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cckeating
2006-04-09, 03:51
I have so many ads and spyware going on with my computer.
My computer is not properly functioning. I can't access anything
in my control panels and I can't even use my help support page
that came with the computer. I have Surf Sidekick on here and
trojans and other things. I figured to just restore my computer to
how it was when I bought it sence I have only been usiong in for
about 4 weeks. So it wouldn't be a problem, but I would rather fix
it with someones help on these forums. If not does anyone know how
to restore a computer. My computer didn;t come with a cd to help do
it, much like my last computer.

Thanks

cckeating
2006-04-09, 03:57
--------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 9:56:37 PM, 4/8/2006
+ Report-Checksum: 27FF6B44

+ Scan result:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Surf SideKick -> Adware.SurfSide : Cleaned with backup
HKLM\SOFTWARE\SurfSideKick3 -> Adware.SurfSide : Cleaned with backup
HKLM\SOFTWARE\SurfSideKick3\Internet Explorer -> Adware.SurfSide : Cleaned with backup
HKU\S-1-5-21-3749819154-2910329346-360741062-1005\Software\SurfSideKick3 -> Adware.SurfSide : Cleaned with backup
HKU\S-1-5-21-3749819154-2910329346-360741062-1005\Software\SurfSideKick3\Internet Explorer -> Adware.SurfSide : Cleaned with backup
[644] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[692] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[704] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[880] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[952] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[1052] C:\WINDOWS\System32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[1176] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[1256] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[1320] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[1552] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[1828] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[404] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[456] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[508] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[556] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[1424] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[2072] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[2532] C:\WINDOWS\System32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[2812] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
[3028] C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
C:\WINDOWS\mousepad7.exe -> Downloader.VB.zw : Cleaned with backup
C:\WINDOWS\system32\dwdsregt.ex$ -> Adware.ZenoSearch : Cleaned with backup
C:\WINDOWS\system32\qjdsregj.ex$ -> Adware.ZenoSearch : Cleaned with backup
C:\WINDOWS\system32\repairs303169566.dll -> Adware.SurfSide : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@ad.yieldmanager[2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@as-eu.falkag[2].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@as-us.falkag[2].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@casalemedia[1].txt -> TrackingCookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@cpvfeed[1].txt -> TrackingCookie.Cpvfeed : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@e-2dj6wflicjcjchp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@e-2dj6wjny-1mazsg.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@ehg-lowermybills.hitbox[1].txt -> TrackingCookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@fastclick[1].txt -> TrackingCookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@kmpads[2].txt -> TrackingCookie.Kmpads : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@media.fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@microsofteup.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@partygaming.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@qksrv[2].txt -> TrackingCookie.Qksrv : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@server.iad.liveperson[2].txt -> TrackingCookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@trafficmp[1].txt -> TrackingCookie.Trafficmp : Cleaned with backup
C:\Documents and Settings\Charley\Cookies\charley@zedo[1].txt -> TrackingCookie.Zedo : Cleaned with backup


::Report End

cckeating
2006-04-09, 03:58
Logfile of HijackThis v1.99.1
Scan saved at 9:58:30 PM, on 4/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Charley\LOCALS~1\Temp\Rar$EX00.265\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.findthewebsiteyouneed.com
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: GoogleAFE - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dll
O2 - BHO: (no name) - {F80C19A1-D714-ABC8-6F02-AC3FF17537CD} - C:\WINDOWS\system32\akaa.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: BitTorrent.lnk = C:\Program Files\BitTorrent\bittorrent.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: (no name) - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - C:\WINDOWS\system32\dmonwv.dll (file missing)
O9 - Extra 'Tools' menuitem: Java - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - C:\WINDOWS\system32\dmonwv.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1143671505250
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/35/install/gtdownde.cab
O20 - AppInit_DLLs: repairs303169566.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Command Service (cmdService) - CMD Technology, Inc. - (no file)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

LonnyRJones
2006-04-09, 05:22
cckeating Hi

Please take the time to read our sticky
http://forums.spybot.info/showthread.php?t=288
see No 3 about not running Hijackthis from a temp

Also do not post in other members threads, to confusing.

If after three days no one has started helping Post here
http://forums.spybot.info/showthread.php?t=1137

tashi
2006-04-14, 08:19
This topic will be archived to prevent others with similar issues posting in it.
If you need it re-opened please send me a pm and provide a link to the thread.