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View Full Version : Think Spybot is giving me a false positive . . .



besbaum
2008-08-25, 09:27
Spybot is continually coming up that I have a Hupigon13 trojan. It tries to remove it; but it still shows up after I reboot and run Spybot again.

I also used XoftSpySE (paid version -- to get rid of what it found) -- but the Hupigon13 wasn't one of the things it found. The items were fairly lowkey.

Ran a PandaScan -- it came up with only a few minor tracking and cookie items -- not the Hupigon13 item.

When my PC boots, it is now constantly telling me I don't have a "Genunine" version of Windows -- but goes to the genuine site and says I'm okay.

I'm not sure if I have a real problem or not? Could Spybot be wrong?

Logfile of HijackThis v1.99.1
Scan saved at 1:06:00 PM, on 8/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\PROGRA~1\PANASO~1\REMOTE~1\KaNTSRV.exe
C:\WINNT\system32\nvsvc32.exe
C:\PROGRA~1\PANASO~1\TRAPMO~1\Trapmnnt.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINNT\system32\devldr32.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\system32\WgaTray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\CPal\CPal.exe
C:\WINNT\system32\Tablet.exe
C:\WINNT\system32\WTablet\TabUserW.exe
C:\WINNT\system32\Tablet.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\mantispm.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Spyware Programs\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Cookie Pal.lnk = C:\Program Files\CPal\CPal.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D6376DD2-C2BD-49B2-A1B1-138F869633F3} (ASPRO Installer Class) - http://acs.pandasoftware.com/activescanpro/as5/asproinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINNT\System32\drivers\CDAC11BA.EXE
O23 - Service: CL500_510 Remote Server - Matsushita Electric Industrial Co., Ltd. - C:\PROGRA~1\PANASO~1\REMOTE~1\KaNTSRV.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: Panasonic Trap Monitor Service - Panasonic - C:\PROGRA~1\PANASO~1\TRAPMO~1\Trapmnnt.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINNT\system32\Tablet.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe

I almost forgot -- the PandaScan said my ZoneAlarm Security was switched to "off", and not updated. By everything I can tell, ZoneAlarm is running fine. It may not have the most up-to-date -- but within few weeks at least. I always thought PandaScan was a decent scanning tool.

pskelley
2008-08-26, 15:31
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Let's start with some information.

1) This is the malware removal forum, though malware may be hidden on your computer. none is showing in the out of date HJT log you posted.

2) I am finding most issues with malware being falsly identified is caused by out of date Spybot S&D programs, see this:
Spybot-S&D 1.6 has arrived! 8. July 2008
http://www.safer-networking.org/en/
http://www.safer-networking.org/en/news/2008-07-08.html

3) I will also post these links for you:
http://forums.spybot.info/forumdisplay.php?f=4 <<< Spybot forum
http://forums.spybot.info/forumdisplay.php?f=16 <<< false positives

4) Hupigon13 trojan <<< be aware if this trojan is on your computer it is very serious, see this:
http://www.midsummerseve.com/thread/94490/1/hupigon13_trojan_virus_on_my_computer

6) Ask Panda questions:
http://www.pandasecurity.com/homeusers/support/

7) Ask Zone Alarm questions:
http://forums.zonealarm.org/zonelabs/

8) If you need continued help at the malware forum, read and follow the directions, including posting the correct HJT log.
I will need to know about any symptoms of malware and any error message from Windows "word for word".

Thanks

besbaum
2008-08-27, 06:34
Thanks for the advice. I downloaded the newer version of Spybot, and it's not showing anything about Hupigon13.

I really try and keep my computer clean, and knew the Hupigon13 was a serious threat. At that point I was trying to limit my activity until I could get it resolved. Fortunately it did end up being a "false positive".

I appreciate the work you guys do!

pskelley
2008-08-27, 14:24
Thanks for the feedback, if you have no other malware issues, I will leave you with this information.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/miekiemoes/Links.html