View Full Version : seeking removal help for win32.banker.anV
I'm new to this but Spybot S&D has failed to pull this bug out of our VPs computer and I'm seeking assistance. He also has win32.Delf.C. Thanks for any assistance you can provide.:sad:
Hello carries. :)
Please see: Personal computers or.....
http://forums.spybot.info/showpost.php?p=25712&postcount=5
Note:
When the infected computer in question is a company machine in the workplace, and you are an employee.
The intention of this forum is not to replace a company's IT department, nor can we anticipate alterations or configurations that may have been made to a business machine, or how it will interact with the tools commonly used in the removal of malware.
More than one machine could be at stake, possibly even the server. If sensitive material has been compromised by an infection, the company could be held liable.
To prevent any possible loss or corruption of company information, please inform your IT department or Supervisor when a workplace computer has been infected, immediately.
Thanks for your understanding.
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Malware removal forum volunteers are unable to assist users with infected Corporate, Government or Institutional machines. Please contact our office support so they may provide direct assistance for your needs. Thank you. :)
Spybot S&D Corporate-Small Business Editions (http://www.safer-networking.ie/en/index.html)
For more information, please send an email to licenses(at)spybot.info
Just so you know.
Best regards.
We are a small organization and don't have an IT department. I'm one of the younger staff members and therefore, the computer "expert". Scary thought!
so you still can't help, even though there is no IT department at my company!? Seriously? I have no other way to figure this out. :-(
Hello,
How many computers are at the company and/or networked.
Best regards.
I would say 15 perhaps? Nobody else is having symptoms of infection as far as I'm aware (and I would be because every time something freezes, people come yelling for me!).
Hello carries,
I am sorry but everything in post #2 applies.
http://forums.spybot.info/showpost.php?p=255011&postcount=2
Your VP needs to call in a local IT person to take a look at the network.
Best wishes. :)