UGH now I can't log in to places...

[zeldasdobi]

I ran the spybot software and now when I go some place to log on in aol it says

"this product requires support for cookie"

Then it names spybot as the likely culprit of this message.

What to do????

[spybotsandra]

Hello,

Please open the Tools menu in your Internet Explorer and choose 'Spybot - Search Destroy Configuration'.
There you will find a drop down menu where you should select "Ask for blocking confirmation".
http://www.safer-networking.org/en/spybotsd15/index.html (3rd picture)
If you want to visit a blocked website choose "Allow". Hope this solves the problem.
If this doesn't work please run Spybot-S&D and select "Spybot-S&D" --> "Immunize" in the navigation bar on the left. Please hit "Undo".
Then run Spybot - Search & Destroy and switch to the Advanced mode via the menu item Mode.
Now select 'Tools' - 'Resident' from the navigation bar on the left.
Please untick the checkbox in front of the 'SdHelper'.

Best regards
Sandra
Team Spybot

[zeldasdobi]

SD Helper is all light colored and cannot be unclicked.

[spybotsandra]

Hello,

Do you have admin rights?
Which windows system do you have?

Best regards
Sandra
Team Spybot