall-6u7-windows-i586-jc.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DC816B9A-A020-41DB-ABC3-C14A2E8F26D4}: NameServer = 66.60.130.2,66.60.130.6
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Sage Service Host (Sage.ServiceHost.Host) - Sage Software, Inc. - C:\Program Files\Common Files\Sage\ServiceHost\Sage.ServiceHost.Host.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

--
End of file - 7786 bytes
Shaba
2008-08-12, 16:48
Did you copy everything from code box to CFScript (including word File:: )?
Raimen
2008-08-12, 16:48
When I went to log off the computer, the program dsc.exe was not responding and needed to be "ended"
Shaba
2008-08-12, 16:56
I see.

Please try to re-run CFScript in safe mode and remember to included everything from codebox into it :)
Raimen
2008-08-12, 17:06
Did you copy everything from code box to CFScript (including word File:: )?

Come to think of it, I may have missed the line "FILE::"

I'll try again.
Shaba
2008-08-12, 17:12
OK, that would explain it all :)
Raimen
2008-08-12, 18:04
This time I'm sure I included "FILE::"

ComboFix 08-08-10.05 - Hannah 2008-08-12 8:18:04.3 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.128 [GMT -7:00]
Running from: C:\ESM\ComboFix.exe
Command switches used :: C:\ESM\CFScript.txt
* Created a new restore point

FILE ::
C:\WINDOWS\SYSTEM32\aurufnar.exe
C:\WINDOWS\SYSTEM32\hqqxgfbo.exe
C:\WINDOWS\SYSTEM32\kcltakhf.exe
C:\WINDOWS\SYSTEM32\ktedjnvl.exe
C:\WINDOWS\SYSTEM32\oikfcdom.exe
C:\WINDOWS\SYSTEM32\pmnmkkhF.dll
C:\WINDOWS\SYSTEM32\soxkutxh.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\SYSTEM32\aurufnar.exe
C:\WINDOWS\SYSTEM32\Fhkkmnmp.ini
C:\WINDOWS\SYSTEM32\Fhkkmnmp.ini2
C:\WINDOWS\SYSTEM32\hqqxgfbo.exe
C:\WINDOWS\SYSTEM32\kcltakhf.exe
C:\WINDOWS\system32\krufolbo.dll
C:\WINDOWS\SYSTEM32\ktedjnvl.exe
C:\WINDOWS\SYSTEM32\oikfcdom.exe
C:\WINDOWS\SYSTEM32\pmnmkkhF.dll
C:\WINDOWS\system32\ryqwpbhd.dll
C:\WINDOWS\SYSTEM32\soxkutxh.exe
C:\WINDOWS\system32\uujwvwam.dll

.
((((((((((((((((((((((((( Files Created from 2008-07-12 to 2008-08-12 )))))))))))))))))))))))))))))))
.

2835-05-29 09:33 . 2835-05-29 09:33 3,120 --a------ C:\WINDOWS\MF_C421.lfa
2835-05-29 09:33 . 2835-05-29 09:33 3,120 --a------ C:\WINDOWS\MF_C420.lfa
2008-08-12 08:10 . 2008-08-12 08:10 2,048 --a------ C:\WINDOWS\SYSTEM32\jjjwfedl.exe
2008-08-12 06:46 . 2008-08-12 06:46 2,048 --a------ C:\WINDOWS\SYSTEM32\pbofamdf.exe
2008-08-04 18:37 . 2008-08-04 18:41 2,358 --a------ C:\WINDOWS\SYSTEM32\tmp.reg
2008-08-04 11:09 . 2008-08-04 11:09 <DIR> d-------- C:\Program Files\Trend Micro
2008-08-04 10:57 . 2008-08-12 08:17 <DIR> d-------- C:\ESM
2008-08-04 10:54 . 2008-08-12 08:36 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-08-04 10:54 . 2008-08-12 08:22 1,409 --a------ C:\WINDOWS\QTFont.for
2008-08-04 10:50 . 2008-06-10 02:32 73,728 --a------ C:\WINDOWS\SYSTEM32\javacpl.cpl
2008-08-04 10:42 . 2008-08-04 10:49 <DIR> d-------- C:\Program Files\Java
2008-08-04 10:42 . 2008-08-04 10:42 <DIR> d-------- C:\Program Files\Common Files\Java
2008-08-04 09:26 . 2008-08-04 09:26 <DIR> d-------- C:\VundoFix Backups
2008-07-29 11:10 . 2008-07-29 11:10 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-07-29 11:10 . 2008-08-04 11:07 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-07-16 08:15 . 2008-07-16 08:15 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2008-07-16 08:14 . 2008-07-16 08:15 <DIR> d-------- C:\Program Files\Dell Support Center
2008-07-16 08:14 . 2008-07-16 08:14 <DIR> d-------- C:\Program Files\Common Files\supportsoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-07-29 16:43 --------- d-----w C:\Program Files\Symantec
2008-07-29 16:29 --------- d-----w C:\Program Files\Google
2008-07-16 15:37 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
2008-06-26 19:14 --------- d-----w C:\Documents and Settings\Hannah\Application Data\OfficeUpdate12
2008-06-26 19:14 --------- d-----w C:\Documents and Settings\All Users\Application Data\Office Genuine Advantage
2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
2008-06-17 19:34 --------- d-----w C:\Documents and Settings\All Users\Application Data\PopCap
2008-06-13 19:30 524,288 ----a-w C:\WINDOWS\opuc.dll
2008-06-13 13:10 272,128 ------w C:\WINDOWS\system32\drivers\bthport.sys
.

((((((((((((((((((((((((((((( snapshot@2008-08-11_10.36.53.96 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-08-10 19:06:19 16,384 ----a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Cookies\INDEX.DAT
+ 2008-08-11 19:02:51 16,384 ----a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Cookies\INDEX.DAT
- 2008-08-10 19:06:19 32,768 ----a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\INDEX.DAT
+ 2008-08-11 19:02:51 32,768 ----a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\INDEX.DAT
- 2008-08-10 19:06:19 32,768 ----a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT
+ 2008-08-11 19:02:51 32,768 ----a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT
+ 2008-08-12 15:27:09 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_778.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 00:56 15360]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 21:05 204288]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"mmtask"="c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [2003-10-06 09:05 53248]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-05-24 16:18 77824]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-09-20 10:35 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-09-20 10:32 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-09-20 10:36 114688]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-01-17 12:36 115560]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 04:27 144784]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe [2006-10-23 02:48:20 40048]
Adobe Reader Synchronizer.lnk - C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe [2006-10-23 01:01:50 734872]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antvirus]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R2 Sage.ServiceHost.Host;Sage Service Host;C:\Program Files\Common Files\Sage\ServiceHost\Sage.ServiceHost.Host.exe [2007-05-30 12:55]
S3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-01-17 12:36]
.
Contents of the 'Scheduled Tasks' folder

2008-08-12 C:\WINDOWS\Tasks\turnoff.job
- C:\turnoff.bat [2008-02-08 14:07]
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-08-12 08:36:55
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\vsdatant]
"ImagePath"="a"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

PROCESS: C:\WINDOWS\system32\winlogon.exe
PROCESS: C:\WINDOWS\system32\winlogon.exe
-> C:\WINDOWS\system32\tsd32.dll
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\SYSTEM32\logonui.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\WINDOWS\SYSTEM32\dllhost.exe
C:\WINDOWS\SYSTEM32\msdtc.exe
C:\WINDOWS\SYSTEM32\rdpclip.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\SYSTEM32\logon.scr
C:\WINDOWS\SYSTEM32\imapi.exe
.
**************************************************************************
.
Completion time: 2008-08-12 8:51:50 - machine was rebooted
ComboFix-quarantined-files.txt 2008-08-12 15:51:38
ComboFix2.txt 2008-08-12 14:29:56
ComboFix3.txt 2008-08-11 17:37:45

Pre-Run: 41,838,653,440 bytes free
Post-Run: 41,823,346,688 bytes free

162 --- E O F --- 2008-07-08 18:58:57

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:53:02 AM, on 8/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\logonui.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Common Files\Sage\ServiceHost\Sage.ServiceHost.Host.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\rdpclip.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\logon.scr
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094408501218
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1153691163687
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?e=1217871650441&h=04d1cc1f5ae83f60a2131809d77280ce/&filename=jinstall-6u7-windows-i586-jc.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DC816B9A-A020-41DB-ABC3-C14A2E8F26D4}: NameServer = 66.60.130.2,66.60.130.6
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Sage Service Host (Sage.ServiceHost.Host) - Sage Software, Inc. - C:\Program Files\Common Files\Sage\ServiceHost\Sage.ServiceHost.Host.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

--
End of file - 7634 bytes
Shaba
2008-08-12, 18:48
Yes now it went right :)

Delete these:

C:\WINDOWS\SYSTEM32\jjjwfedl.exe
C:\WINDOWS\SYSTEM32\pbofamdf.exe

Empty Recycle Bin.

Please go to Kaspersky website (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) and perform an online antivirus scan.

Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As....
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply along with a fresh HijackThis log.
Raimen
2008-08-13, 15:43
HJT ran ALOT faster this time


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Wednesday, August 13, 2008
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Wednesday, August 13, 2008 03:56:51
Records in database: 1087602
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
H:\
J:\
M:\
S:\

Scan statistics:
Files scanned: 266145
Threat name: 22
Infected objects: 51
Suspicious objects: 0
Duration of the scan: 06:03:51


File name / Threat name / Threats count
C:\Documents and Settings\Administrator\Desktop\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f 1
C:\Documents and Settings\Administrator\Desktop\SmitfraudFix.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A300000\4AB0841D.VBN Infected: Trojan.Win32.Monder.bdp 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A300001\4AB0874A.VBN Infected: not-a-virus:AdWare.Win32.SuperJuan.buv 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0FF40000\4FF61DC1.VBN Infected: not-a-virus:AdWare.Win32.SuperJuan.bwk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0FF40001\4FF61FB7.VBN Infected: not-a-virus:AdWare.Win32.SuperJuan.bwk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\23940000\6B9E5A2D.VBN Infected: Trojan-Downloader.Win32.VB.geh 1
C:\Program Files\Trend Micro\HijackThis\backups\backup-20080807-231952-886.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.chc 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\baikwccy.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.cec 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\dnssnr.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.bzs 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\ewbcvmvr.dll.vir Infected: Trojan.Win32.Monder.fbz 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\gluaitqr.dll.vir Infected: Trojan.Win32.Monder.dnk 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\ihmuiz.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.cec 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\larlfwrc.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.bzs 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\mvupikdt.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.afqq 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\phptjnws.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.cle 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\rqoirgod.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.chc 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\rywstt.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.cle 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\tncugkig.dll.vir Infected: Trojan.Win32.Monder.eyn 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\uujwvwam.dll.vir Infected: Trojan.Win32.Monder.fbz 1
C:\Server0710\Chris\Backup Files\Program Files\Norton AntiVirus\Quarantine\00F35D10.xls Infected: Virus.MSExcel.Laroux.cs 1
C:\Server0710\Chris\Backup Files\Program Files\Norton AntiVirus\Quarantine\0DE05D4C.vbs Infected: Worm.VBS.Netlog.a 1
C:\Server0710\Chris\Backup Files\Program Files\Norton AntiVirus\Quarantine\163D6096.exe Infected: Email-Worm.Win32.Blebla.B 1
C:\Server0710\Chris\Backup Files\Program Files\Norton AntiVirus\Quarantine\2CDD5B69.LHG Infected: Email-Worm.Win32.Hybris.Plugins 1
C:\Server0710\Chris\Backup Files\Program Files\Norton AntiVirus\Quarantine\2CE32F61.GOM Infected: Email-Worm.Win32.Hybris.plugin 1
C:\Server0710\Chris\Backup Files\Program Files\Norton AntiVirus\Quarantine\2CE7595E.NNJ Infected: Email-Worm.Win32.Hybris.plugin 1
C:\Server0710\Chris\Backup Files\Program Files\Norton AntiVirus\Quarantine\2CE7595E.OMP Infected: Email-Worm.Win32.Hybris.plugin 1
C:\Server0710\Chris\Backup Files\Program Files\Norton AntiVirus\Quarantine\2CEA035A.HGH Infected: Email-Worm.Win32.Hybris.plugin 1
C:\Server0710\Chris\Backup Files\Program Files\Norton AntiVirus\Quarantine\2CEA035A.LLD Infected: Email-Worm.Win32.Hybris.plugin 1
C:\Server0710\Chris\Backup Files\Program Files\Norton AntiVirus\Quarantine\67FD3925.vbs Infected: Worm.VBS.Netlog.a 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000008.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.cec 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000010.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.cdb 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000011.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.byt 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000012.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.bzs 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000014.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.cdb 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000015.dll Infected: Trojan.Win32.Monder.dnk 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000016.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.cec 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000017.dll Infected: Trojan.Win32.Monder.edi 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000018.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.bzs 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000019.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.afqq 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000021.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.cdb 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000023.dll Infected: Trojan.Win32.Monder.edi 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000024.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.cle 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000025.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.chc 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000026.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.cle 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000027.dll Infected: Trojan.Win32.Monder.eyn 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000028.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.byt 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000029.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.cdb 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP4\A0001152.dll Infected: Trojan.Win32.Monder.fbz 1
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP6\A0001224.dll Infected: Trojan.Win32.Monder.fbz 1
C:\WINDOWS\Downloaded Program Files\popcaploader.dll Infected: not-a-virus:Downloader.Win32.PopCap.b 1

The selected area was scanned.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:38:52 AM, on 8/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\logonui.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Common Files\Sage\ServiceHost\Sage.ServiceHost.Host.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\system32\logon.scr
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\rdpclip.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094408501218
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1153691163687
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?e=1217871650441&h=04d1cc1f5ae83f60a2131809d77280ce/&filename=jinstall-6u7-windows-i586-jc.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DC816B9A-A020-41DB-ABC3-C14A2E8F26D4}: NameServer = 66.60.130.2,66.60.130.6
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Sage Service Host (Sage.ServiceHost.Host) - Sage Software, Inc. - C:\Program Files\Common Files\Sage\ServiceHost\Sage.ServiceHost.Host.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

--
End of file - 7650 bytes
Shaba
2008-08-13, 15:49
Empty these folders:

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\
C:\QooBox\Quarantine\
C:\Server0710\Chris\Backup Files\Program Files\Norton AntiVirus\Quarantine\

Delete these:

C:\Program Files\Trend Micro\HijackThis\backups\backup-20080807-231952-886.dll
C:\WINDOWS\Downloaded Program Files\popcaploader.dll

Empty Recycle Bin.

All other viruses are in system restore and inactive.

I give you later instructions how to empty it.

Other than that, any problems left?
Raimen
2008-08-13, 18:20
However popcaploader.dll seems to have been removed, I did not find the file there and I ran a search for it and it was not in the windows folder.

I think that is all the system is working a lot better.

And just for good measure here is a HJT log I hope it's the last we need.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:14:24 AM, on 8/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\logonui.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Common Files\Sage\ServiceHost\Sage.ServiceHost.Host.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\system32\logon.scr
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\rdpclip.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094408501218
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1153691163687
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?e=1217871650441&h=04d1cc1f5ae83f60a2131809d77280ce/&filename=jinstall-6u7-windows-i586-jc.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DC816B9A-A020-41DB-ABC3-C14A2E8F26D4}: NameServer = 66.60.130.2,66.60.130.6
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Sage Service Host (Sage.ServiceHost.Host) - Sage Software, Inc. - C:\Program Files\Common Files\Sage\ServiceHost\Sage.ServiceHost.Host.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

--
End of file - 7656 bytes
Shaba
2008-08-13, 18:41
Yes that looks fine :)

Are you ready for final instructions?
Raimen
2008-08-13, 21:02
Yes Please
Shaba
2008-08-13, 21:20
Then you're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Now lets uninstall ComboFix:

Click START then RUN
Now type Combofix /u in the runbox and click OK

Next we remove all used tools.

Please download OTCleanIt (http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe) and save it to desktop.

Double-click OTCleanIt.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.


Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and re-enable system restore here:

Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)

Re-enable system restore with instructions from tutorial above

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

Malwarebytes' Anti-Malware Setup Guide (http://www.bfccomputers.com/forum/index.php?showtopic=1644)

Malwarebytes' Anti-Malware Scanning Guide (http://www.bfccomputers.com/forum/index.php?showtopic=1645)


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)

Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://castlecops.com/postlite7736-.html)

Happy surfing and stay clean! :bigthumb:
Raimen
2008-08-14, 06:44
I finished everything you said.

FYI with IE 7 the IE settings you recommended are the default settings in medium-high.


Thank you very much!!!
Shaba
2008-08-16, 10:47
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.