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View Full Version : ACTMON remainings..as keyboard driver....SPYWARE



jaquar001
2008-11-19, 17:53
Hello

I always turn towards spybot safer forum as my last options when thing goes beyond my knowledge and approch and that is why thankfull to spybot team for their great help always..

I have problem with my personal laptop.

this is not a normal VIRUS case and so that explaining real scenario and later HIJACKTHIS log report.

I installed ACTMON pc & internet monitoring software into my laptop VISTA HOME PREMEUM w/SP1.

during installation KASPERSKY,AD AWARE 2008,WINDOW DEFENDER, MALWAREBYTE ANTIMALWARE (instaled into my pc) reports suspisouc activity but i put all of them into ignore because ACTOM woring style is like spy and that is whey i was easy with that,

this soft is to monitor user activites, keyboard strokes and screen shots.
i found my system responding slow and finally decided to uninstall it.

after uninstalling i scan my pc by WINDOW DEFENDER which shows presence of some spyware, ofcourse these spywares was from actmon.

HERE YOU GO WITH THE PROBLEM FOUND BY WINDOW DEFENDER IN IT'S QUICK SCAN REPORT...

Category:
Monitoring Software

Description:
This program monitors user activity, such as keystrokes typed.

Advice:
Review the alert details to see why the software was detected. If you do not like how the software operates or if you do not recognize and trust the publisher, consider blocking or removing the software.

Resources:
file:
C:\Windows\system32\drivers\lxsassc.sys

file:
C:\Windows\system32\drivers\srvprcc.sys

file:
C:\Windows\system32\lxsassb.dll

file:
C:\Windows\system32\lxsassb.exe

file:
C:\Windows\system32\lxsassc.dll

file:
C:\Windows\system32\lxsassd.dll

file:
C:\Windows\system32\srvprcb.dll

file:
C:\Windows\system32\srvprcc.dll

file:
C:\Windows\system32\srvprcd.dll

driver:
lxsassc

driver:
srvprcc

View more information about this item online
====================================xxx=======================
in the above report of win defender there are about 9 files into SYSTEM32 directory and TWO(2) drivers named as "lxsassc.sys" & "srvprcc.sys" (in system32\drivers) folder....

NOW IN SHORT,.....
if now i remove that 2 detected drivers which are attached with my keyboard in DEVICE MANAGER(i saw them) , then , my TOUCHPAD AND KEYBOARD stop working after very first restart.
i8042prt.sys and
kbdclass.sys

are already there into drivers directory but keyboard cannot work with these two mentioned drivers and must need "lxsassc.sys" & "srvprcc.sys" which win defender reporting as BAD SUSPISOUS FILES.
i am afraid that ACTMON IS NOT COMPLETELY INSTALLED because later i came to know that it was not mentioned that ACTMON V 5.11 is compatible with VISTA, only XP was mentioned...

** i want to tell you that i already remove following files from SYSTEM32 directory which are reported as spyware..

file:
C:\Windows\system32\drivers\lxsassc.sys

file:
C:\Windows\system32\drivers\srvprcc.sys

file:
C:\Windows\system32\lxsassb.dll

file:
C:\Windows\system32\lxsassb.exe

file:
C:\Windows\system32\lxsassc.dll

file:
C:\Windows\system32\lxsassd.dll

file:
C:\Windows\system32\srvprcb.dll

file:
C:\Windows\system32\srvprcc.dll

file:
C:\Windows\system32\srvprcd.dll

========================================xxx=========================
only those 2 drivers i cannot, becuase if i will do remove, keyboard and touchpad will not work and DEVICE MANAGER display following message that is..

window cannot load driver,some files are missing or driver is damaged (CODE 39)..

NOW here you go with HIJACKLOG REPORT...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:21:52 PM, on 11/19/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Windows\hffext\hffsrv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
c:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\TOSHIBA\Bluetooth Toshiba Stack\TosBtProc.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = by jaquar001
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:4001
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local;*msn*;*yahoo*;*login.live*;*login.yahoo*;*almubasher*;*riyadonline*;*yahoo*;*demonoid*;*stc*;*soft82*;*bollywoodhungama*;*mail.live*;*mail.yahoo*;*alarkan*;*vistawallpaper*;*vistax64*;*microsoft*;*dl4all*;*kaspersky*;*spybot*;*spybot*;*smslisto*;*lowratevoip*;*poivy*;*sipdiscount*;*smslisto*;*text4calls*;*voipraider*;*voipwise*;*webcalldirect*;*my.saudi*;*download*;*malwarebytes*;*lavasoft*;*webmail.stc*;*toshiba*;*weather*
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: ViewerHelper Class - {78104A01-8E71-4F30-9A36-3793799615B4} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [KeNotify] C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HFFSRV] c:\windows\hffext\hffsrv.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\Ad-Watch.exe
O4 - HKCU\..\Run: [TOSCDSPD] TOSCDSPD.EXE
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Bluetooth Manager.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Toolbars\Restrictions present
O8 - Extra context menu item: Add to Banner Ad Blocker - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\SCIEPlgn.dll
O9 - Extra button: (no name) - {685ec120-f786-4498-a8f0-794d47916161} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Microsoft\Rights Management Add-on\RMARes.dll,-40971 - {685ec120-f786-4498-a8f0-794d47916161} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @C:\Program Files\Microsoft\Rights Management Add-on\RMARes.dll,-205 - {aede78a6-42b6-4c3c-96eb-5ae6dbec4859} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Microsoft\Rights Management Add-on\RMARes.dll,-40970 - {aede78a6-42b6-4c3c-96eb-5ae6dbec4859} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll
O9 - Extra button: eBay - {C08CAF1D-C0A3-40D5-9970-06D067EAC017} - http://www.webtip.ch/cgi-bin/toshiba/tracker_url.pl?EN (file missing)
O9 - Extra button: (no name) - {685ec120-f786-4498-a8f0-794d47916161} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll (HKCU)
O9 - Extra 'Tools' menuitem: @C:\Program Files\Microsoft\Rights Management Add-on\RMARes.dll,-40971 - {685ec120-f786-4498-a8f0-794d47916161} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll (HKCU)
O9 - Extra button: @C:\Program Files\Microsoft\Rights Management Add-on\RMARes.dll,-205 - {aede78a6-42b6-4c3c-96eb-5ae6dbec4859} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll (HKCU)
O9 - Extra 'Tools' menuitem: @C:\Program Files\Microsoft\Rights Management Add-on\RMARes.dll,-40970 - {aede78a6-42b6-4c3c-96eb-5ae6dbec4859} - C:\Program Files\Microsoft\Rights Management Add-on\RMAFilt.dll (HKCU)
O13 - Gopher Prefix:
O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClient Control) - https://webmail.stc.com.sa/dana-cached/sc/JuniperSetupClient.cab
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dllC:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dllC:\PROGRA~1\KASPER~1\KASPER~1\adialhk.dllC:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: OracleDBConsoleorcl - Oracle Corporation - D:\oracle\prodct\10.2.0\db_1\bin\nmesrvc.exe
O23 - Service: OracleOraDb10g_home1iSQL*Plus - Oracle - D:\oracle\prodct\10.2.0\db_1\bin\isqlplussvc.exe
O23 - Service: OracleOraDb10g_home1TNSListener - Unknown owner - D:\oracle\prodct\10.2.0\db_1\BIN\TNSLSNR.exe
O23 - Service: OracleServiceORCL - Oracle Corporation - d:\oracle\prodct\10.2.0\db_1\bin\ORACLE.EXE
O23 - Service: TeamViewer 3 (TeamViewer) - TeamViewer GmbH - C:\Program Files\TeamViewer3\TeamViewer_Service.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 12056 bytes

=============================xxx=================================

NOTE:- I already lost all old restore point before installing ACTMON. or otherwise i could try with restoring...

looking for asistence....

jaquar001
2008-11-22, 15:58
:wav:i want to inform that problem has been solved.

IF SOMEONE ELSE SUFFER FROM THIS PROBLEM IN FUTURE ,he may contact to me

In short i can tell that

inside registry there is key where drivers names are mentioned for particular device, and for keyboard there should be one but in my case i found 4 entries...

thanks you SPYBOT TEAM for reading all that stuff and taking my problem into consideration...

:wav: