application error (0xc0000005) (rundll32.exe and userinit.exe among others) [Archive]

View Full Version : application error (0xc0000005) (rundll32.exe and userinit.exe among others)

Steve S

2008-10-06, 14:52

This has been a problem for me for a while now, but I've kinda ignored it up till now since it didn't really bother me, but I figured I should probly try and get it fixed before it got worse.

Explorer won't run at startup, I have to run it with the task manager, and I get errors when trying to access certain things, usually accessories and things that relate to the control panel or cmd.

Nothing really "essential" doesn't work. I can use the net fine, and pretty much all programs run. It's just certain Windows systems that seem to be failing.

If it helps, I've also noticed that with my BitDefender, when I run a full scan, in the log, for some reason, something sets its actions to Ignore so it finds stuff but can't clean it anymore. Also, my windows updater hasn't been working for a while. It'll start doing it, and then say "The following updates were not installed" and it gives me the entire list, meaning nothing got updated. This list has grown quite big now, and includes lots of security updates.

Here's my HJT log. All help is greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:43:42 PM, on 10/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\STacSV.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender8\vsserv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\sttray.exe
C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
C:\Program Files\Softwin\BitDefender8\bdoesrv.exe
C:\PROGRA~1\Softwin\BITDEF~1\bdnagent.exe
C:\Program Files\Softwin\BitDefender8\bdswitch.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\OptusNet DSL Internet\DSC.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\WI1F86~1\MESSEN~1\msnmsgr.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=42467
O2 - BHO: (no name) - {026B1220-0AA0-4842-B8F7-A4DBBC23D224} - (no file)
O2 - BHO: (no name) - {09702881-E77C-4256-B2E4-04071C4E1150} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-au\msntb.dll
O2 - BHO: (no name) - {DA9B9126-38D7-4058-B39E-8DFD3053E3CD} - C:\WINDOWS\system32\iiffEuuS.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [BDMCon] C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
O4 - HKLM\..\Run: [BDOESRV] C:\Program Files\Softwin\BitDefender8\\bdoesrv.exe
O4 - HKLM\..\Run: [BDNewsAgent] "C:\PROGRA~1\Softwin\BITDEF~1\bdnagent.exe"
O4 - HKLM\..\Run: [BDSwitchAgent] C:\Program Files\Softwin\BitDefender8\\bdswitch.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Desktop Service Centre] C:\Program Files\OptusNet DSL Internet\DSC.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [1c3d196a] rundll32.exe "C:\WINDOWS\system32\jpqfwfoh.dll",b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRA~1\WI1F86~1\MESSEN~1\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1189144929859
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab57213.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\__c00EB7B6.dat
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Task Scheduler (Schedule) - Unknown owner - C:\WINDOWS\system32\drivers\ctfmun.exe (file missing)
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\STacSV.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - SOFTWIN S.R.L. - C:\Program Files\Softwin\BitDefender8\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - Softwin - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

--
End of file - 8301 bytes

Blade81

2008-10-07, 09:08

Hi

Disable Spybot's TeaTimer
Run Spybot-S&D in Advanced Mode
If it is not already set to do this, go to the Mode menu
select
Advanced Mode

On the left hand side, click on Tools
Then click on the Resident icon in the list
Uncheck
Resident TeaTimer
and OK any prompts.
Restart your computer

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link (http://www.bleepingcomputer.com/forums/topic114351.html)
Remember to re-enable them afterwards.

Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New HijackThis log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

Steve S

2008-10-07, 11:59

I used ComboFix and it scanned, and it did up to stage 50 and then the next line was

C:\ComboFix\DirRoot

it stayed on that for ages, and I eventually closed it. It appears to have made some things work again though.

Here's the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:54, on 2008-10-07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\sttray.exe
C:\Program Files\Softwin\BitDefender8\bdoesrv.exe
C:\PROGRA~1\Softwin\BITDEF~1\bdnagent.exe
C:\Program Files\Softwin\BitDefender8\bdswitch.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\OptusNet DSL Internet\DSC.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\STacSV.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Softwin\BitDefender8\vsserv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\CF31166.exe
C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
C:\WINDOWS\system32\CF12538.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=42467
O2 - BHO: (no name) - {026B1220-0AA0-4842-B8F7-A4DBBC23D224} - (no file)
O2 - BHO: (no name) - {09702881-E77C-4256-B2E4-04071C4E1150} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-au\msntb.dll
O2 - BHO: (no name) - {DA9B9126-38D7-4058-B39E-8DFD3053E3CD} - C:\WINDOWS\system32\iiffEuuS.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [BDOESRV] C:\Program Files\Softwin\BitDefender8\\bdoesrv.exe
O4 - HKLM\..\Run: [BDNewsAgent] "C:\PROGRA~1\Softwin\BITDEF~1\bdnagent.exe"
O4 - HKLM\..\Run: [BDSwitchAgent] C:\Program Files\Softwin\BitDefender8\\bdswitch.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Desktop Service Centre] C:\Program Files\OptusNet DSL Internet\DSC.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [1c3d196a] rundll32.exe "C:\WINDOWS\system32\jpqfwfoh.dll",b
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRA~1\WI1F86~1\MESSEN~1\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1189144929859
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab57213.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Task Scheduler (Schedule) - Unknown owner - C:\WINDOWS\system32\drivers\ctfmun.exe (file missing)
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\STacSV.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - SOFTWIN S.R.L. - C:\Program Files\Softwin\BitDefender8\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - Softwin - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

--
End of file - 7973 bytes

Blade81

2008-10-07, 13:02

Hi

Did ComboFix generate log into c:\ComboFix.txt file? If it did please post contents of that file. If it didn't run ComboFix again and post back its log.

Steve S

2008-10-08, 12:00

Here's the combofix log:

ComboFix 08-10-06.05 - Steven 2008-10-07 23:21:46.5 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2709 [GMT 10:00]
Running from: C:\Documents and Settings\Steven\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
C:\WINDOWS\BM1f0e2af6.txt
C:\WINDOWS\BM1f0e2af6.xml
C:\WINDOWS\system\oeminfo.ini
C:\WINDOWS\system32\__c00141AC.dat
C:\WINDOWS\system32\__c00620B.dat
C:\WINDOWS\system32\__c00B5FB4.dat
C:\WINDOWS\system32\__c00EB7B6.dat
C:\WINDOWS\system32\__c00F5251.dat
C:\WINDOWS\system32\__c00FD8AD.dat
C:\WINDOWS\system32\bceleo.dll
C:\WINDOWS\system32\bclopkgw.dll
C:\WINDOWS\system32\biukgrun.dll
C:\WINDOWS\system32\droute.dll
C:\WINDOWS\system32\fiupsahj.dll
C:\WINDOWS\system32\fnwdklik.dll
C:\WINDOWS\system32\gckovfnr.dll
C:\WINDOWS\system32\gdtsemdl.dll
C:\WINDOWS\system32\gywshrso.dll
C:\WINDOWS\system32\hkjghxxb.dll
C:\WINDOWS\system32\hofwfqpj.ini
C:\WINDOWS\system32\icenljvf.dll
C:\WINDOWS\system32\icltxkyf.exe
C:\WINDOWS\system32\ilpipg.dll
C:\WINDOWS\system32\jftgjqlb.exe
C:\WINDOWS\system32\jhaspuif.ini
C:\WINDOWS\system32\jpqfwfoh.dll
C:\WINDOWS\system32\jtxlavfc.dll
C:\WINDOWS\system32\jucrjcip.dll
C:\WINDOWS\system32\kapppjnl.exe
C:\WINDOWS\system32\leyqrlpt.ini
C:\WINDOWS\system32\llrhmqrf.dll
C:\WINDOWS\system32\mcrh.tmp
C:\WINDOWS\system32\nffslsny.dll
C:\WINDOWS\system32\okxrrbus.dll
C:\WINDOWS\system32\pxwcqdcq.dll
C:\WINDOWS\system32\qnifrkdp.dll
C:\WINDOWS\system32\SuuEffii.ini
C:\WINDOWS\system32\SuuEffii.ini2
C:\WINDOWS\system32\tplrqyel.dll
C:\WINDOWS\system32\ugvjbwyd.dll
C:\WINDOWS\system32\urffdkfk.dll
C:\WINDOWS\system32\vgxebmwp.dll
C:\WINDOWS\system32\xdrqojnk.dll
C:\WINDOWS\system32\xpkcerfk.dll
C:\WINDOWS\system32\xpuiytkr.exe
C:\WINDOWS\system32\yldexeot.dll

.
((((((((((((((((((((((((( Files Created from 2008-09-07 to 2008-10-07 )))))))))))))))))))))))))))))))
.

2008-10-07 19:32 . 2008-10-07 19:32 <DIR> d-------- C:\WINDOWS\system32\CatRoot_bak
2008-10-06 21:43 . 2008-10-06 21:43 <DIR> d-------- C:\Program Files\Trend Micro
2008-09-22 17:08 . 2008-09-22 17:08 268 --ah----- C:\sqmdata19.sqm
2008-09-22 17:08 . 2008-09-22 17:08 244 --ah----- C:\sqmnoopt19.sqm
2008-09-22 13:11 . 2008-09-22 13:11 268 --ah----- C:\sqmdata18.sqm
2008-09-22 13:11 . 2008-09-22 13:11 244 --ah----- C:\sqmnoopt18.sqm
2008-09-22 08:25 . 2008-09-22 08:25 172 --ah----- C:\sqmnoopt17.sqm
2008-09-22 08:25 . 2008-09-22 08:25 172 --ah----- C:\sqmdata17.sqm
2008-09-22 08:19 . 2008-09-22 08:19 268 --ah----- C:\sqmdata16.sqm
2008-09-22 08:19 . 2008-09-22 08:19 244 --ah----- C:\sqmnoopt16.sqm
2008-09-08 18:44 . 2008-09-08 18:46 <DIR> d-------- C:\Program Files\Chaos
2008-09-07 22:46 . 2008-09-07 22:46 268 --ah----- C:\sqmdata15.sqm
2008-09-07 22:46 . 2008-09-07 22:46 244 --ah----- C:\sqmnoopt15.sqm

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-10-06 12:10 --------- d-----w C:\Documents and Settings\All Users\Application Data\Google Updater
2008-10-06 11:40 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-10-06 11:39 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-09-11 01:15 --------- d-----w C:\Program Files\Diablo II
2008-09-08 08:50 --------- d-----w C:\Documents and Settings\Steven\Application Data\uTorrent
2008-09-04 06:49 --------- d-----w C:\Program Files\Mass Effect
2008-09-04 06:49 --------- d-----w C:\Program Files\Common Files\BioWare
2008-09-04 03:50 --------- d-----w C:\Program Files\Messenger Plus! Live
2007-09-16 05:18 1,140 ----a-w C:\Program Files\INSTALL.LOG
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2006-02-28 15360]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-09-16 68856]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2006-06-01 94208]
"MessengerPlus3"="C:\Program Files\MessengerPlus! 3\MsgPlus.exe" [2008-01-01 190024]
"msnmsgr"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe" [2007-10-18 5724184]
"Picasa Media Detector"="C:\Program Files\Picasa2\PicasaMediaDetector.exe" [2008-02-26 443968]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BDOESRV"="C:\Program Files\Softwin\BitDefender8\\bdoesrv.exe" [2007-10-03 90112]
"BDNewsAgent"="C:\PROGRA~1\Softwin\BITDEF~1\bdnagent.exe" [2007-10-03 8192]
"BDSwitchAgent"="C:\Program Files\Softwin\BitDefender8\\bdswitch.exe" [2007-10-03 33280]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 144784]
"NeroFilterCheck"="C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-10-19 286720]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2007-06-29 8466432]
"Desktop Service Centre"="C:\Program Files\OptusNet DSL Internet\DSC.exe" [2005-11-30 2919831]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"BDMCon"="C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe" [2007-10-03 417792]
"nwiz"="nwiz.exe" [2007-06-29 C:\WINDOWS\system32\nwiz.exe]
"SigmatelSysTrayApp"="sttray.exe" [2007-05-06 C:\WINDOWS\sttray.exe]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [2007-09-16 125624]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 65588]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\EA GAMES\\Battlefield Vietnam\\bfvietnam.exe"=
"C:\\Program Files\\THQ\\Dawn Of War\\DarkCrusade.exe"=
"C:\\Program Files\\LimeWire\\LimeWire.exe"=
"C:\\Program Files\\Microsoft Games\\Halo\\halo.exe"=
"C:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"C:\\Program Files\\Nero\\Nero 7\\Nero Home\\NeroHome.exe"=
"C:\\Program Files\\Warcraft III\\war3.exe"=
"C:\\Program Files\\HL 2 Deathmatch\\hl2.exe"=
"C:\\Program Files\\Electronic Arts\\The Battle for Middle-earth (tm) II\\game.dat"=
"C:\\Program Files\\Electronic Arts\\The Lord of the Rings, The Rise of the Witch-king\\game.dat"=
"C:\\Program Files\\Hamachi\\hamachi.exe"=
"C:\\Program Files\\Microsoft Games\\Halo 2\\halo2.exe"=
"C:\\Program Files\\Electronic Arts\\The Lord of the Rings, The Rise of the Witch-king\\patchget.dat"=
"C:\\Program Files\\uTorrent\\uTorrent.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"C:\\Program Files\\Nero\\Nero 7\\Nero ShowTime\\ShowTime.exe"=
"C:\\Program Files\\Windows Media Player\\wmplayer.exe"=
"F:\\Binaries\\UT3.exe"=
"C:\\Program Files\\Mass Effect\\Binaries\\MassEffect.exe"=
"C:\\Program Files\\Mass Effect\\MassEffectLauncher.exe"=
"F:\\Program Files\\Activision\\Call of Duty 4 - Modern Warfare\\iw3mp.exe"=
"F:\\Program Files\\Stardock Games\\Sins of a Solar Empire\\Sins of a Solar Empire.exe"=

R1 rotr;WLAN route service;C:\WINDOWS\system32\rotr.sys [2008-04-21 8384]
R2 SVKP;SVKP;C:\WINDOWS\system32\SVKP.sys [2008-01-30 2368]
S3 MusCDriverV32;MusCDriverV32;C:\WINDOWS\system32\drivers\MusCDriverV32.sys [2008-06-04 508544]
S3 MusCVideo32;MusCVideo32;C:\WINDOWS\system32\DRIVERS\MusCVideo32.sys [2008-06-04 3768]
.
Contents of the 'Scheduled Tasks' folder

2008-04-03 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 13:57]
.
- - - - ORPHANS REMOVED - - - -

BHO-{026B1220-0AA0-4842-B8F7-A4DBBC23D224} - (no file)
BHO-{09702881-E77C-4256-B2E4-04071C4E1150} - (no file)
BHO-{DA9B9126-38D7-4058-B39E-8DFD3053E3CD} - C:\WINDOWS\system32\iiffEuuS.dll
HKLM-Run-NWEReboot - (no file)

.
------- Supplementary Scan -------
.
FireFox -: Profile - C:\Documents and Settings\Steven\Application Data\Mozilla\Firefox\Profiles\z52rs52r.default\
FireFox -: prefs.js - SEARCH.DEFAULTURL - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-08 07:43:14
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\stacsv.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender8\vsserv.exe
C:\Program Files\Softwin\BitDefender8\bdoesrv.exe
C:\Program Files\Softwin\BitDefender8\bdnagent.exe
C:\Program Files\Softwin\BitDefender8\bdswitch.exe
C:\ComboFix\pv.cfexe
.
**************************************************************************
.
Completion time: 2008-10-08 7:48:03 - machine was rebooted [Steven]
ComboFix-quarantined-files.txt 2008-10-07 21:48:00

Pre-Run: 5,204,492,288 bytes free
Post-Run: 15,060,688,896 bytes free

192 --- E O F --- 2008-10-07 10:01:07

Blade81

2008-10-08, 18:10

IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

µTorrent
LimeWire

I'd like you to read the this thread (http://forums.spybot.info/showthread.php?t=282).

Please go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).

Delete these folders afterwards:

C:\Documents and Settings\Steven\Application Data\uTorrent
C:\Program Files\LimeWire
C:\Program Files\uTorrent

Empty Recycle Bin.

After that:

Start hjt, do a system scan, check (if found):
O4 - HKLM\..\Run: [1c3d196a] rundll32.exe "C:\WINDOWS\system32\jpqfwfoh.dll",b
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

Close browsers and fix checked.

Open notepad and copy/paste the text in the quotebox below into it:

Driver::
rotr
Schedule

File::
C:\WINDOWS\system32\rotr.sys
C:\WINDOWS\system32\drivers\ctfmun.exe

Folder::
C:\Documents and Settings\Steven\Application Data\uTorrent
C:\Program Files\LimeWire
C:\Program Files\uTorrent

Registry::
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"C:\\Program Files\\LimeWire\\LimeWire.exe"=-
"C:\\Program Files\\uTorrent\\uTorrent.exe"=-

Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

Refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6 Update 7 (http://java.sun.com/javase/downloads/index.jsp).
Scroll down to where it says
The J2SE Runtime Environment (JRE) allows end-users to run Java applications.

Click the
Download
button to the right.
Select Windows on platform combobox and check the box that says:
Accept License Agreement. Click continue.

The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u7-windows-i586-p.exe to install the newest version.

Uninstall old Adobe Reader and get the latest one here (http://www.filehippo.com/download_adobe_reader/) or get Foxit Reader here (http://www.foxitsoftware.com/pdf/reader_2/down_reader.htm).

Download ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.

Please run an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/virusscanner) as instructed in the screenshot here (http://i275.photobucket.com/albums/jj285/Bleeping/KAS/KAS9.gif).

Post back its report, a fresh hjt log and above mentioned ComboFix resultant log.

Blade81

2008-10-15, 08:23

Due to inactivity, this thread will now be closed.

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.