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michaelsurman
2008-11-24, 23:47
Hello,
I was having a problem with a pop-up window opening about a rigistry change and the name ItbarLayout...

I researched and found out how to delete this entry to the registry using regedit.

I deleted this entry in both the Explorer and Shell Browser subkeys. Then, I found and entry called Itbar7Layout under the Web Browser subkey.

The two entries for ItbarLayout were deleted with no problem, but when I delete the Itbar7Layout entry under the Web Browser subkey in the registry, it just re-installs itself?

How can I get rid of this?

katana
2008-11-27, 13:56
Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
Please Read All Instructions Carefully
If you don't understand something, stop and ask! Don't keep going on.
Please do not run any other tools or scans whilst I am helping you
Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those few things, everything should go smoothly http://www.countingcows.de/laechel.gif

Please ensure that any USB/Flash/External drives are connected whilst we are cleaning your machine.

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe
----------------------------------------------------------------------------------------


Download and Run RSIT

Please download Random's System Information Tool by random/random from here (http://images.malwareremoval.com/random/RSIT.exe) and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open:

log.txt will be opened maximized.
info.txt will be opened minimized.

Please post the contents of both log.txt and info.txt.

katana
2008-12-04, 11:44
Due to inactivity, this thread will now be closed.

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.