cant get rid of virtumonde! help please!

[7philip7]

I cant get rid of this and it is seriously messing with my computer.

any help would much appreciated, thanks

here is my hijack this logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:44:05 PM, on 11/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0FD7622B-9F43-42F8-973C-D73F9B26C28E} - C:\WINDOWS\system32\qoMDTnLc.dll (file missing)
O2 - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {A63E645F-13BD-45ED-B15F-6E8C1BD57279} - C:\WINDOWS\system32\nnNHbXNd.dll (file missing)
O2 - BHO: {336b6d49-c8ee-33f8-eee4-ca5320f3900e} - {e0093f02-35ac-4eee-8f33-ee8c94d6b633} - C:\WINDOWS\system32\eedbfu.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [RecoverFromReboot] C:\WINDOWS\Temp\RecoverFromReboot.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\RunOnce: [SpybotDeletingA155] command /c del "C:\WINDOWS\system32\qoMDTnLc.dll_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC3298] cmd /c del "C:\WINDOWS\system32\qoMDTnLc.dll_old"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [gadcom] "C:\Documents and Settings\Em\Application Data\gadcom\gadcom.exe" 61A847B5BBF72815308B2B27128065E9C084320161C4661227A755E9C2933154389A
O4 - HKCU\..\RunOnce: [SpybotDeletingB9205] command /c del "C:\WINDOWS\system32\qoMDTnLc.dll_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD4851] cmd /c del "C:\WINDOWS\system32\qoMDTnLc.dll_old"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.att.net
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqna/downloads/msxml4.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{AFFAB720-66B3-4607-BBB5-2B70108D3B46}: NameServer = 68.94.156.1,68.94.157.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter hijack: text/html - (no CLSID) - (no file)
O20 - AppInit_DLLs: avgrsstx.dll eedbfu.dll
O20 - Winlogon Notify: nnNHbXNd - nnNHbXNd.dll (file missing)
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Cisco Systems, Inc. STC Agent (STCAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9285 bytes


phil

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Make sure you read and follow the directions, anything else will slow the process and waste both of our time. I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
The junk can be tough to remove, so do not expect fast or easy.

1) We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
* Run Spybot-S&D in Advanced Mode.
* If it is not already set to do this Go to the Mode menu select "Advanced Mode"
* On the left hand side, Click on Tools
* Then click on the Resident Icon in the List
* Uncheck "Resident TeaTimer" and OK any prompts.
* Restart your computer.
(leave TT disabled until we finish)

2) Post an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
(You may edit out Microsoft, Hotfixes, Security Update for Windows XP,
Update for Windows XP and Windows XP Hotfix to shorten the list)
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

3) A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

Download ComboFix from one of these locations:

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)

* IMPORTANT !!! Save ComboFix.exe to your Desktop


Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link (http://www.bleepingcomputer.com/forums/topic114351.html) for programs that need to be disabled and instruction on how to disable them.
Remember to re-enable them when we're done.


Double click on ComboFix.exe & follow the prompts.


As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.


Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



http://i24.photobucket.com/albums/c30/ken545/RcAuto1.gif


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

http://i24.photobucket.com/albums/c30/ken545/whatnext.jpg

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Tutorial if needed
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Thanks

[7philip7]

thank you things already seem somewhat better....

here is the logs/info requested:

Ad-Aware SE Personal
Adobe Download Manager 2.0 (Remove Only)
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Reader 7.0.9
Audacity 1.2.6
AVG Free 8.0
BCM V.92 56K Modem
Bonjour
Broadcom 440x 10/100 Integrated Controller
BroadJump Client Foundation
Canon Camera Support Core Library
Canon Camera Window DS for ZoomBrowser EX
Canon Camera Window DVC for ZoomBrowser EX
Canon Camera Window for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities PhotoStitch 3.1
Canon ZoomBrowser EX
Cisco SSL VPN Client
getPlus(R)_ocx
HijackThis 2.0.2
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photo and Imaging 2.0 - hp psc 2100 series
hp psc 2100 series
hp psc 2100 series
Intel(R) Extreme Graphics Driver
iPod for Windows 2006-01-10
iTunes
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
LiveUpdate 2.6 (Symantec Corporation)
Macromedia Shockwave Player
Microsoft AntiSpyware
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
QuickTime
SoundMAX
Spybot - Search & Destroy
Symantec AntiVirus
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11

and....

ComboFix 08-11-14.01 - Em 2008-11-16 12:53:39.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.47 [GMT -5:00]
Running from: c:\documents and settings\Em\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Em\Application Data\gadcom
c:\documents and settings\Em\Local Settings\Temporary Internet Files\fbk.sts
c:\windows\system32\dghdmsuq.dll
c:\windows\system32\dwqyfrqc.dll
c:\windows\system32\eedbfu.dll
c:\windows\system32\evlclokc.dll
c:\windows\system32\fpwmalqc.dll
c:\windows\system32\fvquct.dll
c:\windows\system32\msansspc.dll
c:\windows\system32\ptpiyc.dll
c:\windows\system32\pwydnlsf.dll
c:\windows\system32\rirfsjlq.dll
c:\windows\system32\spajerrg.dll
c:\windows\system32\zsnfft.dll
c:\windows\wiaserviv.log

.
((((((((((((((((((((((((( Files Created from 2008-10-16 to 2008-11-16 )))))))))))))))))))))))))))))))
.

2008-11-15 10:47 . 2008-11-15 10:47 120 --ahs---- c:\windows\system32\qusmdhgd.ini
2008-11-14 10:39 . 2008-11-14 10:39 120 --ahs---- c:\windows\system32\vqywsunt.ini
2008-11-13 13:17 . 2008-11-16 00:18 151 --a------ c:\windows\wininit.ini
2008-11-13 10:39 . 2008-11-13 10:39 120 --ahs---- c:\windows\system32\cqlamwpf.ini
2008-11-12 21:26 . 2008-11-12 21:26 <DIR> d-------- c:\documents and settings\Em\Application Data\Lavasoft
2008-11-11 22:11 . 2008-11-11 22:11 120 --ahs---- c:\windows\system32\qljsfrir.ini
2008-11-08 11:54 . 2008-11-16 10:17 54,156 --ah----- c:\windows\QTFont.qfn
2008-11-08 11:54 . 2008-11-08 11:54 1,409 --a------ c:\windows\QTFont.for
2008-10-30 14:02 . 2008-10-30 14:02 <DIR> d-------- c:\program files\Trend Micro
2008-10-30 10:00 . 2008-11-14 15:44 <DIR> d--h----- C:\$AVG8.VAULT$
2008-10-29 17:49 . 2008-10-29 17:49 76,040 --a------ c:\windows\system32\drivers\avgtdix.sys
2008-10-29 17:49 . 2008-10-29 17:49 10,520 --a------ c:\windows\system32\avgrsstx.dll
2008-10-29 17:48 . 2008-11-11 23:10 <DIR> d-------- c:\windows\system32\drivers\Avg
2008-10-29 17:48 . 2008-10-29 17:48 97,928 --a------ c:\windows\system32\drivers\avgldx86.sys
2008-10-29 17:47 . 2008-10-29 17:47 <DIR> d-------- c:\program files\AVG
2008-10-29 17:47 . 2008-10-29 17:47 <DIR> d-------- c:\documents and settings\All Users\Application Data\avg8
2008-10-29 17:42 . 2008-10-29 17:50 8,192 --a------ c:\documents and settings\Guest
2008-10-29 17:35 . 2008-10-29 17:35 <DIR> d-------- c:\program files\Audacity
2008-10-29 16:29 . 2008-11-12 22:23 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2008-10-29 16:29 . 2008-11-13 09:52 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-10-29 15:36 . 2008-10-29 15:36 244 --ah----- C:\sqmnoopt07.sqm
2008-10-29 15:36 . 2008-10-29 15:36 232 --ah----- C:\sqmdata07.sqm
2008-10-20 22:16 . 2008-10-20 22:16 244 --ah----- C:\sqmnoopt06.sqm
2008-10-20 22:16 . 2008-10-20 22:16 232 --ah----- C:\sqmdata06.sqm
2008-10-20 17:14 . 2008-10-20 17:14 244 --ah----- C:\sqmnoopt05.sqm
2008-10-20 17:14 . 2008-10-20 17:14 232 --ah----- C:\sqmdata05.sqm

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-16 18:01 --------- d-----w c:\program files\Microsoft AntiSpyware
2008-11-16 17:58 --------- d-----w c:\program files\Symantec AntiVirus
2008-11-16 15:18 --------- d-----w c:\program files\Symantec
2008-10-30 18:59 --------- d--h--w c:\program files\InstallShield Installation Information
2008-10-18 02:07 --------- d-----w c:\documents and settings\Em\Application Data\Move Networks
2008-09-15 11:57 1,846,016 ----a-w c:\windows\system32\win32k.sys
2008-08-26 23:43 66,360 ----a-w c:\documents and settings\Em\g2ax_customer_downloadhelper_win32_x86.exe
2008-08-26 15:15 155,995 ----a-w c:\windows\java\Packages\NRN1VBVN.ZIP
2008-08-26 07:24 826,368 ----a-w c:\windows\system32\wininet.dll
2006-04-07 13:29 0 ---ha-w c:\documents and settings\NetworkService\hpothb07.dat
2006-04-07 13:28 164 ---ha-w c:\documents and settings\All Users\hpothb07.dat
2006-04-07 13:28 0 ---ha-w c:\documents and settings\Em\hpothb07.dat
2006-02-14 00:22 0 ---ha-w c:\documents and settings\Administrator\hpothb07.dat
2006-02-10 20:29 0 ---ha-w c:\documents and settings\Default User\hpothb07.dat
2006-01-04 20:46 0 ---ha-w c:\documents and settings\LocalService\hpothb07.dat
2005-08-18 22:14 0 ---ha-w c:\documents and settings\Em\Application Data\hpothb07.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-12 15360]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-08-20 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-08-20 118784]
"gcasServ"="c:\program files\Microsoft AntiSpyware\gcasServ.exe" [2005-06-24 473928]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2005-04-17 85184]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-10-29 1234712]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-01-10 385024]
"BJCFD"="c:\program files\BroadJump\Client Foundation\CFD.exe" [2002-09-10 368706]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 c:\windows\BCMSMMSG.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
hp psc 2000 Series.lnk.disabled [2005-07-20 863]
hpoddt01.exe.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe [2003-04-09 28672]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll fvquct.dll

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"BitTorrent DNA"="c:\program files\DNA\btdna.exe"
"Aim6"="c:\program files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe"
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\eDonkey2000\\edonkey2000.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2008-10-29 97928]
R2 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\Drivers\avgtdix.sys [2008-10-29 76040]
S3 CSVirtA;Cisco Systems SSL VPN Adapter;c:\windows\system32\DRIVERS\CSVirtA.sys [2006-07-28 22136]
.
Contents of the 'Scheduled Tasks' folder

2005-10-22 c:\windows\Tasks\FRU Task #Hewlett-Packard#hp psc 2100 series#1121901309.job
- c:\program files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe [2003-04-09 19:56]
.
- - - - ORPHANS REMOVED - - - -

BHO-{0FD7622B-9F43-42F8-973C-D73F9B26C28E} - c:\windows\system32\qoMDTnLc.dll
BHO-{2aeac828-8f07-4341-893f-0e139c6e8b7b} - c:\windows\system32\fvquct.dll
BHO-{A63E645F-13BD-45ED-B15F-6E8C1BD57279} - c:\windows\system32\nnNHbXNd.dll
ShellExecuteHooks-{A63E645F-13BD-45ED-B15F-6E8C1BD57279} - c:\windows\system32\nnNHbXNd.dll
Notify-nnNHbXNd - nnNHbXNd.dll


.
------- Supplementary Scan -------
.
FireFox -: Profile - c:\documents and settings\Em\Application Data\Mozilla\Firefox\Profiles\syfly7qk.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://www.yahoo.com/
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-16 13:02:19
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Cisco Systems\SSL VPN Client\Agent.exe
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\progra~1\AVG\AVG8\avgwdsvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\program files\Symantec AntiVirus\Rtvscan.exe
c:\program files\Viewpoint\Common\ViewpointService.exe
c:\progra~1\AVG\AVG8\avgemc.exe
c:\program files\Viewpoint\Viewpoint Manager\ViewMgr.exe
c:\program files\Microsoft AntiSpyware\gcasDtServ.exe
c:\program files\Symantec AntiVirus\DoScan.exe
c:\windows\system32\msiexec.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2008-11-16 13:15:19 - machine was rebooted
ComboFix-quarantined-files.txt 2008-11-16 18:15:08

Pre-Run: 66,130,481,152 bytes free
Post-Run: 66,101,354,496 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect

182 --- E O F --- 2008-10-25 07:01:46


if you have any other tips for me, such as which security features to keep or get rid of, programs that may be slowing me down (this is a rather old comp) ect i would appreciate it immensely. Thanks again!

[pskelley]

Thanks for returning your information and the feedback.

Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.

Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested: https://psi.secunia.com/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Reader 7.0.9 <<< out of date and being exploited, see this:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://www.filehippo.com/download_adobe_reader/
If you prefer a smaller program, look at this one:
Foxit Reader 2.3 for Windows
http://www.foxitsoftware.com/pdf/rd_intro.php

J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
Both out of date an dangerous, see this:
http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php

Microsoft AntiSpyware <<< obsolete, uninstall it. It was replaced by Windows Defender but please wait until we finish if you wish to install that.
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx

Viewpoint Manager (Remove Only)
Viewpoint Media Player
I suggest uninstalling those, view this information:
For your information, Viewpoint is installed by aol probably without your knowledge. I suggest you uninstall this resource waster in Add Remove programs.
http://www.spywareinfo.com/newsletter/archives/2005/nov4.php#viewpoint
http://www.clickz.com/news/article.php/3561546

From the combofix log, please read about these: C:\sqmnoopt07.sqm
http://www.what-is-exe.com/filenames/sqmdata00-sqm.html
I will allow you to deal with those as you wish, Goggle if you want more information.

if you have any other tips for me, such as which security features to keep or get rid of, programs that may be slowing me down (this is a rather old comp) ect i would appreciate it immensely.
I will have more information later from experts to help, but my first tip is that you need to read the directions carefully, because you did not I am stuck and can proceed no further:sad:


When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

Post the HijackThis log.

[7philip7]

I did my best to follow the directions... I am rather unknowledgeable about computers so will attempt the process you described once more.

One thing that happened during my first attempt was- after running spybot the first time and restarting the computer, spybot automatically began a scan upon startup. the scan aborted about halfway through so i just went on with the next step you described.

Also, after spybot completes its scan in advanced mode should i click "fix/repair" ?

I will wait for your response before going through the process again so i can hopefully do it correctly this time around.

Thanks for your time.

[pskelley]

It might be best if you ask someone with more experience to lend a hand, I would hate for you to damage you computer trying to follow directions:sad: All I have asked for is:

The HijackThis log you did not post when you finished running and posted the combofix log???

This is what I said:

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log. You posted the combofix log but not the HijackThis log??

Directions for running Spybot S&D are in the instructions.

http://forums.spybot.info/showthread.php?t=288 <<< those instructions


If you have not yet installed Spybot-S&D
Spybot-Search & Destroy 1.6.0 Download
Tutorial <<< here
http://www.spybot.info/en/tutorial/index.html

Now please post the HijackThis log I asked for twice.

Thanks

[7philip7]

Okay here is the three log's requested:

Ad-Aware SE Personal
Adobe Download Manager 2.0 (Remove Only)
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Audacity 1.2.6
AVG Free 8.0
BCM V.92 56K Modem
Bonjour
Broadcom 440x 10/100 Integrated Controller
BroadJump Client Foundation
Canon Camera Support Core Library
Canon Camera Window DS for ZoomBrowser EX
Canon Camera Window DVC for ZoomBrowser EX
Canon Camera Window for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities PhotoStitch 3.1
Canon ZoomBrowser EX
Cisco SSL VPN Client
getPlus(R)_ocx
HijackThis 2.0.2
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photo and Imaging 2.0 - hp psc 2100 series
hp psc 2100 series
Intel(R) Extreme Graphics Driver
Macromedia Shockwave Player
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
QuickTime
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
SoundMAX
Spybot - Search & Destroy
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11

Hijack This:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:56:00 PM, on 11/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: hp psc 2000 Series.lnk.disabled
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.att.net
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqna/downloads/msxml4.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{AFFAB720-66B3-4607-BBB5-2B70108D3B46}: NameServer = 68.94.156.1,68.94.157.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll fvquct.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Cisco Systems, Inc. STC Agent (STCAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 6461 bytes

And ComboFix:

ComboFix 08-11-14.01 - Em 2008-11-17 20:48:05.2 - NTFSx86
Running from: c:\documents and settings\Em\Desktop\ComboFix.exe
.

((((((((((((((((((((((((( Files Created from 2008-10-18 to 2008-11-18 )))))))))))))))))))))))))))))))
.

2008-11-15 10:47 . 2008-11-15 10:47 120 --ahs---- c:\windows\system32\qusmdhgd.ini
2008-11-14 10:39 . 2008-11-14 10:39 120 --ahs---- c:\windows\system32\vqywsunt.ini
2008-11-13 13:17 . 2008-11-16 00:18 151 --a------ c:\windows\wininit.ini
2008-11-13 10:39 . 2008-11-13 10:39 120 --ahs---- c:\windows\system32\cqlamwpf.ini
2008-11-12 21:26 . 2008-11-12 21:26 <DIR> d-------- c:\documents and settings\Em\Application Data\Lavasoft
2008-11-11 22:11 . 2008-11-11 22:11 120 --ahs---- c:\windows\system32\qljsfrir.ini
2008-10-30 14:02 . 2008-10-30 14:02 <DIR> d-------- c:\program files\Trend Micro
2008-10-30 10:00 . 2008-11-14 15:44 <DIR> d--h----- C:\$AVG8.VAULT$
2008-10-29 17:49 . 2008-10-29 17:49 76,040 --a------ c:\windows\system32\drivers\avgtdix.sys
2008-10-29 17:49 . 2008-10-29 17:49 10,520 --a------ c:\windows\system32\avgrsstx.dll
2008-10-29 17:48 . 2008-11-17 15:27 <DIR> d-------- c:\windows\system32\drivers\Avg
2008-10-29 17:48 . 2008-10-29 17:48 97,928 --a------ c:\windows\system32\drivers\avgldx86.sys
2008-10-29 17:47 . 2008-10-29 17:47 <DIR> d-------- c:\program files\AVG
2008-10-29 17:47 . 2008-10-29 17:47 <DIR> d-------- c:\documents and settings\All Users\Application Data\avg8
2008-10-29 17:42 . 2008-10-29 17:50 8,192 --a------ c:\documents and settings\Guest
2008-10-29 17:35 . 2008-10-29 17:35 <DIR> d-------- c:\program files\Audacity
2008-10-29 16:29 . 2008-11-12 22:23 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2008-10-29 16:29 . 2008-11-13 09:52 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-10-29 15:36 . 2008-10-29 15:36 244 --ah----- C:\sqmnoopt07.sqm
2008-10-29 15:36 . 2008-10-29 15:36 232 --ah----- C:\sqmdata07.sqm
2008-10-20 22:16 . 2008-10-20 22:16 244 --ah----- C:\sqmnoopt06.sqm
2008-10-20 22:16 . 2008-10-20 22:16 232 --ah----- C:\sqmdata06.sqm
2008-10-20 17:14 . 2008-10-20 17:14 244 --ah----- C:\sqmnoopt05.sqm
2008-10-20 17:14 . 2008-10-20 17:14 232 --ah----- C:\sqmdata05.sqm

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-18 01:45 --------- d-----w c:\program files\Symantec AntiVirus
2008-11-17 20:32 --------- d-----w c:\program files\Common Files\Adobe
2008-11-17 20:31 --------- d-----w c:\program files\Symantec
2008-11-17 19:54 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2008-11-17 19:52 --------- d-----w c:\program files\Java
2008-11-17 19:50 --------- d-----w c:\program files\iTunes
2008-11-17 19:50 --------- d-----w c:\program files\iPod
2008-11-17 19:48 --------- d--h--w c:\program files\InstallShield Installation Information
2008-11-17 19:33 --------- d-----w c:\program files\Microsoft AntiSpyware
2008-10-18 02:07 --------- d-----w c:\documents and settings\Em\Application Data\Move Networks
2008-09-15 11:57 1,846,016 ----a-w c:\windows\system32\win32k.sys
2008-08-26 23:43 66,360 ----a-w c:\documents and settings\Em\g2ax_customer_downloadhelper_win32_x86.exe
2008-08-26 15:15 155,995 ----a-w c:\windows\java\Packages\NRN1VBVN.ZIP
2008-08-26 07:24 826,368 ----a-w c:\windows\system32\wininet.dll
2006-04-07 13:29 0 ---ha-w c:\documents and settings\NetworkService\hpothb07.dat
2006-04-07 13:28 164 ---ha-w c:\documents and settings\All Users\hpothb07.dat
2006-04-07 13:28 0 ---ha-w c:\documents and settings\Em\hpothb07.dat
2006-02-14 00:22 0 ---ha-w c:\documents and settings\Administrator\hpothb07.dat
2006-02-10 20:29 0 ---ha-w c:\documents and settings\Default User\hpothb07.dat
2006-01-04 20:46 0 ---ha-w c:\documents and settings\LocalService\hpothb07.dat
2005-08-18 22:14 0 ---ha-w c:\documents and settings\Em\Application Data\hpothb07.dat
.

((((((((((((((((((((((((((((( snapshot@2008-11-16_13.13.00.87 )))))))))))))))))))))))))))))))))))))))))
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-12 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-08-20 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-08-20 118784]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2005-04-17 85184]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-10-29 1234712]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-01-10 385024]
"BJCFD"="c:\program files\BroadJump\Client Foundation\CFD.exe" [2002-09-10 368706]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 c:\windows\BCMSMMSG.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
hp psc 2000 Series.lnk.disabled [2005-07-20 863]
hpoddt01.exe.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe [2003-04-09 28672]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll fvquct.dll

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"BitTorrent DNA"="c:\program files\DNA\btdna.exe"
"Aim6"="c:\program files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe"
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\eDonkey2000\\edonkey2000.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2008-10-29 97928]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2008-10-29 875288]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2008-10-29 231704]
R2 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\Drivers\avgtdix.sys [2008-10-29 76040]
S3 CSVirtA;Cisco Systems SSL VPN Adapter;c:\windows\system32\DRIVERS\CSVirtA.sys [2006-07-28 22136]
.
Contents of the 'Scheduled Tasks' folder

2005-10-22 c:\windows\Tasks\FRU Task #Hewlett-Packard#hp psc 2100 series#1121901309.job
- c:\program files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe [2003-04-09 19:56]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-updateMgr - c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe


.
------- Supplementary Scan -------
.
FireFox -: Profile - c:\documents and settings\Em\Application Data\Mozilla\Firefox\Profiles\syfly7qk.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://www.yahoo.com/
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-17 20:50:40
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-11-17 20:55:10
ComboFix-quarantined-files.txt 2008-11-18 01:55:05
ComboFix2.txt 2008-11-16 18:15:22

Pre-Run: 66,152,914,944 bytes free
Post-Run: 66,159,706,112 bytes free

132 --- E O F --- 2008-10-25 07:01:46

[pskelley]

Looking at this HijackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:56:00 PM, on 11/17/2008

You are running two antivirus programs at the same time and this is not a good thing. They conflict with each other and you will be less safe than if you ran one good program and maintained it properly.
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2000031316555206
"Microsoft recommends that you have only one anti-virus program installed on your computer."
http://www.washingtonpost.com/wp-dyn/content/article/2005/12/03/AR2005120300087.html
http://www.smartcomputing.com/editorial/article.asp?article=articles/2003/s1407/38s07/38s07.asp

AVG8 and Symantec AntiVirus <<< decide which program you want to run and uninstall the other one. Once this is done, post a new HijackThis log only.

Thanks

[7philip7]

here is the hijack this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:32:52 AM, on 11/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - (no file)
O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: hp psc 2000 Series.lnk.disabled
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.att.net
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqna/downloads/msxml4.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{AFFAB720-66B3-4607-BBB5-2B70108D3B46}: NameServer = 68.94.156.1,68.94.157.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll fvquct.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe (file missing)
O23 - Service: Symantec Password Validation (ccPwdSvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe (file missing)
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Unknown owner - C:\Program Files\Symantec AntiVirus\DefWatch.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - Unknown owner - C:\Program Files\Symantec AntiVirus\SavRoam.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Cisco Systems, Inc. STC Agent (STCAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
O23 - Service: Symantec AntiVirus - Unknown owner - C:\Program Files\Symantec AntiVirus\Rtvscan.exe (file missing)

--
End of file - 5763 bytes

[pskelley]

If I am to assume you plan to run AVG 8 by Grisoft, please see all of these running services:

O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe (file missing)
O23 - Service: Symantec Password Validation (ccPwdSvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe (file missing)
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Unknown owner - C:\Program Files\Symantec AntiVirus\DefWatch.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Unknown owner - C:\Program Files\Symantec AntiVirus\Rtvscan.exe (file missing)

If the uninstaller for Symantec did not remove those, you can try this tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2001092114452606&nsf=nav.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=
or here: http://basconotw.mvps.org/SymRem.htm

Look at the HJT log when you finish, when your are running only one antivirus program, then post a new HJT log.

Thanks

[7philip7]

i did my best to remove all components of symantec. their website for the removal tool seems to be having problems right now so i will try it again later when i get home from work, then repost the new hijack this log. thanks again and i hope i am not wasting your time with these errors

[pskelley]

It's not a problem, post once the stuff has been removed. We could disable and remove them manually, but the tool will do a better job with less work for you.

Thanks

[7philip7]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:45:09 PM, on 11/19/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {0FD7622B-9F43-42F8-973C-D73F9B26C28E} - (no file)
O2 - BHO: (no name) - {2aeac828-8f07-4341-893f-0e139c6e8b7b} - (no file)
O2 - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: (no name) - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {A63E645F-13BD-45ED-B15F-6E8C1BD57279} - (no file)
O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - Global Startup: hp psc 2000 Series.lnk.disabled
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.att.net
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqna/downloads/msxml4.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} -
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} -
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{AFFAB720-66B3-4607-BBB5-2B70108D3B46}: NameServer = 68.94.156.1,68.94.157.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll fvquct.dll
O20 - Winlogon Notify: nnNHbXNd - C:\WINDOWS\
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Unknown owner - C:\Program Files\Symantec AntiVirus\DefWatch.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - Unknown owner - C:\Program Files\Symantec AntiVirus\SavRoam.exe (file missing)
O23 - Service: Cisco Systems, Inc. STC Agent (STCAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
O23 - Service: Symantec AntiVirus - Unknown owner - C:\Program Files\Symantec AntiVirus\Rtvscan.exe (file missing)

--
End of file - 6787 bytes

[7philip7]

i still see one symantec entry on there but i have run the norton removal and gone through add/remove programs as well as deleted as much as i could find in my registry...

[pskelley]

I will multiple steps this time, please take the time to follow them carefully and in the numbered order.

1) We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
* Run Spybot-S&D in Advanced Mode.
* If it is not already set to do this Go to the Mode menu select "Advanced Mode"
* On the left hand side, Click on Tools
* Then click on the Resident Icon in the List
* Uncheck "Resident TeaTimer" and OK any prompts.
* Restart your computer.
(leave TT disabled until we finish)


2) http://downloads.subratam.org/ResetTeaTimer.bat <<< right click the link and choose "Save target as"
Download ResetTeaTimer.bat to the Desktop
Double click ResetTeaTimer.bat
to remove all entries set by TeaTimer (and preventing TeaTimer to restore them upon reactivation).


3) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.


4) Disable the Service
Click Start > Run and type services.msc
Scroll down to Symantec AntiVirus Definition Watcher and right click on it.
Click Properties and under Service Status click Stop, then under Startup Type change it to Disabled.
Do the same thing with: Symantec AntiVirus

(read these directions carefully)

5) Open notepad and copy/paste the text in the codebox below into it:


File::
c:\windows\system32\qusmdhgd.ini
c:\windows\system32\vqywsunt.ini
c:\windows\system32\cqlamwpf.ini
c:\windows\system32\qljsfrir.ini

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=-
"AppInit_DLLs"="avgrsstx.dll"

Folder::
C:\Program Files\Symantec AntiVirus

Save this as CFScript

http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

Referring to the picture above, drag CFScript into ComboFix.exe.

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log. (wait until you finish to post the logs)

6) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

(some items may be gone, removed by the CFScript)

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {0FD7622B-9F43-42F8-973C-D73F9B26C28E} - (no file)
O2 - BHO: (no name) - {2aeac828-8f07-4341-893f-0e139c6e8b7b} - (no file)
O2 - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: (no name) - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {A63E645F-13BD-45ED-B15F-6E8C1BD57279} - (no file)
O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} -
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} -
O20 - AppInit_DLLs: avgrsstx.dll fvquct.dll
O20 - Winlogon Notify: nnNHbXNd - C:\WINDOWS\
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Unknown owner - C:\Program Files\Symantec AntiVirus\DefWatch.exe (file missing)
O23 - Service: Symantec AntiVirus - Unknown owner - C:\Program Files\Symantec AntiVirus\Rtvscan.exe (file missing)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

7) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.


(this is just information for you)
*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html


8) Download Malwarebytes' Anti-Malware to your Desktop
http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post the log from CFScript, the log from MBAM and a new HJT log.

Tell me how the computer is running.

Cheers

[7philip7]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:51:19 PM, on 11/20/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\internet explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: hp psc 2000 Series.lnk.disabled
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.att.net
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqna/downloads/msxml4.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{AFFAB720-66B3-4607-BBB5-2B70108D3B46}: NameServer = 68.94.156.1,68.94.157.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - Unknown owner - C:\Program Files\Symantec AntiVirus\SavRoam.exe (file missing)
O23 - Service: Cisco Systems, Inc. STC Agent (STCAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe

--
End of file - 5275 bytes

--------------------------------------------------------------------------

ComboFix 08-11-18.A2 - Em 2008-11-19 20:37:20.4 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.51 [GMT -5:00]
Running from: c:\documents and settings\Em\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Em\Desktop\CFScript.txt
* Created a new restore point
* Resident AV is active


FILE ::
c:\windows\system32\cqlamwpf.ini
c:\windows\system32\qljsfrir.ini
c:\windows\system32\qusmdhgd.ini
c:\windows\system32\vqywsunt.ini
.

((((((((((((((((((((((((( Files Created from 2008-10-20 to 2008-11-20 )))))))))))))))))))))))))))))))
.

2008-11-19 15:33 . 2008-11-19 15:33 <DIR> d-------- c:\documents and settings\All Users\Application Data\NortonInstaller
2008-11-18 21:32 . 2008-11-18 21:32 <DIR> d-------- c:\windows\system32\scripting
2008-11-18 21:31 . 2008-11-18 21:31 <DIR> d-------- c:\windows\system32\en
2008-11-18 21:31 . 2008-11-18 21:31 <DIR> d-------- c:\windows\system32\bits
2008-11-18 21:31 . 2008-11-18 21:31 <DIR> d-------- c:\windows\l2schemas
2008-11-18 21:28 . 2008-11-18 21:32 <DIR> d-------- c:\windows\ServicePackFiles
2008-11-18 21:23 . 2008-11-19 02:01 1,393 --a------ c:\windows\imsins.BAK
2008-11-18 10:26 . 2008-11-18 10:26 <DIR> d-------- c:\program files\CCleaner
2008-11-18 09:46 . 2008-11-18 09:47 86,269,880 --a------ C:\SYM_REGISTRY_BACKUP.reg
2008-11-16 16:34 . 2008-09-04 12:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll
2008-11-16 16:34 . 2008-10-24 06:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-13 13:17 . 2008-11-16 00:18 151 --a------ c:\windows\wininit.ini
2008-11-12 21:26 . 2008-11-12 21:26 <DIR> d-------- c:\documents and settings\Em\Application Data\Lavasoft
2008-10-30 14:02 . 2008-10-30 14:02 <DIR> d-------- c:\program files\Trend Micro
2008-10-30 10:00 . 2008-11-14 15:44 <DIR> d--h----- C:\$AVG8.VAULT$
2008-10-29 17:49 . 2008-10-29 17:49 76,040 --a------ c:\windows\system32\drivers\avgtdix.sys
2008-10-29 17:49 . 2008-10-29 17:49 10,520 --a------ c:\windows\system32\avgrsstx.dll
2008-10-29 17:48 . 2008-11-19 16:14 <DIR> d-------- c:\windows\system32\drivers\Avg
2008-10-29 17:48 . 2008-10-29 17:48 97,928 --a------ c:\windows\system32\drivers\avgldx86.sys
2008-10-29 17:47 . 2008-10-29 17:47 <DIR> d-------- c:\program files\AVG
2008-10-29 17:47 . 2008-10-29 17:47 <DIR> d-------- c:\documents and settings\All Users\Application Data\avg8
2008-10-29 17:42 . 2008-10-29 17:50 8,192 --a------ c:\documents and settings\Guest
2008-10-29 17:35 . 2008-10-29 17:35 <DIR> d-------- c:\program files\Audacity
2008-10-29 16:29 . 2008-11-12 22:23 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2008-10-29 16:29 . 2008-11-18 10:46 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-10-29 15:36 . 2008-10-29 15:36 244 --ah----- C:\sqmnoopt07.sqm
2008-10-29 15:36 . 2008-10-29 15:36 232 --ah----- C:\sqmdata07.sqm
2008-10-24 16:30 . 2008-10-15 11:34 337,408 -----c--- c:\windows\system32\dllcache\netapi32.dll
2008-10-20 22:16 . 2008-10-20 22:16 244 --ah----- C:\sqmnoopt06.sqm
2008-10-20 22:16 . 2008-10-20 22:16 232 --ah----- C:\sqmdata06.sqm
2008-10-20 17:14 . 2008-10-20 17:14 244 --ah----- C:\sqmnoopt05.sqm
2008-10-20 17:14 . 2008-10-20 17:14 232 --ah----- C:\sqmdata05.sqm

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-19 20:35 --------- d-----w c:\program files\Common Files\Symantec Shared
2008-11-17 20:32 --------- d-----w c:\program files\Common Files\Adobe
2008-11-17 19:54 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2008-11-17 19:52 --------- d-----w c:\program files\Java
2008-11-17 19:50 --------- d-----w c:\program files\iTunes
2008-11-17 19:50 --------- d-----w c:\program files\iPod
2008-11-17 19:48 --------- d--h--w c:\program files\InstallShield Installation Information
2008-11-17 19:33 --------- d-----w c:\program files\Microsoft AntiSpyware
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-18 02:07 --------- d-----w c:\documents and settings\Em\Application Data\Move Networks
2008-08-26 23:43 66,360 ----a-w c:\documents and settings\Em\g2ax_customer_downloadhelper_win32_x86.exe
2008-08-26 15:15 155,995 ----a-w c:\windows\java\Packages\NRN1VBVN.ZIP
2006-04-07 13:29 0 ---ha-w c:\documents and settings\NetworkService\hpothb07.dat
2006-04-07 13:28 164 ---ha-w c:\documents and settings\All Users\hpothb07.dat
2006-04-07 13:28 0 ---ha-w c:\documents and settings\Em\hpothb07.dat
2006-02-14 00:22 0 ---ha-w c:\documents and settings\Administrator\hpothb07.dat
2006-02-10 20:29 0 ---ha-w c:\documents and settings\Default User\hpothb07.dat
2006-01-04 20:46 0 ---ha-w c:\documents and settings\LocalService\hpothb07.dat
2005-08-18 22:14 0 ---ha-w c:\documents and settings\Em\Application Data\hpothb07.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-08-20 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-08-20 118784]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-10-29 1234712]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-01-10 385024]
"BJCFD"="c:\program files\BroadJump\Client Foundation\CFD.exe" [2002-09-10 368706]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 c:\windows\BCMSMMSG.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
hp psc 2000 Series.lnk.disabled [2005-07-20 863]
hpoddt01.exe.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe [2003-04-09 28672]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\nnNHbXNd]
[BU]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"BitTorrent DNA"="c:\program files\DNA\btdna.exe"
"Aim6"="c:\program files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe"
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\eDonkey2000\\edonkey2000.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"%windir%\\system32\\sessmgr.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2008-10-29 97928]
R2 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\Drivers\avgtdix.sys [2008-10-29 76040]
S3 CSVirtA;Cisco Systems SSL VPN Adapter;c:\windows\system32\DRIVERS\CSVirtA.sys [2006-07-28 22136]
.
Contents of the 'Scheduled Tasks' folder

2005-10-22 c:\windows\Tasks\FRU Task #Hewlett-Packard#hp psc 2100 series#1121901309.job
- c:\program files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe [2003-04-09 19:56]
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-19 20:41:13
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-11-19 20:46:41
ComboFix-quarantined-files.txt 2008-11-20 01:46:29
ComboFix2.txt 2008-11-20 01:08:25
ComboFix3.txt 2008-11-18 01:55:11
ComboFix4.txt 2008-11-16 18:15:22

Pre-Run: 64,893,181,952 bytes free
Post-Run: 64,879,984,640 bytes free

138 --- E O F --- 2008-11-19 07:02:08

--------------------------------------------------------------------------
Malwarebytes' Anti-Malware 1.30
Database version: 1412
Windows 5.1.2600 Service Pack 3

11/19/2008 11:15:40 PM
mbam-log-2008-11-19 (23-15-40).txt

Scan type: Full Scan (C:\|)
Objects scanned: 94224
Time elapsed: 43 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 13

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Qoobox\Quarantine\C\WINDOWS\system32\dghdmsuq.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\dwqyfrqc.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\eedbfu.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\evlclokc.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\fpwmalqc.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\fvquct.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\ptpiyc.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\pwydnlsf.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\rirfsjlq.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\spajerrg.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\zsnfft.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{5AE435D6-F1F2-47C9-A9D3-3966BDB6FE5F}\RP1140\A0074747.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{5AE435D6-F1F2-47C9-A9D3-3966BDB6FE5F}\RP1142\A0074826.dll (Trojan.Vundo) -> Quarantined and deleted successfully.


now should i re-enable teatimer, avg and adaware?

Also, which of the programs that you had me use should i keep on my computer and continue to use occasionally?

thanks a million- computer seems to be working quite well.

[pskelley]

Thanks for returning your information and the feedback, the HJT log looks much better, please leave TeaTimer diabled a while longer so we don't have to deal with it during the next steps.

1) Remove combofix from the computer like this:

Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png

2) Clean the System Restore files like this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

3) Update MBAM and scan the system, there is no need to post a clean scan result.

4) Right click the icon for AVG in System Tray and choose Open AVG User Interface.

*Click on Update now, allow AVG to download and install any new updates.

* Click on Computer Scanner then choose "Scan whole computer", this takes a round one hour on the computer I am using now.

* Near the bottom above the words "The scan is complete" choose "Export overview to file"

* Choose Desktop and give it a name you will recognize like AVG Scan Results, then choose SAVE.

* Close results and close the Interface.

* Copy and paste the contents of that file unless it is clean, then just let me know. Please include a fresh HijackThis log for me to view.

Thanks...Phil

[7philip7]

Okay, malwarebytes did not find anything new. AVG found a few tracking cookies that were easily removed but i inculded the log just in case. And finally here is another HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:20:58 AM, on 11/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: (no name) - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: hp psc 2000 Series.lnk.disabled
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.att.net
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqna/downloads/msxml4.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} -
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} -
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{AFFAB720-66B3-4607-BBB5-2B70108D3B46}: NameServer = 68.94.156.1,68.94.157.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: nnNHbXNd - C:\WINDOWS\
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - Unknown owner - C:\Program Files\Symantec AntiVirus\SavRoam.exe (file missing)
O23 - Service: Cisco Systems, Inc. STC Agent (STCAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe

--
End of file - 5992 bytes

AVG:
Scan "Scan whole computer" was finished.
Infections found:;"0"
Infected objects removed or healed:;"0"
Not removed or healed:;"0"
Spyware found:;"0"
Spyware removed:;"0"
Not removed:;"0"
Warnings count:;"12"
Information count:;"0"
Scan started:;"Friday, November 21, 2008, 9:26:30 AM"
Scan finished:;"Friday, November 21, 2008, 11:17:03 AM (1 hour(s) 50 minute(s) 33 second(s))"
Total object scanned:;"740197"
User who launched the scan:;"Em"

Warnings
File;"Infection";"Result"
C:\Documents and Settings\Em\Cookies\em@ad.yieldmanager[2].txt;"Found Tracking cookie.Yieldmanager";"Potentially dangerous object"
C:\Documents and Settings\Em\Cookies\em@ad.yieldmanager[2].txt:\ad.yieldmanager.com.539b0606;"Found Tracking cookie.Yieldmanager";"Potentially dangerous object"
C:\Documents and Settings\Em\Cookies\em@ad.yieldmanager[2].txt:\ad.yieldmanager.com.830b6f08;"Found Tracking cookie.Yieldmanager";"Potentially dangerous object"
C:\Documents and Settings\Em\Cookies\em@ad.yieldmanager[2].txt:\ad.yieldmanager.com.8a47878;"Found Tracking cookie.Yieldmanager";"Potentially dangerous object"
C:\Documents and Settings\Em\Cookies\em@ad.yieldmanager[2].txt:\ad.yieldmanager.com.b68f2b7b;"Found Tracking cookie.Yieldmanager";"Potentially dangerous object"
C:\Documents and Settings\Em\Cookies\em@ad.yieldmanager[2].txt:\ad.yieldmanager.com.e762f029;"Found Tracking cookie.Yieldmanager";"Potentially dangerous object"
C:\Documents and Settings\Em\Cookies\em@ad.yieldmanager[2].txt:\ad.yieldmanager.com.ff92306;"Found Tracking cookie.Yieldmanager";"Potentially dangerous object"
C:\Documents and Settings\Em\Cookies\em@revsci[2].txt;"Found Tracking cookie.Revsci";"Potentially dangerous object"
C:\Documents and Settings\Em\Cookies\em@revsci[2].txt:\revsci.net.44927ec;"Found Tracking cookie.Revsci";"Potentially dangerous object"
C:\Documents and Settings\Em\Cookies\em@revsci[2].txt:\revsci.net.2df99d79;"Found Tracking cookie.Revsci";"Potentially dangerous object"
C:\Documents and Settings\Em\Cookies\em@revsci[2].txt:\revsci.net.55564293;"Found Tracking cookie.Revsci";"Potentially dangerous object"
C:\Documents and Settings\Em\Cookies\em@revsci[2].txt:\revsci.net.e9dbeb91;"Found Tracking cookie.Revsci";"Potentially dangerous object"

Please let me know if I should do anything further and also if you could comment on which programs I should keep around for protection i would appreciate it.

Thanks

[pskelley]

TeaTimer memory has returned a lot of junk to the HJT log, you have to be able to see that?

Follow these directions:

We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
* Run Spybot-S&D in Advanced Mode.
* If it is not already set to do this Go to the Mode menu select "Advanced Mode"
* On the left hand side, Click on Tools
* Then click on the Resident Icon in the List
* Uncheck "Resident TeaTimer" and OK any prompts.
* Restart your computer.

http://downloads.subratam.org/ResetTeaTimer.bat <<< right click the link and choose "Save target as...
Download ResetTeaTimer.bat to the Desktop
Double click ResetTeaTimer.bat
to remove all entries set by TeaTimer (and preventing TeaTimer to restore them upon reactivation).

Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: (no name) - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} -
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} -
O20 - Winlogon Notify: nnNHbXNd - C:\WINDOWS\

Close all programs but HJT and all browser windows, then click on "Fix Checked"

Restart the computer and make sure those items are gone, then you can enable TeaTimer and check again. If they return, uninstall Spybot S&D completely, Restart and then reinstall Spybot S&D 1.6.

The items AVG located should have been deleted or sent to the virus vault. Those are cookies and if you return to the website that placed them, it will place them again. If you want control of cookies, see this information:
http://www.mvps.org/winhelp2002/cookies.htm
http://www.microsoft.com/windows/ie/using/howto/privacy/config.mspx

The information is also available for Firefox if needed.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/miekiemoes/Links.html