here's my hijackthis log....thank-you.

[firerooster]

Logfile of HijackThis v1.99.1
Scan saved at 2:32:52 PM, on 11/14/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bell\Security Manager\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe
C:\Program Files\Bell\Security Manager\Rps.exe
C:\WINDOWS\System32\regsvr32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICAA.EXE
C:\Program Files\PIXELA\ImageMixer for HDD Camcorder\IMx3Launcher.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Bell\Sympatico Security Advisor\SSAComHandler.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Personal Vault\VaultClientUpgrade.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\explorer.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.ca/nwshp?hl=en&tab=wn
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Sympatico
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SSA.exe] "C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe" /AUTORUN
O4 - HKLM\..\Run: [Sympatico Security Manager] "C:\Program Files\Bell\Security Manager\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Bell\Security Manager\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [prunnet] "C:\WINDOWS\system32\prun.exe"
O4 - HKLM\..\Run: [qvqrqpdzkbpc] C:\WINDOWS\System32\regsvr32.exe /s "C:\WINDOWS\system32\rtuhwvvirayizpn.dll"
O4 - HKLM\..\Run: [7caf86ba] rundll32.exe "C:\WINDOWS\system32\wdrtyupq.dll",b
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [EPSON Stylus CX4400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICAA.EXE /FU "C:\WINDOWS\TEMP\E_S127.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [prunnet] "C:\WINDOWS\system32\prun.exe"
O4 - Global Startup: ImageMixer for HDD Camcorder.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-3/MyFunCardsFWBInitialSetup1.0.1.0.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://bl115fd.blu115.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1199130812593
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: zedawu.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Sympatico Security Manager (Radialpoint Security Services) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\RpsSecurityAware.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Sympatico Security Manager Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
O23 - Service: Sympatico Security Manager Firewall (RP_FWS) - Bell Sympatico - C:\Program Files\Bell\Security Manager\Fws.exe
O23 - Service: Personal Vault Upgrade Service (VaultClientUpgrade) - BELL - C:\Program Files\Personal Vault\VaultClientUpgrade.exe

[firerooster]

I'm unable to get my automatic updates on, error 1058. also, I keep getting vundo!!

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Make sure you read and follow the directions, anything else will slow the process and waste both of our time. I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
The junk can be tough to remove, so do not expect fast or easy.

Posting additional comments or logs before a volunteer responds, can push you back instead of forward, because your thread ends up with a newer date. Also, helpers may think you are already being assisted because of the post count.
You need to read the directions, they are posted above and pinned (sticky) to the top of this forum. You have posted an out of date HJT log.

1) Post an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.

2) The correct HJT log following these directions:
Download Trend Micro Hijack This™ to your Desktop
http://download.bleepingcomputer.com/hijackthis/HJTInstall.exe
Doubleclick the HJTInstall.exe to start it.
By default it will install HijackThis in the Program Files\Trendmicro folder and create a desktop shortcut.
HijackThis will open after install. Press the Scan button below.
This will start the scan and open a log.
Copy and paste the contents of the log in your next reply.

Thanks

[firerooster]

when I click on save list, it disappears without giving me a chance to save it to the desktop and it's not in the hjt folder.

[firerooster]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:55:35 PM, on 11/15/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bell\Security Manager\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\LTMSG.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe
C:\Program Files\Bell\Security Manager\Rps.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\regsvr32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICAA.EXE
C:\Program Files\PIXELA\ImageMixer for HDD Camcorder\IMx3Launcher.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Personal Vault\VaultClientUpgrade.exe
C:\Program Files\Bell\Sympatico Security Advisor\SSAComHandler.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.ca/nwshp?hl=en&tab=wn
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Sympatico
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SSA.exe] "C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe" /AUTORUN
O4 - HKLM\..\Run: [Sympatico Security Manager] "C:\Program Files\Bell\Security Manager\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Bell\Security Manager\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [prunnet] "C:\WINDOWS\system32\prun.exe"
O4 - HKLM\..\Run: [qvqrqpdzkbpc] C:\WINDOWS\System32\regsvr32.exe /s "C:\WINDOWS\system32\rtuhwvvirayizpn.dll"
O4 - HKLM\..\Run: [7caf86ba] rundll32.exe "C:\WINDOWS\system32\iksajbtj.dll",b
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [EPSON Stylus CX4400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICAA.EXE /FU "C:\WINDOWS\TEMP\E_S127.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [prunnet] "C:\WINDOWS\system32\prun.exe"
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe"
O4 - HKLM\..\Policies\Explorer\Run: [Lsass Service] C:\Documents and Settings\Doug\Application Data\Microsoft\Windows\lsass.exe
O4 - HKUS\S-1-5-18\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" (User 'Default user')
O4 - Global Startup: ImageMixer for HDD Camcorder.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-3/MyFunCardsFWBInitialSetup1.0.1.0.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://bl115fd.blu115.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1199130812593
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs: nrljyr.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Sympatico Security Manager (Radialpoint Security Services) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\RpsSecurityAware.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Sympatico Security Manager Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
O23 - Service: Sympatico Security Manager Firewall (RP_FWS) - Bell Sympatico - C:\Program Files\Bell\Security Manager\Fws.exe
O23 - Service: Personal Vault Upgrade Service (VaultClientUpgrade) - BELL - C:\Program Files\Personal Vault\VaultClientUpgrade.exe

--
End of file - 10739 bytes

[pskelley]

Uninstall list: those are pretty simple instructions, maybe this picture will help:
http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

These are all common tools and proceedures that are used a lot. You must read the directions and follow them exactly as posted or the tools are not going to work.

Security Manager <<< what does Bell supply you with?

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

Download ComboFix from one of these locations:

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link (http://www.bleepingcomputer.com/forums/topic114351.html) for programs that need to be disabled and instruction on how to disable them.
Remember to re-enable them when we're done.


Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


http://i24.photobucket.com/albums/c30/ken545/RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

http://i24.photobucket.com/albums/c30/ken545/whatnext.jpg

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Tutorial if needed
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Thanks

[firerooster]

Bell gives me security manager which has an anti-virus and spyware program.

below is the combofix log and new hjt log. everything seems a lot better right now!

ComboFix 08-11-14.01 - Doug 2008-11-15 23:26:13.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.588 [GMT -8:00]
Running from: c:\documents and settings\Doug\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\Doug\LOCALS~1\Temp\snapsnet.exe
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\documents and settings\Doug\Application Data\gadcom
c:\documents and settings\Doug\Application Data\gadcom\gadcom.exe
c:\documents and settings\Doug\Local Settings\Temporary Internet Files\fbk.sts
c:\program files\FunWebProducts
c:\temp\1cb
c:\temp\1cb\syscheck.log
c:\windows\system32\av.dat
c:\windows\system32\bjxogmfk.dll
c:\windows\system32\btkbugqy.dll
c:\windows\system32\cbXNHXQI.dll
c:\windows\system32\drivers\tdssserv.sys
c:\windows\system32\fdpamqqe.dll
c:\windows\system32\fewktbyq.ini
c:\windows\system32\fnaxaoth.dll
c:\windows\system32\fplnjiqf.dll
c:\windows\system32\hinhuuap.dll
c:\windows\system32\idiwxeeb.dll
c:\windows\system32\iksajbtj.dll
c:\windows\system32\IQXHNXbc.ini
c:\windows\system32\IQXHNXbc.ini2
c:\windows\system32\jtbjaski.ini
c:\windows\system32\kqhiaagi.ini
c:\windows\system32\MSINET.oca
c:\windows\system32\nrljyr.dll
c:\windows\system32\pac.txt
c:\windows\system32\pjumndwv.dll
c:\windows\system32\qpuytrdw.ini
c:\windows\system32\qybtkwef.dll
c:\windows\system32\rdumfq.dll
c:\windows\system32\ugcovcmw.dll
c:\windows\system32\vmlppn.dll
c:\windows\system32\vwdnmujp.ini
c:\windows\system32\yayASkij.dll
c:\windows\system32\yfvlcp.dll
c:\windows\system32\yqgubktb.ini
c:\windows\system32\yrlnzb.dll
c:\windows\system32\zedawu.dll
c:\windows\system32\zlxuiy.dll
c:\windows\Tasks\hhksodwn.job
E:\Autorun.inf

----- BITS: Possible infected sites -----

hxxp://77.74.48.101
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_TDSSSERV.SYS
-------\Service_TDSSserv.sys


((((((((((((((((((((((((( Files Created from 2008-10-16 to 2008-11-16 )))))))))))))))))))))))))))))))
.

2008-11-15 16:54 . 2008-11-15 16:54 <DIR> d-------- c:\program files\Trend Micro
2008-11-15 14:28 . 2008-11-15 14:28 250 --a------ c:\windows\gmer.ini
2008-11-15 12:12 . 2008-11-15 12:12 <DIR> d-------- c:\program files\Windows Defender
2008-11-13 17:35 . 2008-11-13 17:35 73,728 --a------ c:\windows\system32\TDSSxfum.dll
2008-11-13 17:35 . 2008-11-13 17:38 2,276 --a------ c:\windows\system32\TDSSlxwp.dll
2008-11-13 17:35 . 2008-11-13 17:38 527 --a------ c:\windows\system32\TDSSosvd.dat
2008-11-13 17:34 . 2008-11-13 17:35 35,840 --a------ c:\windows\system32\TDSSoiqh.dll
2008-11-12 16:06 . 2008-11-12 16:06 13,560 --ah----- c:\windows\system32\mlfcache.dat
2008-11-12 05:33 . 2008-11-12 05:33 <DIR> d-------- c:\program files\Xvid
2008-11-12 05:33 . 2008-04-27 10:35 180,224 --a------ c:\windows\system32\xvidvfw.dll
2008-11-12 05:33 . 2007-06-28 18:55 77,824 --a------ c:\windows\system32\xvid.ax
2008-11-11 21:47 . 2008-11-11 21:47 79,094 --a------ c:\windows\system32\yhnnesgevye.exe
2008-11-11 21:46 . 2008-11-11 21:46 <DIR> d-------- c:\windows\system32\vc1
2008-11-11 21:46 . 2008-11-11 21:46 <DIR> d-------- c:\windows\system32\up3
2008-11-11 21:46 . 2008-11-11 21:46 <DIR> d-------- c:\windows\system32\RS
2008-11-11 21:46 . 2008-11-11 21:47 <DIR> d-------- c:\windows\system32\ce2
2008-11-11 21:38 . 2008-11-11 21:38 60,928 --ahs---- c:\windows\system32\opnMdbAS.dll
2008-11-11 21:37 . 2008-11-11 21:37 <DIR> d-------- c:\windows\system32\QI19
2008-11-11 21:37 . 2008-11-11 21:47 <DIR> d-------- c:\temp\NT32
2008-11-11 21:37 . 2008-11-15 23:26 <DIR> d-------- C:\Temp
2008-11-11 21:37 . 2008-11-14 17:14 <DIR> d-------- c:\program files\mIRC
2008-11-11 21:37 . 2008-11-14 18:16 <DIR> d-------- c:\documents and settings\Doug\Application Data\mIRC
2008-10-26 09:22 . 2008-10-26 09:22 800 --a------ c:\windows\system32\PDBootState
2008-10-23 12:22 . 2008-10-15 08:34 337,408 -----c--- c:\windows\system32\dllcache\netapi32.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-15 19:50 --------- d-----w c:\program files\Apple Software Update
2008-11-14 01:22 --------- d-----w c:\program files\Common Files\Scanner
2008-10-29 00:30 --------- d-----w c:\documents and settings\Doug\Application Data\MSN6
2008-10-21 20:13 --------- d-----w c:\program files\Microsoft Silverlight
2008-10-14 15:39 171,520 ----a-w c:\windows\system32\rtuhwvvirayizpn.dll
2008-09-29 21:44 --------- d-----w c:\program files\Raxco
2008-09-29 21:43 53,192 ----a-w c:\windows\system32\drivers\rp_skt32.sys
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-08-26 07:24 826,368 ----a-w c:\windows\system32\wininet.dll
2008-02-03 20:33 24,192 ----a-w c:\documents and settings\Doug\usbsermptxp.sys
2008-02-03 20:33 22,768 ----a-w c:\documents and settings\Doug\usbsermpt.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{E12E2C5E-1CE9-E765-2966-CEE7A65A5338}]
2008-10-14 07:39 171520 --a------ c:\windows\system32\rtuhwvvirayizpn.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"RoboForm"="c:\program files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2008-05-17 160592]
"EPSON Stylus CX4400 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATICAA.EXE" [2007-03-01 180736]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"IndexCleaner"="c:\program files\Bell\Security Manager\IdxClnR.exe" [2008-03-10 61168]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2006-11-23 56928]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2006-12-05 54832]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-01 153136]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-01-31 385024]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-02-19 267048]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 144784]
"SSA.exe"="c:\program files\Bell\Sympatico Security Advisor\SSA.exe" [2007-03-27 2061816]
"Sympatico Security Manager"="c:\program files\Bell\Security Manager\Rps.exe" [2008-03-10 311024]
"-FreedomNeedsReboot"="c:\program files\Bell\Security Manager\ZkRunOnceR.exe" [2008-03-10 13552]
"qvqrqpdzkbpc"="c:\windows\system32\rtuhwvvirayizpn.dll" [2008-10-14 171520]
"LTMSG"="LTMSG.exe" [2003-07-14 c:\windows\ltmsg.exe]
"AtiPTA"="Atiptaxx.exe" [2001-10-10 c:\windows\system32\atiptaxx.exe]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"IndexCleaner"="c:\program files\Bell\Security Manager\IdxClnR.exe" [2008-03-10 61168]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"RoboForm"="c:\program files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2008-05-17 160592]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
ImageMixer for HDD Camcorder.lnk - c:\program files\PIXELA\ImageMixer for HDD Camcorder\IMx3Launcher.exe [2008-04-23 1871872]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=yfvlcp.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
--a------ 2008-04-13 16:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\mIRC\\mirc.exe"=

R2 VaultClientUpgrade;Personal Vault Upgrade Service;c:\program files\Personal Vault\VaultClientUpgrade.exe [2008-03-07 53248]
S1 ati2mpad;ati2mpad;c:\windows\system32\DRIVERS\ati2mpad.sys [2002-02-18 303360]
S2 AtiBt829;ATI WDM Bt829 Video;c:\windows\system32\DRIVERS\atinbtxx.sys [2001-12-21 57856]
S2 ATITVAUDIO;ATI WDM TV Audio;c:\windows\system32\DRIVERS\atinsnxx.sys [2001-12-21 28672]
S2 ATIXBAR;ATI WDM Audio Video Crossbar;c:\windows\system32\DRIVERS\atinxbxx.sys [2001-12-21 31744]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys []
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys []
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\DRIVERS\motodrv.sys []
S3 Radialpoint Security Services;Sympatico Security Manager;"c:\program files\Bell\Security Manager\RpsSecurityAware.exe" [2008-03-10 67824]
.
Contents of the 'Scheduled Tasks' folder

2008-11-15 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2008-11-16 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 11:20]

2008-11-16 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 19:20]
.
- - - - ORPHANS REMOVED - - - -

BHO-{0C88C019-7B55-4539-BF3C-1CF0B2B1A4C5} - c:\windows\system32\cbXNHXQI.dll
BHO-{77f37207-e5a7-41af-9e27-5c80c673ca33} - c:\windows\system32\yfvlcp.dll
BHO-{9E91EF7B-6846-45C3-A8AB-67CF7C900783} - c:\windows\system32\yayASkij.dll
HKCU-Run-prunnet - c:\windows\system32\prun.exe
HKCU-Run-P2kAutostart - (no file)
HKLM-Run-prunnet - c:\windows\system32\prun.exe
HKLM-Run-7caf86ba - c:\windows\system32\pjumndwv.dll
HKLM-Explorer_Run-Lsass Service - c:\documents and settings\Doug\Application Data\Microsoft\Windows\lsass.exe
ShellExecuteHooks-{9E91EF7B-6846-45C3-A8AB-67CF7C900783} - c:\windows\system32\yayASkij.dll



**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-15 23:38:55
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run
Lsass Service = c:\documents and settings\Doug\Application Data\Microsoft\Windows\lsass.exe????????????????????????????????????????????????????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Windows Defender\MsMpEng.exe
c:\program files\Bell\Security Manager\Fws.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\Authentium\AntiVirus\dvpapi.exe
c:\program files\Raxco\PerfectDisk\PDAgent.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
c:\program files\Raxco\PerfectDisk\PDEngine.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Bell\Security Manager\rpsupdaterR.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2008-11-15 23:47:03 - machine was rebooted
ComboFix-quarantined-files.txt 2008-11-16 07:46:52

Pre-Run: 25,643,495,424 bytes free
Post-Run: 25,929,699,328 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
e:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

213 --- E O F --- 2008-10-24 04:34:34

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:07:43 AM, on 11/16/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bell\Security Manager\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PIXELA\ImageMixer for HDD Camcorder\IMx3Launcher.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Personal Vault\VaultClientUpgrade.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Bell\Security Manager\RPS.exe
C:\Program Files\Bell\Sympatico Security Advisor\SSAComHandler.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\System32\regsvr32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.ca/nwshp?hl=en&tab=wn
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: netupbanner browser enhancer - {E12E2C5E-1CE9-E765-2966-CEE7A65A5338} - C:\WINDOWS\system32\rtuhwvvirayizpn.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SSA.exe] "C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe" /AUTORUN
O4 - HKLM\..\Run: [Sympatico Security Manager] "C:\Program Files\Bell\Security Manager\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Bell\Security Manager\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [qvqrqpdzkbpc] C:\WINDOWS\System32\regsvr32.exe /s "C:\WINDOWS\system32\rtuhwvvirayizpn.dll"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [EPSON Stylus CX4400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICAA.EXE /FU "C:\WINDOWS\TEMP\E_S127.tmp" /EF "HKCU"
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe"
O4 - HKUS\S-1-5-18\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" (User 'Default user')
O4 - Global Startup: ImageMixer for HDD Camcorder.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://bl115fd.blu115.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1199130812593
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs: yfvlcp.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Sympatico Security Manager (Radialpoint Security Services) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\RpsSecurityAware.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Sympatico Security Manager Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
O23 - Service: Sympatico Security Manager Firewall (RP_FWS) - Bell Sympatico - C:\Program Files\Bell\Security Manager\Fws.exe
O23 - Service: Personal Vault Upgrade Service (VaultClientUpgrade) - BELL - C:\Program Files\Personal Vault\VaultClientUpgrade.exe

--
End of file - 10338 bytes

[pskelley]

Thanks for returning your information and the feedback. I still need to view the uninstall list, now that much of the infection has been removed, give those instructions another try and post that log.

Please read and follow the directions carefully and in the numbered order.

1) Windows Defender
Click on "Tools"
Click on "General Settings"
Scroll down to "Real-time protection options"
Uncheck "Turn on Real-time protection (recommended)"
Click "Save"
Make sure to turn your protection back on when you finish.

2) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

3) Open notepad and copy/paste the text in the codebox below into it:


File::
C:\WINDOWS\system32\rtuhwvvirayizpn.dll
c:\windows\system32\TDSSxfum.dll
c:\windows\system32\TDSSlxwp.dll
c:\windows\system32\TDSSosvd.dat
c:\windows\system32\TDSSoiqh.dll
c:\windows\system32\yhnnesgevye.exe
c:\windows\system32\opnMdbAS.dll

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=-

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{E12E2C5E-1CE9-E765-2966-CEE7A65A5338}]

Save this as CFScript

http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

Referring to the picture above, drag CFScript into ComboFix.exe.

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log. (wait until you finish to post the logs)

4) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

(these may be gone, removed by CFScript?)

O2 - BHO: netupbanner browser enhancer - {E12E2C5E-1CE9-E765-2966-CEE7A65A5338} - C:\WINDOWS\system32\rtuhwvvirayizpn.dll
O4 - HKLM\..\Run: [qvqrqpdzkbpc] C:\WINDOWS\System32\regsvr32.exe /s "C:\WINDOWS\system32\rtuhwvvirayizpn.dll"
O20 - AppInit_DLLs: yfvlcp.dll

Close all programs but HJT and all browser windows, then click on "Fix Checked"

5) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

6) Download Malwarebytes' Anti-Malware to your Desktop
http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post the log from CFScript, the log from MBAM and a new HJT log.

How is the computer running.

Thanks

[firerooster]

here are the logs requested.

Malwarebytes' Anti-Malware 1.30
Database version: 1402
Windows 5.1.2600 Service Pack 3

11/16/2008 2:58:52 PM
mbam-log-2008-11-16 (14-58-52).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 110714
Time elapsed: 44 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 25

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instbndlkeyldr (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Qoobox\Quarantine\C\Documents and Settings\Doug\Application Data\gadcom\gadcom.exe.vir () -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\DOCUME~1\Doug\LOCALS~1\Temp\snapsnet.exe.vir (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\fdpamqqe.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\idiwxeeb.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\iksajbtj.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\nrljyr.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\opnMdbAS.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\pjumndwv.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\TDSSoiqh.dll.vir (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\TDSSxfum.dll.vir (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\yayASkij.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\WINDOWS\system32\yfvlcp.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D5FF0C3B-FA93-4239-9911-650086CA842E}\RP3\A0001278.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D5FF0C3B-FA93-4239-9911-650086CA842E}\RP3\A0001268.exe () -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D5FF0C3B-FA93-4239-9911-650086CA842E}\RP3\A0001272.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D5FF0C3B-FA93-4239-9911-650086CA842E}\RP3\A0001277.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D5FF0C3B-FA93-4239-9911-650086CA842E}\RP3\A0001281.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D5FF0C3B-FA93-4239-9911-650086CA842E}\RP3\A0001282.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D5FF0C3B-FA93-4239-9911-650086CA842E}\RP3\A0001289.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D5FF0C3B-FA93-4239-9911-650086CA842E}\RP3\A0001290.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D5FF0C3B-FA93-4239-9911-650086CA842E}\RP6\A0001407.dll (Adware.Rotator) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D5FF0C3B-FA93-4239-9911-650086CA842E}\RP8\A0001524.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D5FF0C3B-FA93-4239-9911-650086CA842E}\RP8\A0001526.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{D5FF0C3B-FA93-4239-9911-650086CA842E}\RP8\A0001527.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\QI19\QI191065.exe (Trojan.Downloader) -> Quarantined and deleted successfully.

ComboFix 08-11-14.01 - Doug 2008-11-16 13:44:46.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.678 [GMT -8:00]
Running from: c:\documents and settings\Doug\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Doug\Desktop\CFScript.txt
* Created a new restore point

FILE ::
c:\windows\system32\opnMdbAS.dll
c:\windows\system32\rtuhwvvirayizpn.dll
c:\windows\system32\TDSSlxwp.dll
c:\windows\system32\TDSSoiqh.dll
c:\windows\system32\TDSSosvd.dat
c:\windows\system32\TDSSxfum.dll
c:\windows\system32\yhnnesgevye.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\opnMdbAS.dll
c:\windows\system32\TDSSlxwp.dll
c:\windows\system32\TDSSoiqh.dll
c:\windows\system32\TDSSosvd.dat
c:\windows\system32\TDSSxfum.dll
c:\windows\system32\yhnnesgevye.exe

.
((((((((((((((((((((((((( Files Created from 2008-10-16 to 2008-11-16 )))))))))))))))))))))))))))))))
.

2008-11-15 23:47 . 2008-09-04 09:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll
2008-11-15 23:47 . 2008-10-24 03:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-15 16:54 . 2008-11-15 16:54 <DIR> d-------- c:\program files\Trend Micro
2008-11-15 14:28 . 2008-11-15 14:28 250 --a------ c:\windows\gmer.ini
2008-11-15 12:12 . 2008-11-15 12:12 <DIR> d-------- c:\program files\Windows Defender
2008-11-12 16:06 . 2008-11-12 16:06 13,560 --ah----- c:\windows\system32\mlfcache.dat
2008-11-12 05:33 . 2008-11-12 05:33 <DIR> d-------- c:\program files\Xvid
2008-11-12 05:33 . 2008-04-27 10:35 180,224 --a------ c:\windows\system32\xvidvfw.dll
2008-11-12 05:33 . 2007-06-28 18:55 77,824 --a------ c:\windows\system32\xvid.ax
2008-11-11 21:46 . 2008-11-11 21:46 <DIR> d-------- c:\windows\system32\vc1
2008-11-11 21:46 . 2008-11-11 21:46 <DIR> d-------- c:\windows\system32\up3
2008-11-11 21:46 . 2008-11-11 21:46 <DIR> d-------- c:\windows\system32\RS
2008-11-11 21:46 . 2008-11-11 21:47 <DIR> d-------- c:\windows\system32\ce2
2008-11-11 21:37 . 2008-11-11 21:37 <DIR> d-------- c:\windows\system32\QI19
2008-11-11 21:37 . 2008-11-11 21:47 <DIR> d-------- c:\temp\NT32
2008-11-11 21:37 . 2008-11-15 23:26 <DIR> d-------- C:\Temp
2008-11-11 21:37 . 2008-11-14 17:14 <DIR> d-------- c:\program files\mIRC
2008-11-11 21:37 . 2008-11-14 18:16 <DIR> d-------- c:\documents and settings\Doug\Application Data\mIRC
2008-10-26 09:22 . 2008-10-26 09:22 800 --a------ c:\windows\system32\PDBootState
2008-10-23 12:22 . 2008-10-15 08:34 337,408 -----c--- c:\windows\system32\dllcache\netapi32.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-15 19:50 --------- d-----w c:\program files\Apple Software Update
2008-11-14 01:22 --------- d-----w c:\program files\Common Files\Scanner
2008-10-29 00:30 --------- d-----w c:\documents and settings\Doug\Application Data\MSN6
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-21 20:13 --------- d-----w c:\program files\Microsoft Silverlight
2008-10-01 00:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2008-09-29 21:44 --------- d-----w c:\program files\Raxco
2008-09-29 21:43 53,192 ----a-w c:\windows\system32\drivers\rp_skt32.sys
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-09-10 01:14 1,307,648 ----a-w c:\windows\system32\msxml6.dll
2008-09-04 17:15 1,106,944 ----a-w c:\windows\system32\msxml3.dll
2008-08-26 07:24 826,368 ----a-w c:\windows\system32\wininet.dll
2008-02-03 20:33 24,192 ----a-w c:\documents and settings\Doug\usbsermptxp.sys
2008-02-03 20:33 22,768 ----a-w c:\documents and settings\Doug\usbsermpt.sys
.

((((((((((((((((((((((((((((( snapshot@2008-11-15_23.46.23.10 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-10-24 11:21:09 455,296 ------w c:\windows\Driver Cache\i386\mrxsmb.sys
+ 2008-11-16 07:55:50 32,768 ----a-r c:\windows\Installer\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}\icon.exe
- 2008-04-14 00:12:01 1,306,624 -c----w c:\windows\system32\dllcache\msxml6.dll
+ 2008-09-10 01:14:56 1,307,648 -c----w c:\windows\system32\dllcache\msxml6.dll
- 2007-11-30 11:18:51 17,272 ----a-w c:\windows\system32\spmsg.dll
+ 2008-07-08 13:02:01 17,272 ------w c:\windows\system32\spmsg.dll
+ 2008-10-01 00:42:08 1,286,152 ----a-w c:\windows\WinSxS\x86_Microsoft.MSXML2_6bd6b9abf345378f_4.20.9870.0_x-ww_a32d74cf\msxml4.dll
+ 2008-10-01 00:45:12 91,656 ----a-w c:\windows\WinSxS\x86_Microsoft.MSXML2R_6bd6b9abf345378f_4.1.1.0_x-ww_2a41bceb\msxml4r.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"RoboForm"="c:\program files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2008-05-17 160592]
"EPSON Stylus CX4400 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATICAA.EXE" [2007-03-01 180736]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2006-11-23 56928]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2006-12-05 54832]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-01 153136]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-01-31 385024]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-02-19 267048]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 144784]
"SSA.exe"="c:\program files\Bell\Sympatico Security Advisor\SSA.exe" [2007-03-27 2061816]
"Sympatico Security Manager"="c:\program files\Bell\Security Manager\Rps.exe" [2008-03-10 311024]
"-FreedomNeedsReboot"="c:\program files\Bell\Security Manager\ZkRunOnceR.exe" [2008-03-10 13552]
"LTMSG"="LTMSG.exe" [2003-07-14 c:\windows\ltmsg.exe]
"AtiPTA"="Atiptaxx.exe" [2001-10-10 c:\windows\system32\atiptaxx.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"RoboForm"="c:\program files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2008-05-17 160592]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
ImageMixer for HDD Camcorder.lnk - c:\program files\PIXELA\ImageMixer for HDD Camcorder\IMx3Launcher.exe [2008-04-23 1871872]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
--a------ 2008-04-13 16:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\mIRC\\mirc.exe"=

R2 VaultClientUpgrade;Personal Vault Upgrade Service;c:\program files\Personal Vault\VaultClientUpgrade.exe [2008-03-07 53248]
S1 ati2mpad;ati2mpad;c:\windows\system32\DRIVERS\ati2mpad.sys [2002-02-18 303360]
S2 AtiBt829;ATI WDM Bt829 Video;c:\windows\system32\DRIVERS\atinbtxx.sys [2001-12-21 57856]
S2 ATITVAUDIO;ATI WDM TV Audio;c:\windows\system32\DRIVERS\atinsnxx.sys [2001-12-21 28672]
S2 ATIXBAR;ATI WDM Audio Video Crossbar;c:\windows\system32\DRIVERS\atinxbxx.sys [2001-12-21 31744]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys []
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys []
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\DRIVERS\motodrv.sys []
S3 Radialpoint Security Services;Sympatico Security Manager;"c:\program files\Bell\Security Manager\RpsSecurityAware.exe" [2008-03-10 67824]
.
Contents of the 'Scheduled Tasks' folder

2008-11-15 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2008-11-16 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 11:20]

2008-11-16 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 19:20]
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-16 13:46:10
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-11-16 13:47:55
ComboFix-quarantined-files.txt 2008-11-16 21:47:45
ComboFix2.txt 2008-11-16 07:47:04

Pre-Run: 25,783,664,640 bytes free
Post-Run: 25,776,070,656 bytes free

145 --- E O F --- 2008-11-16 07:59:54

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:03:04 PM, on 11/16/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bell\Security Manager\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\PIXELA\ImageMixer for HDD Camcorder\IMx3Launcher.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Personal Vault\VaultClientUpgrade.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.ca/nwshp?hl=en&tab=wn
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [SSA.exe] "C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe" /AUTORUN
O4 - HKLM\..\Run: [Sympatico Security Manager] "C:\Program Files\Bell\Security Manager\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Bell\Security Manager\ZkRunOnceR.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [EPSON Stylus CX4400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICAA.EXE /FU "C:\WINDOWS\TEMP\E_S127.tmp" /EF "HKCU"
O4 - HKUS\S-1-5-18\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" (User 'Default user')
O4 - Global Startup: ImageMixer for HDD Camcorder.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://bl115fd.blu115.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1199130812593
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Sympatico Security Manager (Radialpoint Security Services) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\RpsSecurityAware.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Sympatico Security Manager Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
O23 - Service: Sympatico Security Manager Firewall (RP_FWS) - Bell Sympatico - C:\Program Files\Bell\Security Manager\Fws.exe
O23 - Service: Personal Vault Upgrade Service (VaultClientUpgrade) - BELL - C:\Program Files\Personal Vault\VaultClientUpgrade.exe

--
End of file - 9974 bytes

Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Photoshop CS3
Adobe Reader 8.1.2
Adobe Setup
Adobe Setup
Adobe Setup
Adobe Shockwave Player 11
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
AI RoboForm (All Users)
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression 6
ArcSoft Print Creations
ATI - Software Uninstall Utility
ATI Display Driver
Authentium AntiVirus SDK - 2
Bonjour
EPSON CX4400 Series User's Guide
EPSON Printer Software
EPSON Scan
EPSON Stylus CX4400 Series Scanner Driver Update
EPSON Web-To-Page
FastStone Image Viewer 3.5
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Password Safe v3.1
ImageMixer for HDD Camcorder
iTunes
Java(TM) 6 Update 5
Malwarebytes' Anti-Malware
Map Button (Windows Live Toolbar)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Motorola Driver Installation
MSN
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Nero 7 Essentials
neroxml
OneCare Advisor (Windows Live Toolbar)
PDF Settings
PerfectDisk
Popup Blocker (Windows Live Toolbar)
PowerDVD
PowerProducer
PPSDKRedistributables
QuickTime
RON Tool Netupbanner
RPS Ad Blocker
RPS AntiFraud
RPS AntiSpyware
RPS AntiVirus
RPS App Detector
RPS AsRealtime
RPS Backup
RPS Burn
RPS Diagnostic Utility
RPS Firewall
RPS ParentalControl
RPS Performance Tool
RPS PopupBlocker
RPS Privacy Manager
RPS RpsCore
RPS Security Cleanup
RPS Zip
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Smart Menus (Windows Live Toolbar)
Sympatico Security Advisor 1.5.11
Sympatico Security Manager
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Upgrade
Upgrade (C:\Program Files\Upgrade\)
VCRedistSetup
Windows Defender
Windows Live Favorites for Windows Live Toolbar
Windows Live Messenger
Windows Live Outlook Toolbar (Windows Live Toolbar)
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver
Xvid 1.1.3 final uninstall

thanks for all the help, I appreciate it.

[pskelley]

Thanks for returning your information and the feedback. Stick with me, we have more to do.

Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.

Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested: https://psi.secunia.com/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Reader 8.1.2 <<< out of date and being exploited, see this:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://www.filehippo.com/download_adobe_reader/
Foxit Reader 2.3 for Windows <<< much smaller tool if you are interested.
http://www.foxitsoftware.com/pdf/rd_intro.php

Java(TM) 6 Update 5 <<< out of date, see this information:
http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php

Remove combofix from the computer like this:

Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

http://i189.photobucket.com/albums/z176/EPL47/CF_Cleanup.png

Clean the System Restore files like this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.

Update the antivirus and scan the system, to be sure it is running right and scanning clean. If you have problems with the program, contact tech support for instructions. If all is well at this point, let me know and I will close this topic.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/miekiemoes/Links.html

[firerooster]

the computers working great. thanks for all the usefull info, it'll take me a couple of days to get through it. There was one curious thing that happened. when I uninstalled combo fix, my anti-virus shut down. I turned it back on and it seems to be working. I'll do a full scan with it later.

I'm not quite sure how I found this site, but I'm glad I did. Take Care! :)