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bodminman
2008-10-05, 20:03
Hi,

I have installed S&D onto my brother in laws PC and I checked for/installed updates etc and done a scan. The scan found a few items which i selected to fix.

After a restart of the PC we couldn't reconnect to the internet. (TalkTalk broadband)

So I recovered the changes made4, restarted and still couldn't get onto the web.
I removed S&D and still can't get onto the web.

Please help!

(I have used S&D for a long time without a prob)

spybotsandra
2008-10-06, 15:13
Hello,

So you have Spybot not installed anymore?
Did you undo the immunization?
Did you deactivate the SDHelper before uninstall?
Or is it still running in the taskmanager?
Did you tried to create a new host file?
You can download a new host file on this site:
http://www.mvps.org/winhelp2002/hosts.txt

Best regards
Sandra
Team Spybot

bodminman
2008-10-06, 21:05
Hi Sandra, thank you for getting back to me.

Here goes:
So you have Spybot not installed anymore? No, uninstalled.Did you undo the immunization? Yes, prior to uninstall.Did you deactivate the SDHelper before uninstall? No.
Or is it still running in the taskmanager? No.Did you tried to create a new host file? Yes, I took a copy of the original prior to install.

Regards