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mjc01
2008-11-20, 17:39
Hi all i have a a toshiba laptop running xp running sp2.I installed spybot 1.60.0.30 the otherday and ran a scan when it had installed and it found this Fake.PCTools trojan. I told spybot to fix the problem but it said it couldn't and needed to restart. So i let it run on restart and it still wasn't able to remove it. It seems to link to a process callled bmz3.exe and won't end in task manager. I installed avg 8 and ran that and it picked it up and tried to remove it but failed. so i thought i would fool it by creating a blank notepad document and saving it with the same name in the same location. It worked for a bit but then it got replaced by the original virus one.

Done a fair amount of research online and there doesn't seem to be a lot of help on this problem.

Any Ideas would be great.

cheers.

md usa spybot fan
2008-11-20, 18:01
mjc01:

Consider posting in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum and having someone take a look at your system and help remove Fake.PCTools.

If you decide to have an experienced malware removal specialist assist you in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22), please follow the procedure in this link to run scans and produce a HijackThis log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) ( http://forums.spybot.info/showthread.php?t=288).
After you have completed the required scans and produced the requested logs, start your own thread in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum, making sure to post the HijackThis log produced from the above instructions.