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View Full Version : Manual removal instructions for SpyBouncer



PepiMK
2008-11-08, 17:49
The following instructions have been created to help you to get rid of "SpyBouncer" manually.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Categories:

malware


Description:
SpyBouncer has aggressive advertising and uses false positives to urge users to pay for the software. Company hides its address.
Supposed Functionality:
supposed to be a legit antispyware software.
Autorun:

Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.


Entries named "Bouncer RunStartup" and pointing to "<$PROGRAMFILES>\Bouncer\liveupdate.exe *".



Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.


Products that have a key or property named "{B8654183-8384-4A84-A22E-CA5A0BC35DCD}".



Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.


The file at "<$PROGRAMFILES>\Bouncer\delmod.dll".
The file at "<$COMMONDESKTOP>\SpyBouncer.lnk".
The file at "<$COMMONPROGRAMS>\SpyBouncer\SpyBouncer Help.lnk".
The file at "<$COMMONPROGRAMS>\SpyBouncer\SpyBouncer LiveUpdate.lnk".
The file at "<$COMMONPROGRAMS>\SpyBouncer\SpyBouncer.lnk".
The file at "<$COMMONPROGRAMS>\SpyBouncer\Uninstall.lnk".
The file at "<$COMMONSTARTMENU>\SpyBouncer.lnk".
The file at "<$PROGRAMFILES>\Bouncer\BDB.dll".
The file at "<$PROGRAMFILES>\Bouncer\Bouncer.exe".
The file at "<$PROGRAMFILES>\Bouncer\delQueue.exe".
The file at "<$PROGRAMFILES>\Bouncer\LiveUpdate.exe".
The file at "<$PROGRAMFILES>\Bouncer\options.cfg".
The file at "<$PROGRAMFILES>\Bouncer\requeue.dll".
The file at "<$PROGRAMFILES>\Bouncer\SBB.dll".
The file at "<$PROGRAMFILES>\Bouncer\help\aboutspyware.htm".
The file at "<$PROGRAMFILES>\Bouncer\help\backup1.gif".
The file at "<$PROGRAMFILES>\Bouncer\help\backup2.gif".
The file at "<$PROGRAMFILES>\Bouncer\help\bullet-arrow.gif".
The file at "<$PROGRAMFILES>\Bouncer\help\hbackup.htm".
The file at "<$PROGRAMFILES>\Bouncer\help\hcontact.htm".
The file at "<$PROGRAMFILES>\Bouncer\help\help_main.html".
The file at "<$PROGRAMFILES>\Bouncer\help\help_mnu.html".
The file at "<$PROGRAMFILES>\Bouncer\help\helpscanner.htm".
The file at "<$PROGRAMFILES>\Bouncer\help\hkeys.htm".
The file at "<$PROGRAMFILES>\Bouncer\help\hlogs.htm".
The file at "<$PROGRAMFILES>\Bouncer\help\hmonitor.htm".
The file at "<$PROGRAMFILES>\Bouncer\help\hoptions.htm".
The file at "<$PROGRAMFILES>\Bouncer\help\hupdates.htm".
The file at "<$PROGRAMFILES>\Bouncer\help\index.html".
The file at "<$PROGRAMFILES>\Bouncer\help\live1.gif".
The file at "<$PROGRAMFILES>\Bouncer\help\live2.gif".
The file at "<$PROGRAMFILES>\Bouncer\help\mon1.gif".
The file at "<$PROGRAMFILES>\Bouncer\help\mon2.gif".
The file at "<$PROGRAMFILES>\Bouncer\help\options.gif".
The file at "<$PROGRAMFILES>\Bouncer\help\pophelp.htm".
The file at "<$PROGRAMFILES>\Bouncer\help\scan.gif".
The file at "<$PROGRAMFILES>\Bouncer\help\scanresults.gif".
The file at "<$PROGRAMFILES>\Bouncer\help\tips.txt".
The file at "<$PROGRAMFILES>\Bouncer\help\viewlogs.gif".
The file at "<$WINDIR>\Installer\{B8654183-8384-4A84-A22E-CA5A0BC35DCD}\ARPPRODUCTICON.exe".
The file at "<$WINDIR>\Installer\{B8654183-8384-4A84-A22E-CA5A0BC35DCD}\NewShortcut1_B865418383844A84A22ECA5A0BC35DCD_2.exe".
The file at "<$WINDIR>\Installer\{B8654183-8384-4A84-A22E-CA5A0BC35DCD}\NewShortcut6_B865418383844A84A22ECA5A0BC35DCD_2.exe".
The file at "<$WINDIR>\Installer\{B8654183-8384-4A84-A22E-CA5A0BC35DCD}\NewShortcut7_B865418383844A84A22ECA5A0BC35DCD.exe".
The file at "<$WINDIR>\Installer\{B8654183-8384-4A84-A22E-CA5A0BC35DCD}\NewShortcut8_B865418383844A84A22ECA5A0BC35DCD.exe".


Make sure you set your file manager to display hidden and system files. If SpyBouncer uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.


The directory at "<$COMMONPROGRAMS>\SpyBouncer".
The directory at "<$PROGRAMFILES>\Bouncer".
The directory at "<$PROGRAMFILES>\Bouncer\help".
The directory at "<$PROGRAMFILES>\Bouncer\Logs".
The directory at "<$WINDIR>\Installer\{B8654183-8384-4A84-A22E-CA5A0BC35DCD}".


Make sure you set your file manager to display hidden and system files. If SpyBouncer uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.


Delete the registry key "{8C7AB65B-830C-442A-A71A-0E06BAF9CAF2}" at "HKEY_CLASSES_ROOT\CLSID\".
A key in HKEY_CLASSES_ROOT\ named "delmod.DeleteMod", plus associated values.
Delete the registry key "{F3A1BEC7-6D42-4A5D-ABDC-534669A087E1}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{AA33A373-5938-461B-9CAB-35B66F1975E0}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "3814568B483848A42AE2ACA5B03CD5DC" at "HKEY_CLASSES_ROOT\Installer\Features\".
Delete the registry key "3814568B483848A42AE2ACA5B03CD5DC" at "HKEY_CLASSES_ROOT\Installer\Products\".
Delete the registry value "<$COMMONPROGRAMS>\SpyBouncer\" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\".
Delete the registry value "<$PROGRAMS>\Bouncer\" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\".
Delete the registry value "<$PROGRAMS>\Bouncer\help\" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\".
Delete the registry value "<$PROGRAMS>\Bouncer\Logs\" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\".
Delete the registry key "SRC" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
References to the file "C:\Program Files\Bouncer\Bouncer.exe" at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\.
References to the file "C:\Programme\Bouncer\Bouncer.exe" at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\.


If SpyBouncer uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).


If you have any further questions, please ask in our forum (http://forums.spybot.info/).