Please help- virtumonde problem

[surround]

Hello,

Yesterday I got the Virtumonde Trojan and also something else on my laptop and after reading this forum and following what it was said in the "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)" I understood that I have to ask for help because Spybot Search & Destroy cannot get rod of this Troja.
So, I posted my HijackThis Logfile hoping that someone can help me:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:04:59, on 30.08.2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Launch Manager\WLBTTray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {DFFA99DF-4AAD-4663-B1C7-C92AD8111BCB} - C:\WINDOWS\system32\ddcYoLEt.dll (file missing)
O2 - BHO: (no name) - {FCA01F5E-0C06-4CAC-B55D-623DA7D73976} - C:\WINDOWS\system32\cbXPGASi.dll (file missing)
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [LaunchAp] "C:\Program Files\Launch Manager\LaunchAp.exe"
O4 - HKLM\..\Run: [HotkeyApp] "C:\Program Files\Launch Manager\HotkeyApp.exe"
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [NodLogin] "C:\Program Files\ESET\ESET NOD32 Antivirus\nodlogin.exe" /o
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [a41f9e96] rundll32.exe "C:\WINDOWS\system32\mukvftea.dll",b
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1175296490546
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - Winlogon Notify: ddcYoLEt - ddcYoLEt.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 8713 bytes



Hopefully I did all you asked for but please forgive me if I forgot something.
Thank you in advance for any help.

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Make sure you read and follow the directions, anything else will slow the process and waste both of our time. I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
This can be a tough infection to remove so do not expect fast or easy.

I see evidence of two antivirus programs running: Symantec Shared & ESET NOD32 Antivirus and we only want to run one. Uninstall one of those, if you are having issues doing that, make me aware and I will provide links to removeal tools.
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2000031316555206
"Microsoft recommends that you have only one anti-virus program installed on your computer."
http://www.washingtonpost.com/wp-dyn/content/article/2005/12/03/AR2005120300087.html
http://www.smartcomputing.com/editorial/article.asp?article=articles/2003/s1407/38s07/38s07.asp

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.

Remove any old copies of combofix before you proceed.

Thanks to sUBs and anyone else who helped with this fix.

It is important that it is saved directly to your Desktop.

Download ComboFix from Here (http://download.bleepingcomputer.com/sUBs/ComboFix.exe) to your Desktop

Double click combofix.exe and follow the prompts.
When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Post the combofix log and a new HJT log.

Tutorial
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Thanks

[surround]

Thank you for the reeplay.
Sadly I cannot get rid of Symantec even with the help of their web services. If you can give a hand with this I would much apreciate it.

This are the logs you asked for. Hope I done everithing write.
Thank you.



ComboFix 08-08-30.03 - Owner 2008-08-31 18:21:23.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.556 [GMT 3:00]
Running from: C:\Documents and Settings\Owner\Desktop\ComboFix.exe
* Created a new restore point
* Resident AV is active


WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Owner\Application Data\macromedia\Flash Player\#SharedObjects\FXWKDVBG\bin.clearspring.com
C:\Documents and Settings\Owner\Application Data\macromedia\Flash Player\#SharedObjects\FXWKDVBG\bin.clearspring.com\clearspring.sol
C:\Documents and Settings\Owner\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#bin.clearspring.com
C:\Documents and Settings\Owner\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#bin.clearspring.com\settings.sol
C:\Documents and Settings\Owner\Cookies\Owner@clicktorrent[2].txt
C:\Documents and Settings\Owner\Cookies\Owner@www.clicktorrent[1].txt
C:\Documents and Settings\Owner\Application Data\macromedia\Flash Player\#SharedObjects\R5AUZMFD\bin.clearspring.com
C:\Documents and Settings\Owner\Application Data\macromedia\Flash Player\#SharedObjects\R5AUZMFD\bin.clearspring.com\clearspring.sol
C:\Documents and Settings\Owner\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#bin.clearspring.com
C:\Documents and Settings\Owner\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#bin.clearspring.com\settings.sol
C:\WINDOWS\BMa72cad0a.txt
C:\WINDOWS\BMa72cad0a.xml
C:\WINDOWS\cookies.ini
C:\WINDOWS\system32\aetfvkum.ini
C:\WINDOWS\system32\iSAGPXbc.ini
C:\WINDOWS\system32\iSAGPXbc.ini2
C:\WINDOWS\system32\lsprst7.dll
C:\WINDOWS\system32\mcrh.tmp
C:\WINDOWS\system32\mukvftea.dll
C:\WINDOWS\system32\qdijmfqk.ini
C:\WINDOWS\system32\ssprs.dll
C:\WINDOWS\system32\yfmqfwry.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_6TO4
-------\Service_6to4


((((((((((((((((((((((((( Files Created from 2008-07-28 to 2008-08-31 )))))))))))))))))))))))))))))))
.

2008-08-30 19:49 . 2008-08-30 19:59 <DIR> d-------- C:\Program Files\SpywareBlaster
2008-08-30 19:49 . 2008-08-30 19:59 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-08-30 19:46 . 2008-08-30 19:46 <DIR> d-------- C:\Documents and Settings\Owner\Application Data\ESET
2008-08-30 19:08 . 2008-08-30 19:48 127 --a------ C:\WINDOWS\wininit.ini
2008-08-30 00:38 . 2008-08-30 00:50 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-08-30 00:38 . 2008-08-30 02:06 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-08-30 00:32 . 2008-08-30 00:32 <DIR> d-------- C:\Program Files\Trend Micro
2008-08-30 00:24 . 2008-08-30 00:30 <DIR> d-------- C:\Program Files\Windows Live Safety Center
2008-08-28 22:20 . 2008-08-29 23:55 <DIR> d-------- C:\Program Files\Common Files\Real
2008-08-28 14:51 . 2008-08-28 14:51 <DIR> d-------- C:\Program Files\Common Files\Macrovision Shared
2008-08-28 14:51 . 2008-08-28 14:51 <DIR> d-------- C:\Documents and Settings\Owner\Application Data\Ldoce
2008-08-28 14:51 . 2008-08-28 14:51 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Macrovision
2008-08-28 14:51 . 2008-08-28 14:51 54,784 --a------ C:\WINDOWS\system32\drivers\CDAC11BA.EXE
2008-08-28 14:51 . 2008-08-28 14:51 12,464 --a------ C:\WINDOWS\system32\drivers\CdaC15BA.SYS
2008-08-28 14:51 . 2008-08-28 14:51 335 --a------ C:\WINDOWS\ldoce.dat
2008-08-28 14:50 . 2008-08-28 14:50 <DIR> d-------- C:\Program Files\Longman
2008-08-25 15:52 . 2008-08-04 23:31 1,252,693 --a------ C:\Pag-2.jpg
2008-08-25 15:52 . 2008-08-04 23:29 922,017 --a------ C:\Pag-1.jpg
2008-08-25 15:52 . 2008-08-24 17:25 84,992 --a------ C:\Regulament Doctorat.doc
2008-08-25 15:52 . 2008-08-07 10:00 41,984 --a------ C:\Plan pentru Teza.doc
2008-08-25 15:52 . 2008-08-05 22:16 29,784 --a------ C:\cv_franceza -reeditat.docx
2008-08-25 15:52 . 2008-08-03 02:18 17,249 --a------ C:\Bibliografie si Filmografie (Teza).docx
2008-08-15 19:25 . 2008-04-11 22:04 691,712 --------- C:\WINDOWS\system32\dllcache\inetcomm.dll
2008-08-15 19:25 . 2008-05-01 17:33 331,776 --------- C:\WINDOWS\system32\dllcache\msadce.dll
2008-07-23 20:55 . 2008-07-23 20:55 <DIR> d-------- C:\WINDOWS\system32\scripting
2008-07-23 20:55 . 2008-07-23 20:55 <DIR> d-------- C:\WINDOWS\system32\en
2008-07-23 20:55 . 2008-07-23 20:55 <DIR> d-------- C:\WINDOWS\system32\bits
2008-07-23 20:55 . 2008-07-23 20:55 <DIR> d-------- C:\WINDOWS\l2schemas
2008-07-23 20:52 . 2008-07-23 20:52 <DIR> d-------- C:\WINDOWS\ServicePackFiles
2008-07-23 20:20 . 2008-04-14 03:12 4,274,816 --------- C:\WINDOWS\system32\nv4_disp.dll
2008-07-23 20:19 . 2008-04-14 03:11 1,888,992 --------- C:\WINDOWS\system32\ati3duag.dll
2008-07-23 18:52 . 2008-07-23 18:52 <DIR> d-------- C:\WINDOWS\RegistryBooster 2
2008-07-23 18:44 . 2008-07-23 18:44 <DIR> d-------- C:\Documents and Settings\Owner\Application Data\Uniblue
2008-07-22 17:48 . 2008-07-22 17:48 <DIR> d-------- C:\WINDOWS\Applian FLV Player
2008-07-22 12:33 . 2008-07-22 18:46 69 --a------ C:\WINDOWS\NeroDigital.ini
2008-07-22 12:05 . 2008-08-30 19:47 <DIR> d-------- C:\Program Files\ESET
2008-07-22 12:05 . 2008-08-30 19:31 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\ESET
2008-07-22 09:41 . 2008-07-22 09:41 507 --a------ C:\WINDOWS\MugE.ini
2008-07-14 17:39 . 2008-07-23 18:51 <DIR> d-------- C:\Program Files\Common Files\Nero
2008-07-14 17:39 . 2008-07-14 17:39 <DIR> d-------- C:\Documents and Settings\Owner\Application Data\Nero
2008-07-07 23:26 . 2008-07-07 23:26 253,952 --------- C:\WINDOWS\system32\dllcache\es.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-08-31 15:04 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-08-31 15:02 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-08-31 15:02 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-08-29 06:39 --------- d-----w C:\Documents and Settings\All Users\Application Data\Microsoft Help
2008-08-26 05:15 --------- d-----w C:\Documents and Settings\Owner\Application Data\dvdcss
2008-07-26 16:26 --------- d-----w C:\Program Files\Common Files\Adobe
2008-07-26 16:25 --------- d-----w C:\Documents and Settings\Owner\Application Data\AdobeUM
2008-07-13 13:57 --------- d-----w C:\Program Files\Starcraft
2008-07-11 21:31 --------- d-----w C:\Program Files\Java
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2008-04-14 03:12 15360]
"Yahoo! Pager"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" [2007-03-27 17:22 4670968]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LaunchAp"="C:\Program Files\Launch Manager\LaunchAp.exe" [2005-07-25 16:36 32768]
"HotkeyApp"="C:\Program Files\Launch Manager\HotkeyApp.exe" [2006-04-19 20:03 65536]
"Wbutton"="C:\Program Files\Launch Manager\Wbutton.exe" [2006-05-04 13:34 86016]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2006-03-23 11:17 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2006-03-23 11:13 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2006-03-23 11:17 118784]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2006-04-21 16:16 761946]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 04:27 144784]
"DAEMON Tools"="C:\Program Files\DAEMON Tools\daemon.exe" [2006-09-14 23:09 157592]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-02-16 12:54 282624]
"GrooveMonitor"="C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 07:00 33648]
"egui"="C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" [2008-01-30 12:37 1443072]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2008-04-14 03:12 110592 C:\WINDOWS\system32\bthprops.cpl]
"RTHDCPL"="RTHDCPL.EXE" [2006-07-21 16:56 16261632 C:\WINDOWS\RTHDCPL.EXE]
"SkyTel"="SkyTel.EXE" [2006-05-16 18:04 2879488 C:\WINDOWS\SkyTel.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2008-04-14 03:12 15360]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 03:38:16 29696]
Bluetooth Manager.lnk - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe [2006-04-07 18:37:00 1773568]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^Adobe Gamma.lnk]
backup=C:\WINDOWS\pss\Adobe Gamma.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2007-02-16 12:54 282624 C:\Program Files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SMSERIAL]
--a------ 2006-01-20 13:34 544768 C:\WINDOWS\sm56hlpr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

R1 Hotkey;Hotkey;C:\WINDOWS\system32\drivers\Hotkey.sys [2003-04-28 14:27]
S1 Wbutton;Wbutton;C:\WINDOWS\system32\drivers\Wbutton.sys []
.
- - - - ORPHANS REMOVED - - - -

BHO-{DFFA99DF-4AAD-4663-B1C7-C92AD8111BCB} - C:\WINDOWS\system32\ddcYoLEt.dll
BHO-{FCA01F5E-0C06-4CAC-B55D-623DA7D73976} - C:\WINDOWS\system32\cbXPGASi.dll
HKLM-Run-a41f9e96 - C:\WINDOWS\system32\mukvftea.dll
HKLM-Run-CtrlVol - C:\Program Files\Launch Manager\CtrlVol.exe
ShellExecuteHooks-{DFFA99DF-4AAD-4663-B1C7-C92AD8111BCB} - C:\WINDOWS\system32\ddcYoLEt.dll
Notify-ddcYoLEt - ddcYoLEt.dll


.
------- Supplementary Scan -------
.
R0 -: HKCU-Main,Local Page = hxxp://www.google.com/
R0 -: HKCU-Main,Start Page = hxxp://www.google.com/
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-08-31 18:26:31
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Launch Manager\WLBTTray.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHSP.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtProc.exe
C:\Program Files\Yahoo!\Messenger\Ymsgr_tray.exe
.
**************************************************************************
.
Completion time: 2008-08-31 18:34:48 - machine was rebooted
ComboFix-quarantined-files.txt 2008-08-31 15:34:43

Pre-Run: 27,998,642,176 bytes free
Post-Run: 27,928,477,696 bytes free

201 --- E O F --- 2008-08-29 06:39:24




===============================



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:42:41, on 31.08.2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Launch Manager\WLBTTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [LaunchAp] "C:\Program Files\Launch Manager\LaunchAp.exe"
O4 - HKLM\..\Run: [HotkeyApp] "C:\Program Files\Launch Manager\HotkeyApp.exe"
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [NodLogin] "C:\Program Files\ESET\ESET NOD32 Antivirus\nodlogin.exe" /o
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1175296490546
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 6873 bytes

[pskelley]

Symantec Removal information:
http://basconotw.mvps.org/SymRem.htm

or

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2001092114452606&nsf=nav.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=

I'll post that for you while I prepare the next instructions, may be an hour.

Thanks...Phil

[surround]

Hey, it worked :)

I think I got rid of the Symantec product.

Thank you very much.

Here is the current HJT Log (without Symantec) if it helps you:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:07:06, on 31.08.2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\Program Files\Launch Manager\WLBTTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [LaunchAp] "C:\Program Files\Launch Manager\LaunchAp.exe"
O4 - HKLM\..\Run: [HotkeyApp] "C:\Program Files\Launch Manager\HotkeyApp.exe"
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [NodLogin] "C:\Program Files\ESET\ESET NOD32 Antivirus\nodlogin.exe" /o
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1175296490546
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe

--
End of file - 6768 bytes



Waiting for furher instructions, I thank you.

Dan

[pskelley]

The BHO I am removing (Adobe) is damaged and not working right if at all. Reinstall it when we finish if you use it. I notice the version, if you are using out of date Adobe Reader, hackers are exploiting those versions:
Adobe Reader 9.0
http://www.filehippo.com/download_adobe_reader/

Follow carefully the numbered order:

1) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

2) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

3) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may results in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

4) Download Malwarebytes' Anti-Malware to your Desktop
http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file in your next reply.

Tell me how the computer is running now.

Thanks

[surround]

Thank you.
Here is the requested log.



Malwarebytes' Anti-Malware 1.25
Database version: 1101
Windows 5.1.2600 Service Pack 3

20:14:26 31.08.2008
mbam-log-08-31-2008 (20-14-26).txt

Scan type: Full Scan (C:\|)
Objects scanned: 113850
Time elapsed: 46 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\QooBox\Quarantine\C\WINDOWS\system32\mukvftea.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\QooBox\Quarantine\C\WINDOWS\system32\yfmqfwry.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{2FE390B6-FB31-48E2-8D14-5A0FEEDEF327}\RP173\A0072665.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{2FE390B6-FB31-48E2-8D14-5A0FEEDEF327}\RP173\A0072666.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{2FE390B6-FB31-48E2-8D14-5A0FEEDEF327}\RP173\A0072675.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{2FE390B6-FB31-48E2-8D14-5A0FEEDEF327}\RP177\A0073377.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{2FE390B6-FB31-48E2-8D14-5A0FEEDEF327}\RP177\A0073378.dll (Trojan.Vundo) -> Quarantined and deleted successfully.


My computer is working fine now. Thank you very much!
Lately the explorer sometimes chrashed and relunched. But now it seems that everything is ok. Is my computer clean now or there are some other things we have to do? I would much apreciate if you could give me some informations or some links that tell me how can I protect my PC for not having this problem again.

Thank you very very much Phil for helping me.

[pskelley]

Thanks for returning your information and the feedback, before we finish I will post information from security experts. After you read that information, if you still have questions, post them.

This is the next bridge we must cross: I am sure you saw this:
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Review that information to understand Recovery Console. Installation is optional but if you do not have the CD's needed, as is explained, it can be installed before we remove combofix.
If you do not have access to Recovery Console via a Windows CD, I strongly advise you to install this tool.
If you do not wish to install RC, let me know so I can continue with the cleanup.
If you install RC, post the C:\*CF-RC.txt*.

http://img.photobucket.com/albums/v666/sUBs/RC1-4.gif

Since we do not need to scan with combofix, click NO

http://img.photobucket.com/albums/v666/sUBs/RC_whatnext.gif

http://img.photobucket.com/albums/v666/sUBs/RC_AllDone.gif

Thanks...Phil

[surround]

I wanted to install RC in the beginning, as I was told in the ComboFix Tutorial, but a warning sign told me that "Setup cannot continue because the Version of Windows on your Computer is newer than the version on the CD."
It must be because I've installed SP3 a few months ago for security enhancement.
After clicking OK to that sign, the instalation started but I wasn't sure if that was ok so I stopped it.

So now I ask you what shall I do about it?

Gratitude for all the help,

Dan

[pskelley]

You are not using a CD are you? I understand the version for SP2 works for SP3 as long as you use the correct version.
You have Microsoft Windows XP Professional with SP3, so use the version for SP2. This one:
http://www.microsoft.com/downloads/details.aspx?FamilyId=535D248D-5E10-49B5-B80C-0A0205368124&displaylang=en

Download it to your Desktop and follow the example to drag it to the combofix icon. Remember to choose NO, there is no reason to run combofix again. Post the log as suggested.
If that will not work, we will have to skip the installation.

Thanks

[surround]

I hope I didn't do anything wrong but, before you ansered me, I installed RC with may Laptop Windows XP SP2 CD as was written in the CF Tutorial after reading more careful the CF tutorial, that stated the posibility to install RC from SP2 to SP3 sistems.

The instalation went without problems, but now I cannot find the C:\*CF-RC.txt*

What I can show you is the boot.ini file, that reveals the RC on this sitem:

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons


Please forgive me if I have done something wrong.

Thank you,

surround

[pskelley]

Looks like it was installed right, here is some information about RC:
http://support.microsoft.com/kb/314058
http://support.microsoft.com/kb/307654
Recovery Console is a tool that will allow you to recover from a catastrophic system failure, so let's hope you never need it. Many experts believe Microsoft should have installed it by default.

Remove combofix from the computer like this:

Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png

Clean infected System Restore files like this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Run MBAM again to be sure we got all of the junk, no need to post a clean scan result.

Update ESET NOD32 Antivirus and scan your system to be sure the program is working right and scanning clean.

I'll post this information for you now so you can benefit from it.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/miekiemoes/Links.html

[surround]

Thank you Phil for everything you and this comunity have done for me. Thank you very very much for the help and for tis useful informations.

My gratitude to you and your help,

surround