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cally2
2008-09-17, 00:31
Hi ,
Can anyone help me out .I am having trouble with a virus so I downloaded Spybot .
After a scan it fixes most of the detected threats then can fails on one.
The error messsage I get says: Some problems couldn't be fixed. This could be because associated files are still in use.I made sure evertything was closed. I have tried a few restarts but no luck.

The malware is called MyWay.MyWebSearch and no other info comes up.

Please Help

drragostea
2008-09-17, 00:33
What is your Operating System?
Can you run Spybot in 'Safe Mode' (provided with the latest updates)?
-
If this gets to persistent to remove, let me know and I'll give you instructions to the Malware Removal Forums (Forum where specialized malware fighters assist you in purging the malware).

cally2
2008-09-17, 00:38
Thanks very much.
I am using windows Vista.

Should I try to run it in safe mode first?

drragostea
2008-09-17, 00:50
Yes, give it a shot with 'Safe Mode'.

If it gets persistent, you'll need to start your own thread in the Malware Removal Forums.

cally2
2008-09-17, 01:15
Thanks so much xxx

drragostea
2008-09-17, 04:22
cally2, so how did it go? :cowboy:

cally2
2008-09-18, 21:38
No Luck with safe mode either Drragostea.
I did post in the malware removal forum.
I hope it is in the right place.
Thanks for your help too.
carla

http://forums.spybot.info/showthread.php?t=34293

drragostea
2008-09-19, 00:19
You are doing fine cally. Good luck and safe surfing.
:welcome: to SaferNetworking Forums.

cally2
2008-09-21, 01:12
It is all sorted now Draggostea. It is like new again .Thanks so much for your help.Much appreciated.Thanks to Shaba as well.
Cally

drragostea
2008-09-21, 01:32
Glad to hear it sorted out. Safe surfing.

If you have the time, come visit us :cowboy:.