View Full Version : Help Pretty please
hi, just needing some help analyzing the HJT log. helping out a friend with her computer and i have removed close to 500 things so far with Spybot, Anti Vir, and Ad-Aware.
Spy bot had detected Wild Tangent, but can't remove, and i am sure there are alot of other things that are still needing removed.
Thank you in advance.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:54:12 PM, on 11/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\regsvr32.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Documents and Settings\danie\Application Data\Gool\Gool.exe
C:\WINDOWS\??sks\w?nlogon.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {19D5EA4A-728F-5F2E-8C39-5FC00159D6BF} - C:\WINDOWS\system32\dxijnfdk.dll (file missing)
O2 - BHO: (no name) - {238C4AD0-471B-4D49-9950-EFC9A031C774} - C:\WINDOWS\system32\vtUolmjK.dll (file missing)
O2 - BHO: (no name) - {47CCA5F4-B775-47AB-AE99-15E808504BFD} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: bigadnetwork browser enhancer - {8F5B8D8B-C160-DE50-99C5-398FDBC79D3E} - C:\WINDOWS\system32\wsfknusdqhxxwrbk.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [egcoanoyvjrmfdefa] C:\WINDOWS\System32\regsvr32.exe /s "C:\WINDOWS\system32\wsfknusdqhxxwrbk.dll"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [Gool] "C:\Documents and Settings\danie\Application Data\Gool\Gool.exe"
O4 - HKCU\..\Run: [GetPack23] "C:\Program Files\GetPack\GetPack23.exe"
O4 - HKCU\..\Run: [fuof] C:\PROGRA~1\COMMON~1\fuof\fuofm.exe
O4 - HKCU\..\Run: [Uaol] "C:\DOCUME~1\danie\MYDOCU~1\MANTEC~1\msiexec.exe" -vt yazb
O4 - HKCU\..\Run: [Mwevhvdq] C:\WINDOWS\??sks\w?nlogon.exe
O4 - HKCU\..\Run: [GetModule26] C:\Program Files\GetModule\GetModule26.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [gadcom] "C:\Documents and Settings\danie\Application Data\gadcom\gadcom.exe" 61A847B5BBF72815308B2B27128065E9C084320161C4661227A755E9C2933154389A
O4 - HKLM\..\Policies\Explorer\Run: [Lsass Service] C:\Documents and Settings\danie\Application Data\Microsoft\Windows\lsass.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {EDFCB7CB-942C-4822-AF14-F0B687409848} (Image Uploader Control) - http://www.iresis.com/MLS/activex/ImageUploader4.cab?version=4,7,0,0
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL xfnkdw.dll
O20 - Winlogon Notify: c00534C9 - c00534C9.mat (file missing)
O20 - Winlogon Notify: sys32 - sys32.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
Bio-Hazard
2008-11-11, 12:50
Hello and Welcome to forums!
My name is Bio-Hazard and I will be helping you to remove any infection(s) that you may have.
Please observe these rules while we work:
I will be working on your Malware issues this may or may not solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for this issue on this machine.
I f you don't know or understand something please don't hesitate to ask.
Please DO NOT run any other tools or scans whilst I am helping you.
It is important that you reply to this thread. Do not start a new topic.
Absence of symptoms does not mean that everything is clear.
NOTE: Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe
Bio-Hazard
2008-11-11, 12:59
SDFix
If you already have SDFix, delete it & download it again as it's being updated regularly.
Download SDFix (http://downloads.andymanchesta.com/RemovalTools/SDFix.exe) by AndyManchesta and save it to your desktop.
Double click on SDFix.exe. By default, it will install to C:\
Click on Install
Don't run it yet
Print out or save this set of instructions as you will not have internet access during the fix.
Restart the computer in Safe Mode
Let me know if you can't boot into Safe Mode. Do not continue with the fixes.
When you see the BIOS screen, start pressing F8 repeatedly
A boot menu will appear
Using the up down arrows, select Safe Mode and press the Enter key
Windows will now load
Log in to your usual account
Navigate to C:\SDfix (if you installed it to the default location, otherwise, locate where you installed it)
Double click on RunThis.bat
Type Y to begin the cleanup process
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot
When the PC restarts the tool will run again and complete the removal process then display Finished
Press any key to end the script and load your desktop icons
Once the desktop icons load, the SDFix report will open on screen. You can also find the report in SDFix folder, named Report.txt
Copy & paste the contents of the log in your next reply
Logs/Information to Post in Next Reply
Please post the following logs/Information in your reply:
SDFIX Log
A fresh HijackThis Log ( after all the above has been done)]
SDFix: Version 1.240
Run by Administrator on Tue 11/11/2008 at 09:35 AM
Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix
Checking Services :
Restoring Default Security Values
Restoring Default Hosts File
Resetting SecurityProviders Value
Rebooting
Checking Files :
Trojan Files Found:
C:\WINDOWS\system32\gyolsplwhca.exe - Deleted
C:\Program Files\Mjcore\Mjcore.dll - Deleted
C:\Program Files\Webtools\webtools.dll - Deleted
Folder C:\Documents and Settings\danie\Application Data\gadcom - Removed
Folder C:\Documents and Settings\danie\Application Data\Gool - Removed
Folder C:\Program Files\GetModule - Removed
Folder C:\Program Files\Mjcore - Removed
Folder C:\Program Files\Webtools - Removed
Removing Temp Files
ADS Check :
Final Check :
catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-11 09:44:47
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden services & system hive ...
scanning hidden registry entries ...
scanning hidden files ...
scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0
Remaining Services :
Authorized Application Key Export:
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\WINDOWS\\system32\\fxsclnt.exe"="C:\\WINDOWS\\system32\\fxsclnt.exe:*:Enabled:Microsoft Fax Console"
"C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"="C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe:*:Enabled:Kodak Software Updater"
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"="C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe:*:Enabled:EasyShare"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
Remaining Files :
File Backups: - C:\SDFix\backups\backups.zip
Files with Hidden Attributes :
Wed 22 Oct 2008 949,072 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\advcheck.dll"
Mon 15 Sep 2008 1,562,960 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll"
Mon 7 Jul 2008 1,429,840 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 7 Jul 2008 4,891,472 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Tue 16 Sep 2008 1,833,296 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Wed 22 Oct 2008 962,896 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\Tools.dll"
Sun 10 Dec 2006 88 ..SHR --- "C:\WINDOWS\system32\D0D4454E1D.sys"
Sun 10 Dec 2006 3,558 A.SH. --- "C:\WINDOWS\system32\KGyGaAvL.sys"
Tue 30 Sep 2008 230,400 ..SHR --- "C:\WINDOWS\??sks\w?nlogon.exe"
Wed 18 Apr 2007 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Fri 29 Dec 2006 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Wed 11 Apr 2007 8 A..H. --- "C:\Documents and Settings\danie\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u1\lock.tmp"
Wed 11 Apr 2007 8 A..H. --- "C:\Documents and Settings\danie\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u2\lock.tmp"
Wed 11 Apr 2007 8 A..H. --- "C:\Documents and Settings\danie\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u3\lock.tmp"
Wed 18 Apr 2007 8 A..H. --- "C:\Documents and Settings\danie\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u4\lock.tmp"
Finished!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:50:05 AM, on 11/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\regsvr32.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\??sks\w?nlogon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {19D5EA4A-728F-5F2E-8C39-5FC00159D6BF} - C:\WINDOWS\system32\dxijnfdk.dll (file missing)
O2 - BHO: (no name) - {238C4AD0-471B-4D49-9950-EFC9A031C774} - C:\WINDOWS\system32\vtUolmjK.dll (file missing)
O2 - BHO: (no name) - {47CCA5F4-B775-47AB-AE99-15E808504BFD} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: bigadnetwork browser enhancer - {8F5B8D8B-C160-DE50-99C5-398FDBC79D3E} - C:\WINDOWS\system32\wsfknusdqhxxwrbk.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [egcoanoyvjrmfdefa] C:\WINDOWS\System32\regsvr32.exe /s "C:\WINDOWS\system32\wsfknusdqhxxwrbk.dll"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [GetPack23] "C:\Program Files\GetPack\GetPack23.exe"
O4 - HKCU\..\Run: [fuof] C:\PROGRA~1\COMMON~1\fuof\fuofm.exe
O4 - HKCU\..\Run: [Uaol] "C:\DOCUME~1\danie\MYDOCU~1\MANTEC~1\msiexec.exe" -vt yazb
O4 - HKCU\..\Run: [Mwevhvdq] C:\WINDOWS\??sks\w?nlogon.exe
O4 - HKCU\..\Run: [GetModule26] C:\Program Files\GetModule\GetModule26.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {EDFCB7CB-942C-4822-AF14-F0B687409848} (Image Uploader Control) - http://www.iresis.com/MLS/activex/ImageUploader4.cab?version=4,7,0,0
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL xfnkdw.dll
O20 - Winlogon Notify: c00534C9 - c00534C9.mat (file missing)
O20 - Winlogon Notify: sys32 - sys32.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
--
End of file - 8261 bytes
Bio-Hazard
2008-11-11, 17:59
Spybot S&D Teatimer
From your log i can see this that you are running a Spybot S&D Teatimer. This might interfere with fixes we are about to do so we need to disable it.
Disable Spybot's TeaTimer. This is a two step process.
First step:
Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
If you have the new version 1.5, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
If you have Version 1.4, Click on Exit Spybot S&D Resident
Second step, For Either Version :
Open Spybot S&D
Click Mode, choose Advanced Mode
Go To the bottom of the Vertical Panel on the Left, Click Tools
then, also in left panel, click Resident shows a red/white shield.
If your firewall raises a question, say OK
In the Resident protection status frame, Uncheck the box labeled Resident
Tea-Timer
(Protection of over-all system settings) active
OK any prompts.
Use File, Exit to terminate Spybot
Reboot your machine for the changes to take effect.
Download and Run ComboFix
Download ComboFix from one of these locations:
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)
IMPORTANT: combofix.exe MUST be on your Desktop for us to proceed.
Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Double click on ComboFix.exe and follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
NOTE: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
http://img.photobucket.com/albums/v706/ried7/RcAuto1.gif
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
http://img.photobucket.com/albums/v706/ried7/whatnext.png
Click on Yes, to continue scanning for malware.
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Combofix should never take more that 20 minutes including the reboot if malware is detected.
Logs/Information to Post in Next Reply
Please post the following logs/Information in your reply:
Combofix Log
A fresh HijackThis Log ( after all the above has been done)
A description of how your computer is behaving
ComboFix 08-11-10.01 - danie 2008-11-11 10:34:47.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.652 [GMT -7:00]
Running from: c:\documents and settings\danie\Desktop\ComboFix.exe
* Created a new restore point
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\documents and settings\danie\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk
c:\documents and settings\danie\Local Settings\Temporary Internet Files\bestwiner.stt
c:\documents and settings\danie\Local Settings\Temporary Internet Files\CPV.stt
c:\documents and settings\danie\Local Settings\Temporary Internet Files\fbk.sts
c:\documents and settings\danie\My Documents\MANTEC~1
c:\documents and settings\danie\My Documents\MANTEC~1\??mantec\
c:\documents and settings\LocalService\Local Settings\Temporary Internet Files\CPV.stt
c:\windows\IE4 Error Log.txt
c:\windows\sks~1
c:\windows\sks~1\w?nlogon.exe
c:\windows\system32\aucnug.dll
c:\windows\system32\bbhyygud.dll
c:\windows\system32\ieupdates.exe.tmp
c:\windows\system32\mcrh.tmp
c:\windows\system32\MSINET.oca
c:\windows\system32\nmizys.dll
c:\windows\system32\tuefcppv.dll
c:\windows\system32\uchpdbcw.dll
c:\windows\system32\vTLbyyaw.dll
c:\windows\system32\vtUljhGw.dll
c:\windows\system32\xfnkdw.dll
c:\windows\system32\xhenydcl.dll
c:\windows\Tasks\xlyikhwt.job
c:\windows\wiaserviv.log
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\Legacy_CMDSERVICE
-------\Legacy_NETWORK_MONITOR
((((((((((((((((((((((((( Files Created from 2008-10-11 to 2008-11-11 )))))))))))))))))))))))))))))))
.
2008-11-11 09:34 . 2008-11-11 09:34 578,560 --a------ c:\windows\system32\dllcache\user32.dll
2008-11-11 09:31 . 2008-11-11 09:32 <DIR> d-------- c:\windows\ERUNT
2008-11-11 09:26 . 2008-11-11 09:46 <DIR> d-------- C:\SDFix
2008-11-10 13:35 . 2008-11-10 13:35 <DIR> d-------- c:\program files\Trend Micro
2008-11-10 12:39 . 2008-11-10 12:39 <DIR> d-------- c:\windows\system32\scripting
2008-11-10 12:39 . 2008-11-10 12:39 <DIR> d-------- c:\windows\system32\en
2008-11-10 12:39 . 2008-11-10 12:39 <DIR> d-------- c:\windows\system32\bits
2008-11-10 12:39 . 2008-11-10 12:39 <DIR> d-------- c:\windows\l2schemas
2008-11-10 12:37 . 2008-11-10 12:40 <DIR> d-------- c:\windows\ServicePackFiles
2008-11-10 12:15 . 2008-08-14 03:11 2,189,184 --------- c:\windows\system32\dllcache\ntoskrnl.exe
2008-11-10 12:15 . 2008-08-14 03:09 2,145,280 --------- c:\windows\system32\dllcache\ntkrnlmp.exe
2008-11-10 12:15 . 2008-08-14 02:33 2,066,048 --------- c:\windows\system32\dllcache\ntkrnlpa.exe
2008-11-10 12:15 . 2008-08-14 02:33 2,023,936 --------- c:\windows\system32\dllcache\ntkrpamp.exe
2008-11-10 12:15 . 2008-09-15 05:12 1,846,400 --------- c:\windows\system32\dllcache\win32k.sys
2008-11-10 12:15 . 2008-10-15 09:34 337,408 --------- c:\windows\system32\dllcache\netapi32.dll
2008-11-10 12:15 . 2008-09-08 03:41 333,824 --------- c:\windows\system32\dllcache\srv.sys
2008-11-10 10:44 . 2008-11-10 10:44 <DIR> d-------- c:\program files\Avira
2008-11-10 10:44 . 2008-11-10 10:44 <DIR> d-------- c:\documents and settings\All Users\Application Data\Avira
2008-11-10 09:28 . 2008-11-10 09:28 2 --a------ c:\windows\msoffice.ini
2008-11-08 14:18 . 2008-11-08 15:05 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2008-11-08 14:18 . 2008-11-08 17:01 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-11-08 14:07 . 2008-11-08 14:07 <DIR> d-------- c:\program files\Lavasoft
2008-11-08 14:07 . 2008-11-08 14:07 <DIR> d-------- c:\program files\Common Files\Wise Installation Wizard
2008-11-08 14:07 . 2008-11-08 14:09 <DIR> d-------- c:\documents and settings\All Users\Application Data\Lavasoft
2008-10-31 06:31 . 2008-10-31 06:31 <DIR> d-------- c:\documents and settings\danie\Application Data\Viewpoint
2008-10-31 06:30 . 2008-10-31 06:30 9,662 --a------ c:\windows\system32\ZoneAlarmIconUS.ico
2008-10-31 06:30 . 2008-10-31 06:30 4,286 --a------ c:\windows\system32\Jamster.ico
2008-10-31 06:14 . 2008-11-10 12:13 <DIR> d--hs---- c:\windows\ZGFuaWU
2008-10-31 06:09 . 2008-10-31 06:09 <DIR> d-------- c:\windows\fuof
2008-10-31 06:09 . 2008-11-10 11:18 <DIR> d-------- c:\program files\Common Files\fuof
2008-10-24 20:34 . 2008-10-24 20:37 <DIR> d-------- c:\windows\system32\EV19
2008-10-24 07:01 . 2008-10-24 07:01 172,544 --a------ c:\windows\system32\wsfknusdqhxxwrbk.dll
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-10 19:57 --------- d-----w c:\program files\Dell Support Center
2008-11-10 19:57 --------- d-----w c:\documents and settings\All Users\Application Data\SupportSoft
2008-11-10 17:35 --------- d-----w c:\program files\Common Files\Symantec Shared
2008-11-10 17:34 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec
2008-11-10 16:39 --------- d--h--w c:\program files\InstallShield Installation Information
2008-11-10 16:39 --------- d-----w c:\program files\NetWaiting
2008-11-10 16:36 --------- d-----w c:\program files\GemMaster
2008-11-10 16:28 --------- d-----w c:\program files\Common Files\AOL
2008-11-10 16:28 --------- d-----w c:\documents and settings\All Users\Application Data\AOL
2008-10-29 02:05 --------- d-----w c:\program files\Google
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-09-12 04:10 --------- d-----w c:\program files\FinePixViewer
2008-08-20 05:30 666,112 ----a-w c:\windows\system32\wininet.dll
2008-08-20 05:30 666,112 ------w c:\windows\system32\dllcache\wininet.dll
2008-08-20 05:30 619,520 ------w c:\windows\system32\dllcache\urlmon.dll
2008-08-20 05:30 3,067,904 ------w c:\windows\system32\dllcache\mshtml.dll
2008-08-20 05:30 1,499,136 ------w c:\windows\system32\dllcache\shdocvw.dll
2008-08-14 10:09 2,145,280 ----a-w c:\windows\system32\ntoskrnl.exe
2008-08-14 10:04 138,496 ------w c:\windows\system32\dllcache\afd.sys
2008-08-14 09:33 2,023,936 ----a-w c:\windows\system32\ntkrnlpa.exe
2004-11-29 16:45 335,872 -c--a-r c:\documents and settings\danie\WalMart.exe
2006-12-10 14:19 88 -csh--r c:\windows\system32\D0D4454E1D.sys
2006-12-10 14:19 3,558 -csha-w c:\windows\system32\KGyGaAvL.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{8F5B8D8B-C160-DE50-99C5-398FDBC79D3E}]
2008-10-24 07:01 172544 --a------ c:\windows\system32\wsfknusdqhxxwrbk.dll
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Mwevhvdq"="c:\windows\??sks\w?nlogon.exe" [?]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2006-05-25 169472]
"REGSHAVE"="c:\program files\REGSHAVE\REGSHAVE.EXE" [2002-02-04 53248]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-06-02 267048]
"egcoanoyvjrmfdefa"="c:\windows\system32\wsfknusdqhxxwrbk.dll" [2008-10-24 172544]
"avgnt"="c:\program files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" [2008-06-12 266497]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-05-25 24576]
ExifLauncher2.lnk - c:\program files\FinePixViewer\QuickDCF2.exe [2008-05-28 303104]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= c:\windows\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= c:\windows\Resources\Themes\Royale.theme
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.ffds"= ffdshow.ax
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
\Shell\AutoRun\command - E:\setup.exe
.
Contents of the 'Scheduled Tasks' folder
2008-11-11 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 16:57]
.
- - - - ORPHANS REMOVED - - - -
BHO-{19D5EA4A-728F-5F2E-8C39-5FC00159D6BF} - c:\windows\system32\dxijnfdk.dll
BHO-{238C4AD0-471B-4D49-9950-EFC9A031C774} - c:\windows\system32\vtUolmjK.dll
BHO-{47CCA5F4-B775-47AB-AE99-15E808504BFD} - (no file)
HKCU-Run-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe
HKCU-Run-GetPack23 - c:\program files\GetPack\GetPack23.exe
HKCU-Run-fuof - c:\progra~1\COMMON~1\fuof\fuofm.exe
HKCU-Run-Uaol - c:\docume~1\danie\MYDOCU~1\MANTEC~1\msiexec.exe
HKCU-Run-GetModule26 - c:\program files\GetModule\GetModule26.exe
HKLM-Run-MSKDetectorExe - c:\program files\McAfee\SpamKiller\MSKDetct.exe
HKLM-Run-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe
Notify-c00534C9 - c00534C9.mat
Notify-NavLogon - (no file)
Notify-sys32 - sys32.dll
.
------- Supplementary Scan -------
.
FireFox -: Profile - c:\documents and settings\danie\Application Data\Mozilla\Firefox\Profiles\to24l5ke.default\
FF -: plugin - c:\program files\Adobe\Acrobat 7.0\Reader\browser\nppdf32.dll
FF -: plugin - c:\program files\iTunes\Mozilla Plugins\npitunes.dll
FF -: plugin - c:\program files\Java\j2re1.4.2_03\bin\NPJava11.dll
FF -: plugin - c:\program files\Java\j2re1.4.2_03\bin\NPJava12.dll
FF -: plugin - c:\program files\Java\j2re1.4.2_03\bin\NPJava13.dll
FF -: plugin - c:\program files\Java\j2re1.4.2_03\bin\NPJava14.dll
FF -: plugin - c:\program files\Java\j2re1.4.2_03\bin\NPJava32.dll
FF -: plugin - c:\program files\Java\j2re1.4.2_03\bin\NPJPI142_03.dll
FF -: plugin - c:\program files\Java\j2re1.4.2_03\bin\NPOJI610.dll
FF -: plugin - c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
.
**************************************************************************
catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-11 10:37:28
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
PROCESS: c:\windows\explorer.exe
-> c:\progra~1\Google\GOOGLE~1\GOA66E~1.DLL
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\program files\Avira\AntiVir PersonalEdition Classic\sched.exe
c:\windows\system32\regsvr32.exe
c:\program files\Google\Google Desktop Search\GoogleDesktopIndex.exe
c:\program files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
c:\program files\Internet Explorer\iexplore.exe
c:\program files\Avira\AntiVir PersonalEdition Classic\avguard.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\windows\ehome\mcrdsvc.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\verclsid.exe
.
**************************************************************************
.
Completion time: 2008-11-11 10:39:53 - machine was rebooted
ComboFix-quarantined-files.txt 2008-11-11 17:39:48
Pre-Run: 100,429,684,736 bytes free
Post-Run: 100,330,692,608 bytes free
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect
220 --- E O F --- 2008-11-11 17:00:46
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:44:03 AM, on 11/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\regsvr32.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: bigadnetwork browser enhancer - {8F5B8D8B-C160-DE50-99C5-398FDBC79D3E} - C:\WINDOWS\system32\wsfknusdqhxxwrbk.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [egcoanoyvjrmfdefa] C:\WINDOWS\System32\regsvr32.exe /s "C:\WINDOWS\system32\wsfknusdqhxxwrbk.dll"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Mwevhvdq] C:\WINDOWS\??sks\w?nlogon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {EDFCB7CB-942C-4822-AF14-F0B687409848} (Image Uploader Control) - http://www.iresis.com/MLS/activex/ImageUploader4.cab?version=4,7,0,0
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
--
End of file - 6879 bytes
well so far the computer seems to be running as it should. i haven't got any random pop up or any detections from the antivirus active gaurd.
Thank you very much for you time and help.
is there anything else i need to do?
Bio-Hazard
2008-11-11, 20:17
Thank you very much for you time and help.
is there anything else i need to do?Thank you for your kind words. We still have things to do.
Run CFScript
Close any open browsers.
Open Notepad by click start
Click Run
Type notepad into the box and click enter
Notepad will open
Copy and Paste everything from the Code box into Notepad:
File::
c:\windows\system32\wsfknusdqhxxwrbk.dll
c:\windows\??sks\w?nlogon.exe
Folder::
c:\windows\ZGFuaWU
c:\windows\fuof
c:\program files\Common Files\fuof
c:\windows\system32\EV19
Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Mwevhvdq"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"egcoanoyvjrmfdefa"=-
Save this as CFScript.txt, in the same location as ComboFix.exe (on your desktop)
http://img.photobucket.com/albums/v706/ried7/CFScriptB-4.gif
Refering to the picture above, drag CFScript into ComboFix.exe
When finished, it shall produce a log for you at C:\ComboFix.txt
NOTE: Do not mouseclick combofix's window whilst it's running. That may cause it to stall it.
Malwarebytes' Anti-Malware
Please download Malwarebytes Anti-Malware (http://www.besttechie.net/tools/mbam-setup.exe) and save it to your desktop.
Alternate download link 1 (http://malwarebytes.gt500.org/mbam-setup.exe)
Alternate download link 2 (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html)
Make sure you are connected to the Internet.
Double-click on mbam-setup.exe to install the application.
When the installation begins, follow the prompts and do not make any changes to default settings.
When installation has finished, make sure you leave both of these checked:
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware
Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here (http://www.malwarebytes.org/mbam/database/mbam-rules.exe) and just double-click on mbam-rules.exe to install.
On the Scanner tab:
Make sure the Perform Full Scan option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and Scan in progress will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say The scan completed successfully. Click 'Show Results' to display all objects found.
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.[/color]
Logs/Information to Post in Next Reply
Please post the following logs/Information in your reply:
ComboFix log (found at C:\Combofix.txt)
Malwarebytes Antimalware Log
A fresh HijackThis Log ( after all the above has been done)
ComboFix 08-11-10.01 - danie 2008-11-11 12:41:50.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.650 [GMT -7:00]
Running from: c:\documents and settings\danie\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\danie\Desktop\CFScript.txt
* Created a new restore point
FILE ::
c:\windows\system32\wsfknusdqhxxwrbk.dll
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\program files\Common Files\fuof
c:\program files\Common Files\fuof\fuofa.lck
c:\program files\Common Files\fuof\fuofd\class-barrel
c:\program files\Common Files\fuof\fuofh
c:\program files\Common Files\fuof\fuofl.lck
c:\program files\Common Files\fuof\fuofm.lck
c:\windows\fuof
c:\windows\fuof\fuof.dat
c:\windows\fuof\wu
c:\windows\system32\EV19
c:\windows\system32\wsfknusdqhxxwrbk.dll
c:\windows\ZGFuaWU
.
((((((((((((((((((((((((( Files Created from 2008-10-11 to 2008-11-11 )))))))))))))))))))))))))))))))
.
2008-11-11 10:48 . 2008-11-11 10:48 <DIR> d-------- c:\windows\LastGood
2008-11-11 09:34 . 2008-11-11 09:34 578,560 --a------ c:\windows\system32\dllcache\user32.dll
2008-11-11 09:31 . 2008-11-11 09:32 <DIR> d-------- c:\windows\ERUNT
2008-11-11 09:26 . 2008-11-11 09:46 <DIR> d-------- C:\SDFix
2008-11-10 13:35 . 2008-11-10 13:35 <DIR> d-------- c:\program files\Trend Micro
2008-11-10 12:39 . 2008-11-10 12:39 <DIR> d-------- c:\windows\system32\scripting
2008-11-10 12:39 . 2008-11-10 12:39 <DIR> d-------- c:\windows\system32\en
2008-11-10 12:39 . 2008-11-10 12:39 <DIR> d-------- c:\windows\system32\bits
2008-11-10 12:39 . 2008-11-10 12:39 <DIR> d-------- c:\windows\l2schemas
2008-11-10 12:37 . 2008-11-10 12:40 <DIR> d-------- c:\windows\ServicePackFiles
2008-11-10 12:15 . 2008-08-14 03:11 2,189,184 --------- c:\windows\system32\dllcache\ntoskrnl.exe
2008-11-10 12:15 . 2008-08-14 03:09 2,145,280 --------- c:\windows\system32\dllcache\ntkrnlmp.exe
2008-11-10 12:15 . 2008-08-14 02:33 2,066,048 --------- c:\windows\system32\dllcache\ntkrnlpa.exe
2008-11-10 12:15 . 2008-08-14 02:33 2,023,936 --------- c:\windows\system32\dllcache\ntkrpamp.exe
2008-11-10 12:15 . 2008-09-15 05:12 1,846,400 --------- c:\windows\system32\dllcache\win32k.sys
2008-11-10 12:15 . 2008-10-15 09:34 337,408 --------- c:\windows\system32\dllcache\netapi32.dll
2008-11-10 12:15 . 2008-09-08 03:41 333,824 --------- c:\windows\system32\dllcache\srv.sys
2008-11-10 10:44 . 2008-11-10 10:44 <DIR> d-------- c:\program files\Avira
2008-11-10 10:44 . 2008-11-10 10:44 <DIR> d-------- c:\documents and settings\All Users\Application Data\Avira
2008-11-10 09:28 . 2008-11-10 09:28 2 --a------ c:\windows\msoffice.ini
2008-11-08 14:18 . 2008-11-08 15:05 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2008-11-08 14:18 . 2008-11-08 17:01 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-11-08 14:07 . 2008-11-08 14:07 <DIR> d-------- c:\program files\Lavasoft
2008-11-08 14:07 . 2008-11-08 14:07 <DIR> d-------- c:\program files\Common Files\Wise Installation Wizard
2008-11-08 14:07 . 2008-11-08 14:09 <DIR> d-------- c:\documents and settings\All Users\Application Data\Lavasoft
2008-10-31 06:31 . 2008-10-31 06:31 <DIR> d-------- c:\documents and settings\danie\Application Data\Viewpoint
2008-10-31 06:30 . 2008-10-31 06:30 9,662 --a------ c:\windows\system32\ZoneAlarmIconUS.ico
2008-10-31 06:30 . 2008-10-31 06:30 4,286 --a------ c:\windows\system32\Jamster.ico
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-11 17:48 --------- d--h--w c:\documents and settings\danie\Application Data\Gtek
2008-11-11 17:48 --------- d-----w c:\documents and settings\All Users\Application Data\GTek
2008-11-10 19:57 --------- d-----w c:\program files\Dell Support Center
2008-11-10 19:57 --------- d-----w c:\documents and settings\All Users\Application Data\SupportSoft
2008-11-10 17:35 --------- d-----w c:\program files\Common Files\Symantec Shared
2008-11-10 17:34 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec
2008-11-10 16:39 --------- d--h--w c:\program files\InstallShield Installation Information
2008-11-10 16:39 --------- d-----w c:\program files\NetWaiting
2008-11-10 16:36 --------- d-----w c:\program files\GemMaster
2008-11-10 16:28 --------- d-----w c:\program files\Common Files\AOL
2008-11-10 16:28 --------- d-----w c:\documents and settings\All Users\Application Data\AOL
2008-10-29 02:05 --------- d-----w c:\program files\Google
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-09-12 04:10 --------- d-----w c:\program files\FinePixViewer
2008-08-20 05:30 666,112 ----a-w c:\windows\system32\wininet.dll
2008-08-20 05:30 666,112 ------w c:\windows\system32\dllcache\wininet.dll
2008-08-20 05:30 619,520 ------w c:\windows\system32\dllcache\urlmon.dll
2008-08-20 05:30 3,067,904 ------w c:\windows\system32\dllcache\mshtml.dll
2008-08-20 05:30 1,499,136 ------w c:\windows\system32\dllcache\shdocvw.dll
2008-08-14 10:09 2,145,280 ----a-w c:\windows\system32\ntoskrnl.exe
2008-08-14 10:04 138,496 ------w c:\windows\system32\dllcache\afd.sys
2008-08-14 09:33 2,023,936 ----a-w c:\windows\system32\ntkrnlpa.exe
2004-11-29 16:45 335,872 -c--a-r c:\documents and settings\danie\WalMart.exe
2006-12-10 14:19 88 -csh--r c:\windows\system32\D0D4454E1D.sys
2006-12-10 14:19 3,558 -csha-w c:\windows\system32\KGyGaAvL.sys
.
((((((((((((((((((((((((((((( snapshot@2008-11-11_10.39.21.76 )))))))))))))))))))))))))))))))))))))))))
.
+ 2007-02-25 18:10:48 5,376 --s-a-w c:\windows\LastGood\system32\DRIVERS\dsunidrv.sys
- 2008-06-27 22:03:55 75,072 ----a-w c:\windows\system32\drivers\avipbb.sys
+ 2008-11-11 17:45:48 75,072 ----a-w c:\windows\system32\drivers\avipbb.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2006-05-25 169472]
"REGSHAVE"="c:\program files\REGSHAVE\REGSHAVE.EXE" [2002-02-04 53248]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-06-02 267048]
"avgnt"="c:\program files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" [2008-06-12 266497]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-05-25 24576]
ExifLauncher2.lnk - c:\program files\FinePixViewer\QuickDCF2.exe [2008-05-28 303104]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= c:\windows\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= c:\windows\Resources\Themes\Royale.theme
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.ffds"= ffdshow.ax
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
\Shell\AutoRun\command - E:\setup.exe
.
Contents of the 'Scheduled Tasks' folder
2008-11-11 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 16:57]
.
- - - - ORPHANS REMOVED - - - -
BHO-{8F5B8D8B-C160-DE50-99C5-398FDBC79D3E} - c:\windows\system32\wsfknusdqhxxwrbk.dll
**************************************************************************
catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-11 12:43:17
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2008-11-11 12:44:07
ComboFix-quarantined-files.txt 2008-11-11 19:44:04
ComboFix2.txt 2008-11-11 17:39:54
Pre-Run: 100,216,455,168 bytes free
Post-Run: 100,222,910,464 bytes free
151 --- E O F --- 2008-11-11 17:00:46
Malwarebytes' Anti-Malware 1.30
Database version: 1383
Windows 5.1.2600 Service Pack 3
11/11/2008 1:18:00 PM
mbam-log-2008-11-11 (13-18-00).txt
Scan type: Full Scan (C:\|D:\|F:\|G:\|H:\|I:\|)
Objects scanned: 90940
Time elapsed: 26 minute(s), 39 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 21
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CLASSES_ROOT\oincs.oinanalytics (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\oincs.oinanalytics.1 (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{17e44256-51e0-4d46-a0c8-44e80ab4ba5b} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{e0f01490-dcf3-4357-95aa-169a8c2b2190} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{f7fa36a4-3177-4b57-b9c1-e9c5b2e0d3a9} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\OINAnalytics.DLL (Adware.BHO) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\Qoobox\Quarantine\C\WINDOWS\system32\uchpdbcw.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\vTLbyyaw.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\vtUljhGw.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\xfnkdw.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\xhenydcl.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP671\A0063277.exe (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP671\A0063287.exe (Adware.ISM) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP671\A0063339.exe (Spyware.TargetSaver) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP682\A0064275.dll (Adware.CommAd) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP682\A0064277.dll (Adware.TargetServer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP682\A0064463.dll (Adware.CommAd) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP686\A0067140.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP686\A0067151.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP686\A0067179.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP688\A0067232.exe (Adware.ClickSpring) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP688\A0067238.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP688\A0067239.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP688\A0067240.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP688\A0067241.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP688\A0067242.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\danie\Desktop\Real Music Ringtones.url (Rogue.Link) -> Quarantined and deleted successfully.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:16:40 PM, on 11/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {EDFCB7CB-942C-4822-AF14-F0B687409848} (Image Uploader Control) - http://www.iresis.com/MLS/activex/ImageUploader4.cab?version=4,7,0,0
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
--
End of file - 6382 bytes
Bio-Hazard
2008-11-11, 23:29
Hello!
It is looking good, few more things to do.
Update Java Runtime and Run JavaRa
Download Java Runtime
Go to HERE (http://java.sun.com/javase/downloads/index.jsp) to download Java Runtime Environment Version 6 Update 10
Click on the link named Java Runtime Environment (JRE) 6 Update 10
Click on the radio button to Accept License Agreement
Click on Windows Offline Installation Multi-language and save the downloaded file to your desktop
Run JavaRa
Please download JavaRa (http://prm753.bchea.org/click/click.php?id=9) and unzip it to your desktop.
Double-click on JavaRa.exe to start the program.
From the drop-down menu, choose English and click on Select.
JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
A logfile will pop up. Please save it to a convenient location.
Install Java
Install the new version of Java by running the newly-downloaded file ( jre-6u10-windows-i586-p.exe) with the java icon which will be at your desktop, and follow the on-screen instructions.
Reboot your computer
ATF-Cleaner
Please download ATF Cleaner (http://www.atribune.org/ccount/click.php?id=1) by Atribune.
Save it to your desktop
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords
please click No at the prompt.
Click Exit on the Main menu to close the program.
Kaspersky Online Scan
Please go to Kaspersky website (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) and perform an online antivirus scan.
Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.
Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As....
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply along with a fresh HijackThis log.
Logs/Information to Post in Next Reply
Please post the following logs/Information in your reply:
Kaspersky Log
Javara Log
A fresh HijackThis Log ( after all the above has been done)
A description of how your computer is behaving
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, November 11, 2008
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, November 11, 2008 22:40:13
Records in database: 1380683
--------------------------------------------------------------------------------
Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes
Scan area - My Computer:
C:\
D:\
F:\
G:\
H:\
I:\
Scan statistics:
Files scanned: 51313
Threat name: 1
Infected objects: 1
Suspicious objects: 0
Duration of the scan: 00:57:40
File name / Threat name / Threats count
C:\Qoobox\Quarantine\C\WINDOWS\SKS~1\wіnlogon.exe.vir Infected: not-a-virus:AdWare.Win32.PurityScan.jw 1
The selected area was scanned.
JavaRa 1.11 Removal Log.
Report follows after line.
------------------------------------
The JavaRa removal process was started on Tue Nov 11 15:49:33 2008
Found and removed: C:\Windows\System32\jpicpl32.cpl
Found and removed: C:\Windows\Installer\{7148F0A8-6813-11D6-A77B-00B0D0142030}
Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.4
Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{7148F0A8-6813-11D6-A77B-00B0D0142030}
Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA}
Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0003-ABCDEFFEDCBB}
Found and removed: SOFTWARE\Classes\Installer\Products\8A0F841731866D117AB7000B0D410203
Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F841731866D117AB7000B0D410203
Found and removed: SOFTWARE\Classes\JavaPlugin.142_03
Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.4.2_03
Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.4.2_03
Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.4.2_03
Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1
Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02
Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03
Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04
Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2
Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01
------------------------------------
Finished reporting.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:41:29 PM, on 11/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {EDFCB7CB-942C-4822-AF14-F0B687409848} (Image Uploader Control) - http://www.iresis.com/MLS/activex/ImageUploader4.cab?version=4,7,0,0
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
--
End of file - 6732 bytes
and the comupter seems to be running good, i haven't got any popups, and the AntiVir gaurd hasn't had a detection for some time now.
Bio-Hazard
2008-11-12, 06:58
Optional Fix
Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything bad. This may change,read Viewpoint to Plunge Into Adware (http://www.clickz.com/showPage.html?page=3561546).
I recommend that you remove the Viewpoint products; however, decide for yourself.
To uninstall the the Viewpoint components :
Click Start
Click Control Panel
Double-click Add or Remove Programs.
In Add or Remove Programs, highlight Viewpoint component, click Remove.
No Firewall
Looking over your log it seems you don't have any evidence of a third party FIREWALL. As the term conveys a firewall is an extra layer of security installed onto computers which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders.
If you are using the built-in Windows XP firewall it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to phone home for more instructions. Simply put Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.
I would recommend to install install a free firewall for personal use from one of these excellent vendors. Choice is yours:
Online-Armor Free (http://www.tallemu.com/downloads.html)
Agnitum (http://www.agnitum.com/products/outpostfree/download.php)
Sunbelt/Kerio (Free version after 30 days) (http://www.sunbelt-software.com/Kerio-Download.cfm)
Comodo (http://www.personalfirewall.comodo.com/) (Uncheck during installation Install Comodo SafeSurf.., Make Comodo my default search provider and Make Comodo Search my homepage and install firewall ONLY!)
Logs/Information to Post in Next Reply
Please post the following logs/Information in your reply:
A fresh HijackThis Log ( after all the above has been done)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:48:38 AM, on 11/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Outpost Firewall] C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe /waitservice
O4 - HKLM\..\Run: [OutpostFeedBack] C:\PROGRA~1\Agnitum\OUTPOS~1.0\feedback.exe /dump:os_startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Outpost Firewall Pro Quick Tune - {44627E97-789B-40d4-B5C2-58BD171129A1} - C:\PROGRA~1\Agnitum\OUTPOS~1.0\Plugins\BrowserBar\ie_bar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {EDFCB7CB-942C-4822-AF14-F0B687409848} (Image Uploader Control) - http://www.iresis.com/MLS/activex/ImageUploader4.cab?version=4,7,0,0
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL C:\PROGRA~1\Agnitum\OUTPOS~1.0\wl_hook.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Outpost Firewall Service (OutpostFirewall) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe
--
I got the Firewall installed, but as far as Viewpoint i cannot find it in the Add/Remove programs list.
Bio-Hazard
2008-11-12, 20:53
Update Adobe Reader
Please uninstall older version of Adobe Reader before installing the latest version
Click Start
Control Panel
Double clicking on Add/Remove Programs
Locate older version of Adobe Reader and click on Change/Remove to uninstall it
Click HERE (http://www.adobe.com/products/acrobat/readstep2.html) to download the latest version of Adobe Acrobat Reader.
Select your Windows version and click on Download. If you are using Internet Explorer, you will receive prompts. Allow the installation to be ran and it will be installed automatically for you. If you are using other browsers, it will prompt you to save a file. Save this file to your desktop and run it to install the latest version of Adobe Reader.
Close your Internet browser and open it again.
Your log now appears to be clean. Congratulations!
You can get rid of the tools we used:
You can dele te this folder C:\SDFix
SDFIX (You can just delete the exe file from your desktop)
Javara (You can just delete the exe file from your desktop)
ATF-Cleaner (You can just delete the exe file from your desktop)
Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints (http://www.malwarecomplaints.info/index.php). You need to be registered to post as, unfortunately, we were hit with too many spam posts to allow guest posting to continue. Just find your country room and register your complaint.
Delete ComboFix and Clean Up
Click Start > Run > type combofix /u > OK (Note the space between combofix and /u)
http://i147.photobucket.com/albums/r301/DFW_photos/CF_Cleanup.png
Please advise if this step is missed for any reason as it performs some important actions.
Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.
You can now enable Spybot Teatimer
General Security and Computer Health
Below are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.
Make sure that you keep your antivirus updated
New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
NOTE:You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
Install and use a firewall with outbound protection
The Windows firewall only monitors incoming traffic, NOT outgoing. Using a software firewall in its default configuration to replace the Windows firewall greatly reduces the risk of your computer being hacked. Make sure your firewall is always enabled while your computer is connected to the internet.
NOTE: You should only have one firewall installed at a time. Having more than one firewall installed at once is likely to cause conflicts and may well decrease your overall protection as well as seriously impairing the performance of your PC.
Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site (http://update.microsoft.com/microsoftupdate) on a regular basis.
NOTE: The update process uses ActiveX, so you will need to use internet explorer for it and allow the ActiveX control to install.
Update Non-Microsoft Programs
Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector (http://secunia.com/software_inspector) - I suggest that you run it at least once a month.
Make Internet Explorer More Secure
You are using Internet Explorer v.6.
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Recommended Programs
I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.
WinPatrol
As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE (http://www.winpatrol.com/).
SpywareBlaster
SpywareBlaster sets killbits in the registry to prevent known malicious ActiveX controls from installing on your computer. If you don't know what ActiveX controls are, see HERE (http://www.webopedia.com/TERM/A/ActiveX_control.html). You can download SpywareBlaster from HERE (http://www.javacoolsoftware.com/sbdownload.html).
Hosts File
For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE (http://forum.malwareremoval.com/viewtopic.php?t=22187) and for more information regarding host files read HERE (http://www.mvps.org/winhelp2002/hosts.htm).
Use an alternative Internet Browser
Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead:Firefox (http://www.mozilla.com/en-US/firefox/) or Opera (http://www.opera.com/download/)
Finally I am trying to make one point very clear. It is ABSOLUTELY ESSENTIAL to keep all of your security programs up to date.
I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.
Happy surfing and stay clean!
Bio-Hazard
i don't belive that i have any other questions for you. I will defenatly educate her on keeping her security and other programs up to date, and have here run scans on a regular basis.
Also thank you very much for your time and expertise to clean up this computer.
Thank you.