View Full Version : Machine acting up
drkstrngr
2008-11-25, 05:02
Hey all,
I downloaded a DVD ripper, which turned out to have malware (NIS shut down, lookanddiscover set IE homepage, windows validation issues, etc.). I could even generate a HJT log file. I did a system restore back to point before the install, downloaded everything to scan (HJT, Spybpt, AdAware) and scanned everything, including NIS and only came up with tracking cookies. Things seem to be stable, but a few options in HJT seems fishy (localhosts, gopher prefixes, no name BHO) so I thought I would check with the experts.
HJT log follows:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:27:59 PM, on 24/11/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\hp\kbd\kbd.exe
C:\Program Files\HP\HP Software Update\HPWUCli.exe
C:\Users\Dan\Desktop\UAC_Tool.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/ig?hl=en&source=iglk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\Windows\System32\Adobe\SHOCKW~1\SWHELP~3.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506; InfoPath.2)" -"http://www.shockwave.com/contentPlay/shockwave.jsp?id=jigsawpuzzles&brand=jigsawgadget&year=08&month=11&day=19"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.
If you think you have similar problems, please post a log in the HJT forum and wait for help.
Hello and welcome to the forums
My name is Katana and I will be helping you to remove any infection(s) that you may have.
Please observe these rules while we work:
Please Read All Instructions Carefully
If you don't understand something, stop and ask! Don't keep going on.
Please do not run any other tools or scans whilst I am helping you
Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those few things, everything should go smoothly http://www.countingcows.de/laechel.gif
Please ensure that any USB/Flash/External drives are connected whilst we are cleaning your machine.
Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe
----------------------------------------------------------------------------------------
Download and Run RSIT
Please download Random's System Information Tool by random/random from here (http://images.malwareremoval.com/random/RSIT.exe) and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open:
log.txt will be opened maximized.
info.txt will be opened minimized.
Please post the contents of both log.txt and info.txt.
drkstrngr
2008-11-28, 01:18
Thanks Katana, I appreciate the help.
LOG.TXT**************
Logfile of random's system information tool 1.04 (written by random/random)
Run by Dan at 2008-11-27 19:12:57
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 132 GB (45%) free of 295 GB
Total RAM: 3071 MB (68% free)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:13:01 PM, on 27/11/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\rundll32.exe
C:\hp\kbd\kbd.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Dan\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Dan.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/ig?hl=en&source=iglk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\Windows\System32\Adobe\SHOCKW~1\SWHELP~3.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506; InfoPath.2)" -"http://www.shockwave.com/contentPlay/shockwave.jsp?id=jigsawpuzzles&brand=jigsawgadget&year=08&month=11&day=19"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
--
End of file - 8738 bytes
======Scheduled tasks folder======
C:\Windows\tasks\Norton Internet Security - Run Full System Scan - Dan.job
C:\Windows\tasks\User_Feed_Synchronization-{61481F23-2080-4EF0-AF8D-118AFED2000E}.job
======Registry dump======
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2008-09-15 1562960]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll [2007-08-24 316784]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
Symantec Intrusion Prevention - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll [2008-02-10 116088]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72853161-30C5-4D22-B7F9-0BBC1D38A37E}]
Groove GFS Browser Helper - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL [2006-10-26 2210608]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll [2007-04-07 501400]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - Show Norton Toolbar - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll [2007-08-24 316784]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-19 1008184]
"hpsysdrv"=c:\hp\support\hpsysdrv.exe [2007-04-18 65536]
"KBD"=C:\HP\KBD\KbdStub.EXE [2006-12-08 65536]
"OsdMaestro"=C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe [2007-02-15 118784]
"RtHDVCpl"=C:\Windows\RtHDVCpl.exe [2008-01-15 4874240]
"HP Health Check Scheduler"=[ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe []
"ccApp"=c:\Program Files\Common Files\Symantec Shared\ccApp.exe [2008-10-17 51048]
""= []
"NvSvc"=C:\Windows\system32\nvsvc.dll [2008-01-10 92704]
"NvCplDaemon"=C:\Windows\system32\NvCpl.dll [2008-01-10 8530464]
"NvMediaCenter"=C:\Windows\system32\NvMcTray.dll [2008-01-10 88608]
"HP Software Update"=C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2007-05-08 54840]
"GrooveMonitor"=C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [2006-10-26 31016]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-10-15 39792]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2008-11-04 413696]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2008-11-20 290088]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Malwarebytes' Anti-Malware"=C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe [2008-10-22 399504]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"=C:\Program Files\Windows Sidebar\sidebar.exe [2008-01-19 1233920]
"ehTray.exe"=C:\Windows\ehome\ehTray.exe [2008-01-19 125952]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2008-01-19 202240]
"SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [2008-09-16 1833296]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Shockwave Updater"=C:\Windows\System32\Adobe\SHOCKW~1\SWHELP~3.EXE [2008-08-06 447928]
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-10-15 39792]
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON Stylus CX4800 Series]
C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE [2007-01-19 177664]
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\QTTask.exe [2008-11-04 413696]
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateReg]
C:\Windows\system32\jureg.exe [2007-04-07 54936]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"=C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL [2006-10-26 2210608]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\aawservice]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe"="C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{3e994706-b15a-11dd-9907-001e8c4d2cbf}]
shell\AutoRun\command - L:\LaunchU3.exe -a
======List of files/folders created in the last 1 months======
2008-11-27 19:12:57 ----D---- C:\rsit
2008-11-25 00:48:31 ----D---- C:\Users\Dan\AppData\Roaming\Malwarebytes
2008-11-25 00:48:27 ----D---- C:\ProgramData\Malwarebytes
2008-11-25 00:48:27 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2008-11-24 23:08:16 ----D---- C:\Program Files\iPod
2008-11-24 23:08:14 ----D---- C:\ProgramData\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-11-24 23:08:14 ----D---- C:\Program Files\iTunes
2008-11-24 22:01:11 ----D---- C:\Program Files\Lavasoft
2008-11-24 22:01:10 ----D---- C:\ProgramData\Lavasoft
2008-11-24 21:59:49 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2008-11-24 21:33:56 ----D---- C:\ProgramData\Spybot - Search & Destroy
2008-11-24 21:33:56 ----D---- C:\Program Files\Spybot - Search & Destroy
2008-11-24 21:29:27 ----A---- C:\Windows\system32\wzcsvc.dll
2008-11-24 20:23:23 ----AD---- C:\ProgramData\TEMP
2008-11-23 19:05:17 ----D---- C:\Temp
2008-11-23 16:36:56 ----D---- C:\Program Files\RegCure
2008-11-23 13:07:34 ----D---- C:\Program Files\iPod(231)
2008-11-23 13:07:33 ----D---- C:\Program Files\iTunes(232)
2008-11-23 13:06:48 ----D---- C:\Program Files\Bonjour
2008-11-23 13:06:28 ----D---- C:\Program Files\Trend Micro
2008-11-23 13:06:22 ----D---- C:\Program Files\QuickTime(275)
2008-11-19 20:13:42 ----A---- C:\Windows\system32\wups2.dll
2008-11-19 20:13:42 ----A---- C:\Windows\system32\wucltux.dll
2008-11-19 20:13:42 ----A---- C:\Windows\system32\wuaueng.dll
2008-11-19 20:13:42 ----A---- C:\Windows\system32\wuauclt.exe
2008-11-19 20:13:17 ----A---- C:\Windows\system32\wuwebv.dll
2008-11-19 20:13:17 ----A---- C:\Windows\system32\wuapp.exe
2008-11-17 02:00:46 ----D---- C:\Program Files\Allaire
2008-11-16 13:07:31 ----D---- C:\Users\Dan\AppData\Roaming\U3
2008-11-12 21:42:21 ----A---- C:\Windows\system32\msxml3.dll
2008-11-12 21:42:19 ----A---- C:\Windows\system32\msxml6.dll
2008-11-10 02:14:43 ----D---- C:\Program Files\Adobe
2008-11-08 09:36:56 ----D---- C:\Users\Dan\AppData\Roaming\Apple Computer
2008-11-08 09:36:43 ----DC---- C:\Windows\system32\DRVSTORE
2008-11-08 09:36:43 ----A---- C:\Windows\system32\GEARAspi.dll
2008-11-08 00:08:42 ----D---- C:\Users\Dan\AppData\Roaming\Avery
2008-10-28 19:16:29 ----A---- C:\Windows\system32\win32spl.dll
======List of files/folders modified in the last 1 months======
2008-11-27 19:13:01 ----D---- C:\Windows\Temp
2008-11-27 19:13:01 ----D---- C:\Windows\Prefetch
2008-11-27 19:05:43 ----SHD---- C:\System Volume Information
2008-11-26 23:58:46 ----D---- C:\ProgramData\Symantec
2008-11-26 20:18:05 ----D---- C:\Windows\System32
2008-11-26 20:18:05 ----D---- C:\Windows\inf
2008-11-26 20:18:05 ----A---- C:\Windows\system32\PerfStringBackup.INI
2008-11-25 00:48:30 ----D---- C:\Windows\system32\drivers
2008-11-25 00:48:27 ----RD---- C:\Program Files
2008-11-25 00:48:27 ----HD---- C:\ProgramData
2008-11-24 23:08:37 ----SHD---- C:\Windows\Installer
2008-11-24 23:08:15 ----D---- C:\Program Files\Common Files\Apple
2008-11-24 23:00:00 ----D---- C:\Program Files\QuickTime
2008-11-24 22:01:56 ----D---- C:\Windows
2008-11-24 21:59:49 ----D---- C:\Program Files\Common Files
2008-11-24 21:17:19 ----D---- C:\Windows\system32\catroot2
2008-11-24 21:14:09 ----D---- C:\Windows\system32\wbem
2008-11-24 21:12:45 ----D---- C:\Windows\system32\config
2008-11-24 21:12:30 ----D---- C:\Windows\winsxs
2008-11-24 21:12:30 ----D---- C:\Windows\Tasks
2008-11-24 21:12:30 ----D---- C:\Windows\system32\Tasks
2008-11-24 21:12:30 ----D---- C:\Windows\system32\spool
2008-11-24 21:12:30 ----D---- C:\Windows\system32\restore
2008-11-24 21:12:30 ----D---- C:\Windows\system32\Msdtc
2008-11-24 21:12:30 ----D---- C:\Windows\system32\CodeIntegrity
2008-11-24 21:12:30 ----D---- C:\Program Files\Windows Mail
2008-11-24 21:12:29 ----RSD---- C:\Windows\Media
2008-11-24 21:12:29 ----RSD---- C:\Windows\Fonts
2008-11-24 21:12:29 ----RSD---- C:\Windows\assembly
2008-11-24 21:12:29 ----RD---- C:\Users
2008-11-24 21:12:29 ----D---- C:\Users\Dan\AppData\Roaming\uTorrent
2008-11-24 21:12:25 ----D---- C:\ProgramData\Microsoft Help
2008-11-24 21:12:25 ----D---- C:\Program Files\uTorrent
2008-11-24 21:12:24 ----D---- C:\Program Files\Microsoft Works
2008-11-24 21:12:21 ----D---- C:\Program Files\Common Files\Symantec Shared
2008-11-24 21:12:17 ----D---- C:\Windows\registration
2008-11-24 21:04:51 ----D---- C:\Windows\SMINST
2008-11-24 20:31:56 ----D---- C:\Program Files\Mozilla Firefox
2008-11-24 00:05:19 ----D---- C:\Windows\system32\catroot
2008-11-23 13:38:28 ----D---- C:\Windows\Logs
2008-11-22 01:48:43 ----D---- C:\Windows\rescache
2008-11-22 01:32:26 ----D---- C:\Windows\Minidump
2008-11-19 20:14:07 ----D---- C:\Windows\system32\en-US
2008-11-17 01:33:10 ----D---- C:\Program Files\Bradbury
2008-11-17 01:27:42 ----D---- C:\ProgramData\Google
2008-11-17 01:27:21 ----HD---- C:\Program Files\InstallShield Installation Information
2008-11-16 13:11:10 ----SD---- C:\Users\Dan\AppData\Roaming\Microsoft
2008-11-10 02:14:53 ----D---- C:\Program Files\Common Files\Adobe
2008-11-10 02:14:50 ----D---- C:\ProgramData\Adobe
2008-11-08 09:36:29 ----D---- C:\ProgramData\Apple Computer
2008-11-08 09:11:37 ----D---- C:\Users\Dan\AppData\Roaming\LimeWire
2008-11-03 19:10:25 ----A---- C:\Windows\system32\mrt.exe
======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys [2008-09-02 371248]
R1 IDSvix86;Symantec Intrusion Prevention Driver; \??\C:\PROGRA~2\Symantec\DEFINI~1\SymcData\ipsdefs\20081126.002\IDSvix86.sys [2008-09-12 270384]
R1 SPBBCDrv;SPBBCDrv; \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys [2008-09-05 447024]
R1 SRTSP;SRTSP; C:\Windows\System32\Drivers\SRTSP.SYS [2007-11-30 279088]
R1 SRTSPX;SRTSPX; C:\Windows\System32\Drivers\SRTSPX.SYS [2007-11-30 43696]
R1 SymIM;Symantec Network Security Intermediate Filter Driver; C:\Windows\system32\DRIVERS\SymIMv.sys [2008-06-13 24112]
R1 SYMTDI;SYMTDI; C:\Windows\System32\Drivers\SYMTDI.SYS [2008-06-13 184240]
R2 CO_Mon;CO_Mon; \??\C:\Windows\system32\drivers\CO_Mon.sys [2007-08-08 36056]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-19 12672]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2007-10-18 8704]
R3 COH_Mon;COH_Mon; \??\C:\Windows\system32\Drivers\COH_Mon.sys [2008-07-30 23888]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-09-02 99376]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\system32\DRIVERS\GEARAspiWDM.sys [2008-04-17 15464]
R3 HCW85BDA;Hauppauge WinTV 885 Video Capture; C:\Windows\system32\drivers\HCW85BDA.sys [2007-10-01 1129344]
R3 HSF_DP;HSF_DP; C:\Windows\system32\DRIVERS\HSX_DP.sys [2008-05-08 980992]
R3 HSXHWBS2;HSXHWBS2; C:\Windows\system32\DRIVERS\HSXHWBS2.sys [2008-05-08 266752]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2008-01-15 2047576]
R3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-19 5888]
R3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-19 5504]
R3 NAVENG;NAVENG; \??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20081126.025\NAVENG.SYS [2098-01-01 89104]
R3 NAVEX15;NAVEX15; \??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20081126.025\NAVEX15.SYS [2098-01-01 876112]
R3 nvlddmkm;nvlddmkm; C:\Windows\system32\DRIVERS\nvlddmkm.sys [2008-01-10 8237120]
R3 Ps2;PS2; C:\Windows\system32\DRIVERS\PS2.sys [2005-12-12 19072]
R3 RTL8169;Realtek 8169 NT Driver; C:\Windows\system32\DRIVERS\Rtlh86.sys [2008-06-10 123904]
R3 SYMDNS;SYMDNS; C:\Windows\System32\Drivers\SYMDNS.SYS [2008-06-13 13616]
R3 SymEvent;SymEvent; \??\C:\Windows\system32\Drivers\SYMEVENT.SYS [2008-06-02 123952]
R3 SYMFW;SYMFW; C:\Windows\System32\Drivers\SYMFW.SYS [2008-06-13 96432]
R3 SYMNDISV;SYMNDISV; C:\Windows\System32\Drivers\SYMNDISV.SYS [2008-06-13 41008]
R3 SYMREDRV;SYMREDRV; C:\Windows\System32\Drivers\SYMREDRV.SYS [2008-06-13 22320]
R3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2008-01-19 35328]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2008-05-08 661504]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-19 83328]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-19 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-19 8192]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-19 6016]
S3 SRTSPL;SRTSPL; C:\Windows\System32\Drivers\SRTSPL.SYS [2007-11-30 317616]
S3 SymIMMP;SymIMMP; C:\Windows\system32\DRIVERS\SymIM.sys []
S3 USBAAPL;Apple Mobile USB Driver; C:\Windows\System32\Drivers\usbaapl.sys [2008-10-01 32000]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2006-11-02 11264]
======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R2 aawservice;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe [2008-09-10 611664]
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-11-07 132424]
R2 Automatic LiveUpdate Scheduler;Automatic LiveUpdate Scheduler; c:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe [2007-08-31 243064]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-08-29 238888]
R2 ccEvtMgr;Symantec Event Manager; c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
R2 ccSetMgr;Symantec Settings Manager; c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
R2 CLTNetCnService;Symantec Lic NetConnect service; c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
R2 HP Health Check Service;HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [2007-09-19 65536]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; c:\Program Files\Common Files\LightScribe\LSSrvc.exe [2007-09-25 79136]
R2 LiveUpdate Notice;LiveUpdate Notice; c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2007-10-18 386560]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2008-11-20 536872]
R3 Symantec Core LC;Symantec Core LC; C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe [2008-02-10 1251720]
S3 comHost;COM Host; c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe [2007-08-21 55640]
S3 GameConsoleService;GameConsoleService; C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe [2008-01-29 165416]
S3 LiveUpdate;LiveUpdate; c:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE [2007-08-23 3192184]
S3 Microsoft Office Groove Audit Service;Microsoft Office Groove Audit Service; C:\Program Files\Microsoft Office\Office12\GrooveAuditService.exe [2006-10-26 65824]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-26 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
-----------------EOF-----------------
INFO.TXT***********************
info.txt logfile of random's system information tool 1.04 2008-11-27 19:13:04
======Uninstall list======
-->"C:\Program Files\HP Games\3D Ultra Minigolf Adventures\Uninstall.exe"
-->"C:\Program Files\HP Games\7 Wonders of the Ancient World\Uninstall.exe"
-->"C:\Program Files\HP Games\Bejeweled 2 Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Blasterball 2 Revolution\Uninstall.exe"
-->"C:\Program Files\HP Games\Blasterball 3\Uninstall.exe"
-->"C:\Program Files\HP Games\Chuzzle Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Crystal Maze\Uninstall.exe"
-->"C:\Program Files\HP Games\Diner Dash\Uninstall.exe"
-->"C:\Program Files\HP Games\FATE\Uninstall.exe"
-->"C:\Program Files\HP Games\Final Drive Nitro\Uninstall.exe"
-->"C:\Program Files\HP Games\Fish Tycoon\Uninstall.exe"
-->"C:\Program Files\HP Games\Insaniquarium Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Jewel Quest Solitaire\Uninstall.exe"
-->"C:\Program Files\HP Games\Jewel Quest\Uninstall.exe"
-->"C:\Program Files\HP Games\Magic Academy\Uninstall.exe"
-->"C:\Program Files\HP Games\Mah Jong Quest\Uninstall.exe"
-->"C:\Program Files\HP Games\My HP Game Console\Uninstall.exe"
-->"C:\Program Files\HP Games\Otto's Magic Blocks\Uninstall.exe"
-->"C:\Program Files\HP Games\Peggle\Uninstall.exe"
-->"C:\Program Files\HP Games\Penguins!\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Bowler\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Golfer Pineapple Cup\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Golfer\Uninstall.exe"
-->"C:\Program Files\HP Games\Ricochet Lost Worlds\Uninstall.exe"
-->"C:\Program Files\HP Games\Shooting Stars Pool\Uninstall.exe"
-->"C:\Program Files\HP Games\Slingo Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Super Granny\Uninstall.exe"
-->"C:\Program Files\HP Games\Tradewinds\Uninstall.exe"
-->"C:\Program Files\HP Games\Virtual Villagers - A New Home\Uninstall.exe"
-->"C:\Program Files\HP Games\Virtual Villagers - Chapter 2 - The Lost Children\Uninstall.exe"
-->"C:\Program Files\HP Games\Zuma Deluxe\Uninstall.exe"
-->"c:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
-->C:\Program Files\DivX\DivXConverterUninstall.exe /CONVERTER
Ad-Aware-->MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Flash Player 10 ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player Plugin-->C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 8.1.3-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81300000003}
Adobe Shockwave Player 11-->C:\Windows\system32\adobe\SHOCKW~1\UNWISE.EXE C:\Windows\system32\Adobe\SHOCKW~1\Install.log
AppCore-->MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
Apple Mobile Device Support-->MsiExec.exe /I{EC4455AB-F155-4CC1-A4C5-88F3777F9886}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
Avery Wizard 3.1-->MsiExec.exe /I{B4E96960-5F6B-48B9-A5BD-6A5A9BB4F027}
Bonjour-->MsiExec.exe /I{8A25392D-C5D2-4E79-A2BD-C15DDC5B0959}
ccCommon-->MsiExec.exe /I{B24E05CC-46FF-4787-BBB8-5CD516AFB118}
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Component Framework-->MsiExec.exe /I{31478BE1-CDE5-4753-A8B2-F6D4BC1FBE09}
CyberLink DVD Suite Deluxe-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\Setup.exe" -uninstall
DivX Codec-->C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
DivX Converter-->C:\Program Files\DivX\DivXConverterUninstall.exe /CONVERTER
DivX Player-->C:\Program Files\DivX\DivXPlayerUninstall.exe /PLAYER
DivX Web Player-->C:\Program Files\DivX\DivXWebPlayerUninstall.exe /PLUGIN
Enhanced Multimedia Keyboard Solution-->C:\HP\KBD\Install.exe /u
EPSON Printer Software-->C:\Windows\system32\spool\DRIVERS\W32X86\3\EPUPDATE.EXE /R
EPSON Scan-->C:\Program Files\epson\escndv\setup\setup.exe /r
Hardware Diagnostic Tools-->C:\Program Files\PC-Doctor 5 for Windows\uninst.exe
Hewlett-Packard Active Check-->MsiExec.exe /X{254C37AA-6B72-4300-84F6-98A82419187E}
Hewlett-Packard Asset Agent for Health Check-->MsiExec.exe /X{669D4A35-146B-4314-89F1-1AC3D7B88367}
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HP Customer Experience Enhancements-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AFAD41A9-9687-48A3-848F-693C11451433}\setup.exe" -l0x9 -removeonly
HP Customer Feedback-->MsiExec.exe /I{9DBA770F-BF73-4D39-B1DF-6035D95268FC}
HP Easy Setup - Frontend-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9885A11E-60E4-417C-B58B-8B31B21C0B8A}\setup.exe" -l0x9 -removeonly
HP On-Screen Cap/Num/Scroll Lock Indicator-->C:\Windows\system32\OsdRemove.exe
HP Photosmart Essential 2.5-->C:\Program Files\HP\Digital Imaging\PhotoSmartEssential\hpzscr01.exe -datfile hpqbud13.dat
HP Picasso Media Center Add-In-->MsiExec.exe /I{55979C41-7D6A-49CC-B591-64AC1BBE2C8B}
HP Total Care Advisor-->MsiExec.exe /X{e96b3d28-47d6-43cc-98fd-7069eeab6b11}
HP Update-->MsiExec.exe /X{C8FD5BC1-92EF-4C15-92A9-F9AC7F61985F}
iTunes-->MsiExec.exe /I{318AB667-3230-41B5-A617-CB3BF748D371}
Java(TM) SE Runtime Environment 6 Update 1-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
LabelPrint-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\Setup.exe" -uninstall
LightScribe System Software 1.10.16.1-->MsiExec.exe /X{E6CFBFB5-9232-410C-B353-AF6E614B2681}
LightScribe Template Labeler-->MsiExec.exe /X{3EBA6E7C-3DF6-48AE-B87B-4CAFB2C1C3F7}
LimeWire 4.16.7-->"C:\Program Files\LimeWire\uninstall.exe"
LiveUpdate (Symantec Corporation)-->MsiExec.exe /x {E80F62FF-5D3C-4A19-8409-9721F2928206} /l*v "c:\ProgramData\LuUninstall.LiveUpdate"
LiveUpdate (Symantec Corporation)-->MsiExec.exe /X{E80F62FF-5D3C-4A19-8409-9721F2928206}
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft Office Access MUI (English) 2007-->MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}
Microsoft Office Access Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}
Microsoft Office Enterprise 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall ENTERPRISER /dll OSETUP.DLL
Microsoft Office Enterprise 2007-->MsiExec.exe /X{91120000-0030-0000-0000-0000000FF1CE}
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Groove MUI (English) 2007-->MsiExec.exe /X{90120000-00BA-0409-0000-0000000FF1CE}
Microsoft Office Groove Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0114-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 60 day trial-->c:\hp\bin\MSOffice\uninst2.cmd
Microsoft Office InfoPath MUI (English) 2007-->MsiExec.exe /X{90120000-0044-0409-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office Outlook MUI (English) 2007-->MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint Viewer 2007 (English)-->MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Publisher MUI (English) 2007-->MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
Mozilla Firefox (3.0.1)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
muvee autoProducer 6.1-->C:\Program Files\InstallShield Installation Information\{E8C2622C-9FF1-4F60-8008-A0208154F9F3}\muveesetup.exe -removeonly -runfromtemp
My HP Games-->"C:\Program Files\HP Games\Uninstall.exe"
Norton AntiVirus Help-->MsiExec.exe /I{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}
Norton AntiVirus-->MsiExec.exe /X{77FFBA7E-0973-4F39-BBDB-AC2F537578D2}
Norton Confidential Core-->MsiExec.exe /I{55A6283C-638A-4EE0-B491-51118554BDA2}
Norton Internet Security (Symantec Corporation)-->"C:\Program Files\Common Files\Symantec Shared\SymSetup\{C1C185CA-C531-49F5-A6FA-B838405A049D}_15_0_0_60\Setup.exe" /X
Norton Internet Security-->MsiExec.exe /I{3672B097-EA69-4BFE-B92F-29AE6D9D2B34}
Norton Internet Security-->MsiExec.exe /I{C1C185CA-C531-49F5-A6FA-B838405A049D}
Norton Protection Center-->MsiExec.exe /I{62120008-8E1E-4807-860D-A8B48F8552DB}
NVIDIA Drivers-->C:\Windows\system32\NVUNINST.EXE UninstallGUI
Power2Go-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\Setup.exe" -uninstall
PowerDirector-->"C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\setup.exe" /z-uninstall
Python 2.5-->MsiExec.exe /I{0A2C5854-557E-48C8-835A-3B9F074BDCAA}
QuickTime-->MsiExec.exe /I{F958CA02-BB40-4007-894B-258729456EE4}
Realtek High Definition Audio Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\Setup.exe" -l0x9 -removeonly
Snapfish Picture Mover-->MsiExec.exe /X{029B5901-1F27-4347-9923-E8ACC8F54E15}
Soft Data Fax Modem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200C14F1\UIU32m.exe -U -ITrx200Cz.INF
SPBBC 32bit-->MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
TopStyle Lite (Version 1.5)-->C:\Windows\unlite.exe "C:\Program Files\Bradbury\TopStyle1.5"
WeatherBug Gadget-->MsiExec.exe /I{209CDA54-D390-46A2-A97C-7BF61734418D}
=====HijackThis Backups=====
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O13 - Gopher Prefix:
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O1 - Hosts: ::1 localhost
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.lookanddiscover.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O13 - Gopher Prefix:
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: ::1 localhost
O4 - HKLM\..\Run: [BHR] C:\Program Files\Zamaan's Software\Browser Hijack Retaliator 4.5\BHR.exe
======Security center information======
AV: Norton Internet Security
FW: Norton Internet Security
AS: Windows Defender
AS: Norton Internet Security
======Environment variables======
"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\hp\bin\Python;C:\Program Files\QuickTime\QTSystem\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 11, GenuineIntel
"PROCESSOR_REVISION"=0f0b
"NUMBER_OF_PROCESSORS"=4
"PLATFORM"=HPD
"PCBRAND"=Pavilion
"OnlineServices"=Online Services
"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0_01\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.6.0_01\lib\ext\QTJava.zip
-----------------EOF-----------------
Information
There doesn't appear to be any active malware present, and there is only one line in the HJT log that needs removing.
All the rest are fine for a Vista machine.
----------------------------------------------------------- -----------------------------------------------------------
Step 1
Disable Teatimer
First step: Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
If you have the new version 1.5, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
If you have Version 1.4, Click on Exit Spybot S&D Resident Second step, For Either Version : Open Spybot S&D
Click Mode, choose Advanced Mode
Go To the bottom of the Vertical Panel on the Left, Click Tools
then, also in left panel, click Resident shows a red/white shield.
If your firewall raises a question, say OK
In the Resident protection status frame, Uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active
OK any prompts.
Use File, Exit to terminate Spybot
Reboot your machine for the changes to take effect.
----------------------------------------------------------- -----------------------------------------------------------
Step 2
Fix With HJT
Please note:- Due to the restrictions on Vista, all tools should be started by Right-Click >>> Run As Administrator
Close all other windows and then start HiJack This
Click Do A System Scan Only
When it has finished scanning put a check next to the following lines IF still present
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
- Close ALL open windows (especially Internet Explorer!)-
Now click Fix checked
Click yes to any prompts
Close HijackThis
----------------------------------------------------------- -----------------------------------------------------------
Step 3
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please download JavaRa (http://sourceforge.net/project/downloading.php?groupname=javara&filename=JavaRa.zip&use_mirror=osdn) and unzip it to your desktop.
***Please close any instances of Internet Explorer (or other web browser) before continuing!***
Double-click on JavaRa.exe to start the program.
From the drop-down menu, choose English and click on Select.
JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
A logfile will pop up. Please save it to a convenient location.
Now download and install Java Runtime Environment (JRE) (http://java.sun.com/javase/downloads/index.jsp).
----------------------------------------------------------- -----------------------------------------------------------
Step 4
Your Adobe Acrobat Reader is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Adobe Reader is a large program and uses unnecessary space.
If you prefer a smaller program you can get Foxit 2.0 from http://www.foxitsoftware.com/pdf/rd_intro.php << Recommended
There is a newer version of Adobe Acrobat Reader available.
Please go to this link Adobe Acrobat Reader Download Link (http://www.adobe.com/products/acrobat/readstep2.html)
Click Download
On the right Untick Adobe Phototshop Album Starter Edition if you do not wish to include this in the installation.
Click the Continue button
Click Run, and click Run again
Next click the Install Now button and follow the on screen prompts
When the installation is complete go to Add/Remove Programs and uninstall all previous versions.
----------------------------------------------------------- -----------------------------------------------------------
Step 5
Kaspersky Online Scanner .
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
NOTE:- This scan is best done from IE (Internet Explorer)
NOTE:- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin
Go Here http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html
Read the Requirements and limitations before you click Accept.
Once the database has downloaded, click My Computer in the left pane
Now go and put the kettle on !
When the scan has completed, click Save Report As...
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
**Note**
To optimize scanning time and produce a more sensible report for review: Close any open programs.
Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.
----------------------------------------------------------- -----------------------------------------------------------
Step 6
Logs/Information to Post in Reply
Please post the following logs/Information in your reply
Kaspersky Log
How are things running now ?
Due to inactivity, this thread will now be closed.
Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.
If it has been less than five days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.