virtumonde and Microsoft.Windows.RedirectedHosts

[orleans_rob]

These 2 keep coming back and causing problems.

After running Spybot i Downloaded McAfee Security Suite from Cox Cable and am having problems with configuring it.

I ran Hijack and this was he log:

Logfile of HijackThis v1.99.1
Scan saved at 2:13:25 PM, on 9/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\taskmgr.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\WINDOWS\system32\ctfmon.exe
E:\bootcd\wintools\autorun.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\HIJACK.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O1 - Hosts: 216.130.185.143 websearch.com
O1 - Hosts: 216.130.185.143 websearch.com
O1 - Hosts: 216.130.185.143 websearch.com
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 advnt01.com
O1 - Hosts: 216.130.185.143 advnt01.com
O1 - Hosts: 216.130.185.143 websearch.com
O1 - Hosts: 216.130.185.143 websearch.com
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 advnt01.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 advnt01.com
O1 - Hosts: 216.130.185.143 websearch.com
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 advnt01.com
O1 - Hosts: 216.130.185.143 websearch.com
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 advnt01.com
O1 - Hosts: 216.130.185.143 websearch.com
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 advnt01.com
O1 - Hosts: 216.130.185.143 websearch.com
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 advnt01.com
O1 - Hosts: 216.130.185.143 websearch.com
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 advnt01.com
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 advnt01.com
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 advnt01.com
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 advnt01.com
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 advnt01.com
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 adwave.com
O1 - Hosts: 216.130.185.143 www.xzoomy.com
O1 - Hosts: 216.130.185.143 xzoomy.com
O1 - Hosts: 216.130.185.143 www.advnt01.com
O1 - Hosts: 216.130.185.143 advnt01.com
O1 - Hosts: 216.130.185.143 www.adwave.com
O1 - Hosts: 216.130.185.143 adwave.com
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: (no name) - {2A65BE74-EC8D-401E-93DF-5BDA3DC05505} - C:\WINDOWS\system32\urqomJcY.dll
O2 - BHO: (no name) - {2BB1B656-8F56-47AA-9079-5D790B441615} - C:\WINDOWS\system32\xXpMEwTL.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: {a09e4fb9-5aa0-da68-7974-934d0fb4e555} - {555e4bf0-d439-4797-86ad-0aa59bf4e90a} - C:\WINDOWS\system32\afioqv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {FC64D173-5A2F-4840-991D-CE64FAD8D132} - (no file)
O3 - Toolbar: (no name) - {3FCAEB7D-F8AE-4A67-AE6C-57EE1416BB6D} - (no file)
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [c017ea80] rundll32.exe "C:\WINDOWS\system32\qinsppmn.dll",b
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\RunOnce: [SpybotDeletingA5531] command /c del "C:\WINDOWS\kvxqmtre.dll_tobedeleted_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC2634] cmd /c del "C:\WINDOWS\kvxqmtre.dll_tobedeleted_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingA232] command /c del "C:\WINDOWS\qndsfmao.dll_tobedeleted_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC1672] cmd /c del "C:\WINDOWS\qndsfmao.dll_tobedeleted_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingA3571] command /c del "C:\WINDOWS\evgratsm.dll_tobedeleted_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC2534] cmd /c del "C:\WINDOWS\evgratsm.dll_tobedeleted_old"
O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\RunOnce: [SpybotDeletingA4453] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC9521] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\RunOnce: [SpybotDeletingA8264] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC576] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingA5940] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC7399] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingB4667] command /c del "C:\WINDOWS\kvxqmtre.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD7274] cmd /c del "C:\WINDOWS\kvxqmtre.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB4151] command /c del "C:\WINDOWS\qndsfmao.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD4275] cmd /c del "C:\WINDOWS\qndsfmao.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB4180] command /c del "C:\WINDOWS\evgratsm.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD7308] cmd /c del "C:\WINDOWS\evgratsm.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB6564] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD8526] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB4805] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD7643] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB6494] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD5302] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\iexplore.exe http://www.symantec.com/techsupp/servlet/ProductMessages?module=2009&error=0&language=en&product=SymNRT&version=2009.0.0.37&build=Symantec
O4 - HKCU\..\RunOnce: [MISPInst] "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\McInstallTemp\Install.exe" /Resume /Restart
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: afioqv.dll
O20 - Winlogon Notify: apun - C:\WINDOWS\
O20 - Winlogon Notify: dvdanti - C:\WINDOWS\
O20 - Winlogon Notify: ipcat - C:\WINDOWS\
O20 - Winlogon Notify: urqomJcY - C:\WINDOWS\SYSTEM32\urqomJcY.dll
O20 - Winlogon Notify: vgacab - C:\DOCUME~1\ian\LOCALS~1\Temp\bacagv.dat (file missing)
O20 - Winlogon Notify: webreg - C:\WINDOWS\
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: kvxqmtre - {E4475E2C-522F-439A-9A9E-E82007264E9D} - (no file)
O21 - SSODL: evgratsm - {6373CF60-D7F2-4694-B8A3-F193FEE33C0F} - (no file)
O23 - Service: McAfee Application Installer Cleanup (0180121220775799) (0180121220775799mcinstcleanup) - McAfee, Inc. - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\018012~1.EXE
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Microsoft WMI Performance Adapter AddOn (WMIPerAddOn) - Unknown owner - C:\WINDOWS\wmiapsrv.exe (file missing)

[Shaba]

Hi orleans_rob

Download HostsXpert (http://www.funkytoad.com/download/HostsXpert.zip) and unzip it to your desktop.

Open HostsXpert that you earlier unzipped on your desktop

Click "Make Hosts Writable?" upper left corner (if available)
Click "Restore MS Hosts File" and then click OK
Close HostsXpert
Note; IF you used any custom Hosts (eg. MVPS Hosts), you will have put them back manually

After that we need to update your HijackThis:

Click here (http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe) to download HJTInstall.exe
Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

[orleans_rob]

I posted another post after i realized i had an old version of HJT.
I hope this isn't na issue.

http://forums.spybot.info/showthread.php?t=33867

do you still need me to follow the steps you mentioned.
I'd be happy to do it if you need me to.

[Shaba]

Please post a fresh HijackThis log taken in normal mode into this thread after running HostsXpert :)

[orleans_rob]

I have problems in normal mode - cannot open task manager unless i hit Ctrl alt delt the second it starts up, cannot access control panel (say admin has resrtricted {i am setup as admin}), and some process keeps reoccuring cause a massive drain on memory so that no program can run

none of these problems occur in safemode when logged in as adminstrator

[Shaba]

OK, post then a fresh HijackThis log taken in safe mode after running HostsXpert :)

[orleans_rob]

cont.

i haven't tried in 2 weeks to run in normal mode (using another compt)

i can try if you think it will work

[Shaba]

You can try, if no go, post a log taken in safe mode :)

[orleans_rob]

OK, will post fresh HijackThis log taken in safe mode after running HostsXpert

do i need to run spybot before doing this?

[Shaba]

No need :)

[orleans_rob]

ok, doing it now

[orleans_rob]

do i need to restart my comp after running HostsXpert and before running hjt?

[Shaba]

No, it's not necessary.

[orleans_rob]

I Opened HostsXpert and
Clicked "Make Hosts Writable?" upper left corner (if available) and
Clicked "Restore MS Hosts File" and then click OK and
Closed HostsXpert

is that it an is it supposted to run or somethng before i do hjt?

[Shaba]

That is fine, just post now HijackThis log :)

It is supposed to run only once.

[orleans_rob]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:48:20 PM, on 9/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\taskmgr.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {FC64D173-5A2F-4840-991D-CE64FAD8D132} - (no file)
O3 - Toolbar: (no name) - {3FCAEB7D-F8AE-4A67-AE6C-57EE1416BB6D} - (no file)
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [c017ea80] rundll32.exe "C:\WINDOWS\system32\qinsppmn.dll",b
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\RunOnce: [SpybotDeletingA5531] command /c del "C:\WINDOWS\kvxqmtre.dll_tobedeleted_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC2634] cmd /c del "C:\WINDOWS\kvxqmtre.dll_tobedeleted_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingA232] command /c del "C:\WINDOWS\qndsfmao.dll_tobedeleted_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC1672] cmd /c del "C:\WINDOWS\qndsfmao.dll_tobedeleted_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingA3571] command /c del "C:\WINDOWS\evgratsm.dll_tobedeleted_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC2534] cmd /c del "C:\WINDOWS\evgratsm.dll_tobedeleted_old"
O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\RunOnce: [SpybotDeletingA4453] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC9521] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\RunOnce: [SpybotDeletingA8264] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC576] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingA5940] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC7399] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingA9537] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC8890] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingB4667] command /c del "C:\WINDOWS\kvxqmtre.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD7274] cmd /c del "C:\WINDOWS\kvxqmtre.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB4151] command /c del "C:\WINDOWS\qndsfmao.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD4275] cmd /c del "C:\WINDOWS\qndsfmao.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB4180] command /c del "C:\WINDOWS\evgratsm.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD7308] cmd /c del "C:\WINDOWS\evgratsm.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB6564] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD8526] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB4805] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD7643] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB6494] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD5302] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\iexplore.exe http://www.symantec.com/techsupp/servlet/ProductMessages?module=2009&error=0&language=en&product=SymNRT&version=2009.0.0.37&build=Symantec
O4 - HKCU\..\RunOnce: [MISPInst] "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\McInstallTemp\Install.exe" /Resume /Restart
O4 - HKCU\..\RunOnce: [SpybotDeletingB5126] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD9891] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: afioqv.dll
O21 - SSODL: kvxqmtre - {E4475E2C-522F-439A-9A9E-E82007264E9D} - (no file)
O21 - SSODL: evgratsm - {6373CF60-D7F2-4694-B8A3-F193FEE33C0F} - (no file)
O23 - Service: McAfee Application Installer Cleanup (0180121220775799) (0180121220775799mcinstcleanup) - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\018012~1.EXE (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Microsoft WMI Performance Adapter AddOn (WMIPerAddOn) - Unknown owner - C:\WINDOWS\wmiapsrv.exe (file missing)

--
End of file - 11533 bytes

[Shaba]

Create own folder for HijackThis to desktop and move it there.

Rename HijackThis.exe to orleans.exe.

We will continue with ComboFix. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:


Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link (http://www.bleepingcomputer.com/forums/topic114351.html)
Remember to re-enable them afterwards.


Click Yes to allow ComboFix to continue scanning for malware.


When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New HijackThis log.

A word of warning: Please do not run ComboFix on your own. This tool is not a toy and not for everyday use.

[orleans_rob]

sorry for the delay

combofix doesn't "seem" to be absorbing bootdisk as in the picture - i am getting a prompt "open file - security warning; should i click run?

little nervous about messing this up

[Shaba]

Yes run should be fine.

[orleans_rob]

i've got a bluescreen saying combfix preparing to run not that recovery was installed and spybot keeps trying to open

[Shaba]

OK, just let it run.

[orleans_rob]

dam, waiting for your reply and i did't notice that we had started a new page (page 3, was refreshing page 2) will run now

[orleans_rob]

is it possible that cmbo didn't absord bootdisk and should i be concerned?

[orleans_rob]

i've also go some things poping up in task manager:
pv.cfexe
CF7494.exe
nircmd.exe
pv.cfexe

and i cannot disable mcafee or uninstall it

trying to run combofix as i type on second comp

[orleans_rob]

aauugh, ok now as combo runs "autoscan - scanning for infected files", "Windows XP Home Edition SP2 CD Boot Floppies" pops up and wants to stat running - is this normal?

or are the malware/viruses making it start while como runs a virus check?

[orleans_rob]

I clicked no to bootdisk and then combofix shut down

i see you are in a different part of the world and logged off (prob to go to sleep)

i'll check back early in the morning (central time zone - New Orleans and Chicago)

[orleans_rob]

Saba,

reading the entries from other peoples expericnces it appears mine is more cumbersome, i appreicate your patients.

i rebooted the comptr, ran spybot, uninstalled Combofix (using "combofix /u"), disabled Mcafee, then cut an pasted a new combofix from a flashdrive and running it now.

when i placed the reboot over combofix, this time it showed the picture that it was being absorbed.

it has completed all of the stages, went on to deleteing some files and now is telling me that it is rebooting the machine.

(i bit my tongue when combo was running "autoscan - scanning for infected files" and "Windows XP Home Edition SP2 CD Boot Floppies" poped up and wants to stat running - i clicked yes this time

combofix rebooted the comp and is asking me whether want to go to Recovery Mode or normal microsoft windows xp home edition - which should i click?

[Shaba]

Normal microsoft windows xp home edition, please :)

[orleans_rob]

ComboFix 08-09-10.02 - Administrator 2008-09-11 12:20:22.1 - NTFSx86 NETWORK
Running from: C:\Documents and Settings\Administrator\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Administrator\Desktop\WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Cheryl Richards\Cookies\cheryl_richards@insightexpressai[2].txt
C:\Documents and Settings\Cheryl Richards\Cookies\cheryl_richards@maps.yahoo[2].txt
C:\Documents and Settings\Cheryl Richards\Desktop\Privacy Protector.url
C:\system.exe
C:\WINDOWS\cookies.ini
C:\WINDOWS\epgx.exe
C:\WINDOWS\erms.exe
C:\WINDOWS\kgxmotapgxa.dll
C:\WINDOWS\kgxmotapktx.dll
C:\WINDOWS\system32\afioqv.dll
C:\WINDOWS\system32\aiamyxbq.dll
C:\WINDOWS\SYSTEM32\ddxvxfin.ini
C:\WINDOWS\SYSTEM32\dybyfqpy.ini
C:\WINDOWS\system32\jsewvppt.dll
C:\WINDOWS\system32\knqfyb.dll
C:\WINDOWS\system32\kyftcaag.ini
C:\WINDOWS\system32\LTwEMpXx.ini
C:\WINDOWS\SYSTEM32\LTwEMpXx.ini2
C:\WINDOWS\system32\nifxvxdd.dll
C:\WINDOWS\SYSTEM32\nmppsniq.ini
C:\WINDOWS\system32\oswdhb.dll
C:\WINDOWS\system32\qinsppmn.dll
C:\WINDOWS\system32\rmmoassf.dll
C:\WINDOWS\system32\wecqteks.dll
C:\WINDOWS\system32\xrheew.dll
C:\WINDOWS\system32\xXpMEwTL.dll

.
((((((((((((((((((((((((( Files Created from 2008-08-11 to 2008-09-11 )))))))))))))))))))))))))))))))
.

2008-09-07 13:53 . 2008-09-07 13:53 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Aventail
2008-09-07 04:14 . 2006-03-03 08:07 143,360 --a------ C:\WINDOWS\SYSTEM32\dunzip32.dll
2008-09-07 03:35 . 2007-11-22 06:44 33,832 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mferkdk.sys
2008-09-07 03:33 . 2007-11-22 06:44 201,320 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mfehidk.sys
2008-09-07 03:33 . 2007-11-22 06:44 79,304 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mfeavfk.sys
2008-09-07 03:33 . 2007-12-02 12:51 40,488 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mfesmfk.sys
2008-09-07 03:33 . 2007-11-22 06:44 35,240 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mfebopk.sys
2008-09-07 03:26 . 2007-07-13 06:20 113,952 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\Mpfp.sys
2008-09-07 02:55 . 2008-09-07 03:06 <DIR> d-------- C:\Program Files\McAfee.com
2008-09-07 02:50 . 2008-09-07 03:31 <DIR> d-------- C:\Program Files\Common Files\McAfee
2008-09-07 02:49 . 2008-09-10 13:43 <DIR> d-------- C:\WINDOWS\LastGood
2008-09-07 02:49 . 2008-09-07 04:22 <DIR> d-------- C:\Program Files\McAfee
2008-09-07 01:26 . 2008-09-07 01:26 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\NortonInstaller
2008-09-07 00:27 . 2008-09-07 03:59 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\McAfee
2008-09-07 00:13 . 2008-09-07 00:13 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Talkback
2008-09-06 19:08 . 2008-09-06 19:08 552 --a------ C:\WINDOWS\SYSTEM32\d3d8caps.dat
2008-09-06 16:07 . 2008-09-07 21:02 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-09-06 16:05 . 2008-09-06 16:05 <DIR> d-------- C:\Program Files\TeaTimer (Spybot - Search & Destroy)

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-09-08 02:04 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-09-07 18:53 --------- d-----w C:\Documents and Settings\Cheryl Richards\Application Data\Aventail
2008-09-07 06:32 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-09-07 05:21 --------- d--h--r C:\Documents and Settings\All Users\Application Data\yahoo!
2008-09-07 05:21 --------- d-----w C:\Program Files\Yahoo!
2008-09-06 19:24 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-07-31 06:25 --------- d-----w C:\Program Files\Advanced Searchbar
2008-07-29 05:26 --------- d-----w C:\Documents and Settings\Administrator\Application Data\Lavasoft
2008-07-19 16:44 --------- d-----w C:\Documents and Settings\Cheryl Richards\Application Data\TmpRecentIcons
2008-07-19 14:57 --------- d-----w C:\Program Files\Apple Software Update
2008-07-17 10:14 155,648 ----a-w C:\WINDOWS\agpqlrfm.exe
2004-10-17 01:00 406,248 ----a-w C:\Documents and Settings\Forrest Richards\pcscan3inst.exe
2004-06-10 17:01 449 ----a-w C:\Documents and Settings\Cheryl Richards\UpdateReg.reg
2004-02-19 22:28 59,632 ----a-w C:\Documents and Settings\Cheryl Richards\Application Data\GDIPFONTCACHEV1.DAT
2004-12-31 19:01 413,204 --sh--w C:\WINDOWS\dvdanti.exe
2005-01-02 08:25 658,572 --sh--w C:\WINDOWS\itnadvd.bak1
2005-01-01 20:25 657,613 --sh--w C:\WINDOWS\itnadvd.bak2
2004-12-05 22:11 867,840 --sh--w C:\WINDOWS\msvcfax.exe
2004-12-31 19:01 676,510 --sh--w C:\WINDOWS\tacpi.bak2
2004-08-04 07:56 50,688 --sh--w C:\WINDOWS\twain_32.dll
2004-12-06 10:11 577,550 --sha-w C:\WINDOWS\xafcvsm.bak1
2004-12-06 22:12 575,274 --sh--w C:\WINDOWS\xafcvsm.bak2
2003-07-16 04:36 32 --sha-w C:\WINDOWS\{2C7FA319-A60E-42B6-8608-1C62A2010E95}.dat
2005-02-07 00:06 707,110 --sh--w C:\WINDOWS\JAVA\Packages\bacagv.bak1
2005-02-03 12:04 385,044 --sh--w C:\WINDOWS\JAVA\Packages\vgacab.exe
2004-12-31 18:59 471,663 --sh--w C:\WINDOWS\Microsoft.NET\gmism.bak2
2004-12-31 19:00 657,861 --sh--w C:\WINDOWS\Microsoft.NET\nupa.bak2
2005-05-18 03:40 475 --sha-w C:\WINDOWS\SYSTEM32\ceaode.dll
2004-08-04 07:56 1,028,096 --sha-w C:\WINDOWS\SYSTEM32\mfc42.dll
2004-08-04 07:56 54,784 --sha-w C:\WINDOWS\SYSTEM32\msvcirt.dll
2004-08-04 07:56 413,696 --sha-w C:\WINDOWS\SYSTEM32\msvcp60.dll
2004-08-04 07:56 11,776 --sha-w C:\WINDOWS\SYSTEM32\regsvr32.exe
2003-07-16 04:36 32 --sha-w C:\WINDOWS\SYSTEM32\{87339181-2835-49AE-98B9-FCACCB7B86AD}.dat
2004-12-31 18:59 1,165,917 --sh--w C:\WINDOWS\Windows Update Setup Files\cbew.bak2
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{2A65BE74-EC8D-401E-93DF-5BDA3DC05505}]
2008-07-19 09:52 32640 --a------ C:\WINDOWS\system32\urqomJcY.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}]
2008-04-01 07:18 160496 --a------ C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"AIM"="C:\Program Files\AIM\aim.exe" [2005-06-02 67160]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 15360]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"SpybotDeletingB4667"="command" [X]
"SpybotDeletingD7274"="del" [X]
"SpybotDeletingB4151"="command" [X]
"SpybotDeletingD4275"="del" [X]
"SpybotDeletingB4180"="command" [X]
"SpybotDeletingD7308"="del" [X]
"SpybotDeletingB6564"="command" [X]
"SpybotDeletingD8526"="del" [X]
"SpybotDeletingB4805"="command" [X]
"SpybotDeletingD7643"="del" [X]
"SpybotDeletingB6494"="command" [X]
"SpybotDeletingD5302"="del" [X]
"SpybotDeletingB5126"="command" [X]
"SpybotDeletingD9891"="del" [X]
"SpybotDeletingB1162"="command" [X]
"SpybotDeletingD902"="del" [X]
"<NO NAME>"="C:\Program Files\Internet Explorer\iexplore.exe" [2008-04-22 625664]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2008-03-09 185896]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 202544]
"AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-07-10 116040]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2003-10-06 5058560]
"SpybotSnD"="C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" [2008-07-07 4891472]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [2007-11-01 582992]

C:\Documents and Settings\Cheryl Richards\Start Menu\Programs\Startup\
PowerReg Scheduler.exe [2005-12-15 256000]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
WinZip Quick Pick.lnk - C:\Program Files\WinZip\WZQKPICK.EXE [2003-07-05 106560]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{2A65BE74-EC8D-401E-93DF-5BDA3DC05505}"= "C:\WINDOWS\system32\urqomJcY.dll" [2008-07-19 32640]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\urqomJcY]
2008-07-19 09:52 32640 C:\WINDOWS\SYSTEM32\urqomJcY.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=afioqv.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.ctmp3"= C:\WINDOWS\System32\ctmp3.acm

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=C:\WINDOWS\pss\Digital Line Detect.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HOTSYNCSHORTCUTNAME.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HOTSYNCSHORTCUTNAME.lnk
backup=C:\WINDOWS\pss\HOTSYNCSHORTCUTNAME.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=C:\WINDOWS\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Image Zone Fast Start.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Image Zone Fast Start.lnk
backup=C:\WINDOWS\pss\HP Image Zone Fast Start.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Image Transfer.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Image Transfer.lnk
backup=C:\WINDOWS\pss\Image Transfer.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^LUMIX Simple Viewer.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\LUMIX Simple Viewer.lnk
backup=C:\WINDOWS\pss\LUMIX Simple Viewer.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Find Fast.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Find Fast.lnk
backup=C:\WINDOWS\pss\Microsoft Find Fast.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Works Calendar Reminders.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Works Calendar Reminders.lnk
backup=C:\WINDOWS\pss\Microsoft Works Calendar Reminders.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Office Startup.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Office Startup.lnk
backup=C:\WINDOWS\pss\Office Startup.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Julian Richards^Start Menu^Programs^Startup^palmOne Registration.lnk]
path=C:\Documents and Settings\Julian Richards\Start Menu\Programs\Startup\palmOne Registration.lnk
backup=C:\WINDOWS\pss\palmOne Registration.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdaptecDirectCD]
--a------ 2002-04-10 17:44 679936 C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\Directcd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
--a------ 2007-03-09 12:09 63712 C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
--a------ 2008-01-11 23:16 39792 C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AIM]
--------- 2002-11-13 19:50 61440 C:\Program Files\AIM95\aim.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
--a------ 2004-08-04 02:56 15360 C:\WINDOWS\SYSTEM32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CXMon]
--a------ 2002-03-05 14:34 45056 C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_monitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
--a------ 2007-03-15 11:09 460784 C:\Program Files\DellSupport\DSAgnt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupportCenter]
--a------ 2007-11-15 10:23 202544 C:\Program Files\Dell Support Center\bin\sprtcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\diagent]
--a------ 2002-04-03 02:01 135264 C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate]
--a------ 2007-11-15 10:24 16384 C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
--a------ 2007-05-08 16:24 54840 C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a------ 2008-02-19 14:10 267048 C:\Program Files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mccr]
--a------ 2004-07-22 04:29 522752 C:\WINDOWS\Microsoft.NET\mccr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Works Update Detection]
--a------ 2001-08-16 23:41 28738 C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
--a------ 2004-07-01 13:15 53248 C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
--a------ 2004-10-13 11:24 1694208 C:\Program Files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
--a------ 2003-10-06 14:16 5058560 C:\WINDOWS\SYSTEM32\nvcpl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2008-02-01 00:13 385024 C:\Program Files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Share-to-Web Namespace Daemon]
--a------ 2001-07-03 10:11 57344 C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
--a------ 2008-02-22 04:25 144784 C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
--a------ 2008-03-09 22:15 185896 C:\Program Files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
--------- 2000-05-11 02:00 90112 C:\WINDOWS\Updreg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
--a------ 2004-08-06 16:33 2502656 C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\YMailAdvisor]
--a------ 2008-02-26 11:26 132376 C:\Program Files\Yahoo!\Common\YMailAdvisor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"C:\\Program Files\\AIM\\aim.exe"=
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

.
Contents of the 'Scheduled Tasks' folder
.
- - - - ORPHANS REMOVED - - - -

BHO-{555e4bf0-d439-4797-86ad-0aa59bf4e90a} - C:\WINDOWS\system32\afioqv.dll
BHO-{ADEA73D3-7F37-498A-A736-88EA393F37E6} - C:\WINDOWS\system32\xXpMEwTL.dll
HKCU-Run-Microsoft Works Update Detection - C:\Program Files\Microsoft Works\WkDetect.exe
HKCU-RunOnce-MISPInst - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\McInstallTemp\Install.exe
HKLM-Run-c017ea80 - C:\WINDOWS\system32\qinsppmn.dll
SSODL-kvxqmtre-{E4475E2C-522F-439A-9A9E-E82007264E9D} - (no file)
SSODL-evgratsm-{6373CF60-D7F2-4694-B8A3-F193FEE33C0F} - (no file)
Notify-vgacab - C:\DOCUME~1\ian\LOCALS~1\Temp\bacagv.dat
Notify-apun - (no file)
Notify-dvdanti - (no file)
Notify-ipcat - (no file)
Notify-webreg - (no file)
MSConfigStartUp-ccRegVfy - C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
MSConfigStartUp-SDTray - C:\Program Files\Spyware Doctor\SDTrayApp.exe
MSConfigStartUp-YSearchProtection - C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe


.
------- Supplementary Scan -------
.
FireFox -: Profile - C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\u5wz5img.default\
FireFox -: prefs.js - SEARCH.DEFAULTURL - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-09-11 13:11:58
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

PROCESS: C:\WINDOWS\system32\winlogon.exe
-> C:\WINDOWS\system32\urqomJcY.dll
-> C:\WINDOWS\system32\tsd32.dll
.
Completion time: 2008-09-11 13:30:17 - machine was rebooted
ComboFix-quarantined-files.txt 2008-09-11 18:29:46

Pre-Run: 36,022,677,504 bytes free
Post-Run: 36,086,398,976 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

288 --- E O F --- 2008-07-09 08:18:07


ZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:33:48 PM, on 9/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\Administrator\Desktop\orleans\orleans.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: (no name) - {2A65BE74-EC8D-401E-93DF-5BDA3DC05505} - C:\WINDOWS\system32\urqomJcY.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingB4667] command /c del "C:\WINDOWS\kvxqmtre.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD7274] cmd /c del "C:\WINDOWS\kvxqmtre.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB4151] command /c del "C:\WINDOWS\qndsfmao.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD4275] cmd /c del "C:\WINDOWS\qndsfmao.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB4180] command /c del "C:\WINDOWS\evgratsm.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD7308] cmd /c del "C:\WINDOWS\evgratsm.dll_tobedeleted_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB6564] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD8526] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB4805] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD7643] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB6494] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD5302] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\iexplore.exe http://www.symantec.com/techsupp/servlet/ProductMessages?module=2009&error=0&language=en&product=SymNRT&version=2009.0.0.37&build=Symantec
O4 - HKCU\..\RunOnce: [SpybotDeletingB5126] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD9891] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB1162] command /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD902] cmd /c del "C:\WINDOWS\SYSTEM32\urqomJcY.dll"
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: afioqv.dll
O20 - Winlogon Notify: urqomJcY - C:\WINDOWS\SYSTEM32\urqomJcY.dll
O23 - Service: McAfee Application Installer Cleanup (0180121220775799) (0180121220775799mcinstcleanup) - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\018012~1.EXE (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Microsoft WMI Performance Adapter AddOn (WMIPerAddOn) - Unknown owner - C:\WINDOWS\wmiapsrv.exe (file missing)

--
End of file - 10046 bytes

[Shaba]

Open notepad and copy/paste the text in the codebox below into it:


File::
C:\WINDOWS\agpqlrfm.exe
C:\WINDOWS\dvdanti.exe
C:\WINDOWS\itnadvd.bak1
C:\WINDOWS\itnadvd.bak2
C:\WINDOWS\tacpi.bak2
C:\WINDOWS\xafcvsm.bak1
C:\WINDOWS\xafcvsm.bak2
C:\WINDOWS\JAVA\Packages\bacagv.bak1
C:\WINDOWS\JAVA\Packages\vgacab.exe
C:\WINDOWS\Microsoft.NET\gmism.bak2
C:\WINDOWS\Microsoft.NET\nupa.bak2
C:\WINDOWS\Windows Update Setup Files\cbew.bak2
C:\WINDOWS\system32\urqomJcY.dll

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"SpybotDeletingB4667"=-
"SpybotDeletingD7274"=-
"SpybotDeletingB4151"=-
"SpybotDeletingD4275"=-
"SpybotDeletingB4180"=-
"SpybotDeletingD7308"=-
"SpybotDeletingB6564"=-
"SpybotDeletingD8526"=-
"SpybotDeletingB4805"=-
"SpybotDeletingD7643"=-
"SpybotDeletingB6494"=-
"SpybotDeletingD5302"=-
"SpybotDeletingB5126"=-
"SpybotDeletingD9891"=-
"SpybotDeletingB1162"=-
"SpybotDeletingD902"=-

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=-


Save this as "CFScript"

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

[orleans_rob]

stepped away to eat a late lunch

running altered combo now

[Shaba]

No hurry, take your time.

[orleans_rob]

while starting combofix and running - sed, swreg, and findstr appeared several times and i highlighted and clicked end process

sometimes they appeared for just a second while combofix was doing the stages

also pv.cfexe appeared several times which i didn't stop - didn't know if i was supposed to - along with catchme.cfexe and psexes and nircmd and vFind

Combo preparing log now

worried you are going to go to sleep - lol :sad: :)

[orleans_rob]

ComboFix 08-09-10.02 - Administrator 2008-09-11 14:12:03.2 - NTFSx86 NETWORK
Running from: C:\Documents and Settings\Administrator\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Administrator\Desktop\CFScript.txt
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\agpqlrfm.exe
C:\WINDOWS\dvdanti.exe
C:\WINDOWS\itnadvd.bak1
C:\WINDOWS\itnadvd.bak2
C:\WINDOWS\JAVA\Packages\bacagv.bak1
C:\WINDOWS\JAVA\Packages\vgacab.exe
C:\WINDOWS\Microsoft.NET\gmism.bak2
C:\WINDOWS\Microsoft.NET\nupa.bak2
C:\WINDOWS\system32\urqomJcY.dll
C:\WINDOWS\tacpi.bak2
C:\WINDOWS\Windows Update Setup Files\cbew.bak2
C:\WINDOWS\xafcvsm.bak1
C:\WINDOWS\xafcvsm.bak2

.
((((((((((((((((((((((((( Files Created from 2008-08-11 to 2008-09-11 )))))))))))))))))))))))))))))))
.

2008-09-07 13:53 . 2008-09-07 13:53 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Aventail
2008-09-07 04:14 . 2006-03-03 08:07 143,360 --a------ C:\WINDOWS\SYSTEM32\dunzip32.dll
2008-09-07 03:35 . 2007-11-22 06:44 33,832 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mferkdk.sys
2008-09-07 03:33 . 2007-11-22 06:44 201,320 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mfehidk.sys
2008-09-07 03:33 . 2007-11-22 06:44 79,304 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mfeavfk.sys
2008-09-07 03:33 . 2007-12-02 12:51 40,488 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mfesmfk.sys
2008-09-07 03:33 . 2007-11-22 06:44 35,240 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mfebopk.sys
2008-09-07 03:26 . 2007-07-13 06:20 113,952 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\Mpfp.sys
2008-09-07 02:55 . 2008-09-07 03:06 <DIR> d-------- C:\Program Files\McAfee.com
2008-09-07 02:50 . 2008-09-07 03:31 <DIR> d-------- C:\Program Files\Common Files\McAfee
2008-09-07 02:49 . 2008-09-10 13:43 <DIR> d-------- C:\WINDOWS\LastGood
2008-09-07 02:49 . 2008-09-07 04:22 <DIR> d-------- C:\Program Files\McAfee
2008-09-07 01:26 . 2008-09-07 01:26 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\NortonInstaller
2008-09-07 00:27 . 2008-09-07 03:59 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\McAfee
2008-09-07 00:13 . 2008-09-07 00:13 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Talkback
2008-09-06 19:08 . 2008-09-06 19:08 552 --a------ C:\WINDOWS\SYSTEM32\d3d8caps.dat
2008-09-06 16:07 . 2008-09-07 21:02 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-09-06 16:05 . 2008-09-06 16:05 <DIR> d-------- C:\Program Files\TeaTimer (Spybot - Search & Destroy)

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-09-08 02:04 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-09-07 18:53 --------- d-----w C:\Documents and Settings\Cheryl Richards\Application Data\Aventail
2008-09-07 06:32 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-09-07 05:21 --------- d--h--r C:\Documents and Settings\All Users\Application Data\yahoo!
2008-09-07 05:21 --------- d-----w C:\Program Files\Yahoo!
2008-09-06 19:24 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-07-31 06:25 --------- d-----w C:\Program Files\Advanced Searchbar
2008-07-29 05:26 --------- d-----w C:\Documents and Settings\Administrator\Application Data\Lavasoft
2008-07-19 16:44 --------- d-----w C:\Documents and Settings\Cheryl Richards\Application Data\TmpRecentIcons
2008-07-19 14:57 --------- d-----w C:\Program Files\Apple Software Update
2004-10-17 01:00 406,248 ----a-w C:\Documents and Settings\Forrest Richards\pcscan3inst.exe
2004-06-10 17:01 449 ----a-w C:\Documents and Settings\Cheryl Richards\UpdateReg.reg
2004-02-19 22:28 59,632 ----a-w C:\Documents and Settings\Cheryl Richards\Application Data\GDIPFONTCACHEV1.DAT
2004-12-05 22:11 867,840 --sh--w C:\WINDOWS\msvcfax.exe
2004-08-04 07:56 50,688 --sh--w C:\WINDOWS\twain_32.dll
2003-07-16 04:36 32 --sha-w C:\WINDOWS\{2C7FA319-A60E-42B6-8608-1C62A2010E95}.dat
2005-05-18 03:40 475 --sha-w C:\WINDOWS\SYSTEM32\ceaode.dll
2004-08-04 07:56 1,028,096 --sha-w C:\WINDOWS\SYSTEM32\mfc42.dll
2004-08-04 07:56 54,784 --sha-w C:\WINDOWS\SYSTEM32\msvcirt.dll
2004-08-04 07:56 413,696 --sha-w C:\WINDOWS\SYSTEM32\msvcp60.dll
2004-08-04 07:56 11,776 --sha-w C:\WINDOWS\SYSTEM32\regsvr32.exe
2003-07-16 04:36 32 --sha-w C:\WINDOWS\SYSTEM32\{87339181-2835-49AE-98B9-FCACCB7B86AD}.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}]
2008-04-01 07:18 160496 --a------ C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"AIM"="C:\Program Files\AIM\aim.exe" [2005-06-02 67160]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 15360]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"<NO NAME>"="C:\Program Files\Internet Explorer\iexplore.exe" [2008-04-22 625664]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2008-03-09 185896]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 202544]
"AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-07-10 116040]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2003-10-06 5058560]
"SpybotSnD"="C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" [2008-07-07 4891472]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [2007-11-01 582992]

C:\Documents and Settings\Cheryl Richards\Start Menu\Programs\Startup\
PowerReg Scheduler.exe [2005-12-15 256000]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
WinZip Quick Pick.lnk - C:\Program Files\WinZip\WZQKPICK.EXE [2003-07-05 106560]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.ctmp3"= C:\WINDOWS\System32\ctmp3.acm

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=C:\WINDOWS\pss\Digital Line Detect.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HOTSYNCSHORTCUTNAME.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HOTSYNCSHORTCUTNAME.lnk
backup=C:\WINDOWS\pss\HOTSYNCSHORTCUTNAME.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=C:\WINDOWS\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Image Zone Fast Start.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Image Zone Fast Start.lnk
backup=C:\WINDOWS\pss\HP Image Zone Fast Start.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Image Transfer.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Image Transfer.lnk
backup=C:\WINDOWS\pss\Image Transfer.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^LUMIX Simple Viewer.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\LUMIX Simple Viewer.lnk
backup=C:\WINDOWS\pss\LUMIX Simple Viewer.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Find Fast.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Find Fast.lnk
backup=C:\WINDOWS\pss\Microsoft Find Fast.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Works Calendar Reminders.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Works Calendar Reminders.lnk
backup=C:\WINDOWS\pss\Microsoft Works Calendar Reminders.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Office Startup.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Office Startup.lnk
backup=C:\WINDOWS\pss\Office Startup.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Julian Richards^Start Menu^Programs^Startup^palmOne Registration.lnk]
path=C:\Documents and Settings\Julian Richards\Start Menu\Programs\Startup\palmOne Registration.lnk
backup=C:\WINDOWS\pss\palmOne Registration.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdaptecDirectCD]
--a------ 2002-04-10 17:44 679936 C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\Directcd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
--a------ 2007-03-09 12:09 63712 C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
--a------ 2008-01-11 23:16 39792 C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AIM]
--------- 2002-11-13 19:50 61440 C:\Program Files\AIM95\aim.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
--a------ 2004-08-04 02:56 15360 C:\WINDOWS\SYSTEM32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CXMon]
--a------ 2002-03-05 14:34 45056 C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_monitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
--a------ 2007-03-15 11:09 460784 C:\Program Files\DellSupport\DSAgnt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupportCenter]
--a------ 2007-11-15 10:23 202544 C:\Program Files\Dell Support Center\bin\sprtcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\diagent]
--a------ 2002-04-03 02:01 135264 C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate]
--a------ 2007-11-15 10:24 16384 C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
--a------ 2007-05-08 16:24 54840 C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a------ 2008-02-19 14:10 267048 C:\Program Files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mccr]
--a------ 2004-07-22 04:29 522752 C:\WINDOWS\Microsoft.NET\mccr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Works Update Detection]
--a------ 2001-08-16 23:41 28738 C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
--a------ 2004-07-01 13:15 53248 C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
--a------ 2004-10-13 11:24 1694208 C:\Program Files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
--a------ 2003-10-06 14:16 5058560 C:\WINDOWS\SYSTEM32\nvcpl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2008-02-01 00:13 385024 C:\Program Files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Share-to-Web Namespace Daemon]
--a------ 2001-07-03 10:11 57344 C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
--a------ 2008-02-22 04:25 144784 C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
--a------ 2008-03-09 22:15 185896 C:\Program Files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
--------- 2000-05-11 02:00 90112 C:\WINDOWS\Updreg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
--a------ 2004-08-06 16:33 2502656 C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\YMailAdvisor]
--a------ 2008-02-26 11:26 132376 C:\Program Files\Yahoo!\Common\YMailAdvisor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"C:\\Program Files\\AIM\\aim.exe"=
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

R3 NgVpn;Aventail VPN Adapter;C:\WINDOWS\system32\DRIVERS\ngvpn.sys [2007-12-18 76440]
S2 0180121220775799mcinstcleanup;McAfee Application Installer Cleanup (0180121220775799);C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\018012~1.EXE C:\PROGRA~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini [ ]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\McAfee\SiteAdvisor\McSACore.exe [2008-07-23 206112]
S2 NgVpnMgr;Aventail VPN Client;C:\WINDOWS\system32\ngvpnmgr.exe [2007-12-18 205381]
S2 WMIPerAddOn;Microsoft WMI Performance Adapter AddOn;C:\WINDOWS\wmiapsrv.exe [ ]
S3 grmn0200;grmn0200.Sys Garmin USB DCP driver (install);C:\WINDOWS\system32\Drivers\grmn0200.sys [2006-02-20 17536]
S3 grmn1200;grmn0400.Sys Garmin USB DCP driver;C:\WINDOWS\system32\Drivers\grmn1200.sys [2005-12-12 11776]
S3 NgFilter;Aventail VPN Filter;C:\WINDOWS\system32\DRIVERS\ngfilter.sys [2007-12-18 20632]
S3 NgLog;Aventail VPN Logging;C:\WINDOWS\system32\DRIVERS\nglog.sys [2007-12-18 25240]
S3 NgWfp;Aventail VPN Callout;C:\WINDOWS\system32\DRIVERS\ngwfp.sys [2007-12-18 21656]
S4 hpt3xx;hpt3xx;C:\WINDOWS\system32\DRIVERS\hpt3xx.sys [2001-08-17 38144]
.
Contents of the 'Scheduled Tasks' folder
.
- - - - ORPHANS REMOVED - - - -

Notify-urqomJcY - urqomJcY.dll



**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-09-11 14:29:30
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

PROCESS: C:\WINDOWS\system32\winlogon.exe
-> C:\WINDOWS\system32\tsd32.dll
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\SYSTEM32\taskmgr.exe
.
**************************************************************************
.
Completion time: 2008-09-11 14:38:44 - machine was rebooted
ComboFix-quarantined-files.txt 2008-09-11 19:38:41
ComboFix2.txt 2008-09-11 18:30:20

Pre-Run: 37,277,892,608 bytes free
Post-Run: 37,257,723,904 bytes free

229 --- E O F --- 2008-07-09 08:18:07


ZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:40:31 PM, on 9/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Administrator\Desktop\orleans\orleans.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\iexplore.exe http://www.symantec.com/techsupp/servlet/ProductMessages?module=2009&error=0&language=en&product=SymNRT&version=2009.0.0.37&build=Symantec
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: McAfee Application Installer Cleanup (0180121220775799) (0180121220775799mcinstcleanup) - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\018012~1.EXE (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Microsoft WMI Performance Adapter AddOn (WMIPerAddOn) - Unknown owner - C:\WINDOWS\wmiapsrv.exe (file missing)

--
End of file - 8320 bytes

[orleans_rob]

Just had power surge due to storm in my area - cause the computer to reboot.

I hope it hasn't effect what we've done so far.
(reboot causing the trojans to initiate tasks that changed things back to earlier today?)

again, i appreciate all the help you are giving me!! :)

[Shaba]

No it didn't :)

Please go to Kaspersky website (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) and perform an online antivirus scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As....
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply along with a fresh HijackThis log.

[orleans_rob]

I'm 53% of the way through the scan and so far:
Threat names: 14
Infected objects: 38
Suspicious objects: 1

this should be fun :blink:

[orleans_rob]

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Friday, September 12, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, September 12, 2008 15:10:00
Records in database: 1217834
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\

Scan statistics:
Files scanned: 88558
Threat name: 16
Infected objects: 40
Suspicious objects: 1
Duration of the scan: 03:35:58


File name / Threat name / Threats count
C:\Documents and Settings\Cheryl Richards\Local Settings\Application Data\Identities\{2AA9C70F-3BCD-47F4-A503-1050DE019177}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Trojan-Spy.HTML.Paylap.ev 8
C:\Documents and Settings\Cheryl Richards\Local Settings\Application Data\Identities\{2AA9C70F-3BCD-47F4-A503-1050DE019177}\Microsoft\Outlook Express\Deleted Items.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Program Files\War On Terror\KeenValueInstall.exe Infected: not-a-virus:AdWare.Win32.Keenval.a 1
C:\Program Files\War On Terror\KeenValueInstall.exe Infected: Trojan-Downloader.Win32.Keenval 1
C:\QooBox\Quarantine\C\WINDOWS\agpqlrfm.exe.vir Infected: Trojan.Win32.Vapsup.iro 1
C:\QooBox\Quarantine\C\WINDOWS\erms.exe.vir Infected: Trojan.Win32.Vapsup.irr 1
C:\QooBox\Quarantine\C\WINDOWS\kgxmotapktx.dll.vir Infected: Trojan.Win32.Vapsup.iqm 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\afioqv.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.dpl 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\aiamyxbq.dll.vir Infected: Trojan.Win32.Monder.amg 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\jsewvppt.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.caj 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\knqfyb.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.caj 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\nifxvxdd.dll.vir Infected: Trojan.Win32.Monder.blz 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\oswdhb.dll.vir Infected: Trojan.Win32.Monder.amg 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\qinsppmn.dll.vir Infected: Trojan.Win32.Monder.mfx 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\rmmoassf.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.dpl 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\wecqteks.dll.vir Infected: Trojan.Win32.Monder.amg 1
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\xrheew.dll.vir Infected: Trojan.Win32.Monder.amg 1
C:\QooBox\Quarantine\catchme2008-09-11_142336.04.zip Infected: Trojan-Dropper.Win32.Agent.fd 1
C:\QooBox\Quarantine\catchme2008-09-11_142336.04.zip Infected: not-a-virus:AdWare.Win32.Virtumonde.j 1
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141625.dll Infected: Trojan.Win32.Vapsup.iqm 1
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141626.dll Infected: Trojan.Win32.Monder.amg 1
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141627.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.caj 1
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141628.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.caj 1
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141629.dll Infected: Trojan.Win32.Monder.blz 1
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141630.dll Infected: Trojan.Win32.Monder.amg 1
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141631.dll Infected: Trojan.Win32.Monder.amg 1
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141632.dll Infected: Trojan.Win32.Monder.amg 1
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141634.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.dpl 1
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141635.dll Infected: Trojan.Win32.Monder.mfx 1
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141636.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.dpl 1
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141642.exe Infected: Trojan.Win32.Vapsup.irr 1
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141797.exe Infected: Trojan.Win32.Vapsup.iro 1
C:\WINDOWS\SYSTEM32\scvi50.exe Infected: Trojan-Clicker.Win32.Agent.bc 1
C:\WINDOWS\SYSTEM32\updtool.exe Infected: Trojan-Dropper.Win32.Agent.aw 1

The selected area was scanned.


ZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:46, on 2008-09-12
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\Documents and Settings\Administrator\Desktop\orleans\orleans.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\iexplore.exe http://www.symantec.com/techsupp/servlet/ProductMessages?module=2009&error=0&language=en&product=SymNRT&version=2009.0.0.37&build=Symantec
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - Winlogon Notify: urqomJcY - urqomJcY.dll (file missing)
O23 - Service: McAfee Application Installer Cleanup (0180121220775799) (0180121220775799mcinstcleanup) - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\018012~1.EXE (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PsExec (PSEXESVC) - Unknown owner - C:\WINDOWS\PSEXESVC.EXE (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Microsoft WMI Performance Adapter AddOn (WMIPerAddOn) - Unknown owner - C:\WINDOWS\wmiapsrv.exe (file missing)

--
End of file - 8555 bytes

[Shaba]

Does computer now work in normal mode?

Also please do this:

Empty outlook deleted items for Cheryl Richards

Empty this folder:

C:\QooBox\Quarantine

Delete these:

C:\Program Files\War On Terror\KeenValueInstall.exe
C:\WINDOWS\SYSTEM32\scvi50.exe
C:\WINDOWS\SYSTEM32\updtool.exe

Empty Recycle Bin.

[orleans_rob]

There was't anything n Cheryl's Outlook deleted folder.
I deleted everything in outlook - she uses another computer now - hasn't used this outlook for 2 years (didn't care about anything in it)

I delete all the other stuff and emptied the garbage bin.

rebooted to get into normal mode and am restricted still:
no task manager, mimimal applications in start button, virus alert next to clock in lower right corner, and blue desktop background.

[orleans_rob]

if it will help - she has given me permission to uninstall her (remove her) from the computer entirely

[Shaba]

Please post then a log taken in normal mode.

You can save it to some folder and send in Safe mode with network support if you can't access this forum in normal mode.

[orleans_rob]

a hjt log?

[Shaba]

Yes, hjt log taken in normal mode.

[orleans_rob]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49: VIRUS ALERT!, on 9/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Documents and Settings\Julian Richards\Desktop\orleans\orleans.exe.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [] c:\WINDOWS\System32\
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - Winlogon Notify: urqomJcY - urqomJcY.dll (file missing)
O23 - Service: McAfee Application Installer Cleanup (0180121220775799) (0180121220775799mcinstcleanup) - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\018012~1.EXE (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PsExec (PSEXESVC) - Unknown owner - C:\WINDOWS\PSEXESVC.EXE (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Microsoft WMI Performance Adapter AddOn (WMIPerAddOn) - Unknown owner - C:\WINDOWS\wmiapsrv.exe (file missing)

--
End of file - 11087 bytes

[Shaba]

Yes there indeed are some problems.

Open HijackThis, click do a system scan only and checkmark these (while in normal mode):


O4 - HKCU\..\Run: [] c:\WINDOWS\System32\
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O20 - Winlogon Notify: urqomJcY - urqomJcY.dll (file missing)
O23 - Service: McAfee Application Installer Cleanup (0180121220775799) (0180121220775799mcinstcleanup) - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\018012~1.EXE (file missing)
O23 - Service: Microsoft WMI Performance Adapter AddOn (WMIPerAddOn) - Unknown owner - C:\WINDOWS\wmiapsrv.exe (file missing)

Close all windows including browser and press fix checked.

Download this (http://downloads.andymanchesta.com/RemovalTools/XP_VirusAlert_Repair.inf) to desktop.

Right-click it and choose install.

Reboot.

Post a fresh HijackThis log taken in normal mode, please.

[orleans_rob]

.. and all of this is to be attempted in normal mode?

[Shaba]

Yes except log posting if you can't post it in normal mode :)

[orleans_rob]

i've done all and clicked on XP_VirusAlert_Repair, but nothing seems to be happening. Don't know if it is because coomputer slow or what. I assume that the Microsoft Installer is supposed to pop up.

Also, i have a shield in the bottom right hand corner (near clock) telling me i have an update to microsoft waiting to be installed - when i click on it it is a malicious update from micro.

i can pull up task manager now and "dsc.exe" keeps reoccuring (over 155 processes in total now) and cpu usage at 100% - thinking it is drain power so the xp virusalert repair cannot run

now we have over 200 processes up, deleted one of the dsc.exe and it dropped down to 85 total processes but they keep coming

[Shaba]

Then please fix this entry, too:

O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

Reboot to normal mode and tell me if it helped that you can now run XP_VirusAlert_Repair.

If that doesn't help, maybe other entry needs to be fixed, too.

[orleans_rob]

yeh, was just looking that one up (sprtcmd) on the internet to see what it was - showing a lot of activity in task manager

doing your request now

[orleans_rob]

.. correction sprtsvc and sprtcmd was what was showing in task manager

disabled Mcafee and tried to install virusalert - nothing happened, but the reoccuring program dsc hasn't started

[Shaba]

OK, please then post a fresh HijackThis log taken in normal mode :)

[orleans_rob]

sorry for the delay i was in the middle of creating one when you requested it - but i tried to open Intrntexplr in normal and that didn't go well

here it is

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:27: VIRUS ALERT!, on 9/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\Documents and Settings\Julian Richards\Desktop\orleans\orleans.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: McAfee Application Installer Cleanup (0180121220775799) (0180121220775799mcinstcleanup) - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\018012~1.EXE (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PsExec (PSEXESVC) - Unknown owner - C:\WINDOWS\PSEXESVC.EXE (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Microsoft WMI Performance Adapter AddOn (WMIPerAddOn) - Unknown owner - C:\WINDOWS\wmiapsrv.exe (file missing)

--
End of file - 8735 bytes

[Shaba]

Anyway log looks better :)

Please download the Registry Search tool by clicking on the "hard drive" icon halfway down this page:
http://www.billsway.com/vbspage/
Save it to the desktop and run it. If you get an alert from your antivirus about scripting, choose to allow the script to run. Search for VIRUS ALERT! and click OK. Post the logfile from the tool here for me.

[orleans_rob]

another delay, when i went back to normal mode from posting in safemode dsc began posting again

ran hjt and fixed

O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

and

O23 - Service: Microsoft WMI Performance Adapter AddOn (WMIPerAddOn) - Unknown owner - C:\WINDOWS\wmiapsrv.exe (file missing)

it has stopped now
running regsearch now

can i just use a flashdrive between the bad computer and one i am typing on to post hjt and download the programs you have been asking me to run

or do i run risk of infection?

[Shaba]

Yes, that is fine :)

[orleans_rob]

great that should speed thins up

i clicked on regsearch and typed in virus alert! in the box and hit ok

nothing seems to be happening, but i do have regedit.exe in the task manager drawing 50% of CPU - i assume that is it

just killed all mcafee and agin in task manager and have nearly 100% for regedit

[Shaba]

OK, wait a bit and if nothing happens, try again.

[orleans_rob]

REGEDIT4
; RegSrch.vbs © Bill James

; Registry search results for string "virus alert!" 9/13/2008 2:04:15 PM

; NOTE: This file will be deleted when you close WordPad.
; You must manually save this file to a new location if you want to refer to it again later.
; (If you save the file with a .reg extension, you can use it to restore any Registry changes you make to these values.)


[HKEY_USERS\PE_C_CHERYL RICHARDS\Control Panel\International]
"sTimeFormat"="HH:mm: VIRUS ALERT!"

[HKEY_USERS\PE_C_CHERYL RICHARDS\Software\SupportSoft\ProviderList\DellSupportCenter\users\Cheryl Richards\LogCache]
"StartTime"="7/21/2008 18:34: VIRUS ALERT!"

[HKEY_USERS\PE_C_CHERYL RICHARDS\Software\SupportSoft\ProviderList\DellSupportCenter\users\Cheryl Richards\Message]
"WakeDate"="7/22/2008 18:39: VIRUS ALERT!"

[HKEY_USERS\S-1-5-21-769079328-2221179514-3766738458-1011\Control Panel\International]
"sTimeFormat"="HH:mm: VIRUS ALERT!"

[HKEY_USERS\S-1-5-21-769079328-2221179514-3766738458-1011\Software\SupportSoft\ProviderList\DellSupportCenter\users\Julian Richards\LogCache]
"StartTime"="9/13/2008 13:52: VIRUS ALERT!"

[HKEY_USERS\S-1-5-21-769079328-2221179514-3766738458-1011\Software\SupportSoft\ProviderList\DellSupportCenter\users\Julian Richards\Message]
"WakeDate"="9/20/2008 13:52: VIRUS ALERT!"

[Shaba]

Go to Start > Run
Type regedit and click OK.

On the leftside, click to highlight My Computer at the top.
Go up to "File > Export"
Make sure in that window there is a tick next to "All" under Export Branch.
Leave the "Save As Type" as "Registration Files".
Under "Filename" put backup
Choose to save it to C:\ or in somewhere else safe location so that you will remember where you put it (don't put it on the Desktop!)
Click Save and then go to File > Exit.

Open Notepad and copy the contents of the following box to a new file.


Windows Registry Editor Version 5.00

[HKEY_USERS\PE_C_CHERYL RICHARDS\Control Panel\International]
"sTimeFormat"="HH:mm:ss"

[HKEY_USERS\S-1-5-21-769079328-2221179514-3766738458-1011\Control Panel\International]
"sTimeFormat"="HH:mm:ss"

Save it as fix.reg (save type: "All files" (*.*)) to your desktop.

It should look like this -> http://users.telenet.be/bluepatchy/miekiemoes/images/reg.gif

Go to Desktop, double-click fix.reg and merge the infomation with the registry.

(In case you are unsure how to create a reg file, take a look here (http://www.nellie2.co.uk/file.htm#How_to_Make_a_.Reg_File_) with screenshots.)

Reboot.

Post back a fresh HijackThis log taken in normal mode.

[orleans_rob]

rebooting now, before i did the fix.reg thing i noticed i had full access to stuff in the start folder

things coming along nicely - you are doing a great job on this and i appreciate your knowledge and patients

[orleans_rob]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:36:43, on 9/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\WINDOWS\system32\ctfmon.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Julian Richards\Desktop\orleans\orleans.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: McAfee Application Installer Cleanup (0180121220775799) (0180121220775799mcinstcleanup) - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\018012~1.EXE (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PsExec (PSEXESVC) - Unknown owner - C:\WINDOWS\PSEXESVC.EXE (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Microsoft WMI Performance Adapter AddOn (WMIPerAddOn) - Unknown owner - C:\WINDOWS\wmiapsrv.exe (file missing)

--
End of file - 8979 bytes

[orleans_rob]

virus alert no longer next to clock, but desktop still blue

[orleans_rob]

this is a business partner's computer; i'll keep my mouth shut the next time someone has a compt problem - but of course suggest they come to this site
(more work than i barginned for!!)

i ran spybot on his, his wife's (cheryl), and his son's log-in.
came across the following:
virtumonde (our old friend)
zango
smithfraud
registryoptimizer
minibug
webhancer

rebooted and have been trying to uninstall Mcafee (unsuccessful, hopefully can after this is all taken care of and then reinstall it - Julian had 2 virus softwares on his comp and both were turned off)

below is a fresh hjt for you, what is the next step (you are doing a great job)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:01:50, on 9/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\SoftwareDistribution\Download\fd0264849c01086f3c6b505dc02dbd44\update\update.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\Julian Richards\Desktop\orleans\orleans.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PsExec (PSEXESVC) - Unknown owner - C:\WINDOWS\PSEXESVC.EXE (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Microsoft WMI Performance Adapter AddOn (WMIPerAddOn) - Unknown owner - C:\WINDOWS\wmiapsrv.exe (file missing)

--
End of file - 8182 bytes

[Shaba]

In that case, please post a HijackThis log taken in normal mode from every user account :)

For desktop thing, you should be able to change it via Control Panel (if you can access it).

[orleans_rob]

i am going to paste hjt to each of the desktops and run it.

i have access to control panel - what do you mean by "For desktop thing, you should be able to change it via Control Panel (if you can access it)."

[orleans_rob]

Julian's was posted last night - i have full access to all windows abilities + common folder and system 32 folder open upon opening account

Cheryl's (she has admin rights) is below and i only have access to programs, no system stuff (not in start menu) and it makes me reboot when i want to log off + common folder and system 32 folder open upon opening her account

Ian's (no admin rights) is below. i have access to programs, all system stuff, and i "AM" able to log off his account to go back to julian + common folder and system 32 folder pop up upon logging in



Cheryl's JT:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:15:53, on 9/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\ctfmon.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Documents and Settings\Cheryl Richards\Desktop\orleans\orleans.exe.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [] c:\WINDOWS\System32\
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKCU\..\Run: [MsgCenterExe] "C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe" -osboot
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Startup: PowerReg Scheduler.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PsExec (PSEXESVC) - Unknown owner - C:\WINDOWS\PSEXESVC.EXE (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Microsoft WMI Performance Adapter AddOn (WMIPerAddOn) - Unknown owner - C:\WINDOWS\wmiapsrv.exe (file missing)

--
End of file - 9109 bytes


ZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ


Ian's Hjt:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:33:48 AM, on 9/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\HPZipm12.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\ctfmon.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Documents and Settings\ian\Desktop\orleans\orleans.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [hotac] C:\WINDOWS\system32\laihbp.exe reg_run
O4 - HKCU\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\WINDOWS\System32\shdocvw.dll (HKCU)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PsExec (PSEXESVC) - Unknown owner - C:\WINDOWS\PSEXESVC.EXE (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Microsoft WMI Performance Adapter AddOn (WMIPerAddOn) - Unknown owner - C:\WINDOWS\wmiapsrv.exe (file missing)

--
End of file - 7735 bytes

[Shaba]

For Cheryl:

Fixing this might stop this - "common folder and system 32 folder pop up upon logging in"

This (http://support.microsoft.com/?kbid=170086) might also help.


O4 - HKCU\..\Run: [] c:\WINDOWS\System32\

Usually it is a sign that there are some startup entries which don't have anymore corresponding files.

So check that for every O4 entry there is a file, too.

For Ian:

This needs to go:

O4 - HKCU\..\Run: [hotac] C:\WINDOWS\system32\laihbp.exe reg_run

Do this on admin account:

start - run
Type sc stop WMIPerAddOn and click ok
then sc delete WMIPerAddOn and click ok

Post back fresh logs.

[orleans_rob]

i tried to go look in chryl's account again and a message came up this time saying "cannot find local profile...."

when it did open, the computer started acting like it was creating a new user - setting up personal settings, etc.

her desktop had dell picture (not her personal one)

don't think that was supposed to happen - it seemed stuck so i logged off through task manager

just saw your reply and acting on it now

[orleans_rob]

did the WMIPerAddOn

for this:
O4 - HKCU\..\Run: [] c:\WINDOWS\System32\
Usually it is a sign that there are some startup entries which don't have anymore corresponding files.
So check that for every O4 entry there is a file, too.

not sure what you want me to do

[Shaba]

Fix that with HijackThis, please :)

[orleans_rob]

did wmiperaddon but not the other thing - little confused about it

blow are juik\lian and ian's hjt
(still cannot get into cheryl's account - keeps giving me a temporary profile, see previous post about uninstalling her account or deleting it {we can if you want and if you think it would speed things up})

julians hjt

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:06:15, on 9/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Documents and Settings\Julian Richards\Desktop\orleans\orleans.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PsExec (PSEXESVC) - Unknown owner - C:\WINDOWS\PSEXESVC.EXE (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 7880 bytes


ZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ

ian's hjt

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:11:51 PM, on 9/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\ctfmon.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Documents and Settings\ian\Desktop\orleans\orleans.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [hotac] C:\WINDOWS\system32\laihbp.exe reg_run
O4 - HKCU\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\WINDOWS\System32\shdocvw.dll (HKCU)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PsExec (PSEXESVC) - Unknown owner - C:\WINDOWS\PSEXESVC.EXE (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 7638 bytes

[orleans_rob]

attepmting to fix 04s with hjt as requested sending new hjt soon

[Shaba]

Yes, if Cheryl's profile is not fully functional you can delete it if that is fine.

[orleans_rob]

the fill popping up is c: program files/common

there is no reference to this in hjt

so i make no changes

to save time i didn't run a new hjt since no changes were made

do i still need to or can you revert to the one i sent after doing WMIPerAddOn

[orleans_rob]

system 32 did stop popping up
yeah

[Shaba]

Yes, please post fresh HJT logs :)

[orleans_rob]

:oops: forgot to do:
O4 - HKCU\..\Run: [hotac] C:\WINDOWS\system32\laihbp.exe reg_run
for ian doing now

[orleans_rob]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:14:13 PM, on 9/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\ctfmon.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Documents and Settings\ian\Desktop\orleans\orleans.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\WINDOWS\System32\shdocvw.dll (HKCU)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PsExec (PSEXESVC) - Unknown owner - C:\WINDOWS\PSEXESVC.EXE (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 7571 bytes

[orleans_rob]

mcproxy really draining a lot of CPUs in both account - don't know if this is normal or because Mcafee corrupt?

[orleans_rob]

posted ians a 5 minutes ago

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:21:06, on 9/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\taskmgr.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Documents and Settings\Julian Richards\Desktop\orleans\orleans.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PsExec (PSEXESVC) - Unknown owner - C:\WINDOWS\PSEXESVC.EXE (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 7880 bytes

[Shaba]

Yes, then I suggest that you uninstall and re-install McAfee.

[orleans_rob]

tried many times including using their MCPR program and it tells me it was unsuccessful :mad:

should of waited till computer fixed before installing it

was planning on trying to reinstall it over the one on the computer later today - after i lose you - i figure i have about 30 minutes before you log of for the day based on the passed week

any new instructions should it try another program like ad-aware (or the other program mal..., don't know name, see it on these blogs) or avg

looking for some direction before i lose you today

[Shaba]

Yes I agree that it'd be better to wait.

We can attempt to remove it manually if you like to.

[orleans_rob]

let's do it

[Shaba]

Fix these with HijackThis:

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

Go to start - run

Type sc delete mcmscsvc and click ok

Repeat for these:
McNASvc
McProxy
McShield
McSysmon

Reboot.

Delete these folders:

C:\Program Files\McAfee.com\
C:\Program Files\McAfee\
c:\Program Files\COMMON~1\mcafee\

Empty Recycle Bin.

Post a fresh HijackThis log.

[orleans_rob]

rebooting now should have new hjt in 5

[orleans_rob]

took over 5 minutes for recycle bin to empty

should i try and reinstall?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:33:20, on 9/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\taskmgr.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\Documents and Settings\Julian Richards\Desktop\orleans\orleans.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PsExec (PSEXESVC) - Unknown owner - C:\WINDOWS\PSEXESVC.EXE (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 6946 bytes

[Shaba]

Yes, you can try that.

There are some registry items left so those might affect.

If no success, we will clean them before next try,

[orleans_rob]

i'm in your hands

[orleans_rob]

when i click on spybot shortcut in the start / programs menu = spybot starts

when i right click on thst shortcut and click properties and then find target it brings me to spybot folder, but there is no spybotsd.exe in the folder

i then ran a search of harddrive and it referred me to C;|windows|prefetch

shouldn't the .exe be in the folder?

[orleans_rob]

i had some time this evening so i check my computer (the one that works) and fold spybotsd.exe in the spybot folder. Since it wasn't there on julian's computer i decied to uninstall it (i did this using window add/remove, then deleted all items found by doing a spybot search (including the prefetch item).

I then rebooted and ran a hjt and clicked on fix for
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix

i then downloaded and ran ad-aware (log to follow) and reinstalled spybot and ran it. No issues occured in the spybot search (i thought strange) and the .exe is still not found anywhere on the computer when i run a spybotsd.exe search

i then ran a hjt (log to follow)

also after all this and the cleaning of mcafee, i'm still getting the common folder popping up - just mentioning it, not on my top priority

[orleans_rob]

Ad-Aware Build
Log File Created on: 2008-09-14 23:04:09
Using Definitions File: C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware\core.aawdef
Computer name: DDXPK121
Name of user performing scan: SYSTEM

System information
===========================
Number of processors: 1
Processor type: Intel(R) Pentium(R) 4 CPU 2.53GHz
Memory Available: 57%
Total Physical Memory: 1072697344 Bytes
Available Physical Memory: 600801280 Bytes
Total Page File Size: 1373216768 Bytes
Available On Page File: 942837760 Bytes
Total Virtual Memory: 2147352576 Bytes
Available Virtual Memory: 1753845760 Bytes
OS: Microsoft Windows XP Service Pack 2 (Build 2600)

Ad-Aware Settings
===========================
Skipping files larger than 1048576 kB
Ignoring infections with lower TAI than: 1


Extended Ad-Aware Settings
===========================
Unloading known modules during scan
Ignoring spanned files when scanning cab archives
Reanalyzing results after scanning before displaying results
Trying to unload modules prior to removal
Let Windows remove files currently in use at next reboot
Removing quarantined objects after restore
Deactivating Ad-Watch during scans
Writeprotecting system files after repairs
Include info about ignored objects in log file
Including basic settings in log file
Including advanced settings in log file
Including user and computer name in log file
Create and save WebUpdate log file

Databaseinfo
===========================
Version number: 120
Build Number: 0
Build Date and Time: 2008/09/11 01:37:19

Scan Statistics
===========================
Method: Full
Scan tracking cookies.............................: On
Scan ADS filestreams..............................: Off

Item Scanned: 366947
Infections Detected: 89
Infections Ignored: 0

Scan detailed statistics
===========================
Type Critical Total
Process Scan....: 0 0
Registry Scan...: 9 9
Registry PE Scan: 0 0
Hosts File Scan.: 0 0
File Scan.......: 1 1
Folder Scan.....: 0 0
LSP Scan........: 0 0
ADS Scan........: 0 0
Cookie Scan.....: 63 63
File Hash Scan..: 13 13

Infections Found
===========================
Family Id: 731 Name: Trojan Category: Vulnerability TAI:5
Item Id: 300015600 Value: Root: HKLM Path: system\currentcontrolset\services\psexesvc
Family Id: 1022 Name: Win32.TrojanDownloader.NewMedia Category: Malware TAI:10
Item Id: 300051526 Value: Root: HKCR Path: interface\{6a4a71b0-36d2-4674-87af-288f60e3ec71}
Item Id: 300051527 Value: Root: HKCR Path: interface\{8adabfcc-2174-46c8-8dc8-161780adeac5}
Item Id: 300051528 Value: Root: HKCR Path: interface\{a74cd9a1-9348-4b3f-87a4-4852c2ce802e}
Item Id: 300051531 Value: Root: HKCR Path: typelib\{88a6bf68-b9b6-429b-a8b0-3cc5c6db948c}
Item Id: 300051532 Value: Root: HKCR Path: typelib\{8c6aacdd-4862-496c-ba20-d712ad679760}
Item Id: 203574 Value: File: C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141625.dll
Item Id: 203576 Value: File: C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141642.exe
Item Id: 203578 Value: File: C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141797.exe
Item Id: 300051529 Value: Root: HKCR Path: qndsfmao.bvqe
Item Id: 300051530 Value: Root: HKCR Path: qndsfmao.toolbar.1
Item Id: 300051537 Value: Root: HKU Path: S-1-5-21-769079328-2221179514-3766738458-1011\software\microsoft\windows\currentversion\policies\explorer Value: nodrives
Item Id: 700005547 Value: File: C:\Documents and Settings\Julian Richards\Desktop\Privacy Protector.url
Family Id: 725 Name: Tracking Cookie Category: DataMiner TAI:3
Item Id: 600000101 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat overture.com SessionData /
Item Id: 600000101 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat overture.com ConvData /
Item Id: 600000101 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat overture.com UserData /
Item Id: 600000171 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat bs.serving-sys.com eyeblaster /
Item Id: 600000085 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat questionmarket.com CS1 /
Item Id: 600000085 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat questionmarket.com ES /
Item Id: 600000408 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat serving-sys.com A2 /
Item Id: 600000408 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat serving-sys.com B2 /
Item Id: 600000408 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat serving-sys.com C3 /
Item Id: 600000408 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat serving-sys.com D3 /
Item Id: 600000408 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat serving-sys.com E2 /
Item Id: 600000408 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat serving-sys.com U /
Item Id: 600000578 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat unicast.com VWCUK200 /
Item Id: 600000415 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat revsci.net NETID01 /
Item Id: 600000415 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat revsci.net NETSEGS_K05540 /
Item Id: 600000415 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat revsci.net rsi_cls_1000000 /
Item Id: 600000415 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Julian Richards\Cookies\index.dat revsci.net rsi_segs_1000000 /
Item Id: 600000449 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat adultfriendfinder.com ffadult_tr /
Item Id: 600000449 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat adultfriendfinder.com HISTORY /
Item Id: 600000449 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat adultfriendfinder.com REFERRAL_URL /
Item Id: 600000449 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat adultfriendfinder.com __utma /
Item Id: 600000449 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat adultfriendfinder.com __utmb /
Item Id: 600000449 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat adultfriendfinder.com __utmz /
Item Id: 600000085 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat questionmarket.com LP /
Item Id: 600000212 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat 2o7.net s_vi_dzzkjyx7Bfm /
Item Id: 600000083 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat realmedia.com RMID /
Item Id: 600000083 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat realmedia.com RMFD /
Item Id: 600000083 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat realmedia.com NXCLICK2 /
Item Id: 600000083 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat realmedia.com RMFL /
Item Id: 600000457 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat adopt.euroclick.com LO /
Item Id: 600000457 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat adopt.euroclick.com UI /
Item Id: 600000457 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat adopt.euroclick.com NSC_mc-bepqu.fvspdmjdl.dpn-iuuq /
Item Id: 600000415 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat ads.revsci.net rsi_us_1000000 /adserver
Item Id: 600000400 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat tacoda.net TID /
Item Id: 600000400 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat tacoda.net CMP /
Item Id: 600000050 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat tribalfusion.com ANON_ID /
Item Id: 600000083 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat 247realmedia.com OAX /
Item Id: 600000073 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat adopt.specificclick.net LO /
Item Id: 600000073 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Administrator\Cookies\index.dat adopt.specificclick.net UI /
Item Id: 600000415 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Cheryl Richards\Cookies\index.dat ads.revsci.net rsi_us_1000000 /adserver
Item Id: 600000661 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Cheryl Richards\Cookies\index.dat te100.kontera.com ai /
Item Id: 600000661 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Cheryl Richards\Cookies\index.dat te100.kontera.com ki /
Item Id: 600000661 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Cheryl Richards\Cookies\index.dat te100.kontera.com cn /
Item Id: 600000661 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Cheryl Richards\Cookies\index.dat te100.kontera.com rf /
Item Id: 600000661 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Cheryl Richards\Cookies\index.dat te100.kontera.com agi /
Item Id: 600000661 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Cheryl Richards\Cookies\index.dat te100.kontera.com ci /
Item Id: 600000409 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Cheryl Richards\Cookies\index.dat server.iad.liveperson.net HumanClickID /hc/67419622
Item Id: 600000421 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Cheryl Richards\Cookies\index.dat kefta.overstock.com KWSID-OSTK.1.1000.client /
Item Id: 600000421 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Cheryl Richards\Cookies\index.dat www.overstock.com SSLB /
Item Id: 600000421 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Cheryl Richards\Cookies\index.dat www.overstock.com gpv_p13 /
Item Id: 600000083 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Cheryl Richards\Cookies\index.dat oasis.realbeer.com OASISID /
Item Id: 600000190 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\Cheryl Richards\Cookies\index.dat www.googleadservices.com Conversion /pagead/conversion/1070694555/
Item Id: 600000073 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\ian\Cookies\index.dat adopt.specificclick.net DMEXP /
Item Id: 600000073 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\ian\Cookies\index.dat adopt.specificclick.net UI /
Item Id: 600000409 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\ian\Cookies\index.dat server.iad.liveperson.net HumanClickKEY /hc/51889961
Item Id: 600000409 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\ian\Cookies\index.dat server.iad.liveperson.net HumanClickID /hc/51889961
Item Id: 600000119 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\ian\Cookies\index.dat kelkoo.co.uk kelkooCountry /
Item Id: 600000119 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\ian\Cookies\index.dat kelkoo.co.uk kelkooSession /
Item Id: 600000119 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\ian\Cookies\index.dat kelkoo.co.uk kelkooID /
Item Id: 600000409 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\ian\Cookies\index.dat server.iad.liveperson.net HumanClickKEY /hc/46369213
Item Id: 600000579 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\ian\Cookies\index.dat creativeby.viewpoint.com VWCUK180 /
Item Id: 600000268 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\ian\Cookies\index.dat hc2.humanclick.com HumanClickKEY /hc/10286206
Item Id: 600000119 Value: Browser: Internet Explorer Cookie: C:\Documents and Settings\ian\Cookies\index.dat www.kelkoo.co.uk kelkooID /
Family Id: 3262 Name: Win32.Trojan.Monder Category: Malware TAI:10
Item Id: 205314 Value: File: C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141626.dll
Item Id: 224052 Value: File: C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141629.dll
Item Id: 205314 Value: File: C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141630.dll
Item Id: 205314 Value: File: C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141631.dll
Item Id: 205314 Value: File: C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141632.dll
Family Id: 1455 Name: Adware.SuperJuan Category: Adware TAI:3
Item Id: 223950 Value: File: C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141627.dll
Item Id: 223950 Value: File: C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0141628.dll
Family Id: 5004 Name: VirusRemover2008 Category: Misc TAI:3
Item Id: 203867 Value: File: C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0143851.exe
Item Id: 203867 Value: File: C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0143852.exe
Item Id: 203867 Value: File: C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP974\A0143853.exe
Family Id: 9999 Name: MRU Object Category: MRU Object TAI:0
Item Id: 1 Value: MRU Path: C:\Documents and Settings\Julian Richards\Recent Count: 60
Item Id: 2 Value: MRU Registry Key: S-1-5-21-769079328-2221179514-3766738458-1011\Software\Microsoft\Search Assistant\ACMru\5603 Count: 18
Item Id: 3 Value: MRU Registry Key: S-1-5-21-769079328-2221179514-3766738458-1011\Software\Microsoft\Internet Explorer\TypedURLs Count: 1

Items Ignored During Scan
===========================


second half below (too long for ine post)

[orleans_rob]

Items Ignored During Scan
===========================


Listing of running processes
===========================
C:\WINDOWS\SYSTEM32\SMSS.EXE
c:\windows\system32\smss.exe

c:\windows\system32\ntdll.dll

C:\WINDOWS\SYSTEM32\CSRSS.EXE
c:\windows\system32\csrss.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\csrsrv.dll

c:\windows\system32\basesrv.dll

c:\windows\system32\winsrv.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\user32.dll

c:\windows\system32\sxs.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

C:\WINDOWS\SYSTEM32\WINLOGON.EXE
c:\windows\system32\winlogon.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\authz.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\crypt32.dll

c:\windows\system32\user32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\msasn1.dll

c:\windows\system32\nddeapi.dll

c:\windows\system32\profmap.dll

c:\windows\system32\netapi32.dll

c:\windows\system32\userenv.dll

c:\windows\system32\psapi.dll

c:\windows\system32\regapi.dll

c:\windows\system32\setupapi.dll

c:\windows\system32\version.dll

c:\windows\system32\winsta.dll

c:\windows\system32\wintrust.dll

c:\windows\system32\imagehlp.dll

c:\windows\system32\ws2_32.dll

c:\windows\system32\ws2help.dll

c:\windows\system32\imm32.dll

c:\windows\system32\msgina.dll

c:\windows\system32\shell32.dll

c:\windows\system32\shlwapi.dll

c:\windows\system32\comctl32.dll

c:\windows\system32\odbc32.dll

c:\windows\system32\comdlg32.dll

c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll

c:\windows\system32\odbcint.dll

c:\windows\system32\shsvcs.dll

c:\windows\system32\sfc.dll

c:\windows\system32\sfc_os.dll

c:\windows\system32\ole32.dll

c:\windows\system32\apphelp.dll

c:\windows\system32\msctfime.ime

c:\windows\system32\winscard.dll

c:\windows\system32\wtsapi32.dll

c:\windows\system32\sxs.dll

c:\windows\system32\winmm.dll

c:\windows\system32\serwvdrv.dll

c:\windows\system32\umdmxfrm.dll

c:\windows\system32\uxtheme.dll

c:\windows\system32\cscdll.dll

c:\windows\system32\wlnotify.dll

c:\windows\system32\winspool.drv

c:\windows\system32\mpr.dll

c:\windows\system32\rsaenh.dll

c:\windows\system32\wgalogon.dll

c:\windows\system32\oleaut32.dll

c:\windows\system32\ntmarta.dll

c:\windows\system32\wldap32.dll

c:\windows\system32\samlib.dll

c:\windows\system32\clbcatq.dll

c:\windows\system32\comres.dll

c:\windows\system32\msv1_0.dll

c:\windows\system32\iphlpapi.dll

c:\windows\system32\cscui.dll

c:\windows\system32\xpsp2res.dll

c:\windows\system32\drprov.dll

c:\windows\system32\ntlanman.dll

c:\windows\system32\netui0.dll

c:\windows\system32\netui1.dll

c:\windows\system32\netrap.dll

c:\windows\system32\davclnt.dll

c:\windows\system32\mprui.dll

c:\windows\system32\netui2.dll

c:\windows\system32\netmsg.dll

c:\windows\system32\wdmaud.drv

c:\windows\system32\msacm32.drv

c:\windows\system32\msacm32.dll

c:\windows\system32\midimap.dll

C:\WINDOWS\SYSTEM32\SERVICES.EXE
c:\windows\system32\services.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\user32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\userenv.dll

c:\windows\system32\scesrv.dll

c:\windows\system32\authz.dll

c:\windows\system32\umpnpmgr.dll

c:\windows\system32\winsta.dll

c:\windows\system32\netapi32.dll

c:\windows\system32\ncobjapi.dll

c:\windows\system32\msvcp60.dll

c:\windows\system32\shimeng.dll

c:\windows\apppatch\acadproc.dll

c:\windows\system32\imm32.dll

c:\windows\system32\apphelp.dll

c:\windows\system32\version.dll

c:\windows\system32\eventlog.dll

c:\windows\system32\ws2_32.dll

c:\windows\system32\ws2help.dll

c:\windows\system32\psapi.dll

c:\windows\system32\wtsapi32.dll

C:\WINDOWS\SYSTEM32\LSASS.EXE
c:\windows\system32\lsass.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\lsasrv.dll

c:\windows\system32\mpr.dll

c:\windows\system32\user32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\msasn1.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\netapi32.dll

c:\windows\system32\ntdsapi.dll

c:\windows\system32\dnsapi.dll

c:\windows\system32\ws2_32.dll

c:\windows\system32\ws2help.dll

c:\windows\system32\wldap32.dll

c:\windows\system32\samlib.dll

c:\windows\system32\samsrv.dll

c:\windows\system32\cryptdll.dll

c:\windows\system32\shimeng.dll

c:\windows\apppatch\acgenral.dll

c:\windows\system32\winmm.dll

c:\windows\system32\ole32.dll

c:\windows\system32\oleaut32.dll

c:\windows\system32\msacm32.dll

c:\windows\system32\version.dll

c:\windows\system32\shell32.dll

c:\windows\system32\shlwapi.dll

c:\windows\system32\userenv.dll

c:\windows\system32\uxtheme.dll

c:\windows\system32\imm32.dll

c:\windows\system32\serwvdrv.dll

c:\windows\system32\umdmxfrm.dll

c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll

c:\windows\system32\comctl32.dll

c:\windows\system32\msprivs.dll

c:\windows\system32\kerberos.dll

c:\windows\system32\msv1_0.dll

c:\windows\system32\iphlpapi.dll

c:\windows\system32\netlogon.dll

c:\windows\system32\w32time.dll

c:\windows\system32\msvcp60.dll

c:\windows\system32\schannel.dll

c:\windows\system32\crypt32.dll

c:\windows\system32\wdigest.dll

c:\windows\system32\rsaenh.dll

c:\windows\system32\scecli.dll

c:\windows\system32\setupapi.dll

c:\windows\system32\ipsecsvc.dll

c:\windows\system32\authz.dll

c:\windows\system32\oakley.dll

c:\windows\system32\winipsec.dll

c:\windows\system32\mswsock.dll

c:\windows\system32\hnetcfg.dll

c:\windows\system32\wshtcpip.dll

c:\windows\system32\pstorsvc.dll

c:\windows\system32\psbase.dll

c:\windows\system32\dssenh.dll

C:\WINDOWS\SYSTEM32\SVCHOST.EXE
c:\windows\system32\svchost.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\shimeng.dll

c:\windows\apppatch\acgenral.dll

c:\windows\system32\user32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\winmm.dll

c:\windows\system32\ole32.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\oleaut32.dll

c:\windows\system32\msacm32.dll

c:\windows\system32\version.dll

c:\windows\system32\shell32.dll

c:\windows\system32\shlwapi.dll

c:\windows\system32\userenv.dll

c:\windows\system32\uxtheme.dll

c:\windows\system32\imm32.dll

c:\windows\system32\serwvdrv.dll

c:\windows\system32\umdmxfrm.dll

c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll

c:\windows\system32\comctl32.dll

c:\windows\system32\ntmarta.dll

c:\windows\system32\wldap32.dll

c:\windows\system32\samlib.dll

c:\windows\system32\rpcss.dll

c:\windows\system32\ws2_32.dll

c:\windows\system32\ws2help.dll

c:\windows\system32\xpsp2res.dll

c:\windows\system32\clbcatq.dll

c:\windows\system32\comres.dll

c:\windows\system32\apphelp.dll

c:\windows\system32\termsrv.dll

c:\windows\system32\icaapi.dll

c:\windows\system32\setupapi.dll

c:\windows\system32\wintrust.dll

c:\windows\system32\crypt32.dll

c:\windows\system32\msasn1.dll

c:\windows\system32\imagehlp.dll

c:\windows\system32\authz.dll

c:\windows\system32\mstlsapi.dll

c:\windows\system32\activeds.dll

c:\windows\system32\adsldpc.dll

c:\windows\system32\netapi32.dll

c:\windows\system32\atl.dll

c:\windows\system32\regapi.dll

c:\windows\system32\rsaenh.dll

c:\windows\system32\wtsapi32.dll

c:\windows\system32\winsta.dll

c:\windows\system32\msv1_0.dll

c:\windows\system32\iphlpapi.dll

c:\windows\system32\svchost.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\shimeng.dll

c:\windows\apppatch\acgenral.dll

c:\windows\system32\user32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\winmm.dll

c:\windows\system32\ole32.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\oleaut32.dll

c:\windows\system32\msacm32.dll

c:\windows\system32\version.dll

c:\windows\system32\shell32.dll

c:\windows\system32\shlwapi.dll

c:\windows\system32\userenv.dll

c:\windows\system32\uxtheme.dll

c:\windows\system32\imm32.dll

c:\windows\system32\serwvdrv.dll

c:\windows\system32\umdmxfrm.dll

c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll

c:\windows\system32\comctl32.dll

c:\windows\system32\rpcss.dll

c:\windows\system32\ws2_32.dll

c:\windows\system32\ws2help.dll

c:\windows\system32\xpsp2res.dll

c:\windows\system32\rsaenh.dll

c:\windows\system32\mswsock.dll

c:\windows\system32\hnetcfg.dll

c:\windows\system32\wshtcpip.dll

c:\windows\system32\dnsapi.dll

c:\windows\system32\iphlpapi.dll

c:\windows\system32\winrnr.dll

c:\windows\system32\wldap32.dll

c:\windows\system32\rasadhlp.dll

c:\windows\system32\clbcatq.dll

c:\windows\system32\comres.dll

c:\windows\system32\svchost.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\shimeng.dll

c:\windows\apppatch\acgenral.dll

c:\windows\system32\user32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\winmm.dll

c:\windows\system32\ole32.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\oleaut32.dll

c:\windows\system32\msacm32.dll

c:\windows\system32\version.dll

c:\windows\system32\shell32.dll

c:\windows\system32\shlwapi.dll

c:\windows\system32\userenv.dll

c:\windows\system32\uxtheme.dll

c:\windows\system32\imm32.dll

c:\windows\system32\serwvdrv.dll

c:\windows\system32\umdmxfrm.dll

c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll

c:\windows\system32\comctl32.dll

c:\windows\system32\ntmarta.dll

c:\windows\system32\wldap32.dll

c:\windows\system32\samlib.dll

c:\windows\system32\xpsp2res.dll

c:\windows\system32\shsvcs.dll

c:\windows\system32\winsta.dll

c:\windows\system32\netapi32.dll

c:\windows\system32\rsaenh.dll

c:\windows\system32\dhcpcsvc.dll

c:\windows\system32\dnsapi.dll

c:\windows\system32\ws2_32.dll

c:\windows\system32\ws2help.dll

c:\windows\system32\iphlpapi.dll

c:\windows\system32\mswsock.dll

c:\windows\system32\hnetcfg.dll

c:\windows\system32\wshtcpip.dll

c:\windows\system32\wzcsvc.dll

c:\windows\system32\rtutils.dll

c:\windows\system32\wmi.dll

c:\windows\system32\crypt32.dll

c:\windows\system32\msasn1.dll

c:\windows\system32\wtsapi32.dll

c:\windows\system32\esent.dll

c:\windows\system32\atl.dll

c:\windows\system32\rastls.dll

c:\windows\system32\cryptui.dll

c:\windows\system32\wintrust.dll

c:\windows\system32\imagehlp.dll

c:\windows\system32\wininet.dll

c:\windows\system32\normaliz.dll

c:\windows\system32\iertutil.dll

c:\windows\system32\mprapi.dll

c:\windows\system32\activeds.dll

c:\windows\system32\adsldpc.dll

c:\windows\system32\setupapi.dll

c:\windows\system32\rasapi32.dll

c:\windows\system32\rasman.dll

c:\windows\system32\tapi32.dll

c:\windows\system32\schannel.dll

c:\windows\system32\winscard.dll

c:\windows\system32\raschap.dll

c:\windows\system32\msv1_0.dll

c:\windows\system32\clbcatq.dll

c:\windows\system32\comres.dll

c:\windows\system32\schedsvc.dll

c:\windows\system32\ntdsapi.dll

c:\windows\system32\msidle.dll

c:\windows\system32\audiosrv.dll

c:\windows\system32\wkssvc.dll

c:\windows\system32\qmgr.dll

c:\windows\system32\mpr.dll

c:\windows\system32\shfolder.dll

c:\windows\system32\winhttp.dll

c:\windows\system32\cryptsvc.dll

c:\windows\system32\certcli.dll

c:\windows\system32\ersvc.dll

c:\windows\system32\es.dll

c:\windows\pchealth\helpctr\binaries\pchsvc.dll

c:\windows\system32\hidserv.dll

c:\windows\system32\hid.dll

c:\windows\system32\srvsvc.dll

c:\windows\system32\netman.dll

c:\windows\system32\netshell.dll

c:\windows\system32\credui.dll

c:\windows\system32\wzcsapi.dll

c:\windows\system32\winspool.drv

c:\windows\system32\seclogon.dll

c:\windows\system32\sens.dll

c:\windows\system32\srsvc.dll

c:\windows\system32\powrprof.dll

c:\windows\system32\trkwks.dll

c:\windows\system32\w32time.dll

c:\windows\system32\msvcp60.dll

c:\windows\system32\wbem\wmisvc.dll

c:\windows\system32\vssapi.dll

c:\windows\system32\wscsvc.dll

c:\windows\system32\msi.dll

c:\windows\system32\ipnathlp.dll

c:\windows\system32\authz.dll

c:\windows\system32\wbem\wbemcomn.dll

c:\windows\system32\wbem\wbemcore.dll

c:\windows\system32\wbem\esscli.dll

c:\windows\system32\wbem\fastprox.dll

c:\windows\system32\wbem\wbemsvc.dll

c:\windows\system32\wuauserv.dll

c:\windows\system32\wuaueng.dll

c:\windows\system32\cabinet.dll

c:\windows\system32\mspatcha.dll

c:\windows\system32\wbem\wmiutils.dll

c:\windows\system32\wbem\repdrvfs.dll

c:\windows\system32\wbem\wmiprvsd.dll

c:\windows\system32\ncobjapi.dll

c:\windows\system32\sxs.dll

c:\windows\system32\wbem\wbemess.dll

c:\windows\system32\comsvcs.dll

c:\windows\system32\colbact.dll

c:\windows\system32\mtxclu.dll

c:\windows\system32\wsock32.dll

c:\windows\system32\clusapi.dll

c:\windows\system32\resutils.dll

c:\windows\system32\sfc.dll

c:\windows\system32\sfc_os.dll

c:\windows\system32\wbem\ncprov.dll

c:\windows\system32\qmgrprxy.dll

c:\windows\system32\winrnr.dll

c:\windows\system32\rasadhlp.dll

c:\windows\system32\browser.dll

c:\windows\system32\tapisrv.dll

c:\windows\system32\psapi.dll

c:\windows\system32\rasmans.dll

c:\windows\system32\winipsec.dll

c:\windows\system32\netcfgx.dll

c:\windows\system32\rastapi.dll

c:\windows\system32\unimdm.tsp

c:\windows\system32\uniplat.dll

c:\windows\system32\unimdmat.dll

c:\windows\system32\modemui.dll

c:\windows\system32\kmddsp.tsp

c:\windows\system32\ndptsp.tsp

c:\windows\system32\ipconf.tsp

c:\windows\system32\h323.tsp

c:\windows\system32\hidphone.tsp

c:\windows\system32\rasppp.dll

c:\windows\system32\ntlsapi.dll

c:\windows\system32\kerberos.dll

c:\windows\system32\cryptdll.dll

c:\windows\system32\apphelp.dll

c:\windows\system32\rasdlg.dll

c:\windows\system32\dssenh.dll

c:\windows\system32\msxml3.dll

c:\windows\system32\catsrvut.dll

c:\windows\system32\catsrv.dll

c:\windows\system32\mfcsubs.dll

c:\windows\system32\urlmon.dll

c:\windows\system32\svchost.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\shimeng.dll

c:\windows\apppatch\acgenral.dll

c:\windows\system32\user32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\winmm.dll

c:\windows\system32\ole32.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\oleaut32.dll

c:\windows\system32\msacm32.dll

c:\windows\system32\version.dll

c:\windows\system32\shell32.dll

c:\windows\system32\shlwapi.dll

c:\windows\system32\userenv.dll

c:\windows\system32\uxtheme.dll

c:\windows\system32\imm32.dll

c:\windows\system32\serwvdrv.dll

c:\windows\system32\umdmxfrm.dll

c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll

c:\windows\system32\comctl32.dll

c:\windows\system32\dnsrslvr.dll

c:\windows\system32\dnsapi.dll

c:\windows\system32\ws2_32.dll

c:\windows\system32\ws2help.dll

c:\windows\system32\iphlpapi.dll

c:\windows\system32\rsaenh.dll

c:\windows\system32\mswsock.dll

c:\windows\system32\hnetcfg.dll

c:\windows\system32\wshtcpip.dll

c:\windows\system32\svchost.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\shimeng.dll

c:\windows\apppatch\acgenral.dll

c:\windows\system32\user32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\winmm.dll

c:\windows\system32\ole32.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\oleaut32.dll

c:\windows\system32\msacm32.dll

c:\windows\system32\version.dll

c:\windows\system32\shell32.dll

c:\windows\system32\shlwapi.dll

c:\windows\system32\userenv.dll

c:\windows\system32\uxtheme.dll

c:\windows\system32\imm32.dll

c:\windows\system32\serwvdrv.dll

c:\windows\system32\umdmxfrm.dll

c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll

c:\windows\system32\comctl32.dll

c:\windows\system32\ntmarta.dll

c:\windows\system32\wldap32.dll

c:\windows\system32\samlib.dll

c:\windows\system32\xpsp2res.dll

c:\windows\system32\lmhsvc.dll

c:\windows\system32\iphlpapi.dll

c:\windows\system32\ws2_32.dll

c:\windows\system32\ws2help.dll

c:\windows\system32\webclnt.dll

c:\windows\system32\wininet.dll

c:\windows\system32\normaliz.dll

c:\windows\system32\iertutil.dll

c:\windows\system32\mswsock.dll

c:\windows\system32\dnsapi.dll

c:\windows\system32\rasadhlp.dll

C:\WINDOWS\SYSTEM32\NGVPNMGR.EXE
c:\windows\system32\ngvpnmgr.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\user32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\ws2_32.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\ws2help.dll

c:\windows\ngevent.dll

c:\windows\system32\rasapi32.dll

c:\windows\system32\rasman.dll

c:\windows\system32\netapi32.dll

c:\windows\system32\tapi32.dll

c:\windows\system32\shlwapi.dll

c:\windows\system32\rtutils.dll

c:\windows\system32\winmm.dll

c:\windows\system32\crypt32.dll

c:\windows\system32\msasn1.dll

c:\windows\system32\ole32.dll

c:\windows\system32\oleaut32.dll

c:\windows\system32\msi.dll

c:\windows\system32\wininet.dll

c:\windows\system32\normaliz.dll

c:\windows\system32\iertutil.dll

c:\windows\system32\iphlpapi.dll

c:\windows\system32\ngcommon.dll

c:\windows\system32\comctl32.dll

c:\windows\system32\shell32.dll

c:\windows\system32\version.dll

c:\windows\system32\wintrust.dll

c:\windows\system32\imagehlp.dll

c:\windows\system32\imm32.dll

c:\windows\system32\serwvdrv.dll

c:\windows\system32\umdmxfrm.dll

c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll

C:\WINDOWS\SYSTEM32\SPOOLSV.EXE
c:\windows\system32\spoolsv.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\user32.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\shimeng.dll

c:\windows\apppatch\acgenral.dll

c:\windows\system32\winmm.dll

c:\windows\system32\ole32.dll

c:\windows\system32\oleaut32.dll

c:\windows\system32\msacm32.dll

c:\windows\system32\version.dll

c:\windows\system32\shell32.dll

c:\windows\system32\shlwapi.dll

c:\windows\system32\userenv.dll

c:\windows\system32\uxtheme.dll

c:\windows\system32\imm32.dll

c:\windows\system32\serwvdrv.dll

c:\windows\system32\umdmxfrm.dll

c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll

c:\windows\system32\comctl32.dll

c:\windows\system32\spoolss.dll

c:\windows\system32\ws2_32.dll

c:\windows\system32\ws2help.dll

c:\windows\system32\dnsapi.dll

c:\windows\system32\iphlpapi.dll

c:\windows\system32\rasadhlp.dll

c:\windows\system32\localspl.dll

c:\windows\system32\sfc_os.dll

c:\windows\system32\wintrust.dll

c:\windows\system32\crypt32.dll

c:\windows\system32\msasn1.dll

c:\windows\system32\imagehlp.dll

c:\windows\system32\winspool.drv

c:\windows\system32\netapi32.dll

c:\windows\system32\cnbjmon.dll

c:\windows\system32\hptcpmon.dll

c:\windows\system32\hpzjrd01.dll

c:\windows\system32\clusapi.dll

c:\windows\system32\hptcpmui.dll

c:\windows\system32\wsock32.dll

c:\windows\system32\hptcpmib.dll

c:\windows\system32\mgmtapi.dll

c:\windows\system32\snmpapi.dll

c:\windows\system32\wsnmp32.dll

c:\windows\system32\hpzlnt12.dll

c:\windows\system32\mdimon.dll

c:\windows\system32\msi.dll

c:\windows\system32\hpz3l3xu.dll

c:\windows\system32\pjlmon.dll

c:\windows\system32\tcpmon.dll

c:\windows\system32\usbmon.dll

c:\windows\system32\msctfime.ime

c:\windows\system32\mswsock.dll

c:\windows\system32\winrnr.dll

c:\windows\system32\wldap32.dll

c:\windows\system32\spool\prtprocs\w32x86\hpzpp3xu.dll

c:\windows\system32\spool\prtprocs\w32x86\mdippr.dll

c:\windows\system32\spool\prtprocs\w32x86\wfxprint2000.dll

c:\windows\system32\psapi.dll

c:\windows\system32\win32spl.dll

c:\windows\system32\netrap.dll

c:\windows\system32\ntdsapi.dll

c:\windows\system32\clbcatq.dll

c:\windows\system32\comres.dll

c:\windows\system32\xpsp2res.dll

c:\windows\system32\inetpp.dll

c:\windows\system32\hnetcfg.dll

c:\windows\system32\wshtcpip.dll

C:\PROGRAM FILES\COMMON FILES\APPLE\MOBILE DEVICE SUPPORT\BIN\APPLEMOBILEDEVICESERVICE.EXE
c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\wsock32.dll

c:\windows\system32\ws2_32.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\ws2help.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\setupapi.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\user32.dll

c:\windows\system32\imm32.dll

c:\windows\system32\ntmarta.dll

c:\windows\system32\wldap32.dll

c:\windows\system32\ole32.dll

c:\windows\system32\samlib.dll

c:\windows\system32\mswsock.dll

c:\windows\system32\hnetcfg.dll

c:\windows\system32\wshtcpip.dll

c:\windows\system32\wintrust.dll

c:\windows\system32\crypt32.dll

c:\windows\system32\msasn1.dll

c:\windows\system32\imagehlp.dll

C:\WINDOWS\SYSTEM32\CTSVCCDA.EXE
c:\windows\system32\ctsvccda.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\user32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\imm32.dll

C:\WINDOWS\SYSTEM32\NVSVC32.EXE
c:\windows\system32\nvsvc32.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\user32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\userenv.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\imm32.dll

c:\windows\system32\wtsapi32.dll

c:\windows\system32\winsta.dll

c:\windows\system32\netapi32.dll

c:\windows\system32\shlwapi.dll

c:\windows\system32\comctl32.dll

c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll

c:\windows\system32\uxtheme.dll

c:\windows\system32\msctfime.ime

c:\windows\system32\ole32.dll

c:\windows\system32\msv1_0.dll

c:\windows\system32\ws2_32.dll

c:\windows\system32\ws2help.dll

c:\windows\system32\iphlpapi.dll

c:\windows\system32\version.dll

c:\windows\system32\apphelp.dll

C:\WINDOWS\SYSTEM32\HPZIPM12.EXE
c:\windows\system32\hpzipm12.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\wsock32.dll

c:\windows\system32\ws2_32.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\ws2help.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\user32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\imm32.dll

c:\windows\system32\ntmarta.dll

c:\windows\system32\wldap32.dll

c:\windows\system32\ole32.dll

c:\windows\system32\samlib.dll

c:\windows\system32\uxtheme.dll

C:\PROGRAM FILES\DELL SUPPORT CENTER\BIN\SPRTSVC.EXE
c:\program files\dell support center\bin\sprtsvc.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\user32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\version.dll

c:\windows\system32\imm32.dll

c:\windows\system32\uxtheme.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\msctfime.ime

c:\windows\system32\ole32.dll

c:\program files\dell support center\bin\sprtsched.dll

c:\windows\system32\shell32.dll

c:\windows\system32\shlwapi.dll

c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll

c:\windows\system32\comctl32.dll

c:\program files\dell support center\bin\sprtfod.dll

c:\windows\system32\wsock32.dll

c:\windows\system32\ws2_32.dll

c:\windows\system32\ws2help.dll

c:\program files\dell support center\bin\libeay32.dll

c:\windows\system32\netapi32.dll

c:\windows\system32\wininet.dll

c:\windows\system32\normaliz.dll

c:\windows\system32\iertutil.dll

c:\windows\system32\urlmon.dll

c:\windows\system32\oleaut32.dll

c:\program files\dell support center\bin\sprtsync.dll

c:\windows\system32\winspool.drv

c:\program files\dell support center\bin\sprtupdate.dll

c:\windows\system32\msi.dll

c:\windows\system32\mswsock.dll

c:\windows\system32\dnsapi.dll

c:\windows\system32\iphlpapi.dll

c:\windows\system32\winrnr.dll

c:\windows\system32\wldap32.dll

c:\windows\system32\rasapi32.dll

c:\windows\system32\rasman.dll

c:\windows\system32\tapi32.dll

c:\windows\system32\rtutils.dll

c:\windows\system32\winmm.dll

c:\windows\system32\serwvdrv.dll

c:\windows\system32\umdmxfrm.dll

c:\windows\system32\userenv.dll

c:\windows\system32\rasadhlp.dll

c:\windows\system32\xpsp2res.dll

c:\windows\system32\clbcatq.dll

c:\windows\system32\comres.dll

c:\windows\system32\qmgrprxy.dll

c:\windows\system32\psapi.dll

c:\windows\system32\wbem\wbemdisp.dll

c:\windows\system32\msvcp60.dll

c:\windows\system32\wbem\wbemprox.dll

c:\windows\system32\wbem\wbemcomn.dll

c:\windows\system32\wbem\wmiutils.dll

c:\windows\system32\wbem\wbemsvc.dll

c:\windows\system32\wbem\fastprox.dll

c:\windows\system32\ntdsapi.dll

c:\windows\system32\vbscript.dll

c:\windows\system32\sxs.dll

c:\windows\system32\wshom.ocx

c:\windows\system32\mpr.dll

c:\windows\system32\scrrun.dll

c:\windows\system32\mfc42.dll

c:\windows\system32\msv1_0.dll

c:\windows\system32\setupapi.dll

c:\windows\system32\sensapi.dll

c:\windows\system32\msxml3.dll

c:\windows\system32\linkinfo.dll

c:\windows\system32\ntshrui.dll

c:\windows\system32\atl.dll

c:\windows\system32\apphelp.dll

c:\windows\system32\ieframe.dll

C:\WINDOWS\SYSTEM32\SVCHOST.EXE
c:\windows\system32\svchost.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\shimeng.dll

c:\windows\apppatch\acgenral.dll

c:\windows\system32\user32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\winmm.dll

c:\windows\system32\ole32.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\oleaut32.dll

c:\windows\system32\msacm32.dll

c:\windows\system32\version.dll

c:\windows\system32\shell32.dll

c:\windows\system32\shlwapi.dll

c:\windows\system32\userenv.dll

c:\windows\system32\uxtheme.dll

c:\windows\system32\imm32.dll

c:\windows\system32\serwvdrv.dll

c:\windows\system32\umdmxfrm.dll

c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll

c:\windows\system32\comctl32.dll

c:\windows\system32\wiaservc.dll

c:\windows\system32\cfgmgr32.dll

c:\windows\system32\setupapi.dll

c:\windows\system32\mscms.dll

c:\windows\system32\winspool.drv

c:\windows\system32\winsta.dll

c:\windows\system32\netapi32.dll

c:\windows\system32\xpsp2res.dll

c:\windows\system32\clbcatq.dll

c:\windows\system32\comres.dll

c:\windows\system32\wintrust.dll

c:\windows\system32\crypt32.dll

c:\windows\system32\msasn1.dll

c:\windows\system32\imagehlp.dll

c:\windows\system32\actxprxy.dll

C:\WINDOWS\SYSTEM32\MSPMSPSV.EXE
c:\windows\system32\mspmspsv.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\user32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\imm32.dll

c:\windows\system32\ntmarta.dll

c:\windows\system32\wldap32.dll

c:\windows\system32\ole32.dll

c:\windows\system32\samlib.dll

C:\WINDOWS\EXPLORER.EXE
c:\windows\explorer.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\browseui.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\user32.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\ole32.dll

c:\windows\system32\shlwapi.dll

c:\windows\system32\oleaut32.dll

c:\windows\system32\shdocvw.dll

c:\windows\system32\crypt32.dll

c:\windows\system32\msasn1.dll

c:\windows\system32\cryptui.dll

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C:\WINDOWS\SYSTEM32\CTFMON.EXE
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C:\WINDOWS\SYSTEM32\TASKMGR.EXE
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c:\windows\system32\kernel32.dll

c:\windows\system32\advapi32.dll

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C:\WINDOWS\SYSTEM32\ALG.EXE
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c:\windows\system32\msimtf.dll

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c:\program files\microsoft office\office11\msohev.dll

c:\program files\internet explorer\ieproxy.dll

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c:\windows\system32\sxs.dll

c:\windows\system32\wininet.dll

c:\windows\system32\normaliz.dll

c:\windows\system32\mlang.dll

c:\windows\system32\ws2_32.dll

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c:\program files\yahoo!\companion\installs\cpn6\yt.dll

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c:\windows\system32\imagehlp.dll

c:\windows\system32\winmm.dll

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c:\windows\system32\dnsapi.dll

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c:\windows\system32\rsaenh.dll

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c:\windows\system32\midimap.dll

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c:\windows\system32\corpol.dll

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c:\windows\system32\winhttp.dll

C:\WINDOWS\SYSTEM32\MSIEXEC.EXE
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c:\windows\system32\ntdll.dll

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c:\windows\system32\msvcrt.dll

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c:\windows\system32\msi.dll

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c:\windows\apppatch\acgenral.dll

c:\windows\system32\winmm.dll

c:\windows\system32\oleaut32.dll

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c:\windows\system32\shell32.dll

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c:\windows\system32\xpsp2res.dll

c:\windows\system32\clbcatq.dll

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c:\windows\system32\sfc_os.dll

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C:\PROGRAM FILES\LAVASOFT\AD-AWARE\AAWSERVICE.EXE
c:\program files\lavasoft\ad-aware\aawservice.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\program files\lavasoft\ad-aware\ceapi.dll

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c:\windows\system32\normaliz.dll

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c:\program files\lavasoft\ad-aware\pkarchive85u.dll

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c:\windows\system32\wldap32.dll

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c:\windows\system32\imm32.dll

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c:\windows\system32\comctl32.dll

c:\windows\system32\rsaenh.dll

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c:\windows\system32\winrnr.dll

c:\windows\system32\rasadhlp.dll

c:\windows\system32\hnetcfg.dll

c:\windows\system32\wshtcpip.dll

C:\PROGRAM FILES\LAVASOFT\AD-AWARE\AD-AWARE.EXE
c:\program files\lavasoft\ad-aware\ad-aware.exe

c:\windows\system32\ntdll.dll

c:\windows\system32\kernel32.dll

c:\windows\system32\oleaut32.dll

c:\windows\system32\advapi32.dll

c:\windows\system32\rpcrt4.dll

c:\windows\system32\secur32.dll

c:\windows\system32\gdi32.dll

c:\windows\system32\user32.dll

c:\windows\system32\msvcrt.dll

c:\windows\system32\ole32.dll

c:\windows\system32\version.dll

c:\windows\system32\comctl32.dll

c:\windows\system32\imm32.dll

c:\windows\system32\shell32.dll

c:\windows\system32\shlwapi.dll

c:\windows\system32\comdlg32.dll

c:\program files\lavasoft\ad-aware\lavalicense.dll

c:\windows\system32\wininet.dll

c:\windows\system32\normaliz.dll

c:\windows\system32\iertutil.dll

c:\windows\system32\winmm.dll

c:\windows\system32\oleacc.dll

c:\windows\system32\msvcp60.dll

c:\windows\system32\shfolder.dll

c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll

c:\windows\system32\serwvdrv.dll

c:\windows\system32\umdmxfrm.dll

c:\windows\system32\uxtheme.dll

c:\windows\system32\msctf.dll

c:\windows\system32\msctfime.ime

c:\windows\system32\setupapi.dll

c:\windows\system32\apphelp.dll

c:\windows\system32\clbcatq.dll

c:\windows\system32\comres.dll

c:\windows\system32\olepro32.dll

c:\windows\system32\rsaenh.dll

c:\program files\lavasoft\ad-aware\lavamessage.dll

c:\windows\system32\ntmarta.dll

c:\windows\system32\wldap32.dll

c:\windows\system32\samlib.dll

End of Scan Section
===========================

[orleans_rob]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:48:26, on 9/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\Julian Richards\Desktop\orleans\orleans.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn6\yt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 6862 bytes

[Shaba]

Some of Ad-Aware findings are minor threats, some false positives and most are in system restore.

Do you want to try to re-install McAfee or do you want me to give some free alternatives?

[orleans_rob]

i don't have prob using mcafee or the free

i know how to uninstall Mcaffee now if there is a problem

you mentioned other reg issue we could take care of..

i have a lot of meetings today so won't be able to work on comput during your hours

was thinking
1) if there are some reg issue - what are they so i can fix them
2) then i'll try and install mcafee
3) if that doesn't work, i'll uninstall it and try a free one suggested by you (i've used avg before)

i'll do all this this afternoon (your night) and post my findings and would hear back from you tomorrow

[Shaba]

There might be some keys left from McAfee.

That might or might not affect installation (usually it doesn't)

So I recommend that you try to re-install McAfee next :)

[orleans_rob]

Will reinstall mcafee today

do you want me to post the scan and run a hjt after scanning?

[Shaba]

Yes, please :)

[orleans_rob]

ok, mcafee installed with out any issues - though it took 2.3 hours to download befroe it asked me if i wanted to to run a scan

it was 1 am and i clicked yes and went to bed

julian's computer has been getting an f1 fan alert on rebooting and when i check the computer this morning it had restarted - don't know if mcafee had finished or not but there is no log from the scan

i'll run it again today (takes about 2-3 hours) and post scan results when done

below is the hjt after reinstalling mcafee security suites (again scan may or may not have fully run)

oh, i also uninstaled a lot of stuff he had on his computer - AIM, mozilla, regcure, netscape, limewire, norton, yahoo tool bar, spybot, ad-aware. i also see google tool bar in earlier hjt but it isn't in add/remove programs list. do you see anything that needs to be removed?
- what is this o2 bho - wormradar?
- also see a 02 and 09 no file string

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:36:58, on 9/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\WINDOWS\system32\taskmgr.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\Julian Richards\Desktop\orleans\orleans.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: McAfee Application Installer Cleanup (0179081221548413) (0179081221548413mcinstcleanup) - McAfee, Inc. - C:\DOCUME~1\JULIAN~1\LOCALS~1\Temp\017908~1.EXE
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 7275 bytes

[Shaba]

Great :)

"- what is this o2 bho - wormradar?
- also see a 02 and 09 no file string"

They are all leftovers, wormradar is part of AVG.

You can fix them all.

Log looks fine.

Still some issues?

[orleans_rob]

is there anything you want me to do on hjt before i run the scan tonight?

[orleans_rob]

ok, been busy

cleaned
1) o2 bho - wormradar?
2) 02 and 09 no file string

then ran mcafee scan, unfortunately they don't let you create a log to post so i alt+print screened the scan and pasted it into a word document that i can send you if you want to see it.

the 3 main problems were:
1) Adware-Gain.lnk
2) Adware-Virtumondo
3) Adware-Virtumondo.dll

Mcafee says it remove 1 and 3, but not able to fully clean 2

i then ran system clean with mcafee, which i can send you also if you want to see it (said it made 25 registry adjustments)

wish i could post both of these scans :sad:

oh, common folder still popping up;
you would think after all this that rpoblem would of been fixed by mcafee :mad:
- in due time, in due time

rebooted and ran hjt, see below:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:37:13, on 9/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\Julian Richards\Desktop\orleans\orleans.exe.exe
C:\WINDOWS\SoftwareDistribution\Download\fd0264849c01086f3c6b505dc02dbd44\update\update.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 6902 bytes

[Shaba]

You can attempt to disable this from starting:

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

Same with this:

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

As they are only one with common files folder.

Please post that mcafee scan report if possible.

[orleans_rob]

fixed the 2 lines you suggested, common still opened - you'll figure it out, no rush; just irritated last night that it still opened after all was done on mcafee

i was unsuccessful in attaching scan as a doc (376kb) or each jpeg;
tried reformatting, etc but size too big

maybe i could email it to you, you could send me a private message with your email address so it's not posted on this blog. if you are uncomfotable with that i understand and am open for suggestions on how you can see the scans

[Shaba]

In that case you can upload it to some place like rapidshare.com and post back link here, please.

[orleans_rob]

I know you are going to open this and say why the heck didn't he just highlight, copy, and paste or enlarge program so i could see the full line - but i couldn't so this is what we've got


Mcafee Virus Scan
Download link:
http://rapidshare.com/files/146060090/mcfe_1_virus_scan_results.doc

Mcafee Cleaning
http://rapidshare.com/files/146062131/mcfe_1_cleaning_sesults.doc.html

very cool, 1st time posting to rapidshare - always thought you needed to pay to post

[orleans_rob]

the second pic on each page is the data to the right of the 1st pick

[Shaba]

Most of them seem to be in system restore or hosts backup.

Can you get screenshot from Adware-Virtumondo?

[orleans_rob]

i can if you need it, but hthe only info it gave me was:

File: C:\Windows\Microsoft.NET\mccr.exe

[Shaba]

Please click this link-->Jotti (http://virusscan.jotti.org/)

Copy/paste file into the white Upload a file box and click Submit/Send (depends on which one you are using Jotti or VirusTotal).

C:\Windows\Microsoft.NET\mccr.exe

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/

[orleans_rob]

check this out

what should i click on mcafee - i assume remove

and then try to do scan again

http://rapidshare.com/files/146081363/New_Microsoft_Word_Document.doc.html

[Shaba]

Yes, that sounds fine.

[orleans_rob]

i clicked remove and keep getting the same response

then tried it at virustotal and same responce

- unable to remove

[Shaba]

Please download the OTMoveIt2 by OldTimer (http://download.bleepingcomputer.com/oldtimer/OTMoveIt2.exe).

Save it to your desktop.
Please double-click OTMoveIt2.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):



C:\Windows\Microsoft.NET\mccr.exe


Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the yellow bar) and choose Paste.

Click the red Moveit! button.
Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
Close OTMoveIt2

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

[orleans_rob]

same mcafee warning occurred

wondering if mcafee stopping action b/c file has virtumondo in it

[orleans_rob]

moveit said file failed to move

[Shaba]

Then you might want to attempt to delete it in safe mode.

[orleans_rob]

trying now

[orleans_rob]

moveit telling me file not found

and mcafee is corrupted as it was last week in safe mode - don't know if it works in normal now, just telling you what i see now in safe mode

[orleans_rob]

found it, i had closed log on opening in safe mode

File move failed. C:\Windows\Microsoft.NET\mccr.exe scheduled to be moved on reboot.

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 09172008_122657

Files moved on Reboot...
C:\Windows\Microsoft.NET\mccr.exe moved successfully.

[orleans_rob]

mcafee just popped up and told me that vitru was in the moveit folder

[orleans_rob]

i was unable to remove it again with mcafee - by clicking remove on popup

[orleans_rob]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:15:34, on 9/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Julian Richards\Desktop\orleans\orleans.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 6655 bytes

[orleans_rob]

ran mcafee this evening the only file it found was the moveit folder that we moved mccr.exe to (mcafee was unable to quarantine or rmove virtumondo from moveit file)

i then ran hjt see below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:43:55, on 9/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\taskmgr.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Documents and Settings\Julian Richards\Desktop\orleans\orleans.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 6687 bytes

[Shaba]

Great :)

Still issues left other than common files thing?

For that you might want to try this:

Go to start - run

Type sc stop IDriverT and click ok.

Reboot and tell me if that helped.

[orleans_rob]

ran sc stop IDriverT and during shut down windows began installing 11 updates

once the computer rebooted, the common folder opened again




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:07:10, on 9/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ngvpnmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\Julian Richards\Desktop\orleans\orleans.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Aventail VPN Client (NgVpnMgr) - Aventail Corporation - C:\WINDOWS\system32\ngvpnmgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 6648 bytes

[orleans_rob]

there is nothing in the common folder

delete/fix line 23 idrivert?

[orleans_rob]

disregard last post

about nothing in the folder and deleteing - too early for me to be thinking computers

[Shaba]

There seems to be also McAfee files in Common folder.

So chances are that some McAfee file is missing and that's why it opens.

Does McAfee work properly?

[orleans_rob]

mcafee seems to be running fine

comptr has 2 common folders
1) C progrm files \ common
2) C program files \ common files

nothing in plain common folder and that is the one opening

[Shaba]

Well I can't figure out what is causing that so then I have to redirect you to some windows forum.

Is it OK?

[orleans_rob]

that's fine

what about virtumondo in the moveit folder
- we're not not done yet are we!!?

[Shaba]

That will get deleted during my final instructions.

Are you ready for them or still malware issues left?

[orleans_rob]

i think we are good

i want to remind you that yesterday when i went into safe mode, mcafee was corrupted - said it had issues running and couldn't fix defenses. when i went back to mormal mode it was working fine - almost like 2 different programs

i also want to metion that it sees the other accounts aren't connected to julian's mcafee - i'm saying this because mcafee didn't recognize anything in cheryl's or ian's account when i ran the cleaner or virus scan - maybe they were just clean

[Shaba]

That might be a coincidence as well.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Please download JavaRa (http://sourceforge.net/project/downloading.php?groupname=javara&filename=JavaRa.zip&use_mirror=osdn) and unzip it to your desktop.

***Please close any instances of Internet Explorer before continuing!***

Double-click on JavaRa.exe to start the program.
From the drop-down menu, choose English and click on Select.
JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
A logfile will pop up. Please save it to a convenient location.

Then download and install Java Runtime Environment (JRE) 6 Update 7 (http://java.sun.com/javase/downloads/index.jsp).

Now lets uninstall ComboFix:

Click START then RUN
Now type Combofix /u in the runbox and click OK

Next we remove all used tools.

Please download OTCleanIt (http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe) and save it to desktop.

Double-click OTCleanIt.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.


Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and re-enable system restore here:

Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)

Re-enable system restore with instructions from tutorial above

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

Malwarebytes' Anti-Malware Setup Guide (http://www.bfccomputers.com/forum/index.php?showtopic=1644)

Malwarebytes' Anti-Malware Scanning Guide (http://www.bfccomputers.com/forum/index.php?showtopic=1645)


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer. See also a hosts file tutorial here (http://malwareremoval.com/forum/viewtopic.php?t=22187)
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)

Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://forums.spybot.info/showthread.php?t=279)

Happy surfing and stay clean! :bigthumb:

[orleans_rob]

looks like i've got some work to do

running to a meeting now

will start this afternoon/evening

[Shaba]

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.