virtumonde removal help

[wastric]

Hi, I have removed all the things S&D found except 3 instances of virtumonde.dll . I have my system offline and am sending this via another system. I ran the HJT tool and am posting the log. I downloaded the latest versions of combofix, anti-malware,reset teatime,ATF Cleaner, and CC Cleaner from the links in the most recent posts about this trojan, they are on a locked/write protected usb pen drive and I wil drop them on the desktop and run them at your instruction. I have S&D 1.6 and symantec corp ver 10 with the latest defs on the system. win XP w/SP2. as a computer support pro myself, I am deeply thankful to those of you that take the time to become experts in this area and help those of us that are not. I will read through the combofix instructions while I am waiting. Thanks again, Allen


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:58, on 9/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\acs.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\System32\CCM\CcmExec.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Atheros\ACU.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O3 - Toolbar: fqbewlna - {D355A751-C166-4351-8112-0EB0775E1B16} - C:\WINDOWS\fqbewlna.dll (file missing)
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SDSS] wscript //B %systemroot%\system32\SDSSEnv.vbs
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ACU] "C:\Program Files\Atheros\ACU.exe" -nogui
O4 - HKLM\..\Run: [386fcded] rundll32.exe "C:\WINDOWS\system32\uvoeyidp.dll",b
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: 802.11 WLAN NIC Utility.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O14 - IERESET.INF: START_PAGE_URL=http://www-irn.sandia.gov
O16 - DPF: Yahoo! Literati - http://download2.games.yahoo.com/games/clients/y/tt5_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1219976306937
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1219976254141
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {A1337CC4-FF8E-11D1-9C48-00A0CC20E0D2} - http://dex.sandia.gov/ezinit.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1C41BA81-6BF6-45CA-9316-7AA50E06E9A8}: Domain = sandia.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{91F5C54A-E797-4F3C-A39E-5FC695CB85DF}: Domain = sandia.gov
O17 - HKLM\System\CCS\Services\Tcpip\..\{91F5C54A-E797-4F3C-A39E-5FC695CB85DF}: NameServer = 134.253.181.25,134.253.16.5
O17 - HKLM\System\CS1\Services\Tcpip\..\{1C41BA81-6BF6-45CA-9316-7AA50E06E9A8}: Domain = sandia.gov
O17 - HKLM\System\CS2\Services\Tcpip\..\{1C41BA81-6BF6-45CA-9316-7AA50E06E9A8}: Domain = sandia.gov
O17 - HKLM\System\CS3\Services\Tcpip\..\{1C41BA81-6BF6-45CA-9316-7AA50E06E9A8}: Domain = sandia.gov
O20 - AppInit_DLLs: jwbanm.dll
O21 - SSODL: dtseqrxk - {DC38A9AD-A581-4684-983E-8312AA558351} - C:\WINDOWS\dtseqrxk.dll (file missing)
O21 - SSODL: mgxfebsq - {6BC9E3BB-746F-42DE-9AD8-963DD0AB2654} - C:\WINDOWS\mgxfebsq.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\System32\acs.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 7657 bytes

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

as a computer support pro myself
I am sure you can understand, because I see this:
O17 - HKLM\System\CS2\Services\Tcpip\..\{1C41BA81-6BF6-45CA-9316-7AA50E06E9A8}: Domain = sandia.gov
http://www.sandia.gov/
That I must ask you to read this information.
http://forums.spybot.info/showthread.php?t=288
Read the information in post #5 carefully.

Note: When the infected computer in question is a company machine in the workplace, and you are an employee.
Your organization must give their permission for assistance to be received in the removal of malware. The intention of this forum is not to replace a company's IT department.
More than one machine could be at stake, possibly even the server. If sensitive material has been compromised by an infection, the company could be held liable.
Please inform your IT department or Supervisor when a workplace computer has been infected, immediately.
Thanks for your understanding.

[pskelley]

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.

Everyone else please begin a New Topic.