View Full Version : Win Antivirus08 and others.....
Hello, I am trying to help a Coworker clean his home computer out. The computer had WinAntivirus2008 and a whole bunch of other Spyware/Virus. When he first brought the computer to me everything was hidden, i.e. My Computer, Explorer, Taskmanager, etc, etc. I was finally able to get Spybot and Malware Bytes installed and cleaned a bunch of stuff out, but there is still other stuff left. Spybot no longer detects anything, but I scanned with Kaspersky online scan and that reports some stuff left. I will post a HJT log and the Kaspersky Log. If someone can please take a look and advise as to what I need to do next to clean this computer out. Thank you in advance!
HJT:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:06:51 PM, on 8/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061207
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/frontiersidebar.jsp?p=CI
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061207
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.frontiernet.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {38E77F06-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: (no name) - {38E77F01-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: FrontierBA BHO - {A93A3CC1-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O3 - Toolbar: &Frontier Browser Assistant - {A93A3CC9-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{0F894104-4D6F-4FBA-B806-707EB25A5775}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{34E74477-966D-427F-837F-B641595C560E}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\..\{0F894104-4D6F-4FBA-B806-707EB25A5775}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O21 - SSODL: akBJJszAU - {E44F6930-4EE5-C39A-3A16-A960BBBDB76A} - C:\WINDOWS\system32\ig.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
--
End of file - 7136 bytes
Kaspersky:
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Thursday, August 21, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, August 22, 2008 02:05:36
Records in database: 1122622
--------------------------------------------------------------------------------
Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes
Scan area - My Computer:
C:\
D:\
Scan statistics:
Files scanned: 50198
Threat name: 9
Infected objects: 23
Suspicious objects: 0
Duration of the scan: 01:04:49
File name / Threat name / Threats count
C:\Documents and Settings\Ethel Crow\Local Settings\Temporary Internet Files\Content.IE5\JH54WXXS\wpad[1].htm Infected: Trojan-Clicker.HTML.IFrame.uu 1
C:\Documents and Settings\Steve Crow\Application Data\Microsoft\CryptnetUrlCache\Content\2BF68F4714092295550497DD56F57004 Infected: Trojan-Clicker.HTML.IFrame.uu 1
C:\Documents and Settings\Steve Crow\Application Data\Microsoft\CryptnetUrlCache\Content\94308059B57B3142E455B38A6EB92015 Infected: Trojan-Clicker.HTML.IFrame.uu 1
C:\Documents and Settings\Steve Crow\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\java.class-4785eec8-29cc2c72.class Infected: Exploit.Java.Gimsh.a 1
C:\Documents and Settings\Steve Crow\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\java.class-e96aca2-5e1b26ec.class Infected: Exploit.Java.Gimsh.a 1
C:\Documents and Settings\Steve Crow\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\crtdcghcn.jar-6db59661-69f484ec.zip Infected: Exploit.Java.Gimsh.a 1
C:\Documents and Settings\Steve Crow\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-3ad601a5-27ecd934.zip Infected: Exploit.Java.Gimsh.b 1
C:\Documents and Settings\Steve Crow\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-4e1040f8-46a9c486.zip Infected: Exploit.Java.Gimsh.b 1
C:\Documents and Settings\Steve Crow\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-5efd1945-2f1260f6.zip Infected: Exploit.Java.Gimsh.b 1
C:\Documents and Settings\Steve Crow\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-6b13a7e7-65d93bfa.zip Infected: Exploit.Java.Gimsh.b 1
C:\Documents and Settings\Steve Crow\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-6d00d9f7-6d4dc5eb.zip Infected: Exploit.Java.Gimsh.a 1
C:\Documents and Settings\Steve Crow\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-6d3811e3-4353934a.zip Infected: Exploit.Java.Gimsh.b 1
C:\Documents and Settings\Steve Crow\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-9ec854f-6f1036cd.zip Infected: Exploit.Java.Gimsh.b 1
C:\Documents and Settings\Steve Crow\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ms03011.jar-3847f8dc-21bbb1af.zip Infected: Trojan-Downloader.Java.OpenConnection.ao 1
C:\Documents and Settings\Steve Crow\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ms03011.jar-3847f8dc-21bbb1af.zip Infected: Trojan.Java.ClassLoader.au 1
C:\Documents and Settings\Steve Crow\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ms03011.jar-3847f8dc-21bbb1af.zip Infected: Trojan-Downloader.Java.Agent.a 1
C:\Documents and Settings\Steve Crow\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\nRT.jar-470d71e-165c8998.zip Infected: Trojan-Downloader.Java.OpenConnection.ap 1
C:\Documents and Settings\Steve Crow\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\OP.jar-2d9beeb4-5d10f2e4.zip Infected: Trojan-Downloader.Java.OpenStream.ac 1
C:\Documents and Settings\Steve Crow\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\OP.jar-7d66d184-63e29ba2.zip Infected: Trojan-Downloader.Java.OpenStream.ac 1
C:\WINDOWS\system32\3.tmp Infected: not-a-virus:FraudTool.Win32.MalwareProtector.d 1
C:\WINDOWS\system32\6C.tmp Infected: not-a-virus:FraudTool.Win32.MalwareProtector.d 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\O50FILK5\wpad[1].htm Infected: Trojan-Clicker.HTML.IFrame.uu 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\O50FILK5\wpad[2].htm Infected: Trojan-Clicker.HTML.IFrame.uu 1
The selected area was scanned.
Hi shwabo
Please download ATF Cleaner by Atribune (http://www.atribune.org/ccount/click.php?id=1) and save
it to desktop.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit to close ATF-Cleaner.
We will begin with ComboFix. Please visit this webpage for download links, and instructions for running the tool:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.
The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
Once installed, you should see a blue screen prompt that says:
The Recovery Console was successfully installed.
Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link (http://www.bleepingcomputer.com/forums/topic114351.html)
Remember to re-enable them afterwards.
Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.
Please include the following reports for further review, and so we may continue cleansing the system:
C:\ComboFix.txt
New HijackThis log.
A word of warning: Please do not run ComboFix on your own. This tool is not a toy and not for everyday use.
Hello Shaba, thank you for helping me with this. I have followed all your instructions and will post the log files below. I have one question. There are two profiles on the computer we are working on. Does ATF-Cleaner and ComboFix need to be run from both profiles, or is running them in one profile sufficiant? Thanks again for your help!
ComboFix:
ComboFix 08-08-23.03 - Ethel Crow 2008-08-24 22:00:36.1 - NTFSx86
Running from: C:\Documents and Settings\Ethel Crow\Desktop\ComboFix.exe
* Created a new restore point
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\Documents and Settings\Steve Crow\Application Data\macromedia\Flash Player\#SharedObjects\SRNQXTHE\interclick.com
C:\Documents and Settings\Steve Crow\Application Data\macromedia\Flash Player\#SharedObjects\SRNQXTHE\interclick.com\ud.sol
C:\Documents and Settings\Steve Crow\Application Data\macromedia\Flash Player\#SharedObjects\SRNQXTHE\www.broadcaster.com
C:\Documents and Settings\Steve Crow\Application Data\macromedia\Flash Player\#SharedObjects\SRNQXTHE\www.broadcaster.com\bc_video_vars.sol
C:\Documents and Settings\Steve Crow\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com
C:\Documents and Settings\Steve Crow\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com\settings.sol
C:\Documents and Settings\Steve Crow\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.broadcaster.com
C:\Documents and Settings\Steve Crow\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.broadcaster.com\settings.sol
C:\WINDOWS\system32\3.tmp
C:\WINDOWS\system32\behOoUvw.ini
C:\WINDOWS\system32\behOoUvw.ini2
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\Legacy_TDSSSERV
((((((((((((((((((((((((( Files Created from 2008-07-25 to 2008-08-25 )))))))))))))))))))))))))))))))
.
2008-08-21 23:50 . 2008-08-21 23:50 <DIR> d--h----- C:\WINDOWS\PIF
2008-08-21 21:06 . 2008-06-10 02:32 73,728 --a------ C:\WINDOWS\system32\javacpl.cpl
2008-08-21 21:05 . 2008-08-21 21:05 <DIR> d-------- C:\Program Files\Common Files\Java
2008-08-21 21:04 . 2008-08-21 21:04 <DIR> d-------- C:\Program Files\Trend Micro
2008-08-20 21:19 . 2008-08-20 21:19 <DIR> d-------- C:\Documents and Settings\Ethel Crow\Application Data\Malwarebytes
2008-08-20 21:19 . 2008-08-20 21:19 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-08-19 23:07 . 2008-08-20 00:20 142 --a------ C:\WINDOWS\wininit.ini
2008-08-19 21:34 . 2008-08-21 20:19 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-08-19 21:34 . 2008-08-19 21:39 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-08-19 16:43 . 2006-12-07 20:49 <DIR> d--h----- C:\Documents and Settings\Administrator\Application Data\Gtek
2008-08-19 16:43 . 2006-12-07 20:54 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\ATI
2008-08-19 16:43 . 2008-08-19 16:43 <DIR> d-------- C:\Documents and Settings\Administrator
2008-08-11 21:01 . 2008-08-19 16:45 94,208 --a------ C:\WINDOWS\system32\6C.tmp
2008-08-11 20:59 . 2008-08-11 20:59 <DIR> d-------- C:\Documents and Settings\Steve Crow\Application Data\TmpRecentIcons
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-08-22 01:06 --------- d-----w C:\Program Files\Java
2008-08-21 23:47 --------- d-----w C:\Program Files\Google
2008-07-02 02:07 --------- d-----w C:\Documents and Settings\Steve Crow\Application Data\Apple Computer
.
------- Sigcheck -------
md5deep: C:\WINDOWS\system32\svchost.exe: error at offset 0: Permission denied
md5deep: C:\WINDOWS\system32\winlogon.exe: error at offset 0: Permission denied
md5deep: C:\WINDOWS\system32\services.exe: error at offset 0: Permission denied
md5deep: C:\WINDOWS\system32\lsass.exe: error at offset 0: Permission denied
2005-06-10 20:17 57856 ad3d9d191aea7b5445fe1d82ffbb4788 C:\WINDOWS\$hf_mig$\KB896423\SP2QFE\spoolsv.exe
md5deep: C:\WINDOWS\system32\spoolsv.exe: error at offset 0: Permission denied
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{38E77F06-89FC-44f5-B3AB-11DDEB791947}"= "C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll" [2006-03-23 18:40 94208]
[HKEY_CLASSES_ROOT\clsid\{38e77f06-89fc-44f5-b3ab-11ddeb791947}]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 12:24 1694208]
"SsAAD.exe"="C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe" [2006-05-08 06:17 81920]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [2006-05-01 03:07 843776]
"ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" [2006-01-02 18:41 45056]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-12-09 21:29 49152]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2008-01-10 16:27 385024]
"IntelliPoint"="C:\Program Files\Microsoft IntelliPoint\point32.exe" [2005-03-23 19:26 217088]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-01-15 04:22 267048]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 04:27 144784]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2006-12-07 20:46:09 24576]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2005-11-04 16:04:48 176128]
KODAK Software Updater.lnk - C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe [2004-02-13 15:12:08 16423]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
"akBJJszAU"= {E44F6930-4EE5-C39A-3A16-A960BBBDB76A} - C:\WINDOWS\system32\ig.dll [2007-04-16 11:52 32768]
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dllschannel.dlldigest.dllmsnsspc.dll
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"=
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
R0 atiide;atiide;C:\WINDOWS\system32\DRIVERS\atiide.sys [2006-09-14 04:45]
.
Contents of the 'Scheduled Tasks' folder
2008-02-14 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 15:57]
.
- - - - ORPHANS REMOVED - - - -
Notify-WgaLogon - (no file)
.
------- Supplementary Scan -------
.
R1 -: HKCU-Internet Connection Wizard,ShellNext = hxxp://www.frontiernet.net/
R1 -: HKCU-Internet Settings,ProxyOverride = *.local
O8 -: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O17 -: HKLM\CCS\Interface\{0F894104-4D6F-4FBA-B806-707EB25A5775}: NameServer = 208.67.220.220,208.67.222.222
O17 -: HKLM\CCS\Interface\{34E74477-966D-427F-837F-B641595C560E}: NameServer = 208.67.220.220,208.67.222.222
.
**************************************************************************
catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-08-24 22:06:02
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
C:\WINDOWS\explorer.exe [192] 0xFEF2FC88
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\system32\ati2evxx.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2008-08-24 22:11:23 - machine was rebooted
ComboFix-quarantined-files.txt 2008-08-25 02:11:15
Pre-Run: 69,027,368,960 bytes free
Post-Run: 68,938,874,880 bytes free
130 --- E O F --- 2007-12-21 08:40:05
HJT:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:13:52 PM, on 8/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061207
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.frontiernet.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {38E77F06-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: (no name) - {38E77F01-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: FrontierBA BHO - {A93A3CC1-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O3 - Toolbar: &Frontier Browser Assistant - {A93A3CC9-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{0F894104-4D6F-4FBA-B806-707EB25A5775}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{34E74477-966D-427F-837F-B641595C560E}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\..\{0F894104-4D6F-4FBA-B806-707EB25A5775}: NameServer = 208.67.220.220,208.67.222.222
O21 - SSODL: akBJJszAU - {E44F6930-4EE5-C39A-3A16-A960BBBDB76A} - C:\WINDOWS\system32\ig.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
--
End of file - 6578 bytes
Thanks!
If you ran it from admin account, that is enough :)
Open notepad and copy/paste the text in the codebox below into it:
File::
C:\WINDOWS\system32\ig.dll
C:\WINDOWS\system32\6C.tmp
Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
"akBJJszAU"=-
Save this as "CFScript"
Then drag the CFScript into ComboFix.exe as you see in the screenshot below.
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.
Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
Shaba, everything ran smoothly. ComboFix prompted me to update to a newer version which I did when it first ran. I hope this was ok to do. Here are the log files.
ComboFix:
ComboFix 08-08-24.03 - Ethel Crow 2008-08-25 22:02:38.2 - NTFSx86
Running from: C:\Documents and Settings\Ethel Crow\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Ethel Crow\Desktop\CFScript.txt
* Created a new restore point
FILE ::
C:\WINDOWS\system32\6C.tmp
C:\WINDOWS\system32\ig.dll
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\WINDOWS\system32\6C.tmp
C:\WINDOWS\system32\ig.dll
.
((((((((((((((((((((((((( Files Created from 2008-07-26 to 2008-08-26 )))))))))))))))))))))))))))))))
.
2008-08-25 21:54 . 2008-08-25 21:54 <DIR> d-------- C:\WINDOWS\system32\CatRoot_bak
2008-08-21 23:50 . 2008-08-21 23:50 <DIR> d--h----- C:\WINDOWS\PIF
2008-08-21 21:06 . 2008-06-10 02:32 73,728 --a------ C:\WINDOWS\system32\javacpl.cpl
2008-08-21 21:05 . 2008-08-21 21:05 <DIR> d-------- C:\Program Files\Common Files\Java
2008-08-21 21:04 . 2008-08-21 21:04 <DIR> d-------- C:\Program Files\Trend Micro
2008-08-20 21:19 . 2008-08-20 21:19 <DIR> d-------- C:\Documents and Settings\Ethel Crow\Application Data\Malwarebytes
2008-08-20 21:19 . 2008-08-20 21:19 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-08-19 23:07 . 2008-08-20 00:20 142 --a------ C:\WINDOWS\wininit.ini
2008-08-19 21:34 . 2008-08-21 20:19 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-08-19 21:34 . 2008-08-19 21:39 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-08-19 16:43 . 2006-12-07 20:49 <DIR> d--h----- C:\Documents and Settings\Administrator\Application Data\Gtek
2008-08-19 16:43 . 2006-12-07 20:54 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\ATI
2008-08-19 16:43 . 2008-08-19 16:43 <DIR> d-------- C:\Documents and Settings\Administrator
2008-08-11 20:59 . 2008-08-11 20:59 <DIR> d-------- C:\Documents and Settings\Steve Crow\Application Data\TmpRecentIcons
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-08-22 01:06 --------- d-----w C:\Program Files\Java
2008-08-21 23:47 --------- d-----w C:\Program Files\Google
2008-07-02 02:07 --------- d-----w C:\Documents and Settings\Steve Crow\Application Data\Apple Computer
.
------- Sigcheck -------
2004-08-04 06:00 17408 6a49a1934b4f720a7985c25fb1abc956 C:\WINDOWS\system32\svchost.exe
2004-08-04 06:00 506368 35f6a1080f5b6b29975b50add378f75f C:\WINDOWS\system32\winlogon.exe
2004-08-04 06:00 110592 ef87f3a0c7b97ea3b08b1a124fcb17f3 C:\WINDOWS\system32\services.exe
2004-08-04 06:00 14848 6ab0f894f39e720972f0c7ab3cac2e17 C:\WINDOWS\system32\lsass.exe
2005-06-10 20:17 57856 ad3d9d191aea7b5445fe1d82ffbb4788 C:\WINDOWS\$hf_mig$\KB896423\SP2QFE\spoolsv.exe
2005-06-10 19:53 58880 a9c352fb894a1a96071c37214ea9b89a C:\WINDOWS\system32\spoolsv.exe
.
((((((((((((((((((((((((((((( snapshot@2008-08-24_22.10.41.84 )))))))))))))))))))))))))))))))))))))))))
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{38E77F06-89FC-44f5-B3AB-11DDEB791947}"= "C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll" [2006-03-23 18:40 94208]
[HKEY_CLASSES_ROOT\clsid\{38e77f06-89fc-44f5-b3ab-11ddeb791947}]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 12:24 1694208]
"SsAAD.exe"="C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe" [2006-05-08 06:17 81920]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [2006-05-01 03:07 843776]
"ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" [2006-01-02 18:41 45056]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-12-09 21:29 49152]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2008-01-10 16:27 385024]
"IntelliPoint"="C:\Program Files\Microsoft IntelliPoint\point32.exe" [2005-03-23 19:26 217088]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-01-15 04:22 267048]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 04:27 144784]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2006-12-07 20:46:09 24576]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2005-11-04 16:04:48 176128]
KODAK Software Updater.lnk - C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe [2004-02-13 15:12:08 16423]
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dllschannel.dlldigest.dllmsnsspc.dll
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"=
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
R0 atiide;atiide;C:\WINDOWS\system32\DRIVERS\atiide.sys [2006-09-14 04:45]
.
Contents of the 'Scheduled Tasks' folder
2008-02-14 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 15:57]
.
**************************************************************************
catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-08-25 22:09:20
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\system32\ati2evxx.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\SoftwareDistribution\Download\66b1d8e81a20b4b541ab3e558f2fd638\update\update.exe
.
**************************************************************************
.
Completion time: 2008-08-25 22:15:14 - machine was rebooted
ComboFix-quarantined-files.txt 2008-08-26 02:15:04
ComboFix2.txt 2008-08-25 02:11:24
Pre-Run: 68,771,074,048 bytes free
Post-Run: 68,747,022,336 bytes free
113 --- E O F --- 2007-12-21 08:40:05
HJT:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:18:43 PM, on 8/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\SoftwareDistribution\Download\66b1d8e81a20b4b541ab3e558f2fd638\update\update.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061207
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.frontiernet.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {38E77F06-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: (no name) - {38E77F01-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: FrontierBA BHO - {A93A3CC1-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O3 - Toolbar: &Frontier Browser Assistant - {A93A3CC9-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{0F894104-4D6F-4FBA-B806-707EB25A5775}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{34E74477-966D-427F-837F-B641595C560E}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\..\{0F894104-4D6F-4FBA-B806-707EB25A5775}: NameServer = 208.67.220.220,208.67.222.222
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
--
End of file - 6610 bytes
Thanks!
Yes, that is fine :)
Have you set these?
O17 - HKLM\System\CCS\Services\Tcpip\..\{0F894104-4D6F-4FBA-B806-707EB25A5775}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{34E74477-966D-427F-837F-B641595C560E}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\..\{0F894104-4D6F-4FBA-B806-707EB25A5775}: NameServer = 208.67.220.220,208.67.222.222
They are OpenDNS DNS servers, which means that your internet connection comes via OpenDNS now.
No I haven't set any of those. I do believe that they have Frontier DSL if that helps any.:)
Thanks for the info.
Then we'll check this:
Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://download.bleepingcomputer.com/lonny/Fixwareout.exe
Save it to your desktop and run it. Click Next, then Install, make sure Run fixit is checked and click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.
Once the desktop loads, post the text that will open (report.txt) and a new Hijackthis log in the forum please.
OK. FixWareOut seemed to run through with no probs. Here are the logs.
FWO:
Username "Ethel Crow" - 08/27/2008 21:27:02 [Fixwareout edited 9/01/2007]
~~~~~ Prerun check
Successfully flushed the DNS Resolver Cache.
System was rebooted successfully.
~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=""
....
....
~~~~~ Misc files.
....
~~~~~ Checking for older varients.
....
~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\run]
"SoundMAXPnP"="C:\\Program Files\\Analog Devices\\Core\\smax4pnp.exe"
"ATICCC"="\"C:\\Program Files\\ATI Technologies\\ATI.ACE\\cli.exe\" runtime -Delay"
"DVDLauncher"="\"C:\\Program Files\\CyberLink\\PowerDVD\\DVDLauncher.exe\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\QTTask.exe\" -atboottime"
"IntelliPoint"="\"C:\\Program Files\\Microsoft IntelliPoint\\point32.exe\""
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0_07\\bin\\jusched.exe\""
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\run]
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"SsAAD.exe"="C:\\PROGRA~1\\Sony\\SONICS~1\\SsAAD.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it...
~~~~~ End report ~~~~~
HJT:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:49:20 PM, on 8/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\SoftwareDistribution\Download\66b1d8e81a20b4b541ab3e558f2fd638\update\update.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/frontiersidebar.jsp?p=CI
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061207
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.frontiernet.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {38E77F06-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: (no name) - {38E77F01-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: FrontierBA BHO - {A93A3CC1-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O3 - Toolbar: &Frontier Browser Assistant - {A93A3CC9-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{0F894104-4D6F-4FBA-B806-707EB25A5775}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{34E74477-966D-427F-837F-B641595C560E}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\..\{0F894104-4D6F-4FBA-B806-707EB25A5775}: NameServer = 208.67.220.220,208.67.222.222
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
--
End of file - 6730 bytes
Thanks!
Now lets check some settings on your system.
(2000/XP) Only
In the windows control panel. If you are using Windows XP's Category View, select the Network and Internet Connections category otherwise double click on Network Connections. Then right click on your default connection, usually local area connection for cable and dsl, and left click on properties. Click the Networking tab. Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says Obtain DNS servers automatically
Press OK twice to get out of the properties screen and reboot if it asks.
Open HijackThis, click do a system scan only and checkmark these:
O17 - HKLM\System\CCS\Services\Tcpip\..\{0F894104-4D6F-4FBA-B806-707EB25A5775}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{34E74477-966D-427F-837F-B641595C560E}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\..\{0F894104-4D6F-4FBA-B806-707EB25A5775}: NameServer = 208.67.220.220,208.67.222.222
Close all windows including browser and press fix checked.
Reboot.
Post back a fresh HijackThis log.
OK. I set the DNS to Obtain Automatically, and ran HJT. Only one of the 3 entries (O17 - HKLM\System\CCS\Services\Tcpip\..\{34E74477-966D-427F-837F-B641595C560E}: NameServer = 208.67.220.220,208.67.222.222) you had listed showed up in HJT so I checked that one and clicked Fix. I will post the HJT log below. I have another question. Do you think I should delete the second user acct AND profile before we go any further? I know you had mentioned that as long as I was running everything from an Admin account (both accts are Admin) that it would be ok, but I logged into the second profile, and everything is still disabled, it still says Virus Alert by the clock, My Computer and all the drives are still hidden, etc etc. (I hope I didn't re-infect the computer by doing so). I think the owner told me it was ok to get rid of his user acct & profile (he said there was nothing he needed to save on his side), but definately save his wife's profile. I will double check with him tomorrow at work. I've been running everything from the wife's side. Here is the HJT Log. I ran HJT BEFORE I logged into his profile. Sorry this is so long, but I think it's important for you to know what I did so that you can provide the proper assistance to help me. Thanks again for your time, patience and help!
HJT:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:40:15 PM, on 8/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/frontiersidebar.jsp?p=CI
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061207
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.frontiernet.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {38E77F06-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: (no name) - {38E77F01-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: FrontierBA BHO - {A93A3CC1-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O3 - Toolbar: &Frontier Browser Assistant - {A93A3CC9-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
--
End of file - 6230 bytes
No, just post also HijackThis log from every account :)
I spoke to my co-worker today and he gave me the ok to delete his acct. He said he has absolutly nothing on his side that needs to be saved. If you think this will make the task of cleaning this computer out easier, then we can delete it. If not I can try to get HJT to run on his side and post the log file. What do you think?
Please post HJT log from co-worker account that we can see what there is wrong :)
OK. Here is the HJT log from his profile.
HJT:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:20: VIRUS ALERT!, on 8/31/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061207
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/frontiersidebar.jsp?p=CI
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061207
R3 - URLSearchHook: (no name) - {38E77F06-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: (no name) - {38E77F01-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: FrontierBA BHO - {A93A3CC1-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O3 - Toolbar: &Frontier Browser Assistant - {A93A3CC9-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm
--
End of file - 6524 bytes
Thanks!
Do this below in his profile, please:
Download SDFix (http://downloads.andymanchesta.com/RemovalTools/SDFix.exe) and save it to your Desktop.
Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)
Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.
Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
OK. I was able to run SDFix from HIS profile. I will post the logfile below along with the logfile from HJT. Thanks!
SDFix:
SDFix: Version 1.220
Run by Steve Crow on Mon 09/01/2008 at 22:13
Microsoft Windows XP [Version 5.1.2600]
Running From: C:\sdfix
Checking Services :
Restoring Default Security Values
Restoring Default Hosts File
Rebooting
Checking Files :
No Trojan Files Found
Folder C:\Documents and Settings\Steve Crow\Application Data\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#w*w.redtube.com - Removed
Removing Temp Files
ADS Check :
Final Check :
catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-09-01 22:21:44
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden services & system hive ...
scanning hidden registry entries ...
scanning hidden files ...
scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0
Remaining Services :
Authorized Application Key Export:
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"="C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe:*:Enabled:Kodak Software Updater"
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"="C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe:*:Enabled:EasyShare"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
Remaining Files :
Files with Hidden Attributes :
Tue 19 Dec 2006 211 A.SHR --- "C:\BOOT.BAK"
Mon 7 Jul 2008 1,429,840 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 7 Jul 2008 4,891,472 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Mon 18 Aug 2008 1,832,272 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Thu 7 Dec 2006 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch1\lock.tmp"
Thu 7 Dec 2006 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch2\lock.tmp"
Thu 7 Dec 2006 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch3\lock.tmp"
Thu 7 Dec 2006 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch4\lock.tmp"
Thu 7 Dec 2006 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch5\lock.tmp"
Thu 7 Dec 2006 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch6\lock.tmp"
Finished!
HJT:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:26:46, on 9/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061207
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/frontiersidebar.jsp?p=CI
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061207
R3 - URLSearchHook: (no name) - {38E77F06-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: (no name) - {38E77F01-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: FrontierBA BHO - {A93A3CC1-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O3 - Toolbar: &Frontier Browser Assistant - {A93A3CC9-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm
--
End of file - 6392 bytes
Open HijackThis, click do a system scan only and checkmark this:
O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm
Close all windows including browser and press fix checked.
Reboot.
Delete this:
C:\WINDOWS\privacy_danger
Empty Recycle Bin.
Post back a fresh HijackThis log and tell me if any issues left?
OK. I followed your instructions. Here is a HJT log from HIS profile.
HJT HIS:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:49:26, on 9/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061207
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/frontiersidebar.jsp?p=CI
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061207
R3 - URLSearchHook: (no name) - {38E77F06-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: (no name) - {38E77F01-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: FrontierBA BHO - {A93A3CC1-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O3 - Toolbar: &Frontier Browser Assistant - {A93A3CC9-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
--
End of file - 6332 bytes
And a HJT Log from HER profile.
HJT HER:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:54:24 PM, on 9/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/frontiersidebar.jsp?p=CI
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061207
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.frontiernet.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {38E77F06-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: (no name) - {38E77F01-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: FrontierBA BHO - {A93A3CC1-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O3 - Toolbar: &Frontier Browser Assistant - {A93A3CC9-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
--
End of file - 6228 bytes
So far his side seems good. Her side however has lost the Icon for My Computer and Windows Explorer. The Icon itself is there, but it is a default white icon with the 3 dots in the middle for My Computer, and what looks like the DOS Icon for Windows Explorer. When you goto the properties of either one and click change icon, you can browse to explorer.exe, open it, see the icons, click on the one you want, but then it won't change it. I think at some point Explorer.exe got corrupted. Is there a fix for this?
This (http://techrepublic.com.com/5208-11184-0.html?forumID=47&threadID=182437) might help.
Also there is no antivirus installed:
Looking over your log, it seems you don't have any evidence of an anti-virus software.
Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software from one these excellent vendors NOW:
1) Antivir PersonalEdition Classic (http://www.free-av.com/)- Free anti-virus software for Windows. Detects and removes more than 50,000 viruses. Free support.
2) avast! 4 Home Edition (http://www.avast.com/eng/avast_4_home.html) - Anti-virus program for Windows. The home edition is freeware for noncommercial users.
3) AVG Anti-Virus Free Edition (http://free.grisoft.com/ww.homepage) - Free edition of the AVG anti-virus program for Windows.
It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.
Yes, I am aware that there is no AV software on this computer. They have purchased Norton 360 I believe, but could not install it because the computer was to infected. Also they have ordered more RAM becuase the computer currently has 256MB in it. Hardly enough to even boot it up. When I return the computer to them they will install the AV Software. I will install all the MS Patches and the RAM before returning the computer to them. Is there anything else that needs to be done? BTW, the Icon for My Computer is there, it just doesn't look like My Computer. It looks like a little white sheet with three dots in the middle of it. When you goto the Properties page and click Change Icon, then select the Icon that looks like my computer, nothing happens. Perhaps installing SP3 will replace explorer.exe and fix it? I'm not sure. Thanks!
You may want to try this (http://www.bleepingcomputer.com/forums/topic43051.html) for that My Computer icon issue.
OK. I have resolved the My Computer and Windows Explorer Icon issue by doing the following:
My Computer Icon:
Right click on desktop
Left click on Properties
Click the Desktop Tab
Click Customize Desktop button
Highlight My Computer (left click once on it)
then click the Restore Default button.
Click OK
Click Apply
Click OK
DONE!
Windows Explorer Icon:
Click Start>My Computer
Click Tools>Folder Options...
Click the View Tab then click on Show Hidden Files and Folders
Click Apply>OK
Browse to C:\Documents and Settings\Username\Local Settings\Application Data
and delete the IconCache.db file.
Do this for each profile on the computer.
Reboot.
After Rebooting I returned it back to Do Not Show Hidden Files and Folders
Done!
Is there anything else that needs to be done? I have installed SP3 and I am now waiting for the RAM. Otherwise it seems pretty good so far. :bigthumb:
Great :)
See below for my instructions:
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
Looking over your log, it seems you don't have any evidence of an anti-virus software.
Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software from one these excellent vendors NOW:
1) Antivir PersonalEdition Classic (http://www.free-av.com/)- Free anti-virus software for Windows. Detects and removes more than 50,000 viruses. Free support.
2) avast! 4 Home Edition (http://www.avast.com/eng/avast_4_home.html) - Anti-virus program for Windows. The home edition is freeware for noncommercial users.
3) AVG Anti-Virus Free Edition (http://free.grisoft.com/ww.homepage) - Free edition of the AVG anti-virus program for Windows.
It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.
Looking over your log, it seems you don't have any evidence of a third party firewall.
As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:
1) Comodo (http://www.personalfirewall.comodo.com/) (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage")
2) Online Armor (http://www.tallemu.com/online_armor_free.html)
3) Sunbelt/Kerio (http://www.sunbelt-software.com/Kerio-Download.cfm)
4) Agnitum (http://www.agnitum.com/products/outpostfree/download.php)
5) ZoneAlarm (http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?dc=12bms&ctry=US&lang=en&lid=nav_za) (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)
If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.
Now lets uninstall ComboFix:
Click START then RUN
Now type Combofix /u in the runbox and click OK
Next we remove all used tools.
Please download OTCleanIt (http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe) and save it to desktop.
Double-click OTCleanIt.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.
Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
You can find instructions on how to enable and re-enable system restore here:
Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)
Re-enable system restore with instructions from tutorial above
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:
Malwarebytes' Anti-Malware Setup Guide (http://www.bfccomputers.com/forum/index.php?showtopic=1644)
Malwarebytes' Anti-Malware Scanning Guide (http://www.bfccomputers.com/forum/index.php?showtopic=1645)
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.
Here are some additional utilities that will enhance your safety
MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)
Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!
The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.
Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://forums.spybot.info/showthread.php?t=279)
Happy surfing and stay clean! :bigthumb:
OK. I just want to take a moment to say thank you Shaba for your time, patience, expertise, and help in cleaning this computer up. The computer is back to normal. You guys truly are great people. Thanks again and have a great weekend! :bigthumb:
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.
Note: If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.
If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.