Unknown Keylogger (unknown to me)

[myself]

A Unknown Keylogger is apparently on my Computer, I have several protection systems that can detect it: Spybot Search & Destroy, AdAware, AVG, Windows Defender, SuperAntiSpyware. Nothing can remove, heal, or move it to the Virus Vault. It shuts off the computer when anything tries. I cannot reformat at this time because my computer will not recognize the DVD Rom. Running my protection systems in Safe Mode does not help. So far I have been unable to catch the name of the keylogger because the computer shuts off too fast once it is detected. I only know it is a key logger because Spyboy is searching for keyloggers when the computer shuts down. I am running Windows XP SP3. I beleive it got on my computer off of an AVI file from eMule.

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Make sure you read and follow the directions, anything else will slow the process and waste both of our time. I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.
The junk can be tough to remove, so do not expect fast or easy.

Since the information provided is limited, there is no way I can say if I can help or not. Posted above and pinned (sticky) to the top of this forum are the instructions. Read and follow them then post the required HijackThis log and I will take a look.
Provide also the information all of these programs are finding, the name of the keylogger, the location as is described by the programs you are running.

File Sharing, otherwise known as Peer To Peer. (P2P)
http://forums.spybot.info/showthread.php?t=282 <<< see this information, if I can help or not, all p2p programs must be uninstall first, that include eMule.

Post also an uninstall list:
Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

Thanks

[pskelley]

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.

Everyone else please begin a New Topic.