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View Full Version : Windows - No Disk Exception Processing Message c0000013.. Please help



X2FLYA320
2008-10-07, 07:15
Hello Shaba or anyone that can help,
Just started getting the Popup:

Windows - No Disk Exception Processing Message c0000013 Paramaters 75b6bf7c 4 75b6bf7c 75b6bf7c

Does anyone know what could have started this?? It has the options to either Continue cancel or Ignore.. I think. I have to hit ignore or cancel like 20 times before it goes away.

I cannot run Spybot... It gives this message while it's running and it makes me hit Cancel for it to go to the next scaned file in Spybot...would take all night :)


Not sure if this is the right place to post, but I know you all have been very helpful in the past. Thank you for your time!!

Greg

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:09:01 PM, on 10/6/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
G:\WINDOWS\System32\smss.exe
G:\WINDOWS\system32\winlogon.exe
G:\WINDOWS\system32\services.exe
G:\WINDOWS\system32\lsass.exe
G:\WINDOWS\system32\Ati2evxx.exe
G:\WINDOWS\system32\svchost.exe
G:\WINDOWS\System32\svchost.exe
G:\WINDOWS\system32\svchost.exe
G:\WINDOWS\system32\ZoneLabs\vsmon.exe
G:\WINDOWS\system32\spoolsv.exe
G:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
G:\WINDOWS\system32\Ati2evxx.exe
G:\WINDOWS\Explorer.EXE
G:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
G:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
G:\Program Files\Bonjour\mDNSResponder.exe
G:\Program Files\Common Files\LightScribe\LSSrvc.exe
G:\WINDOWS\system32\HPZipm12.exe
G:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
G:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
G:\WINDOWS\SOUNDMAN.EXE
G:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
G:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
G:\WINDOWS\system32\ctfmon.exe
G:\WINDOWS\System32\svchost.exe
G:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
G:\Program Files\Mozilla Firefox\firefox.exe
G:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
G:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
G:\Program Files\Internet Explorer\iexplore.exe
G:\Program Files\Trend Micro\iwillforgetthis\iwillforgetthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - G:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - G:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] G:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [DeviceDiscovery] G:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "G:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "G:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] G:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [avgnt] "G:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [WinPatrol] G:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKCU\..\Run: [ctfmon.exe] G:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://G:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - G:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - G:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - G:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - G:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - G:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - G:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - G:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - G:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - G:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1214379609671
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=23100
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - G:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - G:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - G:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - G:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - G:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - G:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - G:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - G:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: iPod Service - Apple Inc. - G:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - G:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - G:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - G:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - G:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - G:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 6391 bytes

pskelley
2008-10-09, 16:27
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Let me get this straight, you said:

I cannot run Spybot... It gives this message while it's running
For questions about Spybot you should post them here:
http://forums.spybot.info/forumdisplay.php?f=4

Make sure you are up to date, older versions may not work as well with SP#3.
Spybot-S&D 1.6 has arrived! 8. July 2008
http://www.safer-networking.org/en/
http://www.safer-networking.org/en/news/2008-07-08.html
http://www.safer-networking.org/en/faq/index.html

Is it possible this started with the SP#3 installation? That being the case, Microsoft will help:
Microsoft Windows XP Service Pack 3 (All Languages)
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

I am also going to suggest, when you have an error message (word for word) use a good search engine like Google: http://www.google.com/
before you post a new thread, most often you will get your answer. It appears you are not the only user with this issue.
http://www.google.com/search?hl=en&q=+Windows+-+No+Disk+Exception+Processing+Message+c0000013+Paramaters+75b6bf7c+4+75b6bf7c+75b6bf7c&btnG=Google+Search&aq=f&oq=+

Hope this helps

Thanks

pskelley
2008-10-16, 13:10
Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.

Everyone else please begin a New Topic.