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Amooni
2008-08-23, 11:18
Hello,

i Need help bacuse i cant install any anti-virus program at all and it showes me an erro when i tried to setup it says
" This windows installer service could not be accessed. this can occur if the windows installer is not correctly installed. Contact your support personal for assistance. "

* my windows is vista and i used to use kaspersky anti-virus and i'm trying to install Norton anti-virus.

Thanks

i'm looking forword to hering an answer for my problem.

Amooni

tashi
2008-08-23, 18:30
Hello Amooni,

This is the malware removal forum and the procedure is here:
"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

Otherwise you could post your question in the Tavern.
http://forums.spybot.info/forumdisplay.php?f=19

Best regards.

Amooni
2008-08-24, 09:55
these informations were showing when i make updating om "online kaspersky scanner" and the scanning repotr was empty so what should i do

Program is starting. Please wait...
Update source selected: http://www.kaspersky.com
Downloading file: packages/kos-extras.jar
Program has started.

Program database is being updated. Please wait...
Update source selected: http://dnl-19.geo.kaspersky.com/
Downloading file: index/master.xml.klz
Downloading file: diffs/bases/five/avc/kavset.xml.obn
Downloading file: diffs/bases/five/avc/fa001.avc.paq
Downloading file: diffs/bases/five/avc/base057c.avc.th3

Starting Java applet has failed! Please go online to use this program.
Downloading file: diffs/bases/five/avc/base341c.avc.ls0
Downloading file: bases/five/avc/base342c.avc
Downloading file: bases/five/avc/base343c.avc
Downloading file: bases/five/avc/base344c.avc
Downloading file: bases/five/avc/base345c.avc
Downloading file: bases/five/avc/base346c.avc
Downloading file: diffs/bases/five/avc/dailyc.avc.izd
Downloading file: diffs/bases/five/avc/ext052c.avc.9zu
Downloading file: diffs/bases/five/avc/ext054c.avc.mcs
Downloading file: diffs/bases/five/avc/daily-ec.avc.sgh
Downloading file: diffs/bases/five/avc/base057.avc.aem
Downloading file: diffs/bases/five/avc/daily.avc.5_x
Downloading file: diffs/bases/five/avc/fa.avc.z5n
Downloading file: diffs/bases/five/avc/avp.set.4kg
Downloading file: diffs/bases/five/avc/avp_ext.set.xpv
Downloading file: diffs/bases/five/avc/avp_x.set.w5c
Downloading file: diffs/bases/five/avc/avp.klb.iav
Database is updated. Ready to scan.

tashi
2008-08-28, 17:21
http://forums.spybot.info/showthread.php?t=33313