Losing the will to live - Virtumonde infection

W

Wildhunt

New member
Hi,

Apologies in advance for the lack of a HijackThis log - I am unable to download it to my infected PC as Firefox is not connecting to the web anymore. I will get a copy on this laptop and transfer it when I am able to get to the PC again.

I am running Spybot and am totally confused by the teatimer messages about registry changes. They all look dodgy, so I am denying them, maybe wrongly.

I also have WinPatrol - it is plaguing me with start up program messages. Again, I am denying them, but they pop up again. WinPatrol wants me to get more software, but I can't connect to the net....

Norton tells me that I need to fix my IP address, but I am in such confusion that I wonder if this is the 'real" Norton or something phishing.

Basically, I want to hand over my computer to an expert and have them fix it before I do something irreparable.

How do I do this? Via Microsoft (I have XP) or can one of you experts do it?

All advice appreciated. And yes, the infection is my own stupid fault, it came with a Pokemon DS game from a torrent site. I thought scanning it with Norton and Spybot would pick up anything bad. How wrong I was.

I live in the Middle East, so am on GMT +4.

TIA,
Sally
 
Hello Sally

Welcome to Safer Networking.

Please read Before YouPost
That said, All advice given by anyone volunteering here, is taken at own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.

Please read this and understand it, if the torrent program is still installed you need to uninstall it please or I won't be able to help you.
P2P programs form a direct conduit onto your computer, their security measures are easily circumvented, and Malware writers are increasingly exploiting them to spread their wares onto your computer. Further to that, if your P2P programme is not configured correctly you may be sharing more files than you realise. There have been cases where people's Passwords, Address Books and other personal, private, and financial details have been exposed to the file sharing network by a badly configured programme.

This article from InfoWorld illustrates perfectly the dangers of a poorly configured P2P program.
http://www.infoworld.com/article/07/...D-theft_1.html

Many of the programs come bundled with other unwanted programs, but even the ones free of any bundled software are not safe to use.

When you use them you are downloading software from an unknown source directly onto your computer, bypassing your Firewall and Anti-Virus software. Hardly surprising then that many of these Downloads are being targeted to carry infections.

We see no purpose in cleaning your machine if you use P2P programs, as it is pretty much certain that if you continue to use them then you will get infected again.
Click to expand...


Do a few things on this infected computer.

1.

Disable the TeaTimer, you can re enable it when were done if you wish
  • Run Spybot-S&D in Advanced Mode.
  • If it is not already set to do this Go to the Mode menu select "Advanced Mode"
  • On the left hand side, Click on Tools
  • Then click on the Resident Icon in the List
  • Uncheck "Resident TeaTimer" and OK any prompts.
  • Restart your computer.



2.
Right click on the WinPatrol Icon in your system tray by the clock and disable or shut it down.


3.
You can download this program on a known good computer and transfer it to a CD or Thumb drive and then install it on the infected computer. If you can't connect to the internet than bypass the check for updates

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- Don't forget to do this
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and Paste the entire report in your next reply along with a New Hijackthis log.



4.
You can transfer this program also

Download Trendmicros Hijackthis to your desktop.
  • Double click it to install
  • Follow the prompts and by default it will install in C:\Program Files\Trendmicro\Hijackthis\Highjackthis.exe
  • Open HJT Scan and Save a Log File, it will open in Notepad
  • Go to Format and make sure Wordwrap is Unchecked
  • Go to Edit> Select All.....Edit > Copy and Paste the new log into this thread by using the Post Reply and not start a New Thread.
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.



Post the Malwarebytes log and a Hijackthis log
 
Thanks so much for your help. Here is the Malwarebytes report:

Malwarebytes' Anti-Malware 1.25
Database version: 1066
Windows 5.1.2600 Service Pack 2

21:57:03 18/08/2008
mbam-log-08-18-2008 (21-57-03).txt

Scan type: Quick Scan
Objects scanned: 45557
Time elapsed: 2 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 12
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 19

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\geBsQgHW.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\qoMeEwvT.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6edd461d-96a6-4307-bb2e-88bee96b851d} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{6edd461d-96a6-4307-bb2e-88bee96b851d} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fa1edbd4-8003-4bbc-a1f1-e93a0fac31bb} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\qomeewvt (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{fa1edbd4-8003-4bbc-a1f1-e93a0fac31bb} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b} (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{8715e252-0b28-4d17-8b57-ce0939dbc8ac} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IProxyProvider (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{fa1edbd4-8003-4bbc-a1f1-e93a0fac31bb} (Trojan.Vundo.H) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\gebsqghw -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\gebsqghw -> Delete on reboot.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\geBsQgHW.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\WHgQsBeg.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\WHgQsBeg.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\qoMeEwvT.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\gwfvqkso.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\oskqvfwg.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\maxrynfu.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ufnyrxam.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mtxboyjv.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\vjyobxtm.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\aciefltc.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\glpncpjh.exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\jjxrijtj.exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mjnnqkaq.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\qtrvpwbc.exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ubajcsdd.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\BM178fd987.xml (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\BM178fd987.txt (Trojan.Vundo) -> Quarantined and deleted successfully.

Hijackthis report:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:08:31, on 18/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Gigaset DECT\gigaset-m34-software\skypeclient.exe
C:\Program Files\Gigaset DECT\gigaset-m34-software\messengerservice.exe
C:\Program Files\Gigaset DECT\gigaset-m34-software\keymap.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Gigaset DECT\gigaset-m34-usb\dlrblckr.exe
C:\Program Files\Gigaset DECT\gigaset-m34-software\appsvr.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\PROGRA~1\Webshots\Webshots.scr
C:\PROGRAM FILES\HP\HP SOFTWARE UPDATE\HPWUSCHD2.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com/?SearchSource=10&ctid=CT1561552&gid=GOOGLE_COM&gil=
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.register.epson-europe.com/
R3 - URLSearchHook: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHot1.dll (file missing)
O3 - Toolbar: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHot1.dll (file missing)
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [skypeclient.exe] "C:\Program Files\Gigaset DECT\gigaset-m34-software\skypeclient.exe"
O4 - HKLM\..\Run: [messengerservice.exe] "C:\Program Files\Gigaset DECT\gigaset-m34-software\messengerservice.exe"
O4 - HKLM\..\Run: [keymap.exe] "C:\Program Files\Gigaset DECT\gigaset-m34-software\keymap.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /waitstart
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [dlrblckr.exe] C:\Program Files\Gigaset DECT\gigaset-m34-usb\dlrblckr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - S-1-5-18 Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe (User 'Default user')
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\openvpnas.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 9121 bytes

TIA,
Sally
 
Sally,

You were infected with the Vundo Trojan, there still may be more hiding so lets do this. Make sure you disable WinPatrol before you proceed.

Please download ATF Cleaner by Atribune to your desktop.
  • This program is for XP and Windows 2000 only
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility.






Download ComboFix from Here or Here to your Desktop.

In the event you already have Combofix, this is a new version that I need you to download.
It must be saved directly to your desktop.


1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan.
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Remember to re enable the protection again afterwards before connecting to the net


2. Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
  • IF you have not already done so Combofix will disconnect your machine from the Internet when it starts.
  • If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

3. Now double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze.
 
This is crazy - I can't seem to disable my Norton and Winpatrol - I have no tray icons so I can't follow the instructions from bleepingcomputer. The only icons I have are ATI, Webshots, Google Desktop and Safely remove hardware.

Norton Protection Centre doesn't seem to have any obvious way to disable it.

I "thought" I had disabled Win PAtrol as the Scotty icon had gone, but then an alert popped up saying Scotty is on Patrol. This was after I had run the ATF.

Any suggestions?

I also have adaware on my system, but only the free version so it doesn't run unless I open it. I assume that it OK to leave alone?

I have the latest combofix ready to go, but can't disable this stuff.

Sorry...
Sally

PS Spybot always tells me Windows Security Centre_disabled. IS that normal - I always click to fix it.
 
Morning Sally,

http://www.winpatrol.com/options.html

Read this section and you can take winpatrol out of you start up programs but winpatrol will still be there to run manually when you need it

"Automatically run WinPatrol when computer starts"
Recommended for regular monitoring without losing any system performance. The WinPatrol system monitor will be included as one of your Startup Programs, allowing Scotty to keep an eye out for changes that may occur. If you feel safe and don't need regularly monitoring just remove the check. If you disable WinPatrol from your Startup Programs, you can still run WinPatrol Explorer as part of your regular computer maintenance schedule.
Click to expand...


PS Spybot always tells me Windows Security Centre_disabled. IS that normal - I always click to fix it. <--- You may have Symantec configured to take care of the security and it by default may have turned off the Windows Security center. What version of Symantec to you have?


So go ahead and run Combofix
 
Hi Ken,

I finally managed to disable Norton and Win Patrol (I hope!) Here are the logs:

ComboFix 08-08-18.04 - Marco & Sally 2008-08-19 19:52:36.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1453 [GMT 4:00]
Running from: C:\Documents and Settings\Marco & Sally\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.
Error: Cfiles.dat

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Marco & Sally\Cookies\marco & sally@symantec[2].txt
C:\Documents and Settings\Marco & Sally\UserData
C:\Documents and Settings\Marco & Sally\UserData\G7E3QXIP\oXMLStoreUnit[1].xml
C:\Documents and Settings\Marco & Sally\UserData\index.dat
C:\Documents and Settings\Marco & Sally\UserData\O543OZ6P\Y%2b4Bq26oCNFy4ltQP0kbE5lS3szchbNWYPhQ4k%2bhQ6CvBiXFMaiN92CdhRNCNhWn[1].xml

.
((((((((((((((((((((((((( Files Created from 2008-07-19 to 2008-08-19 )))))))))))))))))))))))))))))))
.

2008-08-19 12:19 . 2008-08-19 12:22 691 --a------ C:\Documents and Settings\MARCO
2008-08-18 22:06 . 2008-08-18 22:06 <DIR> d-------- C:\Program Files\Trend Micro
2008-08-18 21:51 . 2008-08-18 21:51 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-08-18 21:51 . 2008-08-18 21:51 <DIR> d-------- C:\Documents and Settings\Marco & Sally\Application Data\Malwarebytes
2008-08-18 21:51 . 2008-08-18 21:51 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-08-18 21:51 . 2008-08-17 15:05 38,472 --a------ C:\WINDOWS\system32\drivers\mbamswissarmy.sys
2008-08-18 21:51 . 2008-08-17 15:05 17,144 --a------ C:\WINDOWS\system32\drivers\mbam.sys
2008-08-16 11:39 . 2008-08-16 11:39 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-08-15 20:33 . 2008-07-29 15:49 32,768 --a------ C:\Program Files\bcd_installed.exe
2008-08-15 17:34 . 2008-08-15 17:34 0 --a------ C:\WINDOWS\PhEdit.INI
2008-08-15 13:10 . 2008-08-15 13:10 <DIR> d-------- C:\Documents and Settings\Marco & Sally\Application Data\Panasonic
2008-08-15 13:00 . 2005-03-07 19:44 45,056 --a------ C:\WINDOWS\system32\PhDi2.sys
2008-08-15 12:56 . 2008-08-15 13:00 <DIR> d-------- C:\Program Files\Panasonic

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-08-19 15:33 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-08-19 08:20 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-08-19 08:20 60,800 ----a-w C:\WINDOWS\system32\S32EVNT1.DLL
2008-08-19 08:20 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-08-19 08:20 10,671 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-08-19 08:20 --------- d-----w C:\Program Files\Symantec
2008-08-19 08:12 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-08-18 17:32 --------- d-----w C:\Program Files\Nobilis
2008-08-18 17:30 --------- d-----w C:\Program Files\BitComet
2008-08-18 17:27 --------- d-----w C:\Program Files\Mozilla Thunderbird
2008-08-18 15:22 --------- d-----w C:\Program Files\Hotspot_Shield
2008-08-16 07:40 --------- d-----w C:\Program Files\Lavasoft
2008-08-16 07:37 --------- d-----w C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-08-15 17:03 --------- d-----w C:\Documents and Settings\Marco & Sally\Application Data\Azureus
2008-08-15 09:00 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-08-13 23:06 --------- d-----w C:\Documents and Settings\All Users\Application Data\Microsoft Help
2008-08-13 10:39 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-08-13 10:37 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-08-13 04:39 --------- d-----w C:\Program Files\Hotspot Shield
2008-08-09 19:35 --------- d-----w C:\Documents and Settings\Marco & Sally\Application Data\Skype
2008-08-08 21:26 --------- d-----w C:\Program Files\Java
2008-07-30 13:42 23,888 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-07-30 13:28 706 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-07-30 13:28 10,537 ----a-w C:\WINDOWS\system32\drivers\coh_mon.cat
2008-07-07 20:32 253,952 ----a-w C:\WINDOWS\system32\es.dll
2008-07-02 15:15 --------- d-----w C:\Program Files\Azureus
2008-07-01 09:44 --------- d-----w C:\Program Files\GreatFamily
2008-06-26 08:42 --------- d-----w C:\Documents and Settings\Marco & Sally\Application Data\dvdcss
2008-06-26 08:18 --------- d-----w C:\Program Files\Safari
2008-06-24 16:23 74,240 ----a-w C:\WINDOWS\system32\mscms.dll
2008-06-23 15:38 659,456 ----a-w C:\WINDOWS\system32\wininet.dll
2008-06-20 17:58 --------- d-----w C:\Program Files\AC3Filter
2008-06-20 17:41 245,248 ----a-w C:\WINDOWS\system32\mswsock.dll
2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
2008-06-13 10:45 579,464 ----a-w C:\WINDOWS\system32\SymNeti.dll
2008-06-13 10:45 207,240 ----a-w C:\WINDOWS\system32\SymRedir.dll
2007-09-23 04:44 12 ---h--w C:\Program Files\SyncToyDirectoryId.txt
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" [2005-08-06 01:07 61440]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-09-13 16:54 1838592]
"googletalk"="C:\Program Files\Google\Google Talk\googletalk.exe" [2007-01-02 01:22 3739648]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 04:27 144784]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 11:09 63712]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 10:50 155648]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50 221184]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50 81920]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]
"skypeclient.exe"="C:\Program Files\Gigaset DECT\gigaset-m34-software\skypeclient.exe" [2004-10-03 16:49 606208]
"messengerservice.exe"="C:\Program Files\Gigaset DECT\gigaset-m34-software\messengerservice.exe" [2004-10-03 16:47 348160]
"keymap.exe"="C:\Program Files\Gigaset DECT\gigaset-m34-software\keymap.exe" [2004-10-03 16:40 167936]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2008-03-28 23:37 413696]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-03-30 10:36 267048]
"SpybotSnD"="C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" [2008-07-30 14:45 4891984]
"dlrblckr.exe"="C:\Program Files\Gigaset DECT\gigaset-m34-usb\dlrblckr.exe" [2004-10-03 16:36 57460]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-02-14 11:01 51048]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-08-30 06:29 714608]
"RTHDCPL"="RTHDCPL.EXE" [2005-09-22 09:36 14854144 C:\WINDOWS\RTHDCPL.EXE]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2004-08-04 16:00 15360]

C:\Documents and Settings\Marco & Sally\Start Menu\Programs\Startup\
Webshots.lnk - C:\Program Files\Webshots\Launcher.exe [2007-09-13 16:36:42 157008]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
ATI CATALYST System Tray.lnk - C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe [2005-08-06 01:07:30 61440]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{88485281-8b4b-4f8d-9ede-82e29a064277}"= "C:\PROGRA~1\MarkAny\CONTEN~1\MACSMA~1.DLL" [2004-11-23 16:51 192512]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.ac3filter"= ac3filter.acm

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dllschannel.dlldigest.dllmsnsspc.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"mW[íµˆÖ¾`=µú¾˜v%S8’ÿÙêé>grl>*Ý\†Ð=ŸàÛ±Þ"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"C:\\Program Files\\Google\\Google Talk\\googletalk.exe"=
"C:\\WINDOWS\\system32\\muzapp.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\program files\\bcd_installed.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"11262:TCP"= 11262:TCP:BitComet 11262 TCP
"11262:UDP"= 11262:UDP:BitComet 11262 UDP
"24110:TCP"= 24110:TCP:BitComet 24110 TCP
"24110:UDP"= 24110:UDP:BitComet 24110 UDP

R0 iteraid;ITERAID_Service_Install;C:\WINDOWS\system32\DRIVERS\iteraid.sys [2004-10-29 11:21]
R1 Cinemsup;Cinemsup;C:\WINDOWS\system32\drivers\Cinemsup.sys [2003-12-19 02:00]
R2 LiveUpdate Notice;LiveUpdate Notice;C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-02-14 11:02]
R3 tapvpn;TAP VPN Adapter;C:\WINDOWS\system32\DRIVERS\tapvpn.sys [2008-01-24 01:25]
S3 Atkcfg;Cordless Device Configuration;C:\WINDOWS\system32\Drivers\atkcfg.sys [2004-10-03 16:34]
S3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-07-30 17:42]
S3 Gig5gu;Cordless Internet Access;C:\WINDOWS\system32\Drivers\gig5gu.sys [2004-10-03 16:35]
S3 Gigsrf;Cordless Device Line Access;C:\WINDOWS\system32\Drivers\gigsrf.sys [2004-10-03 16:35]
S3 Gigtnc;Cordless PC Control;C:\WINDOWS\system32\Drivers\gigtnc.sys [2004-10-03 16:35]
S3 siellif;siellif;C:\WINDOWS\system32\Drivers\siellif.sys [2004-09-27 14:19]
S3 Sieupapp;Cordless Device Update;C:\WINDOWS\system32\Drivers\Sieupapp.sys [2004-10-03 16:33]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\H]
\Shell\AutoRun\command - H:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5c52b820-2d57-11dd-853e-001485eef57d}]
\Shell\AutoRun\command - H:\LaunchU3.exe -a

*Newly Created Service* - CATCHME
*Newly Created Service* - COMHOST
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder

2008-08-14 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 17:57]

2008-08-18 C:\WINDOWS\Tasks\Norton Internet Security Online - Run Full System Scan - Marco & Sally.job
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exe [2007-08-30 06:31]

2008-08-18 C:\WINDOWS\Tasks\SyncToy.job
- C:\Documents and Settings\Marco & Sally\Start Menu\Programs\SyncToy.lnk [2008-06-30 14:00]

2008-08-14 C:\WINDOWS\Tasks\Uniblue SpyEraser Nag.job
- C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe []

2007-10-29 C:\WINDOWS\Tasks\Uniblue SpyEraser.job
- C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe []
.
- - - - ORPHANS REMOVED - - - -

URLSearchHooks-{c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHot1.dll
BHO-{BE64B81F-3169-4009-B811-E13961714AC8} - (no file)
BHO-{c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHot1.dll
Toolbar-{c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHot1.dll
WebBrowser-{C95A4E8E-816D-4655-8C79-D736DA1ADB6D} - C:\Program Files\Hotspot_Shield\tbHot1.dll


.
------- Supplementary Scan -------
.
FireFox -: Profile - C:\Documents and Settings\Marco & Sally\Application Data\Mozilla\Firefox\Profiles\1dmvhxan.default\
FireFox -: prefs.js - SEARCH.DEFAULTURL - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://www.google.co.uk/
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-08-19 19:54:06
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-08-19 19:55:23
ComboFix-quarantined-files.txt 2008-08-19 15:54:54

Pre-Run: 79,771,922,432 bytes free
Post-Run: 79,828,422,656 bytes free

207 --- E O F --- 2008-08-15 14:01:42



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:56:49, on 19/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Gigaset DECT\gigaset-m34-software\skypeclient.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Gigaset DECT\gigaset-m34-software\messengerservice.exe
C:\Program Files\Gigaset DECT\gigaset-m34-software\keymap.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Gigaset DECT\gigaset-m34-usb\dlrblckr.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Gigaset DECT\gigaset-m34-software\appsvr.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\Webshots\Webshots.scr
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com/?SearchSource=10&ctid=CT1561552&gid=GOOGLE_COM&gil=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.register.epson-europe.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [skypeclient.exe] "C:\Program Files\Gigaset DECT\gigaset-m34-software\skypeclient.exe"
O4 - HKLM\..\Run: [messengerservice.exe] "C:\Program Files\Gigaset DECT\gigaset-m34-software\messengerservice.exe"
O4 - HKLM\..\Run: [keymap.exe] "C:\Program Files\Gigaset DECT\gigaset-m34-software\keymap.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /waitstart
O4 - HKLM\..\Run: [dlrblckr.exe] C:\Program Files\Gigaset DECT\gigaset-m34-usb\dlrblckr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\openvpnas.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 9446 bytes



Fingers crossed that all is well,
Cheers,
Sally
 
Sally,

Your doing so well :bigthumb::bigthumb: Let me ask you a few things.

Do you want this as a search page, if not fix it with HJT.
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com/?SearchSou...OOGLE_COM&gil=


C:\Program Files\BitComet :red:<--- You need to uninstall this program via the Add Remove Programs in the Control Panel



Please download OTMoveIt by OldTimer.

  • Save it to your desktop.
  • Please double-click OTMoveIt.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\Program Files\bcd_installed.exe
    Click to expand...
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything on the Results window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it on your next reply.
  • Close OTMoveIt
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


Post the OTMoveIt log and a new HJT log. Everything else looks fine. How is your system running now???
 
Hi Ken,

I promise you - I did remove Bitcomet, but now I see some files are still present on C:\. It doesn't show under Add / Remove programs. Is it OK if I just delete the folder on C:\ ?

I will proceed with OTMoveIt in the meantime.

Cheers,
Sally
 
Wow - that was quick.

C:\Program Files\bcd_installed.exe moved successfully.

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 08192008_215606

New Log (hopefully with search page fixed.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:00:46, on 19/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Gigaset DECT\gigaset-m34-software\skypeclient.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Gigaset DECT\gigaset-m34-software\messengerservice.exe
C:\Program Files\Gigaset DECT\gigaset-m34-software\keymap.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Gigaset DECT\gigaset-m34-usb\dlrblckr.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Gigaset DECT\gigaset-m34-software\appsvr.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\Webshots\Webshots.scr
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.register.epson-europe.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [skypeclient.exe] "C:\Program Files\Gigaset DECT\gigaset-m34-software\skypeclient.exe"
O4 - HKLM\..\Run: [messengerservice.exe] "C:\Program Files\Gigaset DECT\gigaset-m34-software\messengerservice.exe"
O4 - HKLM\..\Run: [keymap.exe] "C:\Program Files\Gigaset DECT\gigaset-m34-software\keymap.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /waitstart
O4 - HKLM\..\Run: [dlrblckr.exe] C:\Program Files\Gigaset DECT\gigaset-m34-usb\dlrblckr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\openvpnas.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 9303 bytes


Cheers,
Sally
 
Looks good Sally, I was reading your post earlier but I was at work and was called away, some nerve wasn't it :red:

I hope you read what I posted about P2P programs, more and more computers are being infected by downloading from these programs. I would never allow any programs like that on any of my own systems.


How are things running now??
 
Hi Ken,

My computer seems to be fine although I haven't done much with it. I wanted the "all OK" first!

I will take on board your advice about P2P - this was a very painful lesson. I don't know how I will cope without Grey's Anatomy though... ;-)

I have a few last questions:

Can I assume my machine is clean now? Is it safe for all normal uses including email?

Should I re enable teatimer? WinPatrol? I had Win Patrol before Spybot started realtime protection. Is there any conflict with the two?

Should I download fresh copies and start from scratch or are these ones now fully functional again?

Last but not least, I liked ATF Cleaner. Is it something that can be run now and again to clean up cookies etc?


Ken, you have been a brilliant help. I can't thank you enough. :bigthumb:

Cheers,
Sally
 
Good Morning Sally,

Let me tell you, you have done real well and its been a pleasure helping you.

Looks like your good to go, you can get back to normal now. I am going to list some programs for you that are free and recommended by the very nice people in the malware removal community, some have even been written by our own people. Two of the programs are Spyware Guard and Spyware Blaster that just run in the background blocking a lot of this garbage from installing, they will conflict with the TeaTimer, so I would keep Spybot Search and Destroy but I would keep the TeaTimer disabled. WinPatrol is an excellent product but it seems to get in your face to often and with SG and SB you most likely won't need it.

Malwarebytes<-- This is yours to keep, check for updates and run a scan now and then.

ATF Cleaner <-- This is also yours to keep, run it a few times a month to keep your system nice and clean

Combofix <-- This is not a general all purpose cleaning tool, do not download and run it without supervision

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • CF_Cleanup.png

  • When shown the disclaimer, Select "2"

The above procedure will:
  • Delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:\Deckard folder, if present
    • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.


Malware Complaints
Are you mad ? I mean really mad, seething mad, so mad your ready to spit, mad that you have taken your hard earned dollars to buy a computer only to have some Miscredents, Dirt Bags and Cyber Criminals install a malicious program on your computer without your knowledge or consent. You can post your complaint at the above site. If you live in the U.S.A. you can also report your grievance to your State Attorney Generals Office and the Federal Trade Commission's Bureau of Consumer Protection.
Click to expand...





Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster, you can still install Spybot Search and Destroy but do not enable the TeaTimer in Spybot.
Click to expand...

Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
  • Spybot Search and Destroy 1.6
    Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
  • Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
  • Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
  • IE-Spyad
    IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.


Safe Surfn
Ken
 
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