pc reboots windows when opening control panel

[jasonyull]

every time i try to open my control panel on windows vista, i get"windows has encountered a problem" then then it re-starts windows. any ideas?

[honda12]

Hi jasonyull,

Sorry to hear about your problem.

1. Click the Start Orb and type 'Problem Reports and Solutions'.
2. Click 'Check for new solutions' on the left-hand side
3. Click 'View problem history'
4. Find the entry concerning the problem, right click on the problem and select 'View Problem details'
5. Finally click 'Copy to clipboard' and paste it into your reply to this thread

[jasonyull]

i did what you said and this is what i copied...

Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: iSecurity.cpl_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 48650119
Exception Code: c0000005
Exception Offset: 046f12ae
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

thanks again.

[honda12]

Thanks,

Unfortunately, I have noticed this:


Fault Module Name: iSecurity.cpl_unloaded


A new malware that has been picking up steam lately is the iSecurity Trojan. This Trojan is typically spread by users visiting porn and warez sites without all of the latest security updates or by downloading and running executables from these sites. Once the Trojan is installed, it will create a fake Windows Security Center window that defines the term Spyware and then provides a list of rogue anti-malware programs that it tells you to choose from and install in order to protect yourself. The current list of the programs that the iSecurity Trojan is pushing are Advanced XP Defender, Ultimate Defender, AdvancedXPFixer, Ultimate Cleaner, and WinIFixer. The reality is that all of the advertised programs do not perform as advertised and should be avoided.

More info:
- http://www.bleepingcomputer.com/malware-removal/isecurity#files
- http://www.bleepingcomputer.com/startups/iSecurity.cpl-23020.htmlhttp://www.bleepingcomputer.com/startups/iSecurity.cpl-23020.html

Although, I suspect that you may be infected, I however cannot confirm this as I am no expert in this field.

As a precaution, please first check if any of the files listed below are on your computer:


Associated iSecurity Files:

c:\term.bat
c:\WINDOWS\Resources\SetupDrive.dll
c:\WINDOWS\system32\iSecurity.cpl
c:\WINDOWS\system32\566828
c:\WINDOWS\system32\566828\566828.dll
c:\Program Files\IE Extensions
c:\Program Files\IE Extensions\cj.v4.dll
c:\Program Files\iSecurity
c:\Program Files\iSecurity\axpdefender.bmp
c:\Program Files\iSecurity\axpdefender.ico
c:\Program Files\iSecurity\axpdefenderi.bmp
c:\Program Files\iSecurity\axpfixer.bmp
c:\Program Files\iSecurity\axpfixer.ico
c:\Program Files\iSecurity\axpfixeri.bmp
c:\Program Files\iSecurity\iSecurity.dat
c:\Program Files\iSecurity\ucleaner.bmp
c:\Program Files\iSecurity\ucleaner.ico
c:\Program Files\iSecurity\ucleaneri.bmp
c:\Program Files\iSecurity\udefender.bmp
c:\Program Files\iSecurity\udefender.ico
c:\Program Files\iSecurity\udefenderi.bmp
c:\Program Files\iSecurity\winifixer.bmp
c:\Program Files\iSecurity\winifixer.ico
c:\Program Files\iSecurity\winifixeri.bmp
c:\Program Files\iSecurity\{32FF2108-1EF0-4ae8-8C23-17C92EAA5DEF}
c:\Program Files\iSecurity\{AE997BF5-8AF9-43c3-946B-2C29553E5141}
c:\Program Files\iSecurity\{A39F804A-4A63-4ff2-B201-23B0E2CC8474}
c:\Program Files\iSecurity\{A39F804A-4A63-4ff2-B201-23B0E2CC8474}\install.exe
c:\Program Files\iSecurity\v7
c:\Program Files\iSecurity\v7\iSecurity.cpl
%UserProfile%\Desktop\Advanced XP Defender.lnk
%UserProfile%\Desktop\Advanced XP Fixer.lnk
%UserProfile%\Desktop\Ultimate Cleaner.lnk
%UserProfile%\Desktop\Ultimate Defender.lnk
%UserProfile%\Desktop\WinIFixer.lnk
%UserProfile%\Local Settings\Temp\tmp21924840.exe
%UserProfile%\Local Settings\Temp\tmp21925151.dll


* * *

If you do find any of those files, please consider the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where an expert will guide you through removing any malware that is on your system:

- Please read "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)