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troublemotif
2008-09-06, 00:02
I followed procedures for posting but have run into a problem with scanning with s&d in safe mode. It runs through the first scan and finds virtumonde problems. I fix problems and re-run the scan. During the second scan I get a blue screen saying fatal error system has been shut down. I did update and immunize before running scan. I also downloaded and installed HJT and have a log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:43:39 PM, on 9/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qwest.live.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://qwest.live.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qwest.live.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qwest.live.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Qwest
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [b0952a2d] rundll32.exe "C:\WINDOWS\system32\suxhbtjl.dll",b
O4 - HKLM\..\Run: [BMb3a619b1] Rundll32.exe "C:\WINDOWS\system32\suvrktvp.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Qwest Live - {32386EB3-0FF7-4F43-81ED-6FEADF4BF7BE} - http://qwest.live.com (file missing) (HKCU)
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://site.ebrary.com/lib/cecybrary/support/plugins/ebraryRdr.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs: azzvtr.dll
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe

--
End of file - 5925 bytes


I have multiple pop-ups and redirects while browsing. Please Help!!!
I probably contracted this junk from P2P. I am now uninstalling UTORRENT ad swearing that off completely!
:mad:
ken545
2008-09-06, 13:38
Hello

Welcome to Safer Networking.

Please read Before You Post (http://forums.spybot.info/showthread.php?t=288)
That said, All advice given by anyone volunteering here, is taken at own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.

Glad your uninstalling uTorrent, I would like you to read this.


P2P (File Sharing ) programs form a direct conduit onto your computer, their security measures are easily circumvented, and Malware writers are increasingly exploiting them to spread their wares onto your computer. Further to that, if your P2P program is not configured correctly you may be sharing more files than you realise. There have been cases where people's Passwords, Address Books and other personal, private, and financial details have been exposed to the file sharing network by a badly configured program.

Many of the programs come bundled with other unwanted programs, but even the ones free of any bundled software are not safe to use.

This article from InfoWorld illustrates the dangers of a poorly configured P2P program.
http://www.infoworld.com/article/07/09/06/...ID-theft_1.html (http://www.infoworld.com/article/07/09/06/Seattle-man-arrested-for-p-to-p-ID-theft_1.html)

When you use them you are downloading software from an unknown source directly onto your computer, bypassing your Firewall and Anti-Virus software. Hardly surprising then that many of these Downloads are being targeted to carry infections.


Do this first...Important


Disable the TeaTimer, leave it disabled until we're done or it will prevent fixes from taking

Run Spybot-S&D in Advanced Mode.
If it is not already set to do this Go to the Mode menu select "Advanced Mode"
On the left hand side, Click on Tools
Then click on the Resident Icon in the List
Uncheck "Resident TeaTimer" and OK any prompts.
Restart your computer.<--You need to do this for it to take effect




Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

O4 - HKLM\..\Run: rundll32.exe "C:\WINDOWS\system32\suxhbtjl.dll",b G
O4 - HKLM\..\Run: [BMb3a619b1] Rundll32.exe "C:\WINDOWS\system32\suvrktvp.dll",s

O20 - AppInit_DLLs: azzvtr.dll




Please download Malwarebytes' Anti-Malware from Here (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html) or Here (http://www.besttechie.net/tools/mbam-setup.exe)

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
[b]Make sure that everything is checked, and click Remove Selected.<-- Don't forget this
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy and Paste the entire report in your next reply along with a New Hijackthis log.
troublemotif
2008-09-06, 20:59
Thanks for helping me! I can't believe the number of infections found. What a nasty. I have definitely learned a lesson about P2P!

Here are the logs....


Malwarebytes' Anti-Malware 1.26
Database version: 1120
Windows 5.1.2600 Service Pack 2

9/6/2008 11:45:02 AM
mbam-log-2008-09-06 (11-45-02).txt

Scan type: Quick Scan
Objects scanned: 51086
Time elapsed: 7 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 3
Registry Keys Infected: 14
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 31

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\mlJCssTl.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\azzvtr.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\tuvTjkll.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{699bb593-b339-4939-aa8f-b166d72b1faf} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\tuvtjkll (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{699bb593-b339-4939-aa8f-b166d72b1faf} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c17a43ba-6d87-4ffc-bca0-b1530ae7c72f} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{c17a43ba-6d87-4ffc-bca0-b1530ae7c72f} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{fed5af60-c930-4abe-943b-089342011ce9} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IProxyProvider (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{699bb593-b339-4939-aa8f-b166d72b1faf} (Trojan.Vundo.H) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\mljcsstl -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\mljcsstl -> Delete on reboot.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\tuvTjkll.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\mlJCssTl.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\lTssCJlm.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lTssCJlm.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\kfhyjokf.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\fkojyhfk.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rujgjnxs.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sxnjgjur.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\suxhbtjl.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ljtbhxus.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tbbrwekk.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\kkewrbbt.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\vtUkIcDW.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\WDcIkUtv.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\WDcIkUtv.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\azzvtr.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\ljydyggr.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\jgoxpgoj.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hvwijf.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bwimygcu.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\akqant.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\xyeognxj.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\suvrktvp.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Sandy\Local Settings\Temporary Internet Files\Content.IE5\8VVAYFUL\upd105320[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Sandy\Local Settings\Temporary Internet Files\Content.IE5\KHKLM947\cntr[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Sandy\Local Settings\Temporary Internet Files\Content.IE5\MDYRAJS1\kb678031[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Sandy\Local Settings\Temporary Internet Files\Content.IE5\MH4N83C9\nd82m0[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\cookies.ini (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\BMb3a619b1.xml (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\BMb3a619b1.txt (Trojan.Vundo) -> Quarantined and deleted successfully.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:39 AM, on 9/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\GtCC.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qwest.live.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://qwest.live.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qwest.live.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qwest.live.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Qwest
O2 - BHO: (no name) - {1AB02E2C-5AB2-4B84-8CDE-EFC1618C80EB} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Qwest Live - {32386EB3-0FF7-4F43-81ED-6FEADF4BF7BE} - http://qwest.live.com (file missing) (HKCU)
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://site.ebrary.com/lib/cecybrary/support/plugins/ebraryRdr.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe

--
End of file - 6155 bytes
ken545
2008-09-07, 00:10
Looking so much better but there usually is more to remove.

Remove this with HJT.
O2 - BHO: (no name) - {1AB02E2C-5AB2-4B84-8CDE-EFC1618C80EB} - (no file)


Please download ATF Cleaner (http://www.atribune.org/ccount/click.php?id=1) by Atribune to your desktop.

This program is for XP and Windows 2000 only
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility.





Download ComboFix from Here (http://download.bleepingcomputer.com/sUBs/ComboFix.exe) or Here (http://subs.geekstogo.com/ComboFix.exe) to your Desktop.

In the event you already have Combofix, this is a new version that I need you to download.
It must be saved directly to your desktop.


1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan.
Click on this link (http://www.bleepingcomputer.com/forums/topic114351.html) to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Remember to re enable the protection again afterwards before connecting to the net



2. Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.

IF you have not already done so Combofix will disconnect your machine from the Internet when it starts.
If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.


3. Now double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze.
troublemotif
2008-09-07, 11:33
Okay, here we are. I obviously do not know how to interpret the combofix log so I'll leave that to you. Thank you once again for your help. It is so very much appreciated.



ComboFix 08-09-05.02 - Owner 2008-09-07 2:13:20.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.182 [GMT -7:00]
Running from: C:\Documents and Settings\Owner\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\ejaihrjy.dll
C:\WINDOWS\system32\ylunto.dll

.
((((((((((((((((((((((((( Files Created from 2008-08-07 to 2008-09-07 )))))))))))))))))))))))))))))))
.

2008-09-06 12:38 . 2008-09-06 12:37 410,976 --a------ C:\WINDOWS\system32\deploytk.dll
2008-09-06 12:38 . 2008-09-06 12:37 73,728 --a------ C:\WINDOWS\system32\javacpl.cpl
2008-09-06 12:27 . 2008-09-06 12:33 <DIR> d-------- C:\WINDOWS\system32\CatRoot_bak
2008-09-06 11:32 . 2008-09-06 11:32 <DIR> d----c--- C:\Documents and Settings\Owner\Application Data\Malwarebytes
2008-09-06 11:31 . 2008-09-06 11:32 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-09-06 11:31 . 2008-09-06 11:31 <DIR> d----c--- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-09-06 11:31 . 2008-09-02 00:16 38,528 --a------ C:\WINDOWS\system32\drivers\mbamswissarmy.sys
2008-09-06 11:31 . 2008-09-02 00:16 17,200 --a------ C:\WINDOWS\system32\drivers\mbam.sys
2008-09-05 14:43 . 2008-09-05 14:43 <DIR> d-------- C:\Program Files\Trend Micro
2008-09-05 04:46 . 2008-09-05 14:24 469 --a------ C:\WINDOWS\wininit.ini
2008-09-05 03:40 . 2008-09-05 03:49 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-09-05 03:40 . 2008-09-06 16:07 <DIR> d----c--- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-09-04 07:19 . 2001-08-17 13:28 871,388 --a--c--- C:\WINDOWS\system32\dllcache\bcmdm.sys
2008-09-04 07:18 . 2001-08-17 13:28 762,780 --a--c--- C:\WINDOWS\system32\dllcache\3cwmcru.sys
2008-09-04 07:17 . 2008-04-13 12:24 2,145,280 --a--c--- C:\WINDOWS\system32\dllcache\ntkrnlmp.exe
2008-09-04 07:17 . 2001-08-17 14:56 66,048 --a--c--- C:\WINDOWS\system32\dllcache\s3legacy.dll
2008-09-04 03:28 . 2008-09-04 03:28 <DIR> d-------- C:\Program Files\MagicDisc
2008-09-04 03:28 . 2008-07-28 17:19 116,736 --a------ C:\WINDOWS\system32\drivers\mcdbus.sys
2008-09-01 16:03 . 2005-09-20 09:31 135,168 --a------ C:\WINDOWS\system32\igfxres.dll
2008-09-01 08:10 . 2008-09-01 08:10 <DIR> d-------- C:\Intel
2008-09-01 03:26 . 2008-09-01 03:27 <DIR> d-------- C:\Program Files\Dell Support Center
2008-09-01 03:25 . 2008-09-01 03:25 <DIR> d----c--- C:\Documents and Settings\All Users\Application Data\Dell
2008-09-01 02:25 . 2008-09-04 15:16 <DIR> d----c--- C:\games
2008-09-01 02:24 . 2008-09-01 02:24 <DIR> d----c--- C:\Documents and Settings\Owner\Application Data\Command and Conquer 3 Kanes Wrath
2008-09-01 01:51 . 2008-09-01 01:51 <DIR> d----c--- C:\Documents and Settings\Owner\Application Data\Command & Conquer 3 Kane's Wrath
2008-09-01 01:45 . 2007-10-22 03:39 267,272 --a------ C:\WINDOWS\system32\xactengine2_10.dll
2008-09-01 01:45 . 2007-10-22 03:37 17,928 --a------ C:\WINDOWS\system32\X3DAudio1_2.dll
2008-09-01 01:44 . 2007-10-12 15:14 3,734,536 --a------ C:\WINDOWS\system32\d3dx9_36.dll
2008-09-01 01:44 . 2007-10-12 15:14 1,374,232 --a------ C:\WINDOWS\system32\D3DCompiler_36.dll
2008-09-01 01:44 . 2007-10-02 09:56 444,776 --a------ C:\WINDOWS\system32\d3dx10_36.dll
2008-08-31 04:32 . 2008-08-31 04:32 <DIR> dr-h-c--- C:\Documents and Settings\Owner\Application Data\SecuROM
2008-08-31 04:32 . 2008-08-31 04:32 107,888 --a------ C:\WINDOWS\system32\CmdLineExt.dll
2008-08-29 14:21 . 2008-08-29 14:21 244 --ah-c--- C:\sqmnoopt10.sqm
2008-08-29 14:21 . 2008-08-29 14:21 232 --ah-c--- C:\sqmdata10.sqm
2008-08-29 11:24 . 2008-08-29 11:24 244 --ah-c--- C:\sqmnoopt09.sqm
2008-08-29 11:24 . 2008-08-29 11:24 232 --ah-c--- C:\sqmdata09.sqm
2008-08-28 21:16 . 2008-08-28 21:16 <DIR> d----c--- C:\Documents and Settings\Molly\Application Data\DivX
2008-08-27 20:26 . 2008-09-04 12:19 <DIR> d----c--- C:\Documents and Settings\Molly
2008-08-26 12:35 . 2008-08-26 12:35 268 --ah-c--- C:\sqmdata08.sqm
2008-08-26 12:35 . 2008-08-26 12:35 244 --ah-c--- C:\sqmnoopt08.sqm
2008-08-26 09:38 . 2008-08-26 09:38 268 --ah-c--- C:\sqmdata07.sqm
2008-08-26 09:38 . 2008-08-26 09:38 244 --ah-c--- C:\sqmnoopt07.sqm
2008-08-25 16:57 . 2008-08-25 17:01 <DIR> d-------- C:\Program Files\Windows Live Safety Center
2008-08-25 15:12 . 2008-09-05 06:21 <DIR> d----c--- C:\Documents and Settings\Administrator
2008-08-25 11:13 . 2008-08-25 11:13 <DIR> d-------- C:\Program Files\CCleaner
2008-08-24 22:28 . 2008-08-24 22:28 <DIR> d-------- C:\WINDOWS\Sun
2008-08-24 06:14 . 2008-08-24 06:14 <DIR> d----c--- C:\Documents and Settings\All Users\Application Data\Trymedia
2008-08-24 06:10 . 2008-08-24 06:10 <DIR> d-------- C:\Program Files\ReflexiveArcade
2008-08-24 03:51 . 2008-09-04 07:27 <DIR> d-------- C:\WINDOWS\system32\scripting
2008-08-24 03:51 . 2008-08-24 03:51 <DIR> d-------- C:\WINDOWS\system32\en
2008-08-24 03:51 . 2008-09-04 07:26 <DIR> d-------- C:\WINDOWS\l2schemas
2008-08-24 03:39 . 2004-08-04 03:00 8,384,000 --a------ C:\WINDOWS\system32\dllcache\shell32.dll
2008-08-24 03:38 . 2008-08-24 03:38 <DIR> d-------- C:\WINDOWS\EHome
2008-08-23 20:53 . 2008-08-23 20:53 244 --ah-c--- C:\sqmnoopt06.sqm
2008-08-23 20:53 . 2008-08-23 20:53 232 --ah-c--- C:\sqmdata06.sqm
2008-08-23 20:38 . 2008-08-23 20:38 244 --ah-c--- C:\sqmnoopt05.sqm
2008-08-23 20:38 . 2008-08-23 20:38 232 --ah-c--- C:\sqmdata05.sqm
2008-08-23 14:50 . 2008-08-23 14:51 <DIR> d----c--- C:\Documents and Settings\Boys\Application Data\DivX
2008-08-23 14:10 . 2008-08-23 14:10 244 --ah-c--- C:\sqmnoopt04.sqm
2008-08-23 14:10 . 2008-08-23 14:10 232 --ah-c--- C:\sqmdata04.sqm
2008-08-23 13:52 . 2008-08-23 13:52 <DIR> d----c--- C:\Documents and Settings\Owner\System
2008-08-23 13:52 . 2008-08-23 13:57 <DIR> d----c--- C:\Documents and Settings\Owner\Application Data\SmartDraw
2008-08-23 13:28 . 2008-08-23 13:28 244 --ah-c--- C:\sqmnoopt03.sqm
2008-08-23 13:28 . 2008-08-23 13:28 232 --ah-c--- C:\sqmdata03.sqm
2008-08-23 12:33 . 2008-08-23 12:33 244 --ah-c--- C:\sqmnoopt02.sqm
2008-08-23 12:33 . 2008-08-23 12:33 232 --ah-c--- C:\sqmdata02.sqm
2008-08-22 17:12 . 2003-03-24 16:52 32,827 --a------ C:\WINDOWS\system32\dllcache\tcptest.exe
2008-08-22 17:12 . 2003-03-24 16:52 20,536 --a------ C:\WINDOWS\system32\dllcache\shtml.dll
2008-08-22 17:12 . 2003-03-24 16:52 16,437 --a------ C:\WINDOWS\system32\dllcache\shtml.exe
2008-08-22 17:12 . 2003-03-24 16:52 16,384 --a------ C:\WINDOWS\system32\dllcache\tcptsat.dll
2008-08-22 17:12 . 2008-04-13 17:12 7,680 --a------ C:\WINDOWS\system32\spdwnwxp.exe
2008-08-22 15:30 . 2008-09-06 14:45 <DIR> d-------- C:\Documents and Settings\Sandy
2008-08-22 14:31 . 2008-08-22 14:31 268 --ah-c--- C:\sqmdata01.sqm
2008-08-22 14:31 . 2008-08-22 14:31 244 --ah-c--- C:\sqmnoopt01.sqm
2008-08-22 14:15 . 2008-08-23 04:53 <DIR> d----c--- C:\Documents and Settings\Owner\Application Data\DivX
2008-08-22 14:14 . 2008-08-05 15:02 129,784 --------- C:\WINDOWS\system32\pxafs.dll
2008-08-22 14:13 . 2008-08-22 14:14 <DIR> d-------- C:\Program Files\DivX
2008-08-22 13:56 . 2008-09-03 03:26 <DIR> d-------- C:\Program Files\Full Tilt Poker
2008-08-22 13:47 . 2008-09-06 21:04 <DIR> d----c--- C:\Documents and Settings\Boys
2008-08-22 13:00 . 2008-08-22 13:00 <DIR> d-------- C:\Program Files\Windows Media Connect 2
2008-08-22 12:58 . 2008-09-01 21:31 <DIR> d-------- C:\WINDOWS\system32\LogFiles
2008-08-22 12:58 . 2008-08-22 12:59 <DIR> d-------- C:\WINDOWS\system32\drivers\UMDF
2008-08-22 12:48 . 2004-08-04 03:00 221,184 --a------ C:\WINDOWS\system32\wmpns.dll
2008-08-22 12:21 . 2008-08-22 12:21 <DIR> d----c--- C:\drivers
2008-08-22 12:01 . 2005-07-22 15:18 1,438 -ra------ C:\WINDOWS\system32\dlcc.loc
2008-08-22 11:59 . 2008-08-23 03:24 <DIR> d-------- C:\Temp\{9F5FBC24-EFE2-4f90-B498-EC0FB7D47D15}
2008-08-22 11:59 . 2008-08-22 11:59 <DIR> d-------- C:\Temp
2008-08-22 11:59 . 2008-08-22 12:00 <DIR> d-------- C:\Program Files\Dell Photo AIO Printer 924
2008-08-22 11:59 . 2005-07-22 11:08 983,092 --a------ C:\WINDOWS\system32\dlccgf.dll
2008-08-22 11:59 . 2005-08-30 12:06 430,080 --a------ C:\WINDOWS\system32\dlccutil.dll
2008-08-22 11:59 . 2005-08-30 12:07 176,128 --a------ C:\WINDOWS\system32\dlccinsb.dll
2008-08-22 11:59 . 2005-08-30 12:08 131,072 --a------ C:\WINDOWS\system32\dlccjswr.dll
2008-08-22 11:59 . 2005-08-30 12:07 86,016 --a------ C:\WINDOWS\system32\dlcccub.dll
2008-08-22 11:59 . 2005-08-30 12:07 73,728 --a------ C:\WINDOWS\system32\dlcccu.dll
2008-08-22 11:59 . 2005-06-06 08:58 65,536 --a------ C:\WINDOWS\system32\dlcccfg.dll
2008-08-22 11:59 . 2005-08-30 12:08 36,864 --a------ C:\WINDOWS\system32\dlcccur.dll
2008-08-22 11:52 . 2008-08-22 11:52 <DIR> d-------- C:\Program Files\Microsoft Works
2008-08-22 11:51 . 2008-08-22 11:51 <DIR> d-------- C:\Program Files\MSBuild
2008-08-22 11:50 . 2008-08-22 11:50 <DIR> d-------- C:\Program Files\Microsoft.NET
2008-08-22 11:48 . 2008-08-22 11:48 <DIR> d-------- C:\Program Files\Microsoft Visual Studio 8
2008-08-22 11:45 . 2008-08-22 11:51 <DIR> d-------- C:\WINDOWS\SHELLNEW
2008-08-22 11:44 . 2008-09-02 16:44 <DIR> d----c--- C:\Documents and Settings\All Users\Application Data\Microsoft Help
2008-08-22 11:43 . 2008-08-22 11:43 <DIR> dr-h----- C:\MSOCache
2008-08-22 04:45 . 2008-08-22 04:45 268 --ah-c--- C:\sqmdata00.sqm
2008-08-22 04:45 . 2008-08-22 04:45 244 --ah-c--- C:\sqmnoopt00.sqm
2008-08-22 04:36 . 2008-09-04 03:25 <DIR> d----c--- C:\Documents and Settings\Owner\Application Data\uTorrent
2008-08-22 04:34 . 2008-08-22 04:34 <DIR> d-------- C:\Program Files\Common Files\Adobe AIR
2008-08-22 04:29 . 2008-08-22 10:19 <DIR> d-------- C:\Program Files\NOS
2008-08-22 04:29 . 2008-08-22 04:29 <DIR> d-------- C:\Program Files\Google
2008-08-22 04:29 . 2008-08-22 10:19 <DIR> d----c--- C:\Documents and Settings\All Users\Application Data\NOS
2008-08-22 03:58 . 2008-08-22 04:34 <DIR> d-------- C:\Program Files\Common Files\Adobe
2008-08-22 03:58 . 2008-08-22 03:58 <DIR> d----c--- C:\Documents and Settings\Owner\Application Data\AdobeUM
2008-08-22 03:15 . 2007-11-27 22:56 116,416 --a------ C:\WINDOWS\system32\drivers\msfwhlpr.sys
2008-08-22 03:15 . 2007-11-27 22:56 91,328 --a------ C:\WINDOWS\system32\drivers\msfwdrv.sys
2008-08-22 03:15 . 2008-05-15 16:15 53,168 --a------ C:\WINDOWS\system32\drivers\MpFilter.sys
2008-08-22 03:14 . 2008-09-04 07:31 <DIR> d-------- C:\WINDOWS\system32\bits
2008-08-22 03:14 . 2008-09-01 03:29 <DIR> d----c--- C:\Documents and Settings\All Users\Application Data\SupportSoft
2008-08-22 03:14 . 2007-03-29 05:56 7,168 --a------ C:\WINDOWS\system32\dllcache\bitsprx4.dll
2008-08-22 03:14 . 2007-03-29 05:56 7,168 --a------ C:\WINDOWS\system32\bitsprx4.dll
2008-08-22 03:12 . 2008-04-11 11:50 683,520 --a------ C:\WINDOWS\system32\dllcache\inetcomm.dll
2008-08-22 03:12 . 2008-06-13 06:10 272,128 --a------ C:\WINDOWS\system32\dllcache\bthport.sys
2008-08-22 03:12 . 2008-05-08 05:28 202,752 --a------ C:\WINDOWS\system32\dllcache\rmcast.sys
2008-08-22 03:11 . 2008-05-06 22:18 1,287,680 --a------ C:\WINDOWS\system32\dllcache\quartz.dll
2008-08-22 03:10 . 2008-09-06 11:50 <DIR> d-------- C:\Program Files\Microsoft Windows OneCare Live
2008-08-22 03:10 . 2008-06-20 03:45 360,320 --a------ C:\WINDOWS\system32\dllcache\tcpip.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-09-06 19:37 --------- d-----w C:\Program Files\Java
2008-08-22 20:56 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-08-21 22:56 --------- d-----w C:\Program Files\Common Files\InstallShield
2008-08-21 22:52 --------- d-----w C:\Program Files\Intel
2008-08-21 22:51 --------- d-----w C:\Program Files\Analog Devices
2008-08-21 22:50 --------- d-----w C:\Program Files\Common Files\Java
2008-08-21 22:32 --------- d-----w C:\Program Files\microsoft frontpage
2008-07-18 18:34 586,240 ----a-w C:\WINDOWS\WLXPGSS.SCR
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 15360]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2008-03-11 202544]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"USRpdA"="C:\WINDOWS\SYSTEM32\USRmlnkA.exe" [2004-08-04 77891]
"OneCareUI"="C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe" [2008-08-08 67112]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2008-03-11 202544]
"SunJavaUpdateSched"="C:\Program Files\Java\jre6\bin\jusched.exe" [2008-09-06 144792]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\OneCareMP]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=

R2 JavaQuickStarterService;Java Quick Starter;C:\Program Files\Java\jre6\bin\jqs.exe [2008-09-06 147456]
R2 OcHealthMon;Windows Live OneCare Health Monitor;C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe [2008-08-08 28200]
R2 sprtlisten;SupportSoft Listener Service;C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe [2008-01-08 1213728]
R3 USRpdA;U.S. Robotics 56K PCI Faxmodem Driver;C:\WINDOWS\system32\DRIVERS\USRpdA.sys [2001-08-17 113762]
R3 ZD1211BU(SMC);802.11g Wireless USB2.0 Adapter Driver(SMC);C:\WINDOWS\system32\DRIVERS\zd1211Bu.sys [2006-08-24 477696]
.
Contents of the 'Scheduled Tasks' folder
.
- - - - ORPHANS REMOVED - - - -

Notify-dimsntfy - (no file)


.
------- Supplementary Scan -------
.
R0 -: HKCU-Main,Start Page = hxxp://qwest.live.com/
R0 -: HKLM-Main,Start Page = hxxp://qwest.live.com
R1 -: HKCU-Internet Settings,ProxyOverride = <local>
O8 -: &Windows Live Search - C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 -: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 -: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-09-07 02:19:03
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\usrshuta.exe
.
**************************************************************************
.
Completion time: 2008-09-07 2:23:06 - machine was rebooted
ComboFix-quarantined-files.txt 2008-09-07 09:23:02

Pre-Run: 55,966,674,944 bytes free
Post-Run: 56,016,908,288 bytes free

219 --- E O F --- 2008-08-23 08:35:17



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:27:57 AM, on 9/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://qwest.live.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qwest.live.com
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Qwest Live - {32386EB3-0FF7-4F43-81ED-6FEADF4BF7BE} - http://qwest.live.com (file missing) (HKCU)
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://site.ebrary.com/lib/cecybrary/support/plugins/ebraryRdr.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe

--
End of file - 5860 bytes


Let me know how it looks.
ken545
2008-09-07, 16:08
Looking good :bigthumb: How is your system behaving now ?
troublemotif
2008-09-07, 20:30
Everything looks great. No more funny gleeps, bleeps and bumps. What did the combofix log mean about not having the recovery console installed. Does this have something to do with them? Do you have an opinion on CCLEANER?


Thank you very much for the help. I thought for sure that my system was in real trouble. You folks are really fighting the good fight :angel: and it's appreciated!

Steve :bow:
ken545
2008-09-07, 20:55
Steve,

The recovery console is something you can boot to in case you ever damage your system in the future, some vendors install one and some do not. I will give you a rundown and what tools to keep and what to remove when we're done along with some free programs to install to help keep you secure.


In your case you want Windows XP Home SP2

Go to Microsoft's website => http://support.microsoft.com/kb/310994
Select the download that's appropriate for your Operating System

Download the file & save it as its originally named, next to ComboFix.exe.

http://i24.photobucket.com/albums/c30/ken545/RC1-4.gif

Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it. Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console. When complete, a log named CF_RC.txt will open. Please post the contents of that log.

Please do not reboot your machine until we have reviewed the log.
troublemotif
2008-09-08, 04:05
Not sure if I did it right. I allowed combofix to continue scanning for malware. I'm not sure if this is the log you need. I hope so........


ComboFix 08-09-05.02 - Owner 2008-09-07 18:55:00.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.207 [GMT -7:00]
Running from: C:\Documents and Settings\Owner\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Owner\Desktop\WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2008-08-08 to 2008-09-08 )))))))))))))))))))))))))))))))
.

2008-09-06 12:38 . 2008-09-06 12:37 410,976 --a------ C:\WINDOWS\system32\deploytk.dll
2008-09-06 12:38 . 2008-09-06 12:37 73,728 --a------ C:\WINDOWS\system32\javacpl.cpl
2008-09-06 12:27 . 2008-09-06 12:33 <DIR> d-------- C:\WINDOWS\system32\CatRoot_bak
2008-09-06 11:32 . 2008-09-06 11:32 <DIR> d----c--- C:\Documents and Settings\Owner\Application Data\Malwarebytes
2008-09-06 11:31 . 2008-09-06 11:32 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-09-06 11:31 . 2008-09-06 11:31 <DIR> d----c--- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-09-06 11:31 . 2008-09-02 00:16 38,528 --a------ C:\WINDOWS\system32\drivers\mbamswissarmy.sys
2008-09-06 11:31 . 2008-09-02 00:16 17,200 --a------ C:\WINDOWS\system32\drivers\mbam.sys
2008-09-05 14:43 . 2008-09-05 14:43 <DIR> d-------- C:\Program Files\Trend Micro
2008-09-05 04:46 . 2008-09-05 14:24 469 --a------ C:\WINDOWS\wininit.ini
2008-09-05 03:40 . 2008-09-05 03:49 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-09-05 03:40 . 2008-09-06 16:07 <DIR> d----c--- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-09-04 07:19 . 2001-08-17 13:28 871,388 --a--c--- C:\WINDOWS\system32\dllcache\bcmdm.sys
2008-09-04 07:18 . 2001-08-17 13:28 762,780 --a--c--- C:\WINDOWS\system32\dllcache\3cwmcru.sys
2008-09-04 07:17 . 2008-04-13 12:24 2,145,280 --a--c--- C:\WINDOWS\system32\dllcache\ntkrnlmp.exe
2008-09-04 07:17 . 2001-08-17 14:56 66,048 --a--c--- C:\WINDOWS\system32\dllcache\s3legacy.dll
2008-09-04 03:28 . 2008-09-04 03:28 <DIR> d-------- C:\Program Files\MagicDisc
2008-09-04 03:28 . 2008-07-28 17:19 116,736 --a------ C:\WINDOWS\system32\drivers\mcdbus.sys
2008-09-01 16:03 . 2005-09-20 09:31 135,168 --a------ C:\WINDOWS\system32\igfxres.dll
2008-09-01 08:10 . 2008-09-01 08:10 <DIR> d-------- C:\Intel
2008-09-01 03:26 . 2008-09-01 03:27 <DIR> d-------- C:\Program Files\Dell Support Center
2008-09-01 03:25 . 2008-09-01 03:25 <DIR> d----c--- C:\Documents and Settings\All Users\Application Data\Dell
2008-09-01 02:25 . 2008-09-04 15:16 <DIR> d----c--- C:\games
2008-09-01 02:24 . 2008-09-01 02:24 <DIR> d----c--- C:\Documents and Settings\Owner\Application Data\Command and Conquer 3 Kanes Wrath
2008-09-01 01:51 . 2008-09-01 01:51 <DIR> d----c--- C:\Documents and Settings\Owner\Application Data\Command & Conquer 3 Kane's Wrath
2008-09-01 01:45 . 2007-10-22 03:39 267,272 --a------ C:\WINDOWS\system32\xactengine2_10.dll
2008-09-01 01:45 . 2007-10-22 03:37 17,928 --a------ C:\WINDOWS\system32\X3DAudio1_2.dll
2008-09-01 01:44 . 2007-10-12 15:14 3,734,536 --a------ C:\WINDOWS\system32\d3dx9_36.dll
2008-09-01 01:44 . 2007-10-12 15:14 1,374,232 --a------ C:\WINDOWS\system32\D3DCompiler_36.dll
2008-09-01 01:44 . 2007-10-02 09:56 444,776 --a------ C:\WINDOWS\system32\d3dx10_36.dll
2008-08-31 04:32 . 2008-08-31 04:32 <DIR> dr-h-c--- C:\Documents and Settings\Owner\Application Data\SecuROM
2008-08-31 04:32 . 2008-08-31 04:32 107,888 --a------ C:\WINDOWS\system32\CmdLineExt.dll
2008-08-29 14:21 . 2008-08-29 14:21 244 --ah-c--- C:\sqmnoopt10.sqm
2008-08-29 14:21 . 2008-08-29 14:21 232 --ah-c--- C:\sqmdata10.sqm
2008-08-29 11:24 . 2008-08-29 11:24 244 --ah-c--- C:\sqmnoopt09.sqm
2008-08-29 11:24 . 2008-08-29 11:24 232 --ah-c--- C:\sqmdata09.sqm
2008-08-28 21:16 . 2008-08-28 21:16 <DIR> d----c--- C:\Documents and Settings\Molly\Application Data\DivX
2008-08-27 20:26 . 2008-09-04 12:19 <DIR> d----c--- C:\Documents and Settings\Molly
2008-08-26 12:35 . 2008-08-26 12:35 268 --ah-c--- C:\sqmdata08.sqm
2008-08-26 12:35 . 2008-08-26 12:35 244 --ah-c--- C:\sqmnoopt08.sqm
2008-08-26 09:38 . 2008-08-26 09:38 268 --ah-c--- C:\sqmdata07.sqm
2008-08-26 09:38 . 2008-08-26 09:38 244 --ah-c--- C:\sqmnoopt07.sqm
2008-08-25 16:57 . 2008-08-25 17:01 <DIR> d-------- C:\Program Files\Windows Live Safety Center
2008-08-25 15:12 . 2008-09-05 06:21 <DIR> d----c--- C:\Documents and Settings\Administrator
2008-08-25 11:13 . 2008-08-25 11:13 <DIR> d-------- C:\Program Files\CCleaner
2008-08-24 22:28 . 2008-08-24 22:28 <DIR> d-------- C:\WINDOWS\Sun
2008-08-24 06:14 . 2008-08-24 06:14 <DIR> d----c--- C:\Documents and Settings\All Users\Application Data\Trymedia
2008-08-24 06:10 . 2008-08-24 06:10 <DIR> d-------- C:\Program Files\ReflexiveArcade
2008-08-24 03:51 . 2008-09-04 07:27 <DIR> d-------- C:\WINDOWS\system32\scripting
2008-08-24 03:51 . 2008-08-24 03:51 <DIR> d-------- C:\WINDOWS\system32\en
2008-08-24 03:51 . 2008-09-04 07:26 <DIR> d-------- C:\WINDOWS\l2schemas
2008-08-24 03:39 . 2004-08-04 03:00 8,384,000 --a------ C:\WINDOWS\system32\dllcache\shell32.dll
2008-08-24 03:38 . 2008-08-24 03:38 <DIR> d-------- C:\WINDOWS\EHome
2008-08-23 20:53 . 2008-08-23 20:53 244 --ah-c--- C:\sqmnoopt06.sqm
2008-08-23 20:53 . 2008-08-23 20:53 232 --ah-c--- C:\sqmdata06.sqm
2008-08-23 20:38 . 2008-08-23 20:38 244 --ah-c--- C:\sqmnoopt05.sqm
2008-08-23 20:38 . 2008-08-23 20:38 232 --ah-c--- C:\sqmdata05.sqm
2008-08-23 14:50 . 2008-08-23 14:51 <DIR> d----c--- C:\Documents and Settings\Boys\Application Data\DivX
2008-08-23 14:10 . 2008-08-23 14:10 244 --ah-c--- C:\sqmnoopt04.sqm
2008-08-23 14:10 . 2008-08-23 14:10 232 --ah-c--- C:\sqmdata04.sqm
2008-08-23 13:52 . 2008-08-23 13:52 <DIR> d----c--- C:\Documents and Settings\Owner\System
2008-08-23 13:52 . 2008-08-23 13:57 <DIR> d----c--- C:\Documents and Settings\Owner\Application Data\SmartDraw
2008-08-23 13:28 . 2008-08-23 13:28 244 --ah-c--- C:\sqmnoopt03.sqm
2008-08-23 13:28 . 2008-08-23 13:28 232 --ah-c--- C:\sqmdata03.sqm
2008-08-23 12:33 . 2008-08-23 12:33 244 --ah-c--- C:\sqmnoopt02.sqm
2008-08-23 12:33 . 2008-08-23 12:33 232 --ah-c--- C:\sqmdata02.sqm
2008-08-22 17:12 . 2003-03-24 16:52 32,827 --a------ C:\WINDOWS\system32\dllcache\tcptest.exe
2008-08-22 17:12 . 2003-03-24 16:52 20,536 --a------ C:\WINDOWS\system32\dllcache\shtml.dll
2008-08-22 17:12 . 2003-03-24 16:52 16,437 --a------ C:\WINDOWS\system32\dllcache\shtml.exe
2008-08-22 17:12 . 2003-03-24 16:52 16,384 --a------ C:\WINDOWS\system32\dllcache\tcptsat.dll
2008-08-22 17:12 . 2008-04-13 17:12 7,680 --a------ C:\WINDOWS\system32\spdwnwxp.exe
2008-08-22 15:30 . 2008-09-07 14:46 <DIR> d-------- C:\Documents and Settings\Sandy
2008-08-22 14:31 . 2008-08-22 14:31 268 --ah-c--- C:\sqmdata01.sqm
2008-08-22 14:31 . 2008-08-22 14:31 244 --ah-c--- C:\sqmnoopt01.sqm
2008-08-22 14:15 . 2008-08-23 04:53 <DIR> d----c--- C:\Documents and Settings\Owner\Application Data\DivX
2008-08-22 14:14 . 2008-08-05 15:02 129,784 --------- C:\WINDOWS\system32\pxafs.dll
2008-08-22 14:13 . 2008-08-22 14:14 <DIR> d-------- C:\Program Files\DivX
2008-08-22 13:56 . 2008-09-07 03:59 <DIR> d-------- C:\Program Files\Full Tilt Poker
2008-08-22 13:47 . 2008-09-06 21:04 <DIR> d----c--- C:\Documents and Settings\Boys
2008-08-22 13:00 . 2008-08-22 13:00 <DIR> d-------- C:\Program Files\Windows Media Connect 2
2008-08-22 12:58 . 2008-09-01 21:31 <DIR> d-------- C:\WINDOWS\system32\LogFiles
2008-08-22 12:58 . 2008-09-07 12:17 <DIR> d-------- C:\WINDOWS\system32\drivers\UMDF
2008-08-22 12:48 . 2004-08-04 03:00 221,184 --a------ C:\WINDOWS\system32\wmpns.dll
2008-08-22 12:21 . 2008-08-22 12:21 <DIR> d----c--- C:\drivers
2008-08-22 12:01 . 2005-07-22 15:18 1,438 -ra------ C:\WINDOWS\system32\dlcc.loc
2008-08-22 11:59 . 2008-08-23 03:24 <DIR> d-------- C:\Temp\{9F5FBC24-EFE2-4f90-B498-EC0FB7D47D15}
2008-08-22 11:59 . 2008-08-22 11:59 <DIR> d-------- C:\Temp
2008-08-22 11:59 . 2008-08-22 12:00 <DIR> d-------- C:\Program Files\Dell Photo AIO Printer 924
2008-08-22 11:59 . 2005-07-22 11:08 983,092 --a------ C:\WINDOWS\system32\dlccgf.dll
2008-08-22 11:59 . 2005-08-30 12:06 430,080 --a------ C:\WINDOWS\system32\dlccutil.dll
2008-08-22 11:59 . 2005-08-30 12:07 176,128 --a------ C:\WINDOWS\system32\dlccinsb.dll
2008-08-22 11:59 . 2005-08-30 12:08 131,072 --a------ C:\WINDOWS\system32\dlccjswr.dll
2008-08-22 11:59 . 2005-08-30 12:07 86,016 --a------ C:\WINDOWS\system32\dlcccub.dll
2008-08-22 11:59 . 2005-08-30 12:07 73,728 --a------ C:\WINDOWS\system32\dlcccu.dll
2008-08-22 11:59 . 2005-06-06 08:58 65,536 --a------ C:\WINDOWS\system32\dlcccfg.dll
2008-08-22 11:59 . 2005-08-30 12:08 36,864 --a------ C:\WINDOWS\system32\dlcccur.dll
2008-08-22 11:52 . 2008-08-22 11:52 <DIR> d-------- C:\Program Files\Microsoft Works
2008-08-22 11:51 . 2008-08-22 11:51 <DIR> d-------- C:\Program Files\MSBuild
2008-08-22 11:50 . 2008-08-22 11:50 <DIR> d-------- C:\Program Files\Microsoft.NET
2008-08-22 11:48 . 2008-08-22 11:48 <DIR> d-------- C:\Program Files\Microsoft Visual Studio 8
2008-08-22 11:45 . 2008-08-22 11:51 <DIR> d-------- C:\WINDOWS\SHELLNEW
2008-08-22 11:44 . 2008-09-02 16:44 <DIR> d----c--- C:\Documents and Settings\All Users\Application Data\Microsoft Help
2008-08-22 11:43 . 2008-08-22 11:43 <DIR> dr-h----- C:\MSOCache
2008-08-22 04:45 . 2008-08-22 04:45 268 --ah-c--- C:\sqmdata00.sqm
2008-08-22 04:45 . 2008-08-22 04:45 244 --ah-c--- C:\sqmnoopt00.sqm
2008-08-22 04:36 . 2008-09-04 03:25 <DIR> d----c--- C:\Documents and Settings\Owner\Application Data\uTorrent
2008-08-22 04:34 . 2008-08-22 04:34 <DIR> d-------- C:\Program Files\Common Files\Adobe AIR
2008-08-22 04:29 . 2008-08-22 10:19 <DIR> d-------- C:\Program Files\NOS
2008-08-22 04:29 . 2008-08-22 04:29 <DIR> d-------- C:\Program Files\Google
2008-08-22 04:29 . 2008-08-22 10:19 <DIR> d----c--- C:\Documents and Settings\All Users\Application Data\NOS
2008-08-22 03:58 . 2008-08-22 04:34 <DIR> d-------- C:\Program Files\Common Files\Adobe
2008-08-22 03:58 . 2008-08-22 03:58 <DIR> d----c--- C:\Documents and Settings\Owner\Application Data\AdobeUM
2008-08-22 03:15 . 2007-11-27 22:56 116,416 --a------ C:\WINDOWS\system32\drivers\msfwhlpr.sys
2008-08-22 03:15 . 2007-11-27 22:56 91,328 --a------ C:\WINDOWS\system32\drivers\msfwdrv.sys
2008-08-22 03:15 . 2008-05-15 16:15 53,168 --a------ C:\WINDOWS\system32\drivers\MpFilter.sys
2008-08-22 03:14 . 2008-09-04 07:31 <DIR> d-------- C:\WINDOWS\system32\bits
2008-08-22 03:14 . 2008-09-01 03:29 <DIR> d----c--- C:\Documents and Settings\All Users\Application Data\SupportSoft
2008-08-22 03:14 . 2007-03-29 05:56 7,168 --a------ C:\WINDOWS\system32\dllcache\bitsprx4.dll
2008-08-22 03:14 . 2007-03-29 05:56 7,168 --a------ C:\WINDOWS\system32\bitsprx4.dll
2008-08-22 03:12 . 2008-04-11 11:50 683,520 --a------ C:\WINDOWS\system32\dllcache\inetcomm.dll
2008-08-22 03:12 . 2008-06-13 06:10 272,128 --a------ C:\WINDOWS\system32\dllcache\bthport.sys
2008-08-22 03:12 . 2008-05-08 05:28 202,752 --a------ C:\WINDOWS\system32\dllcache\rmcast.sys
2008-08-22 03:11 . 2008-05-06 22:18 1,287,680 --a------ C:\WINDOWS\system32\dllcache\quartz.dll
2008-08-22 03:10 . 2008-09-07 11:19 <DIR> d-------- C:\Program Files\Microsoft Windows OneCare Live
2008-08-22 03:10 . 2008-06-20 03:45 360,320 --a------ C:\WINDOWS\system32\dllcache\tcpip.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-09-06 19:37 --------- d-----w C:\Program Files\Java
2008-08-22 20:56 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-08-21 22:56 --------- d-----w C:\Program Files\Common Files\InstallShield
2008-08-21 22:52 --------- d-----w C:\Program Files\Intel
2008-08-21 22:51 --------- d-----w C:\Program Files\Analog Devices
2008-08-21 22:50 --------- d-----w C:\Program Files\Common Files\Java
2008-08-21 22:32 --------- d-----w C:\Program Files\microsoft frontpage
2008-08-05 22:02 524,288 ----a-w C:\WINDOWS\system32\DivXsm.exe
2008-08-05 22:02 3,596,288 ----a-w C:\WINDOWS\system32\qt-dx331.dll
2008-08-05 22:00 200,704 ----a-w C:\WINDOWS\system32\ssldivx.dll
2008-08-05 22:00 1,044,480 ----a-w C:\WINDOWS\system32\libdivx.dll
2008-08-05 21:59 81,920 ----a-w C:\WINDOWS\system32\dpl100.dll
2008-08-05 21:59 593,920 ----a-w C:\WINDOWS\system32\dpuGUI11.dll
2008-08-05 21:59 57,344 ----a-w C:\WINDOWS\system32\dpv11.dll
2008-08-05 21:59 53,248 ----a-w C:\WINDOWS\system32\dpuGUI10.dll
2008-08-05 21:59 344,064 ----a-w C:\WINDOWS\system32\dpus11.dll
2008-08-05 21:59 294,912 ----a-w C:\WINDOWS\system32\dpu11.dll
2008-08-05 21:59 294,912 ----a-w C:\WINDOWS\system32\dpu10.dll
2008-08-05 21:59 196,608 ----a-w C:\WINDOWS\system32\dtu100.dll
2008-08-05 21:58 823,296 ----a-w C:\WINDOWS\system32\divx_xx0c.dll
2008-08-05 21:58 823,296 ----a-w C:\WINDOWS\system32\divx_xx07.dll
2008-08-05 21:58 815,104 ----a-w C:\WINDOWS\system32\divx_xx0a.dll
2008-08-05 21:58 802,816 ----a-w C:\WINDOWS\system32\divx_xx11.dll
2008-08-05 21:58 683,520 ----a-w C:\WINDOWS\system32\DivX.dll
2008-08-05 21:58 161,096 ----a-w C:\WINDOWS\system32\DivXCodecVersionChecker.exe
2008-08-05 21:58 12,288 ----a-w C:\WINDOWS\system32\DivXWMPExtType.dll
2008-07-19 05:10 94,920 ----a-w C:\WINDOWS\system32\cdm.dll
2008-07-19 05:10 53,448 ----a-w C:\WINDOWS\system32\wuauclt.exe
2008-07-19 05:10 36,552 ----a-w C:\WINDOWS\system32\wups.dll
2008-07-19 05:09 563,912 ----a-w C:\WINDOWS\system32\wuapi.dll
2008-07-19 05:09 325,832 ----a-w C:\WINDOWS\system32\wucltui.dll
2008-07-19 05:09 205,000 ----a-w C:\WINDOWS\system32\wuweb.dll
2008-07-19 05:09 1,811,656 ----a-w C:\WINDOWS\system32\wuaueng.dll
2008-07-18 18:34 586,240 ----a-w C:\WINDOWS\WLXPGSS.SCR
2008-07-07 20:32 253,952 ----a-w C:\WINDOWS\system32\es.dll
2008-07-07 20:32 253,952 ----a-w C:\WINDOWS\system32\dllcache\es.dll
2008-06-24 16:23 74,240 ----a-w C:\WINDOWS\system32\mscms.dll
2008-06-24 16:23 74,240 ----a-w C:\WINDOWS\system32\dllcache\mscms.dll
2008-06-23 16:57 826,368 ----a-w C:\WINDOWS\system32\wininet.dll
2008-06-20 17:41 245,248 ----a-w C:\WINDOWS\system32\mswsock.dll
2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\dllcache\afd.sys
.

((((((((((((((((((((((((((((( snapshot@2008-09-07_ 2.22.28.95 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-09-08 00:04:57 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_1e8.dat
+ 2008-09-08 00:02:49 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_718.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 15360]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2008-03-11 202544]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" [2008-08-22 171448]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"USRpdA"="C:\WINDOWS\SYSTEM32\USRmlnkA.exe" [2004-08-04 77891]
"OneCareUI"="C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe" [2008-08-08 67112]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2008-03-11 202544]
"SunJavaUpdateSched"="C:\Program Files\Java\jre6\bin\jusched.exe" [2008-09-06 144792]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\OneCareMP]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=

R2 JavaQuickStarterService;Java Quick Starter;C:\Program Files\Java\jre6\bin\jqs.exe [2008-09-06 147456]
R2 OcHealthMon;Windows Live OneCare Health Monitor;C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe [2008-08-08 28200]
R2 sprtlisten;SupportSoft Listener Service;C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe [2008-01-08 1213728]
R3 USRpdA;U.S. Robotics 56K PCI Faxmodem Driver;C:\WINDOWS\system32\DRIVERS\USRpdA.sys [2001-08-17 113762]
R3 ZD1211BU(SMC);802.11g Wireless USB2.0 Adapter Driver(SMC);C:\WINDOWS\system32\DRIVERS\zd1211Bu.sys [2006-08-24 477696]
.
Contents of the 'Scheduled Tasks' folder
.
.
------- Supplementary Scan -------
.
R0 -: HKCU-Main,Start Page = hxxp://qwest.live.com/
R0 -: HKLM-Main,Start Page = hxxp://qwest.live.com
R1 -: HKCU-Internet Settings,ProxyOverride = <local>
O8 -: &Windows Live Search - C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 -: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 -: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-09-07 18:57:34
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-09-07 18:59:05
ComboFix-quarantined-files.txt 2008-09-08 01:58:59
ComboFix2.txt 2008-09-07 09:23:07

Pre-Run: 55,845,130,240 bytes free
Post-Run: 55,924,183,040 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

248 --- E O F --- 2008-08-23 08:35:17
ken545
2008-09-08, 10:21
It appears everything is fine but this is what I need to see from your C:\ Drive

C:\CF_RC.txt
troublemotif
2008-09-08, 18:41
Not sure what happened....I am unable to find that document. I did a search of my c:drive and nothing was found. Direction?
ken545
2008-09-08, 19:07
Thats fine, as long as everything is working ok. How is your system running now??
troublemotif
2008-09-09, 03:02
System is running great!!!!!:2thumb: I just received the update for SP3 and it is installing now. One of the problems with my infection was my auto update was disabled and I could not start it. That is now fixed. If you could just give me some pointers on what programs to use to keep me protected I would really appreciate it.
Ken you really saved me a lot. I go to school online and was afraid I would miss some classes. Not worried now!!!! If I could I would buy you a cold one:beerbeerb:. Instead please accept my thanks!!!!
Steve
ken545
2008-09-09, 03:56
That's great Steve, glad to hear it :bigthumb: Never turned down a cold one.

Lets do some clean up.


ATF Cleaner <-- Yours to keep, run it now and then to clean out the clutter.

Malwarebytes <-- Yours to keep also, check for updates and run a scan now and then.

Hijackthis <---Your call, hopefully you won't need it again, if you do you can redownload it

Combofix <---Is not a general cleaning tool, just run it with supervision or you can bork your system


Click START then RUN
Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.


http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png


When shown the disclaimer, Select "2"

The above procedure will:

Delete the following:
ComboFix and its associated files and folders.
VundoFix backups, if present
The C:\Deckard folder, if present
The C:_OtMoveIt folder, if present
Reset the clock settings.
Hide file extensions, if required.
Hide System/Hidden files, if required.
Reset System Restore.



How did I get infected in the first place ? Read these links and find out how to prevent getting infected again.
Tutorial for System Restore (http://www.bleepingcomputer.com/tutorials/tutorial56.html) <-- Do this first to prevent yourself from being reinfected.
WhattheTech (http://forums.whatthetech.com/So_how_did_I_get_infected_in_the_first_place_t57817.html)
TonyKlein CastleCops (http://www.castlecops.com/postlite7736-.html)
Grinler BleepingComputer (http://www.bleepingcomputer.com/forums/topic2520.html)
GeeksTo Go (http://www.geekstogo.com/forum/index.php?autocom=custom&page=How_did_I)
Dslreports (http://www.dslreports.com/faq/10002)




Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster, you can still install Spybot Search and Destroy but do not enable the TeaTimer in Spybot.

Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community

Spybot Search and Destroy 1.6 (http://www.safer-networking.org/en/download/)
Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.

Spyware Blaster (http://www.javacoolsoftware.com/spywareblaster.html) It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.

Spyware Guard (http://www.javacoolsoftware.com/spywareguard.html) It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.

IE-Spyad (http://www.pcworld.com/downloads/file/fid,23332-order,1-page,1-c,antispywaretools/description.html)
IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.

Firefox 3 (http://www.mozilla.org/products/firefox/) It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.



Safe Surfn
Ken