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joseph1
2008-09-14, 13:46
Hi everyone,

I am a novice when it comes to fixing computers,
but this time I have tried to fix it my self, my computer had several vires on it, but thanks to Spybot S@D I believe that most of them have gone.

While trying to down load Spybot, I downloaded two or three other Search and Destroy programs by mistake, which I have deleted, except for one. Now that I have the correct spybot s@d on my system I want to delete this last program. but it's not allowing me to do this, the program is called SafePCTool.
When Spybot does a scan of my computer the program comes up clean, except for three red messages which state
Main.Ico-utiledeprotection
Recyclebin.Ico-utiledeprotection
Support.Ico-vario.antiviris

Could someone help me in trying to delete this software from my computer.

Thanks

Joe

shelf life
2008-09-18, 01:15
hi joseph1

we will do this kind of backwards. first we will get malwarebytes, then you can get hjt.

ok first malwarebytes:

Please download Malwarebytes' Anti-Malware to your desktop:

http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt

run malwarebytes first.

next:

HiJackThis log - Trend Micro HijackThis 2.0.2

download:
http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe


* Save HJTInstall.exe to your desktop.
* Doubleclick on the HJTInstall.exe icon on your desktop.
* By default it will install to C:\Program Files\Trend Micro\HijackThis .
* Click on Install.
* It will create a HijackThis icon on the desktop.
* Once installed, it will launch Hijackthis.
* Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
* Click on "Edit > Select All" then click on "Edit > Copy" and Paste the entire contents of the log (no attachments) into your (Click --> ) own new topic

post the malwarebytes log and the hjt log in your reply.