Final virus cleanup

[Gregxpe]

Hello, Had some virus cleanup work to do. I couldn't get Symantec to install properly so I used Antivir and cleaned most problems. This is what I'm left with. Should I find the html files and delete them?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:31:31 AM, on 8/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\hphmon06.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=http%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl&bsv=1k96igf4806cy&ltmpl=default&ltmplcache=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

--
End of file - 7047 bytes


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, August 26, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, August 26, 2008 02:33:53
Records in database: 1146436
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan statistics:
Files scanned: 197361
Threat name: 2
Infected objects: 3
Suspicious objects: 0
Duration of the scan: 06:12:29


File name / Threat name / Threats count
C:\Documents and Settings\Zach\Local Settings\Temporary Internet Files\Content.IE5\1NRJPLSE\eifr[1].htm Infected: Trojan-Downloader.JS.Small.bp 1
C:\Documents and Settings\Zach\Local Settings\Temporary Internet Files\Content.IE5\IFWHEHCV\eifr[1].htm Infected: Trojan-Downloader.JS.Small.bp 1
C:\Program Files\Online Services\AOL90US\comps\toolbar\toolbr.EXE Infected: not-a-virus:AdWare.Win32.SearchIt.t 1

The selected area was scanned.


Any other suggestions?

[shelf life]

hi Gregxpe,

looks like you have been here before. you can manually delete those temp files or you can get atfcleaner. it will do it for you with a click or two. not a bad idea to use it on a regular basis.

http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25

[Gregxpe]

Thanks for responding. I've had a few posts as I've fixed several friends computers. I ran ATF-cleaner and about 661 MB was cleaned. I'm having trouble getting XP SP3 installed now. I get a blue screen upon boot up after installing SP3. I can boot in safe mode and perform a restore tp SP2. Do you know of a way to see the blue screen messages as they dissappear quickly and attempt to reboot the machine or ask how to boot like normal or safe mode? Is there a log file I could look at?

[shelf life]

in XP pro. you might find a log here:

start>control panel> performance and maintenance>Admin tools>event viewer.

some links:

http://www.ehow.com/how_4424567_troubleshoot-after-installing-xp-sp3.html?ref=fuel&utm_source=yahoo&utm_medium=ssp&utm_campaign=yssp_art

http://blogs.pcworld.com/tipsandtweaks/archives/006934.html

http://www.pcauthority.com.au/News/111009,windows-xp-sp3-woes-mount.aspx

http://www.osnews.com/story/19738

[Gregxpe]

Thanks for the info. The eHow link article was excellent and easy. I followed the 5 steps and everything seems to be working. I think additional updates are downloading now. I tried 3 previous times to get SP3 installed. I tried putting fix KB953356 on previously thinking this would correct the problem but it didnt. One other question - I have Superantispyware already loaded on the machine. Would you leave it on or uninstall and use either Spybot or Spyblaster?

[shelf life]

hi Gregxpe,

ok good you got SP3.


I have Superantispyware already loaded on the machine. Would you leave it on or uninstall and use either Spybot or Spyblaster?

you are referring to spywareblaster, correct?
link:
http://www.javacoolsoftware.com/spywareblaster.html

and not spyblaster:
http://www.spyblaster.com/

i would leave it(spywareblaster) on the machine. iam not familiar with spyblaster, it may be fine but i would stick with a proven antimalware app.

i have never used spywareblaster but i think it is a content blocking app. blocks malicious activeX, cookies, web sites via a host file etc its not a malware removing application. you can keep spybot and superantispyware if you want. I think at least two antimalware apps is enough.

the only problems that might arise is if both of them have real time protection components that run in the background. then they can conflict and overlap in what they do as well as chew up cpu cycles.

iam not familiar with spybots tea timer but i think it can perform some of the same functions as spywareblaster. I dont really use malware apps on my main machine. you could try spywareblaster out-- see how it goes.

heres some tips to avoid malware:

My Top Ten List
The Short Version:

1) Keep your OS, (Windows) browser (IE, FireFox) and software up to date.
2) Know what you are installing to your computer. Alot of software can come with unwanted add-ons. Do you trust the source?
3) Install, keep updated: antivirus and two anti-malware applications.
4) Don't click on links or install files you receive via E-Mail, IM, Chat Rooms or Social Sites, no matter how tempting or legitimate the message may be.
5) Don't click on ads/pop ups or offers from websites to install software to your computer.
6) Don't click on offers to "scan" your computer.
7) Set up and use limited accounts rather than administrator accounts.
8) Install and understand the limitations of a third party software firewall.
9) Consider using an alternate browser and E-mail client.
10) If your habits include visiting or installing files from: warez, crack sites or p2p networks you are much more likely to encounter malicious code. Do you trust the source?

[Gregxpe]

Thanks again, Yes, I mean't SpywareBlaster. Trying to decide what the best 2 anti-malware apps are. I've see where others have suggested
Malwarebytes' Anti-Malware which did detect some additional items than other anti-malware products. Choosing 2 of these can be confusing.
Thanks for all you help and advice.

[shelf life]

hi Gregxpe

your welcome. Malwarebytes is a good one to have also. No harm in having three on your computer. Your first line of defense is you. The majority of malware is installed by the user, no amount of software can save you from your own actions. happy safe surfing out there.