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davidmpratt
2008-11-01, 14:29
Every time I run spybot. the abov-mentioned spyware is detected, but spybot cannot remove it. Does it need to be removed; and, if so, how?

Regards

David Pratt

md usa spybot fan
2008-11-01, 16:18
davidmpratt:

It would probably be helpful if you posted the actual log of the scan results you are questioning. The log will not only show the detection that you observed but also show the version of Spybot you are running as well as the update level of the detection files used during that scan.

To produce the log and post the log, either:
Run another scan.
When the scan completes, right click on the results list, select "Copy results to clipboard".
Then paste those results (Ctrl+V) to a new post in this thread.
Post the Checks.yymmdd-hhmm.log from a previous scan that shows the detection in question.
By default here are two Checks.yymmdd-hhmm.log files produced during a scan. The second Checks.yymmdd-hhmm.log has the details of what the scan found. A Fixes.yymmdd-hhmm.log file is produced if you fix or attempt to fix something.
There are two methods to copy and post that information from previous scans:
Method 1:
Go into Spybot > Mode > Advanced mode > Tools > View Reports > View Previous reports. Look for the Checks.yymmdd-hhmm.log file that contains the detections that you would like help with. Open it. To copy it to the Clipboard, right click on the listing and select Select All > Right click again and select Copy. Paste (Ctrl+V) the contents of the Clipboard into a new post in this thread.
Method 2
The Checks.yymmdd-hhmm.log and Fixes.yymmdd-hhmm.log files are stored in the following folders:
Windows 95 or 98:
C:\Windows\Application Data\Spybot - Search & Destroy\Logs
Windows ME:
C:\Windows\All Users\Application Data\Spybot - Search & Destroy\Logs
Windows NT, 2000 or XP:
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Logs
Windows Vista:
C:\ProgramData\Spybot - Search & Destroy\Logs
Using Windows Explorer, navigate to the correct Checks.yymmdd-hhmm.log. Double click on it and it should open with Notepad. To copy it to the Clipboard, right click on the listing and select Select All > Right click again and select Copy. Paste (Ctrl+V) the contents of the Clipboard into a new post in this thread.

davidmpratt
2008-11-02, 21:26
Scan redone - result attached

Hint of the Day: Click the bar at the right of this to see more information! ()


E-MusicA: [SBI $B13CBF4D] Program directory (Directory, nothing done)
C:\Program Files\eMusic\


--- Spybot - Search & Destroy version: 1.6.0 (build: 20080707) ---

2008-07-07 blindman.exe (1.0.0.8)
2008-07-07 SDFiles.exe (1.6.0.4)
2008-07-07 SDMain.exe (1.0.0.6)
2008-07-07 SDShred.exe (1.0.2.3)
2008-07-07 SDUpdate.exe (1.6.0.8)
2008-07-07 SDWinSec.exe (1.0.0.12)
2008-07-07 SpybotSD.exe (1.6.0.30)
2008-09-16 TeaTimer.exe (1.6.3.25)
2008-10-08 unins000.exe (51.49.0.0)
2008-07-07 Update.exe (1.6.0.7)
2008-07-07 advcheck.dll (1.6.1.12)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2008-09-15 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2008-07-07 Tools.dll (2.1.5.7)
2008-09-02 Includes\Adware.sbi (*)
2008-10-27 Includes\AdwareC.sbi (*)
2008-06-03 Includes\Cookies.sbi (*)
2008-09-02 Includes\Dialer.sbi (*)
2008-09-09 Includes\DialerC.sbi (*)
2008-07-23 Includes\HeavyDuty.sbi (*)
2008-09-02 Includes\Hijackers.sbi (*)
2008-10-28 Includes\HijackersC.sbi (*)
2008-09-09 Includes\Keyloggers.sbi (*)
2008-10-28 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2008-10-28 Includes\Malware.sbi (*)
2008-10-28 Includes\MalwareC.sbi (*)
2008-09-02 Includes\PUPS.sbi (*)
2008-10-28 Includes\PUPSC.sbi (*)
2007-11-07 Includes\Revision.sbi (*)
2008-06-18 Includes\Security.sbi (*)
2008-10-23 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2008-10-28 Includes\Spyware.sbi (*)
2008-10-29 Includes\SpywareC.sbi (*)
2008-06-03 Includes\Tracks.uti
2008-10-29 Includes\Trojans.sbi (*)
2008-10-29 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll

md usa spybot fan
2008-11-03, 17:18
davidmpratt (David Pratt):

Does it need to be removed?

That is really your decision. However, according to F-Secure:
F-Secure Spyware Information Pages: Adware.eMusic
http://www.f-secure.com/sw-desc/adware_emusic.shtml

Summary
Adware.eMusic adds advertisement links on the desktop and start menu to eMusic's website. eMusic collects and shares a user's personal information with 3rd parties.

Detailed Description
Adware from eMusic adds links on the desktop and start menu to their offering a free download of 50 MP3 music files. To receive these files, you must register your full name and other personal details with eMusic. This information is shared to unknown 3rd parties such as advertisement companies. The eMusic installer has no license agreement and has no functionality to cancel the install.
Removal:

There are removal instructions here:
How to Remove Emusic Adware?
http://www.securemost.com/articles/rm_emusic.htm
However a better course of action may be to try running Spybot in Safe Mode (http://www.laplink.com/support/kb/article.asp?ID=102) and see if that helps with the removal of the problem.

If Spybot still fails to correct the problem consider posting in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum and having someone take a look at your system.

If you decide to have an experienced malware removal specialist assist you, please follow the procedure in this link to run scans and produce a HijackThis log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) ( http://forums.spybot.info/showthread.php?t=288).
After you have completed the required scans and produced the requested logs, start your own thread in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum, making sure to post the HijackThis log produced from the above instructions.