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golferman
2008-11-06, 20:38
Spybot fixes but they come right back. I run the scan, let it fix everything then the same stuff comes right back. I run Spybot again and it finds them, removes them and they come back again.

And the cycle continues.

Please help, I'm unable to work because of all this.

Thanks

md usa spybot fan
2008-11-06, 20:59
golferman:

What version of Spybot - Search & Destroy are you running (Spybot » Help » About)?

If you are not running Spybot 1.6.0.30 or above, consider upgrading. The downloads are located here:
Mirror selection - The home of Spybot-S&D!
http://www.spybot.info/en/mirrors/index.html
If you are running Spybot 1.6.0.30 or above, there are two things that you can try to get rid of the things that Spybot-S&D is having difficulty removing:
Try to run it the next time you reboot.
Go into Spybot > Mode > Advanced mode > Settings > Settings > look for "System start" (located half way down the page).
Check the option: "Run program once at next system startup".
Reboot the system.
Run it in Safe mode.
Reboot your system in Safe mode and run Spybot-S&D.
If Spybot still fails to correct the problem, consider posting in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum and having someone take a look at your system.

If you decide to have an experienced malware removal specialist assist you, please follow the procedure in this link to run scans and produce a HijackThis log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) ( http://forums.spybot.info/showthread.php?t=288).
After you have completed the required scans and produced the requested logs, start your own thread in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum, making sure to post the HijackThis log produced from the above instructions.

tashi
2008-11-07, 17:10
Topic in malware removal: http://forums.spybot.info/showthread.php?t=36072