Virtumonde.dll Got Me

[thejones]

Hey guys,

My spybot said it was present and here is my HJT report. Thank you very much if you can help.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 07:27, on 2008-10-06
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\taskmgr.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\tj.exe.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.mail.live.com/mail/w1/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130851107539
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe

--
End of file - 3495 bytes

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Make sure you read and follow the directions, anything else will slow the process and waste both of our time. I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
The junk can be tough to remove, so do not expect fast or easy.

1) Any Symptoms? If you have Virtumonde you would know, it is a prolific popup maker usually directing you to rouge products.

Please be sure Spybot S&D is up to date and fully immunized.
Spybot-S&D 1.6 has arrived! 8. July 2008
http://www.safer-networking.org/en/
http://www.safer-networking.org/en/news/2008-07-08.html
http://www.safer-networking.org/en/faq/index.html

Then follow the idrections in "Before you Post" for running Spybot S&D.

2) Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.

3) Download Malwarebytes' Anti-Malware to your Desktop
http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

How is the computer running now?

Thanks

[thejones]

Here is the HJT save list

3D Groove Playback Engine
Adobe Flash Player Plugin
Adobe Reader 7.0.5
CCleaner (remove only)
DBFX Trading Station II
HijackThis 2.0.2
HP Customer Participation Program 7.0
HP Document Viewer 7.0
HP Imaging Device Functions 7.0
HP Photosmart Premier Software 6.5
HP Photosmart, Officejet and Deskjet 7.0.A
HP Software Update
HP Solution Center 7.0
Internet Explorer Q832894
IrfanView (remove only)
Java(TM) 6 Update 3
Kaspersky Anti-Virus 7.0
Kaspersky Anti-Virus 7.0
LogViewer
Macromedia Flash Player 8
Macromedia Shockwave Player
Microsoft .NET Framework 1.1
Microsoft Data Access Components KB870669
Microsoft Office Professional Edition 2003
Mozilla Firefox (3.0.3)
My Wal-Mart Digital Photo Center
Netscape Navigator (9.0.0.5)
OCR Software by I.R.I.S 7.0
Outlook Express Q823353
QuickTime
Rosetta Stone V3 DEMO
RunAlyzer
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
Windows 2000 Hotfix - KB823182
Windows 2000 Hotfix - KB823559
Windows 2000 Hotfix - KB824105
Windows 2000 Hotfix - KB825119
Windows 2000 Hotfix - KB826232
Windows 2000 Hotfix - KB828035
Windows 2000 Hotfix - KB828741
Windows 2000 Hotfix - KB828749
Windows 2000 Hotfix - KB835732
Windows 2000 Hotfix - KB837001
Windows 2000 Hotfix - KB839643
Windows 2000 Hotfix - KB839645
Windows 2000 Hotfix - KB840315
Windows 2000 Hotfix - KB840987
Windows 2000 Hotfix - KB841356
Windows 2000 Hotfix - KB841533
Windows 2000 Hotfix - KB841872
Windows 2000 Hotfix - KB841873
Windows 2000 Hotfix - KB842526
Windows 2000 Hotfix - KB842773
Windows 2000 Hotfix - KB871250
Windows 2000 Hotfix - KB873339
Windows 2000 Hotfix - KB885835
Windows 2000 Hotfix - KB885836
Windows 2000 Hotfix - KB889293
Windows 2000 Hotfix - KB890175
Windows 2000 Hotfix - KB891711
Windows 2000 Service Pack 4
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Media Player Hotfix [See Q828026 for more information]
Windows Media Player system update (9 Series)
Zip Repair Pro


Here is the Malware Log

Malwarebytes' Anti-Malware 1.28
Database version: 1241
Windows 5.0.2195 Service Pack 4

2008-10-07 09:40:15
mbam-log-2008-10-07 (09-40-15).txt

Scan type: Full Scan (C:\|)
Objects scanned: 74985
Time elapsed: 1 hour(s), 8 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINNT\inf\ultra.PNF (Malware.Trace) -> Quarantined and deleted successfully.

[pskelley]

Please post contents of that file & a new HJT log in your next reply.


How is the computer running now?

You did post here for help, please slow down enough to read and follow the directions I post.

Uninstall list: I look for malware and security issues only.

Adobe Reader 7.0.5 <<< out of date and a security risk, hackers use out of date programs to infect you online.
http://www.filehippo.com/download_adobe_reader/

Java(TM) 6 Update 3 <<< out of date, see this information:
http://forums.spybot.info/showpost.php?p=12880&postcount=2

Spybot - Search & Destroy 1.5.2.20 <<< uninstall the old program

No evidence of Virtumonde.dll in the MBAM report.

Post the HJT log I requested for a final look.

Thanks

[thejones]

I am sorry about that. When I ran Spybot it said that I had Virtumonde. I cleaned it and purged the file. Now on subsequent runs the program stops when it reaches the Virtumonde.dll (at the bottom of the screen) and states that I have to reboot the computer and run SB again. When I do it will reach the Virtumonde file and will stop again and say that I have to reboot and run again. So am a little confused about what is going on. Here is the fresh HJT report. Thank you again.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 04:49, on 2008-10-08
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\tj.exe.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.mail.live.com/mail/w1/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130851107539
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe

--
End of file - 3464 bytes

[thejones]

The computer is still running slow when doing online activities.

[pskelley]

Are you sure you have removed the old version of Spybot S&D? I suggest you uninstall both versions of Spybot S&D and then download it fresh from here:
Spybot-S&D 1.6 has arrived! 8. July 2008
http://www.safer-networking.org/en/
http://www.safer-networking.org/en/news/2008-07-08.html
http://www.safer-networking.org/en/faq/index.html

Keep in mind the data base is much larger now than with older versions and the items you see at the bottom of the interface are not stuff Spybot is finding, but the items in the database. Once you do that, then look at this information and it all might not apply to your older Operating System.
http://www.malwareremoval.com/tutorials/runningslowly.php
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html

MBAM is one of the better tools for finding Vundo and it is finding none. I would like you to update Kaspersky (one of the very best) and scan the system and let me know what it finds.


The computer is still running slow when doing online activities.
Right click MyComputer then click Properties. On the General tab in the lower right corner is the RAM, post that information.

Thanks

[thejones]

OK I have removed the old SB and installed the new one. It is still prompting me to reboot and rescan in the middle of the scan process. If nothing is there then I can live with that but it is odd, it has never done that before.

I have 261,616kb of ram which I am sure is not a lot. The KAV came up clean and here is the HJT report.

thanks



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 05:51, on 2008-10-12
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\CCleaner\ccleaner.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\tj.exe.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm (file missing)
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.mail.live.com/mail/w1/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130851107539
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe

--
End of file - 3232 bytes

[pskelley]

Thanks for returning your information and the feedback. TeaTimer was not running and it appears you started it? Please disable it until we are finished.

We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
* Run Spybot-S&D in Advanced Mode.
* If it is not already set to do this Go to the Mode menu select "Advanced Mode"
* On the left hand side, Click on Tools
* Then click on the Resident Icon in the List
* Uncheck "Resident TeaTimer" and OK any prompts.
* Restart your computer.
(leave TT disabled until we finish)


I have 261,616kb of ram which I am sure is not a lot.
http://www.crucial.com/support/howmuch.aspx
Please look at this information and post the RAM count like that.
http://www.library.yorku.ca/ccm/Biblio/minibytes/checkingmemory
http://wiki.answers.com/Q/How_do_you_convert_KB_ram_to_GB_ram

It is still prompting me to reboot and rescan in the middle of the scan process.
I need to know exactly what is happening here, could you tell me what the message you receive from Spybot S&D when this happens is.

Beside this issue with Spybot, are you having any malware issues?


Let's do a little cleaning

Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

These are resource wasters related to Alexa, if you don't use Alexa, remove them:

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm (file missing)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

Run Clean Manager
http://spyware-free.us/tutorials/cleanmgr/

Thanks

[thejones]

When I run SB and it gets to Virtumonde.dll a prompt comes up that states "I should reboot and scan again. If I want to do this hit yes and save all documents." I have to hit no several times before it goes away. I also disabled tea timer.

There are no other malware issues except for that. I have 256 mb of ram and here is a fresh HTJ report.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 03:57, on 2008-10-15
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\tj.exe.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.mail.live.com/mail/w1/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130851107539
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe

--
End of file - 2948 bytes

[pskelley]

Before I have you post in the Spybot S&D forum, let see if combofix finds anything hidden from HJT.

1) Leave TeaTimer disabled.

2) A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.

Tutorial
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Remove any old copies of combofix before you proceed.

Thanks to sUBs and anyone else who helped with this fix.

It is important that it is saved directly to your Desktop.

Download ComboFix from Here (http://download.bleepingcomputer.com/sUBs/ComboFix.exe) to your Desktop

Double click combofix.exe and follow the prompts.
When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Post the combofix log and a new HJT log.

Thanks

[thejones]

When I ran Combo Fix my KAV stated going off like crazy and found these...

deleted: adware not-a-virus:AdWare.Win32.Virtumonde.bjc File: C:\WINNT\system32\vaiyqevv.dll

deleted: adware not-a-virus:AdWare.Win32.SuperJuan.ao File: c:\winnt\system32\kvochivl.dll

deleted: adware not-a-virus:AdWare.Win32.Virtumonde.bjc File: C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\OLEZ05A7\hctp[1]

deleted: Trojan program Backdoor.Win32.Agent.dbm File: C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\U1IX6XGF\gamadril20071203[1]

deleted: adware not-a-virus:AdWare.Win32.SuperJuan.ao File: C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\RGI2GHR6\ptch[1]

deleted: Trojan program Backdoor.Win32.Agent.dbm File: C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\P3ERHX3R\gamadril20071203[1]

I attached the combo fix report as a zip and here is a fresh HJT report.

Thanks


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:14:34 PM, on 10/16/2008
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\tj.exe.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.mail.live.com/mail/w1/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1130851107539
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe

--
End of file - 3087 bytes

[pskelley]

Let me say that I DO NOT like having to open attached files on this infected computer? The instructions distinctly says:
http://forums.spybot.info/showthread.php?t=288

All logs should be copy/pasted into topic and not attached unless requested by helper in that format

I am having a hard time making sense out of this system, combofix removed a load of junk which shows in Other Deletions.

Look at the snapshot@Wed 2008-01-23_10.24.11.80? It shows everything in duplicate? I have no explanation for this.

Remove combofix from the computer like this:
Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png

Make sure the computer is restarted after combofix is removed, then give me some feedback on how it is performing.

Thanks

[thejones]

Sorry, last time I was told to put it in a zip file. The machine runs pretty smooth nice now. Is there any thing else that you would recommend?

[pskelley]

All of these suggestions may not run on your Operating System:

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/miekiemoes/Links.html

[thejones]

Thanks again...I really appreciate the help.