can't remove FunWeb and Virtumonde [Archive]

View Full Version : can't remove FunWeb and Virtumonde

whitecollar

2008-11-17, 19:31

I can't remove FunWeb, even after rebooting and performing scan/fix. In addition, Virtumonde looks like it has been fixed, but it reappears as a problem when a new scan is performed.

Thanks for any help you can provide.

--- Search result list ---
Hint of the Day: Click the bar at the right of this to see more information! ()

FunWebProducts: [SBI $3BBA6817] Program directory (Directory, fixing failed)
C:\Documents and Settings\User 1\Application Data\FunWebProducts\

FunWebProducts: [SBI $FBB42E4D] Program directory (Directory, fixing failed)
C:\Documents and Settings\User 1\Application Data\FunWebProducts\Data\

Virtumonde: [SBI $FD08B4B7] Configuration file (File, fixed)
C:\WINDOWS\system32\SDMWDJjl.ini2

Virtumonde: [SBI $2A2DCEAC] Configuration file (File, fixed)
C:\WINDOWS\system32\SDMWDJjl.ini

Virtumonde.dll: [SBI $B554B1DA] Browser helper object (Registry key, fixed)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3B0C665F-56A1-45E8-B6A9-E480C49F4974}

Virtumonde.dll: [SBI $B554B1DA] Class ID (Registry key, fixed)
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3B0C665F-56A1-45E8-B6A9-E480C49F4974}

Virtumonde.prx: [SBI $4399E5A0] Autorun settings (bca16f8b) (Registry value, fixed)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\bca16f8b

DoubleClick: Tracking cookie (Internet Explorer: User 1) (Cookie, fixed)

--- Spybot - Search & Destroy version: 1.6.0 (build: 20080707) ---

2008-07-07 blindman.exe (1.0.0.8)
2008-07-07 SDFiles.exe (1.6.0.4)
2008-07-07 SDMain.exe (1.0.0.6)
2008-07-07 SDShred.exe (1.0.2.3)
2008-07-07 SDUpdate.exe (1.6.0.8)
2008-07-07 SDWinSec.exe (1.0.0.12)
2008-07-07 SpybotSD.exe (1.6.0.30)
2008-09-16 TeaTimer.exe (1.6.3.25)
2008-11-16 unins000.exe (51.49.0.0)
2008-07-07 Update.exe (1.6.0.7)
2008-10-22 advcheck.dll (1.6.2.13)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2008-09-15 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2008-10-22 Tools.dll (2.1.6.8)
2008-11-04 Includes\Adware.sbi (*)
2008-11-11 Includes\AdwareC.sbi (*)
2008-06-03 Includes\Cookies.sbi (*)
2008-09-02 Includes\Dialer.sbi (*)
2008-09-09 Includes\DialerC.sbi (*)
2008-07-23 Includes\HeavyDuty.sbi (*)
2008-09-02 Includes\Hijackers.sbi (*)
2008-10-28 Includes\HijackersC.sbi (*)
2008-09-09 Includes\Keyloggers.sbi (*)
2008-11-11 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2008-11-12 Includes\Malware.sbi (*)
2008-11-12 Includes\MalwareC.sbi (*)
2008-11-03 Includes\PUPS.sbi (*)
2008-11-11 Includes\PUPSC.sbi (*)
2007-11-07 Includes\Revision.sbi (*)
2008-06-18 Includes\Security.sbi (*)
2008-10-23 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2008-11-04 Includes\Spyware.sbi (*)
2008-11-11 Includes\SpywareC.sbi (*)
2008-06-03 Includes\Tracks.uti
2008-11-04 Includes\Trojans.sbi (*)
2008-11-11 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll

--- System information ---
Windows XP (Build: 2600) Service Pack 3 (5.1.2600)
/ .NETFramework / 1.0: Microsoft .NET Framework 1.0 Hotfix (KB887998)
/ .NETFramework / 1.0: Microsoft .NET Framework 1.0 Hotfix (KB930494)
/ .NETFramework / 1.0: Microsoft .NET Framework 1.0 Service Pack 3
/ .NETFramework / 1.1: Microsoft .NET Framework 1.1 Hotfix (KB928366)
/ .NETFramework / 1.1: Microsoft .NET Framework 1.1 Service Pack 1 (KB867460)
/ Media Center 2005 / SP4: Update Rollup 2 for Windows XP Media Center Edition 2005
/ MSXML4SP2: FIX: ASP stops responding when calling Response.Redirect to another server using msxml4 sp2
/ MSXML4SP2: Security update for MSXML4 SP2 (KB936181)
/ MSXML4SP2: Security update for MSXML4 SP2 (KB954430)
/ Windows / SP1: Microsoft Internationalized Domain Names Mitigation APIs
/ Windows / SP1: Microsoft National Language Support Downlevel APIs
/ Windows Media Player 10: Security Update for Windows Media Player 10 (KB911565)
/ Windows Media Player 10: Update for Windows Media Player 10 (KB913800)
/ Windows Media Player 10: Security Update for Windows Media Player 10 (KB917734)
/ Windows Media Player 10: Update for Windows Media Player 10 (KB926251)
/ Windows Media Player 10: Security Update for Windows Media Player 10 (KB936782)
/ Windows Media Player 10 / SP0: Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
/ Windows Media Player 6.4: Security Update for Windows Media Player 6.4 (KB925398)
/ Windows XP: Security Update for Windows XP (KB923689)
/ Windows XP: Security Update for Windows XP (KB941569)
/ Windows XP / SP0: Security Update for Windows Internet Explorer 7 (KB928090)
/ Windows XP / SP0: Security Update for Windows Internet Explorer 7 (KB929969)
/ Windows XP / SP0: Security Update for Windows Internet Explorer 7 (KB931768)
/ Windows XP / SP0: Security Update for Windows Internet Explorer 7 (KB933566)
/ Windows XP / SP0: Security Update for Windows Internet Explorer 7 (KB937143)
/ Windows XP / SP0: Security Update for Windows Internet Explorer 7 (KB938127)
/ Windows XP / SP0: Security Update for Windows Internet Explorer 7 (KB939653)
/ Windows XP / SP0: Security Update for Windows Internet Explorer 7 (KB942615)
/ Windows XP / SP0: Security Update for Windows Internet Explorer 7 (KB944533)
/ Windows XP / SP0: Hotfix for Windows Internet Explorer 7 (KB947864)
/ Windows XP / SP0: Security Update for Windows Internet Explorer 7 (KB950759)
/ Windows XP / SP0: Security Update for Windows Internet Explorer 7 (KB953838)
/ Windows XP / SP0: Security Update for Windows Internet Explorer 7 (KB956390)
/ Windows XP / SP3: Windows XP Service Pack 3
/ Windows XP / SP4: Security Update for Windows XP (KB938464)
/ Windows XP / SP4: Security Update for Windows XP (KB946648)
/ Windows XP / SP4: Security Update for Windows XP (KB950760)
/ Windows XP / SP4: Security Update for Windows XP (KB950762)
/ Windows XP / SP4: Security Update for Windows XP (KB950974)
/ Windows XP / SP4: Security Update for Windows XP (KB951066)
/ Windows XP / SP4: Update for Windows XP (KB951072-v2)
/ Windows XP / SP4: Security Update for Windows XP (KB951376)
/ Windows XP / SP4: Security Update for Windows XP (KB951376-v2)
/ Windows XP / SP4: Security Update for Windows XP (KB951698)
/ Windows XP / SP4: Security Update for Windows XP (KB951748)
/ Windows XP / SP4: Update for Windows XP (KB951978)
/ Windows XP / SP4: Hotfix for Windows XP (KB952287)
/ Windows XP / SP4: Security Update for Windows XP (KB952954)
/ Windows XP / SP4: Security Update for Windows XP (KB953839)
/ Windows XP / SP4: Security Update for Windows XP (KB954211)
/ Windows XP / SP4: Security Update for Windows XP (KB954459)
/ Windows XP / SP4: Security Update for Windows XP (KB955069)
/ Windows XP / SP4: Security Update for Windows XP (KB956391)
/ Windows XP / SP4: Security Update for Windows XP (KB956803)
/ Windows XP / SP4: Security Update for Windows XP (KB956841)
/ Windows XP / SP4: Security Update for Windows XP (KB957095)
/ Windows XP / SP4: Security Update for Windows XP (KB957097)
/ Windows XP / SP4: Security Update for Windows XP (KB958644)
/ Windows XP OOB / SP10: High Definition Audio Driver Package - KB835221

--- Startup entries list ---
Located: HK_LM:Run,
command:
file:
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: HK_LM:Run, bca16f8b
command: rundll32.exe "C:\WINDOWS\system32\xnxbligc.dll",b
file: C:\WINDOWS\system32\xnxbligc.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: HK_LM:Run, brastk
command: C:\WINDOWS\system32\brastk.exe
file: C:\WINDOWS\system32\brastk.exe
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: HK_LM:Run, Corel Photo Downloader
command: C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
file: C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
size: 106496
MD5: 3241525EC39DD14312A193CADBF70F75

Located: HK_LM:Run, DellSupportCenter
command: "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
file: C:\Program Files\Dell Support Center\bin\sprtcmd.exe
size: 206064
MD5: 3917664C26B4344768C288BBA6FEFCB6

Located: HK_LM:Run, DLA
command: C:\WINDOWS\System32\DLA\DLACTRLW.EXE
file: C:\WINDOWS\System32\DLA\DLACTRLW.EXE
size: 122940
MD5: CEFD0E35B35AFD9D1C2FEC9AF81AFDB8

Located: HK_LM:Run, DLCDCATS
command: rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16
file: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll
size: 69632
MD5: 46B7A9C45B7A53AD924B3F077312080F

Located: HK_LM:Run, dlcdmon.exe
command: "C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe"
file: C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe
size: 430080
MD5: D5FE428FCDD7665144FB180591844E3C

Located: HK_LM:Run, DMXLauncher
command: C:\Program Files\Dell\Media Experience\DMXLauncher.exe
file: C:\Program Files\Dell\Media Experience\DMXLauncher.exe
size: 94208
MD5: C24B51FAF9BAAEF67C484D60866693B1

Located: HK_LM:Run, dscactivate
command: "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
file: C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe
size: 16384
MD5: 267B3A856E9F4DB1CABD4E6DB71E07D2

Located: HK_LM:Run, eFax 4.1
command: "C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe" /R
file: C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe
size: 107008
MD5: F51142F227299AC35C1D1D5E22C4AA8D

Located: HK_LM:Run, ehTray
command: C:\WINDOWS\ehome\ehtray.exe
file: C:\WINDOWS\ehome\ehtray.exe
size: 67584
MD5: 7E48B4958C131E9643DDCD2E7CA3FE9F

Located: HK_LM:Run, IAAnotif
command: C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
file: C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
size: 139264
MD5: 6CA4CC14FDA11978617057E73D588475

Located: HK_LM:Run, igfxhkcmd
command: C:\WINDOWS\system32\hkcmd.exe
file: C:\WINDOWS\system32\hkcmd.exe
size: 77824
MD5: 82ADC58B63E069AC4641A33EA9841E54

Located: HK_LM:Run, igfxpers
command: C:\WINDOWS\system32\igfxpers.exe
file: C:\WINDOWS\system32\igfxpers.exe
size: 114688
MD5: A0E2FFB7B0FCE82AA3BCC3105306C45C

Located: HK_LM:Run, igfxtray
command: C:\WINDOWS\system32\igfxtray.exe
file: C:\WINDOWS\system32\igfxtray.exe
size: 94208
MD5: 5656D65A9A9F1E3D68D64A350CFF1732

Located: HK_LM:Run, ISUSPM Startup
command: "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
file: c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
size: 218032
MD5: 43D083268A0919F3527A2837390BAF63

Located: HK_LM:Run, ISUSScheduler
command: "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
file: C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
size: 86960
MD5: BD935D4F16C3B49AD58F6071A0AFFCF4

Located: HK_LM:Run, iTunesHelper
command: "C:\Program Files\iTunes\iTunesHelper.exe"
file: C:\Program Files\iTunes\iTunesHelper.exe
size: 267048
MD5: 020B109C1D515879C04A36D6BCA949B8

Located: HK_LM:Run, MemoryCardManager
command: "C:\Program Files\Dell Photo AIO Printer 944\memcard.exe"
file: C:\Program Files\Dell Photo AIO Printer 944\memcard.exe
size: 282624
MD5: 470E4F72AACE75A02A00A597535AFEBB

Located: HK_LM:Run, pccguide.exe
command: "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
file: C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
size: 823362
MD5: 1DA0FDF5EE35C39145D464F06DC798AE

Located: HK_LM:Run, QuickTime Task
command: "C:\Program Files\QuickTime\qttask.exe" -atboottime
file: C:\Program Files\QuickTime\qttask.exe
size: 385024
MD5: BAFCF6CF19CE4882039C52DFA17BE35F

Located: HK_LM:Run, RealTray
command: C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
file: C:\Program Files\Real\RealPlayer\RealPlay.exe
size: 26112
MD5: 849D97FE4CC09CFC2772D10F641E1BAF

Located: HK_LM:Run, RoxWatchTray
command: "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
file: C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
size: 236016
MD5: B1FB1C4396A9D0FB074D8E90369F5129

Located: HK_LM:Run, SunJavaUpdateSched
command: "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
file: C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
size: 144784
MD5: 6AB4C021FBD36DC6764924C312428D97

Located: HK_LM:RunOnce, SpybotSnD
command: "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
file: C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
size: 4891472
MD5: 3B1B5D09D3C9C4CD39D4DB06ED7A0855

Located: HK_CU:Run, swg
where: .DEFAULT...
command: C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
file: C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
size: 171448
MD5: 0FA44EA8B03ABA3E1D240B5A333D8E6A

Located: HK_CU:Run, ctfmon.exe
where: PE_C_ADMINISTRATOR...
command: C:\WINDOWS\system32\ctfmon.exe
file: C:\WINDOWS\system32\ctfmon.exe
size: 15360
MD5: 5F1D5F88303D4A4DBC8E5F97BA967CC3

Located: HK_CU:Run, DellSupport
where: PE_C_ADMINISTRATOR...
command: "C:\Program Files\DellSupport\DSAgnt.exe" /startup
file: C:\Program Files\DellSupport\DSAgnt.exe
size: 460784
MD5: B75FDBF14073D72C50624CC8338DD534

Located: HK_CU:Run, OE_OEM
where: PE_C_ADMINISTRATOR...
command: "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
file: C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
size: 176201
MD5: 929B93FCC12782E01345657369759E7D

Located: HK_CU:Run, brastk
where: S-1-5-21-3214794134-1675838973-2878519189-1007...
command: C:\WINDOWS\system32\brastk.exe
file: C:\WINDOWS\system32\brastk.exe
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: HK_CU:Run, ctfmon.exe
where: S-1-5-21-3214794134-1675838973-2878519189-1007...
command: C:\WINDOWS\system32\ctfmon.exe
file: C:\WINDOWS\system32\ctfmon.exe
size: 15360
MD5: 5F1D5F88303D4A4DBC8E5F97BA967CC3

Located: HK_CU:Run, DellSupport
where: S-1-5-21-3214794134-1675838973-2878519189-1007...
command: "C:\Program Files\DellSupport\DSAgnt.exe" /startup
file: C:\Program Files\DellSupport\DSAgnt.exe
size: 460784
MD5: B75FDBF14073D72C50624CC8338DD534

Located: HK_CU:Run, DellSupportCenter
where: S-1-5-21-3214794134-1675838973-2878519189-1007...
command: "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
file: C:\Program Files\Dell Support Center\bin\sprtcmd.exe
size: 206064
MD5: 3917664C26B4344768C288BBA6FEFCB6

Located: HK_CU:Run, ISUSPM
where: S-1-5-21-3214794134-1675838973-2878519189-1007...
command: "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
file: C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
size: 218032
MD5: 43D083268A0919F3527A2837390BAF63

Located: HK_CU:Run, OE_OEM
where: S-1-5-21-3214794134-1675838973-2878519189-1007...
command: "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
file: C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
size: 176201
MD5: 929B93FCC12782E01345657369759E7D

Located: HK_CU:Run, SpybotSD TeaTimer
where: S-1-5-21-3214794134-1675838973-2878519189-1007...
command: C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
file: C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
size: 1833296
MD5: 63B3FF83B87AFCEBA89CED54695DA0F6

Located: HK_CU:Run, updateMgr
where: S-1-5-21-3214794134-1675838973-2878519189-1007...
command: "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
file: C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe
size: 313472
MD5: 43F3F6D33C793089A7C32B45DA16094B

Located: HK_CU:Run, Upromise
where: S-1-5-21-3214794134-1675838973-2878519189-1007...
command: C:\Program Files\Upromise\Upromise.exe
file: C:\Program Files\Upromise\Upromise.exe
size: 536576
MD5: 64C435FB233883541754F14E04E3768B

Located: HK_CU:Run, Upromise Tray
where: S-1-5-21-3214794134-1675838973-2878519189-1007...
command: C:\Program Files\Upromise\UpromiseTray.exe
file: C:\Program Files\Upromise\UpromiseTray.exe
size: 167936
MD5: 60BEA56B8BA863B3B4884B89AF73B977

Located: HK_CU:Run, Upromise Update
where: S-1-5-21-3214794134-1675838973-2878519189-1007...
command: C:\Program Files\Upromise\UpromiseUa.exe
file: C:\Program Files\Upromise\UpromiseUa.exe
size: 172032
MD5: AFC0391D66CCDD072D27C744DB048F4D

Located: HK_CU:Run, swg
where: S-1-5-18...
command: C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
file: C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
size: 171448
MD5: 0FA44EA8B03ABA3E1D240B5A333D8E6A

Located: Startup (common), Adobe Reader Speed Launch.lnk
where: C:\Documents and Settings\All Users\Start Menu\Programs\Startup...
command: C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
file: C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
size: 29696
MD5: 43362B96870CE8649F4F2EC893DA93F0

Located: Startup (common), Desktop Manager.lnk
where: C:\Documents and Settings\All Users\Start Menu\Programs\Startup...
command: C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
file: C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
size: 1447184
MD5: 8E26AFF3A7535271E0250D33BBBE11E7

Located: Startup (common), Digital Line Detect.lnk
where: C:\Documents and Settings\All Users\Start Menu\Programs\Startup...
command: C:\Program Files\Digital Line Detect\DLG.exe
file: C:\Program Files\Digital Line Detect\DLG.exe
size: 24576
MD5: B66E56733E2CD6A10FDA5919625FBF46

Located: Startup (common), eFax 4.1.lnk
where: C:\Documents and Settings\All Users\Start Menu\Programs\Startup...
command: C:\Program Files\eFax Messenger 4.1\J2GTray.exe
file: C:\Program Files\eFax Messenger 4.1\J2GTray.exe
size: 513024
MD5: B2B1773A75FBF183633B739699C70EF1

Located: Startup (common), LUMIX Simple Viewer.lnk
where: C:\Documents and Settings\All Users\Start Menu\Programs\Startup...
command: C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
file: C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
size: 57344
MD5: 8C678CB1A61DA9503D0856FDF68CA7C7

Located: Startup (common), NkbMonitor.exe.lnk
where: C:\Documents and Settings\All Users\Start Menu\Programs\Startup...
command: C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
file: C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
size: 118784
MD5: 4AD639E7F84A4EA958AFBA2624B659F3

Located: Startup (common), QuickBooks Update Agent.lnk
where: C:\Documents and Settings\All Users\Start Menu\Programs\Startup...
command: C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
file: C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
size: 972064
MD5: 1A2EC9FB378AF13623D3A03CB8AE56E1

Located: Startup (user), OpenOffice.org 2.4.lnk
where: C:\Documents and Settings\User 1\Start Menu\Programs\Startup...
command: C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
file: C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
size: 393216
MD5: F5CECCFE0CF964B209DCAB226D4C1DE3

Located: WinLogon, crypt32chain
command: crypt32.dll
file: crypt32.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, cryptnet
command: cryptnet.dll
file: cryptnet.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, cscdll
command: cscdll.dll
file: cscdll.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, dimsntfy
command: %SystemRoot%\System32\dimsntfy.dll
file: %SystemRoot%\System32\dimsntfy.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, GoToAssist
command: C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
file: C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
size: 10792
MD5: 3D6FD4FFDE6DE32C34DC280D0BE781C2

Located: WinLogon, igfxcui
command: igfxdev.dll
file: igfxdev.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, khfETmli
command: khfETmli.dll
file: khfETmli.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, ScCertProp
command: wlnotify.dll
file: wlnotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, Schedule
command: wlnotify.dll
file: wlnotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, sclgntfy
command: sclgntfy.dll
file: sclgntfy.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, SensLogn
command: WlNotify.dll
file: WlNotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, termsrv
command: wlnotify.dll
file: wlnotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, WgaLogon
command: WgaLogon.dll
file: WgaLogon.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

Located: WinLogon, wlballoon
command: wlnotify.dll
file: wlnotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!

--- Browser helper object list ---
{02478D38-C3F9-4EFB-9B51-7695ECA05670} (&Yahoo! Toolbar Helper)
location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
BHO name:
CLSID name: &Yahoo! Toolbar Helper
description: Yahoo Companion!
classification: Legitimate
known filename: Ycomp*_*_*_*.dll
info link: http://companion.yahoo.com/
info source: TonyKlein
Path: C:\Program Files\Yahoo!\Companion\Installs\cpn0\
Long name: yt.dll
Short name:
Date (created): 7/28/2008 5:46:28 AM
Date (last access): 11/17/2008 9:59:12 AM
Date (last write): 7/28/2008 5:46:28 AM
Filesize: 882416
Attributes: archive
MD5: 6A2E0E49A4F2A9DF3E6293E37E7486BD
CRC32: F6C7B4F3
Version: 2008.7.28.1

{3B0C665F-56A1-45E8-B6A9-E480C49F4974} ()
location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
BHO name:
CLSID name:
Path: C:\WINDOWS\system32\
Long name: ljJDWMDS.dll
Short name:
Date (created): 11/16/2008 4:05:46 PM
Date (last access): 11/17/2008 10:15:58 AM
Date (last write): 11/16/2008 4:05:52 PM
Filesize: 313856
Attributes: archive
MD5: 3EBA48F1549DA45A2BA6BDB318B30F92
CRC32: D0149E94

{53707962-6F74-2D53-2644-206D7942484F} (Spybot-S&D IE Protection)
location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
BHO name:
CLSID name: Spybot-S&D IE Protection
description: Spybot-S&D IE Browser plugin
classification: Legitimate
known filename: SDhelper.dll
info link: http://spybot.eon.net.au/
info source: Patrick M. Kolla
Path: C:\Program Files\Spybot - Search & Destroy\
Long name: SDHelper.dll
Short name:
Date (created): 11/16/2008 8:21:54 PM
Date (last access): 11/17/2008 12:03:54 PM
Date (last write): 9/15/2008 2:25:44 PM
Filesize: 1562960
Attributes: readonly hidden sysfile archive
MD5: 35F73F1936BDE91F1B6995510A61E7A8
CRC32: BE6A5D15
Version: 1.6.2.14

{A63E645F-13BD-45ED-B15F-6E8C1BD57279} ()
location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
BHO name:
CLSID name:
Path: C:\WINDOWS\system32\
Long name: khfETmli.dll
Short name:
Date (created): 11/16/2008 3:54:50 PM
Date (last access): 11/17/2008 10:16:02 AM
Date (last write): 11/16/2008 3:54:50 PM
Filesize: 25600
Attributes: archive
MD5: AB9D3D1631092C0197E5C93CC595844A
CRC32: 16F9B563

--- ActiveX list ---
{02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control)
DPF name:
CLSID name: Microsoft Office Template and Media Control
Installer: C:\WINDOWS\Downloaded Program Files\ieawsdc.inf
Codebase: http://office.microsoft.com/templates/ieawsdc.cab
description:
classification: Legitimate
known filename: IEAWSDC.DLL
info link:
info source: Safer Networking Ltd.
Path: C:\PROGRA~1\MICROS~2\OFFICE11\
Long name: IEAWSDC.DLL
Short name:
Date (created): 4/19/2007 1:10:30 PM
Date (last access): 11/17/2008 10:09:16 AM
Date (last write): 4/19/2007 1:10:30 PM
Filesize: 116576
Attributes: archive
MD5: 31BF943E4485A004F6594A7417BA32FB
CRC32: 4CD2E460
Version: 12.0.6027.0

{17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool)
DPF name:
CLSID name: Windows Genuine Advantage Validation Tool
Installer: C:\WINDOWS\Downloaded Program Files\LegitCheckControl.inf
Codebase: http://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
description:
classification: Legitimate
known filename: LegitCheckControl.DLL
info link:
info source: Safer Networking Ltd.
Path: C:\WINDOWS\system32\
Long name: LegitCheckControl.dll
Short name: LEGITC~1.DLL
Date (created): 6/19/2006 3:19:42 PM
Date (last access): 11/17/2008 10:09:16 AM
Date (last write): 4/24/2007 10:32:06 AM
Filesize: 1485696
Attributes:
MD5: F41FA54CD85AF8AACF8C7E084F6742F4
CRC32: 6328586B
Version: 1.7.36.0

{2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control)
DPF name:
CLSID name: DownloadManager Control
Installer: C:\WINDOWS\Downloaded Program Files\DownloadManagerV2.inf
Codebase: http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.0.6.4.cab
description:
classification: Legitimate
known filename: DOWNLO~1.OCX
info link:
info source: Safer Networking Ltd.
Path: C:\WINDOWS\DOWNLO~1\
Long name: DownloadManagerV2.ocx
Short name: DOWNLO~1.OCX
Date (created): 9/1/2006 12:06:54 PM
Date (last access): 11/17/2008 10:09:16 AM
Date (last write): 9/1/2006 12:06:54 PM
Filesize: 397312
Attributes: archive
MD5: D697349606076091FDA54004E425F020
CRC32: 55E6FC52
Version: 2.0.6.4

{30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support)
DPF name:
CLSID name: Installation Support
Installer:
Codebase: C:\Program Files\Yahoo!\Common\Yinsthelper.dll
description: Yahoo! Installation helper
classification: Legitimate
known filename: %SystemRoot%\Downloaded Program Files\yinsthelper.dll
info link:
info source: Patrick M. Kolla
Path: C:\Program Files\Yahoo!\Common\
Long name: YInstHelper.dll
Short name: YINSTH~1.DLL
Date (created): 11/28/2007 4:55:58 PM
Date (last access): 11/12/2008 3:06:18 AM
Date (last write): 11/28/2007 4:55:58 PM
Filesize: 211744
Attributes: archive
MD5: 48FF0FA1CAB4AD6ACEF9027F34090880
CRC32: 284355E3
Version: 2007.11.28.1

{6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class)
DPF name:
CLSID name: MUWebControl Class
Installer: C:\WINDOWS\Downloaded Program Files\muweb.inf
Codebase: http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166457819578
description:
classification: Legitimate
known filename: muweb.dll
info link:
info source: Safer Networking Ltd.
Path: C:\WINDOWS\system32\
Long name: muweb.dll
Short name:
Date (created): 5/26/2005 4:19:32 AM
Date (last access): 11/17/2008 9:43:42 AM
Date (last write): 7/18/2008 9:07:32 PM
Filesize: 210976
Attributes: archive
MD5: C5F2BE2C84D119CCE6DB901EA49D1528
CRC32: D65E48EB
Version: 7.2.6001.784

{8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0)
DPF name: Java Runtime Environment 1.6.0
CLSID name: Java Plug-in 1.6.0_07
Installer:
Codebase: http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
description: Sun Java
classification: Legitimate
known filename: %PROGRAM FILES%\JabaSoft\JRE\*\Bin\npjava131.dll
info link:
info source: Patrick M. Kolla
Path: C:\Program Files\Java\jre1.6.0_07\bin\
Long name: npjpi160_07.dll
Short name: NPJPI1~1.DLL
Date (created): 6/10/2008 1:32:34 AM
Date (last access): 11/16/2008 3:56:02 PM
Date (last write): 6/10/2008 3:27:02 AM
Filesize: 132496
Attributes: archive
MD5: 7C83A2809E13950359189767AC9D5DB8
CRC32: 925C2A88
Version: 6.0.70.6

{8FFBE65D-2C9C-4669-84BD-5829DC0B603C} ()
DPF name:
CLSID name:
Installer: C:\WINDOWS\Downloaded Program Files\erma.inf
Codebase: http://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
description:
classification: Open for discussion
known filename:
info link:
info source: Safer Networking Ltd.

{9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist))
DPF name:
CLSID name: Microsoft RDP Client Control (redist)
Installer: C:\WINDOWS\Downloaded Program Files\msrdp.inf
Codebase: http://tsweb.radiantsystems.com/msrdp.cab
description:
classification: Legitimate
known filename: msrdp.ocx
info link:
info source: Safer Networking Ltd.
Path: C:\WINDOWS\DOWNLO~1\
Long name: msrdp.ocx
Short name:
Date (created): 8/10/2002 4:16:46 AM
Date (last access): 11/17/2008 10:09:16 AM
Date (last write): 8/10/2002 4:16:46 AM
Filesize: 600064
Attributes: archive
MD5: 84BDD594488DB17884B8E826768D5759
CRC32: 4A97BB11
Version: 5.1.2600.1095

{A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class)
DPF name:
CLSID name: FujifilmUploader Class
Installer: C:\WINDOWS\Downloaded Program Files\FujifilmUploadClient.inf
Codebase: http://www.samsphotoclub.com/upload/FujifilmUploadClient.cab
description:
classification: Legitimate
known filename: FujifilmUploadClient.dll
info link:
info source: Safer Networking Ltd.
Path: C:\WINDOWS\Downloaded Program Files\
Long name: FujifilmUploadClient.dll
Short name: FUJIFI~1.DLL
Date (created): 4/19/2005 1:54:24 PM
Date (last access): 11/17/2008 10:09:16 AM
Date (last write): 4/19/2005 1:54:24 PM
Filesize: 3014656
Attributes: archive
MD5: D84D02D67D7C44D5E5F21345154257F7
CRC32: 61F52B24
Version: 1.0.0.0

{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.6.0)
DPF name: Java Runtime Environment 1.6.0
CLSID name: Java Plug-in 1.6.0_01
Installer:
Codebase: http://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
description:
classification: Legitimate
known filename: npjpi160_01.dll
info link:
info source: Safer Networking Ltd.
Path: C:\Program Files\Java\jre1.6.0_01\bin\
Long name: npjpi160_01.dll
Short name: NPJPI1~1.DLL
Date (created): 3/14/2007 1:04:46 AM
Date (last access): 11/12/2008 3:06:18 AM
Date (last write): 3/14/2007 2:43:42 AM
Filesize: 132760
Attributes: archive
MD5: F112FB2FD2EF66D439799E3F834DF000
CRC32: D2B09219
Version: 6.0.0.6

{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.6.0)
DPF name: Java Runtime Environment 1.6.0
CLSID name: Java Plug-in 1.6.0_02
Installer:
Codebase: http://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
description:
classification: Legitimate
known filename: npjpi160_02.dll
info link:
info source: Safer Networking Ltd.
Path: C:\Program Files\Java\jre1.6.0_02\bin\
Long name: npjpi160_02.dll
Short name: NPJPI1~1.DLL
Date (created): 7/12/2007 1:22:38 AM
Date (last access): 11/12/2008 3:06:18 AM
Date (last write): 7/12/2007 3:00:36 AM
Filesize: 132496
Attributes: archive
MD5: E3811F1A1C5063C941EC0E2766C3EA39
CRC32: AEFD3747
Version: 6.0.20.6

{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} (Java Runtime Environment 1.6.0)
DPF name: Java Runtime Environment 1.6.0
CLSID name: Java Plug-in 1.6.0_04
Installer:
Codebase: http://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
Path: C:\Program Files\Java\jre1.6.0_04\bin\
Long name: npjpi160_04.dll
Short name: NPJPI1~1.DLL
Date (created): 12/14/2007 12:59:16 AM
Date (last access): 11/12/2008 3:05:24 AM
Date (last write): 12/14/2007 2:42:38 AM
Filesize: 132496
Attributes: archive
MD5: 58A1C3B13CC79E76F66CA6F8FED3B36A
CRC32: A4EACB48
Version: 6.0.40.12

{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} (Java Runtime Environment 1.6.0)
DPF name: Java Runtime Environment 1.6.0
CLSID name: Java Plug-in 1.6.0_05
Installer:
Codebase: http://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
Path: C:\Program Files\Java\jre1.6.0_05\bin\
Long name: npjpi160_05.dll
Short name: NPJPI1~1.DLL
Date (created): 2/22/2008 1:33:32 AM
Date (last access): 11/12/2008 3:06:18 AM
Date (last write): 2/22/2008 3:25:20 AM
Filesize: 132496
Attributes: archive
MD5: 4FDFB86D78994BD71CBB779A7809E9CD
CRC32: 5A0EB880
Version: 6.0.50.13

{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} (Java Runtime Environment 1.6.0)
DPF name: Java Runtime Environment 1.6.0
CLSID name: Java Plug-in 1.6.0_07
Installer:
Codebase: http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Path: C:\Program Files\Java\jre1.6.0_07\bin\
Long name: npjpi160_07.dll
Short name: NPJPI1~1.DLL
Date (created): 6/10/2008 1:32:34 AM
Date (last access): 11/17/2008 12:06:16 PM
Date (last write): 6/10/2008 3:27:02 AM
Filesize: 132496
Attributes: archive
MD5: 7C83A2809E13950359189767AC9D5DB8
CRC32: 925C2A88
Version: 6.0.70.6

{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Runtime Environment 1.6.0)
DPF name: Java Runtime Environment 1.6.0
CLSID name: Java Plug-in 1.6.0_07
Installer:
Codebase: http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
description:
classification: Legitimate
known filename: npjpi150_06.dll
info link:
info source: Safer Networking Ltd.
Path: C:\Program Files\Java\jre1.6.0_07\bin\
Long name: npjpi160_07.dll
Short name: NPJPI1~1.DLL
Date (created): 6/10/2008 1:32:34 AM
Date (last access): 11/17/2008 12:06:16 PM
Date (last write): 6/10/2008 3:27:02 AM
Filesize: 132496
Attributes: archive
MD5: 7C83A2809E13950359189767AC9D5DB8
CRC32: 925C2A88
Version: 6.0.70.6

{D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object)
DPF name:
CLSID name: Shockwave Flash Object
Installer: C:\WINDOWS\Downloaded Program Files\swflash.inf
Codebase: http://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
description: Macromedia Shockwave Flash Player
classification: Legitimate
known filename:
info link:
info source: Patrick M. Kolla
Path: C:\WINDOWS\system32\Macromed\Flash\
Long name: Flash9f.ocx
Short name:
Date (created): 3/24/2008 9:32:42 PM
Date (last access): 11/17/2008 9:53:12 AM
Date (last write): 3/24/2008 9:32:42 PM
Filesize: 2991488
Attributes: readonly archive
MD5: 48FDF435B8595604E54125B321924510
CRC32: 12335E29
Version: 9.0.124.0

{E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control)
DPF name:
CLSID name: Dell PC Checkup Installer Control
Installer: C:\WINDOWS\Downloaded Program Files\gtdownde_110.inf
Codebase: http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab
description:
classification: Legitimate
known filename: GTDownDE_87.ocx
info link:
info source: Safer Networking Ltd.
Path: C:\WINDOWS\system32\
Long name: gtdownde_110.ocx
Short name: GTDOWN~1.OCX
Date (created): 11/25/2004 1:15:00 PM
Date (last access): 11/15/2008 9:14:24 PM
Date (last write): 11/25/2004 1:15:00 PM
Filesize: 184320
Attributes:
MD5: D05E2AB470D3C1A88635A54A14FE5D76
CRC32: 1B7FFDAE
Version: 1.0.0.110

{FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control)
DPF name:
CLSID name: DownloadManager Control
Installer: C:\WINDOWS\Downloaded Program Files\CONFLICT.1\DownloadManagerV2.inf
Codebase: http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.7.cab
description:
classification: Open for discussion
known filename: DOWNLO~1.OCX
info link:
info source: Safer Networking Ltd.
Path: C:\WINDOWS\DOWNLO~1\CONFLICT.1\
Long name: DownloadManagerV2.ocx
Short name: DOWNLO~1.OCX
Date (created): 7/3/2007 2:42:50 AM
Date (last access): 11/17/2008 10:09:16 AM
Date (last write): 7/3/2007 2:42:50 AM
Filesize: 528384
Attributes: archive
MD5: 9BC2DE3598417B158E196884AEA6584A
CRC32: 5F82CAAD
Version: 2.2.1.7

--- Process list ---
PID: 0 ( 0) [System]
PID: 904 ( 4) \SystemRoot\System32\smss.exe
size: 50688
PID: 952 ( 904) \??\C:\WINDOWS\system32\csrss.exe
size: 6144
PID: 976 ( 904) \??\C:\WINDOWS\system32\winlogon.exe
size: 507904
PID: 1020 ( 976) C:\WINDOWS\system32\services.exe
size: 108544
MD5: 0E776ED5F7CC9F94299E70461B7B8185
PID: 1032 ( 976) C:\WINDOWS\system32\lsass.exe
size: 13312
MD5: BF2466B3E18E970D8A976FB95FC1CA85
PID: 1332 (1020) C:\WINDOWS\system32\svchost.exe
size: 14336
MD5: 27C6D03BCDB8CFEB96B716F3D8BE3E18
PID: 1384 (1020) C:\WINDOWS\system32\svchost.exe
size: 14336
MD5: 27C6D03BCDB8CFEB96B716F3D8BE3E18
PID: 1528 (1020) C:\WINDOWS\System32\svchost.exe
size: 14336
MD5: 27C6D03BCDB8CFEB96B716F3D8BE3E18
PID: 1612 (1020) C:\WINDOWS\system32\svchost.exe
size: 14336
MD5: 27C6D03BCDB8CFEB96B716F3D8BE3E18
PID: 1864 (1020) C:\WINDOWS\system32\svchost.exe
size: 14336
MD5: 27C6D03BCDB8CFEB96B716F3D8BE3E18
PID: 2012 (1020) C:\WINDOWS\system32\spoolsv.exe
size: 57856
MD5: D8E14A61ACC1D4A6CD0D38AEBAC7FA3B
PID: 496 ( 432) C:\WINDOWS\Explorer.EXE
size: 1033728
MD5: 12896823FB95BFB3DC9B46BCAEDC9923
PID: 948 (1020) C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
size: 110592
MD5: 1961CB10BB48EB4D97E37DB6373E9E63
PID: 996 (1020) C:\Program Files\Bonjour\mDNSResponder.exe
size: 229376
MD5: CFD4C3352E29A8B729536648466E8DF5
PID: 1340 (1020) C:\WINDOWS\eHome\ehRecvr.exe
size: 237568
MD5: 8301243BDE5B6CD316D79C0191D50D9A
PID: 1480 (1020) C:\WINDOWS\eHome\ehSched.exe
size: 102912
MD5: A53243709439AC2A4C216B817F8D7411
PID: 1672 (1020) C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
size: 86140
MD5: D43E91E271C041BB86A6223462A41D28
PID: 1764 (1020) C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
size: 322120
MD5: 11F714F85530A2BD134074DC30E99FCA
PID: 2036 (1020) C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
size: 7544916
MD5: 1251256FEFC2B00A7BD603578241F0AD
PID: 200 (1020) C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
size: 880722
MD5: 30974C7E29CB115A89FFB2CCB5F89F88
PID: 820 (1020) C:\Program Files\Dell Support Center\bin\sprtsvc.exe
size: 201968
MD5: 777115C9CC675BD98127660712D2F784
PID: 876 (1020) C:\WINDOWS\system32\svchost.exe
size: 14336
MD5: 27C6D03BCDB8CFEB96B716F3D8BE3E18
PID: 884 (1020) C:\WINDOWS\system32\svchost.exe
size: 14336
MD5: 27C6D03BCDB8CFEB96B716F3D8BE3E18
PID: 1496 (1020) C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
size: 290889
MD5: 37C406BAC6896D504E054BBFAA120D79
PID: 2072 (1020) C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
size: 262215
MD5: 949BB051485AEF6516A600F7454F0ABF
PID: 2164 (1020) C:\WINDOWS\system32\wdfmgr.exe
size: 38912
MD5: 9651E5D850B6F6BD7C77C70AA06F02BF
PID: 2264 (1020) C:\WINDOWS\system32\fxssvc.exe
size: 267776
MD5: E97D6A8684466DF94FF3BC24FB787A07
PID: 2328 (1020) C:\WINDOWS\ehome\mcrdsvc.exe
size: 99328
MD5: DF0A511F38F16016BF658FCA0090CB87
PID: 2716 (1020) C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
size: 585792
MD5: 70EE53C6E1B5402C5CE0F12D038B0F4C
PID: 3144 (1020) C:\WINDOWS\system32\dllhost.exe
size: 5120
MD5: 0A9BA6AF531AFE7FA5E4FB973852D863
PID: 3504 ( 200) C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
size: 823362
MD5: 1DA0FDF5EE35C39145D464F06DC798AE
PID: 3560 (1020) C:\WINDOWS\System32\alg.exe
size: 44544
MD5: 8C515081584A38AA007909CD02020B3D
PID: 640 ( 496) C:\WINDOWS\ehome\ehtray.exe
size: 67584
MD5: 7E48B4958C131E9643DDCD2E7CA3FE9F
PID: 752 ( 496) C:\WINDOWS\system32\hkcmd.exe
size: 77824
MD5: 82ADC58B63E069AC4641A33EA9841E54
PID: 624 ( 496) C:\WINDOWS\system32\igfxpers.exe
size: 114688
MD5: A0E2FFB7B0FCE82AA3BCC3105306C45C
PID: 2704 ( 496) C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
size: 144784
MD5: 6AB4C021FBD36DC6764924C312428D97
PID: 1452 ( 496) C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
size: 139264
MD5: 6CA4CC14FDA11978617057E73D588475
PID: 1448 (1332) C:\WINDOWS\eHome\ehmsas.exe
size: 46592
MD5: 03A905FBA1D62317087DB5C21C0F8F62
PID: 2656 ( 496) C:\Program Files\Dell\Media Experience\DMXLauncher.exe
size: 94208
MD5: C24B51FAF9BAAEF67C484D60866693B1
PID: 2744 ( 496) C:\Program Files\Real\RealPlayer\RealPlay.exe
size: 26112
MD5: 849D97FE4CC09CFC2772D10F641E1BAF
PID: 2904 ( 496) C:\WINDOWS\System32\DLA\DLACTRLW.EXE
size: 122940
MD5: CEFD0E35B35AFD9D1C2FEC9AF81AFDB8
PID: 2972 ( 496) C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe
size: 430080
MD5: D5FE428FCDD7665144FB180591844E3C
PID: 3140 ( 496) C:\Program Files\Dell Photo AIO Printer 944\memcard.exe
size: 282624
MD5: 470E4F72AACE75A02A00A597535AFEBB
PID: 2056 ( 496) C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe
size: 107008
MD5: F51142F227299AC35C1D1D5E22C4AA8D
PID: 2024 ( 496) C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
size: 106496
MD5: 3241525EC39DD14312A193CADBF70F75
PID: 584 ( 496) C:\Program Files\iTunes\iTunesHelper.exe
size: 267048
MD5: 020B109C1D515879C04A36D6BCA949B8
PID: 3068 (1020) C:\WINDOWS\system32\dlcdcoms.exe
size: 491520
MD5: FFA104BF98B9677516B38421EE2810EE
PID: 3216 ( 496) C:\Program Files\Dell Support Center\bin\sprtcmd.exe
size: 206064
MD5: 3917664C26B4344768C288BBA6FEFCB6
PID: 3380 ( 496) C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
size: 176201
MD5: 929B93FCC12782E01345657369759E7D
PID: 3500 ( 496) C:\WINDOWS\system32\ctfmon.exe
size: 15360
MD5: 5F1D5F88303D4A4DBC8E5F97BA967CC3
PID: 3584 ( 496) C:\Program Files\DellSupport\DSAgnt.exe
size: 460784
MD5: B75FDBF14073D72C50624CC8338DD534
PID: 3692 ( 496) C:\Program Files\Upromise\Upromise.exe
size: 536576
MD5: 64C435FB233883541754F14E04E3768B
PID: 3804 ( 496) C:\Program Files\Upromise\UpromiseUa.exe
size: 172032
MD5: AFC0391D66CCDD072D27C744DB048F4D
PID: 1296 ( 496) C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
size: 218032
MD5: 43D083268A0919F3527A2837390BAF63
PID: 712 (1020) C:\Program Files\iPod\bin\iPodService.exe
size: 504104
MD5: E1BD28CA09EE8F30E8EDBD6C19F5579D
PID: 3908 ( 496) C:\Program Files\Upromise\UpromiseTray.exe
size: 167936
MD5: 60BEA56B8BA863B3B4884B89AF73B977
PID: 3988 ( 496) C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
size: 1833296
MD5: 63B3FF83B87AFCEBA89CED54695DA0F6
PID: 1212 ( 496) C:\Program Files\Digital Line Detect\DLG.exe
size: 24576
MD5: B66E56733E2CD6A10FDA5919625FBF46
PID: 1708 ( 496) C:\Program Files\eFax Messenger 4.1\J2GTray.exe
size: 513024
MD5: B2B1773A75FBF183633B739699C70EF1
PID: 300 ( 496) C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
size: 57344
MD5: 8C678CB1A61DA9503D0856FDF68CA7C7
PID: 2376 ( 496) C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
size: 118784
MD5: 4AD639E7F84A4EA958AFBA2624B659F3
PID: 2764 ( 496) C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
size: 972064
MD5: 1A2EC9FB378AF13623D3A03CB8AE56E1
PID: 2416 (2876) C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
size: 2363392
MD5: FE4F7AADAB104194D899E5B8B8B51CF0
PID: 2672 (2416) C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
size: 2580480
MD5: A1E80D64FCD01CD6AD83CCC46051366F
PID: 508 ( 496) C:\Program Files\Internet Explorer\iexplore.exe
size: 635848
MD5: 1F03216084447F990AE797317D0A6E70
PID: 920 ( 496) C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
size: 4891472
MD5: 3B1B5D09D3C9C4CD39D4DB06ED7A0855
PID: 2196 (1332) C:\WINDOWS\system32\igfxsrvc.exe
size: 159744
MD5: 2888E77950D6E98A1B1D1BBD05FA4887
PID: 4 ( 0) System

--- Browser start & search pages list ---
Spybot - Search & Destroy browser pages report, 11/17/2008 12:06:17 PM

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Local Page
C:\WINDOWS\system32\blank.htm
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Search Page
http://www.google.com
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Search Bar
http://www.google.com/ie
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Start Page
http://www.my.yahoo.com/
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Default_Page_URL
http://www.google.com/ig/dell?hl=en&client=dell
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Search\SearchAssistant
http://www.google.com
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl\@
http://www.google.com/search?q=%s
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Local Page
%SystemRoot%\system32\blank.htm
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Search Page
http://www.google.com
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Start Page
http://www.google.com
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Default_Page_URL
http://go.microsoft.com/fwlink/?LinkId=69157
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Default_Search_URL
http://www.google.com/ie
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search\SearchAssistant
http://www.google.com
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search\CustomizeSearch
http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm

--- Winsock Layered Service Provider list ---
Protocol 0: MSAFD Tcpip [TCP/IP]
GUID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP IP protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD Tcpip

Protocol 1: MSAFD Tcpip [UDP/IP]
GUID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP IP protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD Tcpip

Protocol 2: MSAFD Tcpip [RAW/IP]
GUID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP IP protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD Tcpip

Protocol 3: RSVP UDP Service Provider
GUID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Filename: %SystemRoot%\system32\rsvpsp.dll
Description: Microsoft Windows NT/2k/XP RVSP
DB filename: %SystemRoot%\system32\rsvpsp.dll
DB protocol: RSVP * Service Provider

Protocol 4: RSVP TCP Service Provider
GUID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Filename: %SystemRoot%\system32\rsvpsp.dll
Description: Microsoft Windows NT/2k/XP RVSP
DB filename: %SystemRoot%\system32\rsvpsp.dll
DB protocol: RSVP * Service Provider

Protocol 5: MSAFD nwlnkipx [IPX]
GUID: {11058240-BE47-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP Novell Netware UPX protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD nwlnkipx *

Protocol 6: MSAFD nwlnkspx [SPX]
GUID: {11058241-BE47-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP Novell Netware SPX protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD nwlnkspx *

Protocol 7: MSAFD nwlnkspx [SPX] [Pseudo Stream]
GUID: {11058241-BE47-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP Novell Netware SPX protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD nwlnkspx *

Protocol 8: MSAFD nwlnkspx [SPX II]
GUID: {11058241-BE47-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP Novell Netware SPX protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD nwlnkspx *

Protocol 9: MSAFD nwlnkspx [SPX II] [Pseudo Stream]
GUID: {11058241-BE47-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP Novell Netware SPX protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD nwlnkspx *

Protocol 10: MSAFD Tcpip [TCP/IPv6]
GUID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP IPv6 protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD Tcpip

Protocol 11: MSAFD Tcpip [UDP/IPv6]
GUID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP IPv6 protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD Tcpip

Protocol 12: MSAFD Tcpip [RAW/IPv6]
GUID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP IPv6 protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD Tcpip

Protocol 13: MSAFD NetBIOS [\Device\NwlnkNb] SEQPACKET 4
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 14: MSAFD NetBIOS [\Device\NwlnkNb] DATAGRAM 4
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 15: MSAFD NetBIOS [\Device\NetBT_Tcpip6_{CA175697-5A5E-42AF-A54C-EE789F62A4C1}] SEQPACKET 8
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 16: MSAFD NetBIOS [\Device\NetBT_Tcpip6_{CA175697-5A5E-42AF-A54C-EE789F62A4C1}] DATAGRAM 8
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 17: MSAFD NetBIOS [\Device\NetBT_Tcpip6_{5BFB1EE2-F824-4CDE-BD6F-9DE2551DC27D}] SEQPACKET 5
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 18: MSAFD NetBIOS [\Device\NetBT_Tcpip6_{5BFB1EE2-F824-4CDE-BD6F-9DE2551DC27D}] DATAGRAM 5
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 19: MSAFD NetBIOS [\Device\NetBT_Tcpip6_{4750A254-C708-4492-B404-CCC33EA41FD9}] SEQPACKET 6
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 20: MSAFD NetBIOS [\Device\NetBT_Tcpip6_{4750A254-C708-4492-B404-CCC33EA41FD9}] DATAGRAM 6
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 21: MSAFD NetBIOS [\Device\NetBT_Tcpip6_{8FFA12DC-6C74-4F47-8723-8D944F297495}] SEQPACKET 7
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 22: MSAFD NetBIOS [\Device\NetBT_Tcpip6_{8FFA12DC-6C74-4F47-8723-8D944F297495}] DATAGRAM 7
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 23: MSAFD NetBIOS [\Device\NetBT_Tcpip_{CA175697-5A5E-42AF-A54C-EE789F62A4C1}] SEQPACKET 9
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 24: MSAFD NetBIOS [\Device\NetBT_Tcpip_{CA175697-5A5E-42AF-A54C-EE789F62A4C1}] DATAGRAM 9
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 25: MSAFD NetBIOS [\Device\NetBT_Tcpip_{4750A254-C708-4492-B404-CCC33EA41FD9}] SEQPACKET 3
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 26: MSAFD NetBIOS [\Device\NetBT_Tcpip_{4750A254-C708-4492-B404-CCC33EA41FD9}] DATAGRAM 3
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 27: MSAFD NetBIOS [\Device\NetBT_Tcpip_{5BFB1EE2-F824-4CDE-BD6F-9DE2551DC27D}] SEQPACKET 0
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 28: MSAFD NetBIOS [\Device\NetBT_Tcpip_{5BFB1EE2-F824-4CDE-BD6F-9DE2551DC27D}] DATAGRAM 0
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 29: MSAFD NetBIOS [\Device\NetBT_Tcpip_{29B39846-0902-49E5-B96A-2F1FC54E9A72}] SEQPACKET 1
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Shaba

2008-11-18, 15:14

Hi whitecollar

Click here (http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe) to download HJTInstall.exe
Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

whitecollar

2008-11-18, 15:30

Thank you Shaba for replying. I will do what you've listed and report back.

whitecollar

2008-11-18, 15:35

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:34:10 AM, on 11/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe
C:\Program Files\Dell Photo AIO Printer 944\memcard.exe
C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\system32\dlcdcoms.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Upromise\Upromise.exe
C:\Program Files\Upromise\UpromiseUa.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Upromise\UpromiseTray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\eFax Messenger 4.1\J2GTray.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TSC.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [dlcdmon.exe] "C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 944\memcard.exe"
O4 - HKLM\..\Run: [eFax 4.1] "C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DLCDCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [brastk] C:\WINDOWS\system32\brastk.exe
O4 - HKLM\..\Run: [bca16f8b] rundll32.exe "C:\WINDOWS\system32\xnxbligc.dll",b
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Upromise] C:\Program Files\Upromise\Upromise.exe
O4 - HKCU\..\Run: [Upromise Update] C:\Program Files\Upromise\UpromiseUa.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKCU\..\Run: [Upromise Tray] C:\Program Files\Upromise\UpromiseTray.exe
O4 - HKCU\..\Run: [brastk] C:\WINDOWS\system32\brastk.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: eFax 4.1.lnk = C:\Program Files\eFax Messenger 4.1\J2GTray.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Search - ?p=ZJxdm088MJUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra 'Tools' menuitem: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.0.6.4.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166457819578
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://tsweb.radiantsystems.com/msrdp.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://www.samsphotoclub.com/upload/FujifilmUploadClient.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.7.cab
O18 - Filter hijack: text/html - {10f68806-cbf6-438b-89ee-0b495135ecc4} - C:\WINDOWS\system32\mst120.dll
O20 - AppInit_DLLs: ujqejr.dll owoaai.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcd_device - Unknown owner - C:\WINDOWS\system32\dlcdcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 13591 bytes

Shaba

2008-11-18, 15:36

Looks like there are some infections.

Rename HijackThis.exe to whitecollar.exe and post back a fresh HijackThis log, please :)

whitecollar

2008-11-18, 16:48

Not sure I did this right...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:48:15 AM, on 11/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe
C:\Program Files\Dell Photo AIO Printer 944\memcard.exe
C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\system32\dlcdcoms.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Upromise\Upromise.exe
C:\Program Files\Upromise\UpromiseUa.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Upromise\UpromiseTray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\eFax Messenger 4.1\J2GTray.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\wscript.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TSC.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [dlcdmon.exe] "C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 944\memcard.exe"
O4 - HKLM\..\Run: [eFax 4.1] "C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DLCDCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [brastk] C:\WINDOWS\system32\brastk.exe
O4 - HKLM\..\Run: [bca16f8b] rundll32.exe "C:\WINDOWS\system32\xnxbligc.dll",b
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Upromise] C:\Program Files\Upromise\Upromise.exe
O4 - HKCU\..\Run: [Upromise Update] C:\Program Files\Upromise\UpromiseUa.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKCU\..\Run: [Upromise Tray] C:\Program Files\Upromise\UpromiseTray.exe
O4 - HKCU\..\Run: [brastk] C:\WINDOWS\system32\brastk.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: eFax 4.1.lnk = C:\Program Files\eFax Messenger 4.1\J2GTray.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Search - ?p=ZJxdm088MJUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra 'Tools' menuitem: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.0.6.4.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166457819578
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://tsweb.radiantsystems.com/msrdp.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://www.samsphotoclub.com/upload/FujifilmUploadClient.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.7.cab
O18 - Filter hijack: text/html - {10f68806-cbf6-438b-89ee-0b495135ecc4} - C:\WINDOWS\system32\mst120.dll
O20 - AppInit_DLLs: ujqejr.dll owoaai.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcd_device - Unknown owner - C:\WINDOWS\system32\dlcdcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 13659 bytes

Shaba

2008-11-18, 16:58

Looks like you might have renamed shortcut.

Rename HijackThis.exe to whitecollar.exe by doing the following;

Navigate here using Windows Explorer (windows button + E) or My Computer -> Local Disk C: -> C:\Program Files\Trend Micro\HijackThis
Right-click on the HijackThis.exe
Choose from the pull-down menu; "Rename"
And now Rename HijackThis.exe to whitecollar.exe
When you've renamed HijackThis, open HijackThis again.
Take a fresh HijackThis log (click Do a system scan and save a log file)
Post the fresh HijackThis log here.

whitecollar

2008-11-18, 17:07

I tried and did not see an item with .exe (there were 2 items in the folder -- the notepad and the app), so I renamed the HijackThis app to whitecollar.exe. Let me know if I'm doing something wrong.

Also, your replies are not showing up even after refreshing, so I set up a monitor email. Is there a better way to see real-time replies?

Thanks for your help. I'm sory I am not very technical.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:03:53 AM, on 11/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe
C:\Program Files\Dell Photo AIO Printer 944\memcard.exe
C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\system32\dlcdcoms.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Upromise\Upromise.exe
C:\Program Files\Upromise\UpromiseUa.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Upromise\UpromiseTray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\eFax Messenger 4.1\J2GTray.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Trend Micro\HijackThis\whitecollar.exe.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TSC.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: {9c864322-79fc-2638-8124-f5998cef7ed1} - {1de7fec8-995f-4218-8362-cf97223468c9} - C:\WINDOWS\system32\owoaai.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {9B116E87-2916-464B-B4C7-9DE5EC17BE8B} - C:\WINDOWS\system32\ljJDWMDS.dll
O2 - BHO: (no name) - {A63E645F-13BD-45ED-B15F-6E8C1BD57279} - C:\WINDOWS\system32\khfETmli.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [dlcdmon.exe] "C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 944\memcard.exe"
O4 - HKLM\..\Run: [eFax 4.1] "C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DLCDCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [brastk] C:\WINDOWS\system32\brastk.exe
O4 - HKLM\..\Run: [bca16f8b] rundll32.exe "C:\WINDOWS\system32\xnxbligc.dll",b
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Upromise] C:\Program Files\Upromise\Upromise.exe
O4 - HKCU\..\Run: [Upromise Update] C:\Program Files\Upromise\UpromiseUa.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKCU\..\Run: [Upromise Tray] C:\Program Files\Upromise\UpromiseTray.exe
O4 - HKCU\..\Run: [brastk] C:\WINDOWS\system32\brastk.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: eFax 4.1.lnk = C:\Program Files\eFax Messenger 4.1\J2GTray.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Search - ?p=ZJxdm088MJUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra 'Tools' menuitem: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.0.6.4.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166457819578
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://tsweb.radiantsystems.com/msrdp.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://www.samsphotoclub.com/upload/FujifilmUploadClient.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.7.cab
O18 - Filter hijack: text/html - {10f68806-cbf6-438b-89ee-0b495135ecc4} - C:\WINDOWS\system32\mst120.dll
O20 - AppInit_DLLs: ujqejr.dll owoaai.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O20 - Winlogon Notify: khfETmli - C:\WINDOWS\SYSTEM32\khfETmli.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcd_device - Unknown owner - C:\WINDOWS\system32\dlcdcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 14432 bytes

Shaba

2008-11-18, 17:09

"I tried and did not see an item with .exe (there were 2 items in the folder -- the notepad and the app), so I renamed the HijackThis app to whitecollar.exe. Let me know if I'm doing something wrong."

Yes that was correct if file extensions are not visible.

"Also, your replies are not showing up even after refreshing, so I set up a monitor email. Is there a better way to see real-time replies?"

That is the way I use :)

Download ComboFix from one of these locations:

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:

1. Run Spybot-S&D in Advanced Mode.
2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
3. On the left hand side, Click on Tools
4. Then click on the Resident Icon in the List
5. Uncheck "Resident TeaTimer" and OK any prompts.
6. Restart your computer.

Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

http://img.photobucket.com/albums/v706/ried7/RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

http://img.photobucket.com/albums/v706/ried7/whatnext.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.

whitecollar

2008-11-18, 17:16

what/where is System Tray icon to disable current Anti-vrus and AntiSpyware? We use Trend Micro-PC Cillin, and I currenty have a red Security Notification box regarding a Trojan virus, and I can't close the box -- it keeps coming back.

Shaba

2008-11-18, 17:21

This (http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1033090) should help. Do not use the tool please. If you can't find icon in taskbar just disable TeaTimer.

whitecollar

2008-11-18, 18:01

successfully disabled anti-virus and anti-spyware - thx!

here are ComboFix log + fresh Hjk log

ComboFix 08-11-17.06 - User 1 2008-11-18 11:35:08.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.395 [GMT -5:00]
Running from: c:\documents and settings\User 1\Desktop\ComboFix.exe
* Created a new restore point
* Resident AV is active

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\User 1\Application Data\FunWebProducts
c:\documents and settings\User 1\Application Data\FunWebProducts\Data\User 1\avatar.dat
c:\program files\Common\helper.dll
c:\program files\Common\helper.sig
c:\windows\IE4 Error Log.txt
c:\windows\system32\ljJDWMDS.dll
c:\windows\system32\msansspc.dll
c:\windows\system32\mst120.dll
c:\windows\system32\SDMWDJjl.ini
c:\windows\system32\SDMWDJjl.ini2
c:\windows\system32\wpv611226787064.cpx
c:\windows\system32\wpv931226787518.cpx
c:\windows\wiaserviv.log

.
((((((((((((((((((((((((( Files Created from 2008-10-18 to 2008-11-18 )))))))))))))))))))))))))))))))
.

2008-11-17 20:43 . 124,928 c:\windows\system32\owoaai.dll
2008-11-16 20:21 . 2008-11-16 20:45 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2008-11-16 20:21 . 2008-11-16 22:32 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-11-16 16:11 . 124,928 c:\windows\system32\ujqejr.dll
2008-11-16 15:54 . 2008-11-16 15:54 26,624 --a------ c:\documents and settings\User 1\~.exe
2008-11-16 15:54 . 2008-11-16 15:54 25,600 --a------ c:\windows\system32\khfETmli.dll
2008-11-11 21:18 . 2008-10-24 06:21 455,296 --------- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-11 21:17 . 2008-09-04 12:15 1,106,944 --------- c:\windows\system32\dllcache\msxml3.dll
2008-11-10 13:47 . 2008-11-18 11:35 <DIR> d-------- c:\program files\Common
2008-11-09 09:26 . 2008-11-09 09:52 20 ---h----- c:\documents and settings\All Users\Application Data\PKP_DLec.DAT
2008-10-23 14:08 . 2008-10-15 11:34 337,408 --------- c:\windows\system32\dllcache\netapi32.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-18 16:45 --------- d-----w c:\documents and settings\User 1\Application Data\OpenOffice.org2
2008-11-18 16:44 --------- d-----w c:\program files\Dl_cats
2008-11-18 14:33 --------- d-----w c:\program files\Trend Micro
2008-11-09 14:52 20 ---h--w c:\documents and settings\All Users\Application Data\PKP_DLds.DAT
2008-11-09 14:26 --------- d-----w c:\documents and settings\All Users\Application Data\Ultima_T15
2008-11-09 14:26 --------- d-----w c:\documents and settings\All Users\Application Data\EnterNHelp
2008-11-04 00:15 --------- d-----w c:\program files\Upromise
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-23 13:39 --------- d-----w c:\program files\Microsoft Silverlight
2008-10-09 21:27 --------- d-----w c:\program files\OpenOffice.org 2.4
2008-10-09 21:26 --------- d-----w c:\program files\Java
2008-10-03 17:41 6,066,176 ------w c:\windows\system32\dllcache\ieframe.dll
2008-09-30 21:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2008-09-19 20:28 --------- d-----w c:\documents and settings\User 1\Application Data\Roxio
2008-09-19 20:28 --------- d-----w c:\documents and settings\LocalService\Application Data\Roxio
2008-09-15 12:12 1,846,400 ------w c:\windows\system32\win32k.sys
2008-09-15 12:12 1,846,400 ------w c:\windows\system32\dllcache\win32k.sys
2008-09-10 01:14 1,307,648 ----a-w c:\windows\system32\msxml6.dll
2008-09-10 01:14 1,307,648 ------w c:\windows\system32\dllcache\msxml6.dll
2008-09-08 10:41 333,824 ------w c:\windows\system32\dllcache\srv.sys
2008-09-04 17:15 1,106,944 ----a-w c:\windows\system32\msxml3.dll
2008-08-27 08:24 3,593,216 ----a-w c:\windows\system32\dllcache\mshtml.dll
2008-08-25 08:38 13,824 ------w c:\windows\system32\dllcache\ieudinit.exe
2008-08-25 08:37 70,656 ------w c:\windows\system32\dllcache\ie4uinit.exe
2008-08-23 05:56 635,848 ------w c:\windows\system32\dllcache\iexplore.exe
2008-08-23 05:54 161,792 ------w c:\windows\system32\dllcache\ieakui.dll
2008-05-12 17:38 60,968 ----a-w c:\documents and settings\User 1\GoToAssistDownloadHelper.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{1E5CEA84-72A7-4E69-B099-DC9487A8C9F1}]
2008-11-18 11:46 246272 --a------ c:\windows\system32\opnkhecd.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A63E645F-13BD-45ED-B15F-6E8C1BD57279}]
2008-11-16 15:54 25600 --a------ c:\windows\system32\khfETmli.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{e658b52e-320c-4790-8956-d01c8106184b}]
2008-11-18 11:49 104448 --a------ c:\windows\system32\lqgvmn.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"OE_OEM"="c:\program files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe" [2006-04-11 176201]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"Upromise"="c:\program files\Upromise\Upromise.exe" [2008-09-17 536576]
"Upromise Update"="c:\program files\Upromise\UpromiseUa.exe" [2008-09-17 172032]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2006-09-11 218032]
"Upromise Tray"="c:\program files\Upromise\UpromiseTray.exe" [2008-10-15 167936]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-06-17 139264]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2006-02-25 26112]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2006-09-11 218032]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-09-11 86960]
"pccguide.exe"="c:\program files\Trend Micro\Internet Security 12\pccguide.exe" [2005-08-30 823362]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"dlcdmon.exe"="c:\program files\Dell Photo AIO Printer 944\dlcdmon.exe" [2005-07-22 430080]
"MemoryCardManager"="c:\program files\Dell Photo AIO Printer 944\memcard.exe" [2005-06-27 282624]
"eFax 4.1"="c:\program files\eFax Messenger 4.1\J2GDllCmd.exe" [2005-12-16 107008]
"Corel Photo Downloader"="c:\program files\Corel\Corel Photo Album 6\MediaDetect.exe" [2006-02-09 106496]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-10-09 16384]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-01-31 385024]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-02-04 267048]
"DLCDCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll" [2005-06-07 69632]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2007-08-16 236016]
"bca16f8b"="c:\windows\system32\fxdertwa.dll" [2008-11-18 71168]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" [2007-09-02 171448]

c:\documents and settings\User 1\Start Menu\Programs\Startup\
OpenOffice.org 2.4.lnk - c:\program files\OpenOffice.org 2.4\program\quickstart.exe [2008-01-21 393216]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
Desktop Manager.lnk - c:\program files\Research In Motion\BlackBerry\DesktopMgr.exe [2007-11-12 1447184]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-02-25 24576]
eFax 4.1.lnk - c:\program files\eFax Messenger 4.1\J2GTray.exe [2006-03-09 513024]
LUMIX Simple Viewer.lnk - c:\program files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe [2007-08-17 57344]
NkbMonitor.exe.lnk - c:\program files\Nikon\PictureProject\NkbMonitor.exe [2008-07-21 118784]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2007-11-09 972064]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{A63E645F-13BD-45ED-B15F-6E8C1BD57279}"= "c:\windows\system32\khfETmli.dll" [2008-11-16 25600]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-05-12 12:39 10792 c:\program files\Citrix\GoToAssist\480\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\khfETmli]
2008-11-16 15:54 25600 c:\windows\system32\khfETmli.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=ujqejr.dll owoaai.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Authentication Packages REG_MULTI_SZ msv1_0 c:\windows\system32\opnkhecd

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2007\\QBDBMgrN.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 NwSapAgent;SAP Agent;c:\windows\system32\svchost.exe -k netsvcs [2005-08-16 14336]
R3 dlcd_device;dlcd_device;c:\windows\system32\dlcdcoms.exe -service []
S3 GoToAssist;GoToAssist;"c:\program files\Citrix\GoToAssist\480\g2aservice.exe" Start=service [2008-05-12 16936]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
\Shell\AutoRun\command - E:\setup.exe
.
Contents of the 'Scheduled Tasks' folder

2008-11-11 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 14:57]
.
- - - - ORPHANS REMOVED - - - -

BHO-{36437C1D-493B-4B00-B4A4-CBB987510CA0} - c:\windows\system32\ljJDWMDS.dll
HKCU-Run-brastk - c:\windows\system32\brastk.exe

.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.my.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.google.com
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &Search - ?p=ZJxdm088MJUS
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

c:\windows\system32\gtdownde_110.ocx - O16 -: {E856B973-45FD-4559-8F82-EAB539144667}
hxxp://pccheckup.dellfix.com/rel/41/install/gtdownde.cab
c:\windows\Downloaded Program Files\gtdownde_110.inf
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-18 11:41:36
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

PROCESS: c:\windows\system32\winlogon.exe
-> c:\windows\system32\khfETmli.dll

PROCESS: c:\windows\explorer.exe
-> c:\windows\system32\fxdertwa.dll
-> c:\windows\system32\opnkhecd.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\ehome\ehrecvr.exe
c:\windows\ehome\ehSched.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
c:\progra~1\TRENDM~1\INTERN~1\PcCtlCom.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\progra~1\TRENDM~1\INTERN~1\Tmntsrv.exe
c:\progra~1\TRENDM~1\INTERN~1\tmproxy.exe
c:\windows\system32\wdfmgr.exe
c:\windows\system32\fxssvc.exe
c:\windows\ehome\mcrdsvc.exe
c:\progra~1\TRENDM~1\INTERN~1\TmPfw.exe
c:\windows\system32\dllhost.exe
c:\windows\system32\dlcdcoms.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\OpenOffice.org 2.4\program\soffice.exe
c:\program files\OpenOffice.org 2.4\program\soffice.bin
c:\windows\ehome\ehmsas.exe
c:\windows\system32\rundll32.exe
c:\windows\system32\rundll32.exe
c:\progra~1\TRENDM~1\INTERN~1\TSC.EXE
.
**************************************************************************
.
Completion time: 2008-11-18 11:52:01 - machine was rebooted
ComboFix-quarantined-files.txt 2008-11-18 16:51:46

Pre-Run: 27,472,347,136 bytes free
Post-Run: 27,484,143,616 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

235 --- E O F --- 2008-11-12 08:07:05

Hjk log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:56:40 AM, on 11/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Dell Photo AIO Printer 944\memcard.exe
C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Upromise\Upromise.exe
C:\Program Files\Upromise\UpromiseUa.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Upromise\UpromiseTray.exe
C:\WINDOWS\system32\dlcdcoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\eFax Messenger 4.1\J2GTray.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\whitecollar.exe.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TSC.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: (no name) - {1E5CEA84-72A7-4E69-B099-DC9487A8C9F1} - C:\WINDOWS\system32\opnkhecd.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {A63E645F-13BD-45ED-B15F-6E8C1BD57279} - C:\WINDOWS\system32\khfETmli.dll
O2 - BHO: {b4816018-c10d-6598-0974-c023e25b856e} - {e658b52e-320c-4790-8956-d01c8106184b} - C:\WINDOWS\system32\lqgvmn.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [dlcdmon.exe] "C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 944\memcard.exe"
O4 - HKLM\..\Run: [eFax 4.1] "C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DLCDCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [bca16f8b] rundll32.exe "C:\WINDOWS\system32\fxdertwa.dll",b
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Upromise] C:\Program Files\Upromise\Upromise.exe
O4 - HKCU\..\Run: [Upromise Update] C:\Program Files\Upromise\UpromiseUa.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKCU\..\Run: [Upromise Tray] C:\Program Files\Upromise\UpromiseTray.exe
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: eFax 4.1.lnk = C:\Program Files\eFax Messenger 4.1\J2GTray.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Search - ?p=ZJxdm088MJUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra 'Tools' menuitem: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.0.6.4.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166457819578
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://tsweb.radiantsystems.com/msrdp.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://www.samsphotoclub.com/upload/FujifilmUploadClient.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.7.cab
O20 - AppInit_DLLs: ujqejr.dll owoaai.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O20 - Winlogon Notify: khfETmli - C:\WINDOWS\SYSTEM32\khfETmli.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcd_device - Unknown owner - C:\WINDOWS\system32\dlcdcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 14154 bytes

whitecollar

2008-11-18, 18:23

should I re-enable Anti-Virus and/or Anti-Spyware? I am getting attacked as we speak!! -- websites opening up and can't be closed, etc. Help!

Shaba

2008-11-18, 18:39

Please don't now because we need to run ComboFix again.

You can re-enable them after that.

Open notepad and copy/paste the text in the codebox below into it:

File::
c:\windows\system32\owoaai.dll
c:\windows\system32\ujqejr.dll
c:\documents and settings\User 1\~.exe
c:\windows\system32\khfETmli.dll
c:\windows\system32\lqgvmn.dll
c:\windows\system32\fxdertwa.dll

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{1E5CEA84-72A7-4E69-B099-DC9487A8C9F1}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A63E645F-13BD-45ED-B15F-6E8C1BD57279}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{e658b52e-320c-4790-8956-d01c8106184b}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"bca16f8b"=-

[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\khfETmli]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=-

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
"Authentication Packages"=hex(7):6d,73,76,31,5f,30,00,00

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{A63E645F-13BD-45ED-B15F-6E8C1BD57279}"=-

Save this as "CFScript"

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

whitecollar

2008-11-18, 18:45

got it. how do I open notepad?

Shaba

2008-11-18, 18:47

Start - run - type notepad and click ok

whitecollar

2008-11-18, 19:30

thx - here are ComboFix and Hjk logs:

ComboFix 08-11-17.06 - User 1 2008-11-18 13:24:32.3 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.576 [GMT -5:00]
Running from: c:\documents and settings\User 1\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\User 1\Desktop\CFScript.txt
* Created a new restore point
* Resident AV is active

FILE ::
c:\documents and settings\User 1\~.exe
c:\windows\system32\fxdertwa.dll
c:\windows\system32\khfETmli.dll
c:\windows\system32\lqgvmn.dll
c:\windows\system32\owoaai.dll
c:\windows\system32\ujqejr.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\documents and settings\User 1\~.exe
c:\windows\system32\awtredxf.ini
c:\windows\system32\ckgynqui.dll
c:\windows\system32\dcehknpo.ini
c:\windows\system32\dcehknpo.ini2
c:\windows\system32\fxdertwa.dll
c:\windows\system32\khfETmli.dll
c:\windows\system32\lqgvmn.dll
c:\windows\system32\opnkhecd.dll

.
((((((((((((((((((((((((( Files Created from 2008-10-18 to 2008-11-18 )))))))))))))))))))))))))))))))
.

2008-11-16 20:21 . 2008-11-16 20:45 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2008-11-16 20:21 . 2008-11-16 22:32 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-11-11 21:18 . 2008-10-24 06:21 455,296 --------- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-11 21:17 . 2008-09-04 12:15 1,106,944 --------- c:\windows\system32\dllcache\msxml3.dll
2008-11-10 13:47 . 2008-11-18 11:35 <DIR> d-------- c:\program files\Common
2008-11-09 09:26 . 2008-11-09 09:52 20 ---h----- c:\documents and settings\All Users\Application Data\PKP_DLec.DAT
2008-10-23 14:08 . 2008-10-15 11:34 337,408 --------- c:\windows\system32\dllcache\netapi32.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-18 18:16 --------- d-----w c:\program files\Roxio
2008-11-18 18:16 --------- d-----w c:\program files\Common Files\Sonic Shared
2008-11-18 18:16 --------- d-----w c:\program files\Common Files\Roxio Shared
2008-11-18 18:16 --------- d-----w c:\documents and settings\All Users\Application Data\Roxio
2008-11-18 18:03 --------- d-----w c:\documents and settings\User 1\Application Data\OpenOffice.org2
2008-11-18 18:02 --------- d-----w c:\program files\Dl_cats
2008-11-18 14:33 --------- d-----w c:\program files\Trend Micro
2008-11-09 14:52 20 ---h--w c:\documents and settings\All Users\Application Data\PKP_DLds.DAT
2008-11-09 14:26 --------- d-----w c:\documents and settings\All Users\Application Data\Ultima_T15
2008-11-09 14:26 --------- d-----w c:\documents and settings\All Users\Application Data\EnterNHelp
2008-11-04 00:15 --------- d-----w c:\program files\Upromise
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-23 13:39 --------- d-----w c:\program files\Microsoft Silverlight
2008-10-09 21:27 --------- d-----w c:\program files\OpenOffice.org 2.4
2008-10-09 21:26 --------- d-----w c:\program files\Java
2008-10-03 17:41 6,066,176 ------w c:\windows\system32\dllcache\ieframe.dll
2008-09-30 21:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2008-09-19 20:28 --------- d-----w c:\documents and settings\User 1\Application Data\Roxio
2008-09-19 20:28 --------- d-----w c:\documents and settings\LocalService\Application Data\Roxio
2008-09-15 12:12 1,846,400 ------w c:\windows\system32\win32k.sys
2008-09-15 12:12 1,846,400 ------w c:\windows\system32\dllcache\win32k.sys
2008-09-10 01:14 1,307,648 ----a-w c:\windows\system32\msxml6.dll
2008-09-10 01:14 1,307,648 ------w c:\windows\system32\dllcache\msxml6.dll
2008-09-08 10:41 333,824 ------w c:\windows\system32\dllcache\srv.sys
2008-09-04 17:15 1,106,944 ----a-w c:\windows\system32\msxml3.dll
2008-08-27 08:24 3,593,216 ----a-w c:\windows\system32\dllcache\mshtml.dll
2008-08-25 08:38 13,824 ------w c:\windows\system32\dllcache\ieudinit.exe
2008-08-25 08:37 70,656 ------w c:\windows\system32\dllcache\ie4uinit.exe
2008-08-23 05:56 635,848 ------w c:\windows\system32\dllcache\iexplore.exe
2008-08-23 05:54 161,792 ------w c:\windows\system32\dllcache\ieakui.dll
2008-05-12 17:38 60,968 ----a-w c:\documents and settings\User 1\GoToAssistDownloadHelper.exe
.

((((((((((((((((((((((((((((( snapshot@2008-11-18_11.50.47.71 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-09-08 12:49:14 126,678 ----a-w c:\windows\pchealth\helpctr\Config\Cache\Professional_32_1033.dat
+ 2008-11-18 17:51:17 126,744 ----a-w c:\windows\pchealth\helpctr\Config\Cache\Professional_32_1033.dat
- 2008-09-08 12:49:12 88,983 ----a-w c:\windows\pchealth\helpctr\OfflineCache\index.dat
+ 2008-11-18 17:51:17 88,983 ----a-w c:\windows\pchealth\helpctr\OfflineCache\index.dat
- 2008-09-08 12:49:27 5,318 ----a-w c:\windows\pchealth\helpctr\PackageStore\SkuStore.bin
+ 2008-11-18 17:51:17 5,318 ----a-w c:\windows\pchealth\helpctr\PackageStore\SkuStore.bin
+ 2008-11-18 18:00:56 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_20c.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"OE_OEM"="c:\program files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe" [2006-04-11 176201]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"Upromise"="c:\program files\Upromise\Upromise.exe" [2008-09-17 536576]
"Upromise Update"="c:\program files\Upromise\UpromiseUa.exe" [2008-09-17 172032]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2006-09-11 218032]
"Upromise Tray"="c:\program files\Upromise\UpromiseTray.exe" [2008-10-15 167936]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-06-17 139264]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2006-02-25 26112]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2006-09-11 218032]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-09-11 86960]
"pccguide.exe"="c:\program files\Trend Micro\Internet Security 12\pccguide.exe" [2005-08-30 823362]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"dlcdmon.exe"="c:\program files\Dell Photo AIO Printer 944\dlcdmon.exe" [2005-07-22 430080]
"MemoryCardManager"="c:\program files\Dell Photo AIO Printer 944\memcard.exe" [2005-06-27 282624]
"eFax 4.1"="c:\program files\eFax Messenger 4.1\J2GDllCmd.exe" [2005-12-16 107008]
"Corel Photo Downloader"="c:\program files\Corel\Corel Photo Album 6\MediaDetect.exe" [2006-02-09 106496]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-10-09 16384]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-01-31 385024]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-02-04 267048]
"DLCDCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll" [2005-06-07 69632]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" [2007-09-02 171448]

c:\documents and settings\User 1\Start Menu\Programs\Startup\
OpenOffice.org 2.4.lnk - c:\program files\OpenOffice.org 2.4\program\quickstart.exe [2008-01-21 393216]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-02-25 24576]
eFax 4.1.lnk - c:\program files\eFax Messenger 4.1\J2GTray.exe [2006-03-09 513024]
LUMIX Simple Viewer.lnk - c:\program files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe [2007-08-17 57344]
NkbMonitor.exe.lnk - c:\program files\Nikon\PictureProject\NkbMonitor.exe [2008-07-21 118784]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2007-11-09 972064]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-05-12 12:39 10792 c:\program files\Citrix\GoToAssist\480\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2007\\QBDBMgrN.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 NwSapAgent;SAP Agent;c:\windows\system32\svchost.exe -k netsvcs [2005-08-16 14336]
R3 dlcd_device;dlcd_device;c:\windows\system32\dlcdcoms.exe -service []
S3 GoToAssist;GoToAssist;"c:\program files\Citrix\GoToAssist\480\g2aservice.exe" Start=service [2008-05-12 16936]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
\Shell\AutoRun\command - E:\setup.exe
.
Contents of the 'Scheduled Tasks' folder

2008-11-11 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 14:57]
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-18 13:26:59
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-11-18 13:28:17
ComboFix-quarantined-files.txt 2008-11-18 18:28:02
ComboFix2.txt 2008-11-18 16:52:07

Pre-Run: 27,497,811,968 bytes free
Post-Run: 27,516,657,664 bytes free

175 --- E O F --- 2008-11-12 08:07:05

Hjk log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:28:43 PM, on 11/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe
C:\Program Files\Dell Photo AIO Printer 944\memcard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Upromise\Upromise.exe
C:\Program Files\Upromise\UpromiseUa.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Upromise\UpromiseTray.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\eFax Messenger 4.1\J2GTray.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dlcdcoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\whitecollar.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [dlcdmon.exe] "C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 944\memcard.exe"
O4 - HKLM\..\Run: [eFax 4.1] "C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DLCDCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Upromise] C:\Program Files\Upromise\Upromise.exe
O4 - HKCU\..\Run: [Upromise Update] C:\Program Files\Upromise\UpromiseUa.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKCU\..\Run: [Upromise Tray] C:\Program Files\Upromise\UpromiseTray.exe
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: eFax 4.1.lnk = C:\Program Files\eFax Messenger 4.1\J2GTray.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Search - ?p=ZJxdm088MJUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra 'Tools' menuitem: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.0.6.4.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166457819578
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://tsweb.radiantsystems.com/msrdp.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://www.samsphotoclub.com/upload/FujifilmUploadClient.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.7.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcd_device - Unknown owner - C:\WINDOWS\system32\dlcdcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 12754 bytes

Shaba

2008-11-18, 19:35

Please go to Kaspersky website (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) and perform an online antivirus scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As....
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply along with a fresh HijackThis log.

If you need a tutorial, see here (http://i275.photobucket.com/albums/jj285/Bleeping/KAS/KAS9.gif)

whitecollar

2008-11-19, 00:05

Kaspersky scan report and Hjk log are below:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, November 18, 2008
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, November 18, 2008 14:26:06
Records in database: 1391582
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
H:\
I:\
J:\
K:\
L:\

Scan statistics:
Files scanned: 123294
Threat name: 7
Infected objects: 18
Suspicious objects: 0
Duration of the scan: 02:35:50

File name / Threat name / Threats count
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\11DE.tmp Infected: Trojan-Downloader.Win32.Agent.akwa 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\121C.tmp Infected: Backdoor.Win32.UltimateDefender.a 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\1B.tmp Infected: Trojan-Downloader.Win32.Agent.akwa 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\1F6.tmp Infected: EICAR-Test-File 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\2.tmp Infected: Trojan.Win32.Monder.ywf 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\201.tmp Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.l 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\27B.tmp Infected: Trojan.Win32.Monder.ywf 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\34.tmp Infected: Backdoor.Win32.UltimateDefender.a 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\57B.tmp Infected: not-a-virus:WebToolbar.Win32.MyWebSearch 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\5D2.tmp Infected: not-a-virus:WebToolbar.Win32.MyWebSearch 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\A.tmp Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.l 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\A0.tmp Infected: EICAR-Test-File 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\A8F.tmp Infected: EICAR-Test-File 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\B.tmp Infected: Trojan-Downloader.Win32.Agent.akwa 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\C.tmp Infected: not-a-virus:AdWare.Win32.Coupons.h 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\D.tmp Infected: not-a-virus:AdWare.Win32.Coupons.h 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\E.tmp Infected: Trojan.Win32.Monder.ywf 1
C:\Program Files\Trend Micro\Internet Security 12\Quarantine\UJQEJR.DLL Infected: Trojan.Win32.Monder.ywf 1

The selected area was scanned.

Hjk log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:04:13 PM, on 11/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe
C:\Program Files\Dell Photo AIO Printer 944\memcard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Upromise\Upromise.exe
C:\Program Files\Upromise\UpromiseUa.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Upromise\UpromiseTray.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\eFax Messenger 4.1\J2GTray.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dlcdcoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\whitecollar.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [dlcdmon.exe] "C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 944\memcard.exe"
O4 - HKLM\..\Run: [eFax 4.1] "C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DLCDCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Upromise] C:\Program Files\Upromise\Upromise.exe
O4 - HKCU\..\Run: [Upromise Update] C:\Program Files\Upromise\UpromiseUa.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKCU\..\Run: [Upromise Tray] C:\Program Files\Upromise\UpromiseTray.exe
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: eFax 4.1.lnk = C:\Program Files\eFax Messenger 4.1\J2GTray.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Search - ?p=ZJxdm088MJUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra 'Tools' menuitem: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.0.6.4.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166457819578
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://tsweb.radiantsystems.com/msrdp.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://www.samsphotoclub.com/upload/FujifilmUploadClient.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.7.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcd_device - Unknown owner - C:\WINDOWS\system32\dlcdcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 12849 bytes

Shaba

2008-11-19, 11:15

Empty this folder:

C:\Program Files\Trend Micro\Internet Security 12\Quarantine

Empty Recycle Bin.

Still problems?

whitecollar

2008-11-19, 13:56

Is there a special way to empty (i.e., Delete, Shift Delete, some other process, etc?)

I really appreciate your assistance.

Shaba

2008-11-19, 14:16

Emptying means that just delete everything (files/folders) inside that folder but not folder itself :)

whitecollar

2008-11-19, 14:26

Done. FYI, the Recycle Bin was completely empty before I deleted the contents of the Quarantine folder.

The problems seem to be gone -- when I booted up this morning, there were no websites popping up, etc. Should I run Spybot to be sure (re-enable Tea Timer first?)? Should I re-enable my Anti-Virus and Anti-Spyware (Trend Micro PC-cillin? Any special order of re-enabling? Should I run Kaspersky occasionally in the future? Any other suggestions for preventive care?

I cannot thank you enough for helping me and saving our computer!!

Shaba

2008-11-19, 16:01

Yes, please re-enable TeaTimer and Trend Micro PC-cillin. Please scan with spybot and post if it finds something :)

whitecollar

2008-11-19, 19:39

Hi Shaba, after re-enabling TT and Trend MicroPCcillin, the following occurred:

- S&D detected ~12 registry changes. I denied all of them.
- S&D also detected 13 problems, including Virtumonde, but all were fixed (have not rebooted yet to see if Virtumonde pops up again)
- Trend detected 1 threat (Troj_BHO at 10:00, before re-enabling security
- Trend detected 1 threat after re-enabling security (Troj_FRAUDLOA.cx) and quarantined both threats. I deleted all contents of the Quarantine folder and emptied the Recycle Bin (I hope that was ok to do)

Let me know if the above represents threats that still need to be removed. In the meantime, I'll re-boot and scan with both Spybot and Trend (each are taking over an hour -- is that normal?). Also, should I go back to defaultmode in Spybot when scanning now that TT is re-enabled?

Thanks again for all your assistance!

Shaba

2008-11-19, 19:47

"In the meantime, I'll re-boot and scan with both Spybot and Trend (each are taking over an hour -- is that normal?). Also, should I go back to defaultmode in Spybot when scanning now that TT is re-enabled?"

Trend scan time sounds normal to me, Spybot one is quite much. Yes, default more is fine.

Please post trend and spybot reports after scan and a fresh HijackThis log as well :)

whitecollar

2008-11-19, 23:05

I re-scanned w/ Spybot and Virtumonde showed up again, along with Web Trends. Both were fixed, but I suspect Virtumonde will keep showing up with each new scan. Trend found and quarantined Troj_BHO. I'm attaching reports from Spybot, Trend and HijackThis. Thanks for your continued help in trying to get rid of these!

Trend log (seems short -- let me know if there is something else I should be running)
"Virus Log","2008/11/19","DC949K91"
"Time","Event","Source Type","Virus Name","File Name","First Action","Second Action"
"10:42","Real-time Scan","File","TROJ_BHO.NO","C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP953\A0246458.dll","Quarantine Success",""
"12:53","Manual Scan","File","TROJ_FRAUDLOA.CX","C:\Qoobox\Quarantine\C\WINDOWS\system32\msansspc.dll.vir","Quarantine Success",""
"16:44","Real-time Scan","File","TROJ_BHO.NO","C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP953\A0246460.dll","Quarantine Success",""

HijackThis
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:28:11 PM, on 11/19/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\system32\fxssvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe
C:\Program Files\Dell Photo AIO Printer 944\memcard.exe
C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Upromise\Upromise.exe
C:\Program Files\Upromise\UpromiseUa.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Upromise\UpromiseTray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\dlcdcoms.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\eFax Messenger 4.1\J2GTray.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\whitecollar.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: (no name) - {1de7fec8-995f-4218-8362-cf97223468c9} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {9B116E87-2916-464B-B4C7-9DE5EC17BE8B} - (no file)
O2 - BHO: (no name) - {A63E645F-13BD-45ED-B15F-6E8C1BD57279} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [dlcdmon.exe] "C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 944\memcard.exe"
O4 - HKLM\..\Run: [eFax 4.1] "C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DLCDCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [brastk] C:\WINDOWS\system32\brastk.exe
O4 - HKLM\..\Run: [bca16f8b] rundll32.exe "C:\WINDOWS\system32\xnxbligc.dll",b
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Upromise] C:\Program Files\Upromise\Upromise.exe
O4 - HKCU\..\Run: [Upromise Update] C:\Program Files\Upromise\UpromiseUa.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKCU\..\Run: [Upromise Tray] C:\Program Files\Upromise\UpromiseTray.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [brastk] C:\WINDOWS\system32\brastk.exe
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: eFax 4.1.lnk = C:\Program Files\eFax Messenger 4.1\J2GTray.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Search - ?p=ZJxdm088MJUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra 'Tools' menuitem: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.0.6.4.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166457819578
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://tsweb.radiantsystems.com/msrdp.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://www.samsphotoclub.com/upload/FujifilmUploadClient.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.7.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O20 - Winlogon Notify: khfETmli - C:\WINDOWS\
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcd_device - Unknown owner - C:\WINDOWS\system32\dlcdcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 13382 bytes

Shaba

2008-11-20, 10:51

Trend Micro findings are in system restore and inactive. We will flush it later.

It looks like that TeaTimer restored some entries.

We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:

1. Run Spybot-S&D in Advanced Mode.
2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
3. On the left hand side, Click on Tools
4. Then click on the Resident Icon in the List
5. Uncheck "Resident TeaTimer" and OK any prompts.
6. Restart your computer.

Download ResetTeaTimer.bat to the Desktop
http://downloads.subratam.org/ResetTeaTimer.bat
Double click ResetTeaTimer.bat to remove all entries set by TeaTimer (and preventing TeaTimer to restore them upon reactivation).

Open HijackThis, click do a system scan only and checkmark these:

O2 - BHO: (no name) - {1de7fec8-995f-4218-8362-cf97223468c9} - (no file)
O2 - BHO: (no name) - {9B116E87-2916-464B-B4C7-9DE5EC17BE8B} - (no file)
O2 - BHO: (no name) - {A63E645F-13BD-45ED-B15F-6E8C1BD57279} - (no file)
O4 - HKLM\..\Run: [brastk] C:\WINDOWS\system32\brastk.exe
O4 - HKLM\..\Run: [bca16f8b] rundll32.exe "C:\WINDOWS\system32\xnxbligc.dll",b
O4 - HKCU\..\Run: [brastk] C:\WINDOWS\system32\brastk.exe
O20 - Winlogon Notify: khfETmli - C:\WINDOWS\

Close all windows including browser and press fix checked.

Reboot.

Re-scan with spybot.

Post:

- a fresh HijackThis log
- a fresh spybot report

whitecollar

2008-11-20, 20:51

woo-hoo!! I think I'm clean!! attached are Spybot and HijackThis reports. Let me know if/how I should re-enable TeaTimer -- as well as anything else -- to ensure I'm clean and to prevent from happening again. Thank you so much for your assistance!!

HijackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:44:02 PM, on 11/20/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe
C:\Program Files\Dell Photo AIO Printer 944\memcard.exe
C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Upromise\Upromise.exe
C:\Program Files\Upromise\UpromiseUa.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Upromise\UpromiseTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\eFax Messenger 4.1\J2GTray.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dlcdcoms.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Trend Micro\HijackThis\whitecollar.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [dlcdmon.exe] "C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 944\memcard.exe"
O4 - HKLM\..\Run: [eFax 4.1] "C:\Program Files\eFax Messenger 4.1\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DLCDCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Upromise] C:\Program Files\Upromise\Upromise.exe
O4 - HKCU\..\Run: [Upromise Update] C:\Program Files\Upromise\UpromiseUa.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKCU\..\Run: [Upromise Tray] C:\Program Files\Upromise\UpromiseTray.exe
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: eFax 4.1.lnk = C:\Program Files\eFax Messenger 4.1\J2GTray.exe
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Search - ?p=ZJxdm088MJUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra 'Tools' menuitem: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.0.6.4.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166457819578
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://tsweb.radiantsystems.com/msrdp.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://www.samsphotoclub.com/upload/FujifilmUploadClient.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.7.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O20 - Winlogon Notify: khfETmli - C:\WINDOWS\
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcd_device - Unknown owner - C:\WINDOWS\system32\dlcdcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 12760 bytes

Shaba

2008-11-21, 10:31

Yes, looks good :)

You can fix this with HijackThis:

O20 - Winlogon Notify: khfETmli - C:\WINDOWS\

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Now lets uninstall ComboFix:

Click START then RUN
Now type Combofix /u in the runbox and click OK

Next we remove all used tools.

Please download OTCleanIt (http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe) and save it to desktop.

Double-click OTCleanIt.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and re-enable system restore here:

Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/tutorial56.html)

Re-enable system restore with instructions from tutorial above

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector (http://secunia.com/software_inspector/)
F-secure Health Check (http://www.f-secure.com/weblog/archives/00001356.html)

Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

Malwarebytes' Anti-Malware Setup Guide (http://www.bfccomputers.com/forum/index.php?showtopic=1644)

Malwarebytes' Anti-Malware Scanning Guide (http://www.bfccomputers.com/forum/index.php?showtopic=1645)

Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)

Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer. See also a hosts file tutorial here (http://malwareremoval.com/forum/viewtopic.php?t=22187)
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)

Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://forums.spybot.info/showthread.php?t=279)

Happy surfing and stay clean! :bigthumb:

whitecollar

2008-11-21, 14:49

Hi Shaba, starting at the top, with HijackThis. Do you mean check the box and then "Fix?"

Shaba

2008-11-21, 17:58

Yes, that is correct :)

whitecollar

2008-11-21, 19:21

I'm almost finished; I just ran the Secunia scan and it identified some patches, etc for apps like Adobe, Java, etc. Do I run or save the downloads to fix? (sorry I keep asking such basic questions!)

Shaba

2008-11-21, 19:35

Choose save please and save them to location where you can find & run them :)

whitecollar

2008-11-21, 20:14

ok, I think I'm almost done. I read the article you recommended and did some research on firewalls, anti-virus and anti-spyware. I am thinking about moving away from Trend Micro PC cillin (expiration is coming up in a couple of months) to the following: Comodo (free version) for firewall, Avast (free version) for virus, and Spybot, Spyblaster and Malwarebytes for spyware (free except for Malwarebytes for real-time protection). Given your experience, what are your thoughts on these selections? Do I need to uninstall Trend before installing Comodo and Avast?

Is there a way to have Spybot scan at scheduled frequencies (once/day or once/week)? Do you recommend using the Immunize function?

Can I send you a giftcard for helping me through this? I'd like to do something to express my gratitude.

Shaba

2008-11-21, 20:19

"Given your experience, what are your thoughts on these selections? Do I need to uninstall Trend before installing Comodo and Avast?"

Sounds like a good combination to me :)

"Is there a way to have Spybot scan at scheduled frequencies (once/day or once/week)? Do you recommend using the Immunize function?"

I don't think so. Yes I do.

"Can I send you a giftcard for helping me through this? I'd like to do something to express my gratitude."

If you mean ecard, I can give you my email address via PM :)

Shaba

2008-11-23, 11:25

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.