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Kerry11
2008-11-13, 11:25
Hi, I am posting this on an uninfected computer because I cannot open your website on the infected one. I don't know why, I can open most other sites. I am also getting many popups and it's running quite slowly. My 15yo son has been using my computer all the time lately (need I say more) and I think he also let the anti virus run out (which I have now updated).

I have run the antivirus and followed instructions to quarantine many items. I have also run SpyBot many times (and twice in advanced mode). My computer is still infected. Thanks for any help. BTW... I will probably be away from my computer from Friday morning (Brisbane, Aus) until late Saturday or Sunday sometime.

Logfile of HijackThis v1.99.1
Scan saved at 8:00:09 PM, on 13/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ATK0100\HControl.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Wireless Console 2\wcourier.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\ASUS\ATK Media\DMEDIA.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ASUSTeK\ASUSDVD\PDVDServ.exe
C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe
C:\Program Files\ASUS\Splendid\ACMON.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\ACEngSvr.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\acovcnt.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Documents and Settings\Kerry\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qut.edu.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: (no name) - {af7578d5-5090-43bb-985f-f6c26f6b7cc9} - C:\WINDOWS\system32\bodalene.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [HControl] C:\WINDOWS\ATK0100\HControl.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SMSERIAL] C:\WINDOWS\sm56hlpr.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Wireless Console 2] C:\Program Files\Wireless Console 2\wcourier.exe
O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files\ASUS\ATK Media\DMEDIA.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ABLKSR] C:\WINDOWS\ABLKSR\ABLKSR.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\ASUSTeK\ASUSDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [ACMON] C:\Program Files\ASUS\Splendid\ACMON.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [EOUApp] "C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [ronosojiri] Rundll32.exe "C:\WINDOWS\system32\loyayono.dll",s
O4 - HKLM\..\Run: [64b90848] rundll32.exe "C:\WINDOWS\system32\lurapaso.dll",b
O4 - HKLM\..\Run: [CPM678a3bd4] Rundll32.exe "c:\windows\system32\weholapa.dll",a
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Jacob\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab53083.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\rutobuki.dll c:\windows\system32\weholapa.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\weholapa.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

pskelley
2008-11-14, 15:47
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Make sure you read and follow the directions, anything else will slow the process and waste both of our time. I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
The junk can be tough to remove, so do not expect fast or easy.
I will probably be away from my computer from Friday morning (Brisbane, Aus) until late Saturday or Sunday sometime.
I am Clearwater, Florida EST, post when you can but if more than a few days is going to go by, post to let me know so the topic does not get close. My advice is to pull the plug unless you are troubleshooting these issues until you are clean.

You are good an infected and you also did not read the directions. If you want help, please do this.

1) Read the direction, posted above and also pinned (sticky) to the top of this forum.

2) Download and install an up to date HJT log like this:
Download Trend Micro Hijack This™ to your Desktop
http://download.bleepingcomputer.com/hijackthis/HJTInstall.exe
Doubleclick the HJTInstall.exe to start it.
By default it will install HijackThis in the Program Files\Trendmicro folder and create a desktop shortcut.
HijackThis will open after install. Press the Scan button below.
This will start the scan and open a log. <<< close HJT until I ask for a log later.

3) Post an uninstall list:
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.

4) http://siri.geekstogo.com/SmitfraudFix.php <<< download Smitfraudfix from here and follow ONLY these directions.

Search:
Double-click SmitfraudFix.exe
Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt

Note: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/processutil/processutil.htm

Post the C:\rapport.txt and that uninstall list only.

Thanks

Kerry11
2008-11-17, 22:50
Hi, Thanks for your reply. I just want to let you know that I will send my reply when I get home from work tonight. I have been without Internet for 36 hrs due to a massive storm in Brisbane on Sunday night, but now it's back.

pskelley
2008-11-17, 22:58
G'Day, I certainly understand, reply as soon as you can.

Cheers...Phil

Kerry11
2008-11-18, 08:33
Hi. I am posting from an uninfected computer. I am sorry if I did not follow the "Before you post" Instructions correctly - I read it a few times before I posted, but I was having so much trouble getting and keeping Internet connection something may have been missed. This link (following instructions "Download ResetTeaTimer.bat to the Desktop") leads me to a page of writing that I don't understand http://downloads.subratam.org/ResetTeaTimer.bat

On Sunday (before I lost my Internet) I followed the instructions you sent me and the Uninstall list follows

Ad-Aware
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player ActiveX
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Photoshop CS3
Adobe Reader 7.1.0
Adobe Setup
Adobe Shockwave Player
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Apple Mobile Device Support
Apple Software Update
ASIO4ALL
Asus MiVo Messenger
ASUS My Cinema-U3000 Mini
ASUS Splendid Video Enhancement Technology
ASUS WebCam, 1.3M, USB2.0, FF
ASUSDVD
ATK Media
ATK0100 ACPI UTILITY
avast! Antivirus
Bluetooth Stack for Windows
Bonjour
Caplio Software
Caplio Software S
CloneDVD2
Collab
Counter-Strike
Counter-Strike: Source
DVD Shrink
DVD43 v4.3.1
EndItAll 2.0
e-tax 2007
e-tax 2007 - Publications
e-tax 2008
FL Studio 8
Fraps (remove only)
Full Tilt Poker
Garry's Mod
GoldWave v5.23
Google Earth
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
IL Download Manager
Intel(R) Graphics Media Accelerator Driver
Intel(R) PROSet/Wireless Software
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Kaspersky Online Scanner
LifeFrame2
LimeWire PRO 4.10.9
Malwarebytes' RogueRemover
mCore
mDriver
mDrWiFi
Medi@Show
mEoU
Messenger Plus! Live
mHelp
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Age of Empires II
Microsoft Age of Empires II: The Conquerors Expansion
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
MicroStaff WINASPI
mIWA
mLogView
mMHouse
Motorola SM56 Speakerphone Modem
mPfMgr
mPfWiz
mProSafe
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 Parser and SDK
MSXML4 Parser
mWlsSafe
mXML
mZConfig
Nero OEM
ninemsn Internet Software
OpenOffice.org Installer 1.0
OptusNet Cable Components
Panda ActiveScan
PDF Settings
PoiZone
Power4 Gear
PowerDirector
QuickTime
REALTEK Gigabit and Fast Ethernet NIC Driver
Samsung USB Driver
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB958644)
SigmaTel Audio
Smart WAV Converter
Spybot - Search & Destroy 1.4
SpywareBlaster v3.5.1
SpywareGuard v2.2
Steam
Synaptics Pointing Device Driver
Toxic Biohazard
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update Rollup 2 for Windows XP Media Center Edition 2005
Windows Defender
Windows Live installer
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Media Center Edition 2005 KB925766
Windows XP Service Pack 3
WinFlash
WinRAR archiver
Wireless Console 2
ZoneAlarm Spy Blocker


After I downloaded the Smitfraud.exe and Double-clicked SmitfraudFix.exe and Selected 1 and hit Enter (to create a report of the infected files) a window appeared with the title "C:\WINDOWS\system\32\cmd.exe"
and in the box said.........

Scanning process
Scanning host
and it stayed that way for over 6 hours

Also, to make matters worse I can't follow the links you provide because I can't open the Spybot website on the infected laptop. so I can copy and paste them or Google them and then open suggested websites. Strangely I can open all other sites, so far. Is it the malware blocking your site?

Anyway, thanks again and sorry this is all 2 days old now.

Kerry

pskelley
2008-11-18, 14:04
G'Day and thanks for what feedback and information you have supplied. We sure have not made lot of progress yet. Since you did post the uninstall list, I will comment on it. As far as malware blocking you, the hackers do pretty much what they want and they constantly change the junk to make things tougher. As far as the issues with Smitfraudfix, it is more likely one of your programs blocked a needed file, that is the reason for the disclaimer at the end of the Smitfraudfix instructions:
Note: process.exe <<< telling you not to allow this to happen.

I can only advise you because of the issues you are having with tools and the time difference, this is likely to take some time, you will have to decide if you wish to proceed. Please do not install any new programs I do not request while we are working together.

Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.

Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested: https://psi.secunia.com/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Reader 7.1.0 <<< out of date and being exploited, see this information:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://www.filehippo.com/download_adobe_reader/
If you want a smaller program to do that job, look at this one:
Foxit Reader 2.3 for Windows
http://www.foxitsoftware.com/pdf/rd_intro.php

Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) SE Runtime Environment 6 Update 1
See this: http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php

Messenger Plus! Live >>> see the link:
http://inetexplorer.mvps.org/answers/43.html
I personally would not use that junk for the reason explained in that link.

Spybot - Search & Destroy 1.4 <<< uninstall, you may wait to install the new version until we clean the malware.
Spybot-S&D 1.6 has arrived! 8. July 2008
http://www.safer-networking.org/en/
http://www.safer-networking.org/en/news/2008-07-08.html
http://www.safer-networking.org/en/faq/index.html

SpywareBlaster v3.5.1 <<< a good program but totally out of date, tutorial and download link here.
(understand the old program must be disabled and uninstalled before downloading the new one)
http://www.bleepingcomputer.com/forums/tutorial49.html

SpywareGuard v2.2 <<< another good freeware program, there is no need to enabled Spybot S&D TeaTimer while you have SpywareGuard.

ZoneAlarm Spy Blocker <<< I would uninstall this program ( Spy Blocker )
http://securitygarden.blogspot.com/2007/12/beware-of-zonealarm.html
http://www.benedelman.org/spyware/installations/askjeeves-banner/
http://www.malwarebytes.org/forums/index.php?showtopic=3143


Please review this tutorial before you start:

http://siri.geekstogo.com/SmitfraudFix.php

Delete all of Smitfraudfix and start over.

http://siri.geekstogo.com/SmitfraudFix.exe <<< download from here and save it to the DESKTOP and follow the directions. Since you have Avast4 turn it off while you download Smitfraudfix, if it blocks one file, the fix will not work. As soon as you have the download, turn Avast4 back on.
Keep this computer offline as much as possible, we have a long way to go and don't need the malware downloading more junk to contend with, seems we have enough issues now.

Double-click SmitfraudFix.exe
Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt

Note: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/processutil/processutil.htm

Post only the C:\rapport.txt

Cheers

Don't worry about this batch file now:
http://downloads.subratam.org/ResetTeaTimer.bat
I will mention the easiest way is to right click and "Save Tagget As" to the Desktop. That is a batch file that clears the TeaTimer memory but you are running SPYWAREGUARD and should not enable TeaTimer.

Kerry11
2008-11-19, 11:11
Hi and thanks heaps for sticking with me. I would really like to see this through to a happy ending.

I have followed all of your suggestions and instructions and even though the Smitfraud scan doesn't seem (to my untrained eye) to be working I have found the following file and I am hoping that it is correct.

SmitFraudFix v2.375

Scan done at 19:29:45.65, Wed 19/11/2008
Run from C:\Documents and Settings\Kerry\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is FAT32
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Wireless Console 2\wcourier.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\EndItAll\enditall.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\Kerry\Desktop\SmitfraudFix\Policies.exe
C:\Documents and Settings\Kerry\Desktop\SmitfraudFix\Policies.exe
C:\Documents and Settings\Kerry\Desktop\SmitfraudFix\Policies.exe
C:\Documents and Settings\Kerry\Desktop\SmitfraudFix\Policies.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts

pskelley
2008-11-19, 13:30
You have posted only the top part of the Smitfraudfix log, I need to see it all. When you copy and paste from a notepad, do so like this.

Open notepad > Click EDIT > Select All > copy and paste the complete highlited information to this topic.

Cheers

Kerry11
2008-11-19, 22:53
Thanks for that info. How frustrating. I had a feeling that it had not worked properly. That is all that was in C:/rapport.txt. All I can say is that I will try again when I return from work because I can't get Smitfraud to scan right now. I have re-downloaded it a few times, with Avast turned off as you suggested, but all that normally happens when I double click Smitfraud.exe, is that the box opens to a blank screen........and occasionally (very rarely) for no known reason the instruction page will open and I get to click on 1 and enter to scan....and then it just says scanning process.....scanning hosts.....and it never seems to finish or change after many hours.

Unless you have any other suggestions for what i might be doing wrong, I will just keep trying and hopefully get a better result. Thanks again.

Kerry

pskelley
2008-11-19, 23:05
Kerry, none of this is your fault, this is the blame of the scum who think they should be able to enter your computer and infect it. These same scum would kick down your door to get at your belongings and you or your family had better not get in the way. Remove (delete) Smitfraudfix from the computer. (it is updated almost daily) We may try it again later, but let's use MBAM for now.

Download Malwarebytes' Anti-Malware to your Desktop
http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html

Thanks...Phil

Kerry11
2008-11-20, 09:23
Hi Phil,
I hope you are having a wonderful day. Here are the 2 logs.......and relatively pain free too!

Malwarebytes' Anti-Malware 1.30
Database version: 1412
Windows 5.1.2600 Service Pack 3

20/11/2008 5:43:39 PM
mbam-log-2008-11-20 (17-43-39).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 200419
Time elapsed: 40 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 5
Registry Keys Infected: 13
Registry Values Infected: 5
Registry Data Items Infected: 6
Folders Infected: 1
Files Infected: 116

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\gefubeja.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\bodalene.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\loyayono.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\rutobuki.dll (Trojan.Vundo) -> Delete on reboot.
c:\WINDOWS\system32\wanulago.dll (Trojan.BHO) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{af7578d5-5090-43bb-985f-f6c26f6b7cc9} (Trojan.BHO.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{af7578d5-5090-43bb-985f-f6c26f6b7cc9} (Trojan.BHO.H) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{af7578d5-5090-43bb-985f-f6c26f6b7cc9} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\dlp.dlpobj (Adware.WebDir) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\dlp.dlpobj.1 (Adware.WebDir) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{b1e22eb8-2ae8-4e8e-96ae-74f2a1764533} (Adware.WebDir) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{bdbebf18-7615-4971-9ac3-bd6ffb7ad6c1} (Adware.WebDir) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\BitDownload (Trojan.Lop) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\DLP.DLL (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\HID_Layer (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\64b90848 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ronosojiri (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpm678a3bd4 (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CLASSES_ROOT\regfile\shell\open\command\ (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo) -> Data: c:\windows\system32\rutobuki.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo) -> Data: c:\windows\system32\rutobuki.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo) -> Data: system32\rutobuki.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.BHO) -> Data: c:\windows\system32\wanulago.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.BHO) -> Data: system32\wanulago.dll -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\Jacob\Start Menu\Programs\BitDownload (Trojan.Lop) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\poveyawi.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\iwayevop.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\gugatemi.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\imetagug.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\zuvusibo.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\obisuvuz.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\nonevevu.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uvevenon.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bevasoka.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\akosaveb.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lurapaso.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\osaparul.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sejuvoma.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\amovujes.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\gefubeja.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\ajebufeg.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bodalene.dll (Trojan.BHO.H) -> Delete on reboot.
C:\WINDOWS\system32\loyayono.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\rutobuki.dll (Trojan.Vundo) -> Delete on reboot.
c:\WINDOWS\system32\wanulago.dll (Trojan.BHO) -> Delete on reboot.
C:\WINDOWS\system32\vimogiva.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\filokinu.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\fonodate.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\babetafu.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\4SlGe8Eo.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\3tcuy1dl.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSS7f74.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSSa761.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSS9624.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSS3e10.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSSe8a5.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSSe438.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSSf920.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\6fcvje3j.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\72NegQA6.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\fda84RqO.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\22S7GxrG.exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\qS161KR8.exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP323\A0106500.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP323\A0106501.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP323\A0106578.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP323\A0106579.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP324\A0106592.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP324\A0106593.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP324\A0106608.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP324\A0106623.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP326\A0106907.exe (Trojan.Swizzor) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP327\A0106940.exe (Trojan.Swizzor) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP328\A0106970.exe (Trojan.Swizzor) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP329\A0106985.exe (Trojan.Swizzor) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP329\A0107038.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP329\A0107039.exe (Trojan.Swizzor) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP331\A0108097.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP331\A0108098.exe (Trojan.Swizzor) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP331\A0108175.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP331\A0108176.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP332\A0108248.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP332\A0108249.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP333\A0108346.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP333\A0108483.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP335\A0108708.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP335\A0108709.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP336\A0109021.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP336\A0109022.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP336\A0109983.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP337\A0110017.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP337\A0110018.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP338\A0110068.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP338\A0110069.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP339\A0111107.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP340\A0112107.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP341\A0112110.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP341\A0112111.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP341\A0112136.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP341\A0112225.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP341\A0112226.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP341\A0112307.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP342\A0112402.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP342\A0113273.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP343\A0113274.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP343\A0115274.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP345\A0115768.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP345\A0115770.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP345\A0115772.exe (Trojan.Adclicker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP348\A0116864.DLL (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP348\A0116866.DLL (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Start Menu\Programs\BitDownload\BitDownload Downloads.lnk (Trojan.Lop) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\adssite-remove.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\nuzeriko.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\o13oIC41.exe.a_a (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\s0Hk05aC.exe.a_a (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tdssinit.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tdssservers.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rightonadz-uninst.exe (Adware.BHO) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\soluvubu.dll (Trojan.Vundo) -> Delete on reboot.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSS3e01.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSS3f87.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\TDSS461f.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSS7f64.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\TDSS986b.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\TDSSa392.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\TDSSafce.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\TDSSed02.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\TDSSf1dd.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSS8129.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSS9886.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSSa752.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSSa955.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSS9615.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSSe896.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSSea7a.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSSe429.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSSe64b.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSSf910.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacob\Local Settings\temp\TDSSfb43.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:14:36, on 20/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ATK0100\HControl.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Wireless Console 2\wcourier.exe
C:\Program Files\ASUS\ATK Media\DMEDIA.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ASUSTeK\ASUSDVD\PDVDServ.exe
C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe
C:\Program Files\ASUS\Splendid\ACMON.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\WINDOWS\system32\ACEngSvr.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\acovcnt.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Secunia\PSI (RC4)\psi.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qut.edu.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [HControl] C:\WINDOWS\ATK0100\HControl.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SMSERIAL] C:\WINDOWS\sm56hlpr.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Wireless Console 2] C:\Program Files\Wireless Console 2\wcourier.exe
O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files\ASUS\ATK Media\DMEDIA.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ABLKSR] C:\WINDOWS\ABLKSR\ABLKSR.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\ASUSTeK\ASUSDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [ACMON] C:\Program Files\ASUS\Splendid\ACMON.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [EOUApp] "C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [ronosojiri] Rundll32.exe "C:\WINDOWS\system32\loyayono.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [ronosojiri] Rundll32.exe "C:\WINDOWS\system32\loyayono.dll",s (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: Secunia PSI (RC4).lnk = C:\Program Files\Secunia\PSI (RC4)\psi.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Jacob\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab53083.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O20 - AppInit_DLLs: c:\windows\system32\nuzeriko.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

--
End of file - 12284 bytes

pskelley
2008-11-20, 13:28
G'Day Kerry:santa: as you can see from the MBAM results, this was one very infected computer. Where did you pick up all of that junk? Multiple infections and nasty ones, because of the rootkit type infections we need to look harder at things to make sure you are clean. Now that much of the infection was removed by MBAM, please see if you can get Smitfruadfix to run. Also remember all of that junk is quarantined within MBAM, wait a few days to make sure MBAM made no mistakes then do this.

Open MBAM > click the Quarantine Tab > Delete All

I see a lot of infected System Restore files, until we clean those later, DO NOT use System Restore for any reason.

Smitfraudfix instructions, make sure all old copies were deleted.

http://siri.geekstogo.com/SmitfraudFix.php <<< download Smitfraudfix from here and follow ONLY these directions.

Search:
Double-click SmitfraudFix.exe
Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt

Note: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/processutil/processutil.htm

Post only the C:\rapport.txt

Cheers...Phil

Kerry11
2008-11-21, 08:26
Hi Phil,

Oh my gosh, Smitfraud worked perfectly the first time. A huge win for us. Thanks.

As for where we picked up so much junk.......hmmmm...I have had a stern word with my son, who was the sole operator of this computer for quite a while. The Internet is an exciting world of endless possibilites...... and infections for a 15 year old.

As for System Restore...I have never been confident enough to use it anyway (I'm embarrassed to say). I use a computer every day but really don't know as much as I should........Bet you've heard that one before.

SmitFraudFix v2.376

Scan done at 17:16:43.85, Fri 21/11/2008
Run from C:\Documents and Settings\Kerry\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is FAT32
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ATK0100\HControl.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Wireless Console 2\wcourier.exe
C:\Program Files\ASUS\ATK Media\DMEDIA.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ASUSTeK\ASUSDVD\PDVDServ.exe
C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe
C:\Program Files\ASUS\Splendid\ACMON.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\WINDOWS\system32\ACEngSvr.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\acovcnt.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Secunia\PSI (RC4)\psi.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Documents and Settings\Kerry\Desktop\SmitfraudFix\Policies.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Kerry


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Kerry\LOCALS~1\Temp


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Kerry\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\KERRY\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» 404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=" c:\\windows\\system32\\nuzeriko.dll"
"LoadAppInit_DLLs"=dword:00000001


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» RK



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Intel(R) PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 192.168.2.1
DNS Server Search Order: 203.2.75.132
DNS Server Search Order: 198.142.0.51

HKLM\SYSTEM\CCS\Services\Tcpip\..\{A717CD9A-863C-4327-8CAA-B3D99B3D9ECA}: DhcpNameServer=192.168.2.1 203.2.75.132 198.142.0.51
HKLM\SYSTEM\CS1\Services\Tcpip\..\{A717CD9A-863C-4327-8CAA-B3D99B3D9ECA}: DhcpNameServer=192.168.2.1 203.2.75.132 198.142.0.51
HKLM\SYSTEM\CS3\Services\Tcpip\..\{A717CD9A-863C-4327-8CAA-B3D99B3D9ECA}: DhcpNameServer=192.168.2.1 203.2.75.132 198.142.0.51
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.2.1 203.2.75.132 198.142.0.51
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.2.1 203.2.75.132 198.142.0.51
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.2.1 203.2.75.132 198.142.0.51


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

pskelley
2008-11-21, 12:54
G'Day and thanks for returning your information and the feedback. You said:

The Internet is an exciting world of endless possibilites...... and infections for a 15 year old.
The internet is also a very dangerous place since organized crime moved online, just a little information for you and your son.
http://news.cnet.com/8301-1009_3-9992897-83.html
http://www.youtube.com/watch?v=zBUZHiKhsog
http://en.wikipedia.org/wiki/Russian_Business_Network
http://rbnexploit.blogspot.com/
http://en.wikipedia.org/wiki/Vundo_trojan
http://www.google.com/search?hl=en&q=infected+websites&btnG=Google+Search
http://news.cnet.com/8301-1009_3-10004970-83.html?tag=nl.e703

SmitFraudFix v2.376 <<< looks like MBAM killed everything Smitfraudfix looks for, they do target almost the same rouge junk. Please delete Smitfraudfix from the computer, it does not update so there is no reason to keep it.

Please update MBAM and Perform a full scan, delete or quarantine anything it finds and post the scan results (unless they are clean) Please include a fresh HJT log and feedback about the computer's performance any comments you think will help.

Cheers...Phil

Just a bit more scanning to make sure nothing hides and we will wrap up.

Kerry11
2008-11-21, 14:05
Hi there, The laptop is certainly working a lot better. Especially since I haven't had any pop ups today and I can now open the Spybot website and could run Smitfraud yesterday with no trouble. However, until I use it a bit more I can't be sure.....Also more infections showed up on the MBAM scan. Thanks so much for your help up to this point I really couldn't have done it alone.

When this is all fixed should I keep MBAM on my computer and use it unaided. If so, should I just delete all infections that show up?



Malwarebytes' Anti-Malware 1.30
Database version: 1414
Windows 5.1.2600 Service Pack 3

21/11/2008 10:53:34 PM
mbam-log-2008-11-21 (22-53-34).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 203851
Time elapsed: 37 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 12

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP359\A0118053.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP359\A0118055.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP359\A0118057.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP359\A0118059.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP359\A0118061.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP359\A0118068.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP359\A0118069.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP359\A0118070.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP359\A0118071.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP360\A0118082.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP360\A0118083.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C97CC6B3-53D5-4B9B-A513-C0F592171DAA}\RP360\A0118084.dll (Trojan.Vundo) -> Quarantined and deleted successfully.





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:54:22, on 21/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ATK0100\HControl.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Wireless Console 2\wcourier.exe
C:\Program Files\ASUS\ATK Media\DMEDIA.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ASUSTeK\ASUSDVD\PDVDServ.exe
C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe
C:\Program Files\ASUS\Splendid\ACMON.exe
C:\WINDOWS\system32\ACEngSvr.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\acovcnt.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Secunia\PSI (RC4)\psi.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qut.edu.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [HControl] C:\WINDOWS\ATK0100\HControl.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SMSERIAL] C:\WINDOWS\sm56hlpr.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Wireless Console 2] C:\Program Files\Wireless Console 2\wcourier.exe
O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files\ASUS\ATK Media\DMEDIA.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ABLKSR] C:\WINDOWS\ABLKSR\ABLKSR.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\ASUSTeK\ASUSDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [ACMON] C:\Program Files\ASUS\Splendid\ACMON.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [EOUApp] "C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [ronosojiri] Rundll32.exe "C:\WINDOWS\system32\loyayono.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [ronosojiri] Rundll32.exe "C:\WINDOWS\system32\loyayono.dll",s (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-3215217326-3232583598-699564969-1006\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background (User 'Jacob')
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
O4 - S-1-5-21-3215217326-3232583598-699564969-1006 Startup: IMVU.lnk = C:\Documents and Settings\Jacob\My Documents\IMVU\IMVUClient.exe (User 'Jacob')
O4 - S-1-5-21-3215217326-3232583598-699564969-1006 User Startup: IMVU.lnk = C:\Documents and Settings\Jacob\My Documents\IMVU\IMVUClient.exe (User 'Jacob')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: Secunia PSI (RC4).lnk = C:\Program Files\Secunia\PSI (RC4)\psi.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Jacob\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab53083.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O20 - AppInit_DLLs: c:\windows\system32\nuzeriko.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

--
End of file - 12716 bytes

pskelley
2008-11-21, 14:18
G'Day Kerry from Forida...the Sunshine State:santa:

Also more infections showed up on the MBAM scan
Those are all infected System Restore files, clean those like this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Your next MBAM scan should be clean. I suggest you keep MBAM (not running) as a shortcut on the Desktop, make sure to keep it updated. It is a very good freeware scanner and often the hackers will block the download of the tool. We were luckly this was not the case as they did block Smitfraudfix from running.

I believe you have a lot of running processes that may not need to run at every startup. They slow boottime and shutdown, plus they burn resources when not being used. Have a look at this information:
http://www.netsquirrel.com/msconfig/msconfig_xp.html
http://www.malwareremoval.com/tutorials/runningslowly.php
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html

I would like you to update and scan with your resident programs, Avast4, Ad-Aware and Windows Defender. If all scans clean, then you are good to go.

Some good information for you:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Cheers...Phil
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/miekiemoes/Links.html

Kerry11
2008-11-22, 09:48
Hi there,

The MBAM scan was clean, so I haven't posted it. The Adaware scan showed 32 tracking cookies in Browser: Internet Explorer....
that Cannot be Removed. I have never had cookies that xould not be removed before.

The avast scan found viruses in the memory and prompted me to run the scan again in boot-time, so I did, but not everything could be deleted or quarantined, so I feel like there is still something there. I tried to find a log to send but it won't let me copy and paste anything. Also I can't find a list of the many viruses it did pick up and delete.

In the warning log the part message reads..
Sign of rootkit hidden file found in C:\WINDOWS\System32\.......

In the error log part message reads
Internal error has occurred in module basEncodeFiletoSu.....

WINDOWS DEFENDER showed
Trojan: Win32/Vundo.KAN
In C:\WINDOWS\System32\Dedovewu.dll

I then said it was Removed sucessfully (I can only hope). At this stage I have not re-scanned to check, but I did the MBAM scan last and it was clean.

Thanks
Kerry
PS...Queensland is also called the Sunshine State

pskelley
2008-11-22, 13:40
G'Day and thanks for the feedback, you said:

The Adaware scan showed 32 tracking cookies in Browser: Internet Explorer....
First...information about haw to control those tracking cookies:
http://www.mvps.org/winhelp2002/cookies.htm
http://www.microsoft.com/windows/ie/using/howto/privacy/config.mspx
(available for Firefox if needed)
http://www.google.com/search?hl=en&q=how+to+delete+IE+tracking+cookies&btnG=Search
http://www.google.com/search?hl=en&q=how+to+manually+delete+tracking+cookies&btnG=Google+Search&aq=f&oq=

C:\WINDOWS\System32\Dedovewu.dll <<< understand if it is not in the MBAM database, MBAM will not see this.

Make sure you can see all files and folders:
http://www.bleepingcomputer.com/tutorials/tutorial62.html

C:\WINDOWS\System32\Dedovewu.dll <<< navigate to that file location in the System32 folder and delete it if it is there.

I'll keep the topic open for a couple of days...

Cheers...Phil:santa:

Kerry11
2008-11-23, 08:15
Hi Phil...and thanks for all your help to this point.

Generally the computer seems to be running fine and I am working through all the suggested sites you have sent Re: Start up progams and cookies.

I ran Avast again today and it still informs me of viruses found in the operating memory and prompts me to scan all data in the boot phase. I did that yesterday and it hasn't worked, so I can't see the point in doing it again until I see what you think. There seems to be something still left in System Restore and Avast also informs me of over one hundred rootkit hidden files....I won't even pretend I know what that means, but Avast seems unable to delete them....or give me a log that I can send to you??. Any advice would be greatly appreciated. Thanks.

C:\WINDOWS\System32\Dedovewu.dll As mentioned in my last post seems to be deleted. Good new there.

Thanks again, you have been a tremendous help and I really appreciate the time that you have given to me.

Kerry

pskelley
2008-11-23, 12:29
I ran Avast again today and it still informs me of viruses found in the operating memory and prompts me to scan all data in the boot phase.
You would have to post this information so I can see it, the option is to run additional scans like Kaspersky Online Scanner.


There seems to be something still left in System Restore <<< I posted instructions for cleaning the System Restore files?

Those are all infected System Restore files, clean those like this:


and Avast also informs me of over one hundred rootkit hidden files....I won't even pretend I know what that means, but Avast seems unable to delete them....or give me a log that I can send to you??
Copy an paste the information or post the log Avast gives you, I am not familiar with Avast.

Thanks

Kerry11
2008-11-24, 10:07
Thanks Phil,

I did follow the System Restore instructions you gave me as soon as I got them, I will re-do them. As I can't find an Avast log that I can send you, I might run Kaspersky. But I will have to do it tomorrow as I feel unwell.

Bye and thanks again
Kerry

pskelley
2008-11-24, 14:45
Thanks for the feedback Kerry and I am sorry you are not feeling well:sad:
If the computer is running as it should, use the information I posted from experts to help you keep it that way, and there is no need to post again unless there is a problem. I'll close this topic in a couple of days.

Safe surfing and Happy Holidays:santa:

Kerry11
2008-11-25, 11:53
Hi Phil

Thanks so much for all the help you have given me,,,and the added information and advice. Just to clarify....do you think that the viruses in the operating memory and the rootkit hidden files that Avast keeps alerting me to are nothing to worry about?

If that is the case I will sign off and thank you again with all my heart for your most generous effort.

Kerry

pskelley
2008-11-25, 12:36
I can only comment on Avast if you scan and post the scan results so I can view them. If you wish to scan with Kaspersky Online Scan, here are the instructions:

Run this online scan using Internet Explorer:
Kaspersky Online Scanner from http://www.kaspersky.com/virusscanner

Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

* The program will launch and then begin downloading the latest definition files:
* Once the files have been downloaded click on NEXT
* Now click on Scan Settings
* In the scan settings make that the following are selected:
* Scan using the following Anti-Virus database:
* Standard
* Scan Options:
* Scan Archives
* Scan Mail Bases
* Click OK
* Now under select a target to scan:
* Select My Computer
* This will program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
* Now click on the Save as Text button:
* Save the file to your desktop.

Then post it here.

Thanks

Kerry11
2008-11-26, 07:24
Hi Phil,
I am sorry that this seems to be just rediculous at times...but now I cannont download the Kaspersky online scanner. I have tried a number of times and I have turned off Avast as they recommend but after I accept the terms and conditions I always get the message....

Starting Java applet has failed!Please go online to use this program.

Of course I am already online...so I don't know what it means.

I just want to make sure it's right.....so thanks again

Kerry

pskelley
2008-11-28, 16:57
See if you can get Trend Micro™ HouseCall to run:

Please run Trend Micro House Call (http://housecall.trendmicro.com/)
Click Scan now. It's free!
Read and put a Check next to Yes I accept the terms of use.
Click the Launching HouseCall>> button.
Under "Browser plug-in" Installing and using Housecall kernel, click the Starting HouseCall>> button.
You may receive a prompt to install the ActiveX, click install.
If you are taken back to the main page, click Launching HouseCall>> button again.
Under Scan complete computer for malware, grayware, and vulnerabilities click the Next>> button.
Please be patient while it installs, updates, and scans your system.
Once the scan is complete, it will take you to the summary page.
Under Cleanup options, choose clean all detected infections automatically.
Click the Clean now>> button.
If anything was found you may be prompted to run the scan again, you can just close the browser window.
When the scan is finished, please restart your computer.

Let me know if TMHC finds anything and what it finds.

Thanks

pskelley
2008-12-04, 17:32
Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.

Everyone else please begin a New Topic.