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View Full Version : Can't run Spybot or HJT



canicoll
2008-11-19, 04:25
Hi All,
I have something on my laptop stopping me from running or installing things.
I first noticed a blue screen then on reboot, norton 2004 didn't start.
I don't have much faith in Norton so I downloaded and installed Avira but it won't start either.
Spybot will also not run.
I downloaded the HJT.exe but it won't execute.

Any ideas?

Blade81
2008-11-21, 08:21
Hi

Download random's system information tool (RSIT) by random/random from here (http://images.malwareremoval.com/random/RSIT.exe) and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized, if not you'll find it in c:\rsit folder)

Blade81
2008-11-28, 17:36
Due to inactivity, this thread will now be closed.

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.