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wmowbray
2008-08-18, 13:39
Hi all. Trying to help friend using Compaq Presario 6000, Windows XP Sp2.
Using S&D 5.1.2.
Ran Spybot yesterday and got 2 Hupigon13 errors. Fixed.
Also ran Norton Antivirus and CCleaner.
Rebooted and ran Spybot again and got same 2 error messages. Have never seen this Hupigon13 error before.
Any ideas and/or suggestions.

md usa spybot fan
2008-08-18, 15:47
wmowbray:

The latst version of Spybot is Spybot 1.6, consider upgrading. The downloads are located here:
Mirror selection - The home of Spybot-S&D!
http://www.spybot.info/en/mirrors/index.html
There are two things that you can try to get rid of the things that Spybot-S&D is having difficulty removing:
Try to run it the next time you reboot.
Go into Spybot > Mode > Advanced mode > Settings > Settings > look for "System start" (located half way down the page).
Check the option: "Run program once at next system startup".
Reboot the system.
Run it in Safe mode.
Reboot your system in Safe mode and run Spybot-S&D.
If you are running Spybot 1.6 and it still fails to correct the problem, consider posting in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum and having someone take a look at your system.

If you decide to have an experienced malware removal specialist assist you, please follow the procedure in this link to run scans and produce a HijackThis log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) ( http://forums.spybot.info/showthread.php?t=288).
After you have completed the required scans and produced the requested logs, start your own thread in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum, making sure to post the HijackThis log produced from the above instructions.

wmowbray
2008-08-18, 16:25
OK, I have 1.6 on my computer. Will upgrade him this evening and give it a try.
Hoping I can avoid the HJT on Malware forums since he has a dial-up connection which is just so slow.

wmowbray
2008-08-21, 12:52
Tks Spybot Fan. After 1.6 update and run in safe mode, it appears that little nasty bugger is gone. Did numerous updates for this guy. All his antimalware were seriously out of date and his antivirus definitions were also not updated. Think he is clean now and updated all his utilities I was familar with.