What if you can't download HJT?

[con10t777]

The issue my computer is having is when I type in an address it changes and I get either an "Address not valid" or "Internet Explorer cannot display the webpage" message (which is what I got when I clicked on the HJT link in the "Before You Post" thread). What should I do?

I have updated SB S&D, immunized and no problems were found . . . but I DO have problems with the address changing. Thank goodness it doesn't seem to be having trouble with .org sites (or at least not yours!) and I was able to get here!

Thanks, in advance, for your assistance.

Deb

[con10t777]

It turns out I did NOT have malware, but my DNS was poisoned. These are the steps I took to resolve the issue:

Go to server and click on DNS
Right click on NTServer
Click on Clear Cache


Now I'll download HJT so if I should ever need assistance, I'll be able to provide good information.

Thanks, anyway!

Deborah

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Security expert: DNS attacks are happening
http://news.cnet.com/8301-1009_3-10022303-83.html?tag=nl.e433

Hi Deborah, it is likely malware caused the problem, if you want me to check, post that HJT log. I will close this topic in 48 hours with no response.

Thanks